UPDATES & NETWORKING SESSION 2018

CURRENT DEVELOPMENT AND

NEW SERVICES IN

MANAGEMENT SYSTEM

CERTIFICATION

1 NOVEMBER 2018

PRESENTED BY

SIRIM QAS INTERNATIONAL SDN BHD

MANAGEMENT SYSTEM CERTIFICATION DEPARTMENT

SIRIM GROUP OF COMPANIES

• SIRIM INDUSTRIAL RESEARCH (SIR)

• MAJLIS REKABENTUK MALAYSIA

Logo Kumpulan SIRIM

• PACKAGING AND SECURITY DESIGN CENTRE (PSDC)

• SIRIM BERHAD (HOLDING COMPANY)

Logo Kumpulan SIRIM Logo Kumpulan SIRIM Logo Kumpulan SIRIM Logo Kumpulan SIRIM

GRANULAB

SDN. BHD

Commercial Subsidiaries

Developmental SBU

Commercial SBU

Statutory SBU

• NATIONAL METROLOGY

INSTITUTE OF MALAYSIA

(NMIM)

GRANULAB

SDN. BHD

SIRIM STATE OFFICES & Off Campus Facilities

Provide Outreach Services To Industries All Over The Country

SIRIM QAS International Sdn Bhd

Established in 1996 as a wholly-owned

subsidiary of SIRIM Berhad

Conformity assessment services since 1970s

(Certification, inspection & testing)

Staff strength : 763 people

Malaysian based

Local and international client

MIDDLE EAST BRANCH

CERTIFICATION BODYSIRIM QAS International

INSPECTION

• Engineering Inspection• Inspection on behalf of

other CBs• Other 3rd party

inspections

CERTIFICATION

• Management System Certification

• Product Certification• Personnel Certification

TESTING

• Product compliance testing to standards, regulatory requirements and specifications

• Permit issuing agency for customs under DFTZ

www.sirim-qas.com.my

ACCREDITATIONS & RECOGNITIONS• SIRIM QAS International’s accreditations by local and international bodies

demonstrate its high degree of competency, impartially and credibility in thearea of conformity assessment.

• SIRIM QAS International is also accepted as an IQNet Partner, aninternational certification network formed by 34 partner organizations withmore than 200 subsidiaries.

• The certification, inspection and testing services offered by SIRIM QASInternational are conducted in accordance with international standards.

• These accreditations and recognitions facilitate the acceptance of ourcertifications and test reports locally and abroad.

Appointment Of SIRIM QAS International By National Agencies/Regulatory Bodies

Quality Management System Certification

• ISO 9001:2008 / 2015

• ISO 13485:2003 / 2016

• MS 1900:2014

• IATF 16949:2016

Environmental Management System Certification

• ISO 14001:2004 / 2015

OUR SERVICES

Occupational Health & Safety

Management System Certification

• OHSAS 18001:2007

• MS 1722:2011

Information Security

Management System Certification • ISO/IEC 27001:2013

IT Service Management System Certification • ISO/IEC 20000-1:2011

OUR SERVICES

OUR SERVICES

OUR SERVICES

Food Safety Management System Certification

• ISO 22000:2005 / 2018

Hazard Analysis and Critical Control Point (HACCP)

Certification

• MS 1480:2007

Good Manufacturing Practice (GMP)

Certification for food sector

• MS 1514:2009

OUR SERVICES

OUR SERVICES

Forest Management Certification • Malaysian Criteria and Indicators

(Natural Forest)

• Malaysian Criteria and Indicators

(Forest Plantations)

Chain of Custody Certification for

Forest Based Products

• PEFC ST 2002:2013

OUR SERVICES

OUR SERVICES

Roundtable on Sustainable Palm Oil (RSPO)

P&C Certification • RSPO Principles and Criteria for the Production of

Sustainable Palm Oil

Roundtable on Sustainable Palm Oil

(RSPO) Supply Chain Certification• RSPO Supply Chain Certification Standard

Malaysian Sustainable Palm Oil (MSPO)

Certification • MS 2530-2:2013

• MS 2530-3:2013

• MS 2530-4:2013

OUR SERVICES

♦ Energy Management System Certification

• ISO 50001:2011 / ISO 50001:2018

Business Continuity Management System Certification

• ISO 22301:2012

OUR SERVICES

Supply Chain Security

Management System Certification • ISO 28000:2007

Road Traffic Safety

Management System Certification

• ISO 39001:2012

OUR SERVICES

Good Distribution Practice for Medical Devices

•MDA/RR No. 1:November 2015

Medical Device Conformity Assessment

•(Full Assessment/ Product Verification)

Carbon Footprint of Products (CFP)

• ISO/TS 14067:2013 / ISO 14067:2018

OUR SERVICES

❖ Asset Management System Certification

• ISO 55001:2014

❖ Verification of Sustainability Reports

• Global Reporting Initiative (GRI) Guidelines

OUR SERVICES

Greenhouse Gas Validation, Verification and

Certification• United Nations Framework Convention for Climate

Change (UNFCCC) Clean Development Mechanism (CDM) Scheme

• Verified Carbon Standard (VCS)

• Gold Standard (GS)

Integrated Management Systems

Certification Auditing and certification of

organizations implementing integrated management

systems encompassing two or more management

systems.

OUR SERVICES

The National Mark of Malaysian Brand Certification

• Malaysian Brand Assessment Criteria

1-InnoCERT Certification Programme

• Technology Innovation System Assessment Index

• Self-assessment and rating done by potential applicant

• Based on self-assessment score, verification audit carried out by SIRIM QAS audit team, consisting of auditor and subject matter specialist / domain expert

SERVICE OFFERED ON BEHALF OF SME CORP

Anti-Bribery Management System Certification

ISO 37001:2016

ABMS is about :

✓ proactively combating bribery & building anti-bribery culture

✓ ISO 37001 is an internationally recognized standard focusing on

prevent, detect and response to bribery

✓ ABMS certification may prevent organization from being fined

under Section 17 (a) Malaysian Anti-Corruption Commission

(Amendment) Act 2018

NEW SERVICES

Occupational Health & Safety Management System

Certification

ISO 45001:2018

✓ To replace OHSAS 18001 & MS 1722

✓ Migration OHSAS 18001 to ISO 45001 within 3 years form

publication of ISO 45001 (Mar 2018 – Mar 2011)

✓ Validity of OHSAS 18001 certification up to 11 Mar 2021

NEW SERVICES

Customer Contact Centres Certification

ISO 18295-1:2017, ISO 18295-2:2017

Customer contact centres— Part 1: Requirements for customer contact centres— Part 2: Requirements for clients using the services of

customer contact centres

✓ Pilot Program in 2018 with 6 organization

✓ 3 certification issued to CCC

NEW SERVICES

CUSTOMER

CCC Customer Contact Centre

In-houseOutsourced

CLIENT

ISO 18295-1Describes relationship between

each party

ISO 18295-1 is used by the

CCC whether in-house or

outsourced

ISO 18295-2Describes relationship

between customer and client

with directives given to

the CCC

ISO 18295-2 is used by

the client using the

services of a CCC

whether in-house or

outsourced

Relationship between ISO 18295-1 and ISO 18295-2

Security Operations Management System Certification

ISO 18788:2015

✓ Pilot Program will be initiated

✓ Open to all Security service provider or

✓ Organization own security services

NEW SERVICES

Learning Service Provider Certification

IS0 29993:2017

Educational Organizations Management System Certification

ISO 21001:2018

NEW SERVICES

Muslim Friendly Hospitality Services Certification

MS 2610:2015

✓ Pilot Program in progress

NEW SERVICES

Good Manufacturing Practices for Cosmetics Certification

ISO 22716:2007

NEW SERVICES

ISO/TS 22163:2017

Railway applications -- Quality management system --

Business management system requirements for rail

organizations: ISO 9001:2015 and particular requirements

for application in the rail sector

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

NEW SERVICES

ISO41001:2018

Facility management -- Management systems -- Requirements with guidance for use

a) needs to demonstrate effective and efficient delivery of FM that supports the objectives of the demand organization;

b) aims to consistently meet the needs of interested parties and applicable requirements;

c) aims to be sustainable in a globally-competitive environment.

The requirements specified in ISO 41001:2018 are non-sector specific and intended to be applicable to all organizations, or parts thereof, whether public or private sector, and regardless of the type, size and nature of the organization or geographical location.

NEW SERVICES

The New Paradigm in ISO MS

Risk based thinking

Strategic thinking

Sustainable development

Improved alignment with other management systems standards

ISO 45001:2018

ISO 14001:2015 ISO 28000:2007

ISO 37001:2016

All management systems supports sustainable development goals

RISK-BASED APPROACH MS

ISO 9001 : 2015 Quality Management Systems

ISO 14001 : 2015 Environment Management Systems

ISO 45001 : 2018 Health & Safety (OH&S) Management Systems

ISO 37001 : 2016 Anti-Bribery Management Systems

ISO 28000 : 2007 Supply Chain Security Management Systems

ISO 21001 : 2018 Education Management Systems

ISO 22000 : 2018 Food Safety Management Systems

ISO 50001 : 2018 Energy Management Systems

ISO 20000-1 : 2018 IT Service Management Part 1

ISO 39001 : 2012 Road Safety Management Systems

ISO 27001 : 2013 Information Security Management Systems

ISO 55001 : 2014 Asset Management Systems

ISO 9001:2015 ISO 14001:2015 ISO 45001:2018 ISO 37001:2016 ISO 28000:2007

0. Introduction 0. Introduction 0. Introduction 0. Introduction 0. Introduction

1. Scope 1. Scope 1. Scope 1. Scope 1. Scope

2. Normative

reference

2. Normative

references

2. Normative

reference

2. Normative

references

2. Normative references

3. Terms and

definitions

3. Terms and

definitions

3. Terms and

definitions

3. Terms and

definitions

3. Terms and definitions

4. Context of the

organization

4. Context of the

organization

4. Context of the

organization

4. Context of the

organization

4. General requirements

5. Leadership 5. Leadership 5. Leadership 5. Leadership 4.1 Security management

policy

6. Planning 6. Planning 6. Planning 6. Planning 4.2 Security risk &

planning

7. Support 7. Support 7. Support 7. Support 4.3 Support

8. Operation 8. Operation 8. Operation 8. Operation 4.4Implementation &

operation

9. Performance

evaluation

9. Performance

evaluation

9. Performance

evaluation

9. Performance

evaluation

4.5 Checking & corrective

action

10. Improvement 10. Improvement 10. Improvement 10. Improvement 4.6 Management review &

continual improvement

THE ISO HIGH LEVEL STRUCTURE (HLS)

INTEGRATED MANAGEMENT SYSTEM

QMSISO 9001

ISO 13485IATF 16949

BCMISO 22301

Integrated Management

System

EMSISO 14001

OHSMSISO 45001

ISMSISO 27001

SCSMSISO 28000

▪ Risk based approach system

▪ Similar concept of PDCA

▪ Application of the same High Level

Structure (HLS)

▪ Integrated Management Systems (IMS)

CERTIFICATION PROCESS

Surveillance Audit

Once a Year

Application Stage 1

AuditStage 2

AuditCertification

Certificate valid for three (3)

years

THE CERTIFICATE