Damned Case Studt Ppt MBA

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    Presented byBABASAB PATIL

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    DAMNED IF YOU

    DO;DAMNED IF YOU DONT

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    INTRODUCTION

    Fran Gilson is a regional manager who has spent 15 years witha national retail grocery chain starting as a part-time cashier,while attending the University.

    Five weeks ago, she contacted recruiter enquiring about herposition of Vice President for a national drugstore chain. She was ready to take all responsibility an handling 100-stores

    in 5 states. Ken Hamilton, the Director of Finance for the grocer chain was

    the only good friend and colleague of Fran in her presentcompany. Fran recommended Kens name for the reference of her past

    job.

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    Jennifer Chung was a financial analyst in

    Kens department since 5 month and Fran met

    Jennifer threw Ken.

    Ken was a person who knew that she was

    considering another job.

    Jennifer came to Frans office and said that

    Ken began making off-color comments to her.

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    Fran must take action. She and thecompany are now legally exposed, plusthis is a very serious accusation. Since

    Jennifer is not her employee nor does shehave reporting authority over Ken, sheneeds to take this to H.R. She should not

    investigate the claim on her own, norshould she contact Ken and give him awarning that HR is investigating, as thiscould compromise her later.

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    Ken holds tremendous power over Fran since he has

    information that she does not want her bosses to know about. If

    she acts against Ken, passes this on the HR, or doesnt warn

    Ken informally, he could see it as a betrayal and reveal her job

    possibility with the other company.

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    By giving the issue to HR, Fran has fulfilled her obligation

    both legal and ethical to the organization and to Jennifer. She

    can ask HR and Jennifer to leave her out of the process, which

    is proper since she is not in the chain of command dealing with

    the incidents, and, because she is Kens friend, HR would not

    want her involved.

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    If I were Fran: I recommend that taking Jennifer to H.R., ask H.R.

    and Jennifer to not involve me and explain the

    personal relationship with Ken. I cant even offer solace to Jennifer as that would

    constitute improper involvement.

    I would call the recruiter, ask if he had talked with

    Ken yet and how long it would be until a decision.

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    Depending on the recruiters response, I wouldsay there was a probability that the job offer waslikely to become public information due to

    unforeseen circumstances. Finally, I would prepare to tell my current bosses

    that I had been approached about another job. I might wait a short time before revealing this to

    my bosses, but to do this would defuse and takepower from Ken if he decided to retaliate, thisshould build my equity.

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