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8/13/2019 Dish Tv Presentation
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BUSINESS VIABILITY OF DISH TV.
1.15 million television viewership in the country. DTH (direct to home) involves multi channel distribution byusing satellites.
The journey for DTH in India was not smooth.
First proposed in 1996 but got rejected due to nationalsecurity.
1997,I sky B( Indian sky broadcasting)was banned.
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Dish TV is the pioneer which was launched inJanuary 9th2001.
Formerly known as ASC Enterprises Ltd, its a partof the Essel group.
It offered improved TV viewing with digital
technology, stereophonic sound effects.
New level of sophistication by introducing movie ondemand, video games, etc.
Only way to achieve a high acquisition is linked toadvertisements and marketing budgets and
customer acquisition skills.
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BUSINESS VIABILITOF
DISH TV : WOULD ITBREAK OR BREAK-
EVEN ?
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Costs associated
Transponder Lease
15%
License Fees7%
Uplink Charges
3%
Entertainment Tax
1%
Content Charges
69%
Middleware Charges
2%
Subscriber Management
3%Transponder Lease
License Fees
Uplink Charges
Entertainment Tax
Content Charges
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Trends in customer acquisition
0
200
400
600
800
1000
1200
1400
Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08
Subscribersin
000s
Dish Tv
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Customer acquisition strategy Focused marketing leading to creation of a BRANDSRK
campaign.
Largest content offering and digital viewing experience.
Aligned dealer incentive structure-Higher incentives forsubscriber at higher packs.
Competitive pricing, A-la carte offerings and ease of makingpayments.
Distribution and after sales services.
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Customer retention strategy Promotions and dealer incentives offered on an ongoing
basis to retain customers through innovative packages.
Over 350 Dish Care Centres (DCCs) & service franchiseesproviding installation and after sale-service as of Mar-09.
In-house call centre, operating 24*7 with capacity of upto 1600 operators.
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competitors
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PROFIT MAXIMIZATION
DISH TV FINANCIAL STATEMENT 2008 (INR million)
Total Revenues 4130
Income from subscriber acquisition 600
Income from operations 3530Total costs 6310
Expenditure towards subscriber acquisition 1330
Expenditure towards operations 4980
Reported EBITDA -2180
Margin EBITDA -35%
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TC
TR
QUANTITYQ
BREAKEVEN
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Competitors
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Conclusion
Focus on business economics
Reframing the price structure
12%-12.5% hike in monthly subscription
Value Added Services
Reduced license fee from 10% to 6%
Reduced CENTVAT from 14% to 10%
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Number of subscribers
5
million
7.5
million
13.4
million
2008 20132010
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Thank You