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Utilities Helping Utilities 2
Welcome• Irvine Ranch Water District• Overview of the Day• Introduction
– Steering Committee– Attendees
• State of the State of CalWARN• WARN – a National Movement
Utilities Helping Utilities 3
Irvine Ranch Water District
• Gracious Host for today
• Welcoming Remarks– Paul Cook, Assistant General Manager
Utilities Helping Utilities 4
Introductions• State Steering Committee
– Region Chairs– Associate Members
• Department of Water Resources• Department of Public Health• Ca Rural Water Association - CRWA• Ca Assoc of Sanitary Agencies - CASA• Ca Sanitation Risk Managers Assoc - CSRMA• Ca Utilities Emergency Assoc - CUEA• American Water Works Assoc - AWWA• Rural Community Assistance Corporation -
RCAC
Utilities Helping Utilities 5
Attendees Introduction
• Name• Utility• Position• Expectation of Today
Utilities Helping Utilities 6
Today’s Program
• State of CalWARN• Response to So
Cal Fires• Operational Plan• Resource Typing• Golden Guardian
Exercise
• Potable Water Plan• CamalNet Update• Interstate Efforts• Member Survey
Discussion• Future of CalWARN
Utilities Helping Utilities 8
Background of Water MA• 1950 CA Master Mutual Aid Agreement• 1952 Utility Policy Committee (UPC)
– Sole purpose of UPC was to create mutual aid and assistance agreements and plans between utilities
– UPC managed by utilities for utilities– Led by four largest public utilities and included private utilities
• 1972 Member Agency Response System (MARS) created– Created by Metropolitan Water District– Focus on response agreement and
• Communications system
• 1973 San Francisco Bay Area Water Utilities– Seven largest water utilities formed– Response agreement to share resources– Shared lists of resources in hard copy
Utilities Helping Utilities 9
CalWARN Emerges In 90’s• Three Preceding Bay Area Events
– 1989 Loma Prieta EQ
– 1990 Freeze
– 1991 East Bay Hills Firestorm
• 1991 East Bay Firestorm Blue Ribbon Report– State Office of Emergency Services Review
– Evaluated cause of fire, response and improvements
– Recommended Water Mutual Aid Program
• State Legislation– Hydrant fittings and pressure
– Emergency planning requirements
– Standardized Emg Mgt System• Mutual aid consistency
Utilities Helping Utilities 10
How CalWARN Was Formed
• East Bay Municipal Utility District (EBMUD)– Affected by 1991 firestorm– Led effort to create a water centric mutual aid and
assistance program
• Initial Leadership Group Established – Contact with five bay area water utilities– Included rural water and small public utilities– Included state primacy and emergency management
agency
Utilities Helping Utilities 11
Vision• Start and maintain a simple agreement and
program – utilities helping utilities• No or low cost to start
– Utilities committed time
– Used resources of the group
• Set mission, purpose and goal– Started small with achievable goals
• Work with primacy and emergency management agency– Reviewed existing programs to ensure no conflict
Utilities Helping Utilities 12
What do we do?• Initial Leadership Team
– Met December 1992
– Identified a plan on how to proceed
• Agreed – To create a dynamic active mutual aid and assistance program with purpose
and goals
– Utilities needed more than just an agreement
• Action– Polled utilities to determine needs
– Polled largest 150 water utilities; received 55 Responses• Conducted a VA: 20 yes; 31 no; 4 no response • Create a written emergency plan: 23 yes; 32 no• Conduct training: 31 yes; 20 no; 4 no response• Have established MA agreement: 12 yes; 43 no
Utilities Helping Utilities 13
Became Educated on MA
• Engaged State Office of Emergency Services (OES)– Manage statewide mutual aid system
– Regulator of new legislation on emergency response• Standardized Emergency Management System
• Consistency with all mutual aid systems
• OES Recommendations– Craft a program around existing systems and protocols
– Create activation and usage protocols
– Review Federal Emergency Management Agency requirements
Utilities Helping Utilities 14
Initial Response
• Following emergency, utility activates agreement with neighbors or others in a local agreement
• Can respond to small emergency OR large… prior to a declaration
Initial Emergency
LocalMutual AidAgreement
Emergency Occurs
Declared Emergency
Governor Declaration
Recovery
Utilities Helping Utilities 15
Local Emergency
• Most existing statewide agreements require a declaration for use
• Notice the gap before Statewide mutual aid/assistance “rolls”
Initial Emergency
LocalMutual AidAgreement
StatewideMutual Aid/Asst.
Emergency Occurs
Declared Emergency
Governor Declaration
Recovery
Utilities Helping Utilities 16
Forged a New Agreement• Survey said agreement was first focus• Existing agreements missed the mark
– Only public agencies participated– Did not meet the special needs of water utility– Required complicated methods to use– Emergency Management Agency encouraged the development
• Common Sense– Reviewed what existed– Modified to meet the utility needs – Educated lawyers on the need– Liability, immunity and workmen compensation covered
Utilities Helping Utilities 17
WARN Bridge• Includes public AND private utilities• Operates utility to utility for small, local
or large events• Reduces the response “gap” for large
emergencies
Initial Emergency
LocalMutual AidAgreement
StatewideMutual Aid/Asst.
Intrastate WARN Activation
Emergency Occurs
Declared Emergency
Governor Declaration
Recovery
Utilities Helping Utilities 18
What to Include
• Qualified Personnel and Equipment (Portable) – Operations
– Maintenance
– Treatment
– Management
– Customer Service
– Laboratory
• Only ONE Limitation– Commodity
Utilities Helping Utilities 19
Crafted Omnibus Agreement• Reviewed Four Existing MAA
– State Master Mutual Aid Agreement; 1973 Agreement; etc.
• Crafted a Single Agreement, June 1993– Legal staff reviewed drafts– Leadership Team input
• Attended AWWA and Rural Water Workshops – Announced program and encouraged involvement
• Focused on Water Utilities in Coastal Region of CA– Initially 15 signed; within 1 year 85 utilities signed – Covered 85% of water population within the state region– 70 lawyers agreed initially
Utilities Helping Utilities 20
Statewide System Born• Coastal Region WARN to CalWARN• Northridge EQ (2/94)
– Modified agreement 6/96
– Established more regions• Southern, Northern, Inland and Valley• Remained consistent with state system
– Expanded Steering Committee
• Included Wastewater (6/01)– Expanded Steering Committee
– Currently have 215 members• 93% population of the state’s water customers• 15% population of the state’s wastewater customers
• The Agreement Changed 3 Times in 15 years
Utilities Helping Utilities 21
Steering Committee• Identified in Omnibus Agreement
• Six Regions – Members of region elect chair– Communicate with members– Encourage updates
• One State Steering Committee– Chairs of six regions– Representatives of each association – Chair elected by members of state committee– Meet at least annually– Primarily manage agreement and data base issues
Utilities Helping Utilities 22
Partners Required for Success• Smaller (Rural) Water Systems
– Castroville Water District– Russian River Utility
• State Primacy and Resource Agency– Governor’s Office of Emergency Services (OES)– Department of Public Health (CPH)– Department of Water Resources (DWR)
• Associations– CA Rural Water Association– CA Utilities Emergency Association – American Water Works Association– Sanitation Association
Utilities Helping Utilities 23
Functional Tools
• WARN II, 1993 – 1997– Asked members to submit an inventory of resources– Used public use software to compile a database– Cumbersome and intensely time consuming
• WARN, Statewide 1997 – 2001– Metropolitan Water District of So Cal developed the initial website and on
line database
• www.calwarn.org, 2001– East Bay Municipal Utility District updated website– Public side for marketing and education– Private side with log on access to data base & contact info
Utilities Helping Utilities 24
Use in Emergency
• During Response– Utilities log onto website www.calwarn.org
– Directly call utility with resources
– Contact Ca Utilities Emergency Association in large events
• Website– East Coast Server
– Utilities encouraged to print out data
Utilities Helping Utilities 36
State of the State of CalWARN• May 2007
– Supported eight workshops across the nation– Elected new State Steering Committee Chair
• June 2007 – Created a Strategic Plan
• August 2007– Revised the Agreement and held ballot
• October 2007– Supported So Cal Fire Response
• November 2007– Began preparing for this Annual Meeting
• May 2008– Drafted an Operational Plan
Utilities Helping Utilities 37
Strategic Plan• Amend Agreement
– SEMS/NIMS compliance– Consistent with national WARN standard
• Evaluate WARN Response and Operation– Protocols with State OES, CUEA, and other WARNs– Support Interstate and National WARN
• Survey Members• Actively Engage Members
– Operational Plan training– Quarterly contact messages– Semi-Annual Updates– Update use-ability of the website
Utilities Helping Utilities 38
WARN State
Agreement Pending
Steering Committee
Leadership Team
Workshop
National WARN Status 3/06
Utilities Helping Utilities 39
Water Sector Initiatives Supported the Development of
WARN• 8 major water organizations participated in Workshop Nov 2005
• Joint Policy Statement Issued– Encourage the creation of
intrastate mutual aid & assistance networks
– Provide for greater water
sector resiliency against natural disasters and human-caused events
Utilities Helping Utilities 40
WARN Support Documents
• Utilities helping Utilities– Outlined 10 key steps in
the formation of a WARN – Included sample
agreement that satisfies NIMS and comparative assessment of existing WARN programs
• Next steps– Facilitated organizational
workshops– Developed standardized
response protocols– Conducted exercises
Utilities Helping Utilities 41
10 Steps to Success Have Been Proven
1. Identify interest in starting a program2. Form an initial leadership team3. Prepare a kick-off session4. Establish a steering committee5. Identify a mission for the program and steering
committee goals6. Review use of state regions 7. Identify mutual aid and assistance activation
criteria8. Draft an agreement9. Create facilitation tools10. Maintain the program
Utilities Helping Utilities 42
Workshops Helped Implement the 10 Steps• 2006
– May 11 - WA, OR, UT, NV, ID, AZ (Oakland)– July 6 - KY, TN, GA (Chattanooga)– Aug 6 - SC, NC (Charlotte)– Nov 1 – VA, MD, DE, PA, DC (Baltimore)– Dec 5 – AR, MO, IL, IN (St. Louis)
• 2007– Feb 23 – AL, MS (Meridian)– Mar 15 – OH, MI, WV, NY, CT (Cleveland)– Apr 26 – MN, WI, IA (Minneapolis)– May 16 – ME, VT, RI, NH, MA (Boston)– July 11 - OK, SD, ND, KS, NE (Denver)– July 12 - CO, NM, MT, ID, WY (Denver)
• 2008– Apr 29, HI (Honolulu)– May 8, AK (Anchorage)
Note: CA, FL, TX had a WARN in place when the workshops started. LA was right behind.
Utilities Helping Utilities 44
Promoting Mutual Aid and Assistance
• Partners– EPA Water Security Division and Regions– AWWA – Hosting workshops via EPA grant– NRWA, AMWA, NACWA, WEF, RCAP, ASDWA,
ASIWPCA etc…– Dept of Homeland Security/FEMA– National Emergency Management Association/
Emergency Management Assistance Compact
Utilities Helping Utilities 45
WARN State
Agreement Pending
Steering Committee
Leadership Team
Workshop
WARN Status: March 2006
Utilities Helping Utilities 46
WARN State
Agreement Pending
Steering Committee
Leadership Team
Workshop
* AL, AZ, MA, NH, NV - Signed or draft agreement does not directly include private utilities.
WARN Status – April 2008
Utilities Helping Utilities 47
Interstate Assistance
• Emergency Management Assistance Compact– First choice at this time– AWWA sits on the Advisory Council
• Evaluating other options to manage immediate response
Utilities Helping Utilities 48
Special Thanks
• Irvine Ranch Water District• State Steering Committee• East Valley Water District
– Registration– Providing lunch
• All the Speakers