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CMS’ CROWNWeb Application
CROWNWeb 4.5 – Things to Come
August 28, 2014
With CROWNWeb Outreach, Communication, and Training
START TIME: 2:00 PM ET
8/28/2014
Using the Q&A Feature
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1. Mouse over to the right of your screen to access the WebEx Event Options.
8/28/2014
Using the Q&A Feature
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2. The Chat and Q&A windows should display by default. If not, click the right-facing triangle next to “Q&A” to open the Q&A window, or click the Q&A tab in the WebEx Event Options.
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3. Click the drop-down arrow next to “Ask:” and select All Panelists. Type your question, and click the Send button. A Panelist will send you a response.
8/28/2014
Today’s Host
Janis Grady, RHIT, CPHQ
Contract Officer’s Representative (COR)
CROWNWeb Outreach, Communication, and Training (OCT) Contract
Centers for Medicare & Medicaid Services
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CROWNWeb Outreach, Communication, and Training
Oniel Delva, BA, CTT+ Communications and Training Manager
Matthew McDonough, MS, CTT+ Project Director
Today’s Presenters
CROWNWeb Clinical Data
8/28/2014
THANK YOU!!!
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• The July 31, 2014 Clinical Closure (which contained April 2014 – June 2014 clinical data) was a success!
• Over 6100 Medicare-certified facilities submitted their clinical data via CROWNWeb.
• All clinical data are used to support CMS initiatives and provide data to ESRD study groups for reporting purposes (i.e., USRDS).
• CMS will analyze submitted clinical data, and results will be made available via the Clinical Performance Measures (CPM), Quality Improvement Reports in CROWNWeb.
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8/28/2014
Clinical Carry Over
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• CROWNWeb 4.4 introduced the ability for many fields to carry over from month-to-month on the Clinical screens.
• An issue occurred that prevented users from taking full advantage of the carry over features.
• CMS, the QualityNet Help Desk, and CROWNWeb support teams are aware of the situation.
• A resolution is currently being researched and developed. Users should continue to report challenges encountered to the QualityNet Help Desk.
• CMS will announce when a fix for this issue will be deployed.
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8/28/2014
Monthly Clinical Closures
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• On Tuesday, August 19, 2014, CMS announced plans to begin monthly clinical closures in 2015.
• June 2015 and all future months will close on the last day of the following month.
Clinical Month(s) Date of Closure for Clinical Submissions
October 2014 November 2014 December 2014
January 31, 2015 at 11:59 p.m. ET
January 2015 February 28, 2015 at 11:59 p.m. ET
February 2015 March 31, 2015 at 11:59 p.m. ET
March 2015 April 30, 2015 at 11:59 p.m. ET
April 2015 May 31, 2015 at 11:59 p.m. ET
May 2015 June 30, 2015 at 11:59 p.m. ET
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Monthly Clinical Closures
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What do you think is the SINGLE LARGEST obstacle to
moving to the monthly closure of clinical data?
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Let us know! Type your answer in the poll that will appear on your screen.
CMS Forms Completion and Submission
Refreshers
8/28/2014
CMS-2728 Form Completion
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• A CMS-2728 form is required for all chronic dialysis patients.
• The CMS-2728 form serves as both the Medicare ESRD benefits form and the ESRD patient registry form.
• Facilities initiate the process of completing the CMS-2728 form in CROWNWeb.
• Submission via CROWNWeb submits the CMS-2728 form to CMS ONLY.
• NOTE: This means that the original signed form must be submitted to your local Social Security Administration’s office (if the patient is applying for ESRD Medicare benefits) to activate those benefits!
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CMS-2728 Completion Process
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The CMS-2728 completion process in CROWNWeb:
Log in to CROWNWeb
Click Add 2728 on 2728 screen
Enter all available information
Click Save
Print form to obtain necessary
signatures and missing data
Log in to CROWNWeb to enter missing information
Click Submit to send form to CMS
Keep a copy of signed completed
form with patient’s record
Mail original signed form to SSA if
patient is applying for Medicare
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8/28/2014
CMS-2746 Form Completion
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• When completing a CMS-2746 form, it is important to know two key pieces of information:
1. Who is responsible for the form?
2. What is the submission deadline?
• Different situations can affect who is responsible. For instance:
1. Patient passes away within 30 days of a discharge.
2. Patient passes away 31+ days after a discharge.
3. Patient passes away as a transient.
• Submission Deadline:
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CMS-2746 Completion Process
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The CMS-2746 completion process in CROWNWeb:
Death within 30 Days of Discharge
Enter Date and Cause of Death
on Patient Attributes screen
Complete CMS-2746 form within
14 days of the date of death
Death 31+ Days After Discharge
Enter Date and Cause of Death
on Patient Attributes screen
Not required to complete CMS-
2746 form
Death as Transient
Enter Date and Cause of Death
on Patient Attributes screen
Complete CMS-2746 form within
14 days of the date of death
Last Outpatient Dialysis Facility
Last Outpatient Dialysis Facility
Patient’s HOME Dialysis Facility
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Test Your CMS-2746 Knowledge
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• Different factors could play a role on whether your facility is responsible for completing a patient’s CMS-2746 form.
• Do you know how to correctly complete a CMS-2746 form in CROWNWeb?
Let’s take the CMS-2746 Completion Challenge!
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CROWNWeb 4.5: Things to Come
8/28/2014
System Updates
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• CMS plans to release CROWNWeb 4.5 in September 2014.
• CROWNWeb 4.5 will include many “behind the scenes” features and enhancements that are purposed to continue to improve data submission efforts.
• Key updates include:
1. Ability to automatically complete and submit CMS-2728 forms to CMS (paper form to SSA still required)
2. New Facility Reports:
• Saved Status Report (for clinical data)
• Missing Forms Report
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8/28/2014
CMS-2728 Automation
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• CMS has laid the foundation for CROWNWeb to support the electronic population and submission of CMS-2728 forms.
• Allows facilities that submit data via EDI to automatically populate a majority of fields on the CMS-2728 form.
• Forms can be automatically saved and automatically submitted to CMS directly from CROWNWeb without manual interaction.
• Facilities still must print a paper version of the form, obtain the required signatures, and send to SSA.
• CMS will announce more information on the utilization of this feature in the near future.
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8/28/2014
CROWNWeb Reports
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• Facility-level users now have access to two CROWNWeb reports that will assist with data submission and management efforts:
1. Missing Forms Report
2. Saved Status Report
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8/28/2014
Missing Forms Report
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• Used by facilities to obtain a list of patients that are missing specified CMS-2728 and CMS-2746 forms.
• Can obtain a list of open or past due forms.
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Missing Forms Report
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Saved Status Report
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• Used by facilities to obtain a list of patients with forms in a SAVED (not submitted yet) status.
• Helps to minimize submission delays and activate benefits.
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Saved Status Report
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Final Comments and Wrap-Up
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Final Comments
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Questions
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Our Next Session
CMS Community WebEx:
Topic: TBD
Date: September 25 , 2014
Time: 2pm - 3pm ET
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For Further Information… Help Me Form: http://help.projectcrownweb.org/
QualityNet Help Desk: 1-866-288-8912
Website: http://www.projectcrownweb.org
This material was prepared by FMQAI, the CROWNWeb Outreach, Communication, and Training contractor, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. OCT contract # HHSM-500-2011-00157G. Publication Number: FL-OCT-OCT-08272014-01
Thank You
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