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Here is a list of sample questions which would help you to understand the pattern of questions on Project Integration Management being asked in PMP Certification Exams. (1) A planning method, which provides details of the work to accomplish, but also provide some preliminary description of the work to be done in later phases is called: A. Expert Judgment B. Rolling wave C. Strategic D. Operational Answer:B Hint:In Rolling wave, high level plan is made and detailed plans are made for activities just a little before they have to be executed. (2) What is the term used for the area that entails processes and activities that define, combine, unify and coordinate the processes and project activities carried out within the various Project Management Process Groups? A. Project Integration Management B. Strategic Management C. Operations Management D. Project Process Management Answer: A Hint:See Project Integration Management definition, Page 63, PMBOK 5 (3) When Integration is used under Project Management, it includes all of the following activities except for. A. Unification B. Consolidation C. Communication D. Review Answer: D Hint: Refer First para, Page 63, PMBOK 5

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Here is a list of sample questions which would help you to understand the pattern of questions

on Project Integration Management being asked in PMP Certification Exams.

(1) A planning method, which provides details of the work to accomplish, but also provide some

preliminary description of the work to be done in later phases is called:

A. Expert Judgment

B. Rolling wave

C. Strategic

D. Operational

Answer:B

Hint:In Rolling wave, high level plan is made and detailed plans are made for activities just a little

before they have to be executed.

(2) What is the term used for the area that entails processes and activities that define, combine,

unify and coordinate the processes and project activities carried out within the various Project

Management Process Groups?

A. Project Integration Management

B. Strategic Management

C. Operations Management

D. Project Process Management

Answer: A

Hint:See Project Integration Management definition, Page 63, PMBOK 5

(3) When Integration is used under Project Management, it includes all of the following activities

except for.

A. Unification

B. Consolidation

C. Communication

D. Review

Answer: D

Hint: Refer First para, Page 63, PMBOK 5

(4) One of the initial project documents, issued by senior management, which outlines the authority

of the project manager, is called Project charter. As a seller, what other document can be used in

this place:

A. Work breakdown structure

B. Project scope

C. Contract

D. Internal memo

Answer:C

Hint: A Contract authorizes work for a seller

(5) During the planning development process, at times it is necessary to make certain assumptions

to enhance the project plan when the data is not available. In regard to making those assumptions,

which one of the following is most true for project planning purposes?

A. The assumptions will be considered as true, real, or certain.

B. By making the assumption, it tends to reduce the project risk.

C. Project assumptions are based upon historical data used for the project.

D. Senior management predefines the budget constraints.

Answer:A

Hint: Project scope statement: Assumptions, Page 124, PMBOK 5

(6) A project planning methodology is any structured approach used to guide the project team

during development of the project plan. What is an example of this methodology?

A. Standard forms or templates.

B. Upper management involvement

C. Functional work authorizations

D. Stakeholders skills

Answer: A

Hint: Use of predefined templates helps achieve standardization in processes

(7) Ahmar, a project manager in a construction company has been authorized to apply the

organizational resources to project activities. The authorization comes in the form of.

A. Project Management Plan

B. Project Charter

C. Justifications

D. Memos

Answer: B

Hint: Project Charter authorized the manager to obtain access to resources

(8) The process of defining, preparing and organizing all subsidiary plans along with integrating

them into the comprehensive project plan is known as.

A. Develop Project Charter

B. Develop Project Management Plan

C. Project Process Groups

D. Strategic Management

Answer: B

Hint: Refer Sec 4.2, Page 72, PMBOK 5

(9) The project closing process is essential to overall project planning. What is considered one of

the most important steps in closing the project?

A. Insuring that plans are produced to implement the project by phases.

B. Issuing work orders so that financial data can be collected.

C. Transition the lease of equipment to the owner

D. Satisfying the contractual obligations

Answer: D

Hint: All the requirements must be fulfilled before the closing process

(10) Each project phase is marked by completion of one or more:

A. Tasks.

B. Milestones

C. Deliverables

D. Life cycles

Answer: C

Hint: Some deliverables are produced as outputs from processes performed to complete project

work.

(11) Abdullah, a project engineer is working on an IT project that requires him to direct the project

activities and initiate the approved changes in the project work. He is executing which activity of the

Project Integration Management Process.

A. Monitor and Control Project Work

B. Perform Integrated Change Control

C. Direct and Manage Project Work

D. Develop Project Management Plan

Answer: C

Hint: Direct and Manage Project Work, Page 79, PMBOK 5

(12) A project manager in a construction company identified the project activities that were not

giving output as per the performance goals outlined in the project management plan. The finding is

the result of:

A. Monitor and Control Project Work

B. Direct and Manage Project Work

C. Develop Project Charter

D. Devising of Project Management Plan.

Answer: A

Hint: Monitor and Control Project Work, Page 86, PMBOK 5

(13) Murli, a project manager in a Telecom Company got all the project related information listed

and improvised in the Organizational Process Assets (OPA) along with its communication across

the organization. The process undertaken by him is known as:

A. Monitoring and Controlling Project Work

B. Closing Project or Phase

C. Perform Integrated Change Control

D. Directing and Managing Project Work

Answer: C

Hint: Refer to Perform Integrated Change Control, Page 94, PMBOK 5

(14) Rahim, a project manager on a Distribution and Logistic Project is devising a cost estimate for

a contingency plan. He will resort to integration of the following except for:

A. Cost Management Plan

B. Project Schedule

C. Risk Register

D. Stakeholder Register

Answer: D

Hint: Cost estimate doesn't require a stakeholder register

(15) A project management team working on a manufacturing and materials project complete it on

time by undertaking the following activities under the project management plan except for:

A. Cost Management

B. Time Management

C. Performance of Corporate Social Responsibility

D. Scope Management

Answer: C

Hint: Corporate Social Responsibility isn't related with project management

(16) For the developing a project charter of an IT project, the project manager utilized various inputs

for it that exclude?

A. Project statement of work

B. Organizational Process Assets

C. Enterprise Environmental Factors

D. Schedule forecasts

Answer: D

Hint: Schedule comes into picture quite later

(17) Rahim, a project manager in a manufacturing company has devised the project management

plan for a project on construction of company premises. The project management plan that will

guide project execution and control has been developed on the basis of the following inputs but.

A. Project Charter

B. Work Performance Information

C. Outputs from other processes

D. Enterprise Environmental Factors

Answer: B

Hint: Work Performance Information comes as a result of validate scope process

(18) A project manager is directing and managing a project. While doing that, he is utilizing some

tools and techniques. The tools and techniques guiding him do not include.

A. Change Control Tools

B. Expert Judgement

C. Project Management Information system

D. Meetings

Answer: A

Hint: Change Control Tools are used in Perform Integrated Change Control process

(19) While directing and managing a project, the activities undertaken by the project manager got

the following output that excludes.

A. Work Performance Data

B. Change Log

C. Change Requests

D. Deliverables

Answer: B

Hint: Change log is an output of Perform Integrated Change Control process

(20) Monitor and Control Project Work is a process that utilizes various inputs for detecting and

correcting the shortcomings in any of the areas to ensure achievement of the goals of the project.

Which of the following inputs is used for the process?

A. Agreements

B. Approved Change Requests

C. Validated Changes

D. Accepted Deliverables

Answer: C

Hint: See Monitor and Control Project Work inputs, Page 65, PMBOK 5

Here is a list of sample questions which would help you to understand the pattern of questions

on Project Scope Management being asked in PMP Certification Exams.

(1) The process of determining, documenting and managing stakeholder needs and requirements

to meet project objectives is known as

A. Plan Scope Management

B. Collect Requirements

C. Control Scope

D. Validate Scope

Answer:B

Hint: See Collect Requirement process definition, Page 105, PMBOK 5

(2) The Scope Management Plan is included in which of the following documents?

A. Project Management Plan

B. The Work Breakdown Structure

C. The Scope Statement

D. Project Specifications

Answer: A

Hint: Scope Management Plan is a part of Project Management Plan

(3) Project Scope:

A. is of concern only at the start of the project

B. is mainly a problem to be handled by the change control procedures during the project

execution phase.

C. Should be managed and controlled from the project concept through closing

D. is usually not a problem after the contract or other document authorizing the project has

been approved.

Answer: C

Hint: Scope Management is done from the start till the closing phase

(4) The Project charter is created by:

A. The project manager

B. The sponsor

C. The Vice President over a functional management group

D. The customer

Answer:B

Hint: It is created by project sponsor(s)

(5) The project scope statement furnishes the basis for:

A. clearly defined acceptance criteria

B. Provides links to the clients functional management groups

C. Allowing the project to move to the next phase

D. A way to provide updated information to the accounting department

Answer:A

Hint: See Sec 5.3.3.1, Page 123-24, PMBOK 5

(6) The Scope Baseline is:

A. the original description of the project's end results

B. a summary description of the project's original content and end product, including basic

budgetary and time constraint data

C. the original project budget and schedule

D. a and c

Answer: B

Hint: See, Sec 5.4.3.1, Page 131, PMBOK 5

(7) The Requirements that describe features, functions and characteristics of the product, service,

or result that will meet the business and stakeholders requirements is known as:

A. Solution Requirements

B. Project Requirements

C. Transition Requirements

D. Quality Requirements

Answer: A

Hint: See Sec 5.2, Page 112, PMBOK 5

(8) The PM distributed a document to the stakeholders, which described the software to be

developed, the functionality, the users it would serve and the installation timeline. The document

was an example of:

A. Product scope

B. Project scope

C. A combination of project and product scope

D. It was not complete enough to be either a product or a project scope document

Answer: D

Hint: Refer Page 105, PMBOK 5

(9) Each item of the Work Breakdown Structure is assigned a unique identifier. What is the name of

this identifier?

A. Product ID number

B. Code of account identifier

C. Quality inspection identifier

D. Project activity code

Answer: B

Hint: See code of accounts definition, Page 531, PMBOK 5

(10) What is the term for the technique that utilizes a decision matrix to provide a systematic

analytical approach for establishing criteria, such as risk levels, uncertainty, and valuation to

evaluate and rank many ideas?

A. Idea/mind mapping

B. Multicriteria Decision Analysis

C. Affinity Diagram

D. Both B& C

Answer: B

Hint: See Multi-Criteria Decision Analysis definition, Page 531, PMBOK 5

(11) What is the term used for the processes required to ensure that the project include all the work

required, and only the work required, to complete the work successfully.

A. Project Scope Management

B. Bill of Materials

C. Work Breakdown Structure

D. None of the above

Answer: A

Hint: See Project Scope Management definition, Page 555, PMBOK 5

(12) Project Scope Management has following processes:

a. Collect Requirements

b. Plan Scope management

c. Define Scope

d. Create WBS

Arrange them in the correct sequence.

A. a-b-c-d

B. c-d-b-a

C. b-a-c-d

D. a-c-b-d

Answer: C

Hint: See Page 106, PMBOK 5

(13) In the context of a project, the term scope refer to

A. Product Scope

B. Project Scope

C. Both A & B

D. None of the above

Answer: C

Hint: See Page 105, PMBOK 5

(14) 14. A project manager working on the Project Scope Management processes is operating at

the Plan Scope Management process, where he is using all of the following inputs excluding

A. Project Charter

B. Project Management Plan

C. EEF

D. Requirements Documentation

Answer: D

Hint: See Plan Scope Management inputs, Page 106, PMBOK 5

(15) Which of the following inputs used in the process of Collect Requirements is not the output of

the preceding process of Plan Scope Management?

A. Scope Management Plan

B. Requirement Management Plan

C. Stakeholder Register

D. None of the above

Answer: C

Hint: Stakeholder Register is an output of Identify Stakeholders process

(16) The various tools and techniques used during the process of Collect Requirements include all

but

A. Prototypes

B. Variance Analysis

C. Benchmarking

D. Document Analysis

Answer: B

Hint: Variance analysis in not applicable to scope management

(17) Which of the following is not used as an input for the Validate Scope process?

A. Scope Baseline

B. Verified Deliverables

C. Project Management Plan

D. Work Performance Data

Answer: A

Hint: See Validate Scope process, Page 106, PMBOK 5

(18) Decomposition is an important tool used to

A. Control Scope

B. Define Scope

C. Validate Scope

D. Create WBS

Answer: D

Hint: See Create WBS process, Page 106, PMBOK 5

(19) The focused sessions that bring key stakeholders together to define product requirements is

known as

A. Interviews

B. Focus Groups

C. Facilitated Workshops

D. None of the above

Answer: C

Hint: See Facilitated Workshops definition, Page 114, PMBOK 5

(20) A grid that links product requirements from their origin to the deliverables that satisfy them is

known as

A. Context Diagrams

B. Affinity Diagram

C. Requirements Traceability Matrix

D. None of the above

Answer: C

Hint: Read about Requirements Traceability Matrix, Page 118-19, PMBOK 5

Here is a list of sample questions which would help you to understand the pattern of questions

on Project Time Management being asked in PMP Certification Exams.

(1) Milestones established by the customer must be adhered to by:

A. Project manager

B. Functional managers

C. The customer

D. Both a and b

Answer:D

Hint: Both Project Manager and Functional Manager are responsible for project team and working

towards achieving project milestones.

(2) The decision to request an increase the resources for a project is the responsibility of the:

A. Functional manager

B. Project manager

C. Director of project management

D. Customer

Answer: B

Hint: It is Project Manager's responsibility.

(3) In which of the following project phases is the project schedule developed?

A. Conceptual

B. Planning

C. Implementation

D. Design

Answer: B

Hint: Refer Process and Knowledge area mapping on Page 61, PMBOK 5

(4) To crash a schedule you should:

A. Increase the time allowed on those tasks that have float.

B. Try to invest more time on tasks that are behind schedule.

C. Replace the team members that are not performing well.

D. Put extra resources on those tasks that are on the critical path.

Answer:D

Hint: See Crashing definition on Page 181, PMBOK 5

(5) The process of establishing the policies, procedures and documentation for planning,

developing, managing, executing and controlling the project schedule is known as

A. Plan Schedule Management

B. Control Schedule

C. Develop Schedule

D. Sequence Activities

Answer:A

Hint: See Plan Schedule Management definition on Page 141, PMBOK 5

(6) Which of the following is NOT one of the primary needs for good project scheduling?

A. Clear scope of work

B. Decreasing the time required for decision making

C. Eliminating idle time

D. Developing better trouble shooting procedures

Answer: D

Hint: Effectiveness of trouble shooting procedures doesn't play a role in project scheduling

(7) The inputs used in the Define Activities process includes all but

A. Scope baseline

B. EEF

C. OPA

D. Milestone list

Answer: D

Hint: See Figure 6-1, Page 143, PMBOK 5

(8) The successful project managers spend most of their time:

A. Planning with their personnel

B. Planning with the top management

C. Communication with the project team

D. Studying project results.

Answer: C

Hint: Communication takes nearly 90 percent of project manager's time.

(9) Resource leveling attempts to :

A. Balance the demand and supply of resources considering the availability constraints.

B. Ensure that the budget abnormalities are overcome.

C. Reduce the amount of resources so that they can be shared with on other endeavors.

D. Increase the amount of the project manager's authority so that budget dollars can be

appropriated.

Answer: A

Hint: Read about Resource leveling on Page 179, PMBOK 5

(10) The tools and techniques used in Estimate Activity Durations exclude which of the following

A. Analogous Estimating

B. Group Decision-Making Techniques

C. Reserve Analysis

D. Leads and Lags

Answer: D

Hint: See Figure 6-1, Page 143, PMBOK 5

(11) The Project Time Management Process consists of following seven processes:

a. Define Activities

b. Develop Schedule

c. Plan Schedule Activities

d. Sequence Activities

e. Estimate Activity Durations

f. Estimate Activity Resources

g. Control Schedule

The correct sequence is:

A. a-b-c-d-e-f-g

B. c-a-d-f-e-b-g

C. b-a-c-d-e-f-g

D. b-c-a-d-f-e-g

Answer: B

Hint: See Figure 6-1, Page 143, PMBOK 5

(12) The hierarchical representation of resources by category and type, which is useful for

organizing and reporting project schedule data with resources utilization information is known as

A. WBS

B. Activity Resource requirements

C. Resource breakdown Structure

D. None of the above

Answer: C

Hint: Read about Resource Breakdown Structure on Page 165, PMBOK 5

(13) The representation of the plan for executing the project's activities including durations,

dependencies, and other planning information, used to produce project schedules along with other

scheduling artifacts is known as

A. Schedule Compression

B. Schedule Model

C. Schedule Data

D. None of the above

Answer: B

Hint: See Schedule Model definition, Page 561, PMBOK 5

(14) A subsidiary plan that identifies a scheduling method and scheduling tool, and sets the format

and establishes criteria for developing and controlling the project schedule is known as

A. Schedule Management Plan

B. Develop Project Management Plan

C. Project Schedule Presentation

D. Both A & C

Answer: A

Hint: See Schedule Management Plan definition, Page 561, PMBOK 5

(15) Which of the following is the output of the Plan Schedule Management process?

A. Activity List

B. Schedule Management Plan

C. Activity List

D. Project Schedule Network Diagram

Answer: B

Hint: See Figure 6-1, Page 143, PMBOK 5

(16) The following inputs are used in both Sequence Activities and Estimate Activity Resources

process, excluding

A. Schedule Management Plan

B. Activity List

C. Risk Register

D. Activity Attributes

Answer: C

Hint: See Figure 6-1, Page 143, PMBOK 5

(17) What is the term for an iterative planning technique in which the work to be accomplished in

the near term is planned in detail, while the work in the future is planned at a higher level

A. Decomposition

B. Rolling Wave Planning

C. Alternative Analysis

D. Reserve Analysis

Answer: B

Hint: Refer to Rolling Wave planning on Page 152, PMBOK 5

(18) Abdullah, a project manager is identifying and documenting relationships among the project

activities of an IT project. He is undertaking which of the following process?

A. Sequence Activities

B. Define Activities

C. Develop Schedule

D. Estimate Activity Durations

Answer: A

Hint: See Sequence Activities on Page 141, PMBOK 5

(19) The logical relationships under Precedence Diagramming Method (PDM) include:

A. Finish-to-start

B. Start-to-finish

C. Predecessor-Follower

D. Only A and B

E. A, B, and C

Answer: D

Hint: See Precedence Diagramming Method on Page 156, PMBOK 5

(20) The method of estimating project duration or cost by aggregating the estimates of the lower-

level components of the WBS is known as:

A. Alternative Analysis

B. Bottom-up Estimating

C. Parametric Estimating

D. Three-point estimating

Answer: B

Hint: Read about Bottom-up Estimating on Page 164, PMBOK 5

Here is a list of sample questions which would help you to understand the pattern of questions

on Project Cost Management being asked in PMP Certification Exams.

(1) Which type of project cost estimate is the most accurate?

A. Preliminary

B. Definitive

C. Order of magnitude

D. Conceptual

Answer:B

Hint: Definitive estimates are in range -5% to 10% in accuracy. Page 201, PMBOK 5

(2) Which of the following type of contracts is most preferable to the contractor doing the project

work?

A. Cost plus fixed fee

B. Fixed price

C. Fixed price plus incentive free

D. B and C

Answer: A

Hint: Cost plus fixed fee covers the actual cost

(3) ) To assist in budget control, it is suggested that an estimate be created at the _____ ____

______ level of the WBS

A. Highest

B. Lowest

C. Major work effort

D. Third

Answer: B

Hint: Work package is the lowest unit of work to estimate cost and duration.

(4) Cost Variance (CV) is which of the following equations?

A. CV = EV - PV

B. CV = EV - AC

C. CV = EV / AC

D. A and c

Answer:B

Hint: Cost variance, Page 218, PMBOK 5

(5) Determining budget can be best described by which of the following?

A. The process of developing the future trends along with the assessment of probabilities,

uncertainties, and inflation that could occur during the project

B. The process of accumulating costs of individual activities to establish a cost baseline.

C. The process of establishing budgets, standards, and a monitoring system by which the

investment cost of the project can be measured and managed

D. The process of gathering, accumulating, analyzing, reporting, and managing the costs on an

on-going basis

Answer:B

Hint: Page 193, PMBOK 5

(6) Which of the following is a direct project cost?

A. Lighting and heating for the corporate office

B. Workers Compensation insurance

C. Piping for an irrigation project

D. A and B

Answer: C

Hint: cost of resources used in a project. See Page 202, PMBOK 5

(7) Control Costs can be best described by which of the following?

A. The process of developing the future trends along with the assessment of probabilities,

uncertainties, and inflation that could occur during the project

B. The process of assembling and predicting costs of a project over its life cycle

C. The process of assembling and predicting costs of a project over its life cycle

D. The process of monitoring the status of the project to update project costs and managing

changes to the cost baseline.

Answer: D

Hint: Control Costs, Page 193, PMBOK 5

(8) The PV = $250, the AC = $350, and the EV = $200. Calculate the Cost Variance.

A. -$150

B. $150

C. -$50

D. $50

Answer: A

Hint: CV=EV-AC

(9) One of the types of cost estimation is Rough Order of Magnitude. This estimate:

A. is performed when detailed information is available

B. is performed after the scope is clearly defined

C. is a near perfect estimate

D. Usually made before the project is designed, and must therefore rely on the cost data of

similar projects built in the past.

Answer: D

Hint: Page 201, PMBOK 5

(10) The sum of all budgets established for the work to be performed is known as:

A. Planned Value

B. Aggregated Planned Value

C. Budget at Completion

D. Estimate at Completion

Answer: C

Hint: Refer Table 7-1, Page 224, PMBOK 5

(11) The processes involving planning, estimating, budgeting, financing, funding, managing, and

controlling costs so that the project can be completed within the approved budget fall under

A. Project Cost Management

B. Project Management Process

C. Project Scope Management

D. Project Integration Management

Answer: A

Hint: Read First para, Page 193, PMBOK 5

(12) The process that establishes the policies, procedures and documentation for planning,

managing, expending, and controlling project costs is known as

A. Control Costs

B. Estimate Costs

C. Plan Cost Management

D. Determine Budget

Answer: C

Hint: Page 193, PMBOK 5

(13) The process of monitoring the status of the project to update the project costs and managing

changes to the cost baseline is called

A. Determine Budget

B. Control Costs

C. Estimate Costs

D. Plan Cost Management

Answer: B

Hint: Page 193, PMBOK 5

(14) The Project Cost Management Process comprises the following activities:

a. Determine Budget

b. Plan Cost Management

c. Estimate Costs

d. Control Costs

What is the correct sequence?

A. a-b-c-d

B. c-a-b-d

C. b-a-c-d

D. a-c-b-d

Answer: C

Hint: See Figure 7-1, Page 194, PMBOK 5

(15) The process of developing an approximation of the monetary resources needed to complete

project activities is known as

A. Estimate Costs

B. Determine Budget

C. Both A & B

D. None of the above

Answer: A

Hint: Page 193, PMBOK 5

(16) Which one of the following is not an input used in the process of Estimate Costs?

A. Scope Baseline

B. Human Resource Management plan

C. Cost Management Plan

D. Project Funding Requirements

Answer: D

Hint: See Figure 7-1, Page 194, PMBOK 5

(17) The tools and techniques used in the process of Determine Budget includes all but

A. Cost Aggregation

B. Cost of Quality

C. Expert Judgement

D. Historical Relationships

Answer: B

Hint: See Figure 7-1, Page 194, PMBOK 5

(18) Which of the following output of Determine Budget process is not used as an input in the

Control Costs Process?

A. Project Funding Requirements

B. Cost Baseline

C. Both A & B

D. None of the above

Answer: B

Hint: See Figure 7-1, Page 194, PMBOK 5

(19) Which of the following is not an output of the Control Costs process?

A. Cost Forecasts

B. Change Requests

C. Activity Cost Estimates

D. Work Performance Information

Answer: C

Hint:Hint: See Figure 7-1, Page 194, PMBOK 5

(20) The tools and techniques used in Control costs includes all but

A. To-Complete Performance Index (TCPI)

B. Earned Value Management (EVM)

C. Reserve Analysis

D. Cost Aggregation

Answer: D

Hint: See Figure 7-1, Page 194, PMBOK 5

Here is a list of sample questions which would help you to understand the pattern of questions

on Project Quality Management being asked in PMP Certification Exams.

(1) A project manager's main responsibility in a project meant to create a product is: :

A. Ensuring it is high grade

B. To pack exciting features in the product

C. Ensuring it is high quality

D. Creating a product within allocated cost and schedule

Answer:C

Hint: A project manager is responsible to ensure high quality in a way that the final product meets

the specifications and quality benchmarks.

(2) The process control charts are used:

A. to determine whether a process is or not

B. to detect the problem

C. to reject the problem

D. to determine the acceptability of the work product

Answer: A

Hint: PMBOK 5 page 238 Control charts

(3) The process of identifying quality requirements and/or standards for the project and its

deliverables and documenting how the project will demonstrate compliance with quality

requirements and/or standards is called::

A. Plan Quality Management

B. Control Quality

C. Perform Quality Assurance

D. Both A & B

Answer: A

Hint: PMBOK 5, Page 231 Sec 8.1 Plan Quality Management

(4) Which of the following doesn't qualify to be a synonym for inspection?

A. Audit

B. Peer Review

C. Process Analysis

D. Walkthrough

Answer:C

Hint: Process Analysis is done to identify the root causes of a problem and suggest preventive

actions.

(5) The primary components of the quality management function are :

A. Plan Quality Management

B. Quality Assurance

C. quantitative measurement

D. quantitative assessment of the project

E. a and b

Answer:E

Hint: PMBOK 5 page 230 Figure 8.1 Quality Management Overview

(6) The term for the process and activities of the performing organization that determine quality

policies, objectives and responsibilities so that the project will satisfy the needs for which it was

undertaken is :

A. Project Communications Management

B. Project Scope Management

C. Project Quality Management

D. Project Procurement Management

Answer: C

Hint: PMBOK 5, Page 227

(7) Which of the following has the greatest effect on product's reliability and maintenance

characteristic?

A. quality

B. product design

C. pricing

D. a and b

Answer: D

Hint: Pricing doesn't impact reliability

(8) On a project the project manager should strive for a "Quality Level" that :

A. is the highest level possible

B. is as close to the project objectives as possible

C. represents the least cost to the project.

D. Exceeds the specified requirements of the project.

Answer: B

Hint: PMBOK 5 page 233, Sec 8.1.1 Plan Quality Management: Inputs (Project scope statement)

(9) Quality control in the final analysis is :

A. using the process of monitoring project results to decide if the outputs meet the requirements

B. a production system

C. an inspection system

D. fitness for purpose

Answer: A

Hint: PMBOK 5 page 248 Sec 8.3 Control Quality

(10) Cost of Quality includes:

A. all costs incurred to assure the production and delivery of acceptable products and services.

B. Only costs classified as prevention, detection and corrective action.

C. Only the cost of scrap, rework due to defects, customer returns and warranty costs.

D. The expense of upper management

Answer: A

Hint: PMBOK 5 page 235 Sec 8.1.2.2 Cost of Quality

(11) The common tools and techniques used in both Plan Quality Management and Control Quality

is:

A. Cost-Benefit Analysis

B. Benchmarking

C. Seven Basic Quality Tools

D. Inspection

Answer: C

Hint: PMBOK 5, Page 230, Fig 8-1 Project Quality Management Overview

(12) Which of the following outputs of the Plan Quality Management is not used as an input in the

Perform Quality Assurance process?

A. Quality Management Plan

B. Process Improvement Plan

C. Quality Metrics

D. Quality Checklists

Answer: D

Hint: PMBOK 5, Page 230, Fig 8-1 Project Quality Management Overview

(13) The tools and techniques used in the process of Perform Quality Assurance includes all

except:

A. Quality Management and Control Tools

B. Quality Audits

C. Inspection

D. Process Analysis

Answer: C

Hint: PMBOK 5, Page 230, Fig-8-1, 8.2

(14) All of the following are the outputs of the Control Quality Process excluding:

A. Change Requests

B. Quality Metrics

C. Quality Control Measurements

D. Work Performance Information

Answer: B

Hint: PMBOK 5, Page 230, Fig-8-1

(15) Which of the following are used to identify the vital few sources that are responsible for causing

most of a problem's effects?

A. Pareto Diagrams

B. Check sheets

C. Scatter Diagrams

D. Control Charts

Answer: A

Hint: PMBOK 5, Page 237 Pareto Diagrams

(16) Also known as correlation charts, the tool used to explain a change in the dependent variable,

Y, in a relationship to a change observed in a corresponding independent variable, X is called

A. Scatter Diagrams

B. Histograms

C. Cause-and-effect diagrams

D. Pareto Diagrams

Answer: A

Hint: PMBOK 5, Page 238 Scatter diagrams

(17) The statistical method for identifying the factors that may influence specific variables of a

product or process under development or in production is called

A. Statistical Sampling

B. Design of Experiments (DOE)

C. Benchmarking

D. Cost-Benefit Analysis

Answer: B

Hint: PMBOK 5, Page 239, Sec 8.1.2.5 Design of Experiments

(18) The technique used as an additional quality planning tool and allow ideas to be brainstormed in

small groups and then reviewed by a larger group is known as

A. Brainstorming

B. Nominal Group Technique

C. Force-Field Analysis

D. Quality Management and Control Tools

Answer: B

Hint: PMBOK 5, Page 240, 8.1.2.7 Brainstorming

(19) Which of the following specifically describes a project or product attribute and how the control

quality process will measure it?

A. Quality Checklists

B. Process Improvement Plan

C. Quality Management Plan

D. Quality Metrics

Answer: D

Hint: PMBOK 5, Page 242, 8.1.3.4 Quality Checklists

(20) The name for the tool used in Perform Quality Assurance to represent decomposition

hierarchies such as the WBS (work breakdown structure), RBS (risk breakdown structure), and

OBS (organizational breakdown structure) is:

A. Tree Diagrams

B. Process decision program charts (PDPC)

C. Affinity Diagrams

D. Matrix Diagrams

Answer: A

Hint: PMBOK 5, Page 245, 8.2.2.1 Tree diagrams

Here is a list of sample questions which would help you to understand the pattern of questions

on Project Human Resource Management being asked in PMP Certification Exams.

(1) From HR perspective, the project manager's responsibility in the planning role includes:

A. Hiring the team

B. Preparing org charts

C. Developing Staffing management plan

D. Feedback sessions

E. Both b and c

Answer:E

Hint: PMBOK 5, Page 264 Sec 9.1.3 Plan Human Resource Management: Outputs

(2) Expert power is the power that comes from the amount of knowledge a person has obtained in a

specific area. This type of power is:

A. Critical to a project manager because the PM has to have as much or more knowledge than

any of the team members to make sure the project is completed successfully

B. Used by the PM to influence upper management and the critical stakeholders

C. Important if the project manager wants to maintain the respect of the project team

D. Used sparingly if at all by the PM because the PM is not required to be an expert apart from

managing the project

Answer: D

Hint: PMBOK 5, Page 16, Sec 1.7 Role of the Project Manager

(3) To successfully motivate a team in today's high tech - high demand environment, which

motivational theories should the PM use to maintain a happy, productive team?

A. Expectancy and Theory X

B. Theory Y and Maslow's Hierarchy

C. Herzberg's Hygiene Factors and Expectancy

D. Theory Y, Expectancy and Herzberg's Hygiene Factors

Answer: D

Hint: These theories are finding widespread acceptance in today's business environment.

(4) To successfully manage a project, the project manager must play both a manager and

leadership role. In a manager's role, the project manager will do all but which of the following:

A. Define Roles and Responsibilities

B. Extend favors to some important team members

C. Provide feedback to team members

D. Resolving interpersonal conflicts

E. Both b and d

Answer:B

Hint: PMBOK 5, Page 257, Fig 9-1

(5) To be successful in a functional organization, the PM must rely on:

A. Referent power

B. Formal authority

C. Informal power structure

D. Broad span of control

Answer:A

Hint: Referent power is based on the authority extended by a more powerful person. A project

manager can exercise the power given by project sponsor to take decisions in the project interest.

(6) Which form of power is the LEAST effective from the project manager's viewpoint in terms of

influencing functional managers?

A. Formal power

B. Expert power

C. Penalty power

D. Referent power

Answer: C

Hint: Penalty is the least effective forms of influencing and should not be used at all, if possible.

(7) The Project manager should be able to fulfill the role of:

A. an integrator

B. a functional manager

C. a line manager

D. a sponsor

Answer: A

Hint: A project manager is responsible for collective project success. Refer PMBOK 5, Page 16,

Sec 1.7 Role of the Project Manager

(8) The most successful project manager usually:

A. Work their way up from assistants in the project office to full-fledged project managers,

supplementing that experience with formal education.

B. Comes right from Harvard's MBA program into managing very large projects.

C. Are the technical experts.

D. Have considerable experience as a functional manager before moving into the project

management arena.

Answer: A

Hint: A project manager must have experience in working on projects in various roles including the

role of a project manager.

(9) Which of the following is an important action that must be taken by top management when

implementing project management in an organization?

A. Completely selling the project management concept to the entire organization.

B. Choice of the type of project manager.

C. Choice of the type of project organization to be utilized.

D. All of the above.

Answer: D

Hint: It is important for project success that all stakeholders agree on the importance of project

management concepts and theories.

(10) The project manager has the most authority in the __________________ type of organization.

A. Project expediter

B. Matrix

C. Projectized organization

D. Functional

Answer: C

Hint: Refer PMBOK 5, Page 22 Table 2-1 Influence of Organizational Structures on Projects; Page

556, Projectized organizatio

(11) The process that organize, manage, and lead the project team for the completion of a project is

called

A. Project Integration Management

B. Project Scope Management

C. Project Human Resource Management

D. Project Communications Management

Answer:C

Hint: PMBOK 5, Page 255, 1st Paragraph

(12) For the following Project Human Resource Management Processes

1. Plan Human Resource Management

2. Develop Project Team

3. Acquire Project Team

4. Manage Project Team

The correct sequence is:

A. 1-2-3-4

B. 3-2-1-4

C. 2-1-3-4

D. 1-3-2-4

Answer:D

Hint: PMBOK 5, Page 255, Fig-9-1

(13) Which of the following techniques is not used in the process of Plan Human Resource

Management?

A. Networking

B. Pre-assignment

C. Organizational theory

D. Meetings

Answer:B

Hint: PMBOK 5, Page 257, Fig 9-1, Sec 9.1

(14) The various inputs used while executing the process of Develop Project Team includes all but

A. Personal Assessment Tools

B. Recognition and awards

C. Project Performance Appraisals

D. Training

Answer:C

Hint: PMBOK 5, Page 257, Sec 9.3

(15) The process of Manage project team uses which of the following inputs in its execution?

A. Issue Log

B. Resource Calendars

C. Activity Resource Requirements

D. Human Resource Management Plan

Answer:A

Hint: PMBOK 5, Page 257, Sec 9.4

(16) The process of identifying and documenting project roles, responsibilities, required skills,

reporting relationships, and creating a staffing management plan is known as

A. Develop Project Team

B. Manage Project Team

C. Plan Human Resource Management

D. Acquire Project Team

Answer:C

Hint: PMBOK 5, Page 257, Sec 9.1

(17) The information used for the development of the human resource management plan includes

all except

A. The project life cycle

B. A change management plan

C. A configuration management plan

D. Organizational Standard Processes

Answer:D

Hint: PMBOK 5, Page 259, Sec 9.1.1

(18) The concept that provides information regarding the way in which people, teams, and

organizational units behave is known as

A. Networking

B. Organizational Theory

C. Expert Judgment

D. None of the above

Answer:B

Hint: PMBOK 5, Page 263, Sec 9.1.2.3

(19) The phase of team building where the team begins to address the project work, technical

decisions, and the project management approach is known as

A. Performing

B. Storming

C. Forming

D. Norming

Answer:B

Hint: PMBOK 5, Page 276, Sec 9.3.2.3

(20) The Conflict Management approach that is used for emphasizing upon the areas of agreement

rather than areas of differences conceding one's position to the needs of others to maintain

harmony and relationships is called

A. Collaborate/Problem Solve

B. Compromise/Reconcile

C. Smooth/ Accommodate

D. Withdraw/Avoid

Answer:C

Hint: PMBOK 5, Page 283

ere is a list of sample questions which would help you to understand the pattern of questions

on Project Communication Management being asked in PMP Certification Exams.

(1) Which of the following can cause a conflict?

A. Insufficient action on the part of the project manager

B. Competition for facilities, equipment, material, manpower and other resources

C. Personality conflicts between managers and/ or other personnel

D. All of the above

Answer:D

Hint: PMBOK 5, Page 282, Sec 9.4.2.3 Conflict Management

(2) Most of the project manager's external communication comprises:

A. Written documents

B. Oral communication

C. Tactile contact

D. Informal contact

Answer: A

Hint: Written communication is the best form to maintain documented evidence of what was

communicated.

(3) The critical element in a project's communication system is the:

A. Progress report

B. Project directive

C. Project manager

D. Customer

Answer: C

Hint: Project manager is responsible for executing and facilitating all the project-related

communication.

(4) Communication management:

A. Is Is important only in projects involving telephone, television, radio, or newspaper

production facilities and operations

B. Is not a big problem for people with normal speech, sight and hearing

C. Involves the sender, the message, the medium and the receiver

D. Preparing an agenda

Answer:C

Hint: PMBOK 5, Page 294, Figure 10-4. Basic Communication Model

(5) Truly effective communication:

A. Depends on using multiple channels

B. Depends on selecting the right method for each message and avoiding duplication, since

everyone is overloaded with information

C. Cannot depend solely on non-verbal signals which might be misunderstood

D. Can only be achieved by communication professional

E. a, b and c

Answer:E

Hint: Project communication doesn't need a communication professional or expert. It is every

member's responsibility to communicate with the project manager who facilitates all the

communication.

(6) Methods of transmitting information include:

A. Oral and written

B. Non-verbal/ visual

C. Telepathy

D. only A and B

E. A, B and C

Answer: D

Hint: Telepathy is not an advisable method of transmitting information in Project Management

(7) A project management information system consists of:

A. A project management software package operating on appropriate computer facilities

B. Software, documents, and procedures

C. Automated tools and manual methods for gathering, recording, filtering, and dissemination of

pertinent information for members of a project team

D. All of the above

Answer: D

Hint: PMBOK 5, Page 92, Sec 4.4.2.3 Project Management Information System

(8) The process of communication contains four major parts. Which part is the vehicle or method

used to convey the message?

A. Communicator

B. Message

C. Medium

D. Recipient

Answer: C

Hint: PMBOK 5, Page 293 Sec 10.1.2.3 Communication Models

(9) The contemporary view of conflict is that:

A. Conflict is bad

B. Conflict is caused by trouble makers

C. Conflict should be avoided

D. Conflict is often beneficial

Answer: D

Hint: Conflicts can help arrive at better solutions. : PMBOK 5, Page 518 X3.10 Conflict

Management

(10) Approximately what percentage of the project manager's time is spent in some form of

communication, such as: conferences, meetings, writing memos, reading and preparing reports,

and talking with project team members, upper management, and all other stalk holders?

A. 10-20%

B. 50-70%

C. 75-90%

D. 21-45%

Answer: C

Hint: Nearly 90 percent of a manager's time is spent in communication

(11) What is the term used for processes that are required to ensure timely and appropriate

planning, collection, creation, distribution, storage, retrieval, management , control monitoring, and

the ultimate disposition of project information?

A. Project Communications Management

B. Project Scope Management

C. Project Procurement Management

D. Project Integration Management

Answer: A

Hint: PMBOK 5, Page 287

(12) Which of the following processes of Project Communications Management involves developing

an appropriate approach and plan for project communications based on stakeholder's information

needs and requirements, and available organizational assets?

A. Manage Communications Management

B. Plan Communications Management

C. Control Communications Management

D. None of the above

Answer: B

Hint: PMBOK 5, Page 287, Section 10.1

(13) The inputs used in the process of Plan Communications Management includes all except

A. Project Management Plan

B. Stakeholder Register

C. OPA

D. Communications Management Plan

Answer: D

Hint: PMBOK 5, Page 288, Section 10.1

(14) The tools and techniques used in the process of Manage Communications excludes

A. Information Management System

B. Communication Technology

C. Communication Models

D. Communication Requirements Analysis

Answer: D

Hint: PMBOK 5, Page 288, Section 10.2

(15) The output of the Control Communications Process includes all except

A. Change Requests

B. Work Performance Information

C. Project Communications

D. OPA Updates

Answer: C

Hint: PMBOK 5, Page 288, Section 10.3

(16) The results of the Plan Communications Management Process should be reviewed regularly

throughout the project and revised as needed to ensure continued applicability. The statement is

A. True

B. False

C. Incorrect as the plan cannot change without approval

D. Not completely true as it is not possible to review the plan frequently

Answer: A

Hint: PMBOK 5, Page 290

(17) The choice of communication technology is not affected by

A. Project Environment

B. Skills of the project team

C. Sensitivity and confidentiality of the information

D. Ease of use

Answer: B

Hint: PMBOK 5, Page 292, Section 10.1.2.2

(18) The type of Communication Methods tool that uses very large volume of information ,or for

very large audience, and requires the recipients to access the communication content at their own

discretion is called

A. Interactive Communication

B. Pull Communication

C. Push Communication

D. None of the above

Answer: C

Hint: PMBOK 5, Page 295.

(19) The process of creating, collecting, distributing, storing, retrieving, and the ultimate disposition

of project information in accordance to the communications management plan is called

A. Manage Communications

B. Plan Communications Management

C. Control Communications

D. Both A & C

Answer: A

Hint: PMBOK 5, Page 297, Section 10.2

(20) An arrangement that provides a set of standard tools for the project manager to capture, store

and distribute information to stakeholders about the project's costs, schedule progress, and

performance is known as

A. Performance Reporting

B. Information Management System

C. Expert Judgment

D. None of the above

Answer: A

Hint: PMBOK 5, Page 306, Section 10.3.2.1

Here is a list of sample questions which would help you to understand the pattern of questions

on Project Risk Management being asked in PMP Certification Exams.

(1) The process under Process Risk Management that prioritizes risks for further analysis or action

by assessing and combining their probability of occurrence and impact is called

A. Perform Qualitative Risks Analysis

B. Perform Quantitative Risk Analysis

C. Plan Risk Management

D. Plan Risk Responses

Answer:A

Hint: PMBOK 5, Page 309, Sec 11.3

(2) The inputs used in the process of Perform Qualitative Risk Analysis includes all except

A. Scope Baseline

B. Risk Register

C. Quality Management Plan

D. Risk Management Plan

Answer: C

Hint: PMBOK 5, Page 312, Sec 11.3

(3) A risk is defined as ____________ event or condition that, if it occurs, has a positive or negative

effect on one or more project______________.

A. indefinite, probabilities

B. uncertain, objectives

C. sure, goals

D. definite, uncertainties

Answer: B

Hint: PMBOK 5, Page 559 Definition of Risk

(4) When is the risk and uncertainty in a project's life cycle at the highest?

A. start

B. design

C. closing

D. implementation

Answer:A

Hint: PMBOK 5, Page 40, Figure 2-9

(5) A new project that was initiated, involved new technology and had never been done before.

What type of contract would the owner want to issue to reduce or eliminate as much risk as

possible?

A. fixed price

B. Cost plus fix fee

C. Cost plus incentive fee

D. Time and Material

Answer:A

Hint: A fixed bid project has lesser risk for the firm that gives high-risk work on contract

(6) The process of Control Risks does not have one of the following as an output. Which one is it?

A. Work Performance Information

B. Change Requests

C. OPA updates

D. Risk Register

Answer: D

Hint: PMBOK 5, Section 11.6 Control Risks

(7) Which of the following fit the category of external risks?

A. Project delays, budget under-runs, movement of city utilities

B. Regulatory, currency changes, taxation

C. Natural disasters, regulatory, design

D. Inflation, design, social impact

E. Political unrest, budget overruns, size and complexity of the project

Answer: B

Hint: PMBOK 5, Page 317, Risk categories

(8) Decision trees are best used for :

A. Determining the interaction of the amount at stake and the expected value

B. Association of the probabilities with the risk events

C. Calculating the average outcome when the future includes scenarios that may or may not

happen

D. A flow chart which determines the standard deviation of the risk event

Answer: C

Hint: PMBOK 5, Page 339 Decision tree analysis

(9) The total amount of risk that is calculated for a project is found by

A. Multiplying the sum of each the risk times the amount at stake

B. Calculating the cumulative sum of the probability for each risk and multiplying this value

times the consequence of occurrence of the risk events

C. Cannot be calculated since all risks are not known

D. The amount of project reserves available

Answer: B

Hint: PMBOK 5, Page 339 Decision tree analysis

(10) The strategy used under Strategies for Positive Risks or Opportunities that is used to increase

the probability and/or the positive impacts of an opportunity is called.

A. Share

B. Accept

C. Enhance

D. Exploit

Answer: C

Hint: PMBOK 5, Page 346

(11) For the following processes of Project Risk Management:

1. Plan Risk Management

2. Perform Qualitative Risk Analysis

3. Identify Risks

4. Perform Quantitative Risk Analysis

5. Plan Risk Responses

6. Control Risks

The correct sequence is:

A. A.1-2-3-4-5-6

B. B.1-3-2-4-5-6

C. C.1-3-2-4-5-6

D. D.3-1-2-4-5-6

Answer:B

Hint: PMBOK 5, Page 309

(12) The process of implementing risk responses plans, tracking identified risks, monitoring residual

risks, identifying new risks, and evaluating risk process effectiveness throughout the project is

called?

A. Plan Risk Responses

B. Control Risks

C. Identify Risks

D. Perform Qualitative Risk Analysis

Answer:B

Hint: PMBOK 5, Page 309

(13) The measure along the level of uncertainty or the level of impact at which a stakeholder may

have a specific interest. Below that, the organization will accept the risk, and above this measure

the organization will not accept the risk. It is known as

A. Risk Threshold

B. Risk Appetite

C. Risk Tolerance

D. None of the above

Answer:A

Hint: PMBOK 5, Page 311

(14)Which of the following tools and techniques is not used in the process of Identify Risks

A. SWOT Analysis

B. Diagramming Techniques

C. Checklist Analysis

D. Risk Categorization

Answer:D

Hint: PMBOK 5, Page 312, Sec 11.2

(15) The tools and techniques used in the process of Plan Risk Responses includes all except

A. Contingent Response Strategies

B. Risk and Impact Matrix

C. Strategies for positive risks or opportunities

D. Expert Judgment

Answer:B

Hint: PMBOK 5, Page 312, Sec 11.5

(16) A stakeholder risk profile analysis may be performed to grade and qualify the project

stakeholder risk appetite and tolerance. The activity is an example of which technique used in the

process of Plan Risk Management

A. Meetings

B. Expert Judgment

C. Analytical Techniques

D. Both B& C

Answer:C

Hint: PMBOK 5, Page 315, Sec 11.1.2.1

(17) The Risk Management Plan, which is the outcome of the process Plan Risk Management

includes all except

A. Methodology

B. Roles and Responsibilities

C. Budgeting

D. Tracking

Answer:D

Hint: PMBOK 5, Page 316, 11.1.3.1

(18) The technique used under the Quantitative Risk Analysis which is a statistical concept that

calculates the average outcome when the future includes scenarios that may or may not happen is

known as

A. Sensitivity Analysis

B. Expected Monetary value Analysis

C. Modeling and Simulation

D. Expert Judgment

Answer:B

Hint: PMBOK 5, Page 339

(19)The technique used under the Quantitative Risk Analysis that translates the specified detailed uncertainties of the project into their potential impact on project activities is called

A. Expected Monetary value Analysis

B. Modeling and Simulation

C. Expert Judgment

D. Sensitivity Analysis

Answer:B

Hint: PMBOK 5, Page 340

(20) A risk response strategy used under tool of Strategies for negative Risks or Threats through

which the project team decides to acknowledge the risk and not take any action unless the risk

occurs is called

A. Mitigate

B. Transfer

C. Accept

D. Avoid

Answer:C

Hint: PMBOK 5, Page 345

Here is a list of sample questions which would help you to understand the pattern of questions

on Project Procurement Management being asked in PMP Certification Exams.

(1) The fixed price contract is advantageous to the buyer because it:

A. requires extremely well defined specifications

B. requires formal procedures for scope changes

C. seller assumes financial and technical risk

D. has a known cost

Answer:C

Hint: Read about Fixed-price contracts under Sec 12.1.1.9, Page 362 PMBOK 5

(2) The contract administration function includes:

A. funding management

B. managing relationships and interfaces

C. performance control

D. all of the above

Answer: D

Hint: PMBOK 5, Page 379, Sec 12.3

(3) The major type(s) of standard warranty used in the business environment is(are):

A. express

B. implied

C. negotiated

D. A and B

E. A, B, and C

Answer: D

Hint: Warranty types include express and implied. Negotiated is not a warranty type.

(4) A Unit Price (UP) contract provides:

A. a reimbursement of allowable costs plus a fixed fee which is paid proportionately as the

contract progresses

B. a reimbursement of allowable cost of services performed plus an agreed upon percentage of

the estimated cost as profit

C. the supplier with a fixed price for delivered performance plus a predetermined fee for

superior performance

D. a fixed price where the supplier agrees to furnish goods and services at unit rates and the

final price is dependent on the quantities needed to carry out the work.

Answer:D

Hint: Time and Materials Contract, Page 364, PMBOK 5

(5) The process of managing procurement relationships, monitoring contract performance, and

making changes as appropriate is called

A. Plan Procurement Management

B. Control Procurements

C. Close Procurements

D. Conduct Procurements

Answer:B

Hint: PMBOK 5, Page 355, Section 12.3

(6) From a contract management perspective, the project manager must consider the:

A. acquisition process

B. contract administration

C. ecological environment

D. offer, acceptance, and consideration

E. a and b

Answer: E

Hint: Options C and D are not related to contracts

(7) The tools and techniques used in the process of Plan Procurement Management includes all but

A. Make-or-buy analysis

B. Market Research

C. Bidder Conferences

D. Expert Judgment

Answer: C

Hint: PMBOK 5, Page 356, Sec. 12.1

(8) Which contract type places the most risk on the seller?

A. Cost plus percentage fee

B. Cost plus incentive fee

C. Cost plus fixed fee

D. Fixed price plus incentive fee

E. Firm fixed price

Answer: E

Hint: Read about types of contracts under Sec 12.1.1.9, Page 362 PMBOK 5

(9) Decisions made in developing the procurement management plan can also influence the project

schedule and are integrated with Develop Schedule, Estimate Activity Resources, and make-or-buy

analysis.� The statement is

A. True

B. False

C. Not sure

D. Incomplete Information

Answer: A

Hint: PMBOK 5, Page 360, 2nd Para.

(10) What is the last item a project manager must do to finalize the project closing?

A. Reassign the team

B. Contract completion

C. Archive the project records

D. Complete lessons learned

Answer: B

Hint: Contract completion is most important

(11) The process that includes the contract management and change control processes required to

develop and administer contracts or purchase orders issued by authorized project team members is

known as:

A. Project Procurement Management

B. Project Time management

C. Project Cost Management

D. Project Risk Management

Answer: A

Hint: PMBOK 5, Page 355

(12) For the processes in the Project Procurement Management,

1. Plan Procurement Management

2. Control Procurements

3. Conduct Procurements

4. Close Procurements

The correct sequence is:

A. A. 1-2-3-4

B. B. 1-3-2-4

C. C. 1-4-3-2

D. D. 3-1-2-4

Answer: B

Hint: PMBOK 5, Page 355, Fig. 12-1

(13) The inputs used in the process of Conduct Procurements includes all except

A. Seller Proposals

B. Procurement statement of work

C. Source Selection Criteria

D. Agreements

Answer: D

Hint: Agreements are the output on conduct procurements process

(14) The contractual agreement under Fixed Price Contracts ,which influences the Plan

Procurement project and is the favored by buyers because the price for goods is set at the outset

and doesn�t change until scope of work changes, is known as

A. Firm Fixed Price Contracts (FFP)

B. Fixed Price Incentive Fee Contracts (FPIF)

C. Fixed Price with Economic Price Adjustment Contracts ( FP- EPA)

D. None of the above

Answer: A

Hint: PMBOK 5, Page 363

(15) 15. The contractual agreement under Fixed Price Contracts ,which influences the Plan

Procurement project and gives the buyer and seller some flexibility in that it allows for deviation

from performance, with financial incentives tied to achieving agreed upon metrics is called

A. Fixed Price Incentive Fee Contracts (FPIF)

B. Fixed Price with Economic Price Adjustment Contracts (FP- EPA)

C. Firm Fixed Price Contracts (FFP)

D. Fixed Assets Price (FAP)

Answer: A

Hint: PMBOK 5, Page 363

(16) The contractual agreement under Cost-reimbursable Contracts, which influences the Plan

Procurement project and where if the final costs are less or greater than the original estimated

costs, then both the buyer and seller share costs from the departures based upon a pre-negotiated

cost sharing formula ,is called

A. Cost Plus Fixed Fee Contracts ( CPFF)

B. Cost Plus Award Fee Contracts (CPAF)

C. Cost Plus Incentive Fee Contracts ( CPIF)

D. Cost Plus Percentage Completion (CPPC)

Answer: C

Hint: PMBOK 5, Page 364

(17) The contractual agreement under Cost-reimbursable Contracts, which influences the Plan

Procurement project and where the seller is reimbursed for all the legitimate costs , but the majority

of the fee is earned only based in the satisfaction of certain broad subjective performance criteria

defined and incorporated into the contract is called

A. Cost Plus Fixed Fee Contracts ( CPFF)

B. Cost Plus Award Fee Contracts (CPAF)

C. Cost Plus Incentive Fee Contracts ( CPIF)

D. Cost Plus Firm Fixed Fee Contracts ( CPFFF)

Answer: B

Hint: PMBOK 5, Page 364

(18) The component of the project management plan that describes how a project team will acquire

goods and services from outside the performing organization is called

A. Procurement Management Plan

B. Procurement Statement of Work

C. Procurement Documents

D. None of the above

Answer: A

Hint: PMBOK 5, Page 366, Sec. 12.1.3.1

(19) A general management technique used to determine whether particular work can best be

accomplished by the project team or should be purchased from outside sources is called

A. Market Research

B. Make-or-buy Analysis

C. Expert Judgment

D. None of the above

Answer: B

Hint: PMBOK 5, Page 365, Sec. 12.1.2.1

(20) The type of hybrid contracts which influences the Plan Procurement project is called

A. Time and Material Contracts (T&M)

B. Cost-reimbursable Contracts

C. Fixed Price Contracts

D. Both B & C

Answer: A

Hint: PMBOK 5, Page 364

Here is a list of sample questions which would help you to understand the pattern of questions

on Project Stakeholder Management being asked in PMP Certification Exams.

(1) Which of the following knowledge area deals with identifying people, groups or organizations

that could impact or be impacted by a project that required building a 3-mile long bridge connecting

two island cities of a country?

A. Project Communications Management

B. Project Stakeholder Management

C. Project Integration Management

D. Communication Plan

Answer:B

Hint: First para, Page 391, PMBOK 5

(2) Which of the following process would apply if you had to communicate with the project team

members to understand their expectations from the outcome of their project?

A. Manage Communications

B. Plan Stakeholder Management

C. Manage Stakeholder Engagement

D. Control Stakeholder Engagement

Answer: C

Hint: Manage Stakeholder Engagement, Page 391, PMBOK 5

(3) Which of the following is/are required for identifying stakeholders:

A. Stakeholder register

B. Procurement documents

C. Project management plan

D. all of the above

E. A and C

Answer: B

Hint: See Identify Stakeholders inputs, Page 392, PMBOK 5

(4) Which of the following is/are not required for manage stakeholder engagement process?

A. Change management plan

B. Communications management plan

C. Stakeholder management plan

D. Change log

Answer:A

Hint: Manage Stakeholder Engagement, Page 391, PMBOK 5

(5) Which of the following is not a stakeholder?

A. Supplier

B. Customer

C. PMO

D. Competitor

Answer:D

Hint: A competitor has no stake in a project

(6) Stakeholder analysis can be performed using some classification models such as:

A. Managerial grid

B. Johari window

C. Performance grid

D. Salience model

Answer: D

Hint: Stakeholder analysis, Page 396, PMBOK 5

(7) Which one of the following is the best way to manage stakeholders?

A. Ensuring they don't get to meet outside of work

B. Meeting all of them when a milestone is ready

C. Keeping them informed throughout the project

D. Sending them gifts

Answer: C

Hint: All stakeholders must be kept informed about the project progress

(8) The stakeholder engagement level where the stakeholder is actively engaged in ensuring the

project success is known as:

A. Leading

B. Supportive

C. Active

D. Neutral

Answer: A

Hint: See Analytical Techniques, Page 402 , PMBOK 5

(9) Stakeholders engagement assessment matrix is used to map

A. Current engagement level

B. Desired engagement level

C. Assured engagement level

D. Only A and B

E. A, B and C

Answer: D

Hint: The matrix helps map the difference between Desired and Actual engagement level.

(10) When is the stakeholders ability to influence a project very high?

A. In the early stages

B. Half-way through

C. Depends on their role and position

D. Just before final delivery

Answer: A

Hint: It becomes increasingly difficult to alter the course of action as the project nears completion.

(11) During stakeholder analysis, Lisa - the project manager finds that there are three new

stakeholders that need to be added to the stakeholder register. She code-named them as A, B, and

C. Upon further analysis, she found that A has already voiced concerns about the project feasibility,

B is unaware of the project while C has been taking keen interest in the project and took an

initiative to solve an impediment. What should Lisa be doing on a priority?

A. Meet A to understand concerns and update issue log

B. Meet B to inform about the project and know the feedback

C. A, B

D. Thank C for the support

Answer: C

Hint: A and B could affect a project because of their concerns or being uninformed. They should be

met immediately.

(12) Stakeholder communication requirements are captured in:

A. Stakeholder Management Plan

B. Communications Management Plan

C. Procurement Documents

D. A and B

Answer: D

Hint: Both the plans capture the communication requirements

(13) Work Performance Information is an output of:

A. Plan Stakeholder Engagement

B. Manage Stakeholder Engagement

C. Control Stakeholder Engagement

D. Stakeholder Management Plan

Answer: C

Hint: See Control Stakeholder Engagement, Page 392, PMBOK 5

(14) Which of the following is/are not a technique used to manage stakeholder engagement?

A. Delphi Technique

B. Management Skills

C. Interpersonal Skills

D. Communication Methods

Answer: A

Hint: Delphi Technique is not used to manage stakeholders

(15) Which of the following must be included in a stakeholder register?

A. Stakeholders family history

B. Stakeholders hobbies

C. Expectations from the project

D. Communication skills

Answer: C

Hint: It is important for the PM to know each stakeholder's expectation from the project

(16) Stakeholder classification should never be based on the following category/group:

A. Internal/External

B. Aware/Unaware

C. Optimistic/Pessimistic

D. Supportive/Resistant

Answer: C

Hint: There is no such classification of stakeholders.

(17) What is the correct classification of engagement levels according to the Stakeholders

engagement assessment matrix?

A. Neutral, Resistant, Unaware, Supportive, Leading

B. Unaware, Neutral, Resistant, Supportive, Leading

C. Unaware, Resistant, Neutral, Supportive, Leading

D. Leading, Supportive, Neutral, Resistant, Unaware

Answer: C

Hint: See Analytical Techniques, Page 402, PMBOK 5

(18) In an analytical process, what could be a sign that indicates the need of some actions or

communications directed to manage a stakeholder's engagement level?

A. The stakeholder talks less

B. The stakeholder's current engagement level varies from the desired level

C. The stakeholder is remotely located

D. The stakeholder is external

Answer: B

Hint: Unmatched Desired and Actual engagement level is an indicator of the need to assess the

expectations and concerns of s stakeholder.

(19) Stakeholder Management Plan includes all except one of the following:

A. Scope and impact of change to stakeholders

B. Engagement levels of stakeholders

C. Stakeholders influence on project

D. Stakeholders Compensation and Remunerations

Answer: D

Hint: Stakeholder Management Plan doesn't talk about compensation or remuneration

(20) Identify stakeholders is a part of:

A. Project Communications Management

B. Project Stakeholder Management

C. Project Human Resource Management

D. Project Integration Management

Answer: B

Hint: Refer to Process and Knowledge area mapping, Page 61 , PMBOK 5

Here are 200 objective type sample questions and their answers are given just below to them. This

exam is just to give you an idea of type of questions which may be asked in PMP Certification

Exams. Even we have taken full care to give correct answers for all the questions but it is

recommended to verify these answers.

In examination you will get each question one by one on computer screen

(1) A business case, which helps to determine whether a project is worth the investment, is created

on the basis of the following except for

A. Market Demand

B. Ecological Impacts

C. Social Need

D. Availability of Funds

Answer:D

Hint: Availability of funds is not a criterion for a business case.

(2) You are in charge of developing a new product for an organization. Your quality metrics are

based on the 80th percentile of each of the last three products developed. This is an example of:

A. Statistical sampling

B. Metrics

C. Benchmarking

D. Operational definitions

Answer: C

Hint: PMBOK 5, Page 116, Benchmarking (definition)

(3) The two closing procedures are called:

A. Contract closure and scope verification

B. Close Procurements and Close Project

C. Project closure and product verification

D. Project closure and lessons learned

Answer: B

Hint: PMBOK 5, Page 61, Table 3-1 Closing Process Group

(4) During the develop schedule process, the Project Manager may have to go through several

iterations of the schedule before establishing the schedule baseline. All of the following are tools

and techniques that may be used during this process:

A. Critical Path Method, GERT, Resource Requirements

B. Resource Leveling Heuristics, Mathematical Analysis, Calendars

C. Schedule compression, Resource optimization techniques, Critical chain method

D. GERT, PERT, Leads and Lags

Answer:C

Hint: PMBOK 5, Page 61, Table 3-1 Develop Schedule: Tools & Techniques

(5) Which of the following models of conflict resolution allows a cooling off period, but seldom

resolves the issue in the long term?

A. Problem solving

B. Withdrawal

C. Forcing

D. Smoothing

Answer:B

Hint: Withdrawal is a temporary solution that evades problem-solving as much as possible.

(6) In communication, the receiver decodes the messages based on all but the following:

A. Culture

B. Semantics

C. Language

D. Distance

E. Knowledge

Answer: D

Hint: Distance isn't among the criteria for interpreting a message received

(7) How much time does the typical project manager spend communicating both formally and

informally?

A. 40-60%

B. 50-70%

C. 60-80%

D. 75-90%

Answer: D

Hint: with and among all the stakeholders including sponsor, customers, vendors, project team,

PMO and upper management.

(8) Group brainstorming encourages all of the following except:

A. Team building A project manager facilitates communication

B. Analysis of alternatives

C. Convergent thinking

D. Uninhibited verbalization

Answer: C

Hint: The objective of Brainstorming is to generate diverse ideas.

(9) The critical element in a project's communication system is the:

A. Progress report

B. Project directive

C. Project manager

D. Customer

Answer: C

Hint: A project manager facilitates all project-related communication

(10) System integration consists of:

A. Assuring that the pieces of a project come together at the right time

B. Planning for contingencies that may occur throughout the life cycle of the project

C. The pieces of the project function as an integration unit

D. a and c

Answer: D

Hint: Integration means bringing together of the components.

(11) Performance reviews are held to:

A. Correct the project manager's mistakes.

B. Provide for answers for upper levels of management

C. To assess project status or progress

D. To apprise the project costs and cost trends of the project

Answer: C

Hint: Definition of Performance reviews, Page 549, PMBOK 5

(12) A complex project will fit best in what type of organization?

A. Functional

B. Cross-functional

C. Matrix

D. Balanced

Answer:C

Hint: A matrix organization is best for complex projects because of the mix of functional expertise

and project management focus.

(13) Which of the following could be an appropriate WBS code for a work package at the fourth

level in a WBS where the top level code is 1.0?

A. 1.4

B. 1.1.1.1

C. 1.2.3.4

D. a and c

E. b and c

Answer:E

Hint: Both B and C follow the correct format

(14) Which of the following Project Scope Management processes involves subdividing the major

project deliverables into smaller, more manageable components?

A. Plan Scope Management

B. Define Scope

C. Validate Scope

D. Control Scope

E. Create WBS

Answer:E

Hint: Project deliverables are broken into work packages un Create WBS process

(15) The review of key deliverables and project performance at the conclusion of a project phase is

called:

A. phase exit

B. kill point

C. stage gate

D. a and c

E. a, b and c

Answer:E

Hint: PMBOK 5, Page 41, Sec 2.4.2 Project Phases

(16) Project scope is:

A. All the work that must be done in order to deliver a product according to the specified

features and functions, only.

B. The features and functions that are to be included in a product or service.

C. A narrative description of work to be performed under contract.

D. a and b

E. all of the above

Answer:A

Hint: Project scope means all the work and only the work required to complete the project

successfully

(17)The unique identifiers assigned to each item of a WBS are often known collectively as:

A. The work package codes

B. The project identifiers

C. The code of accounts

D. The element accounts

Answer:C

Hint: PMBOK 5, Page 132, WBS

(18) The sender of a message is responsible for:

A. Confirming the message is understood

B. Ensuring the receiver agrees with the message

C. Scheduling communication exchange

D. Presenting the message in the most agreeable manner

Answer: A

Hint: The objective of communication is to ensure that the message is conveyed.

(19) What are the best uses of PERT:

A. Used in the planning phase to do " what if for the project.

B. Assist in the controlling of changes to the project.

C. Is used in the process of preparing a WBS for the project.

D. To measure future consequences of activities.

E. a and d.

Answer: E

Hint: PMBOK 5, Page 553, See PERT definition

(20) Change requests can occur due to:

A. An external event such as a change in government regulation.

B. An error or omission in defining the scope of the product.

C. An error or omission in defining the scope of the project.

D. a and c

E. all of the above

Answer:E

Hint: Change requests are made to ensure that the planned outcome of the project is achieved

(21) A project management plan is:

A. A A formal, approved document used to guide project execution, monitoring, and control.

B. A document issued by senior management that provides the project manager with the

authority to apply organizational resources to project activities.

C. A narrative description of products or services to be supplied.

D. A document describing the organizational breakdown structure of the company.

Answer:A

Hint: PMBOK 5, Page 553, See Project Management Plan definition

(22) Which of the following is NOT an example of a type of schedule report?

A. Gantt chart

B. Milestone chart

C. Fishbone diagram

D. Network diagram

Answer:C

Hint: A fishbone diagram is meant for cause and effect analysis.

(23) The most important criteria in deciding to initiate a project selection method is:

A. Stakeholder's vision

B. Low cost opportunity

C. Environmental consideration

D. Capability

Answer:C

Hint: PMBOK 5, Page 10, Projects and Strategic Planning

(24) Which of the following is correct order for stages in Tuckman ladder?

A. Foaming, Steaming, Norming, Perfuming, Dispersing

B. Forming, Storming, Protecting, Norming, Adjourning

C. Forming, Storming, Norming, Performing, Adjourning

D. Framing, Storming, Norming, Protecting, Adjourning

Answer:C

Hint: PMBOK 5, Page 276

(25) Three major processes in Project Human Resource Management are:

A. Staff recruitment, project staff planning and team building

B. Plan HRM, Acquire Project Team and Develop Project Team

C. Rewarding, salary reviews and penalties

D. Staff acquisition, staff training, staff deployment

Answer:B

Hint: PMBOK 5, Page 257, Figure 9-1

(26) A project is defined as:

A. A process of considerable scope that implements a plan.

B. An endeavor, which is planned, executed, and controlled; performed by people; and

constrained by limited resources.

C. A temporary endeavor undertaken to create a unique product or service.

D. An objective based effort of temporary nature.

Answer:C

Hint: A project is always temporary and every project gives a unique product or service.

(27) Which of the following is not a General management technique?

A. Make-or-buy analysis

B. Analysis of alternatives

C. Applying PMBOK concepts

D. Lateral thinking

Answer:A

Hint: Application of PMBOK is project management

(28) According to PMBOK, project management processes are organized into following order of

process groups:

A. Initiating, planning, executing, monitoring, and closing

B. Designing, developing, testing, and implementing

C. Initiating, designing, planning, executing, controlling, and closing

D. Initiating, planning, executing, monitoring and controlling, and closing

Answer:D

Hint: PMBOK 5, Project Management Process Groups

(29) ___________ must be measured regularly to identify variances from the plan.

A. Stakeholder requirements

B. Project performance

C. Schedule progress

D. Cost

Answer:B

Hint: Project performance must be measured at regular intervals.

(30) A project kick off meeting is usually conducted to:

A. Setup project team and announce the PM assignment

B. To draft project charter

C. Build up team spirit

D. Define project scope and develop WBS

Answer:A

Hint: A kick-off meeting gets the project team onboard and announces the manager

(31) Which of the following is not an external-unpredictable risk?

A. Changes in government regulations

B. Natural hazards

C. Unexpected environmental side effects

D. Inflation

Answer:D

Hint: Inflation rate is known and predictablen

(32) Maslow ranked Human needs from the highest to lowest:

A. Self actualization; self promotion; social; security and physiological needs

B. Self esteem; self actualization; social; security and physiological

C. Self actualization; self esteem; social; security and physiological

D. Self fulfillment; self esteem; social; security and physiological

Answer:C

Hint: Refer Abraham Maslow's hierarchy of needs.

(33) Which of the following statements concerning contract type is correct?

A. A fixed price contract contains the most risk for the buyer.

B. Cost reimbursable contracts offer sellers the highest profit potential.

C. Time and materials contracts are hybrid of cost reimbursable and fixed-price contracts..

D. Unit price contracts are illegal in many jurisdictions.

Answer:C

Hint: PMBOK 5, Page 364 Time and Material Contracts

(34) Herzberg identified factors, which, if present, will lead to increased motivation. A typical factor

would be:

A. Good supervision

B. Job security

C. Regular promotions

D. Good salary

E. A dental plan

Answer:C

Hint: Refer to Herzberg's Two Factor Theory

(35) Your customer ask for a small change in the project, which was not budgeted in the project. It

is a small effort as compared to the total project and you need the goodwill for a multimillion dollar

on the pipeline. You will

A. Refuse to do the work

B. Agree to do the work at no charge

C. Do the work and bill him later

D. Assess the cost and schedule impact and tell them you will formalize the change request

Answer:D

Hint: Impact of every change must be assessed and should go through change control

(36) You are responsible for ensuring that your seller's performance meets contractual

requirements. For effective contract administration, you should:

A. Hold a bidders conference

B. Establish the appropriate contract type

C. Implement the contract change control system

D. Develop a statement of work

Answer:C

Hint: PMBOK 5, Page 383, Sec 12.3.2.1 Contract Change Control System

(37) The three major causes of change on a project are:

A. Replacement of the project manager or key project team members; changes in priorities by

senior management; and contractual difficulties..

B. Changes in the relative importance of time, resources, or cost ; new knowledge about the

deliverable; and technological uncertainty

C. Errors in the initial assessment of how to achieve the goal of the project; new information

about the project deliverable; and a new mandate

D. Unavailability of resources promised by the functional managers; cost overruns; and

changes in customer requirements

Answer:C

Hint: Scope change and estimation errors are the main causes

(38) The purpose of the review of deliverables and project performance at the conclusion of a

project phase is to:

A. Determine how many resources are required to complete the project according to the project

baseline

B. Adjust the schedule and cost baselines based on past performance

C. Obtain customer acceptance of project deliverables

D. Determine whether the project should continue to the next phase

Answer:D

Hint: Closure of a project phase is a point to reassess the ongoing project progress and change or

terminate the project if necessary. PMBOK 5, Page 41, Sec 2.4.2

(39) Your project is in the final test stage, the user acceptance test. It meets all the product specs

and is under planned costs. In term of schedule, this project is ahead. Your customer met you and

requested that he will not accept the product unless you make several changes. What you should

do is:

A. Get the list of the changes and estimate all of them. If the total cost is still within the baseline,

you will do it

B. Estimate the costs and send this to your customer requesting contract modification

C. Ask the customer to file a change request

D. Sit with the customer to review the product specs and tell him/her that you have completed

the project.

Answer:C

Hint: All the change requests must be made formal

(40) The delphi Method is best suited for:

A. Decision-making

B. Cost Control

C. Overhead rate estimating

D. Team discussions

Answer:A

Hint: It can be used to vote for a decision.

(41) Which of the following methods is least likely to be used for explaining project planning

guidelines to the team?

A. Project Office Memo

B. Project office directive

C. Project team meeting

D. Formal project report

Answer:D

Hint: A report gives information about what happened and doesn't talk about planning or give

guidelines or directives.

(42) Projects are initiated in response of:

A. Stakeholder's pressure

B. Business needs

C. Technological obsolescence

D. All of the above

Answer:D

Hint: All those factors contribute towards project initiation.

(43) The party that needs the change resulting from the project, and who will be its custodian on

completion is the:

A. Owner

B. Sponsor

C. Customer

D. Client

Answer:A

Hint: Project owner is the custodian

(44) A document or tool which describes when and how human resources will be brought onto and

taken off the project team is called a:

A. Staffing Management Plan

B. Responsibility Assignment Matrix (RAM ).

C. Organizational Breakdown Structure (OBS).

D. Resource Assignment Chart

Answer:A

Hint: PMBOK 5, Page 265, Staffing Management Plan

(45) In which type of organization is team building likely to be most difficult?

A. Functional

B. Projectized

C. Matrix

D. Project expediter

E. Project coordinator

Answer:C

Hint: The team members report to multiple managers in matrix organizations.

(46) A tool which links the project roles and responsibilities to the project scope definition is called:

A. Scope Definition Matrix

B. Responsibility Assignment Matrix

C. Roles Assignment Matrix

D. Project Scope and Roles Matrix

Answer:B

Hint: PMBOK 5, Page 262 Responsibility Assignment Matrix

(47) Which of the following are outputs from the Plan Communications Management process?

A. Project records

B. Communications management plan

C. Performance reports

D. Formal acceptance

E. b and c

Answer:B

Hint: PMBOK 5, Page 288, Figure 10-1

(48) Which of the following statement is correct?

A. Process Groups are same as Project Phases

B. Each Process Group has a mapped Project Phase

C. Process Groups are not Project Phases

D. Monitoring and Control Process Group applies only in monitoring and control phase

E.

Answer:c

Hint: PMBOK 5, Page 420, A1.3 Project Management Process Groups

(49) The sending or conveying of information from one place to another is the process of:

A. Networking

B. Transmitting

C. Encrypting

D. Promoting

Answer:B

Hint: PMBOK 5, Page 293, Sec 10.1.2.3 Communication Models

(50) The three major types of communication are:

A. Written and oral, and verbal and nonverbal.

B. Verbal, formal documentation, informal documentation.

C. Verbal, written, and graphic.

D. Verbal, written, and electronic.

Answer:A

Hint: PMBOK 5, Page 287

(51) All of the following are communication methods EXCEPT:

A. Memos

B. Grapevine

C. Videos

D. Instant messaging

Answer:B

Hint: PMBOK 5, Page 295, Sec 10.1.2.4

(52) Communication is the PRIME responsibility of a Project:

A. Manager in a weak matrix

B. Manager in a projectized environment

C. Coordinator

D. Expeditor

Answer:D

Hint: PMBOK 5, Page 23

(53) What are the four parts of the communications model?

A. Sending, Receiving, Decoding, and Comprehending

B. Sender, Message, Medium, Receiver

C. Communicator, Message, Receiver, Decoder

D. Communicating, Transmitting, Receiving, Comprehending

Answer:B

Hint: PMBOK 5, Page 293, Sec 10.1.2.3

(54) In negotiations between the functional department managers and the project managers, which

conflict management approach must be aimed at?

A. Win-Lose

B. Win-Win

C. Lose-Lose

D. None of the above

Answer:B

Hint: A project success also contributes to organization's growth. A win-win scenario is a pre-

requisite.

(55) A leadership style in which the project manager shares problems with team members and

formulates solutions as a group is called:

A. Autocratic

B. Persuasive

C. Participative

D. Laissez-faire

Answer:C

Hint: Participative style aims for team consensus

(56) A type of organization in which the project manager has little formal authority and basically acts

as a staff assistant to an executive who is ultimately responsible for the project is called:

A. Balanced matrix

B. Weak matrix

C. Projectized

D. Strong matrix

Answer:B

Hint: In a weak matrix organization, PM is at times restricted to the role of expediter.

(57) Create WBS process belongs to:

A. Initiation Process Group

B. Planning Process Group

C. Executing Process Group

D. Monitoring & Controlling Process Group

Answer: B

Hint: PMBOK 5, Page 61, Table 3-1

(58) In which of the following organizations is the project manager role likely to be that of staff

assistant?

A. Weak matrix

B. Functional

C. Balanced matrix

D. a and b

E. A, B, and C

Answer:D

Hint: PMBOK 5, Page 23

(59) Project Risk Management includes all of the following processes except:

A. Risk Quantification

B. Risk Identification

C. Risk Analysis

D. Risk Response Development

E. Risk Response Control

Answer:E

Hint: Risks are controlled; Risk Responses are not

(60) Using the PMBOK definition of contingency reserve, which of the following statements about

contingency reserves is false?

A. A contingency reserve is a separately planned quantity used to allow for future situations

which may be planned for only in part.

B. Contingency reserves may be set aside for known unknowns.

C. Contingency reserves may be set aside for unknown unknowns.

D. Contingency reserves are normally included in the project's cost and schedule baselines.

Answer:C

Hint: Contingency reserve is allocated for identified risks. Refer to PMBOK glossary definition.

(61) Which of the following is true about a risk?

A. A risk can be deflected or transferred to another party through a contract or insurance policy.

B. Risks involve the chance of both a profit and a loss.

C. No opportunities are associated with a risk, only losses.

D. a and c

E. a and b

Answer:E

Hint: A Risk can be positive or negative. It can be transferred as a mitigation technique.

(62) A contingency plan is:

A. A planned response that defines the steps to be taken if an identified risk event should

occur.

B. A workaround

C. A reserve used to allow for future situations which may be planned for only in part.

D. a and c

E. a and b

Answer:A

Hint: A contingency plan is a response planned for risk that were identified in the planning stage.

Workarounds are responses for risks that have popped up while working on the project , and were

left unidentified in earlier stages. A reserve is also considered in a contingency plan to respond to

the risk event, but the reserve in itself is not a plan. Therefore option C is also incorrect.

(63) Deflection or transfer of a risk to another party is a type of?

A. Risk Mitigation

B. Risk Acceptance

C. Risk Avoidance

D. Strategy for negative risks

Answer:D

Hint: PMBOK 5, Page 344, Sec 11.5.2.1

(64) Management reserves are used to handle which type of risk?

A. Unknown unknowns

B. Known unknowns

C. business risks

D. pure risks

Answer:A

Hint: PMBOK 5, Page 171 - Last paragraph, Page 310 - 2nd paragraph.

(65) Which of the following is considered during the Procurement Planning Process?

A. Whether to procure

B. How to procure and how much to procure

C. What and when to procure

D. b and c

E. A, B, and C

Answer:E

Hint: Procurement planning covers all the questions.

(66) From a buyer's standpoint, which of the following is true?

A. Procurement planning should include consideration of potential subcontracts

B. Procurement planning does not include consideration of potential subcontracts since this is

the duty of the contractor.

C. Subcontractors are first considered during the Solicitation Process

D. none of the above

Answer:A

Hint: PMBOK 5, Page 357 - Project Procurement Management

(67) Which of the following is true about procurement documents?

A. Procurement documents are used to solicit proposals from prospective sellers.

B. Invitation for Bid and Request for Proposal are two examples of procurement documents.

C. Procurement documents should be structured to facilitate accurate and complete responses

from prospective sellers.

D. B, and C

E. A, B, and C

Answer:E

Hint: All the factors are important for procurement management.

(68) Which of the following is a method for quantifying qualitative data in order to minimize the

effect of personal prejudice on source selection?

A. Weighting system

B. Screening system

C. Selecting system

D. none of the above

E. A, B, and C

Answer:A

Hint: PMBOK 5, Page 373, 1st Paragraph

(69) Which of the following are examples of indirect costs?

A. Salaries of corporate executives

B. Salaries of full-time project staff

C. Overhead costs

D. A and B

E. A and C

Answer:E

Hint: Project team salaries are classified as direct costs.

(70) Which of the following contract types places the greatest risk on the seller?

A. Cost-plus-fixed-fee contract

B. Cost plus-incentive-fee contract

C. Fixed-price-incentive contract

D. Firm-fixed-price contract

Answer:D

Hint: Firm-fixed price contracts don't accommodate any risk materialization

(71) In which of the following contract types is the seller's profit limited?

A. Cost-plus-percentage-cost contract

B. Cost-plus-fixed-fee contract

C. Fixed-price-plus-incentive

D. B and C

E. none of the above

Answer:D

Hint: Fixed fee and incentives are usually lesser than the profits expected in percentage cost

contract.

(72) A cost-plus-incentive-fee (CPIF) contract has an estimated cost of $120,000 with an agreed

profit of 10% of the costs. The actual cost of the project is $130,000. What is the total

reimbursement to the seller?

A. $143,000

B. $142,000

C. $140,000

D. $132,000

Answer:A

Hint: The incentive is calculated on allowable costs

(73) The outputs of the Monitor and Control project work are utilized as inputs for the Performance

of Integrated Change Control to give the following outputs, excluding.

A. Approved Change Requests

B. Change Log

C. Change Requests

D. Project Management Plan Updates

Answer:C

Hint: See outputs of Perform Integrated Change Control

(74) Under what circumstances is it better for a contractor to subcontract?

A. The The subcontractor possesses special technical and engineering skills that the contractor

does not have.

B. The work to be subcontracted represents almost all of the overall work effort.

C. The subcontractor can perform the work at a lower cost than the contractor.

D. all the above

E. a and c

Answer:E

Hint: Work is subcontracted on capability and cost-savings factors.

(75) Ramcharan, the project manager for a logistics project successfully undertook all the project

activities and reached the final Close Project or Phase process that used the following inputs

except for.

A. Accepted Deliverables

B. Enterprise Environmental Factors

C. Project Management Plan

D. Organizational Process Assets

Answer:B

Hint: Enterprise Environmental Factors aren't required for closing.

(76) Which of the following demonstrates a good negotiation skill?

A. Be ready to get the deal at any cost

B. Ensure that you get the most out of it

C. Offer more for less

D. Ask high and offer low

Answer:D

Hint: PMBOK 5, Page 517, X3.8 Negotiation

(77) A narrative account of products, services or results to be achieved under a project comes in

the form of

A. Project Statement of Work

B. Strategic Plan

C. Product Scope Description

D. Project Management Plan

Answer:A

Hint: Statement of work gives the description of work to be completed

(78) The "rule of seven" as applied to process control charts means that :

A. If there are seven points on one side of mean, then an assignable cause must be found.

B. Seven consecutive points are ascending, descending, or the same.

C. At least seven quality inspectors should be in place for every thousand employees

D. A process is not out of control when at least seven measurements fall outside the lower and

upper control limits.

Answer:A

Hint: PMBOK 5, Page 238 Control charts

(79) There is project with CPI of 0.81 and TCPI=1.00001 this project is:

A. Overbudget and hard to complete

B. Underbudget

C. Overbudget and early in its evolution

D. No inference can be made

Answer:A

Hint: CPI<1 means over-budgets, TCPI>1 means harder to complete

(80) A collection of generally sequential project phases whose name and number are determined

by the control needs of the organization or organizations involved in the project, is called:

A. Project life cycle

B. Product life cycle

C. Portfolio management

D. Program management

Answer: A

Hint: PMBOK 5, Page 38, sec 2.4 Project life cycle

(81) Which of the following activities do not fall under the Closing Process Group?

A. Document lessons learned

B. Applying appropriate updates to OPA

C. Recommending preventive action

D. Performing team members assessment

Answer: C

Hint: No preventive actions are recommended in closing phase

(82) Who is not responsible for risk identification or reporting?

A. Project manager

B. Project team member

C. Project stakeholder

D. Functional Manager

Answer: D

Hint: Functional manager is not responsible for project success or failure

(83) Three Point Statistical Estimating Formula Group. Expected Value =

A. (Optimistic + (4 X Most Likely) + Pessimistic ) x 6

B. (Optimistic + (4 X Most Likely) + Pessimistic ) divided by 6

C. (Optimistic + (4 X Most Likely) x Pessimistic ) divided by 6

D. (Optimistic + (4 + Most Likely) + Pessimistic ) divided by 6

Answer: B

Hint: A sum of six values must be divided to get an average.

(84) Parametric estimating is a technique where

A. is less costly, less time consuming and less accurate.

B. an algorithm is used to calculate cost or duration based on historical data and project

parameters.

C. uses an average of most likely, optimistic and pessimistic activity durations

D. A and B

Answer: B

Hint: PMBOK 5, Page 170

(85) What does TQM stand for?

A. Time Quality Managed

B. Target Quality Management

C. Total Quality Management

D. Time Quote Management

ANSWER: C

Hint: TQM is a continuous improvement technique to enhance quality.

(86) Examples of Projects include:

A. Implementing a new business procedure or process

B. Constructing a building or facility

C. Designing a new transportation vehicle

D. All of the Above

ANSWER: D

Hint: All projects have a definite beginning and conclusive end.

(87) Projects are undertaken at all levels of the organization?

A. True

B. False

C. They are not related to each other

D. Neither true nor false

ANSWER: A

Hint: Projects have restrictions within the performing organization. They are driven by scope of

work.

(88) 7. ________ means that every project has a definite beginning and a definite end.

A. Overall

B. Project Chart

C. Temporary

D. Duration

ANSWER: C

Hint: All projects are temporary

(89) In case of an external IT project, the project initiator or sponsor must have provided the

following information excluding.

A. Project Statement of Work

B. Agreements

C. Business Case

D. Organizational Process Assets

ANSWER: D

Hint: OPA isn't a part of project authorization for a contract.

(90) Who should be involved in the project planning phase?

A. The Project Manager.

B. The customer.

C. The Sub-contractors/vendors.

D. The project team members.

E. All of the above.

Answer: E

Hint: All stakeholders available must be involved

(91) The successful project managers spend most of their time:

A. Planning with their personnel.

B. Planning with top management.

C. Communicating with project team.

D. Studying project results.

Answer: C

Hint: A project manager spends 90 percent of the time in communication.

(92) Cost Plus Incentive Fee (CPIF) contracts provide:

A. A reimbursement of allowable cost of services performed plus an agreed upon percentage of

the estimated cost as profit.

B. A reimbursement of allowable costs plus a fixed fee which is paid proportionately as the

contract progresses.

C. The supplier with a fixed price for a delivered performance plus a predetermined fee for

superior performance.

D. None of the above.

Answer: A

Hint: The terms are agreed upon in the agreement

(93) Project success depends on a number of interrelated factors, including time, cost and scope

control. The success of any project depends primarily on:

A. Customer acceptance of deliverable.

B. Customer satisfaction irrespective of outcome.

C. Customer compromise in defining its needs.

D. Exceeding customer requirements through gold plating.

Answer: A

Hint: Written approval of Customer acceptance in required for closure

(94) Which of the following is the most efficient means of product quality inspection:

A. Statistical sampling.

B. 100% inspection.

C. user review.

D. A and C.

Answer: A

Hint: It is not always feasible to check every product item

(95) A complete set of concepts, terms and activities that make up a professional field, project

management field or an area of specialization is known as:

A. Knowledge Area

B. Domain Knowledge

C. Project Management Process

D. Project Management Group

Answer: A

Hint: See the definition of Knowledge Area in PMBOK Chapter 3.

(96) Pareto Analysis, cause and effect diagrams and flow charts are used in quality.

A. Control.

B. Assurances.

C. Planning.

D. Verification.

Answer: A

Hint: PMBOK 5, Page 252, Sec 8.3.2 Control Quality: Tools and Techniques

(97) In a multi-cultural environment, it is critical to establish a corporate culture that facilitates:

A. Problem-solving through different approaches.

B. Learning and communication.

C. Partnerships, strong alliances and joint ventures.

D. Negotiations.

Answer: B

Hint: Learning about diverse teams and effective team communication is vital for project success.

(98) A condition which will lead an organization towards conflict is:

A. Conflict of interest.

B. Favoritism

C. Resolved prior conflicts.

D. Both A and B.

E. All of the above.

Answer: D

Hint: Any unethical or unjust practice can lead to conflicts.

(99) The contemporary view of conflict is that:

A. Conflict is bad.

B. Conflict is caused by trouble makers.

C. Conflict should be avoided.

D. Conflict is often beneficial.

E. A, B and C.

Answer: D

Hint: Conflict can help breed new perspectives, identify risks and find innovative solutions

(100) In general a project charter covers:

A. Project justification, background, scope, objectives, available resources, organizational

responsibilities, a project schedule, estimates, procurement schedule, and any imitations that

top management wants to apply.

B. Project justification, background, scope, objectives, available resources, organizational

responsibilities, detailed project schedules, estimates, and detailed procurement schedules

responsibilities, a project schedule, and any limitations that top management wants to apply.

C. Project justification, description, details of sponsor and project manager,, budget,

assumptions and constraints, boundaries to apply.

D. Project scope, objectives, available resources, responsibilities, a project schedule, estimates,

procurement schedules, and any limitations that top management wants to apply.

Answer: C

Hint: PMBOK 5, Page 71-72, Project Charter

(101) A project manager has increased project costs by US $75,000, but completed the project six

weeks earlier than planned. What tool is best described here?

A. Resource leveling

B. Duration compression

C. Crashing

D. Fast tracking

Answer: C

Hint: Crashing is a schedule compression technique that employs more resources to finish sooner

(102) Which of the following is most true?

A. Lag is the maximum amount of time a task can be delayed without delaying the early start of

its successor.

B. Lag may be determined by making a forward pass.

C. Lag is delay in start time, caused by delay in finish of predecessor activity.

D. Lag is the maximum amount of time a task can be delayed without delaying the project.

Answer: C

Hint: Lag is time duration by which an activity is delayed because of predecessor activity. See

PMBOK Glossary definition.

(103) As project manager you should dedicate a primary focus to:

A. Managing all changes immediately as they surface.

B. Formally documenting all changes.

C. Communicating authorized changes to senior management and key stakeholders.

D. Preventing unnecessary changes.

Answer: D

Hint: It is important to ensure that only necessary changes are made to the baselines.

(104) The behavioral responsibilities of a project manager may also include dealing with:

A. Regulatory Personnel

B. The legal environment

C. Environmental Issues

D. All of the above

Answer: D

Hint: A project manager must address all the factors that are likely to influence the project.

(105) The major purpose of project status reports is to:

A. Organize and summarize the information so that all stakeholders are informed

B. Inform upper management of the project problems

C. Inform the client about the changes that have completed

D. Provide information to management and client

Answer: A

Hint: Status reports are meant to give a periodic summary of project progress

(106) Most project management leadership theories focus on all of the following except :

A. Personal characteristics of the project manager

B. Personal traits of the subordinates

C. Behavioral styles of the project manager

D. Usefulness of authority and power and leadership

Answer: B

Hint: Personality types of team members are covered in human resource management

(107) Summary budget is arrived at during the______ phase of the project:

A. Initiation

B. Planning

C. Implementation

D. Execution

Answer: A

Hint: Mentioned in the Project Charter

(108) Historical records during closing are useful to __________ and ____________ for future

projects:

A. Predict trends, highlight problems.

B. Analyze successes, shortfalls

C. Analyze strengths, document results

D. Justify results, set standards

Answer: A

Hint: Historical information aids in expert judgment

(109) Your client informs that his company has a problem with the current design specs of your

product and how it will interface with the existing systems. If this occurs, it could be a major problem

for your project. The client is coming to your office in a week to discuss the problem and to see

what your team can do to overcome this setback. All previous meetings were informal with this

client, but now he wants a formal meeting. What should you do to prepare for this meeting:

A. Update the schedules and assume an active role since the client has not given you the

specifics of the potential problem

B. Make sure that the team has increased productivity so the client can see how efficient your

team is performing

C. Assemble the team and ask them to prepare an agenda for topics to discuss

D. Make sure that each team member has his assignment in preparation for any handouts and

needed plans

Answer: C

Hint: It is time for brainstorming to gather ideas, hypotheses, and possible solutions.

(110) The definitive terms of a contract are written during which of the following contract phases?

A. Contract phase

B. Post award phase

C. Award phase

D. Pre award phase

E. Requirement phase

Answer: C

Hint: Conduct Procurement process aims at finalizing the Agreements that constitute the contract.

(111) A document that formally recognizes the existence of a project is a :

A. Gantt Chart

B. WBS

C. Project Charter

D. Scope statement

Answer: C

Hint: PMBOK 5, Page 71-72, Project Charter authorizes a project

(112) Some organizations are now using 6 Sigma for quality control compared to the usual:

A. 2 sigma

B. 3 sigma

C. 4 sigma

D. 5 sigma

Answer: B

Hint: 3-sigma is less rigorous and precedes 6-sigma which is highest.

(113) Reducing the impact of a risk event by reducing the possibility of its occurrence is:

A. Risk avoidance

B. Risk acceptance

C. Risk mitigation

D. Contingency planning

Answer: A

Hint: PMBOK 5, Page 559, See PMBOK Glossary definition of Risk Avoidance.

(114) In which of the following project management process groups are the most time and money

typically spent?

A. Initiating

B. Planning

C. Executing

D. Controlling

Answer: C

Hint: A large portion of project budget and duration is used in Executing Process group. Page 56,

Sec 3.5 Executing Process group, PMBOK 5

(115) ______ recognizes that a project or phase should begin and commits the organization to do

so:

A. Initiating Process

B. Solicitation Process

C. Scoping Process

D. Planning process

Answer: A

Hint: Creation of project charter is the specific activity that does it in Initiating Process.

(116) A supplier has withdrawn from your project. A new supplier has been added. His labor forces

are due to arrive at the job site tomorrow. You should:

A. Meet with the supplier along with his team and establish yourself as the authority in charge.

B. Bring your team in for introductions and establish a communications exchange

C. Bring out the communication management plan

D. Bring out the project plan.

Answer: A

Hint: Ground rules have to be set as the first thing.

(117) A new project manager is about to begin creating the project's scope of work. One

stakeholder wants to add many items to the scope of work. Another stakeholder only wants to

describe the functional requirements. The project is important for the project manager's company

but a seller will do the work. Which of the following would you advise the project manager to do?

A. The scope of work should be general to allow the seller to make its own decisions.

B. The scope of work should be general but the management must allow clarifications later.

C. The scope of work should be detailed to allow clarifications later.

D. The scope of work should be as detailed as necessary for the type of project.

Answer: D

Hint: Detailed requirements will give clarity, elaborate stakeholders requirements and expectations.

(118) After the kickoff meeting, two team members engage in a casual conversation about the

project objectives and deliverables. It is clear they heard different messages during the meeting.

One member is so adamant that the other member gives up arguing the point. After talking to the

project manager, the second member confirms that the first member is mistaken. At this point, what

is the BEST course of action?

A. The second team member should send the other team member an e-mail describing what he

discovered.

B. At the next project meeting, the team member should ask the mistaken team member to

describe his interpretation so the project manager can get everyone on the same page.

C. The project manager should send out an e-mail to the team restating the project objectives

and deliverables.

D. At the next project meeting, the project manager should spend time reviewing a documented

scope statement with the goal of identifying this and other false assumptions.

Answer: D

Hint: Addressing the issue in the meeting and finding out all anomalies is needed.

(119) During project execution, a project team delivers a project deliverable to the customer.

However, the customer neither acknowledges the deliverable nor says if it is acceptable, although

an approval is required. What is the BEST thing to do?

A. Continue with the project

B. Document the situation

C. Contact management for help

D. Call a meeting of the team

Answer: C

Hint: The issue needs to be escalated to the upper management

(120) You are managing a six-month project and have held bi-weekly meetings with your project

sponsors. After five-and-a-half months of work, the project is on schedule and budget, but the

sponsors are not satisfied with the deliverables. This situation will delay the project completion by

one month. The MOST important process that could have prevented this situation is:

A. Risk monitoring and control.

B. Schedule control.

C. Regular walkthroughs and sign-offs

D. Scope change control.

Answer: C

Hint: Periodic walkthroughs, reviews, and audits help in gauging stakeholder satisfaction early and

planning for changes. Sign-offs avoid leaving room for futuredisputes.

(121) When you are closing out a project, what must you do?

A. Provide project feedback to the team

B. Obtain sign off from the customer

C. Review project documentation for completeness

D. Update the project plans

Answer: B

Hint: Customer's acceptance is the primary necessity

(122) Financial controls that need to be considered for project plan development do not include:

A. Time reporting

B. Standard contract provisions

C. Process audits

D. Accounting codes

Answer: C

Hint: Process Audits aren't required for Finance and Accounting

(123) A project manager has been working on a project for six months with the same team yet the

team still shows a lack of support for the project. The best thing for the project manager to do would

be to?

A. Re-evaluate the effectiveness of the reward system the project manager has put in place

B. talk to each team member's boss

C. Re-plan the project

D. Tell the team he needs its support

Answer: A

Hint: The project manager must find out the causes of lack of motivation

(124) A project has several teams. Team C has repeatedly missed several deadlines in the past

causing Team D to have to crash the critical path several times. As the project leader for Team D,

what should you do?

A. Meet with management alone

B. Meet with the project manager alone

C. Meet with the project manager and management

D. Meet with the project manager and the team C leader

Answer: D

Hint: The issue must be resolved between the team leads in the presence of project manager

(125) The current update to the schedule performance report shows no schedule variance. Based

upon the reporting, you have told the client that the project is on time. However, your team

members know that a major milestone has just been missed and that the project will not meet its

startup date. This is an indication of poor?

A. Communication management planning

B. Scope management planning

C. Team trust

D. Schedule planning

Answer: A

Hint: There is a communication gap within the team

(126) A project manager is assigned a project with a team that has already been selected. The first

thing the project manager should find out about the team is?

A. What is each team member's favorite color

B. Each team member's objectives for working on the project

C. A list of each team member's tasks

D. Each team member's role in the project plan

Answer: D

Hint: It is important for the PM to know each member's role and responsibility

(127) An advisor to a new project manager tells the project manager to create lessons learned

document at the end of a project. A lessons learned document includes?

A. Any variances and the causes of the variances

B. Reports from the customer

C. Reports from management

D. A list of all the plans

Answer: A

Hint: Lessons are learned from the mistakes and how they were caused to be able to avoid them in

future.

(128) Abdullah, a project manager in XYZ Company is managing a project on IT and is looking for

historical data on the usage of the previous software and applications in the company; he will get it

in.

A. Newspaper Archives

B. Organizational Process Assets

C. Management Information System

D. Enterprise Environmental Factors

Answer: B

Hint: Historical information is available in OPA

(129) The project is completed and the final deliverable given to the customer but the customer

refuses to take any action to give final acceptance on the project. The project manager should?

A. Repeatedly ask for final acceptance

B. Ask the team for assistance

C. Document the situation

D. Do nothing because there is nothing that can be done

Answer: C

Hint: Documentation of new scenarios may help develop a plan for a similar situation in future.

(130) What do knowledge, skills, tools and techniques stand for when applied to the activities of a

project, if it also entails effective management of a process.

A. Human Resource Management

B. Project Management

C. Financial Management

D. Project Management Process

Answer: B

Hint: Together it is called Project Management

(131) The Precedence Diagramming Method :

A. has finish-to-start task relationships and provides the flexibility of lead and lag time to the

activities;

B. has the activity on the arrow.

C. is also known as Arrow Diagramming Method.

D. is used to make precedence diagrams.

Answer: A

Hint: PMBOK 5, Page 156 Precedence Diagramming Method

(132) Gantt charts are great for:

A. Showing tasks relationships

B. Tracking actual vs planned

C. Optimum Resource utilization

D. b and c

Answer: D

Hint: A Gantt Chart gives quick insights into task schedules and resource utilizations

(133) Ultimate responsibility for quality management in the project rests with the?

A. Project engineer

B. Purchasing agent

C. Quality manager

D. Team members

Answer: D

Hint: All team members are responsible for quality

(134) Design of experiments?

A. identifies which factors may influence specific variables of a process or product

B. identifies which variables don't have any influence on quality

C. determines what a quality outcome is

D. is a method for research and development

Answer: A

Hint: PMBOK 5, Page 239-40 Design of experiments

(135) You are a project manager for a major information systems project. Someone from the quality

department comes to see you about beginning a quality audit of your project. The team, already

under pressure to complete the project as soon as possible, takes objection to the audit. You

should explain to the team that the purpose of a quality audit is?

A. part of an ISO 9000 investigation

B. to check if the customer is following its quality process

C. to identify lessons learned that can improve performance on the project

D. to check the accuracy of the costs submitted by the team

Answer: C

Hint: A quality audit helps to determine if the project activities comply with org processes.

(136) You manage a project whose team members have diverse skills and expertise. You want to

encourage your staff to pool its knowledge on project issues to make the best decisions possible.

The most appropriate management style to use is:

A. Laissez-faire

B. Democratic

C. Autocratic

D. Directive

Answer: A

Hint: Laissez-faire style depends on trust and giving freedom to make decisions

(137) The types of power that have substantial influence on both subordinates and upper

management are:

A. Formal & expert

B. Reward & penalty

C. Expert & referent

D. Formal & referent

Answer: C

Hint: Expertise (Expert) and Charisma (Referent) together make the best combination

(138) Your preferred resource is not available at the time needed. What is the best thing to do?

A. Negotiate with management to get the resource

B. Assess your alternatives

C. Begin the task early

D. Use reserves to increase resources assigned to those tasks.

Answer:B

Hint: A review of available options helps make better stock of the current situation

(139) An important piece of hardware will be late. What is the first thing to do?

A. Discuss with team

B. Use schedule reserves

C. Use alternate vendor

D. Go to customer or management

Answer: A

Hint: To evaluate the impact and available options, discuss with team

(140) A project has experienced significant delays due to equipment problems, staff attrition, and

slow client reviews. The project is 40% complete and has used 60% of the available calendar time.

What is the FIRST thing you should do?

A. Re-baseline the schedule to reflect the new date

B. Analyze the critical path activities for potential to fast track or crash the schedule

C. Document the lack of progress and associated issues to management

D. Identify tasks that have required more time than planned

Answer: D

Hint: It is time to conduct a root-cause analysis

(141) A functional manager wants to make a change to the time associated with a task, but there is

not enough reserve to accommodate the change. Who should authorize the change?

A. Senior management

B. The functional manager

C. The project manager

D. The team member performing the work

Answer: C

Hint: Project Manager has the required authority among those listed

(142) During the course of a project you have motivated team members, managed conflict,

performed personnel administrative functions and negotiated for more resources. These are

examples of:

A. General Project Management

B. Project Human Resource Management

C. Project Execution

D. A Projectized organization

Answer:A

Hint: Performing diverse functions in an attribute of General Management

(143) You have been promoted to Manager, Continuous Process Improvement. Your new position:

A. Is a project because the work will be performed by people

B. Is not a project because Continuous Process Improvement will continue indefinitely

C. Is a project because it is constrained by limited resources

D. Is a project because improvements must be planned, executed, and controlled

Answer:B

Hint: It is a position that will aid process improvement across org processes

(144) Which of the following is not a Project Management knowledge area?

A. Project Quality Management

B. Project Procurement Management

C. Project Configuration Management

D. Project Risk Management

Answer: C

Hint: Configuration Management is not a knowledge area.

(145) The state of being totally answerable for the satisfactory completion of a specific assignment

is called:

A. Authority

B. Accountability

C. Responsibility

D. Fiduciary

Answer:B

Hint: Accountability means to be answerable, responsible and accountable for project success or

failure

(146) You are responsible for the communication controls for the Genesis series of satellites. Your

current assignment is:

A. Project management

B. Functional management

C. Facility management

D. Program management

Answer:D

Hint: It is collection of projects for each satellite in the series

(147) Work packages are used to :

A. Represent units of work at a level where work is performed.

B. Distinguish one package from all others assigned to a single functional group.

C. Limit work to be performed to relatively short periods of time.

D. All of the above.

Answer: D

Hint: PMBOK 5, Page 126, 128, 150

(148) Network planning methods(PERT/CPM/PDM):

A. Are usually too complicated for practical use on most projects

B. Require highly trained specialists for effective use

C. Always require computer support to be practical

D. Are based on flow charts and they allow observation of what happens to the project schedule

when changes occur to a task's start and stop dates

Answer: D

Hint: They are all related to project schedule

(149) Earned value can be described as:

A. The value of the equipment that has been installed as of the current date

B. The sum of the labor costs that have been incurred on the project date

C. A method of measuring project performance

D. A method of measuring the amount of money that has been spent to date

Answer: C

Hint: PMBOK 5, Page 538, Glossary definition of Earned Value

(150) A role of the change control board (CCB) is to:

A. issue change requests

B. represent top management interests in initiating innovation

C. review the impact of change requests on project costs, schedule, and specifications

D. schedule changes into PERT networks

E. identify new areas of project work

Answer: C

Hint: CCB reviews the changes to assess the impact

(151) Quality control is:

A. identifying which quality standards are relevant to the project and determining how to satisfy

them

B. monitoring specific project results to determine if they comply with relevant quality standards

and identifying ways to eliminate causes of unsatisfactory performance

C. evaluating overall project performance on a regular basis to provide confidence that the

project will satisfy the relevant quality standards

D. taking action to increase the effectiveness and efficiency of the project so as to provide

added benefits to both the performing organization and the project customer

E. assuming the production of goods that meet the highest standards of luxury

Answer: B

Hint: PMBOK 5, Page 534, Glossary definition of Control Quality

(152) Cost of quality is a concept that includes:

A. the cost necessary for ensuring conformance to requirements

B. the life cycle cost of the project

C. all research and development costs related to the project

D. only the cost of the quality control function

E. A and B

Answer: A

Hint: Cost of conformance is included in Cost of Quality.

(153) The pillars) of quality is (are) :

A. Quality is free

B. Doing it right the first time

C. Zero defects

D. Process improvement

E. B and C

Answer: E

Hint: Defect prevention is most important. It leads to zero defects.

(154) Quality assurance is:

A. top management's intention regarding quality

B. functions determining implementation of the quality policy

C. actions to provide confidence of satisfying quality requirements

D. responsibilities and processes which implement quality management

E. all of the above

Answer: C

Hint: Quality Assurance is ensuring that the quality expectations are met by means of implementing

standards and verifying compliance.

(155) The zero defects concept:

A. is a performance standard for management

B. is a motivational technique that promotes "doing it right the first time"

C. is used by management to communicate to all employees that everyone should do things

right the first time

D. A and C

E. B and C

Answer: D

Hint: A high standard for checking defects, it sets the bar for defect-tolerance as zero.

(156) When appointed, a project manager has the inherent forms of legitimate power conveyed to

him. The three forms of legitimate power are:

A. absolute, direct, and indict

B. direction, coordination, and liaison

C. formal, informal, and persuasive

D. formal, reward, and direct

E. formal, reward, and penalty

Answer: E

Hint: A PM is authorized to make decisions about team, reward and impose penalties on the

members.

(157) The five types of conflict resolution are listed below and represent, in general order of

importance, the methods a project manager should use to manage conflict. The one used most

often by project managers to resolve conflict is:

A. confrontation

B. compromise

C. smoothing

D. forcing

E. withdrawal

Answer: A

Hint: Confrontation uses communication to sort out conflicts

(158) The process of getting a group of diverse individuals to work effectively together as a team is

the definition of

A. leadership

B. project management

C. the project manager's responsibilities

D. implementation

E. team building

Answer: E

Hint: PMBOK 5, Page 514, X3.2 Team Building

(159) Which contract type should be used by the owner on a high risk project?

A. Cost plus percentage of cost

B. Cost plus incentive fee

C. Lump sum

D. Fixed price plus incentive fee

E. C and D

Answer: C

Hint: Cost plus incentives or percentage cost may not be economical.

(160) The technique used under the Quantitative Risk Analysis that helps to determine which risks

have the most potential impact on the project is called

A. Sensitivity Analysis

B. Expected Monetary value Analysis

C. Modeling and Simulation

D. Expert Judgment

Answer: A

Hint: Refer PMBOK 5, Page 338, Sec 11.4.2.2

(161) Project risk is characterized by three factors:

A. Severity of impact, duration of impact and cost of impact

B. Identification, type of risk category and probability of impact

C. Risk event, risk probability and the amount at stake

D. Occurrence, frequency and cost

Answer: C

Hint: It is important to know the risk event that can take place, how much is it probably and what will

be its impact if it occurs.

(162) Name the ethical code you'll be required to adhere to as a PMP:

A. PMI Policy of Ethics

B. PMI Code of Ethical Conduct

C. PMI Code of Professional Ethics & Standards

D. PMI Code of Ethics and Professional Conduct

Answer: D

Hint: PMBOK 5, Page 2, Project Management Institute Code of Ethics and Professional Conduct

(163) Which is not another term for contract?

A. Agreement

B. Purchase Order

C. Proposal

D. Memorandum of Understanding

Answer: C

Hint: A proposal is just an offer or a bid request.

(164) Which of the following situations describes a violation of the Project Management Institute

Code of Ethics and Professional Conduct?

A. Accepting a gift that is within the customary guidelines of the country or province you are

currently working in.

B. Use of confidential information to advance your position or influence a critical decision.

C. Complying with laws and regulations of the state or province in which project management

services are provided

D. Disclosing information to a customer about a situation that may have an appearance of

impropriety.

Answer: B

Hint: It's unethical to use any confidential information for personal gains.

(165) You are working in a country where it is customary to exchange gifts between contractor and

customer. Your company code of conduct clearly states that you cannot accept gifts from any client.

Failure to accept the gift from this client may result in termination of the contract. The action to take

in this case would be:

A. Provide the customer with a copy of your company code of conduct and refuse the gifts.

B. Exchange gifts with the customer and keep the exchange confidential

C. Report the matter to your project sponsor and /or your legal office for assistance.

D. Ask the project sponsor or project executive to exchange gifts.

Answer: C

Hint: It is best to share information with sponsor, company management or designated department.

(166) An example of a conflict of interest would be:

A. As a public official you make a decision about a contract award that will benefit you

personally

B. You and a functional manager disagree with a task cost estimate

C. Your sponsor decides to cancel your project because it no longer supports the company

strategy

D. Your personality conflicts with that of a key member of your project team.

Answer: A

Hint: Being involved in making decisions that might affect a person or any of his personal contacts

(167) The strategies under the tool of Strategies for negative Risks or Threats and which typically

deal with threats or risks that may have negative impacts on project objectives if they occur

includes all except:

A. Avoid

B. Mitigate

C. Transfer

D. Accept

Answer: D

Hint: Refer PMBOK 5, Page 344, Sec 11.5.2.1

(168) Project Managers can contribute to their organization's knowledge base and to the profession

of project management most effectively by:

A. Developing and implementing a project review and lessons learned process

B. Establishing strict guidelines for protecting intellectual property

C. Promote the use of ad hoc project management

D. Ensuring that all project plans are developed before the project team is formed

Answer: A

Hint: All project documents can become a part of OPA.

(169) For a festival, you give your government client a leather brief case which is against the law.

You are in violation of the responsibility to:

A. Complete your work within the budget

B. Comply with regulations.

C. Provide accurate information.

D. Save company costs.

Answer: B

Hint: Bribing is illegal and unethical.

(170) You have just changed jobs and discovered that your new employer routinely violates

OSHA/EPA and affirmative action requirements on projects. You should first:

A. Do nothing. It's not your problem

B. Start by asking management if they are aware that regulations are being violated

C. Talk to the corporate legal department

D. Inform the appropriate government agencies about the violations

Answer: B

Hint: Reporting the issue or bringing it up for discussion is the first thing to do.

(171) During your assignment as project manager, you add a new member to your project team.

This new team member was recently hired from a competitor and offers to share a substantial

amount of proprietary information from his previous company. This information could put you and

your team in a very strong position for future business. You are aware of a non-compete clause in

the new hire's condition of employment. You should:

A. Accept the information and agree to keep it confidential between you and the new hire.

B. Review the condition of employment with the new hire and advise her to reconsider the offer.

C. Review the information and only accept only what may have a direct impact on the project's

financial status.

D. Ignore the offer to share and move forward with the project

Answer: B

Hint: Before proceeding, you must ensure that no agreements or regulations are breached.

(172) Before reporting a perceived violation of an established rule or policy the project manager

should:

A. Determine the risks associated with the violation

B. Ensure there is a reasonably clear and factual basis for reporting the violation

C. Ignore the violation until it actually affects the project results

D. Convene a committee to review the violation and determine the appropriate response

Answer: B

Hint: Report a problem only when it can be substantiated by clear proofs.

(173) A response to a negative risk event is known as a:

A. Work Item

B. Work Package

C. Workaround

D. Work breakdown structure

Answer: C

Hint: Workaround is defined as response to a negative risk event for which no prior response was

planned.

(174) Qualitative Risk Analysis will be performed under :

A. Initiation Process Group

B. Planning Process Group

C. Executing Process Group

D. Monitoring and Controlling Process Group

Answer: B

Hint: PMBOK 5, Page 61, Project Management Process Group and Knowledge area Mapping

(175) Acquire Project team process will be performed under:

A. Initiating Process Group

B. Planning Process Group

C. Executing Process Group

D. Monitoring and Controlling Process Group

Answer: C

Hint: PMBOK 5, Page 61, Project Management Process Group and Knowledge Area Mapping

(176) The objectives of Project Risk Management includes

A. To increase the likelihood and impact of positive events

B. To decrease the likelihood and impact of negative events

C. Only A

D. Both A & B

Answer: D

Hint: PMBOK 5, Page 309

(177) In a group of 4 members, 1 member has been added. How many communication channels

are there now :

A. 5

B. 3

C. 10

D. 20

Answer: C

Hint: The formula to calculate the number of communication channels on a project is N(N-1)/2,

where N=the number of team members/stakeholders

(178) Which of the following statements is correct?

A. There are some core processes and some facilitating processes.

B. PMI is not any more responsible form PMBOK.

C. PMBOK will be changed every year in December.

D. New PMBOK has 10 process groups and 47 processes.

Answer: D

Hint: PMBOK 5, Page 61, Project Management Process Group and Knowledge Area Mapping

(179) Which of the following is not an input to Develop Project Charter:

A. Contract

B. Project Statement of Work

C. Enterprise Environmental Factors

D. Organizational Process Assets

E. Project Management Information System

Answer: E

Hint: All except PMIS are inputs in developing Project Charter.

(180) Which of the following is a technique used to Create WBS:

A. Organizational Process Assets

B. Decomposition

C. WBS Dictionary

D. Configuration Management System

Answer: B

Hint: PMBOK 5, Page 106, Create WBS

(181) Which of the following is not an input to Define Activities process:

A. WBS Dictionary

B. Organizational Process Assets

C. Project Scope Statement

D. Work Breakdown Structure

E. Schedule Network Templates

Answer: E

Hint: All but Schedule Network Templates are inputs to the process

(182 ) Which of the following is not an output of Estimate Activity Resources:

A. Activity Resource Requirements

B. Resource Breakdown Structure

C. Resource Categories and Types

D. Resource Management Plan

Answer: D

Hint: Resource Management Plan is created as a part of Plan HRM process

(183) Which of the following is a tool used in Estimate Activity Durations:

A. Analogous Estimating

B. Work Breakdown Structure Templates

C. Critical Path Method

D. Schedule Network Templates

Answer: A

Hint: Analogous estimating is used to estimate activity duration based on historical data.

(184) Crashing, and Fast tracking are techniques used in the following process:

A. Schedule Development

B. Activity Definition

C. Create WBS

D. Resource Allocation

Answer: A

Hint: Both are schedule compression techniques

(185) Which is not a technique used for Estimate Costs process:

A. Analogous Estimating

B. Bottom-up Estimating

C. Parametric Estimating

D. Vendor Bid Analysis

E. Resource Leveling

Answer: E

Hint: Resource leveling is used in schedule management and not required in cost estimation.

(186) Which is not a tool used in Quality Planning process :

A. Cost-Benefit Analysis

B. Benchmarking

C. Design of Experiments

D. Cost of Quality (COQ)

E. Process Analysis

Answer: E

Hint: Process Analysis is used in Perform Quality Assurance

(187) ) What are three tools used in Control Quality process:

A. Benchmarking, Cost of Quality (COQ) and Cause and Effect Diagram

B. Cost of Quality (COQ), Cause and Effect Diagram and Control Charts

C. Control Charts, Flowcharting and Process Analysis

D. Pareto Chart, Control Charts and Cause and Effect Diagram

Answer: D

Hint: Control Quality uses seven basic quality tools

(188) Which of the following Human Resource process generates Roles & Responsibilities:

A. Plan Human Resource Management

B. Acquire Project Team

C. Develop Project Team

D. Manage Project Team

Answer: A

Hint: Plan Human Resource Management employs RACI Matrix to create responsibility chart

(189) Co-Location is a techniques which means:

A. Placing many or all of the most active project team members in the same physical location to

enhance their ability to perform as a team.

B. Placing many or all of the most active project team members in the same physical location to

reduce the cost of the project

C. Performing a complete project at a single location

D. Performing a project at various locations.

Answer: B

Hint: Being co-located means being at one place

(190) Manage Stakeholders is a part which of the following knowledge area:

A. Human Resource Management

B. Project Integration Management

C. Project Scope Management

D. Project Communications Management

E. Project Stakeholder Management

Answer: E

Hint: Project Stakeholder Management is the knowledge area that deals with managing

stakeholders.

(191) Which of the following is not correct about Communications Management Plan document:

A. It contains Stakeholder communication requirements

B. It contains the details of Person responsible for communicating the information

C. It contains Frequency of the communication, such as weekly

D. It contains Methods or technologies used to convey the information, such as memoranda, e-

mail, and/or press releases

E. It contains total cost of communication.

Answer: E

Hint: There is no calculation of communication costs in a project

(192) Which is not a tool used for Plan Risk Responses process:

A. Risk Audits

B. Avoidance

C. Transfer

D. Mitigate

E. Exploit

Answer: A

Hint: Risk Audits are not strategies or responses for risk handling

(193) Advertising is a technique used in which of the following process:

A. Select Sellers

B. Request Seller Responses

C. Contract Administration

D. Contract Closure

Answer: B

Hint: It is to invite sellers to bid for contracts

(194) Which of the following definition is not correct:

A. Plan Human Resource Management - Identifying and documenting project roles,

responsibilities, and reporting relationships, as well as creating the staffing management

plan.

B. Acquire Project Team - Obtaining the human resources needed to complete the project

C. Develop Project Team - Improving the competencies and interaction of team members to

enhance project performance

D. Manage Project Team - Tracking team member performance, providing feedback, resolving

issues, and coordinating changes to enhance project performance.

E. Team Building - Forming a team from scratch for a new project.

Answer: E

Hint: Team building is process of helping people work with each other in a team having a common

goal.

(195) Which of the following definition is not correct:

A. Contract Closure - completing and settling each contract, including the resolution of any

open items, and closing each contract.

B. Plan Purchases and Acquisitions - selecting a buyer to purchase any product or service.

C. Select Sellers - reviewing offers, choosing from among potential sellers, and negotiating a

written contract with a seller.

D. Request Seller Responses - obtaining information, quotations, bids, offers, or proposals, as

appropriate

E. Plan Procurement - documenting products, services, and results requirements and

identifying potential sellers

Answer: B

Hint: Buyers are never selected.

(196) Which of the following is not correct:

A. PMO - Program Management Office

B. RBS - Resource Breakdown Structure

C. RAM - Resource Assignment Matrix

D. RFP - Request for Proposal

E. TQM - Total Quality Management

Answer: C

Hint: RAM refers to Responsibility Assignment Matrix

(197) Which of the following is not correct :

A. Cost of Quality (COQ): Determining the costs incurred to ensure quality

B. Crashing: A specific type of project schedule compression technique performed by taking

action to decrease the total project schedule duration.

C. Total Quality Management: A common approach to implementing a quality improvement

program within an organization

D. Risk Register: The risk register details all identified risks, including description, category,

cause, probability, impact on objectives, proposed responses, owners, and current status.

E. Simulation: prototyping of a project to check if proposed design will work or not.

Answer: E

Hint: Simulations are mostly used in estimation. See Glossary definition on Page 562, PMBOK 5

(198) Most schedule simulations are based on some form of which of the following?

A. Delphi

B. PERT

C. CPM

D. Monte Carlo Analysis

Answer: D

Hint: PMBOK 5, Page 180, Simulation is most commonly done using Monte Carlo analysis

(199) What is critical path?

A. The shortest path through the network, which represents the longest amount of time in which

a project can be completed.

B. The path with zero float.

C. The longest path through the network, which represents the shortest amount of time in which

a project can be completed.

D. The path with the most activities with the longest durations.

E. b and c

Answer: C

Hint: Critical path is longest path and shortest amount of time in which a project can be completed.

(200) In the communication process, "noise" is the word used to describe factors and forces

inhibiting the exchange of information between two or more parties. Noise includes all of the

following but __________

A. Culture

B. Behavior

C. Language

D. Traditional way of doing things

E. Loud talking

Answer: E

Hint: Noise doesn't mean loudness. It is about any barrier in communication.

1 Which of the following is an advantage of centralized contracting?

A. Makes it easier to find vendors

B. Increases company expertise in contracting

C. Gives more loyalty to the project

D. Allows a contracts person to work on a single project

Answer: B

Hint: A centralized department is created to bring in processes and uniformity, which leads to

development of expertise.

2 Risks will be identified during which risk management process (es)?

A. Perform Quantitative Risk Analysis and Identify Risks

B. Identify Risks and Control Risks

C. Perform Qualitative Risk Analysis and Control Risks

D. Identify Risks

Answer: B

Hint: PMBOK 5 Page 312, Figure 11.1

3 The highest point of Maslow's hierarchy of needs is:

A. Physiological satisfaction

B. Attainment of survival

C. Esteem

D. Self-actualization

Answer: D

Hint: Read Maslow's theory on hierarchy of needs. Self-actualization is on top of the pyramid.

4 Who is ultimately responsible for quality management on the project?

A. Project engineer

B. Project manager

C. Quality manager

D. Team member

Answer: B

Hint: PMBOK 5 Page 16, Sec 1.7 Role of the Project Manager

5 In the context of estimation, a heuristic is best described as a::

A. control tool.

B. scheduling method.

C. planning tool.

D. rule of thumb.

Answer: D

Hint: PMBOK 5 Page 204, Sec 7.2.2 Estimate Costs: Tools & Techniques

6 If earned value (EV) = 350, actual cost (AC) = 400, planned value (PV) = 325, what is cost

variance (CV)?

A. 350

B. -75

C. 400

D. -50

Answer : D

Hint: CV = EV - AC

7 A project manager has just been assigned to a new project and has been given the preliminary

project scope statement and the project charter. The first thing the project manager must do is:

A. create a project scope statement.

B. confirm that all the stakeholders have contributed to the scope.

C. analyze project risk.

D. begin work on a project management plan.

Answer: B

Hint: PMBOK 5 Page 66 Sec 4.1 Develop Project Charter

8 You are taking over a project during the planning process group and discover that six individuals

have signed the project charter. Which of the following should most concern you?

A. Who will be a member of the change control board

B. Spending more time on configuration management

C. Getting a single project sponsor

D. Determining the reporting structure

Answer: D

Hint: PMBOK 5 Page 66 Sec 4.1 Develop Project Charter

9 The project manager is making sure that the product of the project has been completed according

to the project management plan. What part of the project management process is he in?

A. Planning

B. Executing

C. Monitoring and controlling

D. Closing

Answer: D

Hint: PMBOK 5 Page 57 Sec 3.7 Closing Process Group

10 The WBS and WBS dictionary are completed. The project team has begun working on

identifying risks. The sponsor contacts the project manager, requesting that the responsibility

assignment matrix be issued. The project has a budget of U.S. $loo,ooo and is taking place in three

countries using 14 human resources. There is little risk expected for the project and the project

manager has managed many projects similar to this one. What is the next thing to do?

A. Understand the experience of the sponsor on similar projects.

B. Create an activity list.

C. Make sure the project scope is defined.

D. Complete risk management and issue the responsibility assignment matrix.

Answer: B

Hint: PMBOK 5 Page 149 Sec 6.2 Define Activities

11 Risk tolerances are determined in order to help:

A. the team rank the project risks.

B. the project manager estimate the project.

C. the team schedule the project.

D. management know how other managers will act on the project.

Answer: A

Hint: PMBOK 5 Page 311 Risk tolerance

12 A project manager is employed by a construction company and is responsible for the furnishing

of the completed building. One of the first things that the project manager for this project should do

is to write a:

A. Work breakdown structure.

B. Budget baseline.

C. Project charter.

D. Project plan.

Answer: C

Hint: PMBOK 5 Page 66 Sec 4.1 Develop Project Charter; Page 16, Sec 1.7 Role of the Project

Manager

13 Your company has an emergency and needs contracted work done as soon as possible. Under

these circumstances, which of the following would be the helpful to add to the contract?

A. A clear contract statement of work

B. Requirements as to which subcontractors can be used

C. Incentives

D. A force majeure clause

Answer : C

Hint: Read about Type of Vendor Contracts such as Cost Plus Incentive Fee (CPIF)

14 The "halo effect" refers to the tendency to:

A. promote from within.

B. hire the best.

C. move people into project management because they are good in their technical fields.

D. move people into project management because they have had project management training.

Answer : C

Hint: Flaw in Expert Judgment when people good in certain areas are deemed as good in all areas.

15 A project manager is trying to complete a software development project, but cannot get enough

attention for the project. Resources are focused on completing process-related work and the project

manager has little authority to properly assign resources. What form of organization must the

project manager be working in?

A. Functional

B. Matrix

C. Expediter

D. Coordinator

Answer: A

Hint: PMBOK 5 Page 21, Sec 2.1.3 Organizational Structures

16 All of the following are characteristics of a project EXCEPT:

A. Temporary

B. Definite beginning and end

C. Interrelated activities

D. Repeats itself every month

Answer : D

Hint: PMBOK 5 Page 3, Sec 1.2 What is a Project?

17 A team is using a fishbone diagram to help determine what quality standards will be used on the

project. What part of the quality management process are they in?

A. Perform quality control

B. Perform quality assurance

C. Plan Quality Management

D. Variable analysis

Answer : C

Hint: PMBOK 5 Page 235, Sec 8.1.2 Plan Quality Management

18 The equivalent of cost reimbursable contracts is frequently termed:

A. Back charge contracts.

B. Fixed price contracts.

C. Progress payment contracts.

D. Cost plus contracts.

Answer: D

Hint: Read about Type of Vendor Contracts such as Cost Plus Incentive Fee (CPIF)

19 A buyer extends a formal invitation containing a scope of work. The invitation seeks a response

describing the methodology and results that will be provided to the buyer. This is called:

A. Invitation to bid.

B. Request for information.

C. Request for proposal.

D. Request for bid.

Answer: C

Hint: PMBOK 5 Page 558 Request for proposal definition

20 A project manager must have some work done by an outside contractor. This work has a great

deal of risk associated with it, and it has become very difficult to find a contractor willing to take on

the job. Which of the following types of contract would offer the greatest incentive to the contractor?

A. Cost plus percentage of cost as an award fee

B. Cost plus fixed fee

C. Cost plus incentive fee

D. Firm fixed price

Answer: A

Hint: Option A is most lucrative incentive while option C also offers incentives. Read about Type of

Vendor Contracts such as Cost Plus Incentive Fee (CPIF)

21 Purchasing insurance is considered an example of risk:

A. mitigation.

B. transfer.

C. acceptance.

D. avoidance.

Answer B

Hint: PMBOK 5 Page 344 Sec 11.5.2.1 Strategies for Negative Risks

22 A cost performance index (CPI) of 0.89 means:

A. at this time, we expect the total project to cost 89 percent more than planned.

B. when the project is completed we will have spent 89 percent more than planned.

C. the project is only progressing at 89 percent of that planned.

D. the project is only getting 89 cents out of every dollar invested.

Answer: D

Hint: PMBOK 5 Page 219 - Cost performance index

23 In a matrix organization, which of the following is true??

A. The project manager is responsible for employee skills improvement.

B. The functional manager is responsible for employee skills improvement.

C. The project manager is responsible for the employee.s annual appraisal.

D. The employee is responsible for his or her own skills improvement.

Answer: B

Hint: PMBOK 5 Page 21, Sec 2.1.3 Organizational Structures

24 Your program manager has come to you, the project manager, for help with a bid for her newest

project. You want to protect your company from financial risk. You have limited scope definition.

What is the BEST type of contract to choose?

A. Fixed price (FP)

B. Cost plus percent of cost (CPPC)

C. Time and material (T&M)

D. Cost plus fixed fee (CPFF)

Answer : D

Hint: CPFF is the best contract type from buyer perspective as the seller is aware that cost

overruns may have to be borne by him.

25 The project management process groups are:

A. Initiating, planning, expediting, and control.

B. Plan, organize, develop, and control.

C. Plan, do, observe, commit.

D. Initiating, planning, executing, monitoring &controlling, and closing.

Answer: D

Hint: PMBOK 5 Page 49 Definitions of Process Groups

26 In which project management process group is the detailed project budget created?

A. Initiating

B. Before the project management process

C. Planning

D. Executing

Answer : C

Hint: PMBOK 5 Page 61 Table 3-1 Project Management Process Group and Knowledge Area

Mapping

27 Which of the following conflict resolution techniques will generate the MOST lasting solution?

A. Forcing

B. Smoothing

C. Compromise

D. Problem solving

Answer : D

Hint: Except Problem Solving, all other approaches are temporary solutions resulting in recurring

conflicts.

28 Breaking the major deliverables into smaller, more manageable components to provide better

control is called:

A. Scope planning.

B. Decomposition.

C. Scope base lining.

D. Bill of Materials (BOM).

Answer : B

Hint: PMBOK 5, Page 128, Sec 5.4.2.1 Decomposition

29 Which of the following is NOT an input to the initiating process group?

A. Company processes

B. The company culture

C. Historical WBSs

D. Project scope statement

Answer : D

Hint: PMBOK 5, Page(s) 61, 106. Scope statement is output of Define Scope process under

Planning.

30 Workarounds are determined during which risk management process?

A. Identify Risks

B. Perform Quantitative Risk Analysis

C. Plan Risk Responses

D. Control Risks

Answer : D

Hint: PMBOK 5, Page 353, Sec 11.6.3.2

31 A person who is involved in or may be affected by the activities or anyone who has something to

gain or lose by the activity of the project is called a:

A. Team member.

B. Customer.

C. Stakeholder.

D. Supporter.

Answer : C

Hint: PMBOK 5, Page 563, Definition of Stakeholder

32 Quality is:

A. meeting and exceeding the customer's expectations.

B. adding extras to make the customer happy.

C. the degree to which the inherent characteristics fulfill requirements.

D. conformance to management's objectives.

Answer : C

Hint: PMBOK 5, Page 556, Definition of Quality

33 A schedule performance index (SPI) of 0.76 means:

A. you are over budget.

B. you are ahead of schedule.

C. you are only progressing at 76 percent of the rate originally planned.

D. you are only progressing at 24 percent of the rate originally planned.

Answer : C

Hint: PMBOK 5, Page 224, Table7-1 SPI definition, usage and interpretation

34 Contract closure is different from administrative closure in that contract closure:

A. occurs before administrative closure.

B. is the only one to involve the customer.

C. includes the return ofproperty.

D. may be done more than once for each contract.

Answer : A

Hint: PMBOK 5, Page 100, Sec 4.6 Close Project or Phase

35 During the full life cycle of the project, a plot of the project.s expected expenditures will usually

follow a characteristic ..S.. shape. This indicates that:

A. There is a cyclic nature to all projects.

B. Problems will always occur in the execution phase.

C. There are high expenditures during closeout.

D. The bulk of the project budget will be spent in the execution phase.

Answer :D

Hint: PMBOK 5, Page 214, Figure 7-9 Cost Baseline, Expenditures, and Funding Requirements

36 An output of administrative closure is the creation of:

A. project archives.

B. a project charter.

C. a project management plan.

D. a risk analysis plan.

Answer : A

Hint: PMBOK 5, Page 100, Sec 4.6 Close Project or Phase

37 A temporary endeavor undertaken to create a new product or service is called a:

A. New product development.

B. Project.

C. Program.

D. Enterprise.

Answer : B

Hint: PMBOK 5, Page 553, Definition of Project

38 An example of scope validation is:

A. Reviewing the performance of an installed software module.

B. Managing changes to the project schedule.

C. Decomposing the WBS to a work package level.

D. Performing a benefit-cost analysis to determine if we should proceed.

Answer : A

Hint: PMBOK 5, Page 133-134 Sec 5.5 Validate Scope

39 What conflict resolution technique is a project manager using when he says, "I cannot deal with

this issue now!"

A. Problem solving

B. Forcing

C. Withdrawal

D. Compromising

Answer : C

Hint: Avoidance or procrastination to deal with an issue comes under Withdrawal.

40 Approved Change Requests are an input to:

A. Control Scope and Validate Scope.

B. Direct and Manage Project Work.

C. develop project management plan and develop project charter.

D. Develop Project Management Plan and Develop Schedule.

Answer : B

Hint: PMBOK 5, Page 82, Sec 4.3.1.2 Approved Change Requests

41 A group of related projects that are managed in a coordinated way that usually include an

element of ongoing activity is called a:

A. Major project.

B. Project office.

C. Program.

D. Group of projects.

Answer : C

Hint: PMBOK 5, Page 553, Definition of Program

42 To control the schedule, a project manager is reanalyzing the project to predict project duration.

She does this by analyzing the sequence of activities with the least amount of scheduling flexibility.

What technique is she using?

A. Critical path method

B. Flowchart

C. Precedence diagramming

D. Work breakdown structure

Answer : A

Hint: PMBOK 5, Page 536, Definition of Critical Path Method (CPM)

43 A project manager has assembled the project team, identified 56 risks on the project,

determined what would trigger the risks, rated them on a risk rating matrix, tested their assumptions

and assessed the quality of the data used. The team is continuing to move through the risk

management process. What has the project manager forgotten to do?

A. Simulation

B. Risk mitigation

C. Overall risk ranking for the project

D. Involving of other stakeholders

Answer : D

Hint: PMBOK 5, Page 319-321 Sec 11.2 Identify Risks

44 Configuration management plan is:

A. Used to ensure that the description of the project product is correct and complete.

B. The creation of the work breakdown structure.

C. The set of procedures developed to control changes.

D. A mechanism to track budget and schedule variances.

Answer : C

Hint: PMBOK 5, Page 138, Sec 5.6.1.1 - Configuration management plan

45 A rough order of magnitude estimate is made during which project management process group?

A. Project planning

B. Project closing

C. Project executing

D. Project initiating

Answer : D

Hint: PMBOK 5, Page 201, Sec 7.2 Estimate Costs

46The work defined at the lowest level of the breakdown structure to estimate as well as manage

time and cost is called the:

A. Activity.

B. Task.

C. Work package.

D. Cost account.

Answer : C

Hint: PMBOK 5, Page 567, Definition of Work Package

47 All of the following are examples of the cost of nonconformance EXCEPT?

A. Rework

B. Quality training

C. Scrap

D. Warranty costs

Answer : B

Hint: PMBOK 5, Page 235

48 What type of contract do you not want to use if you do not have enough labor to audit invoices?

A. Cost plus fixed fee (CPFF)

B. Time & material (T&M)

C. Fixed price (FP)

D. Fixed price incentive fee (FPIF)

Answer : A

Hint: CPFF would involve auditing invoices presented by the vendor to account for the costs

incurred.

49 A project manager has just been assigned to a project. The document that recognizes the

existence of the project is called:

A. The statement of work.

B. The project assignment.

C. The project charter.

D. The product description.

Answer : C

Hint: PMBOK 5 Page 66 Sec 4.1 Develop Project Charter

50 The WBS for the project represents:

A. All the tangible items that must be delivered to the client.

B. All the work that must be completed for the project.

C. The work that must be performed by the project team.

D. All the activities of the project.

Answer : B

Hint: PMBOK 5, Page 567, Definition of Work Breakdown Structure (WBS)

51 A manager that manages a group of related projects is called a:

A. Project manager.

B. Project expediter.

C. Program coordinator.

D. Program manager.

Answer : D

Hint: PMBOK 5, Page 553, Definition of Program

52 A functional manager needs to communicate the needs of his or her personnel requirements

and the utilization of each person as well as the assignments that they have in the future. To best

accomplish this, what type of document should be used?

A. Gantt chart

B. Network diagram

C. Staffing management plan

D. Responsibility matrix

Answer : C

Hint: PMBOK 5, Page 563, Definition of Staffing management plan

53 A project manager is faced with making a decision about a risk that the team has identified. The

risk involves the design of a bicycle. It has been found that the neck of the bicycle, where the

steering bearing is located and the two supporting bars of the frame come together, will corrode in a

high salt environment. If this takes place the neck may fail and injure the rider. The project team

decides that the design of the bicycle should be modified by using corrosion resistant materials in

the design of the neck. This will eliminate the risk from consideration. This technique is called:

A. Risk avoidance.

B. Risk acceptance.

C. Risk rejection.

D. Risk deflection.

Answer : A

Hint: PMBOK 5, Page 559, Definition of Risk avoidance

54 You are a project manager leading a cross-functional project. None of your project team

members report to you functionally and you do not have the ability to directly reward their

performance. The project is difficult, involving tight date constraints and challenging quality

standards. Which of the following type of organization would you be in this circumstance?

A. Projectized

B. Functional

C. Strong Matrix

D. Operations

Answer : B

Hint: PMBOK 5, Page 21, Sec 2.1.3 Organization Structures

55 If project A has a net present value (NPV) of U.S. $30,000 and project B has an NPV of U.S.

$50,000, what is the opportunity cost if project B is selected?

A. $23,000

B. $30,000

C. $20,000

D. $50,000

Answer : B

Hint: The opportunity cost is the monetary value of the project that was not chosen.

56 The contingency budget will:

A. Reduce the probability of scope changes.

B. Reduce the probability of cost overruns.

C. Increase the probability of a cost overrun.

D. Increase the probability of scope changes.

Answer : B

Hint: Read about Management Reserves, Page 206, Sec 7.2.2.6 Reserve Analysis, PMBOK 5

57 A project manager is quantifying risk for her project. Several of her experts are offsite, but wish

to be included. How can this be done?

A. Use Monte Carlo analysis using the Internet as a tool.

B. Apply the critical path method.

C. Determine options for recommended corrective action.

D. Apply the Delphi Technique.

Answer : D

Hint: PMBOK 5, Page 324. Delphi Technique doesn't require assembling together.

58 What percentage of the total distribution are 3 sigma from the mean equal to?

A. 68.26%

B. 99.99%

C. 95.46%

D. 99.73%

Answer : D

Hint: 3-sigma has a range for the process parameter at 0.27% control limits which is nothing but

59 A project manager holds the first risk meeting of the project team. The client is present at the

meeting. At the meeting several risks are identified and assigned to members of the project team

for evaluation and quantification. The result of the meeting is:

A. Expected value of the risk events.

B. Strategies for the risk events.

C. A list of potential risk events.

D. General statements about risks for the project.

Answer : C

Hint: The meeting is a part Identify Risks process

60 A project manager is using weighted average duration estimates to perform schedule network

analysis. Which type of mathematical analysis is being used?

A. Critical path method

B. PERT

C. Monte Carlo

D. Resource leveling

Answer : B

Hint: PMBOK 5, Page 553, Definition of PERT

61 If the earned value is $1000; Actual Cost is$500; and Planned Value is $4000, Calculate Cost

Performance Index.

A. 1

B. 3

C. 0.85

D. 2

Answer : D

Hint: CPI = EV/AC

62 Conflict resolution techniques that may be used on a project include confronting, smoothing,

forcing and:

A. withdrawing.

B. directing.

C. organizing.

D. controlling.

Answer : A

Hint: Common conflict resolution techniques are confronting, smoothing, forcing and withdrawing.

63 In the Monte Carlo technique, what is the criticality index?

A. The number of days the project will be late divided by the project duration

B. The percent of time a given activity will be on the critical path

C. The percent of time an activity will be late

D. The sum of the duration of the critical path activities divided by the project expected value for

duration

Answer : B

Hint: The criticality index of a task is sometimes put as a ratio but quite often as a percentage.

64 Which phase of the project is likely to have the greatest amount of its funding spent?

A. Initiating

B. Executing

C. Planning

D. Closeout

Answer : B

Hint: A large portion of project budget is expended in Executing Process group. Page 56, Sec 3.5

Executing Process group, PMBOK 5

65 A control chart shows seven data points in a row on one side of the mean. What should be

done?

A. Perform a design of experiments.

B. Adjust the chart to reflect the new mean.

C. Find an assignable cause.

D. Nothing. This is the rule of seven and can be ignored.

Answer : C

Hint: The process is out of control so the cause should be identified.

66 The document that is proof of upper management.s commitment to the project and gives the

authority to manage the project to the project manager is called:

A. The project plan.

B. The project goals and objectives.

C. The project charter.

D. The project definition.

Answer : C

Hint: Page 66, Sec 4.1 Develop project charter

67 Which of the following represents the estimated value of the work actually accomplished?

A. Earned value (EV)

B. Planned value (PV)

C. Actual cost (AC',

D. Cost variance (CV)

Answer : A

Hint: PMBOK 5, Page 538, Definition of Earned Value

68 A project manager is managing a project. The original scope baseline of the project was

budgeted at $100,000. Since the work started on the project there have been seventeen authorized

and approved changes to the project. The changes have a value of $17,000 and the cost of

investigating them prior to their approval was $2,500. What is the current budget for the project?

A. $100,000

B. $114,500

C. $117,000

D. $119,500

Answer : D

Hint: Budget was revised to account for the approved changes

69 A project team has completed, and the customer has accepted, the completed project scope.

However, the lessons learned required by the project management office have not been completed.

What is the status of the project?

A. The project is incomplete because the project needs to be re-planned.

B. The project is incomplete until all the activities required for closing a project are completed.

C. The project is complete because the customer has accepted the deliverables.

D. The project is complete because the project has reached the due date.

Answer : B

Hint: PMBOK 5, Page 57, Sec 3.7 Closing Process Group

70 Ahmad, a project manager in an IT firm has improvised a working schedule of an on-going

project owing to detailing of the project management plan, indicative of the iterative nature of

planning and documentation. The decision is the result of.?

A. Project Appraisal.

B. Monitoring and Controlling Process.

C. Planning Process.

D. Progressive Elaboration.

Answer : D

Hint: PMBOK 5, Page 55, Progressive Elaboration

71 A project manager works in a company favoring the weakest authority for the project manager.

The type of organization that holds the project manager to be the weakest is:

A. Projectized organization.

B. Strong matrix organization.

C. Weak matrix organization.

D. Balanced matrix.

Answer : C

Hint: PMBOK 5, Page 21, Sec 2.1.3 Organization Structures

72 A system development project is nearing the closing phase when a previously unidentified risk is

discovered. This could potentially affect the project's overall ability to deliver. What should be done

next?

A. Alert the project sponsor of potential impacts to cost, scope or schedule.

B. Qualify the risk.

C. Mitigate this risk by developing a risk response plan.

D. Develop a workaround.

Answer : B

Hint: Once a risk is identified, it must be evaluated qualitatively and quantitatively.

73 You just found out that a major subcontractor for your project consistently provides deliverables

late. The subcontractor approaches you and asks you to continue accepting late deliverables in

exchange for a decrease in project costs. This offer is an example of:

A. confronting.

B. compromise.

C. smoothing.

D. forcing.

Answer : B

Hint: The vendor is offering a reduction in cost for compromising the schedule.

74 Which of the following contains Change Management Plan ?

A. Project management plan

B. Communications management plan

C. Configuration management plan

D. Quality management plan

Answer : A

Hint: PMBOK 5, Page 76, Sec 4.2.3.1 Project management plan

75 Mohan, a project manager, while managing a project on logistics is working on Monitoring and

Controlling Process Group and is undertaking activities except for?:

A. Validating scope

B. Controlling the schedule

C. Performing Change Control

D. Manage Stakeholder Engagement

Answer : D

Hint: PMBOK 5, Page 61, Manage Stakeholder Engagement is an executing process

76 Resource leveling will generally:

A. Reduce the time needed to do the project.

B. Increase the total time necessary to do all the tasks.

C. Reduce the overutilization of resources.

D. Reduce resources to the lowest skill that is possible.

Answer : C

Hint: PMBOK 5, Page 559, Definition of Resource leveling

77 A task was scheduled to employ two persons, full time, and take two weeks to complete.

Instead, the project manager was only able to assign one person to this task. At the end of two

weeks, the person assigned to the task was 75% complete. What is the cost performance index?

A. 0.75

B. 1.50

C. 0.25

D. 1.15

Answer : B

Hint: Cost should be in proportion with percent complete.

78 You are a project manager who was just assigned to take over a project from another project

manager who is leaving the company. The previous project manager tells you that the project is on

schedule, but only because he has constantly pushed the team to perform. What is the FIRST thing

you should do as the new project manager?

A. Check risk status.

B. Check cost performance.

C. Check progress reports.

D. Tell the team your objectives.

Answer : C

Hint: Progress reports inform about the project progress and if the project is going as scheduled.

79 Which of the following is considered to be a simulation technique?

A. PERT analysis

B. GERT analysis

C. Monte Carlo analysis

D. Critical path method

Answer : C

Hint: PMBOK 5, page 180, Sec 6.6.2.5 Modeling Techniques

80 Extensive use of ----- communication is most likely to aid in solving complex problems.

A. verbal

B. written

C. formal

D. nonverbal

Answer : B

Hint: Written communication brings more clarity and avoids confusions.

81 When checking the calendar of a team member to schedule a meeting, you see she has

scheduled a meeting with a key stakeholder that you were not informed of. The best approach

would be to:

A. avoid mentioning it to the team member but continue to watch her activities.

B. notify your boss about the problem.

C. address the concern with the team member's boss.

D. address the concern with the team member.

Answer : D

Hint: Confronting is the best conflict resolution technique in this case.

82Project A has an internal rate of return (IRR) of 21 percent. Project B has an IRR of 7 percent.

Project C has an IRR of 31 percent. Project D has an IRR of ig percent. Which of these would be

the BEST project?

A. Project A

B. Project D

C. Project C

D. Project B

Answer : C

Hint: Project C has the highest IRR

83 The program evaluation and review technique (PERT) method of scheduling differs from the

critical path method (CPM) because the PERT method:

A. Uses weighted averages of activity durations to calculate project duration.

B. Uses dummy activities to represent logic ties.

C. Uses free float instead of total float in the schedule calculations.

D. Uses bar charts instead of logic diagrams to portray the schedule.

Answer : A

Hint: PMBOK 5, Page 553, Definition of PERT

84 The key inputs to activity definition are:

A. Work breakdown structure, the project schedule, and the network diagram.

B. Project schedule, progress reports, and change requests.

C. The project network diagram, constraints, and durations.

D. The work breakdown structure, the scope statement, and historical information that supports

the applicable activity

Answer : D

Hint: PMBOK 5, Page 150, Sec 6.2.1 Define Activities

85 The customer requests a change to the project that would increase the project risk. As a project

manager,Which of the following should you do before all the others?

A. Include the expected monetary value of the risk in the new cost estimate.

B. Talk to the customer about the impact of the change.

C. Analyze the impacts of the change with the team.

D. Change the risk management plan.

Answer : C

Hint: Studying the impact of change is very important.

86 An Ishikawa diagram helps to:

A. put information in its order of priority

B. reach the root cause.

C. show team responsibilities.

D. show functional responsibilities.

Answer : B

Hint: PMBOK 5, Page 236 Cause and effect diagrams

87 The lowest level at WBS is one of the following:

A. The task.

B. The activity.

C. The work package.

D. The element.

Answer : C

Hint: PMBOK 5, Page 553, Definition of work package

88 A project manager would like to manage his project in such a way that he will be able to identify

specific tasks that should be watched and managed more closely than others. The project manager

should use which method?

A. The PERT method

B. The critical path method

C. The GERT method

D. The PCDM method

Answer : B

Hint: He should watch tasks on the critical path.

89 What characteristic best describes the cost baseline?

A. Total budget for the project

B. Time phased budget for the project

C. Total budget for the project including the contingency budget

D. Total budget for the project including the contingency budget and the management reserve

Answer : B

Hint: PMBOK 5, Page 534, Definition of Cost Baseline

90 In attempting to complete the project faster, the project manager looks at the cost associated

with crashing each activity. The best approach to crashing would also include looking at the:

A. risk impact of crashing each activity.

B. customer's opinion of which activities to crash.

C. boss's opinion of which activities to crash and in which order.

D. project life cycle phase in which the activity is due to occur.

Answer : A

Hint: PMBOK 5, Page 181, Sec 6.6.2.7 Schedule Compression

91 A project manager has a problem with a team member's performance. What is best form of

communication for addressing this problem?

A. Formal written communication

B. Formal verbal communication

C. Informal written communication

D. Informal verbal communication

Answer : D

Hint: Informal face-to-face communication yields more trust and cooperation

92 Your employee is three days late with a report. Five minutes before the meeting where the topic

of the report is to be discussed, she hands you the report. You notice some serious errors in it.

What should you do?

A. Cancel the meeting and reschedule when the report is fixed.

B. Go to the meeting and tell the other attendees there are errors in the report.

C. Force the employee to do the presentation and remain silent as the other attendees find the

errors.

D. Cancel the meeting and rewrite the report yourself.

Answer : A

Hint: Rescheduling the meeting until the report is ready would be desirable.

93 The act of doing anything that will help to bring future project performance in line with the project

plan is called:

A. Budget update.

B. Revised cost estimate.

C. Corrective action.

D. Contingency planning.

Answer : C

Hint: Corrective actions are recommended for realizing project goals

94 A project is engaged in making electronic devices. It is necessary to purchase some materials to

make the printed circuit boards. All of the parts are commonly available from several vendors. The

most likely contract that should be issued for these parts is:

A. Unit price contract.

B. Firm fixed price contract.

C. Cost reimbursable contract.

D. Award fee contract.

Answer : B

Hint: A fixed price contract will be best in the case of products and to protect buyer risks

95 You are the project manager for a large project that is completed on time and on budget. The

customer and all of the stakeholders are pleased with the results. As a direct result of the

successful completion of the project, your manager approves a bonus of $25,000 to you. There are

fifteen members of the project team. One of the people on the project team has been a very low

contributor to the project the other fourteen have all been good performers What should you do with

the money?

A. Keep the money yourself as the manager gave it to you.

B. Divide the money equally among all the team members.

C. Ask the team members how they would divide the money.

D. Divide the money equally among the team members except for the substandard team

member.

Answer : C

Hint: Acting on team consensus would be best.

96 A project manager is using a cause and effect diagram with the team to determine how various

factors might be linked to potential problems. In what part of the quality management process is the

project manager involved?

A. Quality analysis

B. Perform quality assurance

C. Control Quality

D. Plan Quality Management

Answer : D

Hint: PMBOK 5, Page 235, Sec 8.1.2 Plan Quality Management: Tools and Techniques97 During

which risk management process is a determination to transfer a risk made?

97 During which risk management process is a determination to transfer a risk made?

A. Identify Risks

B. Perform Quantitative Risk Analysis

C. Plan Risk Responses

D. Control Risks

Answer : C

Hint: PMBOK 5, Page 343, Sec 11.5.2 Plan Risk Responses: Tools and Techniques

98 Your cost forecast shows that you will have a cost overrun at the end of the project. Which of the

following should you do?

A. Eliminate risks in estimates and re-estimate.

B. Meet with the sponsor to find out what work can be done sooner.

C. Cut quality.

D. Decrease scope.

Answer : A

Hint: Risk mitigation helps avoid cost-overruns and schedule delays

99 At the request of the project team for a large project, the company.s purchasing department

advertises that they intend to let a contract for construction work associated with the project. This is

called:

A. Procurement planning.

B. Solicitation.

C. Outsourcing.

D. The procurement process.

Answer : B

Hint: PMBOK 5, Page 375, Sec 12.2.2 Conduct Procurements: Tools and Techniques

100 A project is considered complete when the :

A. BAC is equal to the PV.

B. The EV is equal to the AC.

C. The PV is equal to the AC.

D. The BAC is equal to the EV.

Answer: D

Hint: In an ideal scenario, when Earned Value equals Budget at Completion, it means the project is

completed.

101 A particular stakeholder has a reputation for making many changes on projects. What is the

best approach a project manager can take at the beginning of the project to manage this situation?

A. Say "No" to the stakeholder a few times to dissuade him from submitting more changes.

B. Get the stakeholder involved in the project as early as possible.

C. Talk to the stakeholder's boss to find ways to direct the stakeholder's activities to another

project.

D. Ask that the stakeholder not be included in the stakeholder listing.

Answer : B

Hint: Early involvement of active and contributing stakeholders is always good.

102 The WBS component used for the project cost accounting is called:

A. Weighted milestones.

B. Percent Complete.

C. Control Account.

D. Fixed Formula

Answer : C

Hint: PMBOK 5, Page199, 'Organizational Procedures Links'

103 A major negotiation with a potential subcontractor is scheduled for tomorrow when you

discover there is a good chance the project will be cancelled. What should you do?

A. Do not spend too much time preparing for the negotiations.

B. Cut the negotiations short.

C. Only negotiate major items.

D. Postpone the negotiations.

Answer : D

Hint: It is advisable to put new things on hold in such cases.

104 A project manager is preparing the budget for the project. There are several inputs to the

budgeting process that the project manager will use. One of the things that the project manager will

not use is the:

A. Cost estimates.

B. Project schedule.

C. Cost baseline.

D. Work breakdown structure.

Answer : C

Hint: Cost baseline includes the budget.

105 The project status report is an example of which form of communication?

A. Formal written communication

B. Formal verbal communication

C. Informal written communication

D. Informal verbal communication

Answer : A

Hint: A project status report is a formal document for a record.

106 What are the major advantages of the functional type of organization?

A. Single point of contact for the customer

B. Stable organizational structure

C. Project orientation

D. Multifunctional teams are easy to form

Answer : B

Hint: In a functional organization, every resource is owned by a department and hierarchy.

107 A project on software development and construction of a bridge are similar to each other in

terms of:

A. Project Life-Cycle.

B. Project Management Process Groups.

C. Technology.

D. Resources.

Answer : B

Hint: These projects differ in all aspects except for the process groups

108 In matrix management organizations, if the organization maintains many of the characteristics

of the functional organization and the project managers are considered more like project

coordinators or expediters, it is called a:

A. Strong matrix.

B. Project team.

C. Weak matrix.

D. Functional organization..

Answer : C

Hint: Among matrix organizations, weak matrix is closed to a functional organization.

109 All of the following are part of the scope baseline EXCEPT the:

A. project scope management plan.

B. project scope statement.

C. work breakdown structure.

D. work breakdown structure dictionary.

Answer : A

Hint: PMBOK 5, Page 131, Sec 5.4.3.1 Scope Baseline

110 You are asked to select tools and techniques to implement a quality assurance program to

supplement existing quality control activities. Which of the following would you choose?

A. Quality audits

B. Statistical sampling

C. Pareto charts

D. Trend analysis

Answer : A

Hint: PMBOK 5, Page 245, Sec 8.2.2 Perform Quality Assurance: Tools and Techniques

111 The project manager is allocating overall cost estimates to individual activities to establish a

baseline for measuring project performance. What process is this?

A. Plan Cost Management

B. Estimate Costs

C. Determine Budget

D. Control Costs

Answer : C

Hint: PMBOK 5, Page 193, 7.3 Determine Budget

112 During what part of the project management process is the project scope statement created?

A. Initiating

B. Planning

C. Executing

D. Monitoring and controlling

Answer : B

Hint: Scope statement is done as a part of planning

113 One of the most important duties that the project manager can perform is the function of:

A. Risk management.

B. Quality management.

C. Cost management.

D. Integration.

Answer : D

Hint: A project manager mainly focuses on integration of work under all knowledge areas.

114 With a clear contract statement of work, a seller completes work as specified, but the buyer is

not pleased with the results. The contract is considered to be:

A. null and void.

B. incomplete.

C. complete.

D. waived.

Answer : C

Hint: The work is done as specified so it meets the acceptance criteria. Hence it is complete.

115 The organization that is a formalized structure directed toward the support of the project

community within the organization is called

A. Matrix organization.

B. Project office.

C. Project team.

D. Project management office.

Answer : D

Hint: PMBOK 5, Page 11, Sec 1.4.4 Project Management Office

116 You have always been asked by your management to cut your project estimate by ten percent

after you have given it to them. The scope of your new project is unclear and there are over 30

stakeholders. Management expects a 25 percent reduction in downtime as a result of the project.

Which of the following is the BEST course of action in this situation?

A. Re-plan to achieve a 35 percent improvement in downtime.

B. Reduce the estimates and note the changes in the risk response plan.

C. Provide an accurate estimate of the actual costs and be able to support it.

D. Meet with the team to identify where you can find lo percent savings.

Answer : C

Hint: The best approach would be to provide accurate figures and support the estimate with

historical information in past projects documents.

117 Which of the following is the best project management tool to use to determine the longest time

the project will take?

A. WBS

B. Network diagram

C. Bar chart

D. Project charter

Answer : B

Hint: PMBOK 5, Page 159, Sec 6.3.3.1. Project Schedule Network Diagrams

118 In a large organization a project expediter is being used to manage a project for an important

client. The position of project expediter would be found in what kind of an organization?

A. Strong matrix

B. Weak matrix

C. Functional

D. Projectized

Answer : B

Hint: PMBOK 5, Page 23, 1st paragraph

119 Herzberg divided motivation factors into two classes: satisfiers and dissatisfiers. Examples of

satisfiers are:

A. Vacation time, assignment of a personal staff assistant.

B. Fringe benefits.

C. Plush office space, performance based salary raise.

D. Sense of personal achievement, Recognition..

Answer : D

Hint: Compare hygiene factors with motivators to know the difference. Recognition and

achievement are satisfiers.

120 One of the important techniques used in the development of a Project Charter is the Expert

Judgement that is available from the following source excluding?

A. Subject Matter Experts (SME)

B. Project Management Office (PMO)

C. Industry Groups

D. Project Manager

Answer : D

Hint: Project Manager is not responsible for developing project charter

121 Two people are arguing about what needs to be done to complete a work package. if the

project manager wants to know what is going on, she should pay MOST attention to:

A. what is being said .

B. what is being said, who is saying it, and the time of day.

C. physical mannerisms and what is being said.

D. what is being said, who is saying it, the pitch and tone of the voices, and physical

mannerisms..

Answer : D

Hint: To understand the situation completely, all the factors (Who, What, How) are important

122 The skill of listening involves more than just hearing the sounds. One of the characteristics of a

good listener is that he or she:

A. Finishes the speaker.s sentences.

B. Takes good notes.

C. Repeats some of the things heard to confirm..

D. Agrees with the speaker.

Answer : C

Hint: Repeating what we listen reinforces the knowledge and give feedback to the speaker

123 A manufacturing project has a schedule performance index (SPI) of 0.89 and a cost

performance index (CPI) of 0.91. Generally, what is the best explanation for why this occurred?

A. The scope was changed.

B. A supplier went out of business and a new one needed to be found.

C. Additional equipment needed to be purchased.

D. A critical path activity took longer and needed more labor hours to complete.

Answer : D

Hint: SPI<1 means less work was completed than what was planned, CPI <1 indicates a cost

overrun.

124 A new software installation project is in progress. The project manager is working with the

quality assurance department to improve everyone's confidence that the project will satisfy the

quality standards. Which of the following MUST they have before they start this process?

A. Quality problems

B. Quality improvement

C. Quality control measurements

D. Rework

Answer : C

Hint: It is important to know the performance indicators or control limits before any test.

125The project is not completed until:

A. the project scope is completed, administrative closure is completed and payment is received.

B. formal acceptance is received, and any other requirements for project closure as stated in

the contract are met.

C. the customer is satisfied and final payment is received.

D. lessons learned are completed.

Answer : B

Hint: Meeting the acceptance criteria and receiving a formal acceptance is mandatory for

completion

126 Primary outputs from Develop Project Team are:

A. Team performance assessments.

B. High project team morale.

C. Reduced project cost.

D. Greater customer satisfaction.

Answer : A

Hint: PMBOK 5, Page 278, Sec 9.3.3 Develop Project Team: Outputs

127 All of the following are the responsibility of a project manager EXCEPT?

A. Maintain the confidentiality of customer confidential information.

B. Determine the legality of company procedures.

C. Ensure that a conflict of interest does not compromise the legitimate interest of the customer.

D. Provide accurate and truthful represeqtations in cost estimates.

Answer : B

Hint: A project manager must focus on projects and not on company rules and regulations

128 Enterprise Environmental Factors that influence the development of a Project Management

Plan include:

A. Configuration Management System.

B. Scheduling Software Tool.

C. Government Standards.

D. All of the above.

Answer : D

Hint: PMBOK 5, Page 29, Sec. 2.1.5 Enterprise Environmental Factors

129 A project manager for the seller is told by her management that the project should do whatever

possible to be awarded incentive money. The primary objective of incentive clauses in a contract is

to:

A. reduce costs for the buyer.

B. help the seller control costs.

C. achieve performance objectives..

D. reduce risk for the seller by shifting risk to the buyer.

Answer : C

Hint: PMBOK 5, Page 364, Cost Plus Incentive Fee Contracts

130 A project manager is managing a project where there will be a number of persons working

together. She wants to enhance the ability of the team to work together and perform as a team.

One of the things that she can do to maximize the ability of the team to do this is:

A. Cohabitation.

B. Co-location.

C. Staffing plan.

D. Work breakdown structure.

Answer : B

Hint: Colocation offers many advantages that help enhance team performance

131 A project manager is asked to manage a large complicated project that is located in a remote

part of Africa. The project will last for five years and will have the product of producing a nuclear

reactor that will generate 900 megawatts of power at start-up. The best kind of organization for

managing this project is:

A. Strong matrix management.

B. Weak matrix management.

C. Projectized organization.

D. Functional organization.

Answer : C

Hint: PMBOK 5, Page 21, Sec 2.1.3 Organizational Structures

131 During project executing, a team member comes to the project manager because he is not

sure of what work he needs to accomplish on the project. Which of the following documents contain

detailed descriptions of work packages?

A. Work breakdown structure (WBS) dictionary

B. Activity list

C. Preliminary project scope statement

D. Project scope management plan

Answer : A

Hint: PMBOK 5, Page 132, WBS dictionary

132 According to McGregor.s concept of theory X and theory Y, which of the following statements is

true?

A. Theory Y managers view their subordinates as lazy, irresponsible, and resistant to change.

B. Theory Y managers view their subordinates as creative, imaginative,and agreeable to

change.

C. Theory X managers tend to delegate authority.

D. McGregor did not conceive of theory X and theory Y.

Answer : B

Hint: Theory Y puts more trust on workers and favors delegation, responsibility, autonomy

133 The summation of the control accounts make up the_________ ?

A. Activity Cost Estimates

B. Cost Baseline

C. Scope Baseline

D. Cost Forecasts

Answer : B

Hint: PMBOK 5, Page 213, 1st Para.

134 You have just been assigned as project manager for a large manufacturing project. This one-

year project is about halfway done. It involves five different sellers and 20 members of your

company on the project team. You want to quickly review where the project now stands. Which of

the following reports would be the most helpful in finding such information?

A. Responsibility assignment matrix

B. Progress reports

C. Forecast

D. Communications

Answer : B

Hint: Progress reports will help in tracking the completed work versus the planned work

135 The customer on a project tells the project manager he has run out of money to pay for the

project. What should the project manager do first?

A. Shift more of the work to later in the schedule to allow time for the customer to get the funds.

B. Enter administrative closure.

C. Stop work.

D. Release part of the project team.

Answer : B

Hint: If the funds aren't available, the project must be formally closed.

136 The Organizational Process Assets that influence the Monitor and Control Project Work

Process include all but?

A. Financial Control Procedures.

B. Risk Control Procedures.

C. Proposal Evaluation Criteria.

D. Issue and Defect Management Procedures.

Answer : c

Hint: PMBOK 5, Page 27, Sec. 2.1.4 Organizational Process Assets

137 Omar, a project manager in a construction company is preparing for a meeting with the

stakeholders to update them about the status of the project after the monitoring and controlling of

the project work. For the information, Omar will access automated tools such as performance

indicators, databases, financials, or resourcing tools through:

A. Project Management Information System.

B. Management Information System

C. Organizational process Assets.

D. Project Charter.

Answer : A

Hint: PMBOK 5, Page 29, Sec. 2.1.5 Enterprise Environmental Factors

138 A project manager has been overwhelmed with problems on his project. He would like to

identify the root cause of the problems in order to determine where to focus his attention. Which of

the following tools would be BEST for the project manager to use?

A. Pareto chart

B. Conflict resolution techniques

C. Fishbone diagram

D. Trend analysis

Answer : C

Hint: Fishbone or Ishikawa diagrams are tools used for cause and effect analysis

139 The client changes the product specification that will add only two weeks to the critical path.

Which of the following is the best thing for the project manager to do?

A. Compress the schedule to recover the two weeks.

B. Cut scope to recover the two weeks.

C. Consult with the sponsor before taking any action.

D. Refuse to change the plans.

Answer : C

Hint: The project sponsor is the most important stakeholder in the performing organization

140 Lag means:

A. the amount of time an activity can be delayed without delaying the project finish date.

B. the amount of time an activity can be delayed without delaying the early start date of its

successor.

C. waiting time.

D. the product of a forward and backward pass.

Answer : C

Hint: Any delay in time between two successive activities is known as lag.

141 A routine audit of a cost reimbursable (CR) contract determines that overcharges are being

made. If the contract does not specify corrective action, the buyer should:

A. continue to make project payments.

B. halt payments until the problem is corrected.

C. void the contract and start legal action to recover overpayments.

D. change the contract to require more frequent audits.

Answer : A

Hint: If the contract doesn't include a condition, then the payment must be made.

142 A project manager is in the middle of the executing process of a verylarge construction project

when he discovers that the time needed to complete the project is longer than the time available.

What is the BEST thing to do?

A. Cut product scope.

B. Meet with management and tell them that the required date cannot be met.

C. Work overtime.

D. Determine options for schedule compression and present management with your

recommended option.

Answer : D

Hint: Schedule compression techniques are used when a project gets behind the schedule.

143 You are a new project manager who has never managed a project before. You have been

asked to plan for a new project. It would be BEST in this situation to rely on which of the following

during planning in order to improve your chance of success..

A. your intuition and training

B. stakeholder analysis

C. historical information

D. configuration management

Answer : C

Hint: Historical information contained in organizational process assets must be utilized

144 During which phase of a project life cycle, will risk be the lowest??

A. Initiating

B. Planning

C. Executing

D. Closing

Answer : D

Hint: Risk and uncertainty are highest in the beginning and diminish towards the project completion.

PMBOK 5, Page 40, Figure 2-9

145 A project manager is managing a project where a risk occurs. There is no plan to respond to

this risk. The response to a negative risk event that has no planned response is called:

A. Repair order.

B. Workaround.

C. Risk mitigation.

D. Risk deflection.

Answer : B

Hint: Workarounds are risk responses not initially planned.

146 A project manager is dealing with risk analysis on a software development project. There is a

risk that the module that creates the most important report will not work properly. It will require

another 200 person-hours to fix the bugs. The project manager decides to do nothing about this

risk. Which of the following risk strategies is the project manager employing?

A. Acceptance

B. Avoidance

C. Mitigation

D. Deflection

Answer : A

Hint: Risk Acceptance means not creating any mitigation plans.

147 A trucking company expects to purchase 525 truck tires over the next year for their fleet. The

company places a blanket order for the tires to a local tire vendor. At the end of year, the company

has only purchased 500 of the tires. What should be done to close the contract??

A. The trucking company should pay for the 25 tires and the tire vendor should deliver them.

B. The total price of the blanket order should be adjusted.

C. The contract should be closed because the year is up and no adjustments are necessary.

D. A new blanket order should be negotiated.

Answer : A

Hint: Terms of contract must be fulfilled

148 You are the project manager for a large project under contract with the government. The

contract for this two year, multi-million dollar project was signed six months ago. You were not

involved in contract negotiations or setting up procedures for managing changes, but now you are

swamped with changes from the customer and from people inside your organization. Who is

normally responsible for formally reviewing major changes to the project contract??

A. The change control board

B. The contractinglegal department

C. The project manager

D. Senior management

Answer : A

Hint: Change control board is a formal group that is responsible for reviewing, approving or

rejecting project changes. It also records and communicates the decision taken for any change

request.

149 In Manage Communications process, the techniques and considerations for effective

communications management include all but?

A. Meeting Management Techniques

B. Writing Style

C. Sender- receiver models

D. Formal management education

Answer : D

Hint: PMBOK 5, Page 298

150 A project manager managing any project should perform risk analysis at what stage of the

project:

A. Just before any major meeting with the client.

B. On a regular basis throughout the project.

C. Only when justified by the awareness of new risks becoming a possibility.

D. When preparing the project plan.

Answer : B

Hint: Risk Identification and Management is an ongoing activity

151 Lessons learned are BEST completed by:

A. Project manager

B. Team

C. Sponsor

D. Stakeholders

Answer :D

Hint: Recording lessons learned in a collaborative activity. It requires brainstorming and

contributions from all team members.

152 The Project Communications input used in Control Communications process include all except:

A. Progress report templates.

B. Deliverables Status.

C. Schedule Progress.

D. Costs Incurred.

Answer :A

Hint: PMBOK 5, Page 305, 10.3.1.2

153 According to Deming and Juran most of the quality problems that exist are due to a defect or

failure in processes that are controlled by:

A. The project manager.

B. The procurement manager.

C. The management.

D. Stakeholders.

Answer :C

Hint: The quality policy is defined according to an organization's top management.

154 Work performance data, quality checklists, quality metrics, and the project management plan

are:

A. Inputs to control quality.

B. Outputs from control quality.

C. Inputs to perform quality assurance.

D. Outputs of perform quality assurance.

Answer :A

Hint: PMBOK 5, Page 230, Figure 8-1

155 The primary benefits of meeting quality requirements are:

A. Cost and delays are reduced, production improves, cost to customer goes up, and profits go

up.

B. Cost and delays are reduced, production improves, market share increases, and profits go

up.

C. Cost and delays are reduced, capital expenditures go down, market share increases, and

profits go up.

D. Cost and delays are reduced, production improves, market share increases, and profits are

maintained.

Answer :A

Hint: Quality increase efficiency and enhances the value of product or service delivered

156 The outputs of the process Control procurements does not include:

A. Change Requests.

B. Resource Calendars.

C. Work Performance Information.

D. Project Management Plan Updates.

Answer :B

Hint: PMBOK 5, Page 356, Sec. 12.3

157 The ISO 9000: 2000 standard is used to:

A. Formalize the tools of quality management.

B. Set international standards for quality conformance in organizations.

C. Set Set national standards for quality conformance in organizations based in the U.S.

D. Develop standards of excellence for manufacturing facilities.

Answer :B

Hint: ISO stands for International Organization for Standardization. It develops standards to define,

establish, and maintain an effective quality assurance system for manufacturing and service

industries

158 A project is facing a major change to its project deliverables. If the project manager is involved

in determining which quality standards are relevant to the change, the project manager must be

involved in:

A. quality management.

B. perform quality assurance.

C. Plan Quality Management.

D. Control Quality .

Answer :C

Hint: PMBOK 5, Page 227, Read 8.1Plan Quality Management

159 What does 'cost of quality" mean?

A. The cost of establishing and maintaining the quality function

B. The life cycle cost of the project

C. The The cost of inspection and re-inspection, quality assurance, conformance, and

nonconformance.

D. The cost of meeting project objectives

Answer :C

Hint: PMBOK 5, Page 235, Sec 8.1.2.2 Cost of Quality

160 In which project management process group is the detailed project budget created?

A. Initiating

B. Planning

C. Executing

D. Controlling

Answer :B

Hint: Budget is estimated as a part of planning

161 The technique of rearranging resources so that a constant number of resources are used each

month is called:

A. crashing.

B. floating.

C. leveling.

D. fast tracking.

Answer :C

Hint: PMBOK 5, Page 559, Definition of Resource Leveling

162 In the Shewhart and Deming cycle, the letters P D C A stand for:

A. Purchase, deliver, cost, and acquisition.

B. Prevent defects caused by anyone.

C. Plan, do, check, and act.

D. Please don.t cause accidents.

Answer :C

Hint: Deming Cycle is also known as Deming Wheel or Shewhart Cycle. It uses the 4-step method

for continuous improvement.

163 A project manager must make a narrative description of the project. This narrative description

covers the items that will be supplied under the contract with the client. It is called:

A. The project plan.

B. The statement of work.

C. The exception report.

D. The progress report.

Answer :B

Hint: SOW details the products, services or results that will be delivered after the project.

164 The project manager is considering contracting some of the work of the project to a service

bureau. The service bureau has been used in the past by this project manager. The manager has

several choices of contracts that can be used to subcontract this work. Which of the following is not

a type of contract that the project manager might choose?

A. Firm fixed price

B. Make or buy

C. Cost plus incentive fee

D. Unit price

Answer :B

Hint: Make or buy decision has to be made before deciding to contract work.

165 Bidder conferences are part of:

A. Plan Procurement Management.

B. contract administration.

C. Conduct Procurements.

D. Control Procurements..

Answer :C

Hint: PMBOK 5, Page 356, Figure 12-1

166 The contractual agreement under Fixed Price Contracts, which influences the Plan

Procurement project and is used whenever the seller's performance period spans a considerable

period of years, as is desired with many long-term relationships is called:

A. Fixed Price with Economic Price Adjustment Contracts (FP- EPA).

B. Firm Fixed Price Contracts (FFP).

C. Time & Materials.

D. Fixed Long Term (FLT).

Answer :A

Hint: PMBOK 5, Page 363

167 The use of brainstorming as a communications technique encourages which of the following?

A. Team building and convergent thinking

B. Divergent thinking

C. Analytical results

D. Use of the scientific method

Answer :B

Hint: Different people usually give varying or divergent ideas in brainstorming.

168 Which of the following techniques allows for the participants to be anonymous?

A. Brain washing

B. Nominal group

C. Delphi technique

D. Crawford slip

Answer :C

Hint: The participants in Delphi technique give inputs to a facilitator, privately and in written.

169 In the communications model, communications between the sender and the receiver often are

affected by communications barriers. These include all of the following except:

A. Cultural differences.

B. Differences in personalities.

C. Educational differences.

D. Teleconferencing.

Answer :D

Hint: Teleconferencing isn't a communication barrier.

170 The project status meeting is not going well. Everyone is talking at the same time, there are

people who are not participating and many topics are being discussed at random. Which of the

following rules for effective meetings is not being adhered to?

A. Demonstrate courtesy and consideration of each other, control who is allowed to speak.

B. Schedule meetings in advance.

C. Have a purpose for the meeting, with the right people in attendance.

D. Create and publish an agenda and a set of rules for controlling the meeting.

Answer :D

Hint: An effective meeting requires an agenda and documentation of points discussed and

outcomes.

171 The project manager has a very complex communication to prepare for the program manager.

In order to ensure that the communication will be understood as completely as possible, what

method of communication should be used?

A. Verbal

B. Written

C. Nonverbal

D. Written, verbal, and nonverbal

Answer :D

Hint: Effective communication uses all the methods.

172 Formal acceptance by the client or the sponsor of the project indicates that they have accepted

the products of the project. This document should be signed off during what part of the project?

A. Administrative closure

B. As the last task in the project plan

C. After the project is closed

D. When requested by the program manager

Answer :A

Hint: Acceptance of work is obtained as a part of administrative closure

173 A project manager has six people in a team. It is important that each of them communicates

information to each of the others. How many lines of communication are there in this group of

people?

A. Fifteen

B. Twenty-one

C. Seven

D. Six

Answer :A

Hint: Communication lines are calculated using the formula: N(N-1)/2

174 A project manager is considering how her time is being spent in the project. One of the things

that concerns her is how much time she will be spending communicating. The percent of time that

is generally spent communicating by project managers is:

A. 10 percent.

B. 20 percent.

C. 50 percent.

D. 90 percent.

Answer :D

Hint: 90 percent of a project manager's time is spent communicating.

175 What is one of the KEY objectives during negotiations?

A. Obtain a fair and reasonable price.

B. Negotiate a price under the seller's estimate.

C. Ensure that all project risks are thoroughly delineated.

D. Ensure that an effective communications management plan is established.

Answer :A

Hint: Negotiations are made to get a promising and acceptable deal.

176 All of the following are the types of communication except:

A. Internal and External.

B. Vertical and Horizontal.

C. Real and Virtual.

D. Formal and Informal.

Answer :C

Hint: PMBOK 5, Page 287, last para.

177 You are the project manager for a high visibility project. The budget of this project is low, and it

is extremely important that the cost estimates for the work on the project be accurate. While

reviewing the cost estimates for this project you notice that one of the cost estimates for an element

in the WBS is 10 percent higher than two previous projects for very similar work. What should you

do?

A. Accept the estimate because you trust all of the people on your project team, and they are

responsible for estimates.

B. Reduce the estimate and add the additional budget to the management reserve.

C. Ask the person responsible for the estimate to explain the difference and bring supporting

information to you.

D. Reduce the estimate and add the additional budget to the contingency reserve.

Answer :C

Hint: The responsible team member must be asked to justify the estimate with regard to historical

information he used.

178 The float of an activity is determined by:

A. performing a Monte Carlo analysis.

B. the waiting time between activities.

C. determining lag.

D. determining the amount of time the activity can be delayed before it delays the critical path.

Answer :D

Hint: PMBOK 5, Page 565 Glossary definition: Total Float

179 Project Cost Control excludes?

A. Bringing expected cost overruns within acceptable limits

B. Establish the earned value management techniques

C. Monitoring Cost Performance

D. Informing appropriate stakeholders

Answer :B

Hint: PMBOK 5, Page 216, Sec. 7.4

180 You are the manager of a research group that is developing a new chemical material. You hire

a person from a competing company who has a great deal of expertise in this area. The person

contributes greatly to the progress of your project. During conversations with the person you

determine that many of this person's ideas were developed by the competing company. What do

you do?

A. Tell the person that he or she should not mention that the ideas came from another

company.

B. Sign a nondisclosure agreement with this person before he or she leaves your company.

C. Accept the new ideas.

D. Investigate the employee for security reasons.

Answer :C

Hint: Accept the ideas as the new employee is sharing his experience.

181 The project life cycle differs from the product life cycle in that the project life cycle:

A. does not incorporate a methodology.

B. is different for each industry, project type and organization.

C. can spawn many projects.

D. describes project management activities.

Answer :B

Hint: A project cycle varies according to type of project being undertaken and many other variable

factors.

182 A manager and the head of engineering discuss a change to a major work package. After the

meeting, the manager contacts you and tells you to complete the paperwork to make the change.

This is an example of:

A. management attention to scope management.

B. management planning.

C. A manager acting as project coordinator.

D. a change control system.

Answer :C

Hint: PMBOK 5, Page 23, 1st Para.

183 A team member notifies the project manager that the activities comprising a work package are

no longer appropriate. It would be BEST for the project manager to be in what part of the project

management process?

A. Corrective action

B. Integrated change control

C. Monitoring and controlling

D. Project closing

Answer :C

Hint: Identifying any events or scenarios that may alter the expected project outcome is done under

monitoring and controlling.

184 A project is plagued by changes to the project charter. Who has the primary responsibility to

decide if these changes are necessary?

A. Project manager

B. Project team

C. Sponsor

D. Stakeholders

Answer :C

Hint: Project sponsor is a key stakeholder and decision maker.

185 All of the following are parts of direct and manage project work except?

A. Identifying changes

B. Using a work breakdown structure

C. Implementing corrective actions

D. Setting up a project control system

Answer :D

Hint: Change control is done in Perform Integrated Change Control.

186 During a project team meeting, a team member suggests an enhancement to the scope that is

beyond the scope of the project charter. The project manager points out that the team needs to

concentrate on completing all the work and only the work required. This is an example of:

A. change management process.

B. scope management.

C. quality analysis.

D. scope decomposition.

Answer :B

Hint: Scope Management is all about focusing on all the work and only the work required for a

project.

187 During activity definition, a team member identifies an activity that needs to be accomplished.

However, another team member believes that the activity is not part of the project as he interprets

the project scope statement. What is the thing for the project manager to do?

A. Try to build a consensus of the team.

B. Ask the customer.

C. Refer to the scope baseline .

D. Ask senior management for clarification.

Answer :C

Hint: Scope baseline includes WBS, which can be used to get more clarity.

188 If the estimated total cost of a construction project is $ 1,500,000 and after six months only

30% has been completed, the Expected Value is :

A. $400,000.

B. $215,000.

C. $450,000.

D. $425,000.

Answer :C

Hint: 30 percent of budget at completion

189 In a fixed price (FP) contract, the fee or profit is:

A. unknown.

B. part of the negotiation involved in paying every invoice.

C. applied as a line item to every invoice.

D. determined with the other party at the end of the project.

Answer :A

Hint: Due to absence of any flexibility, the fee or profit depends on the seller's cost.

190 If the optimistic estimate for an activity is 12 days, and the pessimistic estimate is 18 days,

what is the standard deviation of this activity?

A. 1

B. 1.3

C. 6

D. 3

Answer :A

Hint: Use standard deviation formula: (pessimistic optimistic) / 6

191 If a project has a 60 percent chance of a U.S. $1oo,ooop profit and a 40 percent chance of a

U.S. $1oo,ooo loss, the expected monetary value for the project is:

A. $1oo,ooo profit

B. $60,000 loss

C. $20,000 profit

D. $40,000 loss

Answer :C

Hint: The difference of values gives a profit of $20,000

192 The precedence diagramming method (activity-on-node) is different from the arrow

diagramming method (activity-on-arrow) because a precedence diagram:

A. can use PERT.

B. has four relationships among activities.

C. has only finish-to-finish relationships.

D. may use dummy activities.

Answer :B

Hint: Activities on arrow (AOA) diagrams are limited to show only the finish-to-start relationships.

193 During project executing, a large number of changes are made to the project. The project

manager should:

A. wait until all changes are known and print out a new schedule.

B. make approved changes as needed, but retain the schedule baseline.

C. make only the changes approved by management.

D. talk to management before any changes are made.

Answer :B

Hint: Original schedule baseline must always be retained for monitoring progress.

194 One common way to compute estimate at completion (EAC) is to take the budget at completion

(BAC) and:

A. divide by SPI.

B. multiply by SPI.

C. multiply by CPI.

D. divide by CPI.

Answer :D

Hint: EAC = BAC/CPI

195 Assuming that the ends of a range of estimates are +/- 3 sigma from the mean, which of the

following range estimates involves the LEAST risk?

A. 30 days, plus or minus 5 days

B. 22-30 days

C. Optimistic = 26 days, most likely = 30 days, pessimistic = 33 days

D. Mean of 28 days

Answer :C

Hint: The deviation in option C lies in the 3-sigma range.

196 A project performed under a cost reimbursable contract has finally entered the closing process.

What must the buyer remember to do?

A. Decrease the risk rating of the project.

B. Audit seller's cost submittals.

C. Evaluate the fee he is paying.

D. Make sure that the seller is not adding resources.

Answer :B

Hint: Seller's cost submittals must be audited for sanity check

197 A large, complex construction project in a foreign country requires coordination to move the

required equipment through crowded city streets. To ensure the equipment is transported

successfully, your contact in that country informs you that you will have to pay the local police a fee

for coordinating traffic. What should you do?

A. Do not pay the fee because it is a bribe.

B. Eliminate the work.

C. Pay the fee.

D. Do not pay the fee if it is not part of the project estimate.

Answer :C

Hint: Pay the fee in accordance with the law of that country

198 A major negotiation with a potential subcontractor is scheduled for tomorrow when you

discover there is a good chance the project will be cancelled. What should you do?

A. Do not spend too much time preparing for the negotiations.

B. Cut the negotiations short.

C. Only negotiate major items.

D. Postpone the negotiations.

Answer :D

Hint: In case of such an uncertainty, it is best to hold on the dealings.

199 Which of the following is NOT an input to the initiating process group?

A. Company processes

B. The company culture

C. Historical WBSs

D. Project scope statement

Answer :D

Hint: Project scope statement is part of planning process group

200 A project manager does not have much time to spend planning before the mandatory start date

arrives. He therefore wants to move through planning as effectively as possible. Which one of the

following would you recommend as most important??

A. Make sure you have a completed preliminary project scope statement and then start the

WBS.

B. Create an activity list before creating a network diagram.

C. Document all the known risks before you document the high-level assumptions.

D. Finalize the quality management plan before you determine quality metrics.

Answer :B

Hint: A network diagram helps determine the critical path

201 The primary objective of contract negotiations is to:

A. get the most from the other side.

B. protect the relationship.

C. get the highest monetary return.

D. define objectives and stick to them.

Answer :B

Hint: The primary objective is to protect the business interests of both the parties.