Heart of the Matter:Global Cynergies Newbie Meeting

Agenda

Newbie Meeting • Introductions• Global Cynergies• PSP

Thank YOU for joining our Team!

Share With Us

• Who you are• Where you’re from• Something about yourself • How long you have been with GC• Why you joined GC

GC Headquarters Team

AE recruitment & trainingIndustry marketing programsIndustry relationshipsCompany meetings Over 23 years industry experience International sales support Lived and worked abroad BA in Communications

Judy HenrichDirector, Recruitment & Industry Relations

AE sales training & supportProcurement assistance, coordinationDestination assistance Over 25 years industry experience Pricing & revenue management International sales support Worldwide programs MA in International Affairs

Roger StaufferDirector, Sales Support & Procurement

GC Headquarters Team

Business developmentProspecting & cold calling trainingSales network supportPick upsCvent follow-upClient surveys Industry procurement experience Completing BS in Communications

Daniella DanielsSales Manager

GC Headquarters Team

Marketing & promotional materialsNewsletters & email templatesAE Intro Emails & Bio pdfsAE international business cardsCompany videos and powerpoints Tutorial/training modulesWebsite & online presence via

social media

25+ years experience in graphic/web design, writing & publishing Small Business Marketing Consultant

Julaine StarkMarketing & Communication Specialist

GC Headquarters Team

Program administration assistancePick-up requestsInvoices to HoteliersTracking collectionsAccount Executive StatementsCommissions paymentsMonthly reportsUpdating and revising templatesProcurement and comparative reports

4+ yrs experience in finance/banking Completing BS in Accountancy in 2014

Sarah SwensonOperations Support Specialist

GC Headquarters Team

Strategic development & global collaboration Business management The “buck” stops here! Over 25 years industry experience Global network management MBA, International Business Certified Public Accountant

Patricia DurocherCEO & Founder

GC Headquarters Team

Heart of the Matter

The Journey

Our Purpose Statement

Our goal is to save our clients time and money; be a valued partner to our suppliers; and build a world-class organization for our team members.

Our dream is to empower a select group of professionals from all countries where our combined efforts are greater than the sum of their parts.

Our hope is to meet needs – those of our clients, our members, our suppliers, and our communities.

Our Mission

Our mission is simple – be the smart choice for hotel and venue selection by providing a renowned service and product to our clients anywhere in the world employing honesty, integrity, and respect in all our business practices.

We will earn our clients’ trust and their business one meeting at a time!

Our Values

• Honesty – truthful & sincere• Integrity – ethical practices• Respect – considerate of others• Earned trust – reliable, truthful• Spirit of freedom – flexibility,

choice

HIRE principles. We live by them every day.

GC’s Commitment To You

Deliver excellenceDo more than expectedBuild relationshipsWalk the talkRemain focused on our goalsEncourage othersTake actionMeet Needs

Your commitment to GC

Honesty, integrity, and ethical standards in all business relationshipsDevelop GC business wholeheartedlyBe accountable for commitmentsRespond to GC emails and communications within 48 hrsAdhere to GC policies and procedures Treat all GC team members with respect Serve our clients’ needs with excellencePromote the brand with professionalism

Pat’s Personal MissionTo build Global Cynergies into a sustainable organization that is God honoring in how we live out

our mission, vision and

goals while meeting the needs of its

members, clients,

suppliers and communities

… all over the world.

What motivates you?

Freedom and flexibilityUnlimited earnings potentialIndependenceFinancial rewards - $$$$ Being part of a global teamLifestyle Success – making it to the topOpportunity

Procurement Services Program

Procurement Services ProgramGC Distinction

• Consistently wins business• Brand standard/best practice• Sets us apart from the competition• Proprietary product• Demonstrates expertise• Consultant approach/collaborative

Procurement Services ProgramWhat Is It?

• Provides a menu of “pay for as you need” procurement related services

• Provided by individuals with expertise and proficiency (PSPs) to AEs on a requested basis

• Required for first program

Procurement Services ProgramHow Does It Work?

MENU OF SERVICES

• Review Procurement Services Program AE Summary• Contact PSP to answer any questions• Determine services needed and select PSP

WORK

ORDER

• Complete PSP Work Order Form and email to PSP

• Email copy of work order to accounts@globalcynergies.com• Upon PSP acceptance of project follow-up with details• Set regular communication schedule with PSP

COMPLETION OF SERVICES

• Client signs contract with hotel/venue• Enter contracted booking in Gateway and complete form

section for PSP services• Advise PSP of contracted booking and program arrival date

PSP PAYMENT FOR

SERVICES

• Upon GC receipt of payment from venue; GC shall reduce amount owed AE by PSP fee per work order and remit to PSP

Procurement Services ProgramWhat Does It Look Like?

Procurement Services ProgramWhat Are The Benefits?

• Distinguishing trait• Provides world-class services to clients• Ensures quality and consistency• Allows you to focus on your strengths

– Pay for PSP on a prgram-by-program basis

– No risk or upfront cost

Your GC PSP Team

Cvent training and supportProcurement service providerRFP, Venue SearchComparative ReportsContract AssistanceCost Savings Report

Monika TonkHungary - EMEA

Your GC PSP Team

Procurement service providerRFP, Venue SearchComparative ReportsSpecialist - French

Guillaume GrannecEMEA

Your GC PSP Team

Procurement service providerRFP, Venue SearchComparative Reports

Michelle CapocchiEMEA

Your GC PSP Team

Procurement service providerVenue SearchComparative Reports

Chantal HuffUSA – N. America

Your GC PSP Team

Procurement service providerContract Assistance

Amy DurocherUSA – All

Your GC PSP Team

GC Distinctive Traits

• Hotel Procurement Specialists• Professionals • Process Methodology• Consultants• Truly Global• WBENC – Certified Women’s Business

Enterprise• WOSB – Women-Owned Small Business• SAM – System for Award Management - USA • HIRE • Promise

Services to Help You

Services

• PSP• Proven Methodology• Training & Support• Administration • Supplier

Relationships• Procurement

Assistance• Technology Platforms

• Troubleshooting • Shared Knowledge –

Info • Sales Tools & Resources • Global Network• Global Gateway

membership• Registration Platform• Cvent membership

Services to Help You

Newsletters• INSIGHTS

Client/Prospect

• Supplier• GC Weekly

Internal News

Marketing and PR• Branded Templates• Intro Emails• Articles, boards, forums • GC Electronic documents• Website

• Boutique, niche, high standards• Quality not quantity• Relationship based• “Own” the client, not just fishing • Nimble• International expertise• Professionals• Consultants• “Our name says it all”

Industry Feedback

Communities: Meeting Needs…

While meeting the needs of our clients, account executives and suppliers is top of mind, Global Cynergies is committed to meeting the needs of those around the world by donating a portion of our revenues to organizations committed to education, children and the overall well being of the individual.

Charities Supported: After School All Stars , André House of Hospitality, Brain Tumor Research, Evelina Children’s Hospital, Kiva, Mainokrokodile, St. Mary’s Food Bank, Water for Life, Robert Taylor Elementary School, Heifer Int’l, Les Noirads

Putting It All Together

Global Cynergies, LLC Meeting Needs for the Future

Find us:Globalcynergies.comFacebook.com/globalcynergiesTwitter.com/globalcynergiesLinkedin.com/company/global-cynergies-llc

Join us: Search “Global MICE” on Linkedin.com

Contact usPhone: 480-513-0827