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College of Science and Engineering Professional Services
College Professional Services Overview
Slide 11. People & Culture
People and Culture
Slide 16, 17, 18.Finance & Procurement Services
Finance and Procurement Services
Slide 2. Student Administration
Services (SAS)Student Administration
Services Slide 23.
Operational SupportOperational Support
Slide 1. Student Recruitment
STEM Outreach
.
Slides 20, 21.Office of Communication, Marketing &
EngagementOffice of Communication, Marketing &
Engagement (OCME) (...
Slide 19.Research Development & Support
Research Development and Support
Slide 14.Information & Digital Services
Information and Digital Services
Slide 22.International Recruitment & Engagement
International Recruitment and Engagement
Slide 15.Property, Facilities & Development
Property, Facilities and Development
Slides 5, 6, 7, 8, 9, 10.Laboratory & Technical Services
Laboratory and Technical Services
Slide 3. Centre for Innovation in Learning
and TeachingOnline L&T
Slide 13.Integrity, Legal & Risk
Integrity, Legal and Risk
Slide 4. Centre for Innovation in Learning and
TeachingWork Integrated Learning
Slide 12.People and Culture
WHS
STEM Outreach Communications TeamWhat We Do
The STEM Outreach Communications Team is part of theUniversity’s Office of Student Recruitment. We: Deliver a hands-on curriculum-linked workshop program for
year 11 and 12 students as well as events for year 10 high school students to encourage students to select a STEM subject in higher education;
Promote Flinders Science and Engineering courses at career expos, conferences, Open Days and a number of science related events like Science Alive!
Provide opportunities for high school students to attend holiday programs in areas of STEM;
Deliver high school STEM Teacher Professional Development events which showcase Flinders’ current research and deliver interactive workshops linked to the school curriculum;
Develop and deliver new content to meet changing needs of key stakeholders
Contribute to the Office of Student Recruitment’s Change of Preference and conversion campaigns.
Who We Are Marissa Bond,
STEM Outreach Communications Officer Karen Brandon,
Outreach Administrative Officer Carrie Moss,
STEM Outreach Communications Officer Ellen Phiddian,
STEM Outreach Communications Officer
The STEM team is in the Physical Sciences Building, Room 1027.
Phone: +61 (08) 8201 3201 (Marissa);+61 (08) 7221 8661 (Karen);+61 (08) 8201 2778 (Carrie);+61 (08) 8201 7960 (Ellen)Email: [email protected]
L to R: Carrie, Marissa, Karen, Ellen
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College Manager, Student Administrative Services: Jacqui TroathResponsible for leading the operations of the SAS service delivery team and driving SAS service improvements within the College.
Coordinator, Enrolment and Student Progress: Christopher BiroResponsible for coordinating and providing enrolment and student progress services within the College, as well as being an escalation point for complex SAS enquiries.
Enrolment and Course Advisors: Megan Sigley and Natalie AndersonResponsible for providing students with high-quality enrolment and course planning support, including answering complex enquiries and giving specialised guidance. Managing student study plans, credit applications and course completions.
Education Resource Officers: Deb McBratney/Megan OttewellSupporting resources scheduling activities, including the ongoing maintenance of the University academic timetable. Supporting class registration activities and administration relating to the engagement of casual academic staff.
Student Progress and Assessment Advisors: Vicki Hattam/Luzia WeissResponsible for providing students and staff with support relating to assessment, examinations, results entry, deferred/supplementary exams, student progress/At Risk, and prizes and awards processes.
Student Administration Services Assistants: Gina Booth/Melissa Eiffe/Julie McTaggart/Cheree Metcalfe/Sothea VanResponsible for providing a wide variety of administrative services for students, teaching and learning activities to students and staff. This includes support across the student lifecycle, assisting Topic Coordinators with preparation and administration of topics.
Student Administration ServicesWhat We Do
The College SAS teams provide integrated, localsupport services for student, teaching and learningactivities and are the closest point of contact for theCollege. The team consists of a number of supportroles providing services in an area of expertise acrossthe student administration lifecycle.
Who We Are
Location: Phone: +61 (08) 8201 7700Physical Sciences, Room 1304A and Email: [email protected] Room 3.01 (2 Colllege fronts)
L to R (back): Vicki, Cheree, Luzia, Gina, Jacqui, Natalie, Rachele, Julie L to R (front): Megan, Melissa, Sothea, Deb
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Online Learning & TeachingWhat We Do
We lead and support the development of high
quality online and blended learning and teaching
solutions by promoting the innovative and
expanded use of educational technology, while
also providing eLearning support services.
The Online Learning and Teaching team are
incorporated into the Centre for Innovation in
Learning and Teaching (CILT).
L to R: Mustafa and Tariq
Who We Are Mustafa Ameen, Learning Designer Tariq Mohammad Abdul,
eLearning and Media Support Officer
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Find us: PHYS 1001 / TONS 301Phone: +61 (08) 8201 7948Email: [email protected]
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Work Integrated Learning (WIL)What We Do
Support students and academics organise and
administer student placements including: Student preparation for placement
Placement Agreements with industry hosts
Monitoring and validating compliance
Monitoring and collating student experience while on
placement
Coordinating collation of risk management for
students on placement
Reporting to topic coordinators
Other related support as requested
The WIL Team are incorporated into the Centre for
Innovation in Learning and Teaching (CILT).
Phone: +61 (08) 8201 5133Email: [email protected] Us: Room 1304Student Consultation:
Tonsley: Tue & Fri - Room 1.35Bedford Park: Mon, Wed & Thu - Room 1304
Who We Are Nalini Klopp
Work Integrated Learning Coordinator Jess Venning
Work Integrated Learning Support Officer Kelly-Lee Masters
Work Integrated Learning Support Officer
L to R: Nalini, Jess, Kelly
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Laboratory and Technical Services
What We Do
Laboratory management for teaching and research; Specialist equipment procurement and management; Design and development of specialist equipment; Consumables procurement and management; WHS support and advice.
Our team leaders
Senior Manager, Technical Services – Craig Sellick +61 (08) 8201 3021 Location: PHYS 1017 Engineering Services Team – Geoff Cottrell +61 (08) 8201 3841 Teaching Support Team – David Vincent +61 (08) 8201 2116 Biodiversity House – Leslie Morrison +61 (08) 8201 2196 Flinders Analytical – Dr Helena Andersson +61 (08) 8201 5463 Facilities & equipment – Dominic Reppucci +61 (08) 8201 3095 Stores and Logistics - Dr Melissa Schlein +61 (08) 8201 3993 Email: [email protected]
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Biodiversity FacilitiesWhat We Do
The CSE Biodiversity Facilities Team provides a range of animal welfare management, compliance and husbandry services to teaching and research staff and students in the College.
The Animal Facilities Coordinator provides support with planning and delivering teaching and research programs with animals, training in animal husbandry skills, space booking and set up, managing and monitoring animal health and welfare compliance, writing and reviewing Animal Ethics applications, student supervision, marketing and science communication to schools and potential collaborators.
The Animal Facilities Technicians support the health and welfare management of the animals, maintenance of their facilities, animal husbandry, welfare and ethics compliance, animal husbandry skills training and student supervision.
Who We Are Leslie Morrison, Animal Facilities Coordinator (Top left) Sarah Churcher, Animal Facilities Technician (top right) Julie Voyer, Animal Facilities Technician (bottom left) Bree Thiele, Animal Facilities Technician (bottom right) Chelsea Lane, Animal Facilities Technician (not pictured)
Phone: +61 (08) 8201 2196 (Leslie) Email: [email protected]
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Chemical Analysis Services – Flinders Analytical
What We Do. Provide chemical analyses for internal and external
clients, mostly in the field of mass spectroscopy. Train students and staff who want to use a specific
equipment more regularly. Analyse submitted samples for internal and external
clients. Advise and assist students and other clients in
choosing the best analysis method for their samples. Develop new analysis methods when necessary to
achieve best possible analysis results. Assist in interpreting data Provide expertise in:
• LCMS/ Accurate mass• ICP-MS/ ICP-OES• MALDI-ToF• GC-MS• Isotope analyses (water analysis and IRMS)
L to R: Russell Fuller, Helena Andersson, Roy Lehmann
Who We Are
Dr Helena Andersson, Facility manager Mr Russel Fuller, Technical officer Mr Roy Lehmann, Technical officer
Email: [email protected]: 8201 2081Located: Room 109-112 Physical Sciences
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Sciences Teaching Technical TeamWho We Are
We are a team of professional laboratory and field technicians that support the teaching operations across all specialisations of the Sciences
What We Do• Technical support for science teaching programs across the CSE.• Manage science teaching areas and resources (laboratory and field) across the CSE (Biology, Chemistry, Earth
Sciences, Environmental Health, GIS and Physics)• Support, advise, consult & make recommendations to teaching topic co-ordinators, staff, students and
demonstrators on undergraduate and postgraduate teaching activities• Consult, advise and assist science topic coordinators with the development of undergraduate practical
experiments • Liaise with and support users of teaching equipment, facilities and resources• Maintain a safe and secure working environment for all staff and students across all teaching areas.
Team StructureDavid Vincent (Manager – Laboratory Services)
Location: Room PS3110Phone: 8201 2116 Email: [email protected]
Biology (BDC)• Adriana Gauguta-Bierbaum (Supervisor)• James Herbert• Philip Michelsen• Carly Schramm• Sam DaviesPhone: 18377
Chemistry• Julie Bails (Supervisor) • Peter Pfeiffer • Sam WallacePhone: 12798/12227
Earth/Environment• Rob Keane Phone: 12665• Raj Indela Phone:18588• Lawrence Burk Phone: 13667• Jodie Walker Phone: 12709
Physics• Tony Scoble Phone: 17830• Laurence Campbell Phone: 12093
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Engineering Services TeamWhat We Do
We are a multidisciplinary team of engineering practitionerswho design, develop, construct and program systems andequipment.
Engineering support for teaching and research across CSE. Maintain, repair, test & calibrate laboratory and workshop
equipment. Manage the teaching resources at Tonsley in Electrical,
Electronic, Robotic, Computer Systems, Biomedical,Mechanical, Civil and Maritime Engineering programs of study.
Support, advise, consult & make recommendations to staff andstudents on project work and other technical matters.
Student facing teaching activities where engineeringpractitioner expertise is required: Soldering, Mechanicalpractice, Electronic Design, 3D printing and PCB design.
Prepare specifications, costs and schedules for project work. Assist with procurement: evaluation & recommendation for
equipment and, where appropriate, commissioning. Support IDS with configuration and testing of computing
equipment and software for specialist engineering applications. WHS compliance and advice: electrical safety, safety in design
and hazardous substance management. First aid in laboratory & workshop areas.
Phone: Tonsley: 8201 3575, Bedford Park: Mechanical xtn13202, Electronics xtn 12289Location: Tonsley T1_3.22, T2_G.04 Bedford Park Physical Sciences 3202Email: [email protected]
ElectroTechnicalCraig Peacock (FS) Damian Kleiss Andrew DunnCraig Dawson Fiona Cramer
Who We Are
MechanoCivilRichard Stanley (FS Tonsley) Anthony Papageorgiou (FS BPk) Mark WalfordChris PriceTim Hodge Wes Penney Darren Fletcher
Geoff Cottrell (Manager)
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CSE Store What We Do
The CSE Store stocks the following..
• Common chemicals like Ethanol, Acetone and Methanol etc.• Laboratory items like beakers, flasks, petri dishes, syringes
and needles• Containers and plasticware• General items such as cleaning equipment and consumables• Stationery• Safety equipment and PPE
The CSE Store can also assist staff and students to…
• Purchase items not stocked by the CSE Store like consumables, chemicals, laboratory equipment and hardware
• Order gas cylinders• Organise domestic and international freight• Organise SPOT devices and field trip first aid kits• Liaise with suppliers to get quotes for special orders
Phone: 8201 3993 or 8201 12167Email: [email protected]: Physical Sciences 3211
Who We AreDr Melissa Schlein – Stores and Logistics OfficerPatrick Chadwick – Stores and Logistics Assistant
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People and CultureWhat We Do
The People and Culture Business Partner
provides support with all strategic staffing
related issues including recruitment and
workforce planning, employee relations, case
management, supporting change management,
providing coaching and advice to the
Leadership team and managers in the College;
The People and Culture Coordinator is the first
point of contact for any College related P&C
queries and issues and supports managers
with P&C processes including assistance in the
preparation and classification of position
descriptions and supporting recruitment
processes.
Who We Are
Ann-Marie O’Connor, People & Culture Business Partnero Physical Sciences Room 1013 o Works Mondays to Thursdays
Dannii Lee, People & Culture Coordinatoro Physical Sciences Room 1014o Works Monday to Friday, Tuesdays at Tonsley
Phone: +61 (08) 8201 2606 (Ann-Marie);+61 (08) 8201 2159 (Dannii)
Email: CSE.p&[email protected]
L to R: Ann-Marie and Dannii
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Work Health and SafetyWhat We Do
The College WHS team is part of People and Culture and provides advice and assistance to the College on a broad range of work health and safety matters. This includes providing advice on the implementation of the University’s preventative systems and strategies aimed at reducing workplace health and safety risks and accidents/injuries. The team: Are a point of contact for all WHS matters and provide advice to
staff and students on WHS policies and procedures, particularly in relation to risk management, chemical handling, field trips, radiation, biological and other activities;
Contribute to the development, review, maintenance and operation of a wide range of organisational processes to support the WHS services;
Implement WHS policy and WHS initiatives, including monitoring legislative compliance and reporting;
Assist the College to provide staff and students with appropriate training and induction;
Oversee College WHS information management systems and ensure their ongoing maintenance including Risk Assessments and Safe Operating Procedures;
Assist with incident investigations and also internal and external audits.
Who We Are
Jim Northey, Senior Work,Health and Safety Officer
Tanya Rodaro,Work, Health and Safety Officer
Location: Physical Sciences, 1028 Phone: +61 (08) 8201 2368 (Tanya);
+61 (08) 8201 2094 (Jim)Email: [email protected]
L to R: Tanya and Jim
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Integrity, Legal and Risk
What I Do
Provide advice, support and review for any non-research contract or agreement that is binding on the University, such as consultancies, service agreements, MoUs, partnership agreements;
Liaise with in-house legal to ensure a comprehensive review is completed;
Develop new draft contracts for services as required.
The following contract types/areas are not covered by the College based Contracts Officer: Buildings & Property People & Resources Research Contracts
Job requests may be submitted via Service One (non-research queries)
Who I Am
Greg Whittaker, Contracts Officer
Location: PHYS 1021Phone: +61 (08) 8201 5125Email: [email protected]
Greg
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Information and Digital Services
What We Do
Information and Digital Services (IDS) provides information and communications
technology services and support to the Flinders University staff and student
community.
We support a collaborative culture in which everyone is empowered to deliver value
through appropriate digital solutions.
Our core services include: Partnering with the College to help meet strategic objectives; Being an advocate for IDS within the College; Acting as an escalation point for the College and Senior technical staff; Identifying and promoting process improvement opportunities and customer
service initiatives.
IDS service deskPhone: +61 (08) 8201 2345Email: [email protected]
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Who We Are
Iain Willoughby, IT Technical Contact
Vanessa Dorshorst, IDS Business Partner
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Property, Facilities and Development
What We Do
The College Space & Facilities Planner is responsible for: Partnering/liaising with the College; Developing space/infrastructure plans for the short, medium,
long term; Aligning space & infrastructure plans with University Master
Plans and Design Guidelines; Assisting the College with framework development; Advising the College on building proposals.
The College Space and Facilities Officer is responsible for: Face-to-Face liaison between PFD and the College; Provide advice and support on decisions related to space
and facilities/building management; Furniture supply and advice; Room fit outs or re-purposing; Operational and communications support on Capital
Projects and Building upgrades.
Who We Are Troy Owen,
College Space & Facilities PlannerLocation: Registry Building, 137
Shannen Mortimer,College Space and Facilities Officer
Location: PHYS 1021 Mon, Tues, Wed.Education Building Thurs, Fri.
Phone: +61 (08) 8201 2779 (Troy);+61 (08) 8201 3679 (Shannen)
Email: [email protected]
L to R: Shannen and Troy
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Finance and Procurement ServicesWhat We Do
The College Finance team provides a range of finance
and procurement services and advice to management,
staff and students in the College at the Tonsley and
Bedford Park campuses.
The Business Partner provides College
management with strategic financial advice,
assisting to build the untied budget, update
projections, and provide exception reporting and
ad-hoc analysis.
The Financial Analyst assists with the untied
budget and projections, specialising in untied
salaries and research including research student
maintenance.
Financial Services Officer is the contact for
operational queries e.g. payment, ordering, and
raising non-research invoice.
Who We Are Natalie Venning,
Finance & Procurement Services Business Partnerext. 12850
Trang Truong, Senior Financial Analyst ext. 12963(Grace Connolly is on secondment to Portfolio Finance)
Helen Scott, Financial Services Officer ext. 15080
Email: [email protected]:• Room 1021 Physical Sciences Building Mon-Fri• Level 3 Tonsley Wed &Thur
L to R: Natalie Venning, Helen Scott, Trang Truong and Grace Connolly
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Finance and Procurement Services (3 slides)
Finance and Procurement Services (FPS) provides a range of finance and procurement services across the University, i.e. 6 colleges and 5 portfolios; the services include:
• Executive Support - Reporting to Council and sub-committees – Executive, Academic Senate, Audit & Finance and
Investment, preparation of the University’s 5 year plan and current year budget. Policy review and enhancement
• Planning, performance – Annual Portfolio & College budgets, rolling monthly projections, modelling,
investments. Finance checks on untied employment (new and variations). Business improvement and standardisation
• Financial accounting – Preparation of the annual financial statement, reconciliations, regulatory reporting and returns
(e.g. FBT), maintenance of the finance system’s account structure, fixed asset accounting (incl. annual stock take)
• College operational / transaction processing : raising orders and coding invoices in the accounts payable system to
enable payment, general enquiries, raising non research invoices (revenue), assist staff in setting up online payments
for events and fieldtrips (student contributions) and non research expenditure transfers.
• Grants Finance – managing research tied financial requirements includes raising invoices, finance checks required on
tied employment requests (new & variations), acquittals, expert advice, monitoring accounts in deficit.
• Procurement services – strategic (i.e. tender) and operational (travel, stationery). Implement policies and frameworks.
• Excludes finance services to students.
Our purpose is to make the finance and procurement services simple, fast and easy for our customers through being innovative leaders operating with integrity
Finance page 2
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Finance and Procurement ServicesHow do I …• Organise for an invoice to get paid? Email the invoice to [email protected]
– One touch with FPS : Write on the invoice 1. account code to charge 2. acknowledgement the goods/services were received to satisfaction 3. SE
– Two touch: Email invoice to [email protected]• Check if an invoice has been paid? Service One https://serviceone.flinders.edu.au/invoice-payment-status/
Research• What’s the balance of my account? Visit your dashboard• I need to transfer research expenditures ? Service One https://serviceone.flinders.edu.au/research-project-funds-transfer/• Request a research project invoice be raised? Service One https://serviceone.flinders.edu.au/invoice-payment-status/• All other enquiries i.e. is this allowable - email [email protected];Purchase Card• Purchase card queries? including organising a new card - email Jessica Harrison Fraedom Administrator or phone ext. 12233• Training – enrol in the course offered via Staff Development web portal• Code quicker - download the Fraedom APP & use coding wizards.Travel• Make domestic bookings online. Firstly register to access online travel booking tool through Service One
https://serviceone.flinders.edu.au/access-travel-booking; once registered complete the training offered through Staff Development
• Other https://staff.flinders.edu.au/workplace-support/travel
For several other services go to the function index https://www.flinders.edu.au/finance/about-contacts/staff-index.cfm
Finance page 3
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Research Development and Support What We Do
The College Research Support team supports the research related
activities within the College, both day to day business and
strategic projects. We support the Dean (Research) and assist
with:
External grant applications, including questions around grant
administration (e.g. research certification, co-investment,
support letters);
Internal schemes and funding opportunities within the College
or University (see also https://staff.flinder.edu.au/colleges-
and-services/college-science-engineering/cse-research )
Questions around researcher development, research
communication, cross-college and external collaborations,
mentoring, Impact & Engagement, prizes & awards,
publications;
All research related matters.
Who We Are Jikke Adema,
Senior Research Support Officer
Brad Budgen,
Research Support Assistant
Location: Physical Sciences Room 1022Phone: +61 (08) 8201 3552 (Brad); +61 (08) 8201 7886 (Jikke)Email: [email protected]
L to R: Brad and Jikke
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Office of Communication, Marketing & Engagement (OCME) (2 slides)
What We Do
The Marketing Communications Partner leads
the domestic marketing and communications
function of the College in both a strategic and
operational manner. The focus is on delivering
KPI’s in line with the University & College priorities
for student recruitment, engagement, research,
branding and profile;
The Alumni & Advancement Partner identifies
ways to engage alumni in College activities,
recognise alumni contributions and acts as a point
of reference for alumni engagement.
Who We Are Esther Sterk, Marketing Communications Partner
o PHYS 1022, Tonsley level 3 (full time OCME – no set pattern to days at various locations)
Sam Gross, Alumni & Advancement Partnero PHYS 1022, Wed – Thursday.o SSS 250, Mon & Fri (CBGL) Registry 205, Tues.
Phone: +61 (08) 8201 3602 (Esther);+61 (08) 7421 9763 (Sam);
Email:Marketing: [email protected] & Advancement: [email protected]
L to R: Esther, Sam
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Office of Communication, Marketing & Engagement (OCME)
The Events Officer Manages College events for external audiences that support• Domestic student recruitment• Research initiatives• Building the college and course profile amongst
key external stakeholdersThis includes organising and booking:• Venues• Catering• Equipment and AV• Run Sheets• Name Badges• Merchandise• Managing RSVP’s• Provide advice, direction and resources for
internal events (staff or students)
Vanessa Mills-Cock, Events OfficerLocation:
o PHYS 1022, Tues & Fri.o Oasis Building, OCME office or CBGL Mon,
Wed, ThursPhone: +61 (08) 8201 5271Email: Marketing: [email protected]
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International Recruitment and Engagement
What I Do
Work with the College to develop and implement an international recruitment and engagement strategy;
Grow CSE international partnerships with recruitment outcomes;
Advise the College of market intelligence for opportunities to grow international enrolments;
Represent CSE when visiting both international partners and commercial partners;
Assess international opportunities for the College including mobility;
Liaising between Flinders International and CSE to ensure alignment of priorities and focus;
Contact point for Learning Without Borders (including NCP).
Who I Am
Brett Wagner, Manager, International Recruitment and Engagement
Location: PHYS 1022Phone: +61 (08) 8201 3813 Email: [email protected]
Brett
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CSE OperationsWhat We Do
Provides a range of support, administration and organisational services to the College Executive Team and College Working Committees.Our team also supports and manages the following: College-wide internal activities and events; College email distribution lists; College merchandise, stationery and consumables for College events and
activities internally; Involvement with all Business Partners in relation to internal College activities Works closely with Marketing in relation to College updates via digital
screens, newsletter and internal communications
Who We Are Mel Trebilcock, Executive Officer, supports the College Executive Team’s
strategic initiatives, and leads the Operations Support Team. Vacant, Senior College Support Officer, leads day-to-day activities, and is
the contact for College communications, events and merchandising. Victoria Allen, College Support Officer and contact for the Director of
College Services and the Dean: Education and her projects Chevaun Haseldine, College Support Officer, and contact for the Dean:
P&R and his projects.(works M, T & T) Lerryn Pennell, College Support Officer, and contact for the Vice President
Executive Dean and his projects.
The Operations Team is based at Bedford Park, with a team member often located at Tonsley on Thursdays
Location: Physical Sciences Building
Mel: Room 1016 Ph: +61 (08) 8201 3126 Victoria: Room 1012 Ph:+61 (08) 8201 5275 Chevaun: Room 1012 Ph:+61 (08) 8201 7577Lerryn: Room 1008 Ph: +61 (08) 8201 3692
Email: [email protected]
L to R: Lerryn, Mel, Chevaun, Victoria
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