Functional Resume Workshop

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    Developing Functional Resumes using Essential Skills

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    DevelopingFunctionalResumesusing

    EssentialSkills

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    Targetingyourresume

    Targetingyourresumemeanschangingitsothatitmatchesthejobyouare

    applyingfor.Eachtimeyouneedtouseyourresume,youshouldmakeacopy

    ofyourbasicandthenchangeitsothatithighlightstherequirementsofthe

    jobadvertisement.

    Whenapplyingforajob,youneedtodothefollowing:

    Readthejobadvertisementcarefully Identifythekeyskillsandeducationthattheemployerneeds Compareyourskillsandeducationtowhattheemployerneeds IncludetheseskillsunderaheadingsuchasHighlightsofQualifications Lookthroughyourresumeandmakesureyourresumefocusesonthe

    informationofinteresttoyourpotentialemployer

    Alert:Donotsendthesameresumetoeveryemployer!

    Employerswillusuallylookthrougharesumefor30secondstoseeifthejob

    applicanthastheskillsandrequirementstheyarelookingfor.Itisvery

    importanttoincludeasmuchinformationlistedinthejobadvertisementas

    possible.

    Ifyouseemusthaveorrequiredinajobadvertisement,thentheseskills

    orrequirementsmustbeinyourresume.Makesuretoputtheseskillsand

    requirementsatthetopofyourresumeintheHighlightssectionorthe

    Skillssection.

    Besuretoincludeallotherrequirements,assetsorskillsthatarelistedinthe

    jobadvertisement.Thiswillhelpyougetscreenedinforaninterview.

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    Activity1:Readthroughthefollowingjobadvertisementandcircleallofthe

    criteriayoushouldincludeinyourresumetotargetitforthisjob.

    SalesAssociate

    Yourqualities:

    Youhavesuperiorpersonalsellingandcustomerserviceskillsandapassion

    forelectronicsandtechnology.Youareanenergeticandenthusiasticindividualwholovesworkingwithpeopleandhasclearandeffectiveverbal

    communicationskills.Younotonlyworkwell,youthrive,aspartofateam.

    Youhaveaminimumofsixmonthstooneyearofpreviousexperienceina

    retailenvironment.

    Positionresponsibilities:

    ASalesAssociateisresponsibletotheStoreManagerforprovidingexemplary

    customerserviceandpersonalsalesattheretaillevel.Otherdutiesnecessary

    fortheefficientoperationofthestorewillbeassignedbytheManagerand

    otherseniorstafffromtimetotime.

    ASalesAssociateisexpectedtomaximizetheirpersonalsales,achievingor

    exceedingassignedquotas.Theyalsoensurethatalltransactionsarecarried

    outinaprofessionalmannerandcomplywithpublishedcompanypolicies.

    Theseassociatesassistinunloading,unpackingandpricingofincoming

    shipmentsandreportanydiscrepanciestotheStoreManager.Theymust

    attendalltrainingandattainthelevelofknowledgeandexpertiseexpectedof

    allourSalesAssociates.

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    FunctionalResumes

    Afunctionalresumeisalsocalledaskillsbasedresume.Thisisbecauseit

    focusesontheskillsthatyouhavedevelopedfromyouremployment,

    education,volunteerworkandhobbies,insteadoffocusingonthejobsyou

    havedone.

    Youshouldconsiderusingafunctionalresumeif:

    Youareenteringtheworkforceforthesametime.o Example:Studentswhohavejustgraduated

    Youarechangingcareersorapplyingforajobwithnoformaltraining.

    o Example:Ahairstylistwhoisapplyingforanadministrativejob

    Youhavegapsinyouremployment.o Example:Amotherreturningtoworkfrommaternityleave

    Youhaveskillsrelatedtothejobthatarenotfromyouremployment.o Example:Youorganizedafundraiseratyourschoolandareapplying

    forajobasacashier.

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    Afunctionalresumewillusuallyincludethefollowinginformation:

    NameHeaderincludesyourname,address,phonenumberandemail.

    JobObjectiveliststhejobthatyouareapplyingfor.Theobjectiveisgoodtoincludeincasetheemployerishiringformorethanoneposition.

    HighlightsofQualificationssometimescalledSummaryofQualifications.Thissectionisasummaryofmostimportantskills,

    qualificationsandachievementsyouhaverelatedtothejobyouare

    applyingfor.

    RelevantSkillsisusuallydividedinto34subcategories.Thissectionwilllistalloftheskills

    youhavedevelopedrelatedtothejobthatyouare

    applyingfor.

    EmploymentHistorywilllistyourjobtitle,employer,andyears(20092010).Itwillnotincludeadescriptionofthejobyoudid.

    Educationwilllistyourschool,program,datecompleted.Youcanalsolistothercoursesandlearningprogramsthatyouparticipatedinthis

    section.

    OtherOptionalHeadingcanincludeVolunteerWork,CommunityInvolvement,ProfessionalDevelopment,Achievement,Rewards,Hobbies .

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    FunctionalResume-Example

    CHRISBERES275BloorStreet,Charlottetown,PEI,M6S306

    Tel:(902)762-6145Email:[email protected]

    JOBOBJECTIVE:AdministrativeClerkatXYZCompany

    HIGHLIGHTSOFQUALIFICATIONS

    2yearsexperienceworkinginanadministrativeposition Excellentcustomerserviceandcommunicationskills Experienceoperatingwidevarietyofofficeequipment Dependable,Organized,teamplayer

    RELEVANTSKILLS

    CLERICAL/ADMINISTRATIVE

    Preparedcustomerstatementsandothercorrespondenceformailing. Fileddepositslipsandcheques. Sortedmailandotherdeliveriesforabusyhospitalmailroom. Arrangedcourierdeliveriesandpickups.

    FINANCIAL

    Processedcashdepositsandwithdrawals,cheques,transfers,moneyordersandotherrelatedbankingtransactions.

    Balanceddailytransactionsusingcomputers,calculatorsandaddingmachines. Collectedcashandcreditcardpaymentsforfoodandbeverageorders.

    CUSTOMERSERVICE

    Addressedallquestionsregardingmailandspecialdeliveriespromptly. Answeredenquiriesandsolvedproblemsconcerningcustomeraccounts. Advisedcustomersonmenuitemsanddailyspecials. Ensuredcustomersreceivedcourteousserviceresultinginrepeatbusiness.

    WORKHISTORY

    MAILROOMCLERK LeamingtonHospital (20082010)

    FOODANDBEVERAGESERVER LavinaRestaurant (20072008)

    EDUCATIONANDTRAINING

    BankTellerTraineeCertificateYorkCollegiateCoopProgram (1994)

    HighSchoolDiploma SawinkaHighSchool (1991)

    ReferencesAvailableUponRequest

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    EssentialSkills

    AccordingtoHumanResourcesandSkillsDevelopmentCanada(HRSDC),

    EssentialSkillsaretheskillsneededforwork,learningandlife.Theyprovide

    thefoundationforlearningallotherskillsandenablepeopletoevolvewith

    theirjobsandadapttoworkplacechange.

    BelowyouwillfindinformationabouteachofthenineEssentialSkillsand

    someexamplesofhowyoucouldusethoseskillsatworkandinyour

    everydaylife.

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    Creatingafunctionalresume

    Identifyingyourskills

    Thefirststeptocreatingafunctionalresumeistoidentifyalltheskillsyou

    havedevelopedinyourlife.Ifyouhavealistofyourskillscreatedmostof

    theworkwillalreadybedonewhenyoutargetyourresumetoapplyforajob.

    Everyday,weuseEssentialSkillsinmanydifferentwaystodotasksinour

    dailylivesatwork,atschool,athomeandinthecommunity.Wehave

    developedskillsfromplayingsports,participatinginactivitiesandfromthe

    hobbiesweenjoy.Sometimesweusetheseskillseverydayandothertimes

    wehavenotusedtheseskillsforsometime.

    Weusetheseskillssooftenthatitcansometimesbedifficulttorecognize

    themasskills.Thatiswhyitisimportanttoidentifyallofthedifferentparts

    ofyourlifewhereyouusedifferentskills.Thiswillhelpyouwhenitistimeto

    writedownallofyourskills.

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    Activity2IdentifyingtheActivitieswhereyouuseEssentialSkills

    BelowisalistoftheplacesoractivitieswherewemayuseourEssential

    Skills.Readthroughthelistandwritedownwhatyoudidandwhereyoudid

    it.Anexampleisprovidedforyou.

    WhatIdid WhereIdidit

    Employment Cashier

    TomsGarage

    Education Grade12

    MontagueHighSchool

    Volunteering DoortoDoorfundraiser

    HeartandStrokeFoundation

    Sports Soccer

    CharlottetownRecLeague

    ParticipatinginPrograms

    EmploymentProgram

    TIAPEI

    Hobbies Gardening

    Home

    HouseholdDuties Paythebills

    Home

    Accomplishments TopFundraiser

    HeartandStrokeFoundation

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    Activity3Identifyyouressentialskills

    Usingactivity2asaguide,identifyallofyourEssentialSkills.

    Reading

    OtherSkillsHeadingsProofreading,Administration,Interpreting,Evaluation

    Example:Readincidentreportswhileworkingasasecurityguardat123Security.

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    DocumentUse

    OtherSkillHeadingsPlanning,Administration,Reporting,RecordKeepingExample:Helpedcustomersfilloutwhileworkingasanadministrativeassistant.

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    Numeracy

    OtherSkillsHeadingsBookkeeping,AccountManagement,Budgeting,CashierExample:KepttrackofdonationsvolunteeringwiththeHeartandStrokeFoundation.

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    Writing

    OtherSkillHeadingsResearch,Reporting,Marketing,RecordKeeping

    Example:Wrotethankyouletterstothedonorsforaschoolfundraiser.

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    ________________________________________________________________________________________________

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    OralCommunication

    OtherSkillHeadingsPublicSpeaking,CustomerService,Presentations,Sales

    Example:HandledcustomercomplaintswhenworkingatTomsGarage.

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    Thinking

    OtherSkillHeadingsProblemSolving,Analysis,Planning,Design

    Example:MadetheschedulefortheCharlottetownRecSoccerTournament.

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    ComputerUse

    OtherSkillHeadingsDataProcessing,WordProcessing,Troubleshooting

    Example:Completedcourseinhighschoolonwordprocessingandinternetuse.

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    _________________________________________________________________________________________________

    ContinuousLearning

    OtherSkillHeadingsProfessionalDevelopment,Training

    Example:CompletedmyfirstaidandCPRaspartofmyemploymentprogram.

    _________________________________________________________________________________________________

    __________________________________________________________________________________________________________________________________________________________________________________________________

    _________________________________________________________________________________________________

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    OtherSkillHeadings

    UsetheseSkillHeadingstohelpyougroupyour

    differentskillsonyourresume.

    TeamWork

    Leadership

    Supervision

    Management

    Sales

    CustomerService

    ProblemSolving

    Communication

    Organization

    Planning

    EventPlanning

    Fundraising

    Analyzingbudgets

    Office/Clerical

    OfficeSupport

    HumanResources

    AccountManagement

    CrossCulturalSkills

    Hospitality

    Repairingproducts

    Mechanical

    Carpentry

    Electrical

    Plumbing

    Welding

    Plastering

    OperatingHeavyEquipment

    OperatingLightEquipment

    UsingTools

    Bricklaying

    Landscaping

    Roofing

    Siding

    Barber

    Hairstyling

    Cleaning

    FoodPreparation

    Cooking

    Administration

    DataEntry

    DataAnalysis

    Accounting

    Bookkeeping

    Drafting

    Inventory

    ShippingandReceiving

    Telemarketing

    Instructing

    Teaching

    Coaching

    ComputerProgramming

    WebsiteDevelopment

    GraphicDesign

    Design

    Marketing

    Networking

    QualityAssurance

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    CreatingAccomplishmentsfromSkillsandTasks

    Takingaskillorataskandturningitintoanaccomplishmentiseasytodo.Itisalsoaneffectivewaytoletemployersknowadditionalinformationabout

    thecharacteristicsandskillsyouhavedevelopedthroughoutyourlife.

    HowtomakeanAccomplishmentStatement

    Step1

    IdentifyajobDUTY

    Example:Answeringphones

    Step2

    IdentifytheSKILLusedordeveloped

    Example:Communicationskills

    Step3

    ChooseaDESCRIPTIVEWORDtodescribetheskilllevel

    Example:Excellent

    Step4

    ChooseanACTIONWORDthatalsodescribestheskillsandopensupthe

    statement

    Example:Developed

    Nowputallofyourresponsesfromeachofthesestepstogether,inreverse

    order,tocreateyourskillstatements.

    Examplefromabove.

    Step4 Step3Step2Step1

    Developedexcellentcommunicationskillsansweringphones

    Youcangoonestepfurtherbydescribingtheworkenvironment.

    Example:

    Developedexcellentcommunicationskillsbyansweringphonesinabusystore.

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    Activity4Makingyourownaccomplishmentstatements.

    Step1:

    Duty

    Step2:

    Skill

    Step3:

    Descriptive

    Word

    Step4:

    ActionWord

    Statement1

    Statement1:_________________________________________________________________________

    Step1:

    Duty

    Step2:

    Skill

    Step3:

    Descriptive

    Word

    Step4:

    Action

    WordStatement2

    Statement2:_________________________________________________________________________

    Step1:Duty Step2:

    Skill

    Step3:

    Descriptive

    Word

    Step4:

    Action

    Word

    Statement3

    Statement3:_________________________________________________________________________

    Step1:

    Duty

    Step2:

    Skill

    Step3:

    Descriptive

    Word

    Step4:

    Action

    WordStatement4

    Statement4:_________________________________________________________________________

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    ActionWords,DescriptiveWordsandSkills

    UsethesewordstohelpyoumakestrongAccomplishmentStatements.

    ActionWords

    DescriptiveWords Skills

    Developed

    Excellent Communication

    Demonstrated

    Good Customerservice

    Enhanced

    Outstanding Problemsolving

    Improved

    Proficient Leadership

    Produced

    Keen Organization

    Established

    Strong Timemanagement

    Presented

    Confident Teamwork

    Strengthened

    Consistent Creativity

    Displayed

    Creative Multitasking

    Fostered

    Eager Energyandstamina

    Illustrated

    Diligent Flexibility

    Increased

    Firm Quicktolearnnewtasks

    Maintained

    Enthusiastic Criticalthinking

    Upheld Adept

    Patiencewithothersandtasks

    Exhibited

    Superb Abilitytoworkunderpressure

    Showed

    Terrific Dedicationtocontinuouslearning

    Used Reliable Abilitytoadapttochanging

    technology

    Dependable Abilitytoworkwithminimal

    supervision

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    Puttingitalltogether-FunctionalResumeWorksheet

    ___________________________________________________________________

    FirstNameLastName

    ________________________________________________________________________________________

    AddressCity Province PostalCode

    ________________________________________________________________________

    (AreaCode)TelephoneNumber Email

    _________________________________________________________________________________________________

    JobObjective(optional)

    HighlightsofQualifications

    _____________________________________________________________________________________________ _____________________________________________________________________________________________ _____________________________________________________________________________________________ _____________________________________________________________________________________________

    RelevantSkillsandExperience

    ______________________________________________________SkillHeading

    _________________________________________________________________________________________ _________________________________________________________________________________________ _________________________________________________________________________________________ _________________________________________________________________________________________

    ______________________________________________________

    SkillHeading

    _________________________________________________________________________________________ _________________________________________________________________________________________ _________________________________________________________________________________________ _________________________________________________________________________________________

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    Page2YourName

    ____________________________________________________

    SkillHeading

    _________________________________________________________________________________________ _________________________________________________________________________________________ _________________________________________________________________________________________ _________________________________________________________________________________________

    ________________________________________________SkillHeading

    _________________________________________________________________________________________ _________________________________________________________________________________________ _________________________________________________________________________________________ _________________________________________________________________________________________

    EmploymentHistory

    _________________________________________________________________________________________________

    JobTitle Date

    _________________________________________________________________________________________________

    CompanyName Location

    _________________________________________________________________________________________________

    JobTitle Date

    _________________________________________________________________________________________________

    CompanyName Location

    _________________________________________________________________________________________________

    JobTitle Date_________________________________________________________________________________________________

    CompanyName Location

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    EducationandTraining

    _________________________________________________________________________________________________

    Degree/Certificate/Diploma Date

    _________________________________________________________________________________________________NameofSchool Location

    _________________________________________________________________________________________________

    Degree/Certificate/Diploma Date

    _________________________________________________________________________________________________

    NameofSchool Location

    VolunteerWork/CommunityInvolvement

    _________________________________________________________________________________________ _________________________________________________________________________________________

    Accomplishment/Rewards

    _________________________________________________________________________________________ _________________________________________________________________________________________

    HobbiesandInterests

    _________________________________________________________________________________________ _________________________________________________________________________________________

    Referencesavailableuponrequest

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    SampleResumes

    Takenfrom:RonFry.101GreatResumes.2002.FranklinLakes,NJ:CareerPress.

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    Takenfrom:YanaParker.TheResumeCatalogue.1998.Berkley,CA:TenSpeedPress.

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    TakenFrom:SusanIreland.ThePerfectResume.2006.Toronto,Ont:Penguin.