e-Tendering – Govt. of Gujarat

Presented by

(n)Code Solutions Licensed Certifying Authority of India

E-Tendering (GOVERNMENT OF GUJARAT)

Agenda

E-Tendering in Breif

Implementation in Gujarat State

About (n)Code Solutions

Award Gallery

Key Features & Functionality

Statistics

Client List

What is e-Tendering

e-Tendering is the process wherein the physical tendering activity is carried out online using the Internet and associated technologies. e-Procurement enables the user to introduce ease and efficiency of operations without compromising on the required procurement policies and procedures of the organization.

• Its major constituents :

1. e-Procurement application software

2. Hosting Services -Bandwidth

3. Security and Digital Certificates

E-Procurement Provides:

Transparency

Results in savings of time and money,

Shortening of procurement cycle

Ease of operation to the implementing organization

Ease of operation to the vendors

Reducing purchase price for buyers

Increased Productivity:

A significant reduction in advertisement expenses was observed (reduction is more than the investment)

Saving in tender evaluation time was observed (saving in man days)

Competitive price against estimated cost value

Significant reduction in traveling cost were observed (for vendors)

Significant reduction in administrative cost (stationery cost, able to manage multiple tenders from own offices, any time any where bidding) were observed (for vendors)

Benefits to Buyer

• Increases Transparency in administration

• Improve efficiency and reduce labor costs

• Gather accurate and meaningful data

• Competitive prices

• Shorter procurement cycle

• Enhances confidence of vendors

• Streamlines the procurement procedures

• Complete control on entire process

• Reduces processing cost

• Dynamic Comparative Reports

Benefits to Bidders

• Availability of Tender document @ ‘NO COST’

• Anytime & Anywhere Bidding

• No dependence on Newspaper, Courier, Banks,…email alerts for reg. vendors

• Reduces Administrative hassles

• Can carry out all activities from any computer

• Economical – saving on traveling cost

• Reduces efforts & cost of bidding

• No tenders can be missed because of distance

• Allows bid submission at last minute

E-Procurement - Govt. of Gujarat:

One of the prime objectives of the Government is to secure benefit of efficiency by the e-enablement of business process.

Purchasing is often the area where the greatest savings can

be made within any organization. E-Purchasing helps to achieve those savings sooner Other benefits such as best practice processes and quality

management information. eProcurement project was initiated with the vision of

achieving above stated goals.

Pilot Project with Govt. of Gujarat:

The project initiated in the month of October 2004 and

total 98 tenders were conducted for around 17

departments on pilot basis till June 2006.

After pilot phase another 356 tenders were processed

before it made compulsory for all the government

department from January 2007.

Training & Education:

Change management and training of new processes has been a big challenge.

Systematic approach was adopted to have smooth change management to new processes.

Training to around 1800 department employee through seminars, user manuals and visual aid media like Movie CD of complete tendering cycle provided.

One to one training was given to all core team members.

“Train-the-trainer” method has also been adopted among stakeholders.

Open training session was conducted every Saturday for all the stakeholders.

Initially about 3200 vendors have been trained on the proper usage of the online facilities.

Govt. Resolution No: SPO-102005-1407-CH.

Date 22nd November, 2006.

e-Procurement System shall be implemented by all the Government Departments (including Heads of Departments under their administrative controls) Boards, Corporations of the State Government, Nigams and Societies under the administrative control of the State Government and which are funded by the Government.

web-site: www.nprocure.com

Govt. Resolution No: SPO-102005-1407-CH.

Date 22nd November, 2006.

Implementation Roll-out Plan:

Purchase worth Rs. 50 Lac & above : w.e.f. 01.01.2007



Purchase worth Rs. 5 Lacs & above : w.e.f. 08.07.2011

(n)Code Solutions, Ahmedabad a division of Gujarat Narmada Valley Fertilizer Co. Ltd. is appointed to carry out e-Procurement process on Application Service Provision (ASP) basis.

This model is extremely beneficial to the customer as he is protected from making expensive

investments, has minimal risks, does not spend anything upfront and does not need costly

resources to make the entire thing work and run.

About (n)Code Solutions:

Gujarat Narmada Valley Fertilizers Company Ltd. (GNFC), is a joint sector enterprise

promoted by the Government of Gujarat and the Gujarat State Fertilizer Company

Ltd.(GSFC).

(n)Code Solutions – IT Division of GNFC provides e-procurement services to Government

of Gujarat and to many other customers across India.

All the services related to the portal like provisioning of the software, bandwidth, the

server, the manpower for enabling e-procurement for a customer, support, training etc.

are all looked after by (n)Code.

(n)Code is a Licensed Certifying authority that issues legally valid digital signature

certificates as per Indian IT Act.

It also offers e-Governance solutions, CCTV & Security consultancy, Software

development, IT Infrastructure – consultancy & execution especially the creation of Data

Center on turnkey basis.

About Business/Technology:

IT operations are a crucial aspect of most

organizational operations and one of its main concerns

is business continuity.

DATA CENTER: Datacenter is a specialized facility for

housing a large number of servers, storage devices,

networking equipment and communications links

safely and securely.

(n)Code conceptualizes designs and builds Data

Centers based on the customer requirements.

Projects Implemented: So far (n)Code has to its name datacenter built-up areas of more than 70000 sq. ft. amongst high security datacenters for its clients that includes - Government of Gujarat, GUVNL e-Urja, GUVNL R-APDRP, GSFC, ONGC, GMDC, GIPCL, GGRC, SSNNL, Commercial Tax Dept. (Gujarat), Mazagon Dock Limited, Madhya Pradesh MKVVCL R-APDRP and SCADA, Punjab State PSPCL R-APDRP (Primary & Disaster sites), Bihar State BSEB RAPDRP, Andhra Pradesh NPDCL, Goa Electricity Dept., etc.

CCTV & E-Governance:

CCTV:(n)Code is a significant player in providing

high-tech Security & Surveillance solutions based on

CCTV and Video Analytics including setting up of

command and control Centres.

E-Governance: (n)Code offers end-to-end e-

governance services and solutions to various

government departments.

Projects Implemented: CCTV: Ahmedabad Municipal Corporation Security and Surveillance System

Gujarat Pavitra Yatradham Security

Security for Sadhbhavna meetings by Gujarat CM, CSITMS

E-Governance: CGM-GoG, SSNNL, Commissionerate of Health (CoH-GoG) for Mukhyamantri Amrutam (MA)

Yojana, Department of Mines and Geology, Karnataka, Kandla Port Trust,

(n)Code - Quality Standards Certifications:

CMMI SVC L3 certified for PKI & ESC Issuance, eProcurement, e-Governance System

Integration, Datacenter creation & operations, Cloud Solutions.

ISO 27001:2005 Certified for “Information Security Management System (ISMS) for

Datacenter Operations including business continuity planning, Digital Signature Certificate

issuance and PKI Enabled services like eProcurement and other IT hosting applications”

ISO 20000-1:2011 for PKI, eProcurement, Datacenter operations and e-Governance Services

ISO 9001:2008 for PKI, eProcurement, Datacenter operations and e-Governance Services

(n)Procure e-Tendering Services:

Application Software: The application plays a pivotal role, as it is responsible for actual execution of the tendering process online. A robust and dynamic application seamlessly integrates with the existing systems allowing the user organization to customize it according to organizational policies.

Hosting and Bandwidth: The application has to be hosted at a secure site where bandwidth is not a hindrance when multiple users are logged on the system. The application has to be up 24X7 for e-Procurement to achieve its objectives.

Operational Support: Help Desk support is needed for both the stakeholders, namely, Tender publishers and bidders. Dedicated technical manpower is required to support each of the stakeholders in order the address the unique issues and provide customized assistance.

Security and Legal Sanctity: High level of security has to be ensured so that there is a trustworthy access-control technology and authorization policy in place. Security has to be maintained not only of the data that is stored on the server but also of the information that is in transit.

Award Gallery

Year 2014-15: National Award for e-Governance: Incremental Innovations in existing project. Year 2011-12: CSI Nihilent Award: Presented to appreciate sustenance of the eProcurement Project. Year 2008-09: National Award for eGovernance Project: Presented by Ministry of Administrative Reforms, Government of India for Exemplary Horizontal Transfer of ICT based Best Practice (Bronze) for eProcurement Project. Year 2007: Government Technology Award: Presented by Public Sector Technology & Management Institute, Singapore for eProcurement project. Year 2007: CSI-Nihilent Award:

Presented for best eProcurement Project in eGovernance G2B Category.

E-Tendering Implementation Methodology

1. Core Team Building Up

2. Sub-domain creation

3. Buyer Log-in Creation

4. Issuance of Digital Signature Certificate

5. Tender Notice & Documents as per e-Tendering

6. Department-side Training & Support

7. Bidders Training & Support

Vendor

Registration

Vendor Tender Bidding Evaluation

Document

Download

Bid Submission

Pre-Qualification

Technical

Evaluation

Commercial

Evaluation

Award of

Contract

Vendor Process *

Tender Creation

Tender Approval

Tender

Publishing

Corrigendum

Pre-Bid

Meeting

Payment of

EMD

E-Procurement Solution:

Reverse

Auction

Limited infrastructure resources in Govt. Offices.

Unawareness about computer literacy across the Govt. Staff

Internet connectivity/ Bandwidth issues in rural areas

Extensive time require to educate Govt. Officials & Bidders

Periodical tranfers of trained Govt. officials

Resistance to adopt new changes at different levels

Unawarenes about Digital Signature and its usage

Less involvment in e-Tendering activities

Hand-holding support require to perform routine e-Tendering activities

Implementation Challenges

Key Features

Digital Signature

Certificate based

Encryption

Time Based Access

Time Stamping

Role Based Access

SSL Usage

https://

Digital Signature • A digital signature is not a digitized form of signature

• A digital signature will be UNIQUE for every document “signed” by an individual

• Private key and public key are unique to the subscriber and constitute a functioning key pair which requires for Encryption/Decryption.

E-Token

Digital Encryption

• Data Encrypted with Public Key, can only be decoded by corresponding Private Key

• No one can decrypt the data without Private Key

Time Based Access

• Date & Time sensitivity for Tender e.g….

Tender cannot be opened even by authorized User before due date

• Server Time cannot be tampered as it is mapped through GPS Sever Clock

Role Based Access

• Access to website is on the basis of rights allocated to a User or Group of Users

• This avoids Tampering in tender content by unauthorized person

• Existing Organization hierarchy can be mapped to the system and workflow can be maintained

• Key processes are time stamped

– Tender cannot be pre poned

– Tenders cannot be submitted after

Due date and time (server time)

– Tender cannot be opened before

Due date and time

• All processes logged on time scale

Time Stamping

Secure Socket Layer (SSL) https://

https:// & Padlock

Functionality & Features

eAuctions

• PKI enabled Process

• SSL for Secure Transactions (https:)

• 2048 bits key pair Encryption and Decryption

• Password protection through SHA2 hashing algorithm

eLibrary Online Pre-bid

Profile &

Preference

Remote

Access

Dynamic &

Comparative Reports

Online Results

& emails

eTenders

Payment

Gateway

Functionality: The salient features of this product are:

Works/Goods Tender types

Dynamic Form Engine

Flexible Work Flow Engine

Stage Dependencies (e.g. Technical, Commercial etc.)

Email Alerts (e.g. Registration, Tender submission, Evaluation etc.)

Online Pre-bid Meeting and clarification

Corrigendum facility before last submission date & time

Web space for document management (for both buyers & vendors)

Online Payment Gateway integration

Online antivirus scanning

Remote Login Facility

Joint Venture Facility

Audit Trail module

Dynamic Reports

Result sharing

Re-submission of Bids/Edit Bid

Withdraw Bid

Tender Archival/Backup

Types of Bidding

• Single Envelope bidding

– Single opening of Technical and Commercial bids

• Multi envelope bidding

– Separate opening of Technical and Commercial Bids

• Close Bidding

– Only selected registered vendors can take part

• Open Bidding

– Open for all

• JV / Consortium provision

Security Features

• SSL secure site

• A vendor with a legally valid certificate can login to the site

• Vendor submission encrypted

• Digitally signed content

• Time Validity (expiry check at the client end)

• Complete Chain Checking (Valid CA and CCA)

• Private Key Check (Private Key is attached with the certificate or not)

Security Features

• Password Authentication

– The component will make the Hash of the password, only the hash of the password is

stored in the database at the time of Registration.

– At the time of login, Hash of the entered password is generated and this hash will be

compared with the existing hash of the database. So no one can view/hack the

password in between.

• Sign/Verify & Encryption/Decryption

– 2048 bits key pair is used for the Sign/verification and Encryption/Decryption.

– Each and every important transaction is signed and after verification (at server end) it

will be stored in the database.

Security measures for e-procurement

We have taken several steps to ensure that the entire initiative is secure from any vulnerability or breach of confidentiality.

Usage of SSL Certificate for www.nprocure.com.

Secure hosting of application in a Tier III+ Data Centre

Strict access control and authorization policy for the application.

Implementation of Digital Signature and PKI for protection of data adhering to the Indian IT Act.

All financial data of suppliers and bids is encrypted using PKI technology.

All financial contents submitted by Suppliers are digitally signed.

Network time services are used to trace back all the time based events.

The physical access to the facilities is secured by using various state of the art technologies like CCTV and surveillance system, access control system, intrusion detection system, 24 hours physical and electronic monitoring, etc.

Strict security policy and processes are in place

Police verification of the personnel involved in handling data centre / systems operations.

IIM-A Survey Report on Gurarat e-Procurement:

IIM-A Survey Report on Gurarat e-Procurement:

As on September 2015

Category

Number of Tenders

Tender Value (Rs. In Crores)

A All Government Departments 90155 120686

B Boards, Corporations & Nigams 41175 99828

C Urban Local Bodies 33504 50104

D Other than GoG Departments 13578 8369

Total 178412 278990

Acceptability in Gujarat:

(n)Procure – Facts and Figures

2646 2979 3153 2917 2971 2911 2758


Jan-Dec

2006

Jan-Dec

2007

Jan-Dec

2008

Jan-Dec

2009

Jan-Dec

2010

Jan-Dec

2011

Jan-Dec

2012

Jan-Dec

2013

Jan-Dec

2014

Jan-Dec

2015

(Till Sep'15)

0

10000

20000

30000

40000

50000

60000

461

5759

10995 10960

14616

19225

3245530531 29995

27072

413

8191

20207

17429

25785

32553

49292

41709

43992

28032

Tenders

ECV (Cr)

Year-wise e-Tenders with ECV



A single tender of Rs.2063 Crores conducted successfully for Sardar Sarovar Narmada Nigam Ltd. for our PM's Dream Project “THE STATUE OF UNITY”.

A single tender of Rs.600 Crores conducted successfully for Gujarat State Electricity Corporation for their requirement of imported coal.

Tenders ranging from Rs. 60,000 to Rs. 2000 Crores are handled through eTendering.

SMC has processed single tender for 1227 items successfully with multi-optional comparative reports of 32 Bidders.

GWSSB has processed a tender for 450 items successfully with 450 L1.

CMSO conducted one tender for 150 items where 36 suppliers took part.

Irrigation Department floated 57 Tenders in a day and Jamnagar Municipal Corporation successfully evaluated 51 tenders in a day.

Total Bid Submission in Last 60 Minutes: 92131 Bids

Total Bid Submission in Last 15 Minutes: 19713 Bids

Historical Data:

e-Procurement Client List (A.S.P. Model)

& more…..

Gujarat Govt.

PSTCL PSPCL

Thank You…