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    USER MANUAL

    Objectives

    This evaluation scheme is based on both ISO 17 0! Standa"d and on Re#ion

    The aim is to measu"e di''e"ences bet)een "eal *"actices and "e+ui"ements(

    It has also been develo*ed to hel* evaluation and identi', im*"ovement actions

    This evaluation scheme can be used as a '"ame 'o" an inte"nal o" e-te"nal audi

    /ac#"ound

    This tools is use'ul 'o" eve", NMS met"olo#, labo"ato", and es*eciall, 'o" Re

    Use"s must have basic no)led#e o' +ualit, mana#ement and met"olo#,(

    Ove"vie)

    In a #ene"al mane". buttons o" d,namic use" manual allo) use"s to #o di"ectl, i

    Evaluation Scheme

    This )o"sheet includes all evaluation items comin# '"om ISO 17 0! and '"om

    It contains th"ee main *a"ts 'o" the evaluation(

    2i"stl,. $ha*te" 3 and ! %Mana#ement and Technical Re+ui"ements& '"om ISO 1

    It is *ossible to 'ill onl, one *a"t and #o to "esults( 4hen ,ou 'ill $ha*te" 3 and5

    I' ,ou a"e acc"edited. ,ou ma, 'ill onl, the RI$6s *a"t(

    2o" each +uestion. the evaluation is done as 'ollo)s

    8 No nothin#

    8 Rathe" No 'o" e-am*le d"a't. unde" elabo"ation(((

    8 Rathe" 9es )"itten but not validated. not im*lemented:

    89es all is )"itten and co""ect

    8 n5a not a**licable. the +uestion is out o' object

    8 I don6t no) should be cla"i'ied late"

    Ans)e"s could be ticed manuall, o" 'illed b, "unin# the a**lication %$t"l;4&(

    el* is obtained b, mouse ove" the "ed t"ian#le(

    $alculation

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    This sheet has t)o 'unctions

    8 to calculate a sco"e to each ans)e".

    8 to )ei#th ans)e" "elativel, to thei" si#ni'icance(

    Rada" #"a*hs

    This #"a*h allo)s a sim*le and s,nthetic vie)(

    It is also *ossible to identi', im*"ovement actions(

    2i"st t)o *a"ts %cha*te" 3 and !& a"e inde*endant(

    Ove"all "esults a"e sho)n as

    0 < N 0= Need im*"ovments

    >0= < N < ?0= Satis'acto",

    ?0= < N < 100= @ood

    S,nthesis

    This )o"sheet *"ovides an ove"vie) o' the "esults. #"ou*in# individual "esults

    A colo" code is #iven '"om O"an#e %Not *e"'o"min#& to @"een %@ood&

    A comment a"ea is '"ee 'o" the evaluato" to add his "ema"s(

    Non $on'o"min#

    At the end. ,ou can #et some hel* to im*"ove ,ou" ualit, Assu"ance S,stem(

    /ut this *ossibilit, can be used onl, )hen the scheme is 'ull, 'illed(

    /iblio#"a*h,

    1

    @ene"al "e+ui"ements 'o" the com*etence o' testin# and calib"ation labo"ato"ie

    Te"ms o' Re'e"ence 'o" Re#ional Inst"ument $ent"es

    B $o'"ac 4ebsite

    3 RCalisation d6une #"ille d6Cvaluation ISO D001 ve"sion 000. sim*le d6utilisation

    eannal /OUR@ET. assna AMFOU$. Rose MORET. G"ojet d6IntC#"ation.

    URL htt*55)))(utc('"5maste"m+ H Unive"sitC de Technolo#ie de $om*i#ne

    ! Outil d6autodia#nostic su" la no"me ISO 170!. AnnunJio @IANNONI. So'iane

    G"ojet d6IntC#"ation. MASTER Mana#ement de la ualitC %M&. Mast"e S*Cci

    ISO5IE$ 170!00!

    htt*55)))(iso(o"#5iso5home(htm

    htt*55)))()mo(int5*a#es5*"o#5)))5IMOG5inst"ument8"e#8cent"es(html

    htt*55)))(co'"ac('"

    htt*55)))(utc('"5maste"8+ualite5*ublic5*ublications5+ualiteetmana#ement5MM500D801

    http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_detail.htm?csnumber=39883http://www.iso.org/iso/home.htmhttp://www.wmo.int/pages/prog/www/IMOP/instrument-reg-centres.htmlhttp://www.cofrac.fr/http://www.utc.fr/master-qualite/public/publications/qualite_et_management/MQ_M2/2009-2010/projets/04_iso_17025/Grille_Autodiagnostic_ISO17025_gr04_QP10_v4.xlshttp://www.utc.fr/master-qualite/public/publications/qualite_et_management/MQ_M2/2009-2010/projets/04_iso_17025/Grille_Autodiagnostic_ISO17025_gr04_QP10_v4.xlshttp://www.cofrac.fr/http://www.wmo.int/pages/prog/www/IMOP/instrument-reg-centres.htmlhttp://www.iso.org/iso/home.htmhttp://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_detail.htm?csnumber=39883
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    > Ro,aume du Ma"oc

    Minist"e de l6Indust"ie. du $omme"ce et des Nouvelles Technolo#ies

    uestionnai"e d6Cvaluation *"Calable une demande d6acc"Cditation

    htt*55)))(mcinet(#ov(ma5mci)eb5ualiteNo"malisation5u*doc5+uestionnai"e(*d'

    http://www.mcinet.gov.ma/mciweb/QualiteNormalisation/updoc/questionnaire.pdfhttp://www.mcinet.gov.ma/mciweb/QualiteNormalisation/updoc/questionnaire.pdf
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    V2.1

    EVALUATI

    Manageme

    l Inst"ument $ent"e %RI$& Te"ms o' Re'e"ence %ToRs&( Te!nia" R

    Regi#na" In

    (

    . o" 'o" an autoevaluation(

    ional Inst"ument $ent"e(

    nto "esults(

    the RI$ Te"ms o' Re'e"ence(

    70! and a thi"d *a"t ad"essin# RI$s ToRs(

    o" $ha*te" !. ans)e"s a"e automaticall inse"ted in "elevant RI$6s *a"t(

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    , to*ics(

    et associant des outils #"a*hi+ues.

    MASTER Mana#ement de la ualitC %M&. UT$. 00>8007

    AMITOU$E. Nathalia MA$IEL. Ke"lan, GEREIRA. ean8$laude TEONFON.

    lisC No"malisation. ualitC. $e"ti'ication. Essai %N$E&. UT$. 00D8010.05*"ojets503iso170!5@"illeAutodia#nosticISO170!#"03G10v3(-ls

    http://www.utc.fr/master-qualite/public/publications/qualite_et_management/MQ_M2/2009-2010/projets/04_iso_17025/Grille_Autodiagnostic_ISO17025_gr04_QP10_v4.xlshttp://www.utc.fr/master-qualite/public/publications/qualite_et_management/MQ_M2/2009-2010/projets/04_iso_17025/Grille_Autodiagnostic_ISO17025_gr04_QP10_v4.xls
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    N SCHEME DIRECTORY

    t Requirements

    equirements

    trument Centre

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    RE$IONAL INSTRUMENT CENT

    Regi#na" Instrument Centre

    Re#ion

    Name

    Add"ess

    $ount",

    Ghone(52a-

    4eb

    $ontact

    Re#ional Inst"uments $ente" )ith2ull ca*acities

    /asic $a*acities Fomains

    Numbe" o' calib"ation *e"'o"med *e" ,ea" and *e" domain

    Name o' Fomain Total Inte"nal

    Fomain 1 Numbe" 0

    Fomain Numbe" 0

    Fomain B Numbe" 0

    Fomain 3 Numbe" 0

    Fomain ! Numbe" 0

    Total numbe" o' calib"ation done 0

    Name an% siti#n #' t!e &ers#n resnsi("e '#r 'i""ing #ut t!is )uesti#nnaire*

    Ad"ess

    Attached to this +uestionnai"e. *lease attach %in an elect"onic )a,& the 'ollo)in# doc

    I' ,ou a"e acc"edited

    8 a co*, o' ,ou" acc"editation %ce"ti'ication& o" a lin to the acc"editation bod, )eb sh

    I' ,ou a"e not acc"edited %o" ce"ti'ied&

    8 the last calib"ation ce"ti'icate o' ,ou" "e'e"ence standa"d %'o" each *a"amete"&

    8 an e-am*le o' a calib"ation ce"ti'icate issued ,ou" RI$(

    2i"st name

    2amil, name

    Gosition

    E8mail

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    In both cases %acc"edited o" not& *lease 'ill the tem*late )o"sheet

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    E EVALUATION SCHEME

    Numbe" o' sta'' *e" domain

    E-te"nal Mana#e" O*e"ato" Total

    ments 'o" each *a"amete"

    )in# ,ou" acc"editation

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    0

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    D#main Ca"i(rate% item Mesuran%e

    (example) (example) (example)

    G"essu"e Fi#ital /a"omete" E""o"

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    Range + D#main

    (example)

    !00 to 10>0 hGa

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    ,rini&"e + Re'erene

    (example)

    $alib"ation b, com*a"ison

    at B $ B$ 5 GTE 100 %inte"nal *"ocedu"e&

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    (example)

    ua"tJ ba"omete" FI RGM B A001!

    @ene"ato" F t,*e GG$1

    Ca"i(rati#n instruments-Re'erene Stan%ar% Equi&ment/

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    Traea(i"it0

    est Ca&a(i"it0 0

    (example) (example) (example)

    01 anua", 010 4(M(O( %S)itJe"land&

    Last stan%ar%a"i(rati#n %ate

    ?.? ; !.3(108! G

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    T#&i

    C!a&ter

    .1 Organi3ati#n

    .2 )ua"it0 S0stem

    .4. D#umentati#n C#ntr#"

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    .5 ,ur!asing su&&"ies

    .6 Ser7ie t# "ient

    .8. C#m&"aints

    .19 C#rreti7e ati#n

    .11. ,re7enti7e ati#n

    . Re7ie: #' #ntrats

    .; Su(#ntrating #'a"i(rati#ns

    .< C#ntr#" #' n#n#n'#rminga"i(rati#n :#r=

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    .12. Te!nia" re#r%s

    .14. Interna" au%its

    .1. Management re7ie:

    C!a&ter

    ;.2. ,ers#nne"

    ;.4. A#mm#%ati#n an%en7ir#nmenta" #n%iti#ns

    ;.. Ca"i(rati#n met!#%s an%met!#% 7a"i%ati#ns ;..1.

    $enera"

    ;.. Ca"i(rati#n met!#%s an%

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    ;..6. C#ntr#" #' %ata

    ;.;. Equi&ment

    ;.5. Measurement traea(i"it0

    . . .

    Se"eti#n #' met!#%s

    ;.. Ca"i(rati#n met!#%s an%met!#% 7a"i%ati#n ;..;.

    Va"i%ati#n #' met!#%s

    ;..5. Estimati#n #' unertaint0#' measurement

    ;.5. Measurement traea(i"it0;.5.1. $enera"

    ;.8. Han%"ing #'

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    ;.19. Rerting t!e resu"ts

    Term O' Re'erene

    a"i(rati#n items

    ;.

    -(/ A RIC must maintain a set#' mete#r#"#gia" stan%ar%instruments an% esta("is!

    traea(i"it0 #' its #:nmeasurement stan%ar%s an%measuring instruments t# t!e

    SI>

    -/ A RIC must !a7e qua"i'ie%manageria" an% te!nia" sta''

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    :it! neessar0 e?&eriene in'u"'i""ing its 'unti#ns>

    -%/ A RIC must %e7e"#& itsin%i7i%ua" te!nia" &r#e%ures

    '#r a"i(rati#n #'mete#r#"#gia" an% re"ate%en7ir#nmenta" instrumentsusing a"i(rati#n equi&ment

    em&"#0e% (0 t!e RIC>

    -e/ A RIC must %e7e"#& itsin%i7i%ua" qua"it0 assurane

    &r#e%ures>

    -'/ A RIC must &artii&ate in #r#rgani3e inter@"a(#rat#r0

    #m&aris#ns #' stan%ar%a"i(rati#n instruments an%

    met!#%s>

    -g/ A RIC must as a&&r#&riateuti"i3e t!e res#ures an%

    a&a(i"ities #' t!e Regi#n t#t!e (est interest #' t!e Regi#n>

    -!/ A RIC must as 'ar asssi("e a&&"0 internati#na"

    stan%ar%s a&&"ia("e '#ra"i(rati#n "a(#rat#ries su!

    as ISO 16 92;>

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    assess a RIC at "east e7er0 'i7e0ears t# 7eri'0 its a&a(i"ities

    an% &er'#rmane>

    -/ A RIC must assist Mem(ers#' t!e Regi#n in a"i(rating

    t!eir nati#na" mete#r#"#gia"stan%ar%s an% re"ate%

    en7ir#nmenta" m#nit#ringinstruments>

    -=/ A RIC must &artii&ate in #r

    #rgani3e BMO an%+#r regi#na"instrument inter#m&aris#ns

    '#""#:ing re"e7ant CIMOre#mmen%ati#ns>

    -"/ A#r%ing t# re"e7antre#mmen%ati#ns #n t!e BMO

    )ua"it0 Managementrame:#r= a RIC must#ntri(ute siti7e"0 t#

    Mem(ers regar%ing qua"it0 #'

    measurements>

    -m/ A RIC must a%7iseMem(ers #n inquiriesregar%ing instrument

    &er'#rmane maintenane an%t!e a7ai"a(i"it0 #' re"e7ant

    gui%ane materia"s>

    -n/ A RIC must ati7e"0&artii&ate in #r assist in t!e

    #rgani3ati#n #' regi#na":#r=s!#&s #n mete#r#"#gia"

    an% re"ate% en7ir#nmenta"instruments>

    -#/ T!e RIC must ##&erate:it! #t!er RICs instan%ar%i3ati#n #'

    mete#r#"#gia" an% re"ate%en7ir#nmenta" measurements>

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    -&/ A RIC must regu"ar"0 in'#rmMem(ers an% rert #n an

    annua" (asis t# t!e &resi%ent#' t!e Regi#na" Ass#iati#n

    an% t# t!e BMO Seretariat #nser7ies #''ere% t# Mem(ers

    an% ati7ities %#ne>

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    RE$IONAL INSTRUMENT CENTRE EVALUATION

    )uesti#ns

    C!a&ter * Management Requirements

    Is the RI$6s *osition clea"l, de'ined in the *a"ent o"#anisation st"uctu"eP

    A"e RI$ "elationshi*s )ith othe" se"vices de'inedP

    A"e RI$ and maintenance se"vices clea"l, se*a"atedP

    A"e the"e *olicies and *"ocedu"es "elatin# to the *"otection o' its clients con'idential in'o"mationP

    A"e the"e o"#ani#"ams desc"ibin# inte"nal RI$ o"#aniJationP

    A"e "es*onsibilit,. autho"it, and inte""elationshi*s o' all *e"sonnel s*eci'iedP

    as a membe" o' sta'' been a**ointed as +ualit, mana#e"P

    ave de*uties been a**ointed 'o" e, *e"sonnelP

    Fo ,ou have ualit, Assu"ance *"ocedu"es %ualit, Manual:&P

    Is the +ualit, manual a**"o*"iate to the sco*e o' the RI$ activitiesP

    The date o' the last u*date isP

    A"e objectives o' RI$ clea"l, documented %'o" instance in the +ualit, *olic, statement&P

    A"e the"e *"ocedu"es to cont"ol documentsP

    A"e the"e inst"uctions o" *"ocedu"e dealin# )ith the "evie) and a**"oval o' documentsP

    A"e u*dates and modi'ications clea"l, identi'ied in all documentsP

    A"e the latest ve"sions o' documents *"om*tl, availableP

    A"e all documents. included e-te"nal sou"ces. cont"olledP

    Foes the +ualit, manual include the st"uctu"e o' the documentation and the "es*onsibilities o' technical sta''and +ualit, mana#e"sP

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    A"e the *"ocedu"es 'o" the "evie) o' "e+uests and cont"acts establishedP

    A"e "evie)s and discussions )ith clients maintainedP

    A"e ,ou subcont"actin# some o' ,ou" calib"ation )o"sP

    A"e selectin# c"ite"ia clea"l, de'inedP

    Is the client advised o' the subcont"actP

    Is a *olic, 'o" *u"chasin# su**lies e-*"essedP

    A"e the *u"chasin# *"ocedu"es )"itten and validatedP

    Is the evaluation o' c"itical mate"ial su**lie"s *e"'o"medP

    Fo ,ou have a *"ocedu"e o" dis*ositions conce"nin# "elationshi* )ith ,ou" clientsP

    A"e clients allo)ed to be *"esent du"in# ,ou" calib"ation )o"P

    Is the con'identialit, o' clients ensu"ed du"in# all the *"ocessP

    Fo ,ou have a *olic, 'o" the "esolution o' clients6 com*laintsP

    Fo ,ou have *"ocedu"e%s& 'o" the "esolution o' clients6 com*laintsP

    Fo ,ou have a *olic, 'o" the "esolution o' noncon'o"min# )o"P

    Fo ,ou have a *"ocedu"e dealin# )ith noncon'o"min# calib"ation )o"P

    In case o' noncon'o"min# )o". is the "es*onsibilit, 'o" autho"iJin# the "esum*tion o' )o" de'inedP

    A"e dis*ositions taen in case o' noncon'o"min# calib"ation "e*o"tP

    A"e co""ective actions monito"ed to ensu"e e''ectivenessP

    ave ,ou established *"ocedu"e%s& 'o" *"eventive actionsP

    ave ,ou established *"ocedu"e%s& 'o" the cont"ol o' +ualit, and technical "eco"dsP

    A"e the con'o"mit, c"ite"ia used 'o" mate"ials acce*tance clea"l, de'ined. es*eciall, 'o" mate"ials used in

    calib"ation )o"sP

    ave ,ou established a *olic, 'o" im*lementin# co""ective actions )hen noncon'o"min# )o" has beenidenti'iedP

    ave ,ou established a *"ocedu"e%s& 'o" im*lementin# co""ective action )hen noncon'o"min# )o" hasbeen identi'iedP

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    Is the "etention time o' +ualit, and technical "eco"ds clea"l, establishedP

    A"e all "eco"ds e*t secu"el,P

    A"e inte"nal audits o' RI$ conducted *e"iodicall,P

    ave ,ou established a *"ocedu"e to schedule inte"nal auditsP

    The *e"iod o' inte"nal audits is

    All elements o' the RI$ +ualit, s,stem a"e cove"ed b, auditsP

    ave ,ou established a schedule 'o" +ualit, s,stem "evie)P

    ave ,ou establish a *"ocedu"e to o"#aniJe +ualit, s,stem "evie)P

    The *e"iodicit, o' such "evie) isP

    A"e the decided actions "eco"ded and "evie)ed "e#ula"l,P

    C!a&ter ;* Te!nia" requirements

    ave ,ou established a *olic, 'o" t"ainin# o' *e"sonnelP

    Fo ,ou ensu"e that *e"sonnel a"e +uali'ied to *e"'o"m calib"ation )o"P

    Is eve", job desc"ibed in the +ualit, s,stem '"om mana#e"ial to technical sta''P

    ave ,ou desc"ibed com*etenc, and "es*onsibilit, o' eve", technical sta''P

    Foes the RI$ have all 'acilities to *e"'o"m calib"ation )o" 'o" the e-*"essed ca*abilitiesP

    A"e envi"onmental conditions cont"olled and "eco"dedP

    A"e measu"es taen 'o" houseee*in# o' labo"ato", a"easP

    Fo ,ou have s*ecial dis*ositions dealin# )ith nei#hbo"in# a"eas %'o" instance sto"a#e& P

    Fo ,ou have manuals 'o" the use o' all e+ui*ments used in calib"ation )o"P

    as the labo"ato", established inst"uctions on the use and o*e"ation o' all "elevant e+ui*mentP

    Is the client in'o"med b, the labo"ato", o' the method used 'o" calib"ationP

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    as the labo"ato", validated its calib"ation methodsP

    A"e calculations and data t"ans'e"s s,stematicall, unde" cont"ol o" checedP

    ave ,ou develo*ed and validated s*ecial so't)a"e 'o" calib"ation )o"P

    ave ,ou established a *"ocedu"e%s& 'o" data *"otectionP

    Foes the RI$ have all e+ui*ment to *e"'o"m calib"ation )o" 'o" each claimed *a"amete"P

    Is the "e+ui"ed accu"ac, s*eci'ied 'o" all e+ui*ment %"e'e"ence standa"ds in *a"ticula"&P

    Is eve", e+ui*ment %"e'e"ence standa"d. *a"ticula"l,& uni+uel, identi'iedP

    ave ,ou established "eco"ds 'o" all e+ui*mentsP

    ave ,ou established inst"uctions dealin# )ith de'ective e+ui*ment o" so't)a"eP

    Fo ,ou have s*ecial *"ocedu"e%s& 'o" e+ui*ment #oin# out o' ,ou" di"ect cont"olP

    ave ,ou established a *"o#amme 'o" the calib"ation o' "e'e"ence standa"ds and associated s,stemsP

    ave ,ou established a *"ocedu"e%s& 'o" the calib"ation o' "e'e"ence standa"ds and associated s,stemsP

    ave ,ou *e"'o"med "e#ula" checs to maintain con'idence in the calib"ation status o' "e'e"enceP

    ave ,ou established a *"ocedu"e%s& 'o" handlin#. t"ans*o"t. sto"a#e and use o' ,ou" "e'e"ence standa"dsP

    ave ,ou established a *"ocedu"e%s& 'o" the t"ans*o"tation. "ecei*t. sto"a#e o' inst"uments to be calib"atedP

    as a membe" o' sta'' been a**ointed as technical mana#e" %o" e+uivalent&. )hich is in cha"#e *a"ticula"l,o' method selection and validationP

    A"e clients6 needs in te"m o' *e"'o"mance and accu"ac, clea"l, de'inedPO" a"e ,ou" ca*abilities in te"m o' "an#e. ste*s and accu"ac, clea"l, de'inedP

    Fo ,ou a**l, a *"ocedu"e to estimate the unce"taint, o' all calib"ation measu"ement cove"ed b, +ualit,s,stemP

    $an the RI$ #ive "eal *"oo's o' t"aceabilit, to SI units 'o" all "e'e"ence standa"ds and associatede+ui*mentsP

    Fo the calib"ation ce"ti'icates o' "e'e"ence standa"ds contain measu"ement "esults. includin# themeasu"ement unce"taint, and5o" a statement o' com*lianceP

    A"e ,ou usin# e+ui*ments )hich a"e not able to ensu"e t"aceabilit, to SI unitsP%*lease add comments&

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    ave ,ou established inst"uctions 'o" identi',in# such itemsP

    ave ,ou established a *"ocedu"e%s& 'o" monito"in# the validit, o' ,ou" calib"ationsP

    I' needed. a"e calib"ation data. )hich a"e obtained be'o"e and a'te" adjustment o" "e*a"ation. "e*o"tedP

    A"e ,ou able to #ive o*inion o" inte"*"etation to satis', client "e+ui"ementsP

    A"e ,ou able to #ive a com*liance o" non8com*liance o*inionP

    A"e com*liance c"ite"ia "e*o"ted in the calib"ation "e*o"tP

    ave ,ou established inst"uctions dealin# )ith amendments o' a calib"ation ce"ti'icateP

    RE$IONAL INSTRUMENT CENTRE

    Foes the RI$ have all 'acilities to *e"'o"m calib"ation )o" 'o" the e-*"essed ca*abilitiesP

    A"e envi"onmental conditions cont"olled and "eco"dedP

    A"e measu"es taen 'o" houseee*in# o' labo"ato", a"easP

    Foes the RI$ have all e+ui*ment to *e"'o"m calib"ation )o" 'o" each claimed *a"amete"P

    Re+ui"ed accu"ac, is s*eci'ied 'o" all e+ui*ment %"e'e"ence standa"ds in *a"ticula"&P

    Is eve", e+ui*ment %"e'e"ence standa"d. *a"ticula"l,& uni+uel, identi'iedP

    ave ,ou established inst"uctions dealin# )ith de'ective e+ui*ment o" so't)a"eP

    ave ,ou established a *"o#"amme 'o" the calib"ation o' "e'e"ence standa"ds and associated s,stemsP

    A"e the"e o"#ani#"am desc"ibin# inte"nal RI$ o"#aniJationP

    A"e "es*onsibilit,. autho"it, and inte""elationshi*s o' all *e"sonnel s*eci'iedP

    ave ,ou establish a *olic, 'o" t"ainin# o' *e"sonnelP

    A"e all "elevant in'o"mation and data "e*o"ted in the calib"ation ce"ti'icate #iven to the client a'te" calib"ation)o"P

    $an the RI$ #ive "eal *"oo's o' t"aceabilit, to SI units 'o" all "e'e"ence standa"ds and associatede+ui*mentsP

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    Fo ,ou ensu"e that *e"sonnel a"e +uali'ied to *e"'o"m calib"ation )o"P

    Is eve", job desc"ibed in the +ualit, s,stem '"om mana#e"ial to technical sta''P

    ave ,ou desc"ibed com*etenc, and "es*onsibilit, o' eve", technical sta''P

    ave the labo"ato", established inst"uctions on the use and o*e"ation o' all "elevant e+ui*mentP

    Is the client in'o"med b, the labo"ato", o' the method used 'o" calib"ationP

    ave ,ou established a *"ocedu"e%s& dealin# )ith unce"taint, associated )ith calib"ation "esultsP

    Fo ,ou have an, ualit, Assu"ance *"ocedu"es %ualit, Manual:&P

    A"e objectives o' RI$ clea"l, documented %'o" instance in the +ualit, *olic, statement&P

    ave ,ou o"#aniJed o" *a"tici*ated in an inte"labo"ato", com*a"isonP

    ave "esults o' inte"com*a"ison been *ublished %'o" instance on 4MO o" RI$ 4eb&P

    Foes the RI$ have contact o" meetin#s )ith othe" Membe"s o' the Re#ionP

    Is a membe" o' sta'' "es*onsible o' RI$ +ualit, assu"anceP

    A"e RI$ and maintenance se"vice clea"l, se*a"atedP

    Foes the RI$ a**l, inte"national standa"ds. such as ISO 17 0!P

    Is the labo"ato", ce"ti'ied o" acc"edited a#ainst ISO D001 o" ISO 170! standa"dP

    ave ,ou established a *"ocedu"e to schedule inte"nal auditsP

    as a membe" o' sta'' been a**ointed as technical mana#e" %o" e+uivalent&. )hich is in cha"#e *a"ticula"l,

    o' method selection and validationP

    Fo the +ualit, *"ocedu"es include the st"uctu"e o' the documentation and "es*onsibilities o' technical and+ualit, mana#e"sP

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    The *e"iod o' inte"nal audits is

    ave ,ou been audited o" evaluated )ithin the last 'ive ,ea"s b, a "eco#niJed autho"it,P

    ave ,ou e-te"nal clients %e-te"nal to o"#anisation&P

    Fo ,ou have Membe"s %NMSs& o' the Re#ion as clientP

    Fid ,ou o"#aniJe o" *a"tici*ate in a 4MO com*a"ison cam*ai#nP

    ave ,ou collabo"ated )ithin inst"ument domain )ith othe" Re#ion Membe"%s& )ithin the last 'ive ,ea"sP

    ave ,ou "eceived demands dealin# )ith inst"ument domain comin# '"om othe" Re#ion Membe"sP

    ave ,ou "eceived demands o' Re#ion Membe"s dealin# )ith inst"umental documentationP

    ave ,ou cont"ibuted to the t"ainin# o' sta'' on inst"uments in the Re#ion %)o"sho*. t"ainee:&P

    ave ,ou *a"tici*ated in o" o"#aniJed )o"sho* on met"olo#, o" inst"umentsP

    ave ,ou had contact%s& )ith othe" RI$s )ithin the last 'ive ,ea"sP

    ave ,ou "eceived an, demand conce"nin# the calib"ation o' national standa"ds o' Membe"s o' the Re#ion%NMSs&P

    ave ,ou calib"ated inst"uments %t"ans'e" standa"ds o" othe" senso"s& 'o" othe" Re#ion Membe"%s& )ithinthe last 'ive ,ea"sP

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    ave ,ou a s*ecialiJed )eb8site on ,ou" RI$ activitiesP

    Fo ,ou in'o"m "e#ula"l, Membe"s. *"esident o' the Re#ion and 4MO Sec"eta"iat. about ,ou" activities asRI$P

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    SCHEME

    Ans:ers C#mments

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES F"a't NO I don6t no)

    9ES NO I don6t no)

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    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO n5a I don6t no)

    9ES NO n5a I don6t no)

    9ES NO n5a I don6t no)

    9ES NO n5a I don6t no)

    9ES NO n5a I don6t no)

    9ES NO n5a I don6t no)

    9ES NO I don6t no)

    9ES NO n5a I don6t no)

    9ES 9es NO n5a I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"

    9ES

    Rathe"

    Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"

    9ES

    Rathe"

    Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"

    9ES

    Rathe"

    NotRathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"

    9ES

    Rathe"

    NotRathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

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    9ES NO n5a I don6t no)

    9ES NO n5a I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

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    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO n5a I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO n5a I don6t no)

    9ES NO I don6t no)

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

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    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

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    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO n5a I don6t no)

    9ES NO n5a I don6t no)

    9ES NO n5a I don6t no)

    9ES NO n5a I don6t no)

    9ES NO n5a I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"

    9ES

    Rathe"

    Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"

    9ES

    Rathe"

    Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

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    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NOI don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    9ES NO I don6t no)

    NO I don6t no)

    9ES NO I don6t no)

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"

    9ES

    Rathe"

    Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"

    9ES

    Rathe"

    Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    Rathe"9ES

    Rathe"Not

    ISO170!

    ISO D001Rathe"Not

    Rathe"9ES

    Rathe"Not

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    Requirements

    .1 Organi3ati#n

    .1 Organi3ati#n

    .1 Organi3ati#n

    .1 Organi3ati#n

    .1 Organi3ati#n

    .1 Organi3ati#n

    .1 Organi3ati#n

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    .1 Organi3ati#n

    .2 )ua"it0 S0stem

    .2 )ua"it0 S0stem

    .2 )ua"it0 S0stem

    .2 )ua"it0 S0stem

    .2 )ua"it0 S0stem

    .4. D#umentati#n C#ntr#"

    .4. D#umentati#n C#ntr#"

    .4. D#umentati#n C#ntr#"

    .4. D#umentati#n C#ntr#"

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    .4. D#umentati#n C#ntr#"

    . Re7ie: #' #ntrats

    . Re7ie: #' #ntrats

    .; Su(#ntrating #' a"i(rati#ns

    .; Su(#ntrating #' a"i(rati#ns

    .; Su(#ntrating #' a"i(rati#ns

    .5 ,ur!asing su&&"ies

    .5 ,ur!asing su&&"ies

    .5 ,ur!asing su&&"ies

    .5 ,ur!asing su&&"ies

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    .6 Ser7ie t# "ient

    .6 Ser7ie t# "ient

    .6 Ser7ie t# "ient

    .8. C#m&"aints

    .8. C#m&"aints

    .< C#ntr#" #' n#n#n'#rming a"i(rati#n :#r=

    .< C#ntr#" #' n#n#n'#rming a"i(rati#n :#r=

    .< C#ntr#" #' n#n#n'#rming a"i(rati#n :#r=

    .< C#ntr#" #' n#n#n'#rming a"i(rati#n :#r=

    .19 C#rreti7e ati#n

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    .19 C#rreti7e ati#n

    .19 C#rreti7e ati#n

    .11. ,re7enti7e ati#n

    .12. Te!nia" re#r%s

    .12. Te!nia" re#r%s

    .12. Te!nia" re#r%s

    .14. Interna" au%its

    .14. Interna" au%its

    .14. Interna" au%its

    .14. Interna" au%its

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    .1. Management re7ie:

    .1. Management re7ie:

    .1. Management re7ie:

    .1. Management re7ie:

    ;.2. ,ers#nne"

    ;.2. ,ers#nne"

    ;.2. ,ers#nne"

    ;.2. ,ers#nne"

    ;.4. A#m#%ati#n an% en7ir#nmenta" #n%iti#ns

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    ;.4. A#m#%ati#n an% en7ir#nmenta" #n%iti#ns

    ;.4. A#m#%ati#n an% en7ir#nmenta" #n%iti#ns

    ;.4. A#m#%ati#n an% en7ir#nmenta" #n%iti#ns

    ;.. Ca"i(rati#n met!#%s an% met!#% 7a"i%ati#ns

    ;.. Ca"i(rati#n met!#%s an% met!#% 7a"i%ati#ns

    ;.. Ca"i(rati#n met!#%s an% met!#% 7a"i%ati#ns

    ;.. Ca"i(rati#n met!#%s an% met!#% 7a"i%ati#ns

    ;..;. Va"i%ati#n #' met!#%s

    ;..;. Va"i%ati#n #' met!#%s

    ;..5. Estimati#n #' unertaint0 #' measurement

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    ;..6. C#ntr#" #' %ata

    ;..6. C#ntr#" #' %ata

    ;..6. C#ntr#" #' %ata

    ;.;. Equi&ment

    ;.;. Equi&ment

    ;.;. Equi&ment

    ;.;. Equi&ment

    ;.;. Equi&ment

    ;.;. Equi&ment

    ;.5. Measurement traea(i"it0

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    ;.5. Measurement traea(i"it0

    ;.5. Measurement traea(i"it0

    ;.5. Measurement traea(i"it0

    ;.5. Measurement traea(i"it0

    ;.5. Measurement traea(i"it0

    ;.5. Measurement traea(i"it0

    ;.8. Han%"ing

    ;.8. Han%"ing

    ;.

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    ;.19. Rerting t!e resu"ts

    ;.19. Rerting t!e resu"ts

    ;.19. Rerting t!e resu"ts

    ;.19. Rerting t!e resu"ts

    ;.19.

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    -(/ A RIC must maintain a set #' mete#r#"#gia" stan%ar%instruments

    -(/ A RIC must maintain a set #' mete#r#"#gia" stan%ar%instruments

    -(/ A RIC must maintain a set #' mete#r#"#gia" stan%ar%instruments

    -(/ A RIC must maintain a set #' mete#r#"#gia" stan%ar%instruments

    -(/ A RIC must maintain a set #' mete#r#"#gia" stan%ar%instruments

    -/ A RIC must !a7e qua"i'ie% manageria" an% te!nia"sta''

    -/ A RIC must !a7e qua"i'ie% manageria" an% te!nia"sta''

    -/ A RIC must !a7e qua"i'ie% manageria" an% te!nia"sta''

    -/ A RIC must !a7e qua"i'ie% manageria" an% te!nia"sta''

    -/ A RIC must !a7e qua"i'ie% manageria" an% te!nia"sta''

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    -/ A RIC must !a7e qua"i'ie% manageria" an% te!nia"sta''

    -%/ A RIC must %e7e"#& its in%i7i%ua" te!nia"&r#e%ures '#r a"i(rati#n

    -%/ A RIC must %e7e"#& its in%i7i%ua" te!nia"&r#e%ures '#r a"i(rati#n

    -%/ A RIC must %e7e"#& its in%i7i%ua" te!nia"&r#e%ures '#r a"i(rati#n

    -e/ A RIC must %e7e"#& its in%i7i%ua" qua"it0 assurane&r#e%ures

    -e/ A RIC must %e7e"#& its in%i7i%ua" qua"it0 assurane&r#e%ures

    -e/ A RIC must %e7e"#& its in%i7i%ua" qua"it0 assurane&r#e%ures

    -e/ A RIC must %e7e"#& its in%i7i%ua" qua"it0 assurane&r#e%ures

    -'/ A RIC must &artii&ate in #r #rgani3e inter@"a(#rat#r0#m&aris#ns

    -'/ A RIC must &artii&ate in #r #rgani3e inter@"a(#rat#r0#m&aris#ns

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    -i/ A re#gni3e% aut!#rit0 must assess a RIC

    -i/ A re#gni3e% aut!#rit0 must assess a RIC

    -i/ A re#gni3e% aut!#rit0 must assess a RIC

    -g/ A RIC must as a&&r#&riate uti"i3e t!e res#ures an%a&a(i"ities #' t!e Regi#n

    -!/ A RIC must a&&"0 internati#na" stan%ar%s a&&"ia("e'#r a"i(rati#n "a(#rat#ries

    -!/ A RIC must a&&"0 internati#na" stan%ar%s a&&"ia("e'#r a"i(rati#n "a(#rat#ries

    -!/ A RIC must a&&"0 internati#na" stan%ar%s a&&"ia("e'#r a"i(rati#n "a(#rat#ries

    -!/ A RIC must a&&"0 internati#na" stan%ar%s a&&"ia("e'#r a"i(rati#n "a(#rat#ries

    -/ A RIC must assist Mem(ers #' t!e Regi#n ina"i(rating t!eir nati#na" mete#r#"#gia" stan%ar%s

    -/ A RIC must assist Mem(ers #' t!e Regi#n ina"i(rating t!eir nati#na" mete#r#"#gia" stan%ar%s

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    -/ A RIC must assist Mem(ers #' t!e Regi#n ina"i(rating t!eir nati#na" mete#r#"#gia" stan%ar%s

    -=/ A RIC must &artii&ate in #r #rgani3e BMO an%+#rregi#na" instrument inter#m&aris#ns

    -"/ A#r%ing t# re"e7ant re#mmen%ati#ns #n t!e BMO)ua"it0 Management rame:#r= a RIC must #ntri(ute

    siti7e"0 t# Mem(ers

    -"/ A#r%ing t# re"e7ant re#mmen%ati#ns #n t!e BMO

    )ua"it0 Management rame:#r= a RIC must #ntri(utesiti7e"0 t# Mem(ers

    -m/ A RIC must a%7ise Mem(ers #n inquiries regar%inginstrument &er'#rmane

    -m/ A RIC must a%7ise Mem(ers #n inquiries regar%inginstrument &er'#rmane

    -n/ A RIC must ati7e"0 &artii&ate in #r assist in t!e#rgani3ati#n #' regi#na" :#r=s!#&s #n mete#r#"#gia"

    -n/ A RIC must ati7e"0 &artii&ate in #r assist in t!e#rgani3ati#n #' regi#na" :#r=s!#&s #n mete#r#"#gia"

    -#/ T!e RIC must ##&erate :it! #t!er RICs instan%ar%i3ati#n #' mete#r#"#gia"

    -&/ A RIC must regu"ar"0 in'#rm Mem(ers an% rert t#t!e &resi%ent #' t!e Regi#na" Ass#iati#n an% t# t!e

    BMO Seretariat

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    $"#(a"

    -&/ A RIC must regu"ar"0 in'#rm Mem(ers an% rert t#t!e &resi%ent #' t!e Regi#na" Ass#iati#n an% t# t!e

    BMO Seretariat

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    CALCULATION $RID

    )UESTIONS

    C!a&ter * Management Requirements

    Is the RI$6s *osition clea"l, de'ined in the *a"ent o"#anisation st"uctu"eP

    A"e RI$ "elationshi*s )ith othe" se"vices de'inedP

    A"e RI$ and maintenance se"vices clea"l, se*a"atedP

    A"e the"e o"#ani#"ams desc"ibin# inte"nal RI$ o"#aniJationP

    A"e "es*onsibilit,. autho"it, and inte""elationshi*s o' all *e"sonnel s*eci'iedP

    as a membe" o' sta'' been a**ointed as +ualit, mana#e"P

    A"e the"e *olicies and *"ocedu"es "elatin# to the *"otection o' its clients con'identialin'o"mationP

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    ave de*uties been a**ointed 'o" e, *e"sonnelP

    Fo ,ou have ualit, Assu"ance *"ocedu"es %ualit, Manual:&P

    Is the +ualit, manual a**"o*"iate to the sco*e o' the RI$ activitiesP

    The date o' the last u*date isP

    A"e objectives o' RI$ clea"l, documented %'o" instance in the +ualit, *olic, statement&P

    A"e the"e *"ocedu"es to cont"ol documentsP

    A"e u*dates and modi'ications clea"l, identi'ied in all documentsP

    A"e the latest ve"sions o' documents *"om*tl, availableP

    Foes the +ualit, manual include the st"uctu"e o' the documentation and the"es*onsibilities o' technical sta'' and +ualit, mana#e"sP

    A"e the"e inst"uctions o" *"ocedu"e dealin# )ith the "evie) and a**"oval o' documentsP

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    A"e all documents. included e-te"nal sou"ces. cont"olledP

    A"e the *"ocedu"es 'o" the "evie) o' "e+uests and cont"acts establishedP

    A"e "evie)s and discussions )ith clients maintainedP

    A"e ,ou subcont"actin# some o' ,ou" calib"ation )o"sP

    A"e selectin# c"ite"ia clea"l, de'inedP

    Is the client advised o' the subcont"actP

    Is a *olic, 'o" *u"chasin# su**lies e-*"essedP

    A"e the *u"chasin# *"ocedu"es )"itten and validatedP

    Is the evaluation o' c"itical mate"ial su**lie"s *e"'o"medP

    A"e the con'o"mit, c"ite"ia used 'o" mate"ials acce*tance clea"l, de'ined. es*eciall, 'o"mate"ials used in calib"ation )o"sP

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    Fo ,ou have a *"ocedu"e o" dis*ositions conce"nin# "elationshi* )ith ,ou" clientsP

    A"e clients allo)ed to be *"esent du"in# ,ou" calib"ation )o"P

    Is the con'identialit, o' clients ensu"ed du"in# all the *"ocessP

    Fo ,ou have a *olic, 'o" the "esolution o' clients6 com*laintsP

    Fo ,ou have *"ocedu"e%s& 'o" the "esolution o' clients6 com*laintsP

    Fo ,ou have a *olic, 'o" the "esolution o' noncon'o"min# )o"P

    Fo ,ou have a *"ocedu"e dealin# )ith noncon'o"min# calib"ation )o"P

    A"e dis*ositions taen in case o' noncon'o"min# calib"ation "e*o"tP

    In case o' noncon'o"min# )o". is the "es*onsibilit, 'o" autho"iJin# the "esum*tion o')o" de'inedP

    ave ,ou established a *olic, 'o" im*lementin# co""ective actions )hen noncon'o"min#)o" has been identi'iedP

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    A"e co""ective actions monito"ed to ensu"e e''ectivenessP

    ave ,ou established *"ocedu"e%s& 'o" *"eventive actionsP

    ave ,ou established *"ocedu"e%s& 'o" the cont"ol o' +ualit, and technical "eco"dsP

    Is the "etention time o' +ualit, and technical "eco"ds clea"l, establishedP

    A"e all "eco"ds e*t secu"el,P

    A"e inte"nal audits o' RI$ conducted *e"iodicall,P

    ave ,ou established a *"ocedu"e to schedule inte"nal auditsP

    The *e"iod o' inte"nal audits is

    All elements o' the RI$ +ualit, s,stem a"e cove"ed b, auditsP

    ave ,ou established a *"ocedu"e%s& 'o" im*lementin# co""ective action )hennoncon'o"min# )o" has been identi'iedP

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    ave ,ou established a schedule 'o" +ualit, s,stem "evie)P

    ave ,ou establish a *"ocedu"e to o"#aniJe +ualit, s,stem "evie)P

    The *e"iodicit, o' such "evie) isP

    A"e the decided actions "eco"ded and "evie)ed "e#ula"l,P

    C!a&ter ;* Te!nia" requirements

    ave ,ou established a *olic, 'o" t"ainin# o' *e"sonnelP

    Fo ,ou ensu"e that *e"sonnel a"e +uali'ied to *e"'o"m calib"ation )o"P

    Is eve", job desc"ibed in the +ualit, s,stem '"om mana#e"ial to technical sta''P

    ave ,ou desc"ibed com*etenc, and "es*onsibilit, o' eve", technical sta''P

    Foes the RI$ have all 'acilities to *e"'o"m calib"ation )o" 'o" the e-*"essedca*abilitiesP

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    A"e envi"onmental conditions cont"olled and "eco"dedP

    A"e measu"es taen 'o" houseee*in# o' labo"ato", a"easP

    Fo ,ou have manuals 'o" the use o' all e+ui*ments used in calib"ation )o"P

    Is the client in'o"med b, the labo"ato", o' the method used 'o" calib"ationP

    as the labo"ato", validated its calib"ation methodsP

    Fo ,ou have s*ecial dis*ositions dealin# )ith nei#hbo"in# a"eas %'o" instancesto"a#e& P

    as the labo"ato", established inst"uctions on the use and o*e"ation o' all "elevante+ui*mentP

    as a membe" o' sta'' been a**ointed as technical mana#e" %o" e+uivalent&. )hich is incha"#e *a"ticula"l, o' method selection and validationP

    A"e clients6 needs in te"m o' *e"'o"mance and accu"ac, clea"l, de'inedPO" a"e ,ou" ca*abilities in te"m o' "an#e. ste*s and accu"ac, clea"l, de'inedP

    Fo ,ou a**l, a *"ocedu"e to estimate the unce"taint, o' all calib"ation measu"ementcove"ed b, +ualit, s,stemP

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    A"e calculations and data t"ans'e"s s,stematicall, unde" cont"ol o" checedP

    ave ,ou develo*ed and validated s*ecial so't)a"e 'o" calib"ation )o"P

    ave ,ou established a *"ocedu"e%s& 'o" data *"otectionP

    Is the "e+ui"ed accu"ac, s*eci'ied 'o" all e+ui*ment %"e'e"ence standa"ds in *a"ticula"&P

    Is eve", e+ui*ment %"e'e"ence standa"d. *a"ticula"l,& uni+uel, identi'iedP

    ave ,ou established "eco"ds 'o" all e+ui*mentsP

    ave ,ou established inst"uctions dealin# )ith de'ective e+ui*ment o" so't)a"eP

    Fo ,ou have s*ecial *"ocedu"e%s& 'o" e+ui*ment #oin# out o' ,ou" di"ect cont"olP

    Foes the RI$ have all e+ui*ment to *e"'o"m calib"ation )o" 'o" each claimed*a"amete"P

    ave ,ou established a *"o#amme 'o" the calib"ation o' "e'e"ence standa"ds andassociated s,stemsP

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    ave ,ou established inst"uctions 'o" identi',in# such itemsP

    ave ,ou established a *"ocedu"e%s& 'o" monito"in# the validit, o' ,ou" calib"ationsP

    ave ,ou established a *"ocedu"e%s& 'o" the calib"ation o' "e'e"ence standa"ds andassociated s,stemsP

    $an the RI$ #ive "eal *"oo's o' t"aceabilit, to SI units 'o" all "e'e"ence standa"ds andassociated e+ui*mentsP

    Fo the calib"ation ce"ti'icates o' "e'e"ence standa"ds contain measu"ement "esults.includin# the measu"ement unce"taint, and5o" a statement o' com*lianceP

    ave ,ou *e"'o"med "e#ula" checs to maintain con'idence in the calib"ation status o'"e'e"enceP

    ave ,ou established a *"ocedu"e%s& 'o" handlin#. t"ans*o"t. sto"a#e and use o' ,ou""e'e"ence standa"dsP

    A"e ,ou usin# e+ui*ments )hich a"e not able to ensu"e t"aceabilit, to SI unitsP%*lease add comments&

    ave ,ou established a *"ocedu"e%s& 'o" the t"ans*o"tation. "ecei*t. sto"a#e o'inst"uments to be calib"atedP

    A"e all "elevant in'o"mation and data "e*o"ted in the calib"ation ce"ti'icate #iven to theclient a'te" calib"ation )o"P

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    A"e ,ou able to #ive o*inion o" inte"*"etation to satis', client "e+ui"ementsP

    A"e ,ou able to #ive a com*liance o" non8com*liance o*inionP

    A"e com*liance c"ite"ia "e*o"ted in the calib"ation "e*o"tP

    ave ,ou established inst"uctions dealin# )ith amendments o' a calib"ation ce"ti'icateP

    RE$IONAL INSTRUMENT CENTRE

    A"e envi"onmental conditions cont"olled and "eco"dedP

    A"e measu"es taen 'o" houseee*in# o' labo"ato", a"easP

    I' needed. a"e calib"ation data. )hich a"e obtained be'o"e and a'te" adjustment o""e*a"ation. "e*o"tedP

    Foes the RI$ have all 'acilities to *e"'o"m calib"ation )o" 'o" the e-*"essedca*abilitiesP

    Foes the RI$ have all e+ui*ment to *e"'o"m calib"ation )o" 'o" each claimed*a"amete"P

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    Re+ui"ed accu"ac, is s*eci'ied 'o" all e+ui*ment %"e'e"ence standa"ds in *a"ticula"&P

    Is eve", e+ui*ment %"e'e"ence standa"d. *a"ticula"l,& uni+uel, identi'iedP

    ave ,ou established inst"uctions dealin# )ith de'ective e+ui*ment o" so't)a"eP

    A"e the"e o"#ani#"am desc"ibin# inte"nal RI$ o"#aniJationP

    A"e "es*onsibilit,. autho"it, and inte""elationshi*s o' all *e"sonnel s*eci'iedP

    ave ,ou establish a *olic, 'o" t"ainin# o' *e"sonnelP

    Fo ,ou ensu"e that *e"sonnel a"e +uali'ied to *e"'o"m calib"ation )o"P

    Is eve", job desc"ibed in the +ualit, s,stem '"om mana#e"ial to technical sta''P

    ave ,ou established a *"o#"amme 'o" the calib"ation o' "e'e"ence standa"ds andassociated s,stemsP

    $an the RI$ #ive "eal *"oo's o' t"aceabilit, to SI units 'o" all "e'e"ence standa"ds andassociated e+ui*mentsP

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    ave ,ou desc"ibed com*etenc, and "es*onsibilit, o' eve", technical sta''P

    Is the client in'o"med b, the labo"ato", o' the method used 'o" calib"ationP

    Fo ,ou have an, ualit, Assu"ance *"ocedu"es %ualit, Manual:&P

    A"e objectives o' RI$ clea"l, documented %'o" instance in the +ualit, *olic, statement&P

    ave ,ou o"#aniJed o" *a"tici*ated in an inte"labo"ato", com*a"isonP

    ave "esults o' inte"com*a"ison been *ublished %'o" instance on 4MO o" RI$ 4eb&P

    ave the labo"ato", established inst"uctions on the use and o*e"ation o' all "elevante+ui*mentP

    ave ,ou established a *"ocedu"e%s& dealin# )ith unce"taint, associated )ithcalib"ation "esultsP

    as a membe" o' sta'' been a**ointed as technical mana#e" %o" e+uivalent&. )hich is incha"#e *a"ticula"l, o' method selection and validationP

    Fo the +ualit, *"ocedu"es include the st"uctu"e o' the documentation and"es*onsibilities o' technical and +ualit, mana#e"sP

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    Fid ,ou o"#aniJe o" *a"tici*ate in a 4MO com*a"ison cam*ai#nP

    ave ,ou *a"tici*ated in o" o"#aniJed )o"sho* on met"olo#, o" inst"umentsP

    ave ,ou had contact%s& )ith othe" RI$s )ithin the last 'ive ,ea"sP

    ave ,ou "eceived an, demand conce"nin# the calib"ation o' national standa"ds o'Membe"s o' the Re#ion %NMSs&P

    ave ,ou calib"ated inst"uments %t"ans'e" standa"ds o" othe" senso"s& 'o" othe" Re#ionMembe"%s& )ithin the last 'ive ,ea"sP

    ave ,ou collabo"ated )ithin inst"ument domain )ith othe" Re#ion Membe"%s& )ithinthe last 'ive ,ea"sP

    ave ,ou "eceived demands dealin# )ith inst"ument domain comin# '"om othe" Re#ionMembe"sP

    ave ,ou "eceived demands o' Re#ion Membe"s dealin# )ith inst"umentaldocumentationP

    ave ,ou cont"ibuted to the t"ainin# o' sta'' on inst"uments in the Re#ion %)o"sho*.t"ainee:&P

    Fo ,ou in'o"m "e#ula"l, Membe"s. *"esident o' the Re#ion and 4MO Sec"eta"iat. about,ou" activities as RI$P

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    ave ,ou a s*ecialiJed )eb8site on ,ou" RI$ activitiesP

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    :eig!te% ans:er :eig!t Mar= -/ &er "ine

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    C!a&ter * Management Requirements

    9

    C!a&ter S!eet

    3(1 O"#aniJation

    9 9 9 9

    S0nt!esis

    Mana#ement Focumentation $ustome"s Su**lie"s

    9 9 9 9

    3( ualit,S,stem

    3(B( Focumentation$ont"ol

    3(3 Revie) o'cont"acts

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    9 C!a&itre ;* Te!nia" requirements

    C!a&ter S!eet

    !(( Ge"sonnel !(!( E+ui*ment

    9 9 9 9

    S0nt!esis

    Man Go)e" Mothe" Natu"e Method

    !(B(Accomodation

    andenvi"onmental

    conditions

    !(3( $alib"ationmethods and

    method validations

    Machine%E+ui*ment&

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    9 9 9 9

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    9

    Ta("eau &ar s#us@!a&itre

    9 9 9 9

    Ta("eau &ar t!me

    Man Go)e" Method Mind Go)e"

    %a& A RI$ musthave the

    necessa",'acilities andlabo"ato",e ui ment

    %b& A RI$ mustmaintain a set o'meteo"olo#ical

    standa"dinst"uments

    %c& A RI$ musthave +uali'ied

    mana#e"ial andtechnical sta''

    %d& A RI$ mustdevelo* its

    individual technical*"ocedu"es 'o"

    calib"ation

    Machine%E+ui*ment&

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    9 9 9 9

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    9

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    3(?( $om*laints

    9 9 9 9 9

    Im*"ovment

    9

    3(!Subcont"actin#o' calib"ations

    3(> Gu"chasin#su**lies

    3(7 Se"vice toclient

    3(D $ont"ol o'noncon'o"min#calib"ation )o"

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    9 9

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    9 9 9 9 9

    %e& A RI$ mustdevelo* its

    individual +ualit,assu"ance*"ocedu"es

    %'& A RI$ must*a"tici*ate in. o"o"#aniJe inte"8

    labo"ato",com*a"isons

    %#& A RI$ must.as a**"o*"iate.

    utiliJe the"esou"ces andca*abilities o'

    the Re ion

    a**l,

    inte"nationalstanda"ds

    a**licable 'o"calib"ation

    %i& A "eco#niJedautho"it, mustassess a RI$

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    9 9 9 9 9

    3(10 $o""ectiveaction

    3(11( G"eventiveaction

    3(1( Technical"eco"ds

    3(1B( Inte"nalaudits

    3(13(Mana#ement

    "evie)

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    9 9 9 9 9

    assist Membe"so' the Re#ion incalib"atin# thei"

    nationalmeteo"olo#ical

    %& A RI$ must*a"tici*ate in o"o"#aniJe. 4MOand5o" "e#ional

    inst"umentinte"com a"isons

    s on the 4MOualit,

    Mana#ement2"ame)o" a

    RI$ must

    %m& A RI$ mustadvise Membe"s

    on in+ui"ies"e#a"din#inst"umente"'o"mance

    activel,

    *a"tici*ate in. o"assist in the

    o"#aniJation o'"e#ional

    )o"sho s on

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    9 9

    %o& The RI$must coo*e"ate)ith othe" RI$s

    instanda"diJation

    o' meteo"olo ical

    Membe"s and"e*o"t to the

    *"esident o' theRe#ional

    Association and

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    C#mments *

    C!a&terRIC

    ;

    RICMachine %E+ui*ment&

    Man Go)e"

    Method

    Mind Go)e"

    RIC*Date*

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    SYNTHESIS

    T#&i S#re -/RIC

    0=

    Management requirements 0=

    Te!nia" requirements 0=

    $"#(a" S#re 0=

    0=

    0=

    0=

    %c& A RI$ must have +uali'ied mana#e"ial and technical sta'' 0=

    0=

    0=

    %e& A RI$ must develo* its individual +ualit, assu"ance *"ocedu"es 0=

    0=

    %i& A "eco#niJed autho"it, must assess a RI$ 0=

    0=

    %a& A RI$ must have the necessa", 'acilities and labo"ato",e+ui*ment

    %b& A RI$ must maintain a set o' meteo"olo#ical standa"dinst"uments

    %#& A RI$ must. as a**"o*"iate. utiliJe the "esou"ces and ca*abilitieso' the Re#ion

    %d& A RI$ must develo* its individual technical *"ocedu"es 'o"calib"ation

    %h& A RI$ must a**l, inte"national standa"ds a**licable 'o"calib"ation labo"ato"ies

    %'& A RI$ must *a"tici*ate in. o" o"#aniJe inte"8labo"ato",com*a"isons

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    0=

    0=

    0=

    0=

    0=

    0=

    0=

    %j& A RI$ must assist Membe"s o' the Re#ion in calib"atin# thei"national meteo"olo#ical standa"ds

    %& A RI$ must *a"tici*ate in o" o"#aniJe. 4MO and5o" "e#ionalinst"ument inte"com*a"isons

    %l& Acco"din# to "elevant "ecommendations on the 4MO ualit,Mana#ement 2"ame)o" a RI$ must cont"ibute *ositivel, toMembe"s

    %m& A RI$ must advise Membe"s on in+ui"ies "e#a"din# inst"ument*e"'o"mance

    %n& A RI$ must activel, *a"tici*ate in. o" assist in the o"#aniJationo' "e#ional )o"sho*s on meteo"olo#ical

    %o& The RI$ must coo*e"ate )ith othe" RI$s in standa"diJation o'meteo"olo#ical

    %*& A RI$ must "e#ula"l, in'o"m Membe"s and "e*o"t to the *"esidento' the Re#ional Association and to the 4MO Sec"eta"iat

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    @lobal 3 ! > 7 ?

    RE2 0 0 0 0 0

    RE2 0 0 0 RE2 0

    RE2 0 0 8 0 0

    RE2 8 0 8 0 0

    RE2 8 8 8 0 8

    Caption:

    0 < N 0= Need im*"ovments

    >0= < N < ?0= Satis'acto",

    ?0= < N < 100= @ood

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    RIC

    Management requirementsTe!nia" requirements

    0=

    !=!0=

    7!=

    100=

    0=

    0=0=

    $"#(a" Resu"ts

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    Management

    D#umentati#n

    Cust#mersSu&&"iers

    Im&r#7ment

    0=

    !=

    !0=

    7!=

    100=

    99

    999

    C!a&ter Resu"ts

    ,"ease t# 7a"i%ate t!e gra&! "i= t!e(utt#n

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    Man ,#:er

    M#t!er Nature

    Met!#%

    Ma!ine -Equi&ment/

    Measurement -Traea(i"it0/

    Materia" -In&ut+Out&ut/

    0=!=!0=7!=100=

    99999

    9

    C!a&ter ; Resu"ts

    ,"ease t# 7a"i%ate t!e gra&! "i= t!e(utt#n

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    Re#ional Inst"ument $ent"e

    Re#ion

    Name

    Add"ess

    $ount",

    Ghone(52a-

    4eb

    $ontact

    Re#ional Inst"uments $ente" )ith

    2ull ca*acities

    /asic $a*acities Fomains

    ITEMS ELOB MUST E IM,ROVED

    T#&i

    3(1 O"#aniJation

    3(1 O"#aniJation

    3(1 O"#aniJation

    3(1 O"#aniJation

    3( ualit, S,stem

    3( ualit, S,stem

    3( ualit, S,stem

    3(B( Focumentation $ont"ol

    3(B( Focumentation $ont"ol

    3(B( Focumentation $ont"ol

    3(3 Revie) o' cont"acts

    3(> Gu"chasin# su**lies

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    !(( Ge"sonnel

    !(( Ge"sonnel

    !(B( Accomodation and envi"onmental conditions

    !(B( Accomodation and envi"onmental conditions

    !(B( Accomodation and envi"onmental conditions

    !(3( $alib"ation methods and method validations

    !(3( $alib"ation methods and method validations

    !(3( $alib"ation methods and method validations

    !(3(7( $ont"ol o' data

    !(3(7( $ont"ol o' data

    !(!( E+ui*ment

    !(!( E+ui*ment

    !(!( E+ui*ment!(!( E+ui*ment

    !(!( E+ui*ment

    !(!( E+ui*ment

    !(>( Measu"ement t"aceabilit,

    !(>( Measu"ement t"aceabilit,

    !(>( Measu"ement t"aceabilit,

    !(>( Measu"ement t"aceabilit,

    !(?( andlin#

    !(?( andlin#

    !(D( Assu"in# the +ualit,

    !(10( Re*o"tin# the "esults

    !(10( Re*o"tin# the "esults

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    %a& A RI$ must have the necessa", 'acilities and labo"ato", e+ui*m

    %a& A RI$ must have the necessa", 'acilities and labo"ato", e+ui*m

    %b& A RI$ must maintain a set o' meteo"olo#ical standa"d inst"ume

    %b& A RI$ must maintain a set o' meteo"olo#ical standa"d inst"ume

    %b& A RI$ must maintain a set o' meteo"olo#ical standa"d inst"ume

    %b& A RI$ must maintain a set o' meteo"olo#ical standa"d inst"ume

    %b& A RI$ must maintain a set o' meteo"olo#ical standa"d inst"ume

    %b& A RI$ must maintain a set o' meteo"olo#ical standa"d inst"ume

    %c& A RI$ must have +uali'ied mana#e"ial and technical sta''

    %c& A RI$ must have +uali'ied mana#e"ial and technical sta''

    %c& A RI$ must have +uali'ied mana#e"ial and technical sta''%c& A RI$ must have +uali'ied mana#e"ial and technical sta''

    %c& A RI$ must have +uali'ied mana#e"ial and technical sta''

    %d& A RI$ must develo* its individual technical *"ocedu"es 'o" calib

    %d& A RI$ must develo* its individual technical *"ocedu"es 'o" calib

    %d& A RI$ must develo* its individual technical *"ocedu"es 'o" calib

    %e& A RI$ must develo* its individual +ualit, assu"ance *"ocedu"es

    %e& A RI$ must develo* its individual +ualit, assu"ance *"ocedu"es

    %e& A RI$ must develo* its individual +ualit, assu"ance *"ocedu"es

    %'& A RI$ must *a"tici*ate in. o" o"#aniJe inte"8labo"ato", com*a"is

    %h& A RI$ must a**l, inte"national standa"ds a**licable 'o" calib"at

    %h& A RI$ must a**l, inte"national standa"ds a**licable 'o" calib"at

    %h& A RI$ must a**l, inte"national standa"ds a**licable 'o" calib"at

    %i& A "eco#niJed autho"it, must assess a RI$

    %j& A RI$ must assist Membe"s o' the Re#ion in calib"atin# thei" na

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    %j& A RI$ must assist Membe"s o' the Re#ion in calib"atin# thei" na

    %l& Acco"din# to "elevant "ecommendations on the 4MO ualit, M

    %l& Acco"din# to "elevant "ecommendations on the 4MO ualit, M

    %m& A RI$ must advise Membe"s on in+ui"ies "e#a"din# inst"ument

    %n& A RI$ must activel, *a"tici*ate in. o" assist in the o"#aniJati

    %o& The RI$ must coo*e"ate )ith othe" RI$s in standa"diJation o'

    %*& A RI$ must "e#ula"l, in'o"m Membe"s and "e*o"t to the *"eside

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    RE$IONAL INSTRUMENT CENTRE EVALUATION SCHEME

    )uesti#n

    C!a&ter * Management Requirements

    A"e RI$ "elationshi*s )ith othe" se"vices de'inedP

    A"e the"e *olicies and *"ocedu"es "elatin# to the *"otection o' its clients con'idential in'o"mationP

    A"e "es*onsibilit,. autho"it, and inte""elationshi*s o' all *e"sonnel s*eci'iedP

    as a membe" o' sta'' been a**ointed as +ualit, mana#e"P

    Fo ,ou have ualit, Assu"ance *"ocedu"es %ualit, Manual:&P

    Is the +ualit, manual a**"o*"iate to the sco*e o' the RI$ activitiesP

    A"e objectives o' RI$ clea"l, documented %'o" instance in the +ualit, *olic, statement&P

    A"e the"e *"ocedu"es to cont"ol documentsP

    A"e the"e inst"uctions o" *"ocedu"e dealin# )ith the "evie) and a**"oval o' documentsP

    A"e the latest ve"sions o' documents *"om*tl, availableP

    A"e the *"ocedu"es 'o" the "evie) o' "e+uests and cont"acts establishedP

    Is a *olic, 'o" *u"chasin# su**lies e-*"essedP

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    A"e the *u"chasin# *"ocedu"es )"itten and validatedP

    A"e the evaluation o' c"itical mate"ial su**lie"s *e"'o"medP

    Fo ,ou have a *"ocedu"e o" dis*ositions conce"nin# "elationshi* )ith ,ou" clientsP

    Is the con'identialit, o' clients ensu"ed du"in# all the *"ocessP

    Fo ,ou have a *olic, 'o" the "esolution o' clients6 com*laintsP

    Fo ,ou have *"ocedu"e%s& 'o" the "esolution o' clients6 com*laintsP

    Fo ,ou have a *olic, 'o" the "esolution o' noncon'o"min# )o"P

    Fo ,ou have a *"ocedu"e dealin# )ith noncon'o"min# calib"ation )o"P

    In case o' noncon'o"min# )o". is the "es*onsibilit, 'o" autho"iJin# the "esum*tion o' )o" de'inedP

    A"e dis*ositions taen in case o' noncon'o"min# calib"ation "e*o"tP

    ave ,ou established a *olic, 'o" im*lementin# co""ective actions )hen noncon'o"min# )o" has been identi'iedP

    ave ,ou established a *"ocedu"e%s& 'o" im*lementin# co""ective action )hen noncon'o"min# )o" has been identi'iedP

    A"e co""ective actions monito"ed to ensu"e e''ectivenessP

    ave ,ou established *"ocedu"e%s& 'o" *"eventive actionsP

    ave ,ou established *"ocedu"e%s& 'o" the cont"ol o' +ualit, and technical "eco"dsP

    Is the "etention time o' +ualit, and technical "eco"ds clea"l, establishedP

    ave ,ou established a schedule 'o" +ualit, s,stem "evie)P

    ave ,ou establish a *"ocedu"e to o"#aniJe +ualit, s,stem "evie)P

    C!a&itre ;* Te!nia" requirementsave ,ou established a *olic, 'o" t"ainin# o' *e"sonnelP

    Fo ,ou ensu"e that *e"sonnel is +uali'ied to *e"'o"m calib"ation )o"P

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    Is eve", job desc"ibed in the +ualit, s,stem '"om mana#e"ial to technical sta''P

    ave ,ou desc"ibed com*etenc, and "es*onsibilit, o' eve", technical sta''P

    Foes the RI$ have all 'acilities to *e"'o"m calib"ation )o" 'o" the e-*"essed ca*abilitiesP

    A"e envi"onmental conditions cont"olled and "eco"dedP

    Fo ,ou have s*ecial dis*ositions dealin# )ith nei#hbou"in# a"eas %'o" instance sto"a#e& P

    as the labo"ato", established inst"uctions on the use and o*e"ation o' all "elevant e+ui*mentP

    Is the client in'o"med b, the labo"ato", o' the method used 'o" calib"ationP

    as a membe" o' sta'' been a**ointed as technical mana#e" %o" e+uivalent&. )hich is in cha"#e *a"ticula"l, o' method sel

    ave ,ou develo*ed and validated s*ecial so't)a"e 'o" calib"ation )o"P

    ave ,ou established a *"ocedu"e%s& 'o" data *"otectionP

    Foes the RI$ have all e+ui*ment to *e"'o"m calib"ation )o" 'o" each claimed *a"amete"P

    Is the "e+ui"ed accu"ac, s*eci'ied 'o" all e+ui*ment %"e'e"ence standa"ds in *a"ticula"&P

    Is eve", e+ui*ment %"e'e"ence standa"d. *a"ticula"l,& uni+uel, identi'iedPave ,ou established "eco"ds 'o" each e+ui*mentP

    ave ,ou established inst"uctions dealin# )ith de'ective e+ui*ment o" so't)a"eP

    Fo ,ou have s*ecial *"ocedu"e%s& 'o" e+ui*ment #oin# out o' ,ou" di"ect cont"olP

    ave ,ou established a *"o#amme 'o" the calib"ation o' "e'e"ence standa"ds and associated s,stemsP

    ave ,ou established a *"ocedu"e%s& 'o" the calib"ation o' "e'e"ence standa"ds and associated s,stemsP

    $an the RI$ #ive "eal *"oo's o' t"aceabilit, to SI units 'o" all "e'e"ence standa"ds and associated e+ui*mentsP

    ave ,ou *e"'o"med "e#ula" checs to maintain con'idence in the calib"ation status o' "e'e"enceP

    ave ,ou established a *"ocedu"e%s& 'o" the t"ans*o"tation. "ecei*t. sto"a#e o' inst"uments to be calib"atedP

    ave ,ou established inst"uctions 'o" identi',in# such itemsP

    ave ,ou established a *"ocedu"e%s& 'o" monito"in# the validit, o' ,ou" calib"ationsP

    A"e all "elevant in'o"mation and data "e*o"ted in the calib"ation ce"ti'icate #iven to the client a'te" calib"ation )o"P

    I' needed. a"e calib"ation data. )hich a"e obtained be'o"e and a'te" adjustment o" "e*a"ation. "e*o"tedP

    RE$IONAL INSTRUMENT CENTRE

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    Foes the RI$ have all 'acilities to *e"'o"m calib"ation )o" 'o" the e-*"essed ca*abilitiesP

    A"e envi"onmental conditions cont"olled and "eco"dedP

    Foes the RI$ have all e+ui*ment to *e"'o"m calib"ation )o" 'o" each claimed *a"amete"P

    Re+ui"ed accu"ac, is s*eci'ied 'o" all e+ui*ment %"e'e"ence standa"ds in *a"ticula"&P

    Is eve", e+ui*ment %"e'e"ence standa"d. *a"ticula"l,& uni+uel, identi'iedP

    ave ,ou established inst"uctions dealin# )ith de'ective e+ui*ment o" so't)a"eP

    ave ,ou established a *"o#"amme 'o" the calib"ation o' "e'e"ence standa"ds and associated s,stemsP

    $an the RI$ #ive "eal *"oo's o' t"aceabilit, to SI units 'o" all "e'e"ence standa"ds and associated e+ui*mentsP

    A"e "es*onsibilit,. autho"it, and inte""elationshi*s o' all *e"sonnel s*eci'iedP

    ave ,ou establish a *olic, 'o" t"ainin# o' *e"sonnelP

    Fo ,ou ensu"e that *e"sonnel is +uali'ied to *e"'o"m calib"ation )o"PIs eve", job desc"ibed in the +ualit, s,stem '"om mana#e"ial to technical sta''P

    ave ,ou desc"ibed com*etenc, and "es*onsibilit, o' eve", technical sta''P

    ave the labo"ato", established inst"uctions on the use and o*e"ation o' all "elevant e+ui*mentP

    Is the client in'o"med b, the labo"ato", o' the method used 'o" calib"ationP

    ave ,ou established a *"ocedu"e%s& dealin# )ith unce"taint, associated )ith calib"ation "esultsP

    as a membe" o' sta'' been a**ointed as technical mana#e" %o" e+uivalent&. )hich is in cha"#e *a"ticula"l, o' method sel

    Fo ,ou have an, ualit, Assu"ance *"ocedu"es %ualit, Manual:&P

    A"e objectives o' RI$ clea"l, documented %'o" instance in the +ualit, *olic, statement&P

    ave ,ou o"#aniJed o" *a"tici*ated in an inte"labo"ato", com*a"isonP

    Is a membe" o' sta'' "es*onsible o' RI$ +ualit, assu"anceP

    Foes the RI$ a**l, inte"national standa"ds. such as ISO 17 0!P

    A"e the labo"ato", ce"ti'ied o" acc"edited a#ainst ISO D001 o" ISO 170! standa"dP

    ave ,ou been audited o" evaluated )ithin the last 'ive ,ea"s b, a "eco#nised autho"it,P

    Fo ,ou have Membe"s %NMSs& o' the Re#ion as clientP

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    ave ,ou "eceived an, demand conce"nin# the calib"ation o' national standa"ds o' Membe"s o' the Re#ion %NMSs&P

    ave ,ou calib"ated inst"uments %t"ans'e" standa"ds o" othe" senso"s& 'o" othe" Re#ion Membe"%s& )ithin the last 'ive ,ea

    ave ,ou collabo"ated )ithin inst"ument domain )ith othe" Re#ion Membe"%s& )ithin the last 'ive ,ea"sP

    ave ,ou "eceived demands dealin# )ith inst"ument domain comin# '"om othe" Re#ion Membe"sP

    ave ,ou *a"tici*ated in o" o"#anised )o"sho* on met"olo#, o" inst"umentsP

    ave ,ou had contact%s& )ith othe" RI$s )ithin the last 'ive ,ea"sP

    Fo ,ou in'o"m "e#ula"l, Membe"s. *"esident o' the Re#ion and 4MO Sec"eta"iat. about ,ou" activities as RI$P

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    Y#ur ans:er He"&

    9es

    9es

    9es

    9es 3(1(! The labo"ato", shall a**oint a membe" o' sta'' as +ualit, mana#e": )ho shall have

    9es 3(( The labo"ato",6s +ualit, s,stem *olicies and objectives shall be de'ined in a +ualit, m

    9es 3((1 The labo"ato, shall establish. im*lement and maintain a +ualit, s,stem a**"o*"iate t

    9es 3(( : The ave"all objectives shall be documented in a +ualit, *olic, statement(((

    9es 3(B(1 The labo"ato", shall establish and maintain *"ocedu"es to cont"ol all documents(((

    9es

    9es

    9es

    n5a

    3(1(! The labo"ato", shall :e& de'ine the o"#aniJation and mana#ement st"uctu"e o' thelabo"ato",. its *lace in an, *a"ent o"#aniJation and the

    "elationshi*s(((3(1(! The labo"ato", shall have *olicies and *"ocedu"es toensu"e the *"otection o' its clients con'idental in'o"mation(((

    3(1(! The labo"ato", shall s*eci', the "es*onsabilit,.autho"it, and inte""elationshi*s o' all *e"sonnel(((

    3(B( All documents : shall be "evie)ed and a**"oved :Fo not used old o" not a**"ouved documents(Revie)ed does not mean "evised(

    3(B(( The *"ocedu"e%s& ado*ted shall ensu"e that:An elect"onic )a, is *ossible((

    3(3(1 The labo"ato", shall establish *"ocedu"es 'o" the "evie)o' cont"acts(((This *a"t conce"ns all clients included inte"nal. othe" membe"seven )hen the se"vice is '"ee o' cha"#e(

    3(>(1 The labo"ato", shall have a *olic, and *"ocedu"e%s& 'o"*u"chasin# su**lies(((Gu"chasin# can be subcont"act to a s*eci'ic de*a"tment(

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    n5a

    n5a

    9es 3(7 The labo"ato", shall a''o"ds clients o" thei" "e*"esentatives coo*e"ation to cla"i', the cli

    Rathe" 9es

    Rathe" 9es 3(? The labo"ato", shall have a *olic, and *"ocedu"es 'o" the "esolution o' com*laints(((

    Rathe" 9es

    9es

    Rathe" 9es

    9es

    9es !(10(D Mate"ial amendments to calib"ation ce"ti'icate a'te" issue shall be made onl, in the

    9es

    9es 3(10(1 The labo"ato", shall (((desi#nate a**"o*"iate autho"ities 'o" im*lementin# co""ective

    Rathe" Not 3(10(3 The labo"ato", shall monito" the "esults to ensu"e that co""ective actions taen have

    Rathe" 9es

    9es 3(1(1 The labo"ato", shall establish and maintain *"ocedu"es 'o" identi'ication:o' +ualit,

    9es 3(1(1( :Retentions times o' "eco"ds shall be establish(

    9es 3(13(1 :The labo"ato",6s e-ecutive mana#ement shall *e"iodicall, conduct a "evie) o' the

    9es 3(13(1 In acco"dance )ith a *"edete"mined schedule and *"ocedu"e. the labo"ato",6s e-ec

    Rathe" 9es 3(13( 2indin#s '"om mana#ement "evie)s and the actions that a"asie '"om them shall be

    9es !( The labo"ato", mana#ement shall ensu"e the com*etence o' all )ho o*e"ate:and si#

    3(>(1 The labo"ato", shall have a *olic, and *"ocedu"e%s& 'o"*u"chasin# su**lies(((

    3(>(3 The labo"ato", shall evaluate su**lie"s o' c"iticalconsumables(((/ut ,ou can also evaluate the othe"s su**lie"s(((

    3(7 :that the labo"ato", ensu"es con'identialit, to othe"clients(

    3(? The labo"ato", shall have a *olic, and *"ocedu"es 'o" the"esolution o' com*laints(((Inte"nal o" e-te"nal( Fela,. noncon'o"min# )o":Golic, de'ines actions(G"ocedu"e de'ines ho) to act(

    3(D(1 The labo"ato", shall have a *olic, and *"ocedu"es that

    shall be im*lemented )hen an, as*ect o' the calib"ation )o"do not con'o"m(((4o" )e"e done as it shall bePGolic, de'ines actions(G"ocedu"e de'ines ho) to act(

    3(D(1 The labo"ato", shall have a *olic, and *"ocedu"es thatshall be im*lemented )hen an, as*ect o' the calib"ation )o"do not con'o"m(((4o" )e"e done as it shall bePGolic, de'ines actions(G"ocedu"e de'ines ho) to act(

    3(D(1 :The *olic, and *"ocedu"es shall ensu"e that :the"es*onsabilities a"e desi#nated(((Note Identi'ication o' noncon'o"min# )o" can occu" at va"ious*laces )ithin the +ualit, s,stem and technical o*e"ations(((

    3(10(1 The labo"ato", shall establish a *olic, and*"ocedu"e:'o" im*lementin# co""ective action )hennoncon'o"min# )o":have been identi'ied(Golic, de'ines actions(G"ocedu"e de'ines ho) to act(

    3(11(1 Needed im*"ovements: shall be identi'ied(((3(11( G"ocedu"es 'o" *"eventive actions shall include theinitiation(((

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    9es

    Rathe" 9es !((! :The mana#ement shall autho"iJe s*eci'ic *e"sonnel to *e"'o"m *a"ticula":calib"ati

    9es !(B Labo"ato", 'acilities 'o" calib"ation((H shall be such as to 'acilitate: calib"ations(

    9es

    Rathe" Not

    Rathe" 9es !(3(1 :The labo"ato", shall have inst"uctions on the use and o*e"ation o' all "elevant e+ui

    9es

    No !(3( :the labo"ato", shall select a**"o*"iate methods(((

    Rathe" 9es

    Rathe" 9es !(3(7( 4hen com*ute" o" automated e+ui*ment a"e used 'o" the ac+uisition. the labo"ato

    9es !(!(1 The labo"ato", shall be 'u"nished )ith all items o' measu"ement 'o" the co""ect *e"'o"

    9es !(!( E+ui*ment and its so')a"e use 'o" calib"ation shall be ca*able o' achievin# the accu

    Rathe" 9es !(!(3 Each item o' e+ui*ment used 'o" calib"ation shall: be uni+uel, identi'ied(9es !(!(! Reco"ds shall be maintained o' each item o' e+ui*ment(((

    Rathe" 9es !(!(7 E+ui*ment that has been subjected to ove"loadin#:shall be taen out o' se"vice( It

    Rathe" Not !(!(D 4hen e+ui*ment #oes outside the di"ect cont"ol o' the labo"ato", (((

    9es !(>(1 : the labo"ato", shall have an established *"o#amme and *"ocedu"e 'o" the calib"ati

    9es

    9es !(>((1(1 2o" calib"ation labo"ato"ies. the *"o#"amme 'o" calib"ation o' e+ui*ment shall be

    9es !(>(B(B $hecs needed to maintain con'idence in the calib"ation status o' "e'e"ence: shal

    9es !(?(1 The labo"ato", shall have *"ocedu"es 'o" the t"ans*o"tation. "ecei*t:o' calib"ation ite

    Rathe" 9es !(?( The labo"ato", shall have a s,stem 'o" identi',in# calib"ation items(((

    Rathe" Not

    9es !(10(1 The "esults o' each calib"ation. o" se"ies o' calib"ations ca""ied out b, the labo"ato",

    n5a !(10(3(B 4hen an inst"ument 'o" calib"ation has been adjusted o" "e*ai"ed. the calib"ation

    !((3 The labo"ato", shall maintain cu""ent job desc"i*tions 'o"mana#e"ial. technical and e, su**o"t *e"sonnel involved incalib"ations :Note At least. "es*onsabilities. com*etences and"es*onsabilities shall be de'ined(

    !(B(1 :That labo"ato", shall ensu"e that the envi"onmentalconditions do not invalidate the "esults :o' an, measu"ement(!(B( The labo"ato", shall monito". cont"ol and "eco"dsenvi"onmental conditions (((

    !(B(B The"e shall be e''ective se*a"ation bet)eennei#hbou"in# a"eas:!(B(3 Access to and use o' a"eas a''ectin# the +ualit, o' thecalib"ations shall be cont"olled (((

    !(3( The labo"ato", shall use calib"ations methods : )hichmeet the needs o' the clients:The labo"ato", shall in'o"m the client:Even an inte"nal client(

    !(3(7( 4hen com*ute" o" automated e+ui*ment a"e used 'o"the ac+uisition. the labo"ato", shall ensu"e that:Not necessa",. calib"ation can be *e"'o"med onl, manuall,(/ut even an E-celsheet must be validated(

    !(>(1 : the labo"ato", shall have an established *"o#ammeand *"ocedu"e 'o" the calib"ation o' its e+ui*ment(G"o#"amme de'ines )henG"odedu"e de'ines ho)(

    !(D The labo"ato", shall have +ualit, cont"ol *"ocedu"es 'o"monito"in# the validit, o' calib"ations unde"taen:2o" instance inte"labo"ato", com*a"isons(

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    9es

    9es !(B(! Measu"es shall be taen to ensu"e #ood houseee*in# in the labo"ato",(((

    9es

    9es !(!(3 Each item o' e+ui*ment used 'o" calib"ation shall: be uni+uel, identi'ied(

    Rathe" 9es

    Rathe" 9es !(>(1 : the labo"ato", shall have an established *"o#amme and *"ocedu"e 'o" the calib"ati

    9es !(>((1(1 2o" calib"ation labo"ato"ies. the *"o#"amme 'o" calib"ation o' e+ui*ment shall be

    9es

    9es

    Rathe" 9es !( The labo"ato", mana#ement shall ensu"e the com*etence o' all )ho o*e"ate:and si#

    9es9es !((! :The mana#ement shall autho"iJe s*eci'ic *e"sonnel to *e"'o"m *a"ticula":calib"ati

    Rathe" 9es !(3(1 :The labo"ato", shall have inst"uctions on the use and o*e"ation o' all "elevant e+ui

    Rathe" 9es

    9es !(3(>(1 A calib"ation labo"ato",:shall have and shall a**l, a *"ocedu"e to estimate the un

    Rathe" 9es !(3( :the labo"ato", shall select a**"o*"iate methods(((

    No 3(( The labo"ato",6s +ualit, s,stem *olicies and objectives shall be de'ined in a +ualit, m

    9es 3(( : The ave"all objectives shall be documented in a +ualit, *olic, statement(((

    9es Sum u* o' cha*te" 3((B et 3((3 conce"nin# +ualit, manual includes(

    9es !(>((1( :Ga"tici*ation in a suitable *"o#"amme o' inte"labo"ato", com*a"isons is "e+ui"e

    9es 3(1(3 I' the labo"ato", is *a"t o' an o"#aniJation:. the "es*onsabilities o' e, *e"sonnel:

    9es

    9es 3(1B(1 The labo"ato", shall *e"iodicall,. and in acco"dance )ith a *"edete"mined schedule

    9es ave ,ou e-te"nal clients such as othe" #ove"nemental a#encies. *"ivate com*anies(((P

    9es ave ,ou NMS o' the Re#ion as clientP

    !(B(1 :The labo"ato", shall ensu"e that the envi"onmentalconditions do not invalidate the "esults :o' an, measu"ement(!(B( The labo"ato", shall monito". cont"ol and "eco"dsenvi"onmental conditions (((

    !(!( E+ui*ment and its so')a"e use 'o" calib"ation shall beca*able o' achievin# the accu"ac, "e+uie"ed:Es*eciall, )hen ,ou bu, a ne) e+ui*ment

    !(!(7 E+ui*ment that has been subjected to ove"loadin#:shall be taen out o' se"vice( It shall be:clea"l, labelled:

    3(1(! The labo"ato", shall s*eci', the "es*onsabilit,. autho"it,

    and inte""elationshi*s o' all *e"sonnel(((It is dealin# )ith inte"nal RI$ o"#aniJation(

    !(( :The labo"ato", shall have a *olic, and *"ocedu"es 'o"identi',in# t"ainin# needs and *"ovidin# t"aininn# o'*e"sonnel:Golic, de'ines )hat(G"ocedu"e de'ines ho)(

    !((3 The labo"ato", shall maintain cu""ent job desc"i*tions 'o"mana#e"ial. technical and e, su**o"t *e"sonnel involved incalib"ations :Note At least. "es*onsabilities. com*etences and

    "es*onsabilities shall be de'ined(

    !(3( The labo"ato", shall use calib"ations methods : )hichmeet the needs o' the clients:The labo"ato", shall in'o"m the client:Even an inte"nal client(

    I' acc"edited %ce"ti'ied& attach a co*, o' ,ou" acc"editation%s& o"ce"ti'ication o" a lin to ce"ti'ication o" acc"editation o"#anismI' ,ou a"e both acc"edited and ce"ti'ied. tic manuall, the t)ochec bo-es %out o' a**lication&

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    No

    9es

    Rathe" Not $ould be an, collabo"ation dealin# )ith inst"ument domain(

    No

    No 4o"sho* a"e use'ul to disseminate the met"olo#,(

    Rathe" 9es 4o"in# to#ethe" to im*"ove the sill o' each othe"(

    Rathe" Not A "e*o"t must be send to RA and 4MO eve", ,ea"(

    !(>((1( :Ga"tici*ation in a suitable *"o#"amme o'inte"labo"ato", com*a"isons is "e+ui"ed )hen *ossibleThis *a"a#"a*h can be #ene"alised to eve", ind o' senso" andnot onl, labo"ato", inst"uments(This item a**ies onl, on 'ull ca*abilit, RI$

    !(>((1(1 2o" calib"ation labo"ato"ies. the *"o#"amme 'o"calib"ation o' e+ui*ment shall be desi#ned and o*e"ated toensu"e : a"e t"aceable to SI units(:A"e some Re#ion Membe"s t"aceable via ,ou" RI$P

    An, in+ui"ies "e#a"din# inst"ument such as *e"'o"mance.*e"'o"med tests. maintenance(

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    autho"it, 'o" ensu"in# that the +ualit, s,stem is 'ollo)ed at all times(

    anual(((

    the sco*e o' its activities(((

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    nt6s "e+uest(((

    o"m o' a 'u"the" document(((

    action )hen noncon'o"min# )o":have been identi'ied

    been e''ective(

    and technical "eco"ds(((

    labo"ato",6s +ualit, s,stem(

    tive mana#ement shall *e"iodicall, conduct a "evie) o' the labo"ato",6s +ualit, s,stem((

    eco"ded(((

    n calib"ation ce"ti'icates(

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    ion:The labo"ato", shall maintain "eco"ds o' the "elevant auto"isation%s&

    *ment(((

    , shall ensu"e that:*"ocedu"es a"e established and im*lemented 'o" *"otectin# the data(((

    mance o' the calib"ations(((

    ac, "e+uie"ed(((

    hall be:clea"l, labelled(((

    ion o' its e+ui*ment(

    desi#ned and o*e"ated to ensu"e : a"e t"aceable to SI units((((

    l be ca""ied out(((

    ms. to *"otect the inte#"it,(((

    shall be "e*o"ted accu"atel,. clea"l,. unambi#uousl, and objectivel,(((

    "esults be'o"e: shall be "e*o"ted(

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    ion o' its e+ui*ment(

    desi#ned and o*e"ated to ensu"e : a"e t"aceable to SI units(:

    n calib"ation ce"ti'icates(

    ion:The labo"ato", shall maintain "eco"ds o' the "elevant auto"isation%s&

    *ment(((

    e"taint, o' measu"ement 'o" all calib"ations(((

    anual(((

    d )hen *ossible

    hall be de'ined in o"de" to identi', *otential con'licts o' inte"est(

    and *"ocedu"e. conduct inte"nal audits o' its activities(((

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