Deliver Rich, Interactive Training Anywhere

Cisco WebEx Training Centre Corporate TrainingProduct Overview

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Cisco WebEx® Training Centre can broaden the reach and effectiveness of your corporate training programmes. You can roll out new products and promotions across your global sales organisation in days, instead of weeks or months, and accelerate product adoption by giving customers convenient access to web-based training. You can keep your workforce at peak proficiency by offering self-paced courses and use subject-matter experts to the best advantage by recording presentations for future use. You can even transform your training programme into a profit centre through built-in e-commerce capabilities.

Increase Training Effectiveness with Multi-media and Assessment ToolsInstructors can combine high-quality video, audio and content sharing to deliver stimulating courses, demonstrations and events. They can facilitate group collaboration through breakout sessions and encourage lively discussions with participants through chat and threaded Q&A. In addition, they can measure class effectiveness and individual proficiency with integrated testing, grading and polling tools. Participants can learn at their convenience by viewing recorded sessions and take advantage of online computer labs for practical application training.

Count on Cisco for Secure, Scalable WebEx ServiceCisco WebEx Training Centre is easy to use and requires no new software or hardware. Cisco WebEx services are delivered on demand over the Cisco® Collaboration Cloud, a global operator-grade network. Whether you need to train 1 or 1,000 people, you can be confident of high service availability and seamless audio, video and data sharing. The Cisco Collaboration Cloud employs a robust, multi-layer security model to protect session data. This model includes the use of 128-bit Transport Layer Security (TLS) and 256-bit Advanced Encryption Standard (AES) encryption for data transmission, along with granular policy controls. Security processes are stringently audited, with compliance details provided in the Statement on Standards for Attestation Engagements (SSAE) report.

Cisco WebEx Training Centre fits easily into your existing training environment, with open application programming interfaces (APIs) to integrate with leading Learning Management System (LMS) solutions and support for Shareable Content Object Reference Model (SCORM) standards.

Cisco WebEx Training Centre Highlights

• Increase the reach and effectiveness of training for employees, partners and customers.

• Create a compelling learning environment with high-quality video, integrated audio and multi-media sharing.

• Stimulate learning and group collaboration through breakout sessions.

• Evaluate training effectiveness with integrated testing and polling, and reports on attendance, attentiveness and more.

• Build a digital library of sessions for future on-demand access.

• Transform your training programme into a profit centre through built-in e-commerce capabilities.

“We needed to be able to share applications, white boards and desktops, as well as transfer files back and forth for post-training tasks. WebEx technology made it easy to do all of that.”

— Rebecca Johnson, Director of Education, Eyefinity/VSP

Multi-media SharingInstructors can share PowerPoint presentations, documents, streaming videos, demonstration software, white boards and Flash animations, and can pass sharing and annotation privileges to participants to encourage participation.

High-Quality Video, Integrated Audio, and Telephony and VoIP ConferencingInstructors can see up to six video participants at a time in high-quality, full-screen mode. The innovative Active Speaker feature allows instructors and presenters to see who is speaking at all times. Attendees can join through a telephone bridge, voice over IP (VoIP) or a mixture of both. All participants get clear, reliable audio and enjoy a variety of access methods, including call-back or call-in, using a standard-rate or freephone number.

Breakout SessionsInstructors can assign attendees manually or automatically to virtual breakout rooms for group projects and brainstorming, and then “drop in” to breakout sessions to assess progress and facilitate discussion. Attendees can share presentations and documents, white boards and applications within their breakout sessions.

Hands-On LabThe unique Hands-On Lab feature provides participants with secure access to remote PCs for hands-on application learning and practise. Lab sessions may be conducted during live training sessions or on demand.

Threaded Q&AInstructors can track questions and document responses using threaded Q&A. They can prioritise questions, display answers publicly or privately, or assign them to a colleague.

ChatAttendees can engage in private or public chat conversations with the instructor, another attendee or the entire class.

Polls, Attendee Feedback and Attention IndicatorInstructors can collect feedback with one or more polls during a session and tabulate poll results instantly to share with the class. Attendees can also “raise” their hands to ask a question; the system orders the requests automatically, so that instructors can answer on a first-come, first-served basis. A visual attention indicator, visible only to instructors or panellists, allows them to gauge individual and overall group attentiveness at any point.

Integrated Test EngineInstructors can measure class performance by testing attendees before, during or after live training sessions. A variety of test types is available, including multiple choice, true or false, fill in the blanks and essay. Instructors can take advantage of automated grading and reporting, and store and reuse tests for other sessions.

Record and PlaybackInstructors can capture and store session recordings for reuse and review, using the integrated Cisco WebEx Network-Based Recording capability. They can stream recordings within live sessions or post them for on-demand playback. Recordings capture all aspects of the session, including data, video, audio content and annotations.

Registration, Scheduling and ReportingInstructors can streamline time-consuming administrative processes with self-scheduling, registration management and attendance reporting. Instructors can schedule and launch Cisco WebEx Training Centre sessions directly from Microsoft Outlook and also get extensive reports on attendance, recorded class views, class attentiveness, test results and much more.

Automated E-CommerceInstructors can monetise live or recorded training with self-service registration and payments, set prices for each class and create coupons. Cisco WebEx Training Centre is integrated with PayPal, with merchant support for the United States, United Kingdom and Canada.

Cross-Platform SupportInstructors can access WebEx Training Centre from virtually any environment, including Windows, Mac, Linux and Solaris operating systems.

Site and Session SecurityCisco WebEx Training Centre allows you to set security policies at the company, group, individual or session level. Administrators can unlist meetings, configure password strength criteria, disable desktop sharing and lock out accounts after a certain number of failed login attempts. Instructors can also control access to sessions by assigning a password, locking down a session or ejecting attendees.

Provide Compelling Online Training with These Powerful Features

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the US and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Any third-party trademarks mentioned are the property of their respective owners. The use of the word 'partner' does not imply a partnership relationship between Cisco and any other company. (1007R)

Cisco WebEx Training Centre is updated regularly to meet the latest system compatibility needs. Please visit www.webex.co.uk to see system requirements.

Languages supported include Brazilian Portuguese, Chinese (simplified and traditional), Dutch*, English, French, German, Italian, Japanese, Korean, Russian* and Spanish (European* and Latin American).

* Microsoft Windows support only

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With Cisco WebEx Training Centre, you can create stimulating, interactive training sessions, using high-quality video and audio, multi-media sharing and instant feedback tools.

Learn more about Cisco WebEx Training Center and other WebEx® solutions, all from Cisco and speak with a solution specialist on 0800 389 9772, +44 (0) 161 250 0706 or visit www.webex.co.uk/solutions.