Embed Size (px)
Citation preview
Page 1
Facility Quiz CROWNWeb 4.1
1. How long will CROWNWeb allow you to remain inactive before it times out?
A. 24 minutes B. 10 minutes C. 14 minutes D. 20 minutes
ANSWER ON NEXT PAGE
Page 2
Answer: C. 14 minutes. After 9 minutes of not clicking a button or link in CROWNWeb, a pop-up window will display that you can click on to start the clock over for another 14 minutes.
Page 3
2. The CMS-2744 supporting reports are used as back-up information to ensure the ___ on the facility’s survey form balance.
A. Patient names B. CMS requirements C. Counts D. Clinical information
ANSWER ON NEXT PAGE
Page 4
Answer: C. The CMS-2744 supporting reports are used as back-up information to ensure the counts on the facility’s survey form balance
Page 5
3. In addition to using the Calendar tool, you can manually type in a date in a date field.
True/False
ANSWER ON NEXT PAGE
Page 6
Answer: True. You can either use the Calendar tool to select a date, or just type in a date in the date field. Remember—you don’t even have to enter slashes! “01/01/2012” can be entered as “01012012.”
Page 7
4. You discharge patient Tom Smith on November 1 as “Discontinue.” On November 15, you find out that Mr. Smith has passed away. Who is responsible for entering the CMS-2746 Death Notification Form for Mr. Smith?
A. Your facility B. The Network C. The patient’s family D. None of the above
ANSWER ON NEXT PAGE
Page 8
Answer: A. Your facility is responsible for entering a CMS-2746 Form for any patient who expires within 30 days from the date of “Discontinue.” You would enter the Date of Death and Cause of Death in the patient's attributes; but do not change the discharge reason to “Death.”
Page 9
5. A list of admissions and discharges for a patient that is currently admitted to your facility can be viewed at any time by a CROWNWeb facility user.
True/False
ANSWER ON NEXT PAGE
Page 10
Answer: True. A list of admissions and discharges for a patient that is currently admitted to your facility can be viewed at any time by a CROWNWeb facility user.
Page 11
6. How does the Common Lab Test Date field work?
A. Makes the date appear in a drop-down box. B. Enters the date in every single field on the page automatically BEFORE you
start entering data. C. Designates holidays for the facility. D. Automatically enters the date in a date field AFTER you have entered the
lab data for that field.
ANSWER ON NEXT PAGE
Page 12
Answer: D. The Common Lab Test Date field automatically enters the date in a date field AFTER you have entered the lab data for that field.
Page 13
7. All facility personnel need to be added to the Personnel section in CROWNWeb.
True/False
ANSWER ON NEXT PAGE
Page 14
Answer: False. Only key personnel (for example, Medical Director, Facility Administrator, Head Nurse, Social Worker, Dietitian, etc.) should be entered in CROWNWeb, along with physicians who will be signing CMS-2728 Forms, attending physicians, and anyone completing CMS-2746 Forms.
Page 15
8. If you get the message that a Near Match that is out of your scope has been found, you need to contact your Network in order to admit that patient.
True/False
ANSWER ON NEXT PAGE
Page 16
Answer: True. Anytime a Near Match out of your scope exists, you will need to contact your Network to admit the patient.
Page 17
9. If a patient has multiple entries for a clinical field in a single month, which of the entries will be used for the clinical calculation?
A. The BEST entry of the month. B. The FIRST entry of the month. C. It will be randomly selected. D. The LAST entry of the month. E. The WORST entry of the month.
ANSWER ON NEXT PAGE
Page 18
Answer: D. In CROWNWeb, if multiple entries exist for any month, the LAST entry of the month will be used for all clinical calculations,.
Page 19
10. It is recommended that physicians and patients sign the CMS-2728 Form in blue ink to help prove that it is an original.
True/False
ANSWER ON NEXT PAGE
Page 20
Answer: True. Physicians and patients should sign the CMS-2728 Form in blue ink to show the Social Security Administration that this is an original form.
Page 21
11. In CROWNWeb, a staff member can be associated with more than one facility.
True/False
ANSWER ON NEXT PAGE
Page 22
Answer: True. Staff members can be associated with more than one facility.
Page 23
12. What facility role is allowed to read (view) information for a facility?
A. Facility Administrator B. Facility Editor C. Facility Viewer D. All of the above.
ANSWER ON NEXT PAGE
Page 24
Answer: D. All facility roles—Facility Administrator, Facility Editor, and Facility Viewer—can view information for a facility.
Page 25
13. What symbol represents the “Wild Card” in CROWNWeb search fields.
ANSWER ON NEXT PAGE
Page 26
Answer: The percent symnbol is the “Wild Card” used to help perform searches in CROWNWeb.
Page 27
14. What must you do to have a new physician’s name display in the drop-down lists in CROWNWEb?
A. Contact your Facility Administrator B. Add the physician as a Nephrologist in the Facility Personnel section. C. Call the QualityNet Help Desk. D. Log out of CROWNWeb and then log-in again.
ANSWER ON NEXT PAGE
Page 28
Answer: B. Once you add any staff member to CROWNWeb, their name will immediately display in the appropriate drop-down lists (for example: “Attending Practitioner” or “Person completing this form” fields).
Page 29
15. A signed and dated hard copy of the CMS-2746 Form needs to be submitted to the Social Security Administration.
True/False
ANSWER ON NEXT PAGE
Page 30
ANSWER ON NEXT PAGE
Answer: False. Only the CMS-2728 Form, which entitles patients to Medicare benefits based on ESRD, must be signed and submitted to the Social Security Administration.
Page 31
16. The PART feature of CROWNWeb replaced what report?
ANSWER ON NEXT PAGE
Page 32
Answer: The PAR, NPAR, or Patient Activity Report was replaced by the PART feature of CROWNWeb.
Page 33
17. When entering patient clinical data, if you get a warning message that a field is outside of the normal/expected range, you can click a checkbox to confirm that the entered data is correct, then Submit again.
True/False
ANSWER ON NEXT PAGE
Page 34
Answer: True. Warning messages are different from Error messages. If the information that you are getting the warning for is truly correct, you just need to check the box to confirm, and re-submit.
Page 35
18. Whenever a patient has a physician-prescribed treatment change, you will need to:
A. Enter a new treatment record for that patient in CROWNWeb. B. Edit the current treatment record for the patient in CROWNWeb. C. Have the physician decide if a new treatment record needs to be added in
CROWNWeb. D. Contact the Network to edit the current treatment record for that patient
in CROWNWeb.
ANSWER ON NEXT PAGE
Page 36
Answer: A. Enter a new treatment record. Whenever a patient has a prescribed change to their modality, treatment, or attending practitioner, you must enter a new treatment record in CROWNWeb to reflect that change.
Page 37
19. Other facilities can view a detailed list of ALL personnel that work at your facility, including their home addresses, e-mail address, and phone numbers.
True/False
ANSWER ON NEXT PAGE
Page 38
Answer: False. While you can view general facility information for other facilities, you will NOT be able to view detailed information for the staff members of that facility.
Page 39
20. What is the number one reason why a facility should set-up their default preferences?
A. It is a requirement for an open facility. B. Your list of Nephrologists will display on drop-down menus. C. Your list of staff members will display on drop-down menus. D. It makes entering clinical information easier.
ANSWER ON NEXT PAGE
Page 40
Answer: D. Facilities should set up default preferences because it makes entering clinical information easier. While there are a number of reasons why you should set-up default preferences, the main reason is that doing so will save you time from having to select that information every single time you enter data.
Page 41
21. Match the notification Action Type with its correct description:
Action Types: Accept / Reject / Investigate / Escalate
Descriptions:
A. The patient is not part of your facility. Re-assign to the Network. B. After research, you do not agree and no changes are made. C. You agree; the patient is part of your facility and changes are made. D. You’re looking into the discrepancy and research is in progress.
ANSWER ON NEXT PAGE
Page 42
Answers:
Accept = You agree; the patient is part of your facility and changes are made. Reject = After research, you do not agree and no changes are made. Investigate = You’re looking into the discrepancy and research is in progress. Escalate = The patient is not part of your facility. Re-assign to the Network.
Page 43
22. Based on the errors found after creating and saving the CMS-2744 Form (End of Year Facility Survey), the user will need to research the errors and do what?
A. Update facility personnel B. Correct clinical information for those patients with errors. C. Add patients who are not associated with a facility. D. Correct the counts in the patient records.
ANSWER ON NEXT PAGE
Page 44
Answer: D. Based on the errors found after creating and saving the CMS-2744 Form, the user will need to research and correct the counts in the patient records. When all counts have been corrected, come back to CROWNWeb and re-generate the CMS-2744 Form.
Page 45
23. You should enter as much information as possible when admitting a new patient in CROWNWeb.
True/False
ANSWER ON NEXT PAGE
Page 46
Answer: True. Enter as much information as possible when admitting a new patient because fields that are not marked as “required” on the patient attributes screen may end up being required when you complete the CMS-2728 Form for that patient.
Page 47
24. The clinical information entry period for the previous month has just closed, and you still have data you need to enter. Can you still submit clinical information for that month?
A. Yes, there is a 30-day grace period to enter clinical data. B. No, once a month has closed you cannot enter clinical data. C. Contact your Network and they can re-open the fields for the previous
month’s data.
ANSWER ON NEXT PAGE
Page 48
Answer: B. After CMS has closed a month [you will see “(Closed)” after the month], CROWNWeb will not allow you to enter clinical data for that month.
Page 49
25. If a staff member who has signed a CMS form leaves your facility, you can delete his/her record from CROWNWeb.
True/False
ANSWER ON NEXT PAGE
Page 50
Answer: False. You cannot delete former employees who are affiliated with patient data in CROWNWeb. As long as that staff member is not linked to another facility in CROWNWeb, you can check the “Inactive Record” check box.
Page 51
26. When you first log-in to CROWNWeb and your facility is new to the system, what information must you verify and enter (if necessary) for your facility?
A. DBA Name and address B. Phone and FAX numbers C. Days of the Week and House of Operation D. All of the above
ANSWER ON NEXT PAGE
Page 52
Answer: D. All of the above. When your facility is new to CROWNWeb, make sure that all of the demographic information for your facility is entered and is correct.
Page 53
27. You can let another staff member use your CROWNWeb login and password as long as they work at your facility.
True/False
ANSWER ON NEXT PAGE
Page 54
Answer: False. User IDs and passwords are not to be shared with anybody! Giving out your user ID and/or password is a violation of CMS security policies.
Page 55
28. What is the main function of the PART feature in CROWNWeb?
A. Allows you to maintain a list of personnel. B. Allows you to print a patient roster report. C. Allows you to verify patient admission status, modality, and attending
physician in CROWNWeb. D. Allows you to print all clinical information for a patient.
ANSWER ON NEXT PAGE
Page 56
Answer: C. The PART feature allows you to verify patient admission, modality, and attending physician for every patient without submitting a paper form to your Network.
Page 57
29. What symbol is used to indicatethat a field is required?
ANSWER ON NEXT PAGE
Page 58
Answer: Fields that are required by CROWNWeb will be marked with an asterisk (*). Just remember that some fields that may be required later on will not be marked with an asterisk. Enter as much information as you can now!
Page 59
30. You are entering a patient in CROWNWeb, but CROWNWeb has determined that a similar patient already exists in the system. What is the proper term for this situation?
A. Close Match B. Near Match C. Exact Match D. Relative Match
ANSWER ON NEXT PAGE
Page 60
Answer: B. Near Match. When two or more key attributes match a patient already in CROWNWeb, that’s called a “Near Match.”
Page 61
31. How often must facilities verify their PART data?
A. Weekly B. At least one per month C. Yearly D. Never
ANSWER ON NEXT PAGE
Page 62
Answer: B. Facilities should verify their PART data at least once per month.
Page 63
32. When is the one time you would delete a clinical record for a patient?
A. The patient is a Transient. B. If it is determined you have entered the wrong clinical information. C. The values are outside the normal range.
ANSWER ON NEXT PAGE
Page 64
Answer: B. If it is determined you have entered the wrong clinical information (for example, the data was for another patient).
Page 65
33. A signed and dated original hard copy of the CMS-2728 Form must still be submitted to the Social Security Administration.
True/False
ANSWER ON NEXT PAGE
Page 66
Answer: True. While CMS-2728 data is submitted to the ESRD Network and CMS electronically, the Social Security Administration still requires a signed hard-copy of the original CMS-2728 Form to authorize benefits for a patient.
Page 67
34. If you don’t have all the data for the minimum required fields, what should you do?
A. You will be allowed to enter the available lab values. B. You must have all required values before you can submit clinical data. C. Enter “dummy” characters (such as asterisks), to fill in the fields you don’t
have data for.
ANSWER ON NEXT PAGE
Page 68
Answer: B. You must have values selected in all required fields before you can submit clinical data. In the CROWNWeb Hemodialysis and Peritoneal Dialysis screens, there are approximately twelve required fields. In Vascular Access, any active field is required.
Page 69
35. Who fills out the CMS-2746 Form when a patient passes away in transient status?
A. The visiting facility B. The home facility C. The Network D. None of the above
ANSWER ON NEXT PAGE
Page 70
Answer: B. The home facility fills out the CMS-2746 Form when a patient passes away in transient status.
Page 71
36. You can edit counts manually on the CMS-2744 report form in CROWNWeb, the same as in the Treatment and Staff section.
True/False
ANSWER ON NEXT PAGE
Page 72
Answer: False. Only the “Treatment and Staff” section of the CMS-2744 Form can be edited manually in CROWNWeb. To correct the other counts, patient records must be edited, if necessary.
Page 73
37. Which of the following is considered a Gap patient?
A. A patient that has death information on file. B. Any transient patient. C. A patient that is not currently admitted to a facility but has no death
information. D. A patient that was not properly discharged from a facility.
ANSWER ON NEXT PAGE
Page 74
Answer: C. A patient that is not currently admitted to a facility but has no death information entered in their patient attributes.
Page 75
38. What is the minimum number of treatments needed for a transient patient to be admitted to your facility in CROWNWeb?
A. One B. 10 C. 13 D. 30
ANSWER ON NEXT PAGE
Page 76
Answer: A. Only one treatment is needed in order to admit a patient to your facility as a transient.
THANK YOU FOR TAKING THE CROWNWeb FACILITY QUIZ!
