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Consumer Insights and Marketing
Strategies
@2018 Sensing Asia
Comparative consumer analysis in Asia: Aging in
Japan, changing in India
Speaker:
Rieko Shofu, President and CEO, Sensing Asia Ltd (Japan)
@2017 Sensing Asia
11 September 2018
Rieko Shofu
President and CEO, Sensing Asia Ltd.
Comparative Consumer Analysis
between Japan and India
@2018 Sensing Asia4
• Marketing consulting company supporting
business development in Asia region
• Affiliate partners in 13 countries in the region
1. Consulting and M&A advisory services
2. Efficient and cost-effective support (online &
offline services)
3. Hands-on approach
What is Sensing Asia Ltd.?
@2018 Sensing Asia5
We provide 4 types of services to supporteach step of your international business development.
Basic Services
Covers regulatory information, investment •
environment, consumption, living and business cost information
Trend Sensing
• Provides future insights for business strategy planning and development of goods, services and technologies
• Analyzes signs of new trends and changes in market trends in the target market.
Advanced Services
For detailed research for international •
business expansion
Covers industry structure, regulations, •
market, customers, competitors and also searches the potential business partners
Service Overview
@2018 Sensing Asia6
Table of Contents
1. Market overview and consumer trends
1.1 Japan
1.2 India
2. Marketing strategies case studies
2.1 Japan
2.2 India
@2018 Sensing Asia7
Pupulation Pyramid
Source: Population Pyramid net
Japan India
50
20
80
50
20
80
@2018 Sensing Asia8
Average Household Income and % of Food Expenditure
17,137
1,670
0 10,000 20,000
Japan
India
Per Capita Income 2016
17,137
1,670
14.2%
30.3%
0% 10% 20% 30% 40%
Japan
India
% of Food Expenditure
Source: World Bank, Ceicdata, Knoema, World Bank
USD %
@2018 Sensing Asia9
Table of Contents
1. Market overview and consumer trends
1.1 Japan
1.2 India
2. Marketing strategies case studies
2.1 Japan
2.2 India
@2018 Sensing Asia10
Market Overview: Japan
Regulatory System
Pharmaceutical
Products
Food for Specified
Health Uses
Food with Function
Claims
Food with Nutrient
Function Claims
Food in General
Food
with
Health
Claims
• Government approval required.
• Permitted to bear claims such as
“Slows cholesterol absorption.”
• Under the business operator's own responsibility, can
bear function claims based on scientific evidence.
• No need of pre-approval by the government, but the
supporting evidence needs to be submitted.
To supplement the nutrients (vitamins, minerals, etc.) •
No need to submit a notification to the government, as •
long as the food contains certain amounts of nutrient
Source: I.Bヘルスケア, Consumer Affairs Agency
@2018 Sensing Asia11
Market Overview: Japan
Market Size and Growth
Source: Fuji Keizai
3.64 3.58 3.62
1.04 1.11 1.15
0.97 1.59 1.84
0
1
2
3
4
5
6
7
2016 2017E 2018P
Food for Specified Health Uses
Food with Nutriend Function Claims
Food with Function Claims
USD Billion
Note :1. 1USD = 107.6JPY as of Apr2018
@2018 Sensing Asia12
Market Overview: Japan
2017 Market Highlight
Source: Fuji Keizai,
• Sales of Foods with Function Claim continued to showed strong growth in 2017.
• Messages from functional claim have a stronger product appeal than food for
specified health use
• Price range is easy on the pocketbook
• New drinks and supplements with functional claim contributed to the sales
increase
Suntory Wellness renovated
the existing product to
functional foods
Coca Cola introduced a series
of drinks with functional claim
@2018 Sensing Asia13
Source: Intage
Market Share of Health Food and Supplement by Health Benefit (FY• 2017):
1st – Maintaining Health and Improving Physical Strength
2nd – Beautiful Skin and Skin Care
3rd – Recovery from Physical Exhaustion
4th – Nutrient Balance
Market Overview: Japan
Market Share by Health Benefit
@2018 Sensing Asia14
Market Share Health Foods and Supplement Market by Age
Group
10's1%
20's6% 30's
10%
40's16%
50's18%
60's27%
70's22% 10's
20's
30's
40's
50's
60's
70's
Over 50’s accounts for
Source: Intage
Note :1. 1USD = 107.6JPY as of Apr2018
Market overview: Japan
Market Share by Age Group
@2018 Sensing Asia15
Annual Average Purchase Amount for Health Foods and
Supplement per Gender and Age Group
58.5
133.9159.8
194.4230.9
318.3
373.3
41.8
146.6159.9
219.6
305.0
451.3
389.3
0
100
200
300
400
500
10's 20's 30's 40's 50's 60's 70's
USD
Male Femaie
Source: Intage
Note :1. 1USD = 107.6JPY as of Apr2018
Market overview: Japan
Purchase Amount per Gender and Generation
@2018 Sensing Asia16
Health Benefit Top 5 Female Consumers seek for (1) (2)
Female 50’s Female 60’s Female 70’s
1 Skin Care Eye Health (3) Eye Health (3)
2 Eye Health (3) Health Maintenance and Promotion
Health Maintenance and Promotion
3 Fatigue Recovery Articular Health Articular Health
4 Intestine Maintenance andPrevention of Constipation
Skin Care Bone Health
5 Health Maintenance and Promotion
Bone Health Intestine Maintenance andPrevention of Constipation
Note :1. Female over 50’s2. Sort by Purchase rate of Health Foods and Supplement with Health Benefit 3. Excludes Eye Dry prevention
Market overview: Japan
Health Benefit TOP5 Consumers Seek For
Source: Intage
@2018 Sensing Asia17
Table of Contents
1. Market overview and consumer trends
1.1 Japan
1.2 India
2. Marketing strategies case studies
2.1 Japan
2.2 India
@2018 Sensing Asia18
34%33%
31%
26%
14%
0%
5%
10%
15%
20%
25%
30%
35%
40%
India Brazil China USA UKNote :
Market Overview : IndiaPercentage of Millennial population
Source: Deloitte Database (Thomson One) and Analysis
@2018 Sensing Asia19
Market Overview : IndiaVoices from Millennial
Source: Deloitte, economic time, Morgan Stanley, Goldman Sachs
I want to have a healthy lifestyle
I check SNS everyday
I am always busy.
Convenience is important
Social goodand ethical
consumption is the rightthing to do
@2018 Sensing Asia20
34%
39%
42%
42%
48%
20%
29%
31%
31%
35%
40%
44%
47%
47%
55%
0% 10% 20% 30% 40% 50% 60%
Uniuque Offering
Sustainable Materials
Organic/Natural Ingredients
Superior Performance
High Quality Standards
Millennials
Baby Boomers
Global Average
Note :Source : Deloitte
Market Overview : IndiaPremium Millennials want to pay
@2018 Sensing Asia21
100
160
300
380
460
520546
589.68
912
0
100
200
300
400
500
600
700
800
900
1000
2011 2012 2013 2014 2015 2016 2017 2018 2022
Note :
Market Overview: India Organic Packaged Foods and Beverage Market Size
CAGR 10.8% From 2017 to 2022
@2018 Sensing Asia22
Table of contents
1. Market overview and consumer trends
1.1 Japan
1.2 India
2. Marketing strategies case studies
2.1 Japan
2.2 India
@2018 Sensing Asia23
Consumer trends: Japan
Functional Instant Food
Increasing demand, especially 60’s
Seniors can no longer cook as
before
Seniors need small portions
of foods as family size gets
smaller
Seniors are health
conscious
Instant foods does not
spoil quickly
Convenient but Healthy ➡︎Functional Instant Food
Source : Nikkei Trendy Net
@2018 Sensing Asia24
Case Study: Japan
Frozen food to Maintain Memory
Background
• Widely known that
memory is diminished
as getting older. But
few people cope with it.
1Solution
450• mg of DHA is mixed
DHA• has a good
effect on keeping
cognitive function
Easy to cook and take •
in DHA
2Appeal Point
• Maintain Memory
3
Maintain Memory
DHA+EPA, Reduce Sodium by 30%
Source : Nissui, Nikkei tredy net
@2018 Sensing Asia25
Case Study: Japan
Instant Soup to Take in Protein
Appeal Point
• Take in enough protein
3Background
1 • out of 5 seniors is
short of protein
Difficult to take in •
sufficient amount of
protein especially on
breakfast
Strong demand for high •
quality and delicious
foods among senior
1Solution
• 8 times the amount of
protein to the
regular type is mixed
• Powdery Soup
• Easy Cook
• Creamy soup with rich
taste
• Carefully selected and
elaborate ingredients
2
Soup enable to take in enough protein
Protein, Vitamin D, Calcium
@2018 Sensing Asia26
Consumer trends: Japan
Chocolate for Health
Chocolate market is led by •
seniors over 50’s.
Purchase amount of chocolate –
by seniors has increased by
50% in the past 15 years
Seniors are willing to pay more •
to high quality products
Functional Chocolate accounts •
for 10% market share in
chocolate market
Delicious Sweets, but Healthy ➡︎ Chocolate for Health
10%
@2018 Sensing Asia27
Consumer trends: JapanChou-Katsu (腸活)
Become popular these days
Aims at having a lifestyle,
exercises and diet to create a
better intestine environment
e.g.) Starting a day with
a glass of water or
drinking a spoonful of
olive oil to activate the
workings of intestines
Treats constipation, makes
skin beautiful and makes
people healthier
Chou-Katsu is “intestine activity” if literally translated
Chou-katsu
@2018 Sensing Asia28
Case Study: Japan
Lactic Acid Chocolate
SolutionBackground Appeal Point
Widely known that •
lactic acid support
health maintenance.
Few delicious lactic •
acid sweets available
Chocolate is •
considered to be hard
on stomach.
• Changed image of
Chocolate –Turn bad
image to health to
good.
• Wrapping lactic acid by
chocolate to bring to
stomach
• Delicious chocolate for
guts health
Megahit Product20 million units was
sold in 1 year since its release
1 2 3
Improve Intestinal Environment
Lactic Acid T001
@2018 Sensing Asia29
Case Study: Japan
Functional Chocolate
SolutionBackground Appeal Point
Love chocolate but •worried about its calorie, feeling guilty when eating chocolate.
No sugar added •chocolate are not sweet enough and delicious
Reduce sugar and •Scarcely-digestible dextrin is added instead
Scarcely• -digestible reduces sugar and fat absorption.
Roasted cacao beans •slowly to keep the taste delicious
• Keep Chocolate taste
delicious while
reducing sugar and fat
absorption
The first Functional Chocolate
1.2million unit wassold in 1 year since its release
1 2 3
Reduce Fat and Sugar absorption
@2018 Sensing Asia30
Table of Contents
1. Market overview and consumer trends
1.1 Japan
1.2 India
2. Marketing strategies case studies
2.1 Japan
2.2 India
@2018 Sensing Asia31
Note :
New food brand attracts Millennial who look for trendy andhealthy ➡︎“Millennial Food Brand
Hybrid and
Updates
products
Innovative
package
design
Health-
conscious
Selected
natural
ingredients
A lot of
flavors
E-commerce
Consumer Trend: India
Millennial Food Brand
Source : Rediff business, TNC
@2018 Sensing Asia32
Note :
Case Study: India
Raw Pressery
SolutionBackground Appeal Point
India is the largest •
market for juice
But juice is not healthy •
drink in India
Sugar is added as •
a reward
• Uses unique cold
pressed technology to
avoid oxidation and
preserves the nutrition
of fruits and vegetable
• Excludes added sugar,
preservatives, colours,
chemicals, additives or
artificial ingredients
• Offers a specific
nutritional need of the
body
1 2 3
Source : Raw Pressury, economictimes
@2018 Sensing Asia33
Note :
Case Study: India
KivaShots
SolutionBackground Appeal Point
• Ayurveda is 4,000 year
old Indian system of
medicine and people
know it is good for
health
• But it is complicated
and old fashioned for
Millennial
• Produce candies and
shots by picking up
Ayurveda recipes, and
adding a lot of taste
• Proactive Marketing on
SNS to reach Millennial
Healthy, tasty and •
stylish
1 2 3
Source : Kiva shots, Craft Driven
@2018 Sensing Asia34
Note :
Case Study: India
Wingreens Farms
SolutionBackground Appeal Point
Food production •
systems is destructed
and faces problems
such as use of
chemical fertilizers
But India has a •
potential to grow many
herbs and vegetables.
Train and hire •
underprivileged
farmers, women and
youth
Develop products such •
as dips by using fresh
vegetables and herbs
• Farm fresh and Healthy
• Social good and
environmental
sustainability
1 2 3
Source : Wingreens Farms, Kulzy
@2018 Sensing Asia35
Note :
Case Study: India
Veeba
SolutionBackground Appeal Point
• Sauces in the Indian
market are mediocre
• Customer appreciation
for western cuisine has
increased
• Indian like creamy and
gooey salads
Developed healthy •
dips, sauces and
dressings
Introduced authentic •
flavors from across the
world and new exotic
Indian flavors
Fat free and Calorie •
free but tasty
New and innovative •
flavor
High quality products •
1 2 3
Source : Veeba, economictimes, finetrain, what she likes
@2018 Sensing Asia36
310
754
0
100
200
300
400
500
600
700
800
2017 2023E
Frozen Food Market Size MM USD
Note :
Consumer Trends: India
Frozen Food
@2018 Sensing Asia37
Back Ground Behind Rapid Growth of Frozen Food Market
–0.05"
Note :
Consumer Trends: India
Frozen Food
Change in Life
Style• Urbanization is expanded
• More women do not have time and knowledge to cook
traditional Indian foods and
• The population of young people is glowing
• The number of single person household is increasing to
commute to work or school
• The number of working women is glowing
Change in
Consumer Trend
The demand in new various foods is increasing as •
consumers have more experience with new foods
Convenient for cooking is more important than before•
Image of frozen food is changing to more healthy foods •
thanks to progress of processing technology
• Price of Frozen food keeps low in spite of a hike in
prices
1
2
@2018 Sensing Asia38
• Frozen foods are regarded as one of the most healthy foods after fresh
foods.
–Prevent outflow of nutritious ingredients
New Product
• Coca Cola launched various frozen fruit dessert in major metro in 2018
summer
–Using local fruits such as santra (orange),
guava, anar (pomegranate), litchi,
and specific mango varieties
—Himsagar and Langra
that are grown only in West Bengal
Note :
Consumer Trends : India
Frozen Food
@2018 Sensing Asia39
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www.sensingasia.com
@2018 Sensing Asia
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