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ICICI Prudential Life Insurance Company is a joint venture between ICICI Bank,
one of the foremost financial services companies of India and Prudential plc, one of
the leading international financial services group headquartered in the United
Kingdom. ICICI Prudential was amongst the first private sector life insurance
companies to begin operations in December 2000 after receiving approval from
Insurance Regulatory Development Authority (IRDA).
ICICI Prudential Life's capital stands at Rs. 4,780 crores (as of September 30, 2010)
with ICICI Bank and Prudential plc holding 74% and 26% stake respectively. For the
period April 1, 2010 to September 30, 2010, the company garnered Rs 7,267 crores of
total premiums and has underwritten over 10 million policies since inception. The
company has a network of over 1,500 offices and over 1,60,000 advisors, as on
September 30, 2010. The company has assets held over Rs. 65,000 crores as on
September 30, 2010.
Since the liberalization of Indian Insurance sector, ICICI Prudential Life Insurance
has been one of the earliest private players. Since the time, ICICI Pru Life has been
the leader in terms of market share as indicated by the IRDA (Insurance Regulatory
and Development Authority, the regulator for Indian Insurance Industry) at its
website.[citation needed]
In June, 2009 ICICI Prudential Life Insurance has decided to snap its tie up with TTK
Healthcare to settle insurance claims of its users.[1]
ICICI Prudential's life insurance products may be loosely categorized under four
forms- Life Plans (further categorised into Term Plans and Wealth Plans), Child
Plans, Retirement Plans and Health Plans.
Under Life Insurance Plan category it offers term plans like i-Protect online term plan,
ICICI Pru Pure-Protect and ICICI Pru LifeGuard, and ULIP wealth plans like ICICI
Pru LifeStage Wealth II, ICICI Pru LifeLink Wealth SP, ICICI Pru Pinnacle Super
etc.
Under the Child / Education Plan category it offers products like ICICI Pru SmartKid
regular premium and ICICI Pru SmartKid Premier
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Under the Retirement Insurance Plan category it offers products like ICICI Pru
Forever Life & ICICI Pru LifeLink Pension SP.
Under the Health Insurance Plan category it offers products like ICICI Pru Health
Saver & ICICI Pru Hospital Care II.
ICICI Pru health saver is a comprehensive whole of life health insurance plan that
takes care of hospitalization costs as well as all your health care needs. ICICI Pru
guaranteed savings insurance plans are for child education and marriage. ICICI Pru
life link wealth plan- is a unique single premium ULIP that provides you the
opportunity to enjoy market linked higher returns over the long term on your
investment
HDFC Life (HDFC Standard Life Insurance Company) is an Indian private life
insurance company. It is a joint venture between Housing Development Finance
Corporation Ltd(HDFC) andStandard Lifeplc, provider of financial services in the
UK. It was established after private companies were allowed to enter the insurance
industry in the year 2000. HDFC holds 74% of the equity while Standard Life holds26%.[1]
Business Divisions
The company is present across 700 cities in India and has a network of over 700
branches. Distribution Channels HDFC Life distributes its products through a multi
channel network consisting of Insurance agents, Bancassurancepartners (HDFC
Bank,Saraswat Bank,Indian Bank), Direct channel, Brokers, Online buy channel
Principal products category of the HDFC Life include Protection plans, Childrens
plans, Savings plans, Investment plans, Health plans, Womens Plan and Group
insurance solutions.
The companys portfolio currently consists of 28 retail, 9 group products and 10 rider
benefits under savings, investment, protection and retirement product category.
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navigation,search
Bajaj Allianz General Insurance Company Limited is an Indian insurance firm.
[1]
It is a joint venture between Bajaj Finserv Limited (recently demerged from Bajaj
Auto Limited) andAllianzAG.
Bajaj Allianz General Insurance received theInsurance Regulatory and Development
Authority (IRDA) certificate of Registration on 2 May 2001 to conduct General
Insurance business (including Health Insurance business) inIndia. The Company has
an authorized and paid up capital of Rs 110 crores. Bajaj Finserv Limited holds 74%
and the remaining 26% is held by Allianz, SE. However IRDA could do nothing
against various malpractices of this company, especially the ULIP policies sold to the
innocent customers by exploiting their trust and faith to the salespersons.[2]Though
IRDA took some steps against such ["de jure"] ["ethical fraud"] ,[3] the alleged
criminal activities are also reported in the media.[4][5]
Customers' Response
A company's reputation or good will much depends on the consumers' satisfaction.
The responses given by the customers in different forums, viz. Grahak Seva,
Consumer Court and Mouthshut show the good performance of this insurance
company. The complains of cheating and looting are lodged against them.[6][7][8][9]All
over impact of the company is too good.
Collaboration with Standard Chartered Bank and CitiBank in India
Standard Chartered Bank along with CitiBank introduced many insurance cum
investment policies in collaboration with Bajaj Allianz Insurance Co. with covert high
allocation charges. However, it is alleged that there are several loopholes and lacking
of transparencies in their products, therefore a neologism is used to depict the
situation, de jure "ethical fraud"[10][11]>.[12] However, empirical case studies(One
policy bond[?], that infringes the right to information of the consumer is shown here
as an example of extreme opacity[13]) are to be incorporated to prove this "ethical
fraud" by the Bankers. Thus, it is better to call the collaboration as, followingAdam
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Smith,collusion: "People of the same trade seldom meet together, even for merriment
and diversion, but the conversation ends in a conspiracy against the public, or in some
contrivance to raise prices. It is impossible indeed to prevent such meetings, by any
law which either could be executed, or would be consistent with liberty and justice."
[14]
Cholamandalam MS General Insurance Company Ltd (Chola MS) is a joint
venture between the Murugappa Group, an Indian conglomerate and the Mitsui
Sumitomo Insurance Group(MSIG) ofJapan.
The firm offers a wide range of products that include accident, engineering, health,
liability, marine, motor, property, travel and rural insurance for individuals and
corporate. The company achieved a Gross Written Premium (GWP)of Rs. 1,346.5
Crores in 2011 - 12. The company has 93 branches and over 6,000 agents across the
country.[3]
The company champions a brand philosophy of T3 Trust, Transparency and
Technology. It was named the best insurance company for In time Claims Settlement
for the year 2011 - 12 in theRashtriya Swasthya Bima Yojana(RSBY) scheme run
by the Ministry of Labour & Employment, Government of India.[4] IndusInd Bank
offers Insurance for individuals as well as corporate customers in association with
Chola MS.[5]
The company has also been awarded Financial Insights Innovation Award for
innovation in mobile enablement Claims Survey Process at the Asian Insurance
Congress held in Singapore in 2011.[6]
Corporate History
Chola MS General insurance company was established in 2001 and headquartered in
Chennai, India. Chola MS is a 74:26 joint venture betweenMurugappa GroupSouth
Indias business conglomerate and Japans largest general insurer Mitsui Sumitomo
Insurance Group. Chola MS is also credited with being the first private insurer to get
ISO 9001:2008 for the Motor Claims division.
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Business lines
Individual Insurance lines include Health Insurance, Car Insurance, Travel
Insurance,[7]Home Insurance, and Personal accident insurance
Corporate Insurance lines include Health, Fire, Engineering Projects, Engineering
Operations, Property Crime, Marine Insurance, and Liability Insurance
Organizational structure
Currently there are around 704 Chola MS employees. This Organizational structure is
spearheaded by S. S. Gopalarathnam, Managing Director.[8]
ICICI Lombard GIC Ltd. is the largest private sector general insurance company in
India[3] with a Gross Written Premium (GWP) over 4,734.89 crore (US$861.75
million)as of March 2011. The company issued over 56 lakh policies and settled over
81 lakh claims. The company has a network of 315 branches as on March 31, 2011.
The firm provides instant policy issuance and renewal through its website. Itprovidesg
retail insurance products including Car Insurance, Health Insurance, International
Travel Insurance,Overseas Student Travel Insurance, Two Wheeler Insurance and
Home Insurance.
Corporate History
[edit] Background of Formation
ICICI Lombard GIC Ltd. was incorporated on October 30, 2000. It is a 74:26 joint
venture between ICICI Bank Limited; Indias second largest bank with USD 75
billion in assets and Fairfax Financial Holdings Limited. Based in Canada, Fairfax
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Financial Holdings Limited is a USD 27 billion diversified financial services
company.
ICICI Lombard got its regulatory approval from the Insurance Regulatory and
Development Authority (IRDA) and also obtained its certificate on renewal of
registration to undertake General Insurance business on August 3, 2001.
Chanda Kochhar, is Chairperson; Bhargav Dasgupta is Managing Director &
CEO[when?]
[edit] Operations
[edit] Business lines
ICICI Lombard offers general insurance products. It spreads across into diverse
product groups such as: Business Solutions, Project Solutions, Liability Solutions,
Export Solutions, Export Import Transit, Rural Solutions, Personal Solutions, Travel
Insurance, Motor Insurance, Home Insurance, NRI Solutions
[edit] Organizational structure
ICICI Lombards organizational structure comprises four key segments:
Corporate solutions group
Financial inclusion solutions group
Retail group
Shared services
The Corporate Solutions Group focuses on large conglomerates, small and medium
enterprises, state, central government and government owned enterprises. The
Financial Inclusion Solutions Group offers insurance solutions to rural customers with
weather, cattle, health and personal accident covers. The Retail segment addresses
Health, Home, Motor, Travel and Personal Accident insurance. The Shared Services
segment encompasses of areas like underwriting, customer service, technology,
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operations, reinsurance, broking, finance and accounts, human resources, legal,
marketing, administration and fraud control.
[edit] Specific services
Telecalling
ICICI Lombard was the first general insurance company in India to start telesales
operations[citation needed] . However in recent times, public outburst against pushy and
intrusive telecalling in general has led to a reduction in cold calling. Also, the
introduction of 'do-not-call' (opt-out) lists is similar to the US 'Do Not Call Registry'.
The firm has a Do Not Call option.
Online Policies
The firm was among the first companies to make their insurance products available
online in India. ICICI Lombard has web-based systems to meet pre and post-policy
transactional needs. It was the first company in India to provide Car Insurance
policies online[citation needed]
Weather insurance
The firm's weather based crop insurance schemes were started in 2003-04, and covers
more than 2 million farmers. The states covered under this cover are Rajasthan,
Madhya Pradesh, Uttar Pradesh, Bihar, Tamil Nadu Karnataka, Chhattisgarh,
Himachal Pradesh, Haryana and Jharkhand. The company has close to 7.6 million
acres of land that covers around 30 crop varieties. The Modified National Agricultural
Insurance Scheme (MNAIS) was launched by the Ministry of Agriculture, on a pilot
basis in 35 selected districts of India. The above schemes are alternative to the
ongoing National Agricultural Insurance Scheme (NAIS) from the Rabi 2010-11
season. ICICI Lombard was the only private insurer in India to have received a
mandate to implement MNAIS in two districts of Uttaranchal and Madhya Pradesh.
Women Seri-culturists and workers Health Insurance scheme
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Women employed in grainages and silk reeling units are exposed to serious health
hazards. A scheme providing coverage to women beneficiaries has been introduced
for the welfare of women.
Rajiv Gandhi Shilpi Swasthya Bima Yojana
The firm has introduced health insurance initiative for artisans in the country called
RGSSBY (Rajiv Gandhi Shilpi Swasthya Bima Yojana).
IFFCO-TOKIO General Insurance (ITGI) is a joint venture between The Indian
Farmers Fertiliser Cooperative Limited(IFFCO) and its associates andTokio Marine
& Nichido Fire InsuranceGroup, the largest listed insurance group inJapan[1].
ITGI was incorporated on December 4, 2000 and has its head office in Gurgaon,
Haryana. It is among India's top three private-sector general insurance
companies[citation needed] and has Pan India presence with 65 'Strategic Business Units'
and a wide network of over 120 Lateral Spread Centers and 255 Bima Kendras. It
offers a wide range of policies covering a wide range of customers, from farmers to
some of India's largest automobile manufacturers. From a modest Rs 213 Crores of
GWP (Gross Written Premium) in 2001-02 it has achieved Rs 2248.16 Crores in
2011-12, thereby becoming one of India's leading private players.[citation needed]
IFFCO Tokio General Insurance has got the Technical Support for underwriting and
reinsurance from Tokio Marine and on Risk Management from Tokio RiskConsulting (TRC). Other than the conventional products, it has niche products like
Credit Insurance, Fine Arts Insurance, P & I Insurance, Errors & Omissions Policy for
the IT Sector etc. It's pioneering work using technology like RFID(Radio Frequency
Identification Device) and NDVI (Normalised Difference Vegetation Index) have
made it possible to offer Cattle and Weather insurance to the rural population at
large.[citation needed]
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It is also the only insurance company in the country to have a 100%-owned
distribution channel to service its retail customers called IFFCO-TOKIO Insurance
Services Ltd (ITIS). Today, ITIS has a lacklustre workforce of over 1500 employees
in over 350 towns.
Promoters[2]
Indian Promoters:
Indian Farmers Fertiliser Cooperative Limited (IFFCO) is the world's largest fertilizer
manufacturer & marketer in cooperative sector. It was incorporated on 3rd November,
1967 and since then has sold fertilisers and agricultural services to India's farming
community. Over the years, the cooperative society has evolved into a gigantic Indian
Multinational in the filed of production, marketing and services to farmers.
IFFCO has steadily grown from strength to strength-from a modest membership of 57
societies in 1967-68 to more than 40,000 societies at present. The initial equity capital
of Rs.6 lakh contributed by cooperatives in 1967-68 has also risen to Rs. 4.26 Million
in 2010-11. Having the Largest Market share of Fertilisers Production in India with
30% in Complex Fertilisers and 21% in Urea it has also become the First Cooperative
in India to set-up first ever Kisan SEZ (Special Economic Zone) at Nellore, Andhra
Pradesh.
IFFCO holds 72.64% shareholding and its Associate M/s Indian Potash Ltd. holds
1.36% shareholding in ITGI.
Foreign Promoters:
TOKIO Marine Asia Pte. Ltd holds 26% shareholding in ITGI. TOKIO Marine Asia
is a subsidiary company of Millea Holding Inc Japan; a holding company for Tokio
Marine & Nichido Fire (TMNF) Insurance Company.TOKIO Marine Asia has non
life operations in 9 Asian countries.Tokio Marine & Nichido Fire Insurance Company
has over 120 years of experience in the general insurance business[citation needed] and is
the largest and oldest general insurance company of Japan. It is a member of the
highly diversified Mitsubishi group comprising over 1,500 companies.
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Tokio Marine has been continuously serving as one of the important reinsurance
companies to the nationalized Indian insurance market.
Tata AIG General Insurance Company Limited is an Indian general insurance
company, and a joint venturebetween the Tata Group and American International
Group(AIG).[1]Tata Group holds 74 per cent stake in the insurance venture with AIG
holding the balance 26 percent. Tata AIG General Insurance Company, which started
its operations in India on January 22, 2001, provides insurance to individuals and
corporates. It offers a range of general insurance products including insurance for
automobile,home, personal accident,travel, energy,marine,propertyandcasualtyas
well as several specialized financial lines. The Company's products are available
through various channels of distribution like agents,brokers,banks (through bank
assurance tie ups) and direct channels likeTelemarketing,Digital Marketing, worksite
etc.
At Bharti AXA GI
Promoters
About Bharti Enterprises:
Bharti Enterprises is one of Indias leading business groups with interests in telecom,
agri business, financial services, retail and manufacturing. Bharti has been a
pioneering force in the Indian telecom sector with many firsts and innovations to its
credit. Bharti Airtel Limited, the group's flagship company, is a leading global
telecommunications company with operations in 20 countries across Asia and Africa.
The Company ranks amongst the top 4 mobile service providers globally in terms of
subscribers.
Other business ventures of the group include Bharti Softbank - a JV between BhartiEnterprises and Softbank Corp - for mobile internet. Beetel Teletech, a group
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company, is Indias Indias leading manufacturer and distributor of telecom and allied
products. The group has a JV FieldFresh Foods with Del Monte Pacific Ltd, to
offer fresh and processed fruits and vegetables in the domestic as well as international
markets. Bharti has JVs with AXA, world leader in financial protection and wealth
management, for Life Insurance and General Insurance. The group has presence in the
retail sector through Bharti Retail that operates stores in multiple formats. It also has a
JV - Bharti Wal-Mart - with Wal-Mart for wholesale cash-and-carry and back-end
supply chain management operations in India.
About AXA
The AXA Group is a worldwide leader in insurance and asset management, with163,000 employees serving 101 million clients. In 2011, IFRS revenues amounted to
Euro 86.1 billion and IFRS underlying earnings to Euro 3.9 billion. AXA had Euro
1,065 billion in assets under management as of December 31, 2011.
The AXA ordinary share is listed on compartment A of Euronext Paris under the
ticker symbol CS (ISN FR0000120628 Bloomberg: CS FP Reuters: AXAF.PA).
AXAs American Depository Shares are also quoted on the OTC QX platform under
the ticker symbol AXAHY. The AXA Group is included in the main international SRI
indexes, such as Dow Jones Sustainability Index (DJSI) and FTSE4GOOD, and is the
founding member of the UN Environment Programmes Finance Initiative (UNEP FI)
Principles for Sustainable Insurance.
Vision and Values
At Bharti AXA GI, we live by the simple truth; insurance plays an important role in
protecting organizations and individual aspirations. Through comprehensive and
innovative insurance solutions, we seek to redefine industry standards by offering
unparalleled and empathetic service to every Indian. This ropes in our collective
vision to be the preferred General Insurance Company for our Customers,
Employees, Shareholders, Business partners & Society. Backed by our constant
strive to find new and improved ways to add value to our customers through our
innovative product and service offerings, we always seek to make a difference
through our professional and pragmatic approach and working as a team with at most
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integrity to maintain best in class standards we assure you to be by your side in your
hour of need. We do this on the strengths of our vision, purpose and values:
Our Vision :
"To be the Preferred General Insurance Company for ourCustomers, Employees,
Shareholders, Business Partners & Society"
Our Core Values:
1. Innovation: Constantly striving to find new and improved ways to add value to all
our stake holders.Our innovative spirit has driven us to launch revolutionary products.
Our critical illness insurance covers 20 critical illnesses, the highest in the market.
Our lifestyle solutions redefine the way customers look at health insurance.
2. Pragmatism: Facing reality with courage and focusing on outcomes. Our
pragmatic, realistic approach to insurance has made us amongst the fastest growing
insurers in India.
3. Integrity: Always being responsible and doing the right thing. We have settled
over one lakh claims in three years, a testimony to our focus on customer centricity.
4. Team Work : Being one company, one diverse team. Our dedicated team of
employees, agents, partners and associates has enabled us to reach a milestone of one
million policies in just three years.
5. Professionalism : Always seeking to make a difference. With sheer
professionalism we have managed to surpass targets and double our growth in three
years.
Our Purpose:
Bharti AXA General Insurance believes that insurance plays an important role in
protecting organisations and individual aspirations. Through our comprehensive and
innovative insurance solutions, we seek to redefine industry standards by offering
unparalleled and empathetic service to every Indian.
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Bharti AXA Life is alife Insuranceplayer that was started in 2006. It brings togetherstrong financial expertise of the Paris-headquartered AXA Group, and Bharti
Enterprises - one of India's leading business groups with interests in telecom,
agricultural business, financial services, and retail. The joint venture has a 74% stake
from Bharti and 26% stake from AXA Asia Pacific Holdings Ltd.(APH).The
company launched national operations in December 2006. Today, Bharti AXA Life
has a national footprint of distributors trained to provide quality financial advice and
insurance solutions to the large Indian customer base.
Bharti AXA Life offers a range of innovative products and services that cater to
specific insurance and wealth management needs of customers.
We undertook an in-depth analysis wherein we identified the notion of preference was
totally related to the trust granted to various names in insurance and financial services.
The level of trust is very inadequate today, regardless of the brand considered. This is
because the perception of consumers is that we are all evolving only in "a world of
promises." And this is what we have to redefine.
Beyond promises... proof
We don't want to make promises any more. Instead, we want to demonstrate our
ability to respond to client needs with real and tangible proof and, in so doing, to
establish an authentic relationship of trust with our clients.
These are the three attitudes that clients most expect from an insurance and financial
services company in exchange for their vote of confidence. These three attitudes stood
out from the others in the consumer research we conducted across markets, regardless
of their level of maturity.
They are at the heart of our actions and our commitments to clients.
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Future Generali
ABOUT THE COMPANY:
Future Generali is a joint venture between the India-based Future Group and the Italy-
based Generali Group.
Future Generali is present in India in both the Life and Non-Life businesses as Future
Generali India Life Insurance Co. Ltd. and Future Generali India Insurance Co. Ltd.FUTURE GROUP
Future Group, led by its founder and Group CEO, Mr. Kishore Biyani, is one of
Indias leading business houses with multiple businesses spanning across the
consumption space. While retail forms the core business activity of Future Group,
group subsidiaries are present in consumer finance, capital, insurance, leisure and
entertainment, brand development, retail real estate development, retail media and
logistics.
Led by its flagship enterprise, Pantaloon Retail, the group operates over 12 million
square feet of retail space in 71 cities and towns and 65 rural locations across India.
Headquartered in Mumbai (Bombay), Pantaloon Retail employs around 30,000 people
and is listed on the Indian stock exchanges. The company follows a multi-format
retail strategy that captures almost the entire consumption basket of Indian customers.
In the lifestyle segment, the group operates Pantaloons, a fashion retail chain and
Central, a chain of seamless malls. In the value segment, its marquee brand, Big
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Bazaar is a hypermarket format that combines the look, touch and feel of Indian
bazaars with the choice and convenience of modern retail.
The groups specialty retail formats include sportswear retailer, Planet Sports,
electronics retailer, eZone, home improvement chain, Home Town and rural retail
chain, Aadhaar, among others. It also operates popular shopping portal,
www.futurebazaar.com.
Future Capital Holdings, the groups financial arm, provides investment advisory to
assets worth over $1 billion that are being invested in consumer brands and
companies, real estate, hotels and logistics. It also operates a consumer finance arm
with branches in 150 locations.
Other group companies include, Future Generali, the groups insurance venture in
partnership with Italys Generali Group, Future Brands, a brand development and IPR
company, Future Logistics, providing logistics and distribution solutions to group
companies and business partners and Future Media, a retail media initiative.
The groups presence in Leisure & Entertainment segment is led through, Mumbai-
based listed company Galaxy Entertainment Limited. Galaxy leading leisure chains,
Sports Bar and Bowling Co. and family entertainment centres, F123. Through itspartner company, Blue Foods the group operates around 100 restaurants and food
courts through brands like Bombay Blues, Spaghetti Kitchen, Noodle Bar, The Spoon,
Copper Chimney and Gelato.
Future Groups joint venture partners include, US-based stationery products retailers,
Staples and Middle East-based Axiom Communications.Future Group believes in
developing strong insights on Indian consumers and building businesses based on
Indian ideas, as espoused in the groups core value of Indianness. The groups
corporate credo is, Rewrite rules, Retain values.
THE GENERALI GROUP
The Generali Group is a leading player in the global insurance and financial markets.
Established in Trieste in 1831, today the Group is one of Europes largest insurance
providers and the European biggest Life insurer. It is also one of the worlds top asset
managers with assets totalling more than 400 billion. With an employed sales force
of more than 100,000 people serving 70 million clients in 68 countries, the Group
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occupies a leadership position in Western Europe and an increasingly important place
in Eastern Europe and Asia.
The Group strategy aims to consolidate Generalis pre-eminence on its key markets
and achieve a premier position on markets with high growth potential, establishing its
leadership in profitability.
IDENTITY CARD
Since its establishment, the Generali Group has always held a reputation for its capital
and financial strength. Its solidity derives from prudent investment management and a
focus on achieving a correct match between risk and medium/long-term profitability.
Generali Group is one of the leading insurance groups in Europe, with a 2009
total premium income of more than 70 billion
It is present in 68 countries
It has 70 million clients worldwide
It has 85,322 employees (15,956 in Italy)
It has over 400 billion of assets under management
High rating assigned by the international rating agencies:
o A.M. BEST: A+ STABLE
o Standard & Poors: AA- STABLE
o Fitch Ibca: AA- NEGATIVE
o Moodys: Aa3 STABLE
About HDFC ERGO
HDFC ERGO General Insurance Company Limited is a 74:26 joint venture between
HDFC Limited, Indias premier Housing Finance Institution & ERGO
International AG, the primary insurance entity of Munich Re Group.
HDFC ERGO focuses on providing the Right Insurance Solution for all. We offer
our customers complete range of general insurance products ranging from Motor,
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Health, Travel, Home and Personal Accident in the retail space and customized
products like Property, Marine and Liability Insurance in the corporate space.
It is our constant endeavor to improvise and cater to every need of the modern day
customer with superior customer support service. This helps us give our customers a
seamless and hassle-free experience.
HDFC ERGO has been expanding its presence across the country and is today present
across 71 cities with 80 branch offices with an employee base of over 1234
professionals. The company has a right balance of distribution channel comprising of
Dealerships, Brokers, Retail and Corporate Agents, Bancassurance and Direct Sales
Team.
Vision
Our vision is "To be the most admired insurance company that enables the
continued progress of customers by being responsive to their needs."
This vision acts as our guiding light and helps all of us be proud of the organization
that we belong to. This happens by earning the respect of both, the customers and the
industry.
Values
One single thing that takes us closer to our vision is our set of values - Sensitivity,
Excellence, Ethics and Dynamism (SEED).
Sensitivity: We will build our business on empathy and an inherent understanding of
both our internal and external customers needs.
Excellence: We will always strive to offer innovative products and services and
endeavour to set new benchmarks to do things better each time.
Ethics: We will honour our commitments and be transparent in our dealings with all
our stakeholders.
Dynamism: We will be pro-active with a "can do" approach.
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To make our vision a reality, we are committed to sow the SEED of our values and
nurture it daily. Our ethical approach and high levels of integrity enable us to
continue the tradition of trust we have inherited from our parent company HDFC
Ltd.
We ensure that it reflects in every task we perform, every decision we take. It helps us
to work as a team towards creating and sustaining value for all our stakeholders,
namely Customers, Business Partners, Re-insurers, Share-holders and most
importantly, Employees.
About Us - Liberty Videocon General Insurance
Indian giant Videocon Industries Limited has partnered with US-based Liberty
Mutual Insurance Group a leading global property and casualty group, to establish
Liberty Videocon General Insurance Company Limited (Liberty Videocon).
Liberty Videocon General Insurance Co. Ltd. has received the license to carry on
general insurance business from Insurance Regulatory Development Authority
(IRDA) in the month of May 2012.
With Liberty Mutuals 100 years of expertise in the insurance industry, Liberty
Videocon is here with a vision to build a customer-centric business to address the
distinct needs of individual and corporate customers. All backed by a prudent and
disciplined underwriting philosophy and strong actuarial capability.
About Liberty Mutual
" Helping people live safer, more secure lives" since 1912, Boston-based Liberty
Mutual Insurance is a diversified global insurer and the third largest property and
casualty insurer in the U.S. based on 2011 direct premiums written as reported by the
National Association of Insurance Commissioners.
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Liberty Mutual Insurance also ranks 84th on the Fortune 100 list of largest
corporations in the U.S. based on 2011 revenue. As of December 31, 2011, Liberty
Mutual Insurance had $117.1 billion in consolidated assets, $99.3 billion in
consolidated liabilities, and $34.7 billion in annual consolidated revenue.
Liberty Mutual Insurance offers a wide range of insurance products and services,
including personal automobile, homeowners, workers compensation, property,
commercial automobile, general liability, global specialty, group disability,
reinsurance and surety. Liberty Mutual Insurance employs over 45,000 people in
more than 900 offices throughout the world
Fortune 100 Company 17 Countries 900 Offices $34.7 b Annual Consolidated
Revenues
About Videocon Industries Limited
Videocon Industries Limited is the flagship company of $4.75 Billion VideoconGroup having diversified business interests in white and brown goods, powergeneration (both conventional and renewable energy), exploration and prospecting oiland gas, providing GSM mobile telephone services, last mile retail, and direct tohome delivery of television contents.
Its activities are well spread out in India, China, Brazil, Mexico, Indonesia, andMozambique, with employee strength of more than 15,000.
Our Vision
Liberty Videocon General Insurance Co. Ltd. believes that insurance plays a
significant role in safeguarding organizations and individual aspirations. Through our
insurance solutions and services which propagate realistic expectations, we aspire to
be an attentive and empathetic entity to our Customers, Employees, Partners and
Society at large.
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We believe in
Building a long-lasting relationships with our customers by keeping our
interactions transparent , fair, and being by their side at every step to deliver
our promise
Building long term relationships with our partners by enhancing their
capabilities and helping them grow
Providing long term fulfilling and challenging careers to our employees
through early empowerment and personal growth
Our Values
In order to become an attentive and empathetic insurer of choice for the
nation, we strongly believe in building our business on:
TRUST
We relentlessly pursue to build trusting relationships with all our stakeholders.
DIGNITY & RESPECT
We will treat everyone fairly with dignity and respect.
PASSION
We exude positive energy. We are passionate about what we do.
AGILITY
We assess opportunities and respond with speed.
COMMITMENT We are committed to results and deliver on our promise.
L&T
Overview
L&T General Insurance Company Limited (L&T Insurance) is a wholly owned
subsidiary of Larsen & Toubro Limited - one of the world's top 50 most reputed
companies in the June 2009 issue of Forbes-Reputation Institutes Worlds
Most Reputable Companies survey.
Our vision
Our vision is to be an insurance company distinct in character, calibre and
capability. We are committed and equipped to offer the same levels of service in
the insurance space that our parent (Larsen & Toubro Limited) is renowned for, in
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its other fields of business.
We bring to the table the credibility, financial strength and expertise, backed by a
world class brand and seven decades of unmatched leadership of the L&T Group.
We will cater to all lines of general and health insurance throughout the country.
L&T Insurance will be a state-of-the-art technology-driven company that delivers
world-class services. We seek to create a single technological platform that
integrates all the key functions to provide seamless services to our customers
through any interface of their choice.
Finally, it is our people who will help us achieve our vision. L&T Insurance
comprises of an array of top notch Insurance Professionals who have come together
to combine their experience and expertise to create an entity which will lead by
innovation, backed by a prudent underwriting approach.
Our Heritage
Larsen & Toubro Ltd. is a USD 12.8 billion technology, engineering andconstruction group, with global operations. It is one of the largest and most
respected companies in India's private sector. More than seven decades of a strong,
customer-focused approach and the continuous quest for world-class quality have
enabled it to attain and sustain leadership in all its major lines of business.
It was ranked as 14th in 2011 by the Economic Times in their survey of the Top
500 Companies in India. Another feather in its cap was added when L&T was
ranked 47th in the world in the June 2009 issue of Forbes-Reputation Institutes
Worlds Most Reputable Companies survey. In this survey, L&T was the only
engineering and construction company in the world to have made it to the top 200.
Having established its foothold in engineering and construction, electrical and
electronics, industrial products and information technology, L&T forayed into the
financial services space. Financial Services has been identified as a strategically
important business for L&T Group. It has been L&Ts vision to become a holistic
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player in this area of business. With an entire range of products and service
offerings, L&Ts Financial Services initiative will cater to an entire spectrum of
customers, and their various financial needs.
Philosophy
The L&T Insurance Advantage
We believe in...
Creating a world-class insurance company by constantly maintaining
exalted quality standards in all our endeavours.
Providing sustained innovation by working towards ever-evolving
solutions. Customer satisfaction has always been our ultimate goal and we
remain committed to constantly delivering your needs with our innovative
products and services.
Focusing on different customer segments. We endeavour to provide a
complete range of general insurance products and specialized services for
various customer segments across Individuals, Small and MediumEnterprises, Corporates with business lines that include Property &
Casualty, Automobile, Health, and a special focus on Rural and Micro
Insurance.
Following a disciplined underwriting approach, in the competitive market
conditions prevailing today. This discipline and its importance to the
company have been ingrained in all our employees. We work hard to
constantly reinforce your trust in us.
Our Values
In order to become an insurer of choice, we believe in building our business on
Excellence - We relentlessly pursue excellence in everything we do,
everyday. We passionately raise the bar against bench marks set by the
stakeholders.
Integrity - We will always take the high road by practicing the highest
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ethical standards and by honouring organisational commitments.
Team Work - We work together and foster collaboration while maintaining
individual accountability.
Innovation - We embrace, nurture and support creativity and thedevelopment of new ideas, products and processes.
Customer Centricity - Fulfilling stated & unstated expectations of internal
and external customers.
Respect for Individual - We treat others the way we like to be treated
always. We listen and empathize when dealing with others. We will treat
everyone fairly with trust and respect.
Technology
Unravel the Power of Technology
In this shrinking, fast paced world, time is money. We truly understand this and
this is what has prompted us to build a state-of-the art technology-driven company
that delivers world-class services to all our stakeholders.
As a step towards this, we have envisaged a state-of-the-art technological platform
that integrates all the key business functions to build a deeper customer connect
and create uniform brand experience. A single window will allow you to purchase
new policies, renew your policy, manage your policies and view the status of
claims, etc.
This innovative technology platform will provide the following features in a phased
manner
Anytime, Anywhere access to your account through our 24X7 support on
our website
Our system has the capability to contact you through Internet, Mobile
(GPRS/SMS) and Telephone
Capacity to help you generate Quick quotes and issue on-the-spot policies
for select products
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Management of Business Process on real-time basis
We have an Integrated Claims System for Motor & other portfolios
Ability to connect to various health care Networks like Hospitals etc., using
our IT platform to give you seamless automated services
Single View of your account which includes your contact details, family
members and their details, tracking your policy, claims management, all in
a single window
Risk Management Systems that deploys different techniques to understand,
manage and most importantly mitigate Risk
ABOUT US
About the Company
Magma HDI General Insurance Co Ltd. Is a joint between Magma Fincorp Limited, Kolkata and HDI-Gerling International Holding AG, Germany. The joint venture agreement between the two partners wassigned on 28th July, 2009 at Kolkata.
Magma Fincorp Ltd is one of the premier and largest NBFCs in India having a strong distribution and
service network deep penetration in rural India, while HDI-Gerling International is part of the Talanx-Group, 3rd biggest insurance Group in Germany.
The vision of Magma HDI General Insurance Co Ltd is to become one of the premier general insuranceproviders in the Indian insurance space through simple and innovative products serving the entire gamutof insurance needs of a customer and providing exemplary customer service.
ABOUT MAGMA
Magma Fincorp Ltd
Since we set up shop in 1989, we've been driven by one single, purposeful goal- investing in the
smallest dream. A loan every minute, a million lives touched every year; today (June'12) we manageassets worth over Rs.137 billion, for us it is just a beginning.
Over 80% of our 200+ branches are in semi-urban and rural India; our family of 6000+ Magmaites, andour 23+ years experience in underwriting has enabled us to extend support to the masses that havebeen excluded by the traditional financial systems.
We believe we don't just give loans, we change lives. Magma has a diversified product portfolio; we giveloans for: cars and utility vehicles, SME businesses, commercial vehicles, construction equipment,tractor, and used vehicles; and we give loans against gold. We invest in the 'doers', we strive to driveprogress for our customers, employees and investors alike.
In the 2013 fiscal year, Magma will launch loans for affordable housing as a service. We have signed a
JV with Germany's HDI Gerling for our general insurance company, and we we will start this business inthe second half of the 2013 fiscal year.
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We believe that no dream should go unfulfilled because of the lack of funds. The dream of a first-timecar buyer, who wants to take his family on their first long drive, the dream of a fleet operator, whosebusiness has grown from a single commercial vehicle to a fleet of 25.
After fulfilling many such dreams, our customers' trust has fueled our own dream- to become the largestretail-finance company in the country. Being one of the fastest growing economies, India is high onaspirations but low on funding, that's where we step in. Everyone has a dream to reach out to, we arehere to take you closer to yours.
ABOUT HDI GERLING
HDI-Gerling Industrie Versicherung AG
The HDI-Gerling brand, is a part of Hannover based Talanx group- a multi-brand provider withininsurance and financial services industries and operates in around 150 counties of the world.
Talanx was the third-largest German insurance Group and the eleventh-largest European insurancegroup in 2011 (based on gross written premium).
1In 2011, Talanx generated premium income of
approximately EUR 23.7 billion. The rating agency Standard & Poor's has given the Talanx Primary
Group a financial strength rating of A+/stable (strong) and the Hannover Re Group one of AA-/stable(very strong).
HDI- Gerling, which transacts business today in the divisions of Retail Germany and Industrial Lines,came into being in 2006 through a marriage of the two long-established HDI and Gerling brands - eachof which can draw on more than 100 years of experience. HDI-Gerling offers its customers in Germanyand worldwide comprehensive insurance protection tailored to their needs.
The Industrial Lines division of the Talanx Group is led by HDI-Gerling Industrie Versicherung AG.The company is active in more than 130 countries through subsidiaries and network partners. As aninternationally operating industrial insurer HDI-Gerling Industrie supports its clients at home and abroadwith solutions optimally attuned to the needs of its customers.
The range of products and services extends from liability, motor, accident, fire and property insurance tomarine, special lines and engineering covers. Corporate and industrial clients in Germany and abroadprofit from decades of experience in risk assessment and risk management, since complex risks inindustry and mid-sized business necessitate special protection.
HDI Gerling also offers Life Insurance- term and unit linked and Retirement solutions, whileanother group company Hannover Re is one of the world's leading reinsurers.
About Raheja QBE
The Rajan Raheja Group, one of Indias most dynamic and diversified business group brings QBE (one of theworlds most respected Insurance companies) back to India, as Raheja QBE.
Raheja QBE marries the Rajan Raheja Groups success and experience across various business sectors inIndia with QBEs global expertise in insurance to clients here.
What makes us different in the General Insurance space? As an organization we believe that weare uniquely poised to help our clients through these tough times. What sets us apart is our conservativeapproach to balance sheet management and one simple philosophy make business decisions that reducethe volatility of our results and offer our customers superior stability.
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As RQBE, we can draw on QBEs years of global success in risk management, their track record of businessstability and the skill and expertise of QBEs global resource pool. Add to this an A+ rating by Standard andPoors Insurance Financial Strength rating for QBE Insurance internationally, and you can now get a sense onwhy were really Good people to be with.
Raheja QBE General Insurance Company Limited, a joint venture general insurance company promoted byPrism Cement Limited, India and QBE Holdings (AAP) Pty Limited, a wholly owned subsidiary of QBEInsurance Group Limited, Australia has been registered as a General Insurer under Section 3 of the InsuranceAct, 1938 with the Insurance Regulatory and Development Authority (IRDA). The Certificate of Registration(Forms IRDA/R3) has been issued by IRDA on 12.12.08.
RQBE VisionTo be the first choice for our customers, people and investors.
RQBE Values
Integrity Teamwork High Achievement Service Excellence Building Shareholder Wealth
Royal Sundaram
Royal Sundaram Royal Sundaram Alliance Insurance Company Limited takes pride to be the first
private sector general insurance company in India to be licensed since 2001, Since then we have been
at the forefront of providing innovative general insurance solutions to individuals, families and
businesses. We offer Motor, Health, Personal Accident, Home and Travel Insurance to individual
customers. We also have a wide specialised insurance offerings in Fire, Marine, Engineering, Liabilityand Business Interruption risks to the commercial customers. Royal Sundaram also offers specially
designed products to the Small and Medium enterprises and Rural customers.
Royal Sundaram's foundations are built on high value system of trust, commitment and professionalism.
We come with golden heritage and reliability of our promoters - Sundaram Finance, one of the most
respected non-banking financial institution in India, and RSA, one of the oldest and the second largest
general insurer in the UK. The coming together of these two financial giants allows us to offer the best
global practices, innovation of products and services and unmatched, personalized customer services.
Today, Royal Sundaram is a name to reckon within the insurance market with the commitment it
upholds for superior customer service delivery. The testimony of this is, our Accident & Health claims
process received ISO 9001-2008 certification for effective customer service delivery. Some of the other
achievements to our credits are: The First Insurer to introduce Cashless Mode of Settlement for Health Claims
The First private insurer to introduce innovative Health products like Hospital Cash
The First private Insurer to tie up with banks (affinity partners) for selling retail products into their
customers network
The First Insurer to partner with the top banks in the country and also have a co-branded credit card
Preferred Insurer of leading automobile manufacturing companies
Currently, Royal Sundaram has over 5 million customers, over 1700 employees and its products are
distributed in over 180 cities across India, through Agents, Distribution Partners, Affinity Partners and
Brokers.
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about Sundaram Finance
Sundaram Finance, a Non-Banking Finance Company, is one of the most respected financial services
companies in India. It finances the entire range of commercial vehicles, passenger cars, constructionequipment & tractors. The Group's operations also extend to Insurance, Asset Management, Home
loans, Business Process outsourcing and Infotech Solutions. Sundaram Finance has a nationwide
presence with over 500 branches and over half a million customers and depositors who are serviced by
over 2500 employees. Sundaram Direct, its retail distribution arm offers multiple choices of various
financial products like, loans, life & general insurance, mutual funds, deposits etc., to its customers
through out India.
about RSAWith a 300 year heritage, RSA is one of the world's leading multinational quoted insurance groups. It
has the capability to write business in over 130 countries and major operations in the UK, Scandinavia,
Canada, Ireland, Asia and the Middle East, Latin America and Central and Eastern Europe. Focusing on
general insurance, it has around 23,000 employees and, in 2010, its net written premiums were 7.5
billion.
SBI General Insurance Company Limited
SBI General Insurance Company Limited is a joint venture between the State Bank of India and InsuranceAustralia Group (IAG). SBI owns 74% of the total capital and IAG the remaining 26%.
SBI General closed the financial year 2011-12 with a Gross Written Premium of Rs.250.19 Crores. SBI
General follows a robust multi-distribution model encompassing Bancassurance, Agency, Broking & Retail
Direct Channels. Bancassurance is the major channel and will continue to be so during the next few years.
SBI General's current geographical coverage extends to 25 cities pan India and plans are on to extend this
reach to another 25 cities before the end of the current financial year. We are currently serving 3 key customer
segments i.e. Retail Segment (catering to Individual & Families), Corporate Segment (catering mid to large
size Companies) and SME Segment. In a short span, SBI General has emerged as one of the few General
Insurance companies in India to have a dedicated SME Team catering exclusively to the needs of SME
Segment.
Current Policy offering of SBI General covers Motor, Health & Home Insurance for Individuals and Fire,
Marine, Package, Construction & Engineering, Group Health, Group Personal Accident & Miscellaneous
Insurance for Businesses.
About State Bank of India
State Bank of India enjoys the largest banking franchise in India. State Bank of India is country's largest & a
premier commercial Bank in terms of balance sheet, profits, assets, deposits, branches and employees.
Along with its 5 Associate Banks, SBI Group has the unrivalled strength of over 19,000 branches across the
country, arguably one of the largest in the world.
State Bank of India is today going through a momentous phase of Change and Transformation.
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The Bank has ventured into many new businesses with strategic tie ups in Pension Funds, General Insurance,
Custodial Services, Private Equity, Mobile Banking, Point of Sale Merchant Acquisition, Advisory Services,
structured products etc each one of these initiatives having a huge potential for growth.
The Bank is surging ahead with cutting edge technology and innovative new banking models, to expand its
reach.
With 22,141 ATMs of its own & 27,286 ATMs including its associate banks (as of 31st March 2012)
complementing its over 19,000 branch network, State Bank of India today offers one of the largest banking
network to the Indian customer.
About Insurance Australia Group
Insurance Australia Group Limited (IAG) is an international general insurance group, with operations in
Australia, New Zealand, the United Kingdom and Asia.
IAG's businesses underwrite around A$9.0 billion of premium per annum and employ around 13,600 people.
IAG operates some of Australia's leading general insurance brands including NRMA Insurance, CGU, SGIO,
SGIC and Swann Insurance. In 2009, it also launched an on-line insurance business called The Buzz.
IAG's heritage dates back to 1925 when the National Roads and Motorists' Association (NRMA) started
providing insurance to its members in New South Wales (NSW) and the Australian Capital Territory (ACT).
IAG is an ASX top 40 company with a market capitalisation of approximately A$6.6bn.
IAG has been assigned a 'Very Strong' Insurer Financial Strength Rating of 'AA-' by Standard & Poor'sfor its key wholly owned insurance companies.
IAG is a Member of the Dow Jones Global Sustainability World Index.
IAG's Australian operations distribute a range of personal and commercial insurance products, under several
brands. Products are sold:
Directly to customers through both branch and agency networks throughout Australia as well as via callcentres and on-line facilities; and
Indirectly to customers through intermediary channels, including insurance brokers, authorisedrepresentatives, motor dealerships and financial institutions.
About Insurance Australia Group
Insurance Australia Group Limited (IAG) is an international general insurance group, with operations in
Australia, New Zealand, the United Kingdom and Asia.
IAG's businesses underwrite around A$9.0 billion of premium per annum and employ around 13,600 people.
IAG operates some of Australia's leading general insurance brands including NRMA Insurance, CGU, SGIO,
SGIC and Swann Insurance. In 2009, it also launched an on-line insurance business called The Buzz.
IAG's heritage dates back to 1925 when the National Roads and Motorists' Association (NRMA) started
providing insurance to its members in New South Wales (NSW) and the Australian Capital Territory (ACT).
IAG is an ASX top 40 company with a market capitalisation of approximately A$6.6bn.
IAG has been assigned a 'Very Strong' Insurer Financial Strength Rating of 'AA-' by Standard & Poor'sfor its key wholly owned insurance companies.
IAG is a Member of the Dow Jones Global Sustainability World Index.
IAG's Australian operations distribute a range of personal and commercial insurance products, under several
brands. Products are sold:
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Directly to customers through both branch and agency networks throughout Australia as well as via callcentres and on-line facilities; and
Indirectly to customers through intermediary channels, including insurance brokers, authorisedrepresentatives, motor dealerships and financial institutions.
Vision
Be the most trusted general insurer in India with fair and transparent business practices,leading the Nation's effort in increasing insurance penetration.