SAMSUNG WASHER BIGBANG - PJT TRAINING MANUAL

8/16/2019 SAMSUNG WASHER BIGBANG - PJT TRAINING MANUAL

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BIGBANG - PJT

TRAINING MANUAL

May. 2012

SAMSUNG Clothes Washer

Digital Appliances DivisionWF361BVBEWR



1. Prodct !ntrodction """""""""""""""""""""""""""" #

2. Changed Part $ist """"""""""""""""""""""""""""""" %

#. !nstrction o& 'nction """""""""""""""""""""""" 12

(. )est Mode * +rror Chec, """"""""""""""""""""" 22

-. SC !n&or/ation )roleshooting """""" (-

%. 3e&erence !n&or/ation """""""""""""""""""""""""" -1

4. Disasse/ly * 3easse/ly """""""""""""""""" %0

5. No/enclatre """""""""""""""""""""""""""""""""""""" 42

CONTENTS

2



1-1. Concept

1.Product Introduction

▶ V.R.T (Vibration Reduction Technology)

: the lowest vibration & noise level

▶ Extra-a!acity (".# cu.$t. %E)

▶ 'tylish %esign

▶ Vibration Reduction Technology

▶ Extra-a!acity (".# cu.$t. %E)▶ %irect %rive nverter otor

▶ Tender %ru

Main'eatre

S.

'eatre

▶ %elay 'tart: u! to *+ hours▶ hild ,oc

▶ 'anitie

▶ /ure ycle

▶ 'tea ( 01"#"2 01"#3 )

3



1-2. Sales Point & Product Positioning


6rand Sa/sng 6ig 6ang $G Whirpool

Design

Model WF361ANW WM2250CW WFW9050XW

Retail price (!ite" # $99 #$99 #$%9

&e' ales point )R*+ Direct Dri,e 'ste- Direct Dri,e 'ste-

./

pec

Capacit' 36 ct 36 ct 35 ct

M4F 30 30 30

WCF 33 33 33

7W!8'ear 9$7W!8'ear 9$7W!8'ear 13$7W!8'ear

)R* es : :

R/M 1;100 1;200 1;100

Motor DD -otor DD -otor DD -otor

C'cle < = $ 6

>eater(900W" 4 4 4

Des:ign

Displa' 1=?== seg 1=?== seg @ed

Color W!ite W!ite W!ite

Door W!ite il,er W!ite

W X D X > 2$ X 315 X 3=$ 2$ X 29$ X 3=$ 2$ X 305 X 364




1-3. Product Dimension

Dimension Inch (Cm)

Height-Overall

(A)38.7” (98.4)

i!th

(")#7” ($8.$)

De%th &ith Door O%en

at 9' Degrees

(C)

'.8”(#9)

De%th

(D)3.**(8')

5



Div Basic ( Big Bang ) Big Bang

Shape

WF220ANW WF361BVB

Features

1) Wool ar! " #es

2) $e%p " &ol'&ol' War%&ol'

* War%War% +ot&ol'

3) ,con " -l' Version

1) Wool ar! " No

2) $e%p " &ol' .co War%

* War% +ot

3) ,con " Ne/ Version

2-1. SS! PNE" CONT#O"

2.C$anged Part "ist

6



2-2. SS! D#%E#

2.C$anged Part "ist


Shape

WF220ANW WF361BVB

Features 1) ocation o -- " $op 1) ocation o -- " &enter

7



2-3. SS! D#'

2.C$anged Part "ist


Shape

WF220ANW WF361BVB

Features1) &apacit (D-.) " 345 &4 F$

2) $he shape o Dru%*Bac! " -l'

1) &apacit (D-.) " 346 &4 F$

2) $he shape o Dru%*Bac! " Ne/

8



2-(. SS! DOO#

2.C$anged Part "ist


Shape

WF220ANW WF361BVB

Features 1) &olor " Silver 1) &olor " White

9



2-). SS! *NO+ ENCODE#

2.C$anged Part "ist


Shape

WF220ANW WF361BVB

Features 1) Shae " -l' 1) Shae " Ne/

10



2-,. Sotare

2.C$anged Part "ist

Div WF220ANW WF361BVB.W7

Displa etho' raphic .D raphic .D

&ourse 8 8

-ption

9ure &cle4 9ure &cle4

.:tra 7inse .:tra 7inse

Dela Start Dela Start

11



1. Digital graphic displayDisplas the re%aining ccle ti%e; all ccle inor%ation; an' error %essages

2. )e/peratre Selection 6tton9ress the <utton repeate'l to ccle through the 'ierent /ater te%perature options4

7ot 8 Whites an' heavil soile'; colorast ite%s4

War/ 8 &olorast ite%s4 When /ar% rinse is selecte'; onl the inal rinse /ill <e /ar%4

$he other rinses /ill <e col' to conserve energ4

+co War/ 8 o'eratel soile'; colorast ite%s= %ost /rin!le*ree ite%s4

Cold 8 Brightl colore'; ver lightl soile' ite%s4

3-1. Control Panel

3.Instruction o /unction

12



3-1. Control Panel


#. Spin Selection 6tton9ress the <utton repeate'l to ccle through the 'ierent spin spee' options4

7igh 8 se or un'er/ear; t*shirts; >eans an' stur' cottons4Medi/ 8 se or >eans; /rin!le*ree or /ash*an'*/ear ite%s an' snthetics4$o9 8 se or 'elicate ite%s nee'ing a slo/ spin spee'4

No Spin 8 Drains our Washer /ithout spinning4 se or e:tre%el 'elicate ite%s that

cannot tolerate an spin4

13



3-1. Control Panel


(. Soil $evel Selection 6tton9ress the <utton to select the Soil evel/ashing ti%e4

7eavy * For heavil soile' loa's4Nor/al * For %o'eratel soile' loa's4 $his setting is the <est or %ost loa's4

$ight * For lightl soile' loa's4

-. Signal Selection 6tton9ress the <utton to increase or 'ecrease the en' o ccle signal volu%e or turn o the signal4

14



3-1. Control Panel


%. Select Cycle :ption

Delay Start " An ccle can <e 'elae' or up to 1? hours in one*hour incre%ents4+;tra 3inse " A'' an a''itional rinse at the en' o the ccle to %ore thoroughl re%ove laun'r

a''itives an' peru%es4

Pre Cycle < se or 'ru% cleaning4 ,t cleanses 'ru% o 'irt an' <acteria4 7egular use

(ater ever @0 /ashes) is reco%%en'e'4 No 'etergent or <leach nee'e'4

15



3-1. Control Panel


4. Cycle Selector Select the appropriate ccle or the tpe o loa'4 $his /ill 'eter%ine the tu%<le pattern an' spin spee'

or the ccle4Nor/al * For %ost a<rics inclu'ing cottons; linens an' nor%all soile' gar%ents4

7eavy dty * For stur'; colorast a<rics an' heavil soile' gar%ents4

Per/ Press * For /ash*an'*/ear; snthetic a<rics an' lightl to nor%all soile' gar%ents4

Saniti=e * For heavil soile'; colorast ar%ents4 $his ccle heats the /ater to 150F to eli%inate

<acteria4

16



3-1. Control Panel


4. Cycle Selector Delicates>7and Wash * For sheer a<rics; <ras; lingerie sil! an' other han'/ash*onl a<rics4

For <est results; use liui' 'etergent4Wool * $he %achine*/asha<le /ool4 oa's shoul' <e un'er 8 poun's4

?ic, Wash For lightl soile' gar%ents nee'e' uic!l4

3inse@Spin se or loa's that nee' rinsing onl or to a'' rinse*a''e' a<ric sotener to a loa'4

17



3-1. Control Panel


5. Start>Pase Selection 6tton9ress to pause an' restart progra%s4

. Po9er 6tton9ress once to turn our /asher on; press again to turn our /asher o4, the /asher is let on or %ore than 10 %inutes /ithout an <uttons <eing touche';

the po/er auto%aticall turns o4

18



$his unction prevents chil'ren ro% plaing /ith our /asher4

Activating

9ress an' hol' <oth Spin an' Soil evel <uttons at the sa%e ti%e or 3sec4

14 , the &hil' oc! unction is activate'; the 'oor is loc!e' an' the

C&hil' oc! la%p is lit4

24 , the Start9ause <utton is presse' ater the &hil' oc! unction is activate'; none o the <uttons /ill /or!

e:cept or the 9o/er <utton4

34 , a <utton is presse' /hen the <uttons are loc!e'; the C&hil' oc! la%p <lin!s4

Pasing the Child $oc, &nctionWhen the 'oor is loc!e' or the <uttons are loc!e' < the &hil' oc! unction; ou can pause the &hil' oc!

operation or 1 %inute < pressing an' hol'ing <oth the Spin an' Soil evel <uttons si%ultaneousl

or appro:i%atel 3 secon's4

14 , &hil' oc! %o'e is pause' te%poraril; the 'oor loc! is release' or 1 %inute or user convenience4 During this

perio'; the C&hil' oc! la%p <lin!s4

24 , the 'oor is opene' ater the %inute is over; an alar% soun's or up to 2 %inutes4

34 , the 'oor is close' /ithin the 2 %inutes; the 'oor is loc!e' an' the &hil' oc! unction is reactivate'4 , the 'oor

is close' ater the 2 %inutes; the 'oor /ill not <e loc!e' auto%aticall an' no alar% /ill <e hear'4

Deactivating

9ress an' hol' <oth the Spin an' Soil evel <uttons si%ultaneousl or appro:i%atel 6 secon's4

3-2. C$ild "oc0


19



, ou press the 9o/er <utton an' then press an' hol' the Spin -nl <utton or 2 secon's; the spin ti%e is 'isplae'

on the 'ispla panel4$hen repeat pressing the Spin -nl <utton until the reuire' spin level is selecte' an' press the Start9ause <utton4

3-3. Spin Onl


3-(. arment

#ou can a'' or ta!e out laun'r ite%s even ater the /ash has starte'; as long as the Car%entE light is turne' on4

9ressing the Start9ause <utton unloc!s the 'oor; unless the /ater is too hot or i there is too %uch /ater in our

/asher4 , ou are a<le to unloc! the 'oor an' /ish to continue the /ash ccle; close the 'oor an' press the

Start9ause <utton4

20



3-). %ater /lo


21



(. Test 'ode & Error C$ec0

(-1. Test 'ode

)est Mode8

.ach $est o'e or the B,BAN is as ollo/s in the co%ing pages4 $he test %o'es in'icate' < the re' arro/s are

%o'es una<le to get an access once the /ashing ccle has starte' 'ue to saet reasons4

22



(-1-1. 4uic0 Test 'ode


7o9 to +nter8

* 9lug in the unit4

* 9ress Soil e; Spin e an' 9o/er e at the sa%e $i%e4

De&inition o& ?ic, )est Mode8

* &hec! operation o all .DGs (Veri ault .D)4

* &hec! %o'el an' sot/are version4

* &hec! 'ierent operating %o'es (e4g4 /ater valve; %otor; 'oor; 'rain pu%p; etc4)4

23




(-1-1. 4uic0 Test 'ode

14 All .DGs light up an' it sen's out Beep Soun' /hen it

enters into the Huic! $est o'e4 (,nclu'ing I*Seg%ent)

24 Displas sot/are version or a sec an' &lear ..pro%4

(.:4 , SW Version is 0@; I*Seg%ent /ill 'ispla

'0@)

34 When the version is 'isplae'; turn the Jog*Dial so that

the version 'isappears4 9ress the ollo/ing !es to

test the various co%ponents4

- $e%p e " Water Valve $est

- Spin e " Door oc!nloc! $est

- Soil e " Water +eater $est

* Signal " Drain 9u%p $est

24



(-1-2. EEP#O' Clear C$ec0


7o9 to +nter8

* $he unit nee's to <e on4

* 9ress Dela Start e; an' 9o/er e at the sa%e ti%e4

De&inition o& ++P3:M Clear Mode8

* ..97- initialiKation4

- All courseoption settings are to <e reset to 'eault values

ater ..97- initialiKation4

- When Service arises an' it nee's 9&B replace%ent;

..97- shoul' <e reset4

25



(-1-3. Continuous #un 'ode


7o9 to +nter8

* 9ress Dela Start e an' .:tra 7inse e together or I sec4

De&inition o& Continos 3n Mode8

* Will continuousl repeat the current ccle until the &ontinuous 7un o'e is cancelle'4

26




Continos 3n Mode8

14 9ress Dela Start E .:tra 7inse e or I sec 'uring 9o/er -n State (Nor%al ser o'e) 4

24 -nce in &ontinuous 7un o'e; $he seven seg%ents /ill no longer 'ispla C0000 an' /ill alternate

<et/een 'isplaing the nu%<er o ccles o the co%plete' course an' the re%aining ti%e o the course4

34 $he &ontinuous 7un o'e /ill repeat the previous ccle until continuous run %o'e is cancelle'4

@4 During &ontinuous 7un o'e; press Dela Start E .:tra 7inse e or I sec to return to nor%al user %o'e4

$he seven seg%ents /ill no longer 'ispla the nu%<er o ccles an' /ill 'ispla the %aintenance ti%e

onl4

54 , ou e:it Service o'e ater entering it ro% &ontinuous o'e; the /ashing %achine returns to

&ontinuous o'e4

64 , po/er is lost in &ontinuous 7un o'e (that is; /hen the po/er plug is 'isconnecte' or the 9o/er !e is

presse' turning the /ashing %achine o); the %o'e is release' /hen the /ashing %achine is turne' on

again4

(-1-3. Continuous #un 'ode

27



(-1-(. Ser5ice 'ode


7o9 to +nter8

* $o enter the Service o'e; press the Signal an' .:tra 7inse es or 3 secon's or until the unit sen's out

<eeping soun's4

De&inition o& Service Mode8

* Service o'e ena<les service technicians to veri the operation o the /ashing %achine an' 'o trou<leshooting4

* Service o'e can <e entere' 'uring all /ashing ccle /ithout interrupting the ccle e:cept so%e o test %o'es4* Various tests can <e 'one /ith Service o'e4 So; trou<leshooting can <e 'one <ase' on the resulting 'iagnostic co'es4

28




Special )est Mode8

14 $he /asher %ust <e on to go into the Service o'e4

24 $he %otor spee' /ill <e 'isplae' /hen starte' (,t 'isplas 0 /hen the %otor 'oes not spin)4

34 $he present state o the %achine /ill not <e change'4 (i4e4; the current ccle in progress /ill not <e interrupte' an'

onl the 'ispla /ill change)

@4 $o e:it Service o'e; press Signal an' .:tra 7inse es or 3 secon' again; or 9o/er e4 , no !e is operate'

'uring Service o'e or 5 %inutes; the %achine /ill return to nor%al user %o'e4

(-1-(. Ser5ice 'ode

29



(-1-). 4uic0 Spin Test 'ode


7o9 to +nter8

* During Service o'e; press the Dela Start an' $e%p4 es or 3 secon's to enter Huic! Spin $est o'e4

* &annot enter once the /ashing ccle has starte'4

De&inition o& ?ic, Spin )est Mode8

* Huic! Spin $est o'e is to 'o Spin &hec!4 (+igh 79)

30




?ic, Spin )est Mode8

As it enters into the Huic! Spin $est o'e; it starts spinning an' reaches to its %a:i%u% 794

-nce the Spin spee' reaches the %a:i%u% 79; the spee' 'rops i%%e'iatel4

$o hol' Huic! Spin $est o'e (entering +ol' Spee' o'e); press the Start9ause <utton4 , the Start9ause<utton is presse' 'uring Huic! Spin $est o'e; it /ill stop accelerating an' hol' its spinning spee' or 10

%inutes <eore going <ac! to Huic! Spin $est o'e4

Also; to cancel the hol' an' allo/ Huic! Spin $est o'e to continue; press the Dela Start an' $e%p es

together or 3 secon's4

, ou hol' 'o/n the Dela Start an' $e%p4 !es or three (3) secon's /hen the /ashing %achine is not in +ol'

Spee' o'e; Huic! Spin o'e is e:ite' an' Service o'e is restore'4

(-1-). 4uic0 Spin Test 'ode

31



(-1-6. Ccle Count C$ec0 'ode


7o9 to +nter8

* $o enter the &cle &ount &hec! o'e; press the Signal e 'uring Service o'e4

De&inition o& Cycle Cont Chec, Mode8

* &cle &ount &hec! o'e is to tall up the nu%<er o /ashings4

Cycle Cont Chec, Mode8

14 Activate the Service o'e in a'vance4

24 When the Signal !e is presse'; the total nu%<er o /ashings /ill light up an' a signal .D /ill glo/4

34 $he %a:i%u% nu%<er o ccles /ill <e 1???4$he counter /ill roll over to 0 an' start counting again ater 1???4

@4 $he counting /ill <e carrie' out at the en' o the nor%al ccle4(For nor%al an' &ontinuous 7un ccles; the count

is carrie' out at the en' o the ccles4

54 $o e:it the &cle &ount &hec! o'e; press the CSignal !e again4

32



(-1-7. S8% 9ersion C$ec0 'ode


7o9 to +nter8

* $o enter the SW Version &hec! o'e; press the Soil evel e 'uring Service o'e4

De&inition o& S>W ersion Chec, Mode8* SW Version &hec! o'e is to <ring up SW Version inor%ation4

S>W ersion Chec, Mode8


24 9ress the Soil evel e to <ring up its sot/are Version.L) enerate '0@ at Version 0@

(' is ico% co'e; 0@ is itGs sot/are version)

34 $o e:it the SW Version &hec! o'e; press the Soil evel SW once again4 $hen; it returns to the Service o'e /ith

%otor 79 illu%inating4

33

( & C



(-1-,. /ast Time Don Test 'ode


7o9 to +nter8

* $o enter the Fast $i%e Do/n $est o'e; press the $e%p !e 'uring Service o'e4

De&inition o& 'ast )i/e Do9n )est Mode8* Fast $i%e Do/n $est o'e is to or/ar' the progra% to the ne:t ccle stage4

'ast )i/e Do9n )est Mode8


24 $o or/ar' the progra% to the ne:t ccle stage;

press the $e%p !e4

+ach stage is located at ,ey points o& a co/plete cycle as &ollo9s8

* .n' o .ach Fill (Beginning o Wash or 7inse $u%<le Session)&aution"

&hec! i the current /ater level is higher than the 7eset /ater level

an' then peror% the Fast ti%e 'o/n test4

* Beginning o Drain Session

* Beginning o Spin Session (+ere; it chec!s the /ater level4 So; i it is over

the reset level; it carries out 'raining <eore the spinning4)

* Beginning o Fill Session

* Beginning o Bleach Fill

* Beginning o Fa<ric Sotener Fill

* .ver 3 %inutes 'uring Wash an' 7inse $u%<le Session

34

( T t ' d & E C$ 0



(-1-,. /ast Time Don Test 'ode


35

( T t ' d & E C$ 0



(-1-:. +oard Input Test 'ode


7o9 to +nter8

* $o enter the Boar' ,nput $est o'e; press the .:tra 7inse !e 'uring Service o'e4

De&inition o& 6oard !npt )est Mode8

* Boar' ,nput $est o'e is to 'isplas a speciie' input ater a !e press4

6oard !npt )est Mode8

14 Activate the Service o'e irst4

24 9ress the !e to start Boar' ,nput $est4

34 $urn the Jog*Dial so that the nor%al course .D is turne' on; an' $he Water $e%perature /ill <e 'isplae' in

&elsius4

@4 $urn the Jog*Dial so that the .D is turne' on; $he Water $e%perature /ill <e 'isplae' in Fahrenheit4

54 $urn the Jog*Dial so that the .D is turne' on; $he 'oor status /ill <e 'isplae' (-9 i open; & i close')4

64 $urn the Jog*Dial so that the .D is turne' on; $he Door oc! S/itch status /ill <e 'isplae' ( i unloc!e'; - i

loc!e')4

36

( T t ' d & E C$ 0



(-1-1;. Diagnostic Code C$ec0 'ode


7o9 to +nter8

* $o enter the Diagnostic &o'e &hec! o'e /ith co'e C' lashing; press the Spin !e 'uring Service o'e4

De&inition o& Diagnostic Code Chec, Mode8

* Diagnostic &o'e &hec! o'e is to <ring up the store' 'iagnostic co'es (reere co'es or service technicians)4

37

( T t ' d & E C$ 0




(-1-1;. Diagnostic Code C$ec0 'ode

6oard !npt )est Mode8

14 Activate the Service o'e irst4

24 9ress the CSpin !e !e to start Diagnostic &o'e &hec! o'e /ith &o'e C' lashing4

34 $o ccle through the 'iagnostic co'es ('1;'2;'3M'?); turn the 7otar &cle Selector in one 'irection

(either &loc!/ise or &ountercloc!/ise)4

@4 No/; /hen turning the 7otar Selector e in the sa%e 'irection; it sho/s 'iagnostic co'es ro% the

latest ('1)4

54 When turning it in the opposite 'irection; it sho/s the 'iagnostic co'es in the reverse or'er4 .:)

When it stops at '5 an' turns <ac!/ar'; it sho/s ro% '@ 'o/n to C'4 7eer to Diagnostic &o'e4

38

( T t ' d & E C$ 0




(-1-11. Demo 'ode

7o9 to +nter8

$o enter the De%o o'e; 9ress Dela Start E Soil evel e or 5 Sec While a ccle is not running4

39

( T t ' d & E C$ 0



N:+rror

CodeDescription Corrective Action

1 nd $he /ater level ails to 'rop <elo/ the 7eset Waterevel /ithin 15 %inutes4

o to C Will Not Drain $rou<leshooting Section4

2 $: Door ails to unloc! ater I atte%pts4 o to C Will Not nloc! $rou<leshooting Section4

3 n' When the illing continues or %ore than @0 %inutesor there is no change o /ater level or 6 %inutes4

o to CNo Water Fill $rou<leshooting Section4

@ '$ Door ails to loc! ater I atte%pts4 o to C Will Not oc! $rou<leshooting Section4

5 $+

A /ater level lo/er than the 7eset /ater level is

'etecte' or 5 secon's 'uring the Wash7inse ccle4o to CNo Water Fill $rou<leshooting Section4

6 1+

Water evel Sensor $rou<le4 (When the input signal

ro% the /ater level sensor is out o range; the unit

/ill sen' out <eeping soun's an' halts the ccle4) o to CNo Water Fill $rou<leshooting Section4

(-2. Diagnostic Code & Correcti5e ction


40

( Test 'ode & Error C$ec0





N:+rror


I :+

A ault is 'etecte' in the /ater level sensor4 Data(reuenc) sho/s the /ater level is at or a<ove theoverlo/ /ater level4 (When this con'ition is'etecte'; the %achine /ill auto%aticall starts'raining /ater until the /ater level alls <elo/ thereset /ater level)

First chec! to see that all o /ater valves are notstuc!4 , /ater valves are -; chec! /ater level4

8 dc

n<alance or ca<inet <u%p is 'etecte' 'uring inal

spin; /hich prevents the 'ru% ro% spinning over 150rp%4 (Never e:cee's 150 79 'ue to un<alance'loa') o to CWet &lothes $rou<leshooting Section4

? +2

Ja%%e' e4(When !e input signals are co%ingout or %ore than 30 secon's; it is regar'e' as a >a%4) &hec! all o !es4 , A !e is sense' to <e presse';

all !es /ill 'o not respon'4

41






N:+rror


10 ds Door is 'etecte' as open /hile it is tring to loc! the'oor4

o to CHuic! $est o'e an' then 'o Dooroc!nloc! $est

11 t+ A<nor%al highlo/ te%perature or resistance($her%al sensor or 9BA resistance)4

o to C Boar' ,nput $est an' chec! Water$e%perature4 &hec! loose or pinche' /ires47eplace 9&B or ther%istor4

12 #+

,&- is atte%pting to 'rive the %otor <ut is notgetting an response signals ro% the hall sensor4Visual chec! sho/s %otor is not running4 (oc!e';Deective +all Sensor or -verloa')

.valuate /ire harness or loose or unhoo!e'connections4 o to C Huic! $est o'e an' testotor4

42






N:+rror


13 Sr Sste% 7ela (ain 7ela) Failure4 (9&B 'oes notnotice the rela operation /hen there shoul' <e4)

7eplace 9&B4

1@ 7r

+eater 7ela Failure (No +eater 7ela &hec! Signal)

7eplace 9&B

15 n'1 $he hotcol' /ater hose connection is not correct4

9lease connect the hotcol' /ater hose connectioncorrectl4

43






N:+rror


16 2+ Voltage or %otor control <us is over or un'erspeciie' li%it4

7eplace 9&B

1I sds Su's is 'etecte' 'uring the /ashing session4(CS'S is not an error4 , the /asher is in su'sperio'; CS'S /ill light up instea' o re%aining ti%e4)

ui'e a user to re'uce a%ount o 'etergent usage4

18 A+ &o%%unication error <et/een SB 9BA an' A,N9BA

&hec! ain 9BA; SB 9BA Wire*harness47eplace 9&B

1? S' Sste% .rror 7eplace 9&B

44

) S9C Inormation < Trou=les$ooting>



Prole/ What )o Do

Will Not Start

O9lug the unit into the /all outlet4 &hec! or proper voltage4O &hec! use or reset circuit <rea!er4O 9ush an !e to turn on the /asher an' press the Start9ause !e to run the/asher4O &lose 'oor an' push the Start9ause !e to run the /asher4O &hec! i /asher is in a pause; soa! or su's process4 Wait <riel an' it %astart4 (, the /asher is in su's perio'; Su's /ill light up instea' o re%ainingti%e4)O &hec! or restricte' 'rain sste%4 (, there is electrical pro<le% in 'rain sste%;Cn' error /ill occur ater 15 %inutes4)O &hec! Water Suppl4

O &hec! the line or /ater valve screen ilter4O &hec! i 9&B connectors are asse%<le' properl4O &hec! i &N2 ter%inals on 9&B are in goo' con'ition4 (7eer to 9&B &onnector&hec!4)O 7eplace 9&B4

$ea,ing

O a!e sure inlet hose connections are not lea!ing4 &hec! or ru<<er gas!et'a%age 'ue to over tightening4O &hec! stan'pipe or lea!4 Wrap a 'r rag aroun' the stan'pipe opening4 , rag

<eco%es /et; lea! is ault o ho%e plu%<ing4 Be sure the stan'pipe is capa<le oaccepting the lo/ o /ater ro% the /asher4O a!e sure en' o 'rain hose is correctl inserte' an' secure' to 'rainstan'pipe4O &hec! internal hose connections (ill; 'rain sste%s; 'ispenser hoses cla%ps)4O &hec! ru<<er <oot4 7e%ove; reposition an' reinstall; i necessar4O &hec! or possi<le !in!e' 'ispenser to outer tu< hose4 +ot /ater pressuriKation%a orce 'oor open4

).S9C Inormation < Trou=les$ooting>

45




Prole/ What )o Do

No )/le

O Start nor%al ccle /ith an e%pt %achine an' allo/ a ill to chec! tu%<le4O 9eror% Huic! Spin $est4 (Beore test; %a!e sure that the tu%<ler is e%pt4)O &hec! or loose connections at achine &ontrol Boar'; 9ressure S/itch; otor;$ach +arness an' otor &ontrol4 (7eer to the co%ponent testing proce'ure)O &hec! %otor /in'ings resistance4&N5 pins 1 3 P 1146oh%s QIR;9ins 1 2 P 1146oh%s QIR;9ins 2 3 P 1146 oh%s QIRO Fault ain &ontrol Boar'4O Fault %otor4

Will Not Spin

O a!e sure to close the 'oor co%pletel4O &hec! or /ater let insi'e the /asher4 , so; go to CWill Not Drain4O 9eror% Huic! $est o'e or Huic! Spin $est4 Does the /asher spin (Beorethe test; e%pt the unit insi'e4) , it 'oesnGt tu%<le ater the a<ove; change 9&B4

When the pro<le% persists; change the %otor4O 9eror% Huic! $est o'e or Huic! Spin $est4 Does the /asher spin , it 'oes;&hec! 9ossi<le un<alance' loa' scenario in nor%al %o'e4O &hec! or loose connections at 9&B; Water evel Sensor; otor; +all SensorWire +arness4 (&NI;&N5;&N6) (7eer to the &o%ponent $esting 9roce'ure4)O &hec! %otor /in'ings resistance4 (&N5 9in13 P 1146 oh%s (at QIR20T&68TF); 9in12 P 1146oh%s (at QIR 20T&); 9in23 P 1146 oh%s (at QIR20T&))


46






Prole/ What )o Do

Wet Clothes

O n<alance 'ue to not enough loa'4 9ut a''itional loa'4O Due to e:cessive su's < using general 'etergent4 se +. (+igh*.icienc) or

re'uce its uantit4O o/ Spin Spee' or Drain -nl /as selecte'4O o to C Will Not Spin4

Will Not $oc,

O Door is not aligne' or close' properl4O 9eror% Huic! $est o'e4 &hec! Door oc!4 &hec! the output voltage o Dooroc! &oil4, it rea's 120V; change Door oc! S/itch; an' i not; change 9&B4(7eer to 9&B &onnector &hec!4)O 7ea' oc! S/itch an' 9&B (&N3)4 (7eer to 9&B &onnector &hec!4)

O $r Door oc! an' chec! or 120V to Door oc! &onnector4 , 120V present;change ain &ontrol Boar' an' i not; change Door oc! s/itch4

Will Not Unloc,

O &hec! i the 'oor is <eing pushe' out; /hich %a !eep it ro% unloc!ing4O Door loc!s itsel /hen the /ater level is too high4 -pening 'oor /ill result in/ater 'raining ro% 'oor opening4O &hec! the ollo/ing /ith Boar' ,nput $est o'e4 Water evel (reuenc)" -ver23480 +K4 , so; reer to CWill Not Drain4 $e%perature (,nsi'e Dru%)" +igherthan 60&1@0F4 , so; /ait until it 'rops4 When everthing is nor%al; chec!9&B connectors an' Door oc! S/itch4O Drain %anuall ater re%oving the plastic 'rain hose hol'er4O Displa sho/s C-4 $urn o an' on the unit4 , C- !eeps illu%inating; chec!9&B an' Door oc! S/itch4O 7ea' oc! S/itch an' 9&B (&N2 &N3)4 (7eer to 9&B &onnector &hec!4)O 9eror% Huic! $est o'e4 &hec! Door oc!4 &hec! the output voltage o Dooroc! &oil4 , it rea's 120V; change Door oc! S/itch; an' i not; change 9&B4(7eer to 9&B &onnector &hec!4)


48




Prole/ What )o Do

No Bey :peration

O -ption an' Function <uttons respon' 'ierentl accor'ing to each ccle4O &hil' oc! is <eing activate'4 $o e:it; hol' 'o/n Soil evel e an' Signal esi%ultaneousl until it sen's out a <eeping soun'4

O When C.n'C illu%inates on the 'ispla; onl 9o/er <utton /or!s4 9ress 9o/er<utton an' %a!e ne/ ccle selections4

Will Not Drain

O &hec! or an !in! on the 'rain hose4 , an; straight it out4O &hec! or an restriction in the 'rain hose4O &lose the 'oor an' press the Start9ause Button4 For saet reasons; the/asher 'oes not tu%<le or spin /ith the 'oor open4O When it is reeKing outsi'e; chec! i it is roKen insi'e the 'rain hose4O &hec! i the /ater level signal input is correct4 o to Boar' ,nput $est o'e4

O o to Huic! $est o'e an' 'o Drain 9u%p $est4O &hec! i there is an t/ist in the hose (the one <et/een $u< an' Drain 9u%p)4O &hec! i it rea's A& 120V at the pu%p /hen a spin ccle is selecte'4O 7ea' the /in'ing resistance o the pu%p %otor4 (1@42QIR -h%s)O &hec! the pu%p at &N3(9,N3) on 9&B4 ,t shoul' rea' A& 110M120V4 (7eer to9&B &onnector &hec!)

Wrong Water )e/peratre

O &hec! i <oth o the /ater taps are ull open4O a!e sure the 'o%estic /ater heater is set to 'eliver /ater lo/er than 120TF(@?T&) hot /ater at the tap4 Also chec! /ater heater capacit an' recover rate4O , the /ater heater is locate' ar ro% the /asher; scre/ out the hot /ater tapan' let its /ater pass until ou get hot /ater4O $oo +ot$oo &ol'" 7e'uce' a%ount o /ater is supplie' /hile 9&B controls theinlu: to regulate the actual te%perature o the /ater in the tu<4 $his %a appearto <e signiicantl hottercol'er than e:pecte'4O &hec! i the te%perature selection is correct4O Disconnect inlet hoses ro% the Water Valve an' re%ove an resi'ue in theinlet screens4


49




Prole/ What )o Do

Noisy and>or iration>Wal,ing

O &hec! i the /asher is levele' an' the loc! nuts are tightene' up on the <otto%plate4

O &hec! i all o the shipping <olts an' spacers are re%ove' ro% the <ac! panel4O &hec! i loa' is <ig enough an' there is no un<alance4 , there is not enoughloa'; put in a e/ to/els to <alance it4O &hec! i the %otor is astene' enough4O 7e%ove various trou<le contri<utors (such as 'ust coat on the loor)4

3er 'eet $eaving Mar,s

on 'loor O se a pencil eraser to re%ove %ar!4O Wal! /asher into location; 'o not 'rag4

Additive Cps 'll o& Water O S%all a%ount o /ater in <otto% o a''itive cups is nor%al4O 7e%ove an' /ash Dispenser $ra; re%ova<le &up; an' 7inse &ap4O evel /asher4

6ttons do not 3espond

O -ption an' Function <uttons respon' 'ierentl accor'ing to each ccle4O &hil' oc! eature has <een selecte'4 $o 'isa<le eature press an' hol' $e%pan' Spin si%ultaneousl until a <eep is hear'4O When 'ispla sho/s C.n'; onl the 9o/er <utton /ill unction4 9ress 9o/eran' %a!e ne/ ccle selections4


50

6 #eerence Inormation



6-1. PC+ Connector C$ec0

6.#eerence Inormation

CN8

①

④

CN5

①

③ ④

⑥

CN1

① ③

R1

②

①

①②

RY1

RY2

CN2①

③

51

6 #eerence Inormation



6-1. PC+ Connector C$ec0

Hall Sensor Check

Check Voltage at Pin #4 and #3 of CN8Tester Check = DC0.6V or 1.3V

Check Voltage at Pin #4 and # of CN8

Tester Check = DC0.6V or 1.3V

Motor Check

!esistance at Pin #1 of CN1 and !1"ND

= 80㏀ or 4$0㏀

!esistance at Pin # of CN1 and !1"ND

= 80㏀ or 4$0㏀!esistance at Pin #3 of CN1 and !1"ND

= 80㏀ or 4$0㏀

Door Lock Check

Check Voltage at Pin #1 of CN and Pin #6 of CN%

&hen Door 'ock = (C 10V

Drain Motor Check

Check Voltage at Pin #1 of CN and Pin #4 of CN%&hen Drain P)*+ o+erates = (C 10V

Water Valve Check

Check Voltage at Pin #1 of CN and Pin #1,,3 of CN%

&hen Drain P)*+ o+erates = (C 10V

>eater Rela' C!ec7

Check Voltage at Pin #1 of CN2 and Pin #1 of RY2hen !eate" Rela o$e"ate% & 'C 12(V

AC /oer C!ec7Check Voltage at Pin #1 and #) of CN2Check Voltage at Pin #1 of CN2 and Pin #1 of RY1*e%te" Check & 'C 12(V


52




6-2. %iring Diagram*!is Doc-ent can not Be sed it!ot a-sngs at!oriation.


53




6-3. Components C$ec0

Door $oc, S>W Water $evel Sensor Water alve

14&hec! the 'oor s/itchresistance4

24&hec! the resistance ater thepo/er is o4

34$he resistance across No41an' No43 o the Door oc!

S/itch %ust <eappro:i%atel @0 to 5I4

14&hec! the /ater level sensorreuenc4

24&hec! it ater the /ater levelsensor an' the connector

are connecte'434Freuenc" Appro:4 264@ !+K

/ith no loa'4

14 &hec! the resistance or the

/ater suppl valve47esistance " 140! to 142!

24 &hec! /hether there is oreign%aterial in the /ater suppl valve

'iaphrag%4


54




Drain Motor Dr/ Motor

7esistance " Appro:i%atel 1I@ <et/een theter%inals or the Water Suppl Valve4

9lug out the connector an'

rea' resistances at an t/o o the three ter%inalson otor

" Shoul' <e 15


6-3. Components C$ec0

55




6-(. Sc$ematic Diagram <'ain PC+>*!is Doc-ent can not Be sed it!ot a-sngs at!oriation.


56




6-(. Sc$ematic Diagram <Su= PC+>*!is Doc-ent can not Be sed it!ot a-sngs at!oriation.


57




6-). 4 &

?. 7o9 long does it ta,e &or the door to

nloc,

A. !t ta,es appro;i/ately 2"# seconds &or the door to

nloc,.

?. )he cycle is co/plete and +ndE isdisplayed. 7o9 do ! set another cycle

A. When +ndE is displayedF the Po9er tton shold epressed or door shold e opened e&ore selectinganother cycle. )he display 9ill sho9 +ndE ntil9asher is trned o&&. )o trn o&& 9asherF the Po9ertton shold e pressed or the door shold eopened

?. What shold ! do 9hen !n&or/ation CodedcE lights p

A. When the !n&or/ation Code is displayedF press theStart>Pase dial and then restart the cycle. 'or /orein&or/ationF re&er to the :9ners Manal

?. )here is a s/all a/ont o& 9ater le&t inDetergent Dra9er a&ter the load isco/plete. !s this nor/al

A. !t is nor/al &or a s/all a/ont o& 9ater re/aining inDetergent Dra9er a&ter it co/pletes 9ashing. 6leachis sally &lshed ot into the t at the eginning o&the 9ashing. AlsoF its co/part/ent is 9ashed againdring the &ollo9ing rinse cycleF re/oving anyre/nants.


58




?. When ! 9ent ac, to /y 9asherF it 9astrned o&&. What happened

A. Po9er tton /ay have een accidentally /ped or pshed.

3eset the cycle and start the 9asher. Ma,e sre the nit isplgged into a live electrical otlet. Chec, hose &se orcircit rea,er.

?. )he 9asher door gets loc,ed a&ter apo9er &ailre. 7o9 can ! open it

A. !& the po9er &ails 9hile the door is loc,edF the door 9ill re/ainloc,ed ntil the po9er co/es ac, on. !& the po9er co/esac, on 9hile the door is still loc,edF the cycle 9ill res/e9here it le&t o&&. !& the door is nloc,edF P'E 9ill display andthe 9asher 9ill pase. Press Po9er :&& and restart the cycle.

?. )he 9asher door does not nloc, 9henthere is 9ater in the t. 7o9 can !open it

A. )he 9ater /st e drained &ro/ the t &or the door to eopened. Set the rotary dial to Spin :nly and press theStart>Pase dial. )he door 9ill open 2"# seconds a&ter theSpin or Drain cycle is co/pleted.


6-). 4 &

59

7.Disassem=l & #eassem=l



Part Figre Descri!tion

Disasse"#lingan$ Re!airing

the M%&%R

1. 3e/ove the 2 scre9s holding the 6ac,"Cover at the ac, o& the

9ashing /achine and separate the 6ac,"Cover pshing itdo9n9ards.

Asse/le it y li&ting it p9ards.

2. A&ter separating the 6ac,"CoverF re/ove the M1 nt holding

the Motor. )o re/ove itF trn it conter"cloc,9ise. Since i& yo trn it

slo9lyF the Motor also rotatesF torHe it Hic,ly and &ir/ly in asingle action.

Do not re/ove the nt y inserting a scre9driver into the MotorFas this reslt in a prole/ 9ith the /otor.

#. 3e/ove the M1 nt and 9asher and then separate the 3otor.

Since re/oving the rotor reHires a lot o& strength de to the/agnetic &orce o& the 3otor and it /ay co/e o&& sddenlyF yorhand or ar/ /ay e inIred y the edge o& the Stator or 'ra/e.)here&ore ta,e care 9hen separating it.

Jo can separate the connector y pressing the navel o& the7osing and plling it in9ards.

60





Disasse"#ling an$Re!airing theC%VER'&%P (P)*EL'C%*&R%L

1. 3e/ove the 2 he;agon scre9sF 9hich are at the ac,F &i;ingthe C:+3"):P.

2. Disasse/le the C:+3"):P y sliding it ac,9ards andre/ove the ( scre9s on the PAN+$"C:N)3:$.

#. Press the Separate tton to separate the ASSJ D3AW+3.

(. Disasse/le the 7:US!NG"D3AW+3 &ro/ the PAN+$"C:N)3:$. Psh ac, and then psh 7osing"dra9erpside to separate

61





Disasse"#ling an$Re!airing the

C%VER'&%P (P)*EL'C%*&R%L

-. Pll the PAN+$"C:N)3:$ to9ards and then li&t it p9ardsto separate.

%. Disasse/le the W!3+"7A3N+SS connected to the ASSJPC6.

4. 3e/ove the % scre9s and separate the ASSJ PC6.Separate the ASSJ BN:6 +NC:D+3 at &irst

5. Disasse/le MA!N"PC6 and SU6"PC6 &ro/ the ASSJ PC6y pressing on the hoo,.

62




/art Figre Description

Disasse-Bling andRepairing t!eDR 1. 3e/ove the 2 scre9s holding the 7!NG+"D::3 and the

'3AM+"'3:N).

2. Disasse/le the ASSJ D::3 li&ting it p slightly.

#. 3e/ove the 1- scre9s &i;ing the 7:$D+3"G$ASSinclding the 2 le scre9s holding the $++3"D::3.

(. Disasse/le the 7:$D+3"G$ASS &ro/ C:+3"D::3.

-. 3e/ove the 5 scre9s to separate the 7!NG+"D::3.

63





Disasse"#lingan$ Re!airing theFR)ME'FR%*&

1. Pll the D!AP73AGM psideF and &inish disasse/lingalong the circle.

2. 3e/ove the 2 scre9s to separate the D::3 $:CB S>W.

#. 3e/ove the ( scre9s at the top o& '3AM+"'3:N).

K )o asse/leF hoo, the '3AM+"'3:N) onto the 6:)):M"P$A)+ and then insert the asse/ly hoo, into the hole.

64





Disasse"#lingan$ Re!airing theFR)ME'FR%*&

(. Psh the lever and pll it to9ards to open the C:+3"'!$)+3.

-. Separate the re/aining WA)+3 3+M:A$ 7:S+6$U+&ro/ the hoo, and re/ove the 2 scre9s3+D.

%. Press the UPP+3"P$A)+ slightly 9ith the scre9driverto separate the '3AM+"'3:N)

65





Disasse"#lingan$ Re!airingthe V)LVE

1. Separate the C:+3"):P and then separate the 9ireconnected to the valves.

2. 3e/ove the ( scre9s &i;ing the valves.

#. 3e/ove the hose connected to the valves.

Use the plier to re/ove the hose

66





Disasse"#lingan$ Re!airing the

W)&ER LEVELSE*S%R 1. Separate the 9ire connected the P3+SSU3+"

S+NS:3.

2. AdIst the plastic clipo& pressre sensor et9eent9o nose o& plierF then grip and pll the plastic clip9ith cationUse the long nose plier to psh thehoo,.

#. 3e/ove the hose &ro/ the P3+SSU3+"S+NS:3

67









Disasse"#lingan$ Re!airingthe &+B

-. :pen the cap o& SP3!NG"7ANG+3 to ta,e ASSJ")U6ot.

%. $i&t the ASSJ")U6 9ith t9o people ca&el 9ith holdingSP3!NG"7ANG+3.

4. 3e/ove the M10 olt &ro/ the /iddle o& the )U6 andseparate the )U6"'3:N) and )U6"6ACB.

70





Disasse"#lingan$ Re!airingthe DR+M

1. Separate the ASSJ D3UM &ro/ )U6F re/ove the M10olt &ro/ the pper ASSJ D3UMF disasse/le theASSJ '$ANG+ S7A').

2. 3e/ove the scre9s &ro/ the oter sides and thenre/ove the t9o pper and lo9er 6A$$ 6A$ANC+3S.

#. 3e/ove the scre9s &ro/ the oter sides and thenre/ove the # D3UM"$!')+3S.

71

, Nomenclature



,. Nomenclature

)ype Cacpcit''eatre

1

'eatre

2

'eatre

#

Plat&or/

or Series

S"Plat or

er.Color /late

W ' 3 6 1 6 6 + W 3 8 A 1

*'pe

+",-.a%he" /

+",-.Co-0o +

+"e" + V

36 3.6 c).ft

40 4.0 c).ft

Featre 1 Code

P"e%tiage

e%t 3ette" 5

4ood )

a%ic 1

Featre 2 Code

,00le6n7e"te"

,00leate" 9hot6n7e"te" 9

6n7e"te"

,00le+,al 9hot:美 ate" 9hot; 6n7e"te"

'

Featre 3 Code

VR* V

9tea-VR* *

/roEcet Code

.'+ <

2.'+ V

Color Code

Neat hite R

!a=e l,e /

*ango Red R'

생산지 Code

9<C '1

99<C '2

9<> ')

72



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