FAQs - MyCROWNWebYou must enter all required lab values for all admitted patients in your facility once per month. Beginning with CROWNWeb 4.4, all lab values that are present on the

FAQs

i

Table of Contents CROWNWeb FAQs .......................................................................................................................... 1 General ............................................................................................................................................ 3 Facilities......................................................................................................................................... 17 Patients ......................................................................................................................................... 31

Admit/Discharge ....................................................................................................................... 31 Attributes .................................................................................................................................. 45 CMS-2728 .................................................................................................................................. 49 CMS-2746 .................................................................................................................................. 72 PART .......................................................................................................................................... 74 Transient ................................................................................................................................... 84 Treatment ................................................................................................................................. 87

Personnel ...................................................................................................................................... 93 Reports .......................................................................................................................................... 99 Clinical ......................................................................................................................................... 103

HD/PD ..................................................................................................................................... 122 Vascular Access ....................................................................................................................... 129 Infections/Hospitalizations ..................................................................................................... 133

Action List .................................................................................................................................... 135 Form 2744 ................................................................................................................................... 139 EDI (Batch) ................................................................................................................................... 141 MyCROWNWeb.org .................................................................................................................... 149 Index ............................................................................................................................................ 155

1

CROWNWeb FAQs This knowledge base will assist you in finding answers to CROWNWeb Frequently Asked Questions (FAQs). To search for an FAQ: 1. Click the Search button.

2. Enter your search term. 3. Click the Go button.

FAQs matching your search term will display in a list beneath the search window. FAQ Properties CROWNWeb Tab/Area General

Keywords Role Scope Facility Administrator

Version Number 5.1.6

Publish Date 12-19-2018

For a screen reader compatable pdf, click here.

3

General FAQ Number:

00031

Question Who is responsible for entering data into CROWNWeb such as:

personnel, clinical, updating facility information? Answer It is up to each facility to select the user roles and assign them to

personnel in their facility. Graphics N/A Resources Related Training:

EIDM and QARM Quick Start Guide Related Online Help: Log In to CROWNWeb (Opens CROWNWeb Online Help) Related Material: Facility Administrator Quick Start Guide

FAQ Properties CROWNWeb Tab/Area General

Keywords Role Scope



FAQ Number:

00069

Question Where do I assign Role and Scope in CROWNWeb?

http://mycrownweb.org/wp-content/uploads/2018/06/EIDM_and_QARM_Quick_Start_Guide_20180626_508.pdf

http://mycrownweb.org/assets/crownweb/Welcome/Log_into_CROWNWeb.htm

http://www.projectcrownweb.org/assets/quickstartguides/FacilityAdministratorQuickStartGuide.pdf

http://get.adobe.com/reader/

http://get.adobe.com/reader/�

General

4

Answer As a Facility Administrator, you can manage Role in the Admin Tab under User Role Manager. You can manage Scope (once you assign a Role to a user) in the Admin Tab under Manage Facility User Scope.

Graphics

Resources Related Training:

Managing User Role and Scope (Online Training Module) Related Online Help: Manage Role and Scope (Opens CROWNWeb Online Help) Related Material: Facility Administrator Quick Start Guide





FAQ Number:

00070

http://projectcrownweb.org/pcw_course/managing-user-role-scope/

http://projectcrownweb.org/assets/crownweb/personnel/manage_role_and_scope.htm

http://projectcrownweb.org/assets/quickstartguides/FacilityAdministratorQuickStartGuide.pdf



FAQs

5

Question What do the different CROWNWeb Roles mean? Answer A facility user can have four user roles. The user roles are:

• Facility Viewer - Can view data within their scope. • Facility Editor - Can view and edit data within their scope. • Facility Batch - Can submit bulk electronic data into

CROWNWeb.

Graphics N/A Resources Related Training:



Keywords Role Roles



FAQ Number:

00132

Question I am supposed to be a Facility Editor, but I cannot see the Patient tab

on the Home Page? What do I do? Answer 1. Ensure that you requested access to the correct facility.

2. Log out of CROWNWeb, and then log back in.


EIDM and QARM Quick Start Guide







General

6

Related Online Help: Log In to CROWNWeb (Opens CROWNWeb Online Help) Related Material: Facility Administrator Quick Start Guide


Keywords Role Roles Facility Editor



FAQ Number:

00073

Question How do I find my CROWNWeb Role? Answer To find out which Role you have in CROWNWeb, contact your

CROWNWeb Facility Administrator. Graphics N/A Resources Related Training:



Keywords Role Roles











FAQs

7


FAQ Number:

00137

Question How often do I need to sign in to keep my password active? Answer You must sign into CROWNWeb at least once every 60 days to keep

your password active. Graphics N/A Resources Related Training:

N/A Related Online Help: N/A Related Material: N/A





i FAQ Number:

00136



General

8

Question How do I reset my CROWNWeb password when it expires? Answer Contact your local Security Official (SO) or the QualityNet Help Desk. Graphics N/A Resources Related Training:



Keywords Password Reset



FAQ Number:

00133

Question I forgot my CROWNWeb ID or Password. Who can I contact? Answer First, contact your local Security Official to have your password

reset. If that is not successful, contact the Quality Net Help Desk at 866-288-8912 or [email protected].


N/A Related Online Help: N/A



FAQs

9

Related Material: N/A





FAQ Number:

00044

Question Is there a complete list of what facilities are supposed to monthly? Answer Yes. This information is summarized in the Data Submission Provider

Schedule on http://mycrownweb.org. Graphics N/A Resources Related Training:



Keywords Requirements Data Schedule



http://projectcrownweb.org/pages/CROWNWeb_Data_Submission_Provider_Schedule

http://projectcrownweb.org/pages/CROWNWeb_Data_Submission_Provider_Schedule

http://mycrownweb.org/




General

10


FAQ Number:

00038

Question What is the QualityNet Help Desk contact information? Answer You can contact the Quality Net Help Desk as follows:

E-mail: [email protected] Telephone: 1-866-288-8912







FAQ Number:

00074

Question Why do I only see the Admin and Home tabs when I log in to

mailto:[email protected]



FAQs

11

CROWNWeb? Answer This means that you are not assigned a role in CROWNWeb. Contact

the Facility Administrator at your facility to have your role(s) set up. If you are supposed to be the Facility Administrator, you will need to contact the QualityNet Help Desk.




Keywords Role Roles Admin Home Tab



FAQ Number:

00184

Question Are Transplant Centers required to use CROWNWeb? Answer Transplant Centers are currently participating in CROWNWeb only on

a voluntary basis. ESRD Networks are entering data for the Transplant Centers that are not participating in CROWNWeb.


N/A



General

12

Related Online Help: N/A Related Material: N/A

FAQ Properties CROWNWeb Tab/Area Admit

Keywords Transplant CROWNWeb Network



FAQ Number:

00031

Question Who is responsible for entering data into CROWNWeb such as:

personnel, clinical, updating facility information? Answer It is up to each facility to select the user roles and assign them to

personnel in their facility. Graphics N/A Resources Related Training:



Keywords Role Scope




http://www.projectcrownweb.org/assets/quickstartguides/FacilityAdministratorQuickStartGuide.pdf




FAQs

13



FAQ Number:

00223

Question What is the minimum clinical data submission requirement in

CROWNWeb to satisfy the ESRD Conditions for Coverage? Answer You must enter all required lab values for all admitted patients in

your facility once per month. Beginning with CROWNWeb 4.4, all lab values that are present on the clinical screens must have a valid entry. Additionally, facilities must enter all required CMS-2728 forms and CMS-2746 forms, report PART data once per month, address all Notifications and Accretions, and maintain updated facility and personnel information in CROWNWeb.




Keywords Data Submission Requirement



General

14

FAQ Number:

00221

Question If there is a threshold requirement, is it based on data submitted to CMS or

data accepted by CMS? As you are aware, certain technical problems within the CROWNWeb system cause the submission of certain data to be rejected by the system. Until these issues are addressed, it will not be possible to have 100% completed data.

Answer Facilities meet data submission requirements once data is “accepted” by CROWNWeb. Per the 2008 ESRD Conditions for Coverage, data must be submitted in the format specified by CMS. This requirement includes formatting data correctly so that it is accepted by CROWNWeb. If there are technical issues preventing the successful acceptance of data in CROWNWeb, facilities should contact the QualityNet Help Desk and open a Help Desk Ticket for assistance with the resolving these incidents.




Keywords Threshold Requirement



FAQ Number:

00222

FAQs

15

Question What is the consequence of an ESRD facility failing to meet the compliance

threshold? If there is no threshold, would an ESRD facility be deemed to be out of compliance with the Conditions for Coverage if less than 100% of the data submitted to CMS was accepted by CMS?

Answer The successful submission and acceptance of all patient data is critical to the success of CROWNWeb, the Quality Incentive Program, and other programs that rely on a complete body of ESRD data for their operation. Any penalties associated with not achieving compliance with the data submission requirements will be announced in future communications.




Keywords Compliance Threshold



FAQ Number:

00224

Question If an ESRD provider is having difficulty completing the data submission

either manually or using the batch mode or NRAA HIE, who can the ESRD provider contact to address the issue?

General

16

Answer When experiencing difficulty submitting data, facilities should request assistance as follows:

• Facilities that submit data via EDI (“batch”) should first contact their Corporate Help Desk. NRAA HIE participants should first contact their HIE software providers. Work with these individuals to ensure that data is correctly formatted in accordance with the XML schema distributed by CMS. If problems continue to arise, contact the QualityNet Help Desk at (866) 288-8912 or [email protected].

• Facilities that submit data manually should contact the QualityNet Help Desk (using the contact information above) only if they are experiencing TECHNICAL DIFFICULTY. This includes non-working passwords, CROWNWeb malfunctions, and non-resolvable technical errors.

• For TRAINING ASSISTANCE (to learn how to complete a task), facilities should contact the Training Team by visiting http://help.mycrownweb.org. Under Training Support, click "I don't know how to do something in CROWNWeb." to submit a training request.




Keywords Data Submission Issues





17

Facilities FAQ Number:

00180

Question Who is responsible for adding new facilities in CROWNWeb? Answer ESRD Networks are tasked with adding new facility records in

CROWNWeb. Graphics N/A Resources Related Training:

Add a New Facility (Online Training Module) Related Online Help: Add a New Facility (Opens CROWNWeb Online Help) Related Material: Network Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area Facilities

Keywords Add New Facility Adding



FAQ Number:

00033

Question How do I update my facility information, such as open/close times and number of stations? Answer A Facility Editor can update these fields in the Edit hOURS AND sHIFTS screen. Locate your

http://projectcrownweb.org/pcw_course/adding-new-facility/

http://mycrownweb.org/assets/crownweb/Facilities/Network_Facility_Functions/Add_a_New_Facility.htm

http://projectcrownweb.org/assets/quickstartguides/NetworkFacilityEditorQuickStartGuide.pdf



Facilities

18

facility in CROWNWeb, and then click the Edit Facility button. Graphics

FAQs

19

Resources Related Training: Facility Information, Default Preferences, and Attestations (Online Training Module) Related Online Help: View or Edit Hours and Shifts (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area Tab

Keywords Screen Area



FAQ Number:

00088

Question How do I update our facility name? Answer A Facility Editor can update the facility DBA name in theNetwork Informationscreen.

http://projectcrownweb.org/pcw_course/facility-information-default-preferences-attestations/

http://mycrownweb.org/assets/crownweb/Facilities/View_or_Edit_Hours_and_Shifts.htm

http://www.projectcrownweb.org/assets/quickstartguides/FacilityEditorQuickStartGuide.pdf



Facilities

20

Graphics

Resources Related Training: Facility Information, Default Preferences, and Attestations (Online Training Module) Related Online Help: View or Edit Network Information (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area Facility

Keywords Update DBA Name



FAQ Number:

00012

http://mycrownweb.org/pcw_course/facility-information-default-preferences-attestations/

http://mycrownweb.org/assets/crownweb/Facilities/View_or_Edit_Network_Information_.htm




FAQs

21

Question How do facilities change the Authorized Batch Submitting Organization field? Answer Facilities cannot directly edit this information. Only a Network Facility Editor role can edit this.

Contact your ESRD Network for assistance. Graphics

Field disabled - Network Facility Editor role required

Resources Related Training: N/A Related Online Help: N/A Related Material: N/A


Keywords Batch Edit Facility



FAQ Number:

00118

Question How do we correct the Date Opened and Initial Certification Date fields for the facility? Answer Facilities cannot directly edit this information. Only a Network Facility Editor role can edit this.

Contact your ESRD Network for assistance in changing these dates.

http://projectcrownweb.org/assets/crownweb/facilities/edit_facility_details.htm

Facilities

22

Graphics

Resources Related Training: N/A (Online Training Module) Related Online Help: N/A Related Material: Network Facility Editor Quick Start Guide


Keywords Edit Initial Open Certification

http://projectcrownweb.org/assets/quickstartguides/NetworkFacilityEditorQuickStartGuide.pdf



FAQs

23

Dates



FAQ Number:

00035

Question If you change your Facility Default Preferences, does it change

preferences for data already submitted? Answer Preferences applied to previously entered data do not change when

you update your Facility Default Preferences. Graphics N/A Resources Related Training:

Facility Information, Default Preferences, and Attestations (Online Training Module) Related Online Help: Edit Facility Default Preferences (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide (Page 8)


Keywords Default Preferences



FAQ Number:

00034


http://mycrownweb.org/assets/crownweb/Facilities/Default_Preferences/edit_default_preferences.htm




Facilities

24

Question How can we change the Date Opened field for our facility? Answer Facilities cannot directly edit this field. Contact your Network for assistance. Graphics

Resources Related Training: N/A (Online Training Module) Related Online Help: Edit Network Information (Opens CROWNWeb Online Help) Related Material: Network Facility Editor Quick Start Guide


Keywords Edit Facility



FAQ Number:

00108

http://mycrownweb.org/assets/crownweb/Facilities/View_or_Edit_Network_Information_.htm

http://mycrownweb.org/wp-content/uploads/2015/05/Network-Facility-Editor-Quick-Start-Guide.pdf



FAQs

25

Question Do we still need to submit the Fistula First Report now that CROWNWeb is available?

Answer Per CROWN Memo 12-0652-GN released by CMS on July 30, 2012, facilities no longer need to submit vascular access data via the spreadsheet tool. All vascular access data will be collected via CROWNWeb.


Manage Patient Clinical Values (Online Training Module) Related Online Help: About Clinical Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area Clinical

Keywords Vascular Access Fistula First



FAQ Number:

00036

Question Do EDI (batch) submitters need to set up Facility Default Preferences,

or will this data be included as part of the upload? Answer Measurement values are submitted with the patient’s data when

sent via EDI. However, every facility should set up their Facility Default Preferences.


Facility Information, Default Preferences, and Attestations (Online

http://mycrownweb.org/pcw_course/managing-patient-clinical-values/

http://mycrownweb.org/assets/crownweb/Clinical/about_clinical_data.htm

http://mycrownweb.org/wp-content/uploads/2015/05/Facility-Editor-Quick-Start-Guide.pdf




Facilities

26

Training Module) Related Online Help: Edit Default Preferences (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area EDI Batch

Facility Keywords Default

Preferences Version Number 5.1.6


FAQ Number:

00181

Question What are the NPI and CCN numbers? Answer The NPI is the National Provider Identifier, and is a unique identification number provided to

facilities and other medical entities. The Medicare Provider Number is also known as the CCN (CMS Certification Number). This is the six-digit Medicare certification number for a facility.





FAQs

27

Graphics

N/A Resources Related Training:

Facility Information, Default Preferences, and Attestations (Online Training Module) Related Online Help: Facilities - About Facilities (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords NPI CCN Numbers Provider Certification




http://mycrownweb.org/assets/crownweb/Facilities/about_facilities.htm




Facilities

28

FAQ Number:

00182

Question Where can I enter the facility NPI number? Answer Facility Editors can enter the facility National Provider Identifier (NPI) in the Facility NPI field of

the Edit Facility Details screen in CROWNWeb. Graphics

Resources Related Training: Facility Information, Default Preferences, and Attestations (Online Training Module) Related Online Help: Facilities - Edit Facility Details (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords NPI Identifier Enter



FAQ Number:

00183

http://projectcrownweb.org/pcw_course/facility-information-default-preferences-attestations/

http://www.projectcrownweb.org/assets/crownweb_online_help/cw/facilities/edit_facility_details.htm

http://projectcrownweb.org/assets/crownweb/facilities/edit_facility_details.htm




FAQs

29

Question How can we update a change in facility ownership in CROWNWeb? Answer Contact your ESRD Network. The ESRD Network can guide you on

what is needed to make this change in CROWNWeb. Graphics N/A Resources Related Training:

N/A (Online Training Module) Related Online Help: View or Edit Ownership Information (Opens CROWNWeb Online Help) Related Material: N/A


Keywords Ownership Owner Change



http://mycrownweb.org/assets/crownweb/Facilities/View_or_Edit_Ownership_Information.htm



31

Patients Admit/Discharge

FAQ Number:

00128

Question What is a System Discharge, and how is it different from a Transfer discharge? Answer A System Discharge occurs when another facility admits a patient before the patient's current

facility discharges them. CROWNWeb documents this event with a System Discharge in the patient's Admit/Discharge record. A Transfer discharge indicates that a facility discharged the facility prior to the patient's admission at another facility.

Graphics

Resources Related Training: Discharging a Patient (Online Training Module) Related Online Help: Patients - View Admit/Discharge Summary (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area Patient

Keywords System

http://mycrownweb.org/pcw_course/discharging-patient/

http://mycrownweb.org/assets/crownweb/Patients/Admit_and_Discharge/View_admit_Discharge_Summary.htm




Patients

32

Discharge Transfer Difference



FAQ Number:

00058

Question How do I discharge a patient in CROWNWeb? Answer From the Admit/Discharge Summary screen, click the Admit Date link, then click Edit

Admit/Discharge in the gray sub-menu. You can now enter the discharge information in the Patient Discharge Information section.

Graphics

Resources Related Training: Discharge a Patient (Online Training Module) Related Online Help: Patients - Dicharge a Patient (Opens CROWNWeb Online Help)


http://mycrownweb.org/assets/crownweb/Patients/Admit_and_Discharge/Discharge_a_Patient.htm

FAQs

33

Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area Patients

Keywords Discharage



FAQ Number:

00192

Question What date should we enter when discharging a patient? Answer The discharge date should be the date of the patient's last treatment at your facility. Graphics

Resources Related Training: Discharge a Patient (Online Training Module) Related Online Help: Discharging a Patient (Opens CROWNWeb Online Help)






Patients

34



Keywords Discharge Date



FAQ Number:

00129

Question Where is a patient's Admit/Discharge Summary? Answer From the View Patient Attributes screen, click the Admit/Discharge Summary link in the grey

sub-menu. Graphics

Resources Related Training: Working With Patient Admit/Discharge Information (Online Training Module) Related Online Help: Patients - View Admit/Discharge Summary (Opens CROWNWeb Online Help)



http://mycrownweb.org/pcw_course/working-with-patient-admit-discharge/



FAQs

35



Keywords Admit Discharge Summary



FAQ Number:

00061

Question What do I do when CROWNWeb identifies a patient I am admitting

as a duplicate patient? Answer Check to ensure the patient data that you are entering is correct. If

the data is correct please contact your Network for assistance. If the data you entered is incorrect, go back to the Admit screens and try and re-admit the patient with the correct information.


Admitting a New Patient (Online Training Module) Related Online Help: Admit a New Patient (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Duplicate




http://mycrownweb.org/assets/crownweb/Patients/Admit_and_Discharge/Admit_a_New_Patient.htm

http://mycrownweb.org/pcw_course/admitting-new-patient/





Patients

36


FAQ Number:

00059

Question What should I enter for my patient's Admit Date? Answer The admit date is the date the patient actually began treatment at

your facility as a permanent/transient patient. Graphics N/A Resources Related Training:

Admitting a New Patient (Online Training Module) Related Online Help: Patients - Admit a New Patient (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Admit Date



FAQ Number:

00097

Question How can I search for and view a patient that I am trying to admit? Answer Users cannot view information for patients not currently admitted to

a facility they have scope over. You must admit the patient to your facility before you can view any data for the patient.






FAQs

37


Admitting a New Patient (Online Training Module) Related Online Help: Patients - Admit a New Patient (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords View Admit Error



FAQ Number:

00055

Question How can I correct the admit date for a patient? Answer From the View Patient Attributes screen, click the Admit/Discharge Summary link, then click

Edit Admit/Discharge. You can then edit the admit information, including the Admit Date.






Patients

38

Graphics

Resources Related Training: Working With Patient Admit/Discharge (Online Training Module) Related Online Help: Patients - Edit or Remove Admit/Discharge Information (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Edit Admit Date



FAQ Number:

00100

Question How can I resolve patients are on my Census Report but are missing in CROWNWeb? Answer Verify that the patient has been admitted to your facility in CROWNWeb correctly.

http://mycrownweb.org/pcw_course/working-with-patient-admit-discharge/

http://mycrownweb.org/assets/crownweb/Patients/Admit_and_Discharge/Edit_or_Remove_Admit_Discharge_Information.htm




FAQs

39

Graphics

Resources Related Training: Working With Patient Admit/Discharge (Online Training Module) Related Online Help: View Admit/Discharge Summary (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Census Admit



FAQ Number:

00194

Question Do we need to specify the new facility when transferring a patient out? Answer No. In this situation, when you discharge a patient with a reason of Transfer, you also need to

select Dialysis Facility in the Transfer Discharge Subcategory field drop-down list. You cannot indicate the specific facility.






Patients

40

Graphics

Resources Related Training: Discharging a Patient (Online Training Module) Related Online Help: Patients - Discharge a Patient (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Discharge Transfer Facility Subcategory



FAQ Number:

00196

Question When would I choose Hospice as a Transfer Discharge Subcategory reason? Answer You would select this option when:






FAQs

41

1. The patient has stopped treatment at your facility. 2. The patient has moved into a hospice setting. 3. The patient has been gone for 30+ days.

If all three conditions are met, discharge the patient in CROWNWeb with a reason of Transfer, then select Hospice as the Transfer Discharge Subcategory reason.

Graphics

Resources Related Training: Discharge a Patient (Online Training Module) Related Online Help: Patients - Discharge a Patient (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Discharge Transfer Hospice



FAQ

00197






Patients

42

Number: Question How do I re-admit a patient who received a transplant 3+ years ago but now needs dialysis after

a failed transplant? Answer CROWNWeb contains the patient's current information. To re-admit the patient:

1. Admit the patient with a reason of Dialysis After Transplant Failed. 2. Once admitted, complete the Re-Entitlement CMS-2728 in the Manage 2728 section of

the Patient Attributes screen. If you are not able to locate the patient in CROWNWeb, contact your ESRD Network. If you can locate the patient but the Re-Entitlement CMS-2728 form is not available or will not submit correctly, contact the QualityNet Help Desk.

Graphics

Resources Related Training: Completing the CMS-2728 Form (Online Training Module) Related Online Help: Patients - Add a Re-entitlement CMS-2728 Form (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Transplant Re-

http://mycrownweb.org/pcw_course/completing-cms-2728-form/

http://mycrownweb.org/assets/crownweb/Patients/Add_a_Re-entitlement_CMS-2728_Form.htm




FAQs

43

Entitlement 2728 Failed Readmit



FAQ Number:

00214

Question How do we admit a transplant patient receiving dialysis in support of the transplant? Answer Admit the patient as you would any other patient, with the following selections made:

1. Select an Admit Reason of Dialysis in Support of Transplant. 2. Set the Transient status to Yes.

Graphics

Resources Related Training: N/A (Online Training Module) Related Online Help: N/A (Opens CROWNWeb Online Help) Related Material: N/A



Patients

44


Keywords Admit Transplant Dialysis Support Transient



FAQ Number:

00195

Question When receiving a transfer patient, do I need to admit them in

CROWNWeb and add their treatment information? Answer Yes. When you admit the patient as a transfer patient, CROWNWeb

will prompt you to update the patient's Treatment information as part of the admission process.


Admitting a New Patient (Online Training Module - LMS Account Required) Related Online Help: Patients - Admit an Existing Patient (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area Admit

Keywords Transient New Patient




http://mycrownweb.org/assets/crownweb/Patients/Admit_and_Discharge/Admit_an_Existing_Patient.htm




FAQs

45

Attributes

FAQ Number:

00209

Question Why can't I enter an insurance subscriber ID in the Medicare Claim Number field? Answer An insurance subscriber ID is not a Medicare Claim Number or a Medicare Beneficiary

Identification Number. This field is programmed to only accept Medicare Claim Numbers and Medicare Beneficiary Identification Numbers.

Graphics

Resources Related Training: Admitting a New Patient (Online Training Module) Related Online Help: Admit a New Patient (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Attributes Claim Number Insurance







Patients

46


FAQ Number:

00063

Question How do we change a patient's Race or Ethnicity information? Answer This data is populated from the Patient Attributes screen. Once you have submitted a CMS-

2728 for a patient, you cannot change this data. If the CMS-2728 hasn't been started or is in a Saved status, you can change the Race or Ethnicity through the Edit Patient Attributes screen.

Graphics

Resources Related Training: Editing Patient Attributes (Online Training Module) Related Online Help: Patients - Edit Patient Attributes (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties






FAQs

47

CROWNWeb Tab/Area Patients

Keywords Attributes Race Ethnicity 2728



FAQ Number:

00009

Question How often should the Vocational Rehab status be updated? Answer Vocational rehab data should be updated as it changes. However, it must be updated at least

annually to be included on the CMS-2744 annual facility survey. When updating Vocational Rehab, change the status on the Edit Patient Attributes screen, then enter the new effective date for that status in the Effective Date field. Vocational Rehab information is only required for patients aged 18-54.

Graphics

Resources Related Training: Editing Patient Attributes (Online Training Module) Related Online Help: Editing Patient Attributes (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

http://mycrownweb.org/pcw_course/editing-patient-attributes/

http://mycrownweb.org/assets/crownweb/Patients/Edit_Patient_Attributes.htm




Patients

48


Keywords Vocational Rehab Voc VR



FAQ Number:

00096

Question How can I correct a patient with a duplicate record due to flipped

First and Last names? Answer Contact the QualityNet Help Desk. They can merge the two records. Graphics N/A Resources Related Training:

N/A (Online Training Module) Related Online Help: N/A (Opens CROWNWeb Online Help) Related Material: N/A


Keywords Duplicate Records



FAQ Number:

00213



FAQs

49

Question How do we enter death information for a patient that expires after a

transplant fails? Answer

1. Discharge the patient with a reason of Transplant Failed on the Edit Admit/Discharge Information screen.

2. Edit the Patient Attributes page and add the Date of Death and Primary Cause of Death.

This will allow both events to be recorded.

Graphics Resources Related Training:

N/A (Online Training Module) Related Online Help: N/A (Opens CROWNWeb Online Help) Related Material: Network Patient Editor Quick Start Guide


Keywords Discharge Transplant Failed



CMS-2728

FAQ Number:

00255

Question I used to be able to print the CMS-2728 form without completing all

of the fields on the form, but now I’m not able to. How can I print

http://mycrownweb.org/wp-content/uploads/2017/03/Network_Patient_Editor_Quick_Start-Guide.pdf



Patients

50

the form with some fields left blank? Answer With CROWNWeb 4.5, CMS has modified the behavior of the CMS-

2728 form in CROWNWeb. Facilities must now complete ALL required fields on the form (with the exception of Physician and Patient signatures) before PRINT functionality is enabled. Please obtain this information from the physician prior to printing the form in CROWNWeb. If necessary, you can utilize a blank CMS-2728 form (printable from the Reports tab in CROWNWeb) to collect this information prior to entering it into CROWNWeb.


Completing the CMS-2728 (Online Training Module) Related Online Help: Add an Initial CMS-2728 (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide





FAQ Number:

00007

Question When do I need to complete an Initial CMS-2728 form? Answer An Initial 2728 is required for all ESRD patients when they are first

admitted to a chronic dialysis facility or transplant center. This form must be submitted in CROWNWeb and sent to the Social Security Administration (SSA) within 45 days of the patient's first treatment. When you admit a patient in CROWNWeb as a New ESRD Patient, CROWNWeb will enable the Add 2728 button on the


http://mycrownweb.org/assets/crownweb/Patients/CMS-2728/Add_an_Initial_CMS-2728_Form.htm




FAQs

51

Manage 2728 Forms screen Additionally, the CMS-2728 form requires that the facility have a Serum Creatinine lab value for the patient that is dated on or within 45 days prior to the patients date of admission. The CMS-2728 form cannot be submitted without this lab value, as it is used to determine if the patient truly is an ESRD patient. If the patient arrives without this lab, obtain the lab on the date of admission.


Completing the CMS-2728 Form (Online Training Module) Related Online Help: Patients - Add an Initial CMS-2728 (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords 2728



FAQ Number:

00131

Question How can we complete Section D - Complete For All ESRD Self-Dialysis Training Patients

(Medicare Applicants Only) on the Re-Entitlement CMS-2728? Answer Please contact the QualityNet Help Desk for assistance with this.






Patients

52

Graphics

Resources Related Training: Completing the CMS-2728 Form (Online Training Module) Related Online Help: Add a Supplemental CMS-2728 Form (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords 2728 Re-Entitlement Section D Training



FAQ Number:

00101

Question When must we take laboratory values for the CMS-2728 form? Answer Laboratory values must be within 45 days prior to the date provided

in the Date Regular Chronic Dialysis Began field on the CMS-2728 form. Lipid profile values may be within one year of the date provided in the Date Regular Chronic Dialysis Began field.



http://mycrownweb.org/assets/crownweb/Patients/Add_a_Supplemental_CMS-2728_Form.htm




FAQs

53

Completing the CMS-2728 Form (Online Training Module) Related Online Help: Patients - Add an Initial CMS-2728 Form (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords 2728 Lab Values Date



FAQ Number:

00099

Question Why can I not add the Initial CMS-2728 form for my patient? Answer You can only enter the Initial CMS-2728 form if you are the facility

that admitted the patient with a reason of New ESRD Patient. Graphics N/A Resources Related Training:

Completing the CMS-2728 Form (Online Training Module) Related Online Help: Add an Initial CMS-2728 Form (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Initial 2728











Patients

54



FAQ Number:

00177

Question How do I complete the CMS-2728 when the labs I am trying to enter were taken more than 45

days prior the date the patient became a chronic patient? Answer The submission requirements for the 2728 has always indicated that a facility must have labs

drawn within the last 45 days to correctly complete a CMS-2728 in CROWNWeb. If a patient does not have labs from this time frame, many facilities draw labs prior to or at the patient's first dialysis session.

Graphics

Resources Related Training: Completing the CMS-2728 Form (Online Training Module) Related Online Help: Add An Initial CMS-2728 Form (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords 2728 Labs Chronic 45






FAQs

55

Days



FAQ Number:

00046

Question How do I determine the Glomular Filtration Rate (GFR) method used so that I can enter this

value on the CMS-2728 form? Answer When you do not know what GFR method to select, contact your facility lab.

The GFR methods listed in CROWNWeb are the only CMS-approved GFR methods. Graphics

Resources Related Training: Completing the CMS-2728 Form (Online Training Module) Related Online Help: Add an Initial CMS-2728 Form (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords 2728 GFR Glomular Filtration Rate



FAQ

00198






Patients

56

Number: Question What do I enter in the Date Regular Chronic Dialysis Began field on the CMS-2728 for a patient

who began regular chronic treatment in another country? Answer The instructions for field 24 on the CMS-2728 read "Enter the date (month, day, year) that a

"regular course of chronic dialysis" began. The beginning of the course of dialysis is counted from the beginning of regularly scheduled dialysis necessary for the treatment of end stage renal disease (ESRD) regardless of the dialysis setting. The date of the first dialysis treatment after the physician has determined that this patient has ESRD and has written a prescription for a "regular course of dialysis" is the "Date Regular Chronic Dialysis Began" regardless of whether this prescription was implemented in a hospital/ inpatient, outpatient, or home setting and regardless of any acute treatments received prior to the implementation of the prescription."

Graphics

Resources Related Training: Completing the CMS-2728 Form (Online Training Module - LMS Account Required) Related Online Help: Add an Initial CMS-2728 (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area CMS-2728

http://projectcrownweb.org/pcw_course/completing-cms-2728-form/

http://projectcrownweb.org/assets/crownweb/patients/add_an_initial_cms-2728_form.htm




FAQs

57

Keywords Date Chronic Began



FAQ Number:

00008

Question Does the facility need to mail the paper CMS-2728 form anywhere? Answer The facility will still need to mail the original printed and signed CMS-

2728 to the Social Security Administration. Graphics N/A Resources Related Training:

Completing the CMS-2728 Form (Online Training Module) Related Online Help: Add an Initial CMS-2728 (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords 2728 Social Security SSA



FAQ Number:

00004






Patients

58

Question How long do I have to submit a CMS-2728 form in CROWNWeb? Answer All CMS-2728 forms must be entered and submitted in CROWNWeb

within 45 days of the first treatment. Graphics N/A Resources Related Training:



Keywords 2728



FAQ Number:

00199

Question How can I make changes to a submitted CMS-2728 form? Answer Facility users cannot make changes to any CMS-2728 form once it

has been submitted. For assistance in making changes to a submitted CMS-2728 form, contact the QualityNet Help Desk.


Completing the CMS-2728 Form (Online Training Module) Related Online Help: Add an Initial CMS-2728 (Opens CROWNWeb Online Help)






http://mycrownweb.org/assets/crownweb/Welcome/welcome_to_the_crownweb_reference_library.htm


FAQs

59



Keywords 2728 Correct Submitted Edit



FAQ Number:

00201

Question Do we need to calculate and enter the GFR value on the CMS-2728 form? Answer No. CROWNWeb will calculate and enter the GFR value once you complete the form and specify

the GFR calculation method used by your lab. Graphics

Resources Related Training: Completing the CMS-2728 Form (Online Training Module) Related Online Help: Add an Initial CMS-2728 (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords 2728 Glomular









Patients

60

Filtration GFR



FAQ Number:

00202

Question How do I complete a CMS-2728 Form for a patient that passes away

before they sign it? Answer In this situation, follow the steps below:

1. If possible, have a family member or legal designee sign the form on behalf of the patient, then complete the CMS-2728 form. 2. If you have no family/legal designee signature, enter the Date of Death and Primary Cause of Death for the patient on the Edit Patient Attributes screen. CROWNWeb will now recognize that the patient died before the form was completed, and not require a date in the patient's signature date field to submit the form.




Keywords 2728 Death Signature








FAQs

61

FAQ Number:

00204

Question What do I do when a patient transfers out of my facility before

signing the CMS-2728 form? Answer Facilities should have patients sign the CMS-2728 form before

transferring out whenever possible. If the patient is no longer available to sign, contact your ESRD Network for guidance.




Keywords 2728 Transfer Signature



FAQ Number:

00206

Question Do we need to enter all lab values on the CMS-2728 Form? Answer Yes, if available. While you will not be able to submit the CMS-2728 without a Serum Creatinine

lab value, CMS expects facilities to enter all available laboratory values on the form.






Patients

62

Graphics



Keywords 2728 Lab Values



FAQ Number:

00208

Question How long do we have to complete training (Field 40) after the start of regular chronic dialysis on

the Supplemental CMS-2728 Form? Answer Training must begin before the end of the third calendar month after the date entered in Field

24 on the Supplemental CMS-2728 form. If Field 24 contains a date of December 12th...

• Month 1 - December • Month 2 - January • Month 3 - February






FAQs

63

In this example, the training must be completed by the end of February.

Graphics



Keywords 2728 Supplemental Training



FAQ Number:

00219

Question What can I do when the printed CMS-2728 Form does not show the

Employment selection for a patient that has Retired Due to Age? Answer If the Employment field is blank on the printed CMS-2728 Form, you






Patients

64

can manually check the correct box on the printed form. Then, mail the completed form to the Social Security Administration.

Graphics



Keywords 2728 Printed Retired Due to Age Blank



FAQ Number:

00210

Question My patient was submitted via EDI (batch) as a Transfer instead of

New to ESRD. How can I enter the Initial CMS-2728 Form for this patient?


http://projectcrownweb.org/assets/crownweb/patients/add_an_initial_cms-2728_form.htm




FAQs

65

Answer Open the patient's View Admit Discharge Information screen. Then edit the Admit/Discharge record to change the Admit Reason field from Transfer to New ESRD Patient. Once you submit this change, the Initial CMS-2728 form will be available for you to complete.


Completing the CMS-2728 Form (Online Training Module) Related Online Help: Edit or Remove Admit/Discharge Information (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords EDI Batch Admit Transfer New to ESRD



FAQ Number:

00054

Question Why is blue ink required when signing the CMS-2728? Answer Submitting the CMS-2728 using blue ink shows the Social Security

Administration (SSA) that the form is an original. Graphics N/A Resources Related Training:

Completing the CMS-2728 Form (Online Training Module - LMS Account Required)







Patients

66

Related Online Help: Add an Initial CMS-2728 (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords 2728 Social Security



FAQ Number:

00256

Question How can I select ICD-10-CM codes in CROWNWeb? Answer CROWNWeb provides users with 3 ways to identify and enter the

correct ICD-10-CM code for a patient’s Primary Cause of Renal Failure:

• Use code drop-down list – CROWNWeb presents users with a drop-down list that includes applicable ICD-10-CM codes.

• Enter code – • CROWNWeb Single User Interface – Users can

manually type ICD-10-CM codes in field 15, as long as it matches an allowable Primary Cause of Renal Failure code

• CROWNWeb Electronic Data Interchange – EDI Submitters can submit ICD-10-CM codes via XML or Nationwide Health Information Network (NwHIN).

Use “Lookup Diagnosis Codes” list – CROWNWeb presents a link to a static page that lists all the allowable ICD-10-CM codes.

Graphics N/A





FAQs

67

Resources Related Training: Completing the CMS-2728 (Online Training Module) Related Online Help: Add an Initial CMS-2728 (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area CMS-2728 Keywords 2728 Version Number 5.1.6


FAQ Number:

00257

Question Will CROWNWeb accept other valid ICD-10-CM codes that are not on

the CMS-2728 Primary Cause of Renal Failure Code List? Answer Only ICD-10-CM codes from the Code List can be accepted in

CROWNWeb at this time. CROWNWeb will present an error message if an invalid ICD-10-CM code is entered.














Patients

68

Keywords 2728 Version Number 5.1.6


FAQ Number:

00258

Question How will additional ICD-10 codes be accepted in CROWNWeb that

are not on the List? Answer A Help Desk ticket to Tier 3 should be generated if an ICD-10 code on

the 2728 is not accepted in CROWNWeb. In a future release, CROWNWeb will be re-programmed to accept any valid ICD-10 code so the Code List will become a reference tool only.



FAQ Properties CROWNWeb Tab/Area CMS-2728 Keywords 2728



FAQ Number:

00259






FAQs

69

Question Will I be able to continue to use ICD-9-CM codes after October 1,

2015 for patients who started at our facility prior to October 1, 2015? If so, how long will CROWNWeb allow users to select ICD-9-CM codes?

Answer The availability of an ICD-9-CM or ICD-10-CM code in CROWNWeb is dependent on the Patient’s Admit Date on the Admission Record associated to the CMS-2728 form. If the patient has an Admit Date prior to 10/1/2015, than the users can only select or submit ICD-9 codes. If the patients Admit Date is on or after 10/1/2015, only ICD-10 codes will be available for selection or submission.



FAQ Properties CROWNWeb Tab/Area CMS-2728 Keywords ICD-9 Version Number 5.1.6


FAQ Number:

00261

Question Will the ICD-10-CM list for Primary Cause of Renal Failure provided

for the October 1, 2015 implementation be the final list? Answer No. The list will be reviewed and updated as needed to help ensure

that valid diagnosis codes for Primary Causes of Renal Failure are reflected.






Patients

70

CMS recommends using the ICD-10 Code Book/Manual to select the appropriate code for the primary cause of renal failure.




Keywords 2728



FAQ Number:

00260

Question Will the ICD-10-CM codes be listed on the CMS-2728 form? Answer The suggested ICD-10-CM codes for Primary Cause of Renal Failure

can be found at the List of Primary Causes of Renal Failure on MyCROWNWeb.org. CMS recommends using the ICD-10 Code Book/Manual to select the appropriate code for the primary cause of renal failure.


Completing the CMS-2728 (Online Training Module) Related Online Help: Add an Initial CMS-2728 (Opens CROWNWeb Online Help)


http://mycrownweb.org/assets/crownweb/Patients/CMS-



http://mycrownweb.org/wp-content/uploads/2015/09/ICD-10-CM-LIST-OF-PRIMARY-CAUSES-OF-END-STAGE-RENAL-DISEASE.pdf




FAQs

71



Keywords 2728



FAQ Number:

00261

Question Will the ICD-10-CM list for Primary Cause of Renal Failure provided

for the October 1, 2015 implementation be the final list? Answer No. The list will be reviewed and updated as needed to help ensure

that valid diagnosis codes for Primary Causes of Renal Failure are reflected. CMS recommends using the ICD-10 Code Book/Manual to select the appropriate code for the primary cause of renal failure.




Keywords 2728






http://mycrownweb.org/assets/crownweb/Patients/CMS-





Patients

72

CMS-2746

FAQ Number:

00005

Question How can I add a primary cause of death on the 2746? Answer You must update the Primary Cause of Death in the Medical Info section of the Edit Patient

Attributes screen. If you discharge a patient with a reason of Death without populating the Death Code and Death Description fields, you will see a dash "-" in this field, and will not be able to submit the CMS-2746.

Graphics

Resources Related Training: Completing the CMS-2746 Form (Online Training Module) Related Online Help: Add a CMS-2746 Form (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


http://mycrownweb.org/assets/crownweb/Patients/Add_a_CMS-2746_Form.htm




FAQs

73


Keywords 2746 Primary Cause of Death



FAQ Number:

00003

Question How long do I have to submit a CMS-2746 form in CROWNWeb? Answer Per the instructions included on the CMS-2746 form, CMS-2746 forms must be entered into

CROWNWeb within 14 days of the patient’s death. Graphics

Resources Related Training: Completing the CMS-2746 Form (Online Training Module) Related Online Help: Add a CMS-2746 Form (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords 2746






Patients

74



FAQ Number:

00205

Question If a patient passes away while admitted as a Transient patient in

another facility, who completes the CMS-2746 Form? Answer The home facility is responsible for updating the Patient Attributes

page with the death information, and for completing the CMS-2746 form.


Completing the CMS-2746 Form (Online Training Module) Related Online Help: Add a CMS-2746 Form (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords 2746 Transient



PART

FAQ

00049



http://mycrownweb.org/crownweb-quick-start-guides/



FAQs

75

Number: Question What is the PART "Verification" section of CROWNWeb? Answer The PART verification is designed to replace the Patient Activity

Report (although you should follow the direction of your ESRD Network on continuing to submit the PAR until otherwise notified). Facilities must verify their patient's admit/discharge status, treatment status, and patient attributes once every 30 days to ensure that the data in the ESRD Patient Registry is correct.


View and Verify PART Data (Online Training Module) Related Online Help: Verify PART Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area PART

Keywords Verify



FAQ Number:

00220

Question Why do I see a patient listed twice on the PART screen? Answer When more than one PART event occurs for a patient in a single

month, you will see the patient listed twice. However, this will also happen when duplicate patients exist with

http://mycrownweb.org/pcw_course/verifying-part-data/

http://mycrownweb.org/assets/crownweb/Patients/Verify_PART_Data.htm




Patients

76

different CROWN UPIs. To check this: 1. Review each patient record. 2. If the CROWN UPI numbers are the same, you can review the

patient once and then verify both rows. 3. If each record has a different CROWN UPI, contact the

QualityNet Help Desk. Graphics N/A Resources Related Training:

Verifying PART Data (Online Training Module) Related Online Help: Verify PART Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords PART Twice UPI Duplicate



FAQ Number:

00051

Question Do we send a paper copy of the PART verification to the Network? Answer No. Networks will access CROWNWeb to verify PART completion.

However, you should continue to submit paper Patient Activity Reports if directed to do so by your ESRD Network.


Verifying PART Data (Online Training Module)







FAQs

77

Related Online Help: Verify PART Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords PART



FAQ Number:

00056

Question When you discharge a patient, how long does the patient remain in

your PART screen? Answer Once you verify the patient’s discharge in the PART screen, the

patient will no longer display in PART. Graphics N/A Resources Related Training:

Verifying PART Data (Online Training Module) Related Online Help: Verify PART Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Patient Discharge











Patients

78


FAQ Number:

00124

Question Are Transient patients included in the PART screen? Answer Yes. Transient patients will display in the PART screen if admitted as a Transient patient.

To view Transient patients, choose the Transient filter on the PART Verification screen and click Submit. This will display only Transient patients and their status.

Graphics

Resources Related Training: Verifying PART Data (Online Training Module) Related Online Help: Verify PART Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords PART Filter Transient








FAQs

79

FAQ Number:

00052

Question How do I add/edit the physician associated with my patient on the PART screen? Answer Modify the physician for any patient by clicking on the Treatment link for the patient, and then

click Edit Treatment in the gray sub-menu. You can then select the physician's name on the treatment record.

Graphics

Resources Related Training: Verifying PART Data (Online Training Module) Related Online Help: Verify PART Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide






Patients

80

FAQ Properties CROWNWeb Tab/Area Patient PART

Keywords Edit Add Physician



FAQ Number:

00090

Question What do I do when a patient does not appear on the PART

Verification screen? Answer 1. Ensure that the correct facility is selected.

2. Select All Patients from the Filter drop-down list. 3. Click Search. 4. Review the patient list to ensure that the patient has not

already been verified by another user. 5. If the problem continues, contact the QualityNet Help Desk.




Keywords PART Filter All Patients Verify





http://mycrownweb.org/assets/quickstartguides/FacilityEditorQuickStartGuide.pdf



FAQs

81

FAQ Number:

00047

Question What do I do if a patient appears on our PART list but is not our

patient? Answer If you see patients on your PART list that should not be there,

contact the QualityNet Help Desk. Be sure that the patient is not a former patient that is in need of final PART verification. Patients that you discharge will need to be verified one final time before they no longer appear on your PART list.




Keywords Verify Patient



FAQ Number:

00123






Patients

82

Question Do we have to verify all patients in PART monthly? Answer Yes. The PART screen is used to verify new activity and validate

existing information for the patient, i.e., admit/discharge status, treatment information, and attending physician. You must verify this information at least once per month for each patient.




Keywords PART Monthly



FAQ Number:

00093

Question Can more than one person at a facility verify PART data? Answer Yes. All Facility Editors in your facility can verify data in the PART

screen. Graphics N/A Resources Related Training:

View and Verify PART Data (Online Training Module) Related Online Help:







FAQs

83

Patients - Verify PART Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords PART Role Roles Verify



FAQ Number:

00126

Question Can I verify a patient that recently passed away on the PART

Verification screen? Answer If that patient's PART data has not been verified within the past 30

days, the patient's name will appear on the Part Verification screen after you have entered the Date of Death and Cause of Death on the Edit Patient Attributes screen.


View and Verify PART Data (Online Training Module) Related Online Help: Patients - Verify PART Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords PART Death Deceased










Patients

84

Date Cause Verify



Transient

FAQ Number:

00130

Question Are Transient patients admitted for longer than 30 days (or 13

treatments) automatically transferred to permanent status? Answer No. After more than 30 days (or 13 treatments), the facility must edit

the Admit/Discharge record. The facility must change the Transient status from Yes to No to make the admission permanent, back to the date of first admission. This will discharge the patient from the Home facility as of this date.


Admit and Discharge Transient Patients (Online Training Module) Related Online Help: Edit or Remove Admit/Discharge Information (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Admit Transient Status Permanent


http://mycrownweb.org/pcw_course/admitting-discharging-transient-patients/





FAQs

85


FAQ Number:

00041

Question Do we need to enter all Transient Patients in CROWNWeb, even If

they are there for only one treatment? Answer Yes. You must admit any patient you are treating at your facility into

CROWNWeb, even Transient patients that are there for only one treatment.


Admit and Discharge Transient Patients (Online Training Module) Related Online Help: Admit An Existing Patient (Transient Patient) (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Admit Transient



FAQ Number:

00060

Question How do I admit transient patients?






Patients

86

Answer When admitting the patient: 1. Select an Admit Reason of Transfer In. 2. In the Transient Status field select Yes. 3. Complete the additional required fields that display for Transient patients.

Graphics

Resources Related Training: Admit and Discharge Transient Patients (Online Training Module) Related Online Help: Admit an Existing Patient (Transient Patient) (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide





FAQ Number:

00095






FAQs

87

Question What should we use as the Transient Reason in CROWNWeb if a patient will be a transient at

our nursing home for rehab for 30 days or less? Answer In the Transient Reason field drop-down, select Travel. Graphics

Resources Related Training: Admit and Discharge Transient Patients (Online Training Module) Related Online Help: Admit An Existing Patient (Transient Patient) (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Admit Transient Reason Nursing Home Rehab



Treatment






Patients

88

FAQ Number:

00190

Question How can I enter patient treatment information that occurred before

our facility received approval to open? Answer Contact your ESRD Network for assistance. Graphics N/A Resources Related Training:

Working With Patient Treatment Information (Online Training Module) Related Online Help: Add Dialysis Treatment Information (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Treatment Prior Opening



FAQ Number:

00102

Question When you have several physicians that see patients, which physician should you select as the

Attending Physician? Answer It is up to each patient to designate their primary physician.

http://mycrownweb.org/pcw_course/working-with-patient-treatment-information/

http://mycrownweb.org/assets/crownweb/Patients/add_dialysis_treatment_information.htm




FAQs

89

Select the patient's physician of choice from the Attending Practitioner list when admitting the patient. If the physician is not listed in the drop-down list, add the physician to your facility in the Personnel tab.

Graphics

Resources Related Training: Adding Facility Personnel (Online Training Module) Related Online Help: Add Facility Personnel (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Treatment Personnel Physician Attending Add



http://mycrownweb.org/pcw_course/adding-facility-personnel/

http://mycrownweb.org/assets/crownweb/Personnel/Add_Facility_Personnel.htm




Patients

90

FAQ Number:

00193

Question How do we enter temporary treatments that are different from the

patient's current modality? Answer You don't need to enter these treatments. The Treatment Summary

screen should capture only permanent, doctor-prescribed changes to the patient's treatment. Temporary treatments designed to backup or augment existing treatment; and because they are not intended to be a permanent course of treatment, do not need to be recorded in CROWNWeb.


Working With Patient Treatment Information (Online Training Module) Related Online Help: Edit Dialysis Treatment Information (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Treatment Temporary Modality Change Backup



http://mycrownweb.org/pcw_course/working-with-patient-treatment-information/

http://mycrownweb.org/assets/crownweb/Patients/Treatment/Edit_Dialysis_Treatment_Information.htm




FAQs

91

FAQ Number:

00246

Question My PD patient is coming in center for a short period of backup hemodialysis treatments. Do I

need to enter a new Treatment Record for this? Answer It depends on where the patient is coming from.

• If the patient is receiving 1-2 HD treatments at the same facility that they receive PD: You do NOT need to enter a new treatment record, or alter the admit/discharge record in this instance. This temporary treatment does not require that a new treatment record be created.

• If the patient is receiving extensive HD treatments at the same facility that they receive PD: Consult with the physician to determine if this is going to be a permanent change in treatment. If the physician determines this is no longer a backup course of treatment, then you may need to create a new Add Treatment record for the patient.

• If the patient is coming for HD from a different facility: If the patient is not currently admitted to your facility, the patient must be admitted as a Transient Patient if the number of backup sessions is anticipated to be 13 or less. When the patient returns to their original therapy, discharge the patient with a reason of Transfer.

Graphics

Resources Related Training: Discharging a Patient (Online Training Module) Related Online Help:


Patients

92

View Admit/Discharge Summary (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords System Discharge Transfer Difference







93

Personnel FAQ Number:

00066

Question Can I delete personnel that no longer work at my facility? Answer Yes, but once an individual is associated with a CMS-2728 or CMS-2746 form, you can no longer

delete their personnel record from CROWNWeb. To hide those individuals from the drop-down lists in CROWNWeb, edit the personnel record and check the Inactive Record box. NOTE: If you inactivate personnel associated with multiple facilities (such as physicians), they will be hidden from ALL facilities they are associated with.

Graphics

Resources Related Training: Adding Facility Personnel (Online Training Module) Related Online Help: Inactivate Personnel (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties


http://mycrownweb.org/assets/crownweb/Personnel/inactivate_facility_personnel.htm

http://www.mycrownweb.org/assets/quickstartguides/FacilityEditorQuickStartGuide.pdf



Personnel

94

CROWNWeb Tab/Area Personnel

Keywords Delete Hide Inactivate Physicians



FAQ Number:

00064

Question How do I get my physician to show in a physician list? Answer For a physician to show up in a list, you must add them in the Personnel tab with a Job

Description of Facility Medical Director, Facility Nephrologist, Other Physician, or Transplant Surgeon. You must also add an NPI or a UPIN for the physician.

Graphics

Resources Related Training: Add Facility Personnel (Online Training Module)


FAQs

95

Related Online Help: Add Facility Personnel (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area Personnel

Keywords Add Personnel



FAQ Number:

00065

Question Can a facility add more than one attending physician? Answer Yes. Facilities can add as many physicians as necessary in the Personnel module. Graphics

Resources Related Training: Adding Facility Personnel (Online Training Module) Related Online Help: Add Facility Personnel (Opens CROWNWeb Online Help) Related Material:







Personnel

96

Facility Editor Quick Start Guide FAQ Properties CROWNWeb Tab/Area

Personnel

Keywords Add Attending Physician



FAQ Number:

00057

Question I do not see any nephrologists listed in my patient's treatment records. How can I fix this? Answer You must ensure that your nephrologists are added to your facility in the Personnel tab. Once

added in the Personnel tab, the nephrologists will display in the Attending Practitioner lists throughout CROWNWeb.

Graphics

Resources Related Training: Adding Facility Personnel (Online Training Module) Related Online Help: Personnel - Add Facility Personnel (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide









FAQs

97

FAQ Properties CROWNWeb Tab/Area Personnel

Keywords Add Doctor Nephrologist Attending Practitioner



FAQ Number:

00207

Question Can one person have more than one job title/description? Answer Yes, CROWNWeb allows one person to have multiple job descriptions. Click the Add New

Position button on the Edit Personnel screen to add multiple job descriptions. Graphics

Resources Related Training: Adding Facility Personnel (Online Training Module) Related Online Help: Personnel - Add Facility Personnel (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties

http://projectcrownweb.org/pcw_course/adding-facility-personnel/

http://projectcrownweb.org/assets/crownweb/personnel/add_facility_personnel.htm




Personnel

98

CROWNWeb Tab/Area Personnel

Keywords Multiple Job Titles Descriptions Add New Position



99

Reports FAQ Number:

00104

Question How long does it take for submitted information to display in

CROWNWeb and on Reports? Answer Data that is submitted in CROWNWeb is visible in the system

immediately. Data will not be included in Reports until the following day.


Running Facility Reports (Online Training Module) Related Online Help: Reports - About Reports (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Reports Data View



FAQ Number:

00053

http://mycrownweb.org/pcw_course/running-facility-reports/

http://mycrownweb.org/assets/crownweb/Reports/about_reports.htm




Reports

100

Question Is there a PART report that we can print? Answer No. There is not a printed PART report. Graphics N/A Resources Related Training:

Running Facility Reports (Online Training Module) Related Online Help: Reports - About Reports (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area Reports

Keywords PART



FAQ Number:

00188

Question Can we run a report to view patients with outstanding 2728 forms? Answer Yes. Effective with CROWNWeb 4.5, facilities can go to the Reports

tab and select the "Missing Forms" report. The Missing Forms report will outline any forms that have been started and saved (not submitted) or that have not been started at all. Facilities can use this report to identify forms that are outstanding and must be completed.


Facility Reports (Online Training Module)







FAQs

101

Related Online Help: Reports - About Reports (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area Reports

Keywords Patients Forms Outstanding Completed Report







103

Clinical FAQ Number:

00249

Question When do we use the “Master N/A” checkbox? Answer The “Master N/A” checkbox should be used only on those rare occasions when a patient’s

clinical values are required by CROWNWeb, but the patient passed away before receiving a treatment in the facility during that calendar month. NOTE: If there are ANY HD/PD/Vascular Access values that you can enter (Vascular Access info will be available if the patient visits even one time), do not use the Master N/A feature – Enter the individual values that you have, and the field-level N/A checkboxes for the ones you do not.

Graphics

Resources Related Training: Manage Patient Clinical Values (Online Training Module) Related Online Help: Clinical - Using the NA Checkboxes (Opens CROWNWeb Online Help) Related Material:


http://mycrownweb.org/assets/crownweb/Clinical/Using_the_NA_checkboxes.htm

Clinical

104

Facility Editor Quick Start Guide FAQ Properties CROWNWeb Tab/Area Tab




FAQ Number:

00252

Question When do I use a field-level “N/A” checkbox? Answer “N/A” means “Not Available” – When you select N/A for any field, you are indicating that you

do not have the requested lab value for that patient for that month. Graphics

Resources Related Training: Manage Patient Clinical Values (Online Training Module) Related Online Help: Patients - Using the NA Checkboxes (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide









FAQs

105





FAQ Number:

00253

Question Why are there only two selections for Kt/V Method in the

Hemodialysis Aduquacy selections? Answer "UKM" and "Daugirdas II" are the only acceptable methods of

calculating single pool Kt/V under the Quality Incentive Program for PY 2016. Please reference: http://www.dialysisreports.org/ESRDMeasures.aspx http://www.dialysisreports.org/pdf/esrd/public-measures/HemodialysisAdequacy-ktv-2016FR.pdf The NKF KDOQI Guidelines define UKM here: https://www.kidney.org/blog/ask-doctor/there-some-reason-why-my-clinic-has-changed-ktv-urr-metric-treatment-efficiency Please contact your lab and ask which calculation method they are using to derive the Kt/V for the patient.

Graphics

Resources Related Training: Manage Patient Clinical Values (Online Training Module) Related Online Help: Patients - Using the NA Checkboxes (Opens CROWNWeb Online

http://www.dialysisreports.org/ESRDMeasures.aspx

http://www.dialysisreports.org/pdf/esrd/public-measures/HemodialysisAdequacy-ktv-2016FR.pdf

http://www.dialysisreports.org/pdf/esrd/public-measures/HemodialysisAdequacy-ktv-2016FR.pdf

https://www.kidney.org/professionals/kdoqi/guidelines_updates/doqiuphd_i.html

https://www.kidney.org/professionals/kdoqi/guidelines_updates/doqiuphd_i.html

http://projectcrownweb.org/assets/crownweb/clinical/using_the_na_checkboxes.htm

http://projectcrownweb.org/assets/crownweb/clinical/using_the_na_checkboxes.htm

Clinical

106

Help) Related Material: Facility Editor Quick Start Guide





FAQ Number:

00250

Question Will a field still carry over from month to month if I mark it as “N/A” one month? Answer No. Marking a field as “N/A” during a reporting month will stop that field from carrying over to

the next month. You will need to submit a new valid value for that field next month. Graphics

Resources Related Training: Manage Patient Clinical Values (Online Training Module) Related Online Help: Patients - Using the NA Checkboxes (Opens CROWNWeb Online Help)






FAQs

107






FAQ Number:

000247

Question Can I enter lab values for hospitalized or transient patients that were

not taken at my facility? Answer You can enter lab values obtained by other facilities provided they

meet the following guidelines:

• Serum Calcium and Serum Phosphorous: You can report a patient's serum calcium and serum phosphorous during a month the patient is transient or hospitalized using labs drawn by another provider or facility. These labs must be evaluated by an accredited laboratory and the dialysis facility must review the readings.

• Hemoglobin and Hematocrit You can report a patient's hemoglobin/hematocrit readings and ESA dosage (if applicable) for the patient for a month if a patient has labs drawn by another provider or facility. These labs must be evaluated by an accredited laboratory, and the dialysis facility must review the readings.


Managing Patient Clinical Values (Online Training Module)





Clinical

108

Related Online Help: Clinical - Add Anemia Management (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Print



FAQ Number:

00081

Question Can I print a patient's clinical information? Answer No. You cannot currently print clinical information for a patient. Graphics N/A Resources Related Training:

Managing Patient Clinical Values (Online Training Module) Related Online Help: N/A (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Print



http://mycrownweb.org/assets/crownweb/Clinical/Add_Hemodialysis_Peritoneal_Dialysis_Anemia_Management_Information.htm








FAQs

109

FAQ Number:

00062

Question On my Clinical data screens, I do not see patients that I should be seeing. What do I do? Answer Check to see if you have selected the correct treatment type (HD/PD) for the patient you are

trying to locate. Patients will only display for the collection type selected for that clinical month, and only if they were admitted to your facility during the clinical month. If you have the correct treatment type selected, check to see if data has already been submitted for that patient for that month. Patients with data successfully submitted once during the month will no longer appear on the Without Clinical Data search results.

Graphics

Resources Related Training: Managing Patient Clinical Values (Online Training Module) Related Online Help: Clinical - About Clinical Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Missing






Clinical

110

Patients



FAQ Number:

00021

Question How often do we need to submit clinical values? Answer CMS requires all available hemodialysis, peritoneal dialysis, and

vascular access clinical values to be entered into CROWNWeb once per month for each patient.


Managing Patient Clinical Values (Online Training Module) Related Online Help: Clinical - About Clinical Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Schedule



FAQ Number:

00025

Question How do we correct an incorrect lab value that we submitted?






FAQs

111

Answer If the error has been identified prior to the clinical month closing, simply resubmit the correct lab value to overwrite the incorrect one. Errors cannot be corrected once a clinical month closes. If the lab data was submitted via EDI (batch), you must correct the lab value in the source system and then re-upload the data to CROWNWeb. If you manually correct a value in CROWNWeb, it may be incorrectly submitted again in the future via batch.


Managing Patient Clinical Values (Online Training Module) Related Online Help: Clinical - Edit Clinical Information (Opens CROWNWeb Online Help) Related Material: N/A


Keywords Lab Correct EDI Batch



FAQ Number:

00019

Question How can I save my data in Clinical and return later to complete? Answer When entering data on the Clinical screen, facilities will see a "Save"

button located on the screen above and below the clinical entry fields. Simply click the "Save" button to store your data. Please note that data that is saved but not submitted will NOT count towards data entry compliance. Facilities must SUBMIT data once per month for each patient to adhere to CMS requirements. You can


http://mycrownweb.org/assets/crownweb/Clinical/Edit_Clinical_Information.htm



Clinical

112

search for patients with Saved data on the clinical screen to identify any patients with saved data that has not yet been submitted.

Graphics



Keywords Save Submit Data



FAQ Number:

00023






FAQs

113

Question Do we enter lab values for a month only if the data was obtained during that month? Answer Yes. Beginning with CROWNWeb 4.4, all lab values that are present on the clinical screens must

have a valid entry. You should enter all required lab values for a patient. In the event that you did not obtain a specific lab value for a patient, you can check the “N/A” checkbox for that individual field, as shown in the image below. ALL clinical fields must have a valid lab value OR an “N/A” value checked, and “N/A” must only be used when there is no value present for a patient for a month.

Graphics

Resources Related Training: Managing Patient Clinical Values (Online Training Module) Related Online Help: Clinical - Add Hemodialysis/Peritoneal Dialysis Vaccination (Open CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Labs Vaccinations Requirements



FAQ Number:

00178


http://mycrownweb.org/assets/crownweb/Clinical/Add_Hemodialysis_Peritoneal_Dialysis_Anemia_Management_Information.htm




Clinical

114

Question Do we need to enter lab values for Transient patients? Answer Facilities must enter the Hemodialysis (HD), Peritoneal Dialysis (PD),

and Vascular Access lab values that they obtain for ANY patient, Transient or otherwise, during a clinical month. If you do not have labs for a particular patient, you cannot enter lab values for that patient. However, you still must enter the minimum required information for that patient on the appropriate Clinical screens.


Managing Patient Clinical Values (Online Training Module) Related Online Help: Clinical - About Clinical Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Transient



FAQ Number:

00185

Question Are there worksheets available to help us collect and enter data? Answer Worksheets are available in the Supporting Materials section of the Training tab on

http://www.mycrownweb.org.







FAQs

115

Graphics

Resources Related Training: N/A (Online Training Module) Related Online Help: N/A (Opens CROWNWeb Online Help) Related Material: Admit Patient Worksheet Initial 2728 Worksheet

FAQ Properties CROWNWeb Tab/Area Website

Keywords Training Worksheets Data Entry



FAQ

00245

http://mycrownweb.org/crownweb-training-materials/


http://mycrownweb.org/assets/worksheets/Initial_2728_Worksheet.pdf




Clinical

116

Number: Question If my patient received an influenza vaccination two months ago, what do I enter for this month

for the vaccination? Answer Vaccination information is scheduled to carry over from month to month in an upcoming

release of CROWNWeb. Currently, enter influenza vaccination information if it occured during the reporting month. When a new Influenza vaccination is administered in the fall, enter the new vaccination date during that month’s clinical data entry, and that new information will begin to carry over. If a vaccination was not given during the reporting, month, select Medical Reason(s) as the Reason No Influenza Vaccination and Other Medical as the Influenza Exclusion Reason.

Graphics

Resources Related Training: Discharging a Patient (Online Training Module) Related Online Help: Clinical - Add Hemodialysis/Peritoneal Dialysis Vaccination Information (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords System Discharge Transfer Difference




http://mycrownweb.org/assets/crownweb/Clinical/Add_Hemodialysis_Peritoneal_Dialysis_Vaccination_Information.htm




FAQs

117

FAQ Number:

00247

Question I thought we only had to enter vaccinations into the clinical screens if they were given during

the month we are entering. Is this still the case? Answer Yes. CMS has instructed users to enter vaccinations during the month that the vaccinations

were administered. Vaccinations entered in previous months will also be carried over. Graphics

Resources Related Training: Manage Patient Clinical Values (Online Training Module) Related Online Help: Patients - Add Vaccination Information (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Vaccination Clinical Influenza Pneumococcal Hepatitis B








Clinical

118

FAQ Number:

00082

Question Does Vaccination data carry over from month-to-month? Answer Yes. Vaccination data will carry over from month to month with an upcoming release of

CROWNWeb, but the field must have a valid vaccination date to enable this feature. Users can (but are not required to) enter any past vaccination values that are available (such as Pneumococcal, which is a very infrequent vaccination) to start the carry over process. Then, simply enter future vaccinations such as Influenza as they occur. Once populated, the fields will carry over until updated with a new valid value OR cleared with an “N/A” selection.

Graphics

Resources Related Training: Managing Patient Clinical Values (Online Training Module) Related Online Help: Clinical - Add Hemodialysis/Peritoneal Dialysis Vaccination (Opens CROWNWeb Online Help) Related Material: N/A


Keywords Vaccination







FAQs

119

FAQ Number:

00251

Question What happens to our previous month entries that were in the old

Clinical screen format? Answer Nothing. If the data was submitted and accepted by CROWNWeb,

you do not need to do anything. That data is still considered accepted in compliance with CMS monthly reporting requirements.


Manage Patient Clinical Values (Online Training Module) Related Online Help: Patients - Using the NA Checkboxes (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide





FAQ Number:

00264

Question How often do I need to submit Clinical Depression Screening

information in CROWNWeb?






Clinical

120

Answer In order to comply with the requirements of the PY 2018 QIP, you must submit Clinical Depression Screening and Follow-Up Plan Information for each eligible patient at least once between 1/1/2016 and 1/31/2017.


Manage Patient Clinical Values (Online Training Module) Related Online Help: Clinical Depression Screening (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide





FAQ Number:

00263

Question How often do I need to submit Pain Assessment information in

CROWNWeb? Answer In order to comply with the requirements of the PY 2018 QIP, you

must submit Pain Assessment and Follow-Up Plan Information for each eligible patient once between 1/1/2016 and 7/1/2016 and once between 7/1/2016 and 1/31/2017.In order to comply with the


http://mycrownweb.org/assets/crownweb/Clinical/Clinical_Depression_Screening_and_Follow_Up_Reporting.htm




FAQs

121

requirements of the PY 2018 QIP, you must submit Pain Assessment and Follow-Up Plan Information for each eligible patient once between 1/1/2016 and 7/1/2016 and once between 7/1/2016 and 1/31/2017.


Manage Patient Clinical Values (Online Training Module) Related Online Help: Pain Assessment and Follow Up Reporting (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide





FAQ Number:

00265

Question How do I find my Facility DBA Name on the Pain Assessment and

Clinical Depression Screening screens? Answer Enter either your Facility CCN or Facility NPI number in the

appropriate field and then click Go. Your Facility DBA Name will display.


Completing the CMS-2728 (Online Training Module) Related Online Help: Add an Initial CMS-2728 (Opens CROWNWeb Online Help) Related Material:


http://mycrownweb.org/assets/crownweb/Clinical/Pain_Assessment_and_Follow_Up_Reporting.htm





Clinical

122

Facility Editor Quick Start Guide FAQ Properties CROWNWeb Tab/Area Tab




HD/PD

FAQ Number:

00082

Question Does Vaccination data carry over from month-to-month? Answer Yes. Vaccination data will carry over from month to month with an upcoming release of

CROWNWeb, but the field must have a valid vaccination date to enable this feature. Users can (but are not required to) enter any past vaccination values that are available (such as Pneumococcal, which is a very infrequent vaccination) to start the carry over process. Then, simply enter future vaccinations such as Influenza as they occur. Once populated, the fields will carry over until updated with a new valid value OR cleared with an “N/A” selection.

Graphics

Resources Related Training: Managing Patient Clinical Values (Online Training Module)





FAQs

123

Related Online Help: Clinical - Add Hemodialysis/Peritoneal Dialysis Vaccination (Opens CROWNWeb Online Help) Related Material: N/A


Keywords Vaccination



FAQ Number:

00016

Question What should we enter for medications, such as ESA, IV Iron and Oral Iron? Answer If ESA was administered, report the date the ESA Agent was prescribed, the agent that was

prescribed, the amount actually administered for an in center patient or the amount prescribed for a home patient, and the route of administration. For example:

If IV Iron was administered, report the date the IV Iron was prescribed, the type of IV Iron that was administered, and the amount actually administered for an in center patient or the amount prescribed for a home patient. For example:




Clinical

124

If Oral Iron was prescribed, report the date the Oral Iron was prescribed, the type of IV Iron that was administered, and the amount actually administered for an in center patient or the amount prescribed for a home patient. For example:


Managing Patient Clinical Values (Online Training Module) Related Online Help: About Clinical Data (Opens CROWNWeb Online Help) Related Material: N/A


Keywords Medications Prescribed Administered ESA Iron Vitamin D







FAQs

125

FAQ Number:

00018

Question What is the Common Lab Test Date? Answer When a date is entered into the Common Lab Test Date field,

CROWNWeb will automatically populate lab value date field when the field is activated (via click or tab). A specific lab date can be manually changed if the lab was taken on a different date than the rest of the labs.

Graphics

Resources Related Training: Managing Patient Clinical Values (Online Training Module) Related Online Help: Clinical - Search for Clinical Values (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Common Lab Test Date




http://mycrownweb.org/assets/crownweb/Clinical/Search_for_Clinical_Values.htm




Clinical

126

FAQ Number:

00076

Question Peritoneal Dialysis (PD) facilities only draw labs quarterly, so how do we enter data

monthly? Answer If you did not draw labs to calculate Adequacy, use the field level N/A checkboxes to

designate thoes fields a Not Available. PD facilities should enter lab values in the months they were obtained, and provide the minimum required information in other months.

Graphics








FAQs

127

Keywords Peritoneal PD Monthly Quarterly



FAQ Number:

00085

Question Does our Peritoneal Dialysis (PD) facility need to submit Kt/V weekly in the Weekly Kt/V field? Answer PD facilities should enter their Kt/V values monthly in CROWNWeb. The Weekly Kt/V field is

provided so that facilities can enter the "week long" measurement that PD patients typically obtain.

Graphics

Resources Related Training: Managing Patient Clinical Values (Online Training Module) Related Online Help: Add Adequacy Information (Opens CROWNWeb Online Help) Related Material: N/A

FAQ Properties


http://mycrownweb.org/assets/crownweb/Clinical/Add_Hemodialysis_Peritoneal_Dialysis_Adequacy_Information.htm



Clinical

128

CROWNWeb Tab/Area Clinical

Keywords Peritoneal PD Weekly Kt/V



FAQ Number:

00161

Question What do we enter in the Hepatitis vaccination section when a patient is already testing positive

for Hepatitis B? Answer In this instance, indicate that the Hepatitis vaccination was not given, and provide an exclusion

reason of Medical Reasons > Other Medical. Graphics

Resources Related Training: Managing Patient Clinical Values (Online Training Module) Related Online Help: Clinical - Add Vaccination Information (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide







FAQs

129

Keywords Hepatitis Vaccination Positive Exclusion



Vascular Access

FAQ Number:

00179

Question What should I select in the Current Access Type field in Vascular Access? Answer Complete this field based on where both lines were connected during the treatment that

occurred on the reporting date. Graphics

Resources Related Training: Manage Patient Clinical Values (Online Training Module - LMS Account Required) Related Online Help: Add Vascular Access Clinical Information (Opens CROWNWeb Online Help) Related Material: N/A


http://mycrownweb.org/assets/crownweb/Clinical/Add_Vascular_Access_Clinical_Information.htm



Clinical

130


Keywords Vascular Access VA Current Access Type



FAQ Number:

00109

Question How do we enter Vascular Access data? Answer On the Clinical screen, select Vascular Access in the Collection Type field. Graphics

Resources Related Training: Manage Patient Clinical Values (Online Training Module - LMS Account Required) Related Online Help: Add Vascular Access Clinical Information (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Vascular Access


http://mycrownweb.org/assets/crownweb/Clinical/Add_Vascular_Access_Clinical_Information.htm




FAQs

131



FAQ Number:

00212

Question In Vascular Access, how do we enter "More/Less than 90 Days" for

Catheters? Answer This specific field is no longer used; CROWNWeb calculates this

automatically for Fistula First. Graphics N/A Resources Related Training:

N/A (Online Training Module - LMS Account Required) Related Online Help: N/A (Opens CROWNWeb Online Help) Related Material: N/A


Keywords Vascular Access Catheter Days



FAQ Number:

00108

Question Do we still need to submit the Fistula First Report now that



Clinical

132

CROWNWeb is available? Answer Per CROWN Memo 12-0652-GN released by CMS on July 30, 2012,

facilities no longer need to submit vascular access data via the spreadsheet tool. All vascular access data will be collected via CROWNWeb.


Manage Patient Clinical Values (Online Training Module) Related Online Help: About Clinical Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Vascular Access Fistula First



FAQ Number:

00086

Question What date should be entered into the AV Fistula Usable Date field? Answer Enter the actual date that the AV Fistula became usable in the AV Fistula Usable Date field.

If the AV Fistula was usable prior to the date you admitted the patient and you know that date, enter the usable date in this field. When you click Submit, a warning may appear that this date is prior to the patient's admission date at your facility. Click the check box to override this warning, then click Submit again. If the date occurred before the patient was admitted to your facility and you do not know the actual date, enter the date the patient was admitted to your facility in this field.






FAQs

133

Graphics

Resources Related Training: Managing Patient Clinical Values (Online Training Module - LMS Account Required) Related Online Help: About Clinical Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Vascular Access AV Fistula Usable Date



Infections/Hospitalizations

FAQ Number:

00127






Clinical

134

Question If a patient is hospitalized for an entire reporting month, do I enter any clinical data?

Answer If you have labs from the hospital, they can be entered in CROWNWeb. However, if no labs were drawn for the patient during a calendar month, there is no clinical data required for that patient. If the patient appears on your Clinical list for that month, you can use the Master N/A option to indicate that there are no lab values available. Additionally, if a patient is hospitalized for the entire reporting month, you should discharge the patient from CROWNWeb effective on the date the patient left for the hospital.


Managing Patient Clinical Values (Online Training Module - LMS Account Required) Related Online Help: About Clinical Data (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Discharge Hospital

Version Number 4.5







135

Action List FAQ Number:

00089

Question Which role can view Notifications and Accretions? Answer Users with a Facility Editor or a Facility Viewer role can view

Notifications and Accretions. Graphics N/A Resources Related Training:

Notifications and Accretions - Facility Role (Online Training Module) Related Online Help: About Notifications and Accretions (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide

FAQ Properties CROWNWeb Tab/Area Action List

Keywords Notifications Accretions Role Roles



FAQ Number:

00186

Question Why do items still appear on the Action List screen after I update a

http://mycrownweb.org/pcw_course/notifications-accretions-facility-role/

http://mycrownweb.org/assets/crownweb/Notifications/About_Notifications_and_Accretions.htm




Action List

136

patient record? Answer Items in the Action List screen are a "snapshot" of a point in time,

and do not update immediately when you change data. After you resolve the Notification or Accretion, return to the Action List screen to indicate the action you took on the item. Once resolved, it will be removed from the Action List screen.

Graphics

Indicate an action

Resources Related Training: Notifications and Accretions - Facility Role (Online Training Module) Related Online Help: Notifications and Accretions (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Notification Accretion

http://projectcrownweb.org/pcw_course/notifications-accretions-facility-role/

http://projectcrownweb.org/assets/crownweb/notifications/about_notifications_and_accretions.htm




FAQs

137

Update



FAQ Number:

00187

Question How long does it take for an item disappear from the Action List

screen once resolved? Answer Notifications or Accretions should immediately be removed from the

Action List screen once you take an action on the item. Graphics N/A Resources Related Training:

Notifications and Accretions - Facility Role (Online Training Module) Related Online Help: About Notifications and Accretions (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Notification Accretion Resolved Disappear








139

Form 2744 FAQ Number:

00001

Question Do I need to complete a CMS-2744 annual facility survey for 2011? Answer No. The first 2744 that you will complete within the CROWNWeb

system will be for the 2012 survey year. Graphics N/A Resources Related Training:

Completing the CMS-2744 (Online Training Module) Related Online Help: CMS-2744 - About 2744 (Opens CROWNWeb Online Help) Related Material: N/A

FAQ Properties CROWNWeb Tab/Area Form 2744

Keywords 2744



FAQ Number:

00002

Question What defines a survey year for the CMS-2744 annual facility survey? Answer A survey year is defined as January 1 through December 31.

http://projectcrownweb.org/pcw_course/completing-the-cms-2744-form/

http://projectcrownweb.org/assets/crownweb/2744/about_2744.htm



Form 2744

140


Completing the CMS-2744 - Annual Facility Survey (Online Training Module) Related Online Help: About 2744 (Opens CROWNWeb Online Help) Related Material: N/A

FAQ Properties CROWNWeb Tab/Area Form 2744

Keywords Survey Year



http://mycrownweb.org/pcw_course/completing-the-cms-2744-form/

http://mycrownweb.org/assets/crownweb/2744/about_2744.htm



141

EDI (Batch) FAQ Number:

00010

Question What is a batch submitting organization (BSO)? Answer A batch submitting organization is a third party that submits bulk

data electronically on behalf of a facility using CROWNWeb's EDI feature. This is typically a facility corporate headquarters.




Keywords EDI Batch



FAQ Number:

00028

EDI (Batch)

142

Question How do we correct data that was submitted incorrectly via EDI (batch)?

Answer If data in CROWNWeb is incorrect, you must first fix the data in the originating data source. If you correct it in CROWNWeb only, the value will be overwritten with the incorrect value again when the data is uploaded again.




Keywords Correct Incorrect Data



FAQ Number:

00117

Question If we submit data via EDI (batch), do we still need to set-up personnel and facility information? Answer Yes. All facilities must update Facility information so other facilities can find facility data and

contact information. You must also update personnel so that you enter key personnel information required by your Network, as well as associated physicians and personnel completing the 2746 form.



FAQs

143

Graphics


Add, Edit and Delete Facility Personnel (Online Training Module) Related Online Help: About Personnel (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Keywords Personnel Facility



FAQ Number:

00087

Question We submit data via EDI (batch), but Vaccinations, Hospitalizations,

and Infections are not showing up. What should we do? Answer If you have entered this data in your organization's EMR for that

patient but it is not showing up in CROWNWeb, contact your organization's Corporate Help Desk to resolve this issue.


http://mycrownweb.org/assets/crownweb/Personnel/about_personnel.htm




EDI (Batch)

144

Graphics EDI Submitting Entity Contact Information

DCI Geraldine Bojarski Email: [email protected] Mobile: (412) 302-2933

Davita Davita Help Desk (888) 782-8737 or online support application

FMC FMC Help Desk Email: [email protected] (800) 662-1237 x4357

OneHealthPort (NRAA)

OneHealthPort Help Desk http://www.formstack.com/forms/?1228399-P1hy2crrdK (206) 624-3128 x116

Resources Related Training: N/A (Online Training Module) Related Online Help: N/A (Opens CROWNWeb Online Help) Related Material: N/A

FAQ Properties CROWNWeb Tab/Area

EDI Batch

Keywords Vaccinations Hospitalizations Infections



FAQ Number:

00013

Question When do I need to submit a Delegation of Authority (DOA) form? Answer If your facility is going to have a third party submit data on your

behalf (batch, EDI, NRAA/HIE), you must complete a Delegation of



http://www.formstack.com/forms/?1228399-P1hy2crrdK




FAQs

145

Authority form. Graphics N/A Resources Related Training:



Keywords Delegation of Authority DOA



FAQ Number:

00014

Question When is batch data available in CROWNWeb? Answer Once the batch submitting organization submits your facility’s data

and it passes validation without errors, your facility will be able to see the data in CROWNWeb immediately.







EDI (Batch)

146


Keywords Data



FAQ Number:

00015

Question What data does not get populated through Batch? Answer Items that must be manually entered into CROWNWeb include CMS-

2746 forms, CMS-2728 forms, the CMS-2744 annual facility survey, PART, Notifications and Accretions, personnel, and facility information.


Completing the CMS-2746 Form (Online Training Modules) Completing the CMS-2728 Form View and Verify PART Data Notifications and Accretions - Facility Role Add, Edit and Delete Facility Personnel Facility Information, Default Preferences, and Attestations Completing the CMS-2744 Form Related Online Help: About Personnel (Opens CROWNWeb Online Help) Patients - Add an Initial CMS-2728 Form Add a CMS-2746 Form Verify PART Data About Notifications and Accretions About Facilities Related Material: Facility Editor Quick Start Guide







http://mycrownweb.org/pcw_course/completing-the-cms-2744-form/

http://mycrownweb.org/assets/crownweb/Personnel/about_personnel.htm





http://mycrownweb.org/assets/crownweb/Facilities/about_facilities.htm




FAQs

147


Keywords Manual Data



FAQ Number:

00143

Question As an NRAA HIE participant, who do we contact if we need

assistance? Answer Contact your EMR vendor directly with your questions on what is

required of you as a participant in the HIE, at OneHealthPort Help Desk, http://www.formstack.com/forms/?1228399-P1hy2crrdK




Keywords NRAA HIE Help EMR



FAQ

00036




EDI (Batch)

148

Number: Question Do EDI (batch) submitters need to set up Facility Default Preferences,

or will this data be included as part of the upload? Answer Measurement values are submitted with the patient’s data when

sent via EDI. However, every facility should set up their Facility Default Preferences.


Facility Information, Default Preferences, and Attestations (Online Training Module) Related Online Help: Edit Default Preferences (Opens CROWNWeb Online Help) Related Material: Facility Editor Quick Start Guide


Facility Keywords Default

Preferences Version Number 5.1.6







149

MyCROWNWeb.org FAQ Number:

00120

Question Where can we get Training on CROWNWeb? Answer Go to http://www.mycrownweb.org and click the Training tab.

Here, you can access Quick Start Guides, Online Tutorials, and Instructional Videos. You can also register for any WebEx training events offered.

Graphics

Resources Related Training: All Online Tutorial Courses (Online Training Module) Related Online Help: CROWNWeb Online Help (Opens CROWNWeb Online Help) Related Material: Quick Start Guides CROWNWeb Training Videos



http://mycrownweb.org/education_/training-courses/

http://mycrownweb.org/assets/crownweb/Welcome/welcome_to_the_crownweb_reference_library.htm



http://mycrownweb.org/education_/crownweb-training-videos/


MyCROWNWeb.org

150

Keywords Training Manuals Tutorials LMS WebEx



FAQ Number:

00043

Question Can I take the online training modules more than once? Answer Yes. You can take the online training courses available on the CROWNWeb Learning

Management System as many times as needed. Graphics

Resources Related Training: All Online Tutorial Courses (Online Training Module) Related Online Help: N/A (Opens CROWNWeb Online Help) Related Material: N/A

FAQ Properties CROWNWeb Tab/Area Training

http://projectcrownweb.org/lms/courses

http://projectcrownweb.org/lms/courses

http://mycrownweb.org/education_/training-courses/



FAQs

151

Keywords Website LMS



FAQ Number:

00045

Question Where can we find the CROWNWeb glossary? Answer You can view the CROWNWeb Glossary in the CROWNWeb Info tab at

http://www.mycrownweb.org Graphics


N/A (Online Training Module) Related Online Help: N/A (Opens CROWNWeb Online Help) Related Material:

http://mycrownweb.org/help/glossary/


MyCROWNWeb.org

152

N/A FAQ Properties CROWNWeb Tab/Area Website

Keywords Glossary



FAQ Number:

00138

Question What should my screen resolution be set at to view

http://www.mycrownweb.org correctly? Answer Set your computer resolution to at least 1024x768. Graphics N/A Resources Related Training:



Keywords Resolution



FAQ

00185






FAQs

153

Number: Question Are there worksheets available to help us collect and enter data? Answer Worksheets are available in the Supporting Materials section of the Training tab on

http://www.mycrownweb.org. Graphics

Resources Related Training: N/A (Online Training Module) Related Online Help: N/A (Opens CROWNWeb Online Help) Related Material: Admit Patient Worksheet Initial 2728 Worksheet


Keywords Training


http://mycrownweb.org/crownweb-training-materials/


http://mycrownweb.org/assets/worksheets/Initial_2728_Worksheet.pdf




MyCROWNWeb.org

154

Worksheets Data Entry



155

Index 1 10 Code Book 69, 70, 71 1024x768 152 10CM 66 2 2011 139

survey 139 2728 53, 55, 57, 58, 60, 61, 62, 65, 67, 68,

70, 100, 146 outstanding 100 Social Security Administration 57

2728 Form 60, 61, 62, 63, 64, 68, 70 2746 142

completing 142 2746 Form 74 3 30 40

gone 40 A A Facility Editor and a Facility

Administrator 4 Acceptable methods 105 Accretions 13, 135, 137, 146 Action List 135, 137 Add 48, 53, 94

Date 48 Initial CMS 53 NPI 94

Add 2728 50 enable 50

Add Attending Physician 95 Add Doctor Nephrologist Attending

Practitioner 96 Add New Facility Adding 17 Add New Position button 97

Edit Personnel 97 Add Personnel 94 Add Treatment 91 Adequacy 126 Adhere 111

CMS 111 Admin 10

see 10 Admin Tab 3 Admission Record 68 Admit 31, 32, 34, 35, 37, 64, 68, 84

back 35 edit 64, 84

Admit Date 32, 36, 37, 68 including 37

Admit Discharge Summary 34 Admit Reason 43, 64, 85

change 64 Select 43, 85

Admit the 41 Admit Transient 85 Admit Transient Reason Nursing Home

Rehab 86 Admit Transient Status Permanent 84 Admit Transplant Dialysis Support

Transient 43 Age 63

Retired Due 63 Age Blank 63

Printed Retired Due 63 ALL 49, 93, 112 All CMS 57 All Facility Editors 82 ANY 113

obtain 113 ANY HD 103 Area 1, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14,

15, 17, 19, 20, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75,76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112,

156

113, 114, 115, 117, 118, 119, 122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 133, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 149, 150, 151, 152

Assign 3 Role 3

Attending Physician 88 Attending Practitioner 96 Attending Practitioner list 88 Attributes Claim Number Insurance 45 Authority 144

Delegation 144 Authority DOA 144 Authorized Batch Submitting Organization

20 change 20

AV Fistula 132 AV Fistula Usable Date 132 Away before 103 B Back 35

Admit 35 Batch 146 Batch Edit Facility 20 BSO 141 C Can be 4, 67, 70 Can be accepted in CROWNWeb 67 Catheters 131 Cause 83

Death 83 CCN 26 Census Admit 38 Census Report 38 Change 19, 20, 23, 46, 64, 84

Admit Reason 64 Authorized Batch Submitting

Organization 20 Date Opened 23 Legal Name 19 Race 46 Transient 84

Check 93 Inactive Record 93

Checkbox 103, 104, 112 Checkboxes 103, 126 Choose 78

Transient 78 Chronic dialysis 55

regular course 55 Clicking 79

Treatment 79 Clinical 109, 111, 113, 119, 130 Clinical Depression Screening 119 Clinical list 133 CM 66, 67, 68, 70 CM list 69, 71 CMS 13, 14, 15, 46, 47, 49, 50, 52, 54, 55,

57, 58, 59, 60, 61, 63, 65, 67, 68, 69, 70, 71, 72, 73, 74, 93, 110, 111, 117, 119, 139, 146 adhere 111 complete 54, 60 completes 74 signing 61, 65 submit 57, 61, 65, 73 submitted 14, 46 values 52

CMS Certification Number 26 CMS on July 30 24, 131 CMS-2728 55, 65 Code List 66, 67 Collection Type 130 Coming 91

HD 91 Common Lab Test Date 125 Complete 41, 54, 60, 74, 142, 144

2746 142 CMS 54, 60, 74 Delegation 144 Re 41

Complete For All ESRD Self 51 Conditions 14

Coverage 14 Contact 8, 10, 14, 15, 41, 48, 51, 58, 80, 81

Facility Administrator 10 Quality Net Help Desk 8, 10

FAQs

157

QualityNet Help Desk 14, 15, 41, 48, 51, 58, 80, 81

Training Team 15 Contact Information 143 Copy 76

PART 76 Corporate Help Desk 15, 143 Correct 21, 66

Date Opened 21 Correct Incorrect Data 141 Correct Submitted Edit 58 Coverage 13, 14

Conditions 14 ESRD Conditions 13, 14

CROWN UPIs 75 CROWNWeb 3, 4, 5, 6, 7, 10, 11, 12, 13, 14,

15, 17, 24, 28, 31, 32, 35, 38, 40, 41, 44, 49, 50, 54, 55, 57, 59, 60, 66, 67, 68, 69, 70, 71, 73, 74, 76, 85, 86, 90, 93, 96, 99, 103, 110, 115, 118, 119, 122, 125, 127, 131, 133, 139, 141, 143, 145, 146, 151 find 151

CROWNWeb 4.4 13, 112 CROWNWeb 4.5 49, 100 CROWNWeb Electronic Data Interchange

66 CROWNWeb Facility Administrator 6 CROWNWeb FAQs 1 CROWNWeb Frequently Asked Questions 1 CROWNWeb ID 8 CROWNWeb Info 151 CROWNWeb presents 66 CROWNWeb Role 4, 6 CROWNWeb Single User Interface 66 CROWNWeb Tab 1, 3, 4, 5, 6, 7, 8, 9, 10, 11,

12, 13, 14, 15, 17, 19, 20, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75,76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 119,

122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 133, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 149, 150, 151, 152

CROWNWeb's EDI 141 Current Access Type 129 D Data Submission Issues 15 Data Submission Requirement 13 Date 48, 60, 83

add 48 enter 60 entered 83

Date Opened 21, 23 change 23 correct 21

Date Regular Chronic Dialysis Began 52, 55 Daugirdas II 105 Davita 143 Davita Help Desk 143 Days 131 DBA 19 DCI 143 Death 48, 60, 72, 83

Cause 83 Primary Cause 48, 60, 72

Death Code 72 populating 72

Death Description 72 Death Signature 60 December 62 December 12th 62 December 31 139 Default Preferences 23, 25, 147 Delegation 144

Authority 144 complete 144

Delete Hide Inactivate Physicians 93 Determine 55

Glomular Filtration Rate 55 Dialysis 43 Dialysis After Transplant Failed 41 Dialysis Facility 39 Dialysis Training Patients 51

158

Discharage 32 Discharge 31, 32, 37, 64, 84 Discharge Date 33 Discharge Hospital 133 Discharge Information 48 Discharge Summary 32, 34, 37 Discharge Transfer Facility Subcategory 39 Discharge Transfer Hospice 40 Discharge Transplant Failed 48 Display 85

Transient 85 Do not 104 DOA 144 Does Vaccination 118, 122 Duplicate Records 48 During 103

that calendar month 103 E EDI 15, 25, 64, 66, 110, 141, 142, 143, 144,

147 EDI Batch 141, 142, 143, 144, 145, 146, 147 EDI Batch Admit Transfer 64 EDI Batch Facility 25, 147 EDI Submitters 66 EDI Submitting Entity 143 Edit 48, 64, 84

Admit 64, 84 Patient Attributes 48

Edit Add Physician 79 Edit Admit 32, 37, 48

Transplant Failed 48 Edit Admit Date 37 Edit Facility 17, 23 Edit Facility Details 17, 19, 28 Edit Initial Open Certification Dates 21 Edit Patient Attributes 46, 47, 60, 72, 83 Edit Personnel 97

Add New Position button 97 Edit Treatment 79 Effective Date 47 Employment 63

show 63 EMR 143, 147 Enable 50

Add 2728 50 End 62

February 62 Enter 53, 55, 59, 60, 64, 66, 67, 83, 103, 113

Date 60, 83 GFR 59 Hemodialysis 113 Initial CMS 53, 64

Entered and 57 Entitlement 41 Entitlement CMS 41, 51 Entitlement Section D Training 51 Er Medical 115 ERROR 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14,

15, 17, 19, 20, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 119, 122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 149, 150, 151, 152

ESA 107, 123 ESA Agent 123 ESRD 8, 14, 15, 50, 55, 64

New 64 ESRD Conditions 13, 14

Coverage 13, 14 ESRD Network 11, 17, 20, 21, 28, 41, 61,

74, 76, 88 ESRD Patient Registry 74 Ethnicity 46 EXACT PAGE on MyCROWNWeb.org 70 Experiencing 15

TECHNICAL DIFFICULTY 15 F Facility 68, 121, 142 Facility Administrator 3, 4, 5, 10, 135

Contact 10 Facility Batch 4

FAQs

159

Facility Default Preferences 23, 25, 147 Facility Editor 4, 5, 17, 19, 28, 135 Facility Medical Director 94

Job Description 94 Facility Nephrologist 94 Facility NPI 28, 121 Facility Viewer 4 FAQ Number 3, 4, 5, 6, 7, 8, 9, 10, 11, 12,

13, 14, 15, 17, 19, 20, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 119, 121, 122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 133, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 149, 150, 151, 152

FAQ Properties 1, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 17, 19, 20, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75,76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 119, 122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 133, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 149, 150, 151, 152

FAQs 1, 66, 67, 68, 69, 70, 71 February 62

end 62 Field 24 62

Supplemental CMS 62 Filter 80 Find 151

CROWNWeb 151 First 48

Fistula First 131 Fistula First Report 24, 131 FMC 143 FMC Help Desk 143 Forgot Password 7 G Geraldine Bojarski 143 GFR 55, 59

enter 59 specify 59

GFR Glomular Filtration Rate 55 Glomular Filtration GFR 59 Glomular Filtration Rate 55

determine 55 GN 24, 131 Gone 40

30 40 H HD 91, 113

coming 91 HD/PD 109 Help Desk 68 Help Desk Ticket 14, 68 Hematocrit 107 Hemodialysis 113

enter 113 Hemodialysis Aduquacy 105 Hepatitis 128 Hepatitis Vaccination Positive Exclusion

128 HIE 15, 144, 147 Home 10, 84 Home Page 5 Hospice 40 Hospitalization 143 I I.e 4, 81 ICD 66, 67, 68, 69, 70, 71

using 69, 70, 71 ICD-10 68 ID 45 Inactive Record 93

check 93 Including 37

160

Admit Date 37 Infections 143 Influenza 115, 118, 122 Influenza Exclusion Reason 115 Initial 2728 50 Initial Certification Date 21 Initial CMS 50, 53, 64

add 53 enter 53, 64

Instructional Videos 149 IV Iron 123 J January 62, 139 Job Description 94

Facility Medical Director 94 K Kt 105, 127 L Lab Correct EDI Batch 110 Lab Values 61 Lab Values Date 52 Labs Chronic 45 Days 54 Labs Vaccinations 112 Last 48 Legal Name 19

changing 19 update 19

Less 131 LMS Account Required 44, 55, 65, 129,

130, 131, 132, 133 Lookup Diagnosis 66 M Manage 2728 41 Manage 2728 Forms 50 Manage Facility User Scope 3 Manual 69, 70, 71

select 69, 70, 71 Manual Data 146 Manuals Tutorials LMS WebEx 149

Training 149 Master 103, 133

use 103, 133 Medical Info 72 Medical Reasons 115, 128

Medicare 26 Medicare Applicants Only 51 Medicare Claim Number 45 Medicare Provider Number 26 Medications Prescribed Administered 123 Method 105 Missing 109

Patients 109 Missing Forms 100 More 131 Multiple Job Titles Descriptions Add New

Position 97 My PD 91 N N/A 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15,

17, 20, 21, 23, 24, 25, 26, 28, 35, 36, 43, 44, 48, 49, 50, 52, 53, 57, 58, 60, 61, 64, 65, 66, 67, 68, 69, 70, 71, 74, 75, 76, 77, 80, 81, 82, 83, 84, 85, 88, 90, 99, 100, 107, 108, 110, 113, 114, 118, 119, 122, 123, 127, 129, 131, 133, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 150, 151, 152

National Provider Identifier 26, 28 Nationwide Health Information Network 66 Nephrologists 96 Network 19, 23, 35, 66, 76, 142 Network Facility Editor 20, 21 New 64, 70

ESRD 64 New ESRD Patient 50, 53, 64

Transfer 64 NKF KDOQI Guidelines 105 No 69, 70, 71, 84

Yes 84 NOT 91, 111 Not Available 104, 126 NOTE 93, 103 Notifications 13, 135, 146

resolve 135 Notifications Accretions Role Roles 135 NPI 26, 28, 94

add 94

FAQs

161

NPI CCN Numbers Provider Certification 26

NPI Identifier Enter 28 NRAA 143, 144 NRAA HIE 15, 147 NRAA HIE Help EMR 147 NwHIN 66 O Obtain 113

ANY 113 Occured 115 October 68, 69, 71 OneHealthPort 143 OneHealthPort Help Desk 143, 147 Online Training Module 3, 4, 5, 6, 10, 12,

17, 19, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83,84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 119, 122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 133, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 149, 150, 151, 152

Online Tutorials 149 Only ICD 67 Opens CROWNWeb Online Help 3, 4, 5, 6,

10, 12, 17, 19, 20, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82,83, 84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 119, 122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 133, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 149, 150, 151,152

Oral Iron 123 Oth 115 Other Medical 128 Other Physician 94 Outstanding 100

2728 100 Ownership Owner Change 28 P Pain Assessment 120, 121

DBA Name 121 PAR 74

submit 74 PART 13, 74, 75, 76, 77, 78, 79, 81, 82, 83,

99, 146 copy 76

PART Death Deceased Date Cause Verify 83

PART Filter All Patients Verify 80 PART Filter Transient 78 PART list 81 PART Monthly 81 PART Role Roles Verify 82 PART Twice UPI Duplicate 75 PART Verification 78, 80, 83 Password 8 Password Reset 7 Patient 5, 49, 66, 68, 109

Missing 109 see 5

Patient Activity Reports 74, 76 replace 74

Patient Attributes 41, 48, 74 Edit 48 updating 74

Patient Discharge 77 Patient Discharge Information 32 Patient PART 79 Patient truly 50 Patients Forms Outstanding Completed

Report 100 PD 91, 103, 113, 126, 127 Per CROWN Memo 12 24, 131 Peritoneal Dialysis 113, 126, 127 Peritoneal PD Monthly Quarterly 126

162

Peritoneal PD Weekly Kt 127 Personnel 88, 94, 95, 96 Personnel Facility 142 Physician 49 Pneumococcal 118, 122 Populating 72

Death Code 72 Primary Cause 48, 60, 66, 67, 69, 70, 71, 72

Death 48, 60, 72 update 72

PRINT 49 Printed Retired Due 63

Age Blank 63 Pubdate 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14,

15, 17, 19, 20, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 119, 122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 149, 150, 151, 152

Publish Date 1, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 17, 19, 20, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75,76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 119, 122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 133, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 149, 150, 151, 152

PY 2016 105 Quality Incentive Program 105

Q

Qnetsupport 8 Quality Incentive Program 14, 105

PY 2016 105 Quality Net Help Desk 8, 10

contact 8, 10 QualityNet Help Desk 4, 5, 7, 10, 14, 15, 41,

48, 51, 58, 75, 80, 81 contact 14, 15, 41, 48, 51, 58, 80, 81

Quick Start Guides 149 R Race 46

change 46 Rare occasions when a 103 Re 41, 51, 68

complete 41 Reason No Influenza Vaccination 115 Regular course 55

chronic dialysis 55 Related Material 3, 4, 5, 6, 7, 8, 9, 10, 11,

12, 13, 14, 15, 17, 19, 20, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 119, 122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 133, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 149, 150, 151, 152

Related Online Help 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 17, 19, 20, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 119, 122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 133, 135, 137, 139, 141,

FAQs

163

142, 143, 144, 145, 146, 147, 149, 150, 151, 152

Related Training 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 17, 19, 20, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 119, 122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 133, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 149, 150, 151, 152

Renal Failure 66, 69, 70, 71 Renal Failure Code List 67 Replace 74

Patient Activity Report 74 Reports 49, 99, 100 Reports Data View 99 Requirements Data Schedule 9 Resolve 135

Notification 135 Retired Due 63

Age 63 Review 69, 71 Role 3, 6

assign 3 Role Roles 4, 6 Role Roles Admin Home Tab 10 Role Roles Facility Editor 5 Role Scope Facility Administrator 1, 3, 7, 8,

10, 12 S Save Submit Data 111 Saved 46, 111 Scope 3 Screen Area 17, 49, 66, 67, 68, 69, 70, 71,

85, 103, 104, 105, 106, 119 Sdps.org 8 Search 1, 80 Section 51

Security Official 7, 8 See 5, 10

Admin 10 Patient 5

Select 43, 66, 68, 69, 70, 71, 85 Admit Reason 43, 85 Manual 69, 70, 71

Select All Patients 80 Select ICD 66, 68 Serum Calcium 107 Serum Creatinine 50, 61 Serum Phosphorous 107 Set 43

Transient 43 Shows 63, 65

Employment 63 Social Security Administration 65

Signing 61, 65 CMS 61, 65

SO 7 Social Security 65 Social Security Administration 50, 57, 63,

65 2728 57 shows 65

Social Security SSA 57 Specify 59

GFR 59 SSA 50, 65 SUBMIT 111 Submit ICD 66, 68 Submitted 14, 46, 57, 61, 65, 66, 68, 73, 74,

78, 132 CMS 14, 46, 57, 61, 65, 73 PAR 74

Supplemental CMS 62 Field 24 62

Supplemental Training 62 Support 15, 43

Training 15 Transplant 43

Supporting Materials 114, 152 Survey 139

2011 139

164

Survey Year 139 System Discharge 31, 91, 115 T TECHNICAL DIFFICULTY 15

experiencing 15 That calendar month 103

during 103 The Code List 68 Thoes 126 Threshold Requirement 14 Tier 68 Training 15, 114, 149, 152

Manuals Tutorials LMS WebEx 149 Support 15 Worksheets Data Entry 114, 152

TRAINING ASSISTANCE 15 Training on CROWNWeb 149 Training Team 15

contact 15 Transfer 31, 39, 40, 64, 91

New ESRD Patient 64 Transfer Discharge Subcategory 39, 40 Transfer In 85 Transfer Signature 61 Transient 43, 74, 78, 84, 85, 113

change 84 choose 78 display 85 Set 43 values 113

Transient Patients 85, 91 Transient Reason 86 Transient Status 85 Transplant 43

Support 43 Transplant Centers 11 Transplant Failed 48

Edit Admit 48 Transplant Re 41 Transplant Surgeon 94 Travel 86 Treatment 44, 79

clicking 79

Treatment Personnel Physician Attending Add 88

Treatment Prior Opening 88 Treatment Record 91 Treatment Summary 90 Treatment Temporary Modality Change 90 U UKM 105 Update 19, 47, 69, 71, 72, 74

Legal Name 19 Patient Attributes 74 Primary Cause 72 Vocational Rehab 47

Update DBA Name 19 UPIN 94 Use 66, 68, 103, 133

Master 103, 133 Used only 103 User Role Manager 3 Users 66 Using 69, 70, 71

ICD 69, 70, 71 V Vaccination Clinical 117 Vaccinations 143 Vaccinations Hospitalizations Infections 143 Values 52, 113

CMS 52 Transient 113

Vascular Access 103, 113, 129, 130, 131 Vascular Access AV Fistula Usable Date

132 Vascular Access Catheter Days 131 Vascular Access Fistula First 24, 131 Vascular Access VA Current Access Type

129 Verification 74 Verify Patient 81 Version Number 1, 3, 4, 5, 6, 7, 8, 9, 10, 11,

12, 13, 14, 15, 17, 19, 20, 21, 23, 24, 25, 26, 28, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74,

FAQs

165

75,76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 88, 90, 91, 93, 94, 95, 96, 97, 99, 100, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 117, 118, 119, 122, 123, 125, 126, 127, 128, 129, 130, 131, 132, 133, 135, 137, 139, 141, 142, 143, 144, 145, 146, 147, 149, 150, 151, 152

View Admit Discharge Information 64 View Admit Error 36 View Patient Attributes 34, 37 Vocational Rehab 47

updating 47 Vocational Rehab Voc VR 47 W WebEx 149

Website LMS 150 Weekly Kt 127 Without Clinical Data 109 Without this 50 Worksheets Data Entry 114, 152

Training 114, 152 Www.projectcrownweb.org 151, 152 X X116 143 X4357 143 XML 15, 66 Y Yes 43, 84, 85

No 84 Yes, CROWNWeb 97

Documents

FAQs - MyCROWNWebYou must enter all required lab values for all admitted patients in your facility once per month. Beginning with CROWNWeb 4.4, all lab values that are present on the