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Content Audit of Drupal.org ©2017 JB Media Institute LLC Leah Quintal Director of SEO & Content Strategy JB Media Group DrupalCon 2017 Baltimore April 25, 2017

Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Page 1: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Content Audit of Drupal.org

©2017 JB Media Institute LLC

Leah QuintalDirector of SEO & Content StrategyJB Media Group

DrupalCon 2017 BaltimoreApril 25, 2017

Page 2: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

You can find me at [email protected]

Twitter: QuintaLeah

LinkedIn: linkedin.com/in/leahquintal

I am Leah Quintal

Page 3: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

We Will Cover

Content Audits ● Why they’re important● Questions they answer● How to ask the right questions● Tools for answering those questions

Page 4: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

Example Sites

Page 5: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

Why We Need Content Audits

The majority of content strategies.

Page 6: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

A Content Audit is an exploration of and a reflection on your website

content performance.

What is a Content Audit?

Page 7: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Content audits are feedback loops.

Create or Reinvent Content

Set Goals& Strategize

Publish& Market

Wait

Measure & Assess Impact

Learn

Page 8: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

Content Audit Questions

● What content is performing best?

● What content is underperforming?

● What content should be removed?

● Are there new opportunities?

Page 9: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

Content That Performs Well May:

● Boost keyword rankings and site authority

● Convert to email subscribers

● Generate software demo requests

● Have great engagement

Page 10: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

Page 11: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

First: Explore Your Whys

Page 12: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

It’s really the Drupal community and not so much the software that makes the Drupal project what it is. So fostering the Drupal community is actually more

important than just managing the code base.”

- Dries Buytaert

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For the Community!

Purpose = Building CommunityBuilding Community = Site Goal

Page 14: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

If building community is our goal, how does content on Drupal.org support and impact that goal?

Page 15: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

How do we know if that goal has been achieved?

Page 16: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

If community is defined as engaged users on forums, module contributions, etc., and engaged community users must first register, then:

More Registrations = More Community

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Logic According to Monty Python

If she weighs the same as a duck, she’s made of wood

and therefore, a witch!

Page 18: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

The art and science of asking questions is the source of all

knowledge [for a content audit].- Thomas Berger

Page 19: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Audit Questions:

● Which pages best convert to registrations?

● Which relevant pages convert poorly?

Drupal.org Goal: Increase Registrations

Audit Tools:

● Google Analytics● Drupal.org

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Drupal.org - Registration Goal Setup - Analytics

Page 21: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Which pages best convert to registrations?

Drupal.org Goal: Increase Registrations

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Registration Goal Conversion Rates -Top Landing Pages - Analytics

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Advanced Filter - Top Landing Pages - Analytics

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Drupal.org - Top Landing Pages Leading to Registrations

Page 25: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Which pages do not convert well?

Drupal.org Goal: Increase Registrations

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Drupal.org - Pages Leading to Fewer Registrations - Analytics

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©2017 JB Media Institute LLC

Page 28: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

100,000 New Users Every Month

Page 29: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

Page 30: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Review

Drupal.org Goal: Increase Registrations

Page 31: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Drupal.org - Registration Goal - Content Audit Review

● The forum page results in the most registrations

● Individual forum posts also convert well using “log in”

● The homepage and documentation pages do not result in many registrations

● There are no registration calls to action on pages not performing well

● Conversion rates to registration could be improved sitewide

Page 32: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Insights

Drupal.org Goal: Increase Registrations

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Drupal.org Registration Goal - Insights

● Better highlight registration calls to action

● Consider adding registration calls to action on pages with lots of new user traffic

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Drupal.org Registration Goal - Insights

● Diversify registration calls to action

○ Register/Log In

○ Join Our Community

○ Contribute to the Drupal Project

○ Add Your Voice and Talent to the Drupal Project

● Improve registration page

Page 35: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Drupal.org - Improve Conversions on Top Pages

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Drupal.org - Improve Conversion on Relevant Underperforming Pages

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Drupal.org - Improve Conversion on Relevant Underperforming Pages

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Drupal.org - Registration Page

Page 39: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Join Our Community!

Me!

Page 40: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Content audits are feedback loops.

Create or Reinvent Content

Set Goals& Strategize

Publish& Market

Wait

Measure & Assess Impact

Learn

Page 41: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Explore Your Whys Round 2

Page 42: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

● Robust platform

● Many admin levels

● Super secure

● Flexible

● Open source

Why Else Do People Search Out Drupal?

Page 43: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

● Governments

● Educational Institutions

● Large Nonprofits

● Financial Industry

● More

Which Industry Sectors Benefit the Most from Drupal Features?

Page 44: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Audit Questions:

● Do we rank forgov-related searches?

● What keywords?

● Where can we improve?

Audit Tools: ● Google Keyword Planner

● Ahrefs

● Google Analytics

● Google Search

Drupal.org - Increase Gov. Audience Traffic Goal

Page 45: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Google Keyword Planner

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Google Keyword Planner

Page 47: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Do we rank for government-related searches?

For what keywords?

Drupal.org Goal: Increase Traffic from Gov Audience

Page 48: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Drupal.org - Current Rankings - Ahrefs

Page 49: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Where can we improve?

Drupal.org Goal: Increase Traffic from Gov Audience

Page 50: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Google Search Results with Ahrefs Toolbar

Search:“cms for government”

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Page 1 Search Results Selections - Ahrefs Toolbar

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Page 1 Search Results Selections - Ahrefs Toolbar

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Drupal.org in Search Results - Ahrefs Toolbar

Drupal.org is not found on the first5 pages of search results.

Page 54: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Are there existing pages that could rank better?

Drupal.org Goal: Increase Traffic from Gov Audience

Page 55: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Drupal.org Traffic to Existing Gov Pages - Analytics

Page 56: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Drupal.org Industries Government Page

Page 57: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Review

Drupal.org Goal: Increase Traffic from Gov Audience

Page 58: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Drupal.org - Improve Traffic From Gov. Audience - Audit Review

● Drupal.org ranks on page 1 for two “government” keywords

● Does not rank for “government cms”

● Pages that show up in search result do not reflect intent of search

● More appropriate pages are not earning traffic

● Drupal.org has very high authority, and could do better

Increase/Improve Traffic From Gov. Audiences

Page 59: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Insights

Drupal.org Goal: Increase Traffic from Gov Audience

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Drupal.org - Improve Traffic From Gov Audience Goal - Insights

Best Opportunity - ensure new /industries/ audience-focused pages are fully optimized for new visitors.

Page 61: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Content audits are feedback loops.

Create or Reinvent Content

Set Goals& Strategize

Publish& Market

Wait

Measure & Assess Impact

Learn

Page 62: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Better Optimize Government Industry Page

MetadataContentInterlinking

Page 63: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Government Industry Page Metadata

Page 64: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Government Industry Page Copy

● “CMS” - 1● “content management

system” - 0● “government” - 7

Page 65: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Interlink Government Industry Page to Other Top Gov Pages

Page 66: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Interlink Government Industry Page to Other Top Gov Pages

Page 67: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Interlink Government Industry Page to Other Top Gov Pages

Page 68: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

But what if I never had goals or a strategy?

Page 69: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Content audits are feedback loops.

Create or Reinvent Content

Set Goals& Strategize

Publish& Market

Wait

Measure & Assess Impact

Learn

Page 70: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

Which pages have best/worst click-through rate?

Which keywords?

Audit Basics

Page 71: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Google Search Console

Page 72: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

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Google Search Console

Page 73: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

Which pages have most engagement?

Which have least?

Audit Basics

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Google Analytics

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Analytics

Page 76: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

What are top keywords?

Could top organic pages be better optimized for those keywords?

Audit Basics

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Ahrefs

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BONUS: Content Expansion Ideas - Answer the Public

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Drupal.org Content Audit Challenges

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Drupal.org Non-profit Case Studies Page

URL Path: /node/2819677

Better Path: /case-studies/non-profit/rainforest-alliance

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Drupal.org Nodes - Analytics

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Blue Ridge National Heritage Area

/music/

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Blue Ridge National Heritage Area Google Analytics

Page 84: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

©2017 JB Media Institute LLC

Content Audit Takeaways

● Find your whys● Ask the right questions of your content● Measure content performance against site

goals● The audit purpose is to find the opportunities -

not solve challenges● Make sure you have clean URLs!● Do not fear the process

Page 85: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Create or Reinvent Content

Set Goals& Strategize

Publish& Market

Wait

Measure & Assess ImpactLearn

Content Audits catalyze the revolution that leads to the evolution of your website.

Page 86: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Join Us for Contribution Sprints

#drupalsprints

Friday, April 28, 2017

Mentored Core Sprint9:00am-12:00pmRoom: 301-303

General Sprints9:00am-6:00pmRoom: 309-310

First-Time Sprinter Workshop

9:00am-12:00pmRoom: 307-308

Page 87: Content Audit of Drupal.org April 25, 2017 DrupalCon 2017 ... · Content Audit Takeaways Find your whys Ask the right questions of your content Measure content performance against

Thank you!I appreciate your feedback:

©2017 JB Media Institute LLC

Locate this session at the DrupalCon Baltimore website:https://events.drupal.org/baltimore2017/sessions/live-content-audit-drupalorg

Take the survey!https://www.surveymonkey.com/r/drupalconbaltimore

Questions? Email me: [email protected]