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7/23/2019 Conflicting Roles
1/24
Task 1 Task 2
AP Payments
Cash Application Bank Reconciliation
Settle Projects
Settle Projects
Cash Application
Goods Movements Enter Counts - WM
Goods Movements Enter Counts - M
Goods Movements
Maintain BankMaster !ata
Maintain Asset
!ocument
Process "endor
nvoices
Maintain Asset!ocument
Goods Receipts toP#
Maintain AssetMaster
Goods Receipts toP#
Process #verheadPostin$s
Maintain Projectsand WBS Elements
Maintain Projectsand WBS Elements
Process #verheadPostin$s
Maintain BankMaster !ata
Maintain BankMaster !ata
Manual CheckProcessin$
Create % Chan$e&reasury tem
Con'irm a &reasury&rade
Enter Counts ( Clear!i'' - M
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AP Payments
AP Payments
AP Payments
Bank Reconciliation
Service Acceptance AP Payments
P# Approval
P# Approval AP Payments
P# Approval
P# Approval Enter Counts - M
"endor MasterMaintenance
Process "endornvoices
"endor MasterMaintenance
Process "endornvoices
Maintain Purchase#rder
Process "endornvoices
Maintain Purchase#rder
Goods Receipts toP#
Process "endornvoices
Goods Receipts toP#
Maintain Purchase#rder
"endor MasterMaintenance
Maintain Purchase#rder
Maintain Purchase#rder
Enter Counts ( Clear!i'' - M
Process "endornvoices
Goods Receipts toP#
Process "endornvoices
7/23/2019 Conflicting Roles
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P# Approval
AP Payments
AP Payments
AP Payments Bank Reconciliation
Enter Counts - M
Enter Counts - WM
P# Approval
P# Approval Enter Counts - WM
"endor MasterMaintenance
Purchasin$A$reements
"endor MasterMaintenance
Purchasin$A$reements
Purchasin$A$reements
Goods Receipts toP#
Process "endornvoices
Purchasin$A$reements
Service MasterMaintenance
Maintain Purchase#rder
Maintain Purchase#rder
Enter Counts ( Clear!i'' - M
Manual CheckProcessin$
"endor MasterMaintenance
Process "endornvoices
Manual CheckProcessin$
Maintain Purchase#rder
Manual CheckProcessin$
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Service Acceptance
P# Approval
Bank Reconciliation
P# Approval
Credit Mana$ement
Sales Re)ates
Manual CheckProcessin$
Manual CheckProcessin$
Manual CheckProcessin$
Purchasin$A$reements
Manual CheckProcessin$
Service MasterMaintenance
Manual CheckProcessin$
Maintain Purchase#rder
Sales #rderProcessin$
Sales #rderProcessin$
Clear CustomerBalance
Sales #rderProcessin$
Maintain CustomerMaster !ata
Maintain CustomerMaster !ata
Process Customernvoices
Maintain CustomerMaster !ata
Clear CustomerBalance
Maintain Billin$!ocuments
Sales #rderProcessin$
Maintain Billin$!ocuments
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Credit Mana$ement Sales Re)ates
Cash Application
AR Payments
AR Payments
Cash Application
!elivery Processin$
Credit Mana$ement Cash Application
Cash Application Sales Re)ates
Cash Application
Credit Mana$ement
Maintain Billin$!ocuments
Maintain CustomerMaster !ata
Process CustomerCredit Memos
Sales !ocumentRelease
Sales #rderProcessin$
Process Customernvoices
Sales Pricin$Condition
Sales #rderProcessin$
Sales Pricin$Condition
Maintain CustomerMaster !ata
Process Customernvoices
Maintain Billin$!ocuments
Sales Pricin$Condition
Maintain CustomerMaster !ata
Clear CustomerBalance
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Cash Application
!elivery Processin$ Cash Application
Process Payroll
*R Bene'its Process Payroll
*R "endor !ata
Maintain &ime !ata Approve &ime
Maintain &ime !ata Process Payroll
Process Payroll
Maintain CustomerMaster !ata
Maintain Billin$!ocuments
Process Customernvoices
Sales #rderProcessin$
Process Customernvoices
Clear CustomerBalance
Process CustomerCredit Memos
Maintain Employee+PA, Master !ata -. - / +
0rd PartyRemittance
Maintain PayrollCon'i$uration
Maintain Employee+PA, Master !ata -. - / +
Maintain PayrollCon'i$uration
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Modi'y P! Structure
Maintain &ime !ata Payroll Maintenance
Payroll Maintenance Process Payroll
Payroll Maintenance
Maintain &ime !ata
Maintain &ime !ata Modi'y P! Structure
Maintain &ime !ata
Payroll Maintenance
Payroll Schemas Maintain &ime !ata
Basis !evelopment Con'i$uration
Basis !evelopment
Maintain Employee+PA, Master !ata -. - / +
Maintain PayrollCon'i$uration
Maintain Payroll
Con'i$uration
Maintain Employee+PA, Master !ata -. - / +
Maintain Employee+PA, Master !ata -. - / +
&ransportAdministration
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Basis 1tilities Con'i$uration
Basis 1tilities
Client Administration
Client Administration
Create &ransport Per'orm &ransport
AP# active version,
&ransport
Administration
Basis &a)leMaintenance
SystemAdministration
Basis &a)leMaintenance
Security
Administration
SecurityAdministration
&ransportAdministration
Maintain 2um)erRan$es
SystemAdministration
Maintain 1ser
Master
Maintain Pro'iles %
Roles
AP# MaintainModel
AP# Supply (!emand Plannin$
AP# Model ("ersionMana$ement
AP# Supply (!emand Plannin$
AP# Supply (!emand Plannin$
AP# !e'ineAdvanced Macros
AP# Supply (!emand Plannin$
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!elivery Processin$
CRM Billin$
Service Con'irmation
CRM Billin$
CRM Billin$
CRM Billin$
Maintain Conditions
Maintain Conditions
Process Payroll
Maintain BusinessPartner
Process CRM Sales#rder
Process CRM Sales#rder
Process CRM Sales#rder
Process CRM Sales#rder
Maintain Billin$!ocuments
Service #rderProcessin$
Maintain BusinessPartner
Maintain Billin$!ocuments
Maintain BusinessPartner
ServiceCon'irmation
ServiceCon'irmation
Maintain Billin$!ocuments
Process CreditMemo
Process CreditMemo
Maintain Billin$!ocuments
Process Customer
nvoices
Process CRM Sales#rder
Maintain#pportunity
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Process Payroll
Process Payroll
EBP % SRM nvoicin$
EBP % SRM nvoicin$
Bank Reconciliation EBP % SRM nvoicin$
Enter Counts - WM
Enter Counts - M
Service #rderProcessin$
Process CRM Sales#rder
EBP % SRM "endorMaster
EBP % SRMPurchasin$
EBP % SRMPurchasin$
EBP % SRM Goods
Receipt%ServiceAcceptance
EBP % SRMnvoicin$
EBP % SRM GoodsReceipt%Service
Acceptance
EBP % SRM "endorMaster
EBP % SRMPurchasin$
EBP % SRM GoodsReceipt%Service
Acceptance
EBP % SRM GoodsReceipt%Service
Acceptance
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Service Acceptance
Maintain *ierarchies AP Payments
Maintain *ierarchies
Maintain *ierarchies
EBP % SRM GoodsReceipt%Service
Acceptance
Enter Counts ( Clear!i'' - M
EBP % SRMPurchasin$
Goods Receipts toP#
EBP % SRMPurchasin$
EBP % SRM P#Approval
Goods Receipts toP#
EBP % SRMPurchasin$
EBP % SRM P#Approval
EBP % SRM "endorMaster
EBP % SRM P#Approval
EBP % SRMPurchasin$
EBP % SRM Maintain#r$ Structure
EBP % SRM "endorMaster
EBP % SRM Maintain#r$ Structure
EBP % SRM MaintainShoppin$ Cart
EBP % SRM P#Approval
Process "endornvoices
Manual CheckProcessin$
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Maintain *ierarchies Cash Application
Maintain *ierarchies
Maintain *ierarchies
Maintain *ierarchies
Maintain *ierarchies
Maintain *ierarchies Revenue Repostin$
Maintain *ierarchies Post 3ournal Entry
Maintain *ierarchies
Maintain *ierarchies
Maintain *ierarchies
Maintain *ierarchies
Process Customernvoices
Maintain CostCenters
Maintain Asset!ocument
Maintain AssetMaster
Maintain G4 Master!ata
Post 3ournal Entry+misc &a5%Currency,
"endor MasterMaintenance
Maintain CustomerMaster !ata
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Description of Risk
Create a non )ona-'ide )ank account and create a check 'rom it6
Pay an invoice and hide it in an asset that 7ould )e depreciated over time6
Allo7s di''erences )et7een cash deposited and cash collections posted to )e covered up
Create the asset and manipulate the receipt o' the associated asset6
Maintain a non )ona-'ide )ank account and divert incomin$ payments to it6
Create a non )ona-'ide )ank account and create manual checks 'rom it
1sers can create a 'ictitious trade and 'raudulently con'irm or e5ercise the trade
Accept $oods via $oods receipts and per'orm a WM physical inventory adjustment a'ter7ards6
Accept $oods via $oods receipts and per'orm an M physical inventory adjustment a'ter7ards6
Accept $oods via $oods receipts and per'orm an M physical inventory adjustment a'ter7ards6
Create an invoice throu$h ERS $oods receipt and hide it in an asset that 7ould )e depreciatedover time6
Post overhead e5penses to the project and settle the project 7ithout $oin$ throu$h thesettlement approval process6
1se a 'ictitious project to allocate overa$es o' an actual project8 and settle the project 7ithout$oin$ throu$h the settlement approval process6
Manipulate the 7ork )reakdo7n structure elements +pro'it centers8 )usiness areas8 cost centers8plants, and post overhead e5penses to the project
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Maintain a 'ictitious vendor and enter a "endor invoice 'or automatic payment
Maintain a 'ictitious vendor and create a payment to that vendor
Enter 'ictitious vendor invoices and then render payment to the vendor
Purchase unauthori9ed items and initiate payment )y invoicin$
Enter 'ictitious purchase orders 'or personal use and accept the $oods throu$h $oods receipt
Enter 'ictitious vendor invoices and accept the $oods via $oods receipt
Enter a 'ictitious purchase order and enter the coverin$ payment
Create a 'ictitious vendor and initiate purchases to that vendor
nappropriately procure an item and manipulatin$ the M physical inventory counts to hide6
Can hide di''erences )et7een )ank payments ( posted AP records
Receive or accept services and enter the coverin$ payments
Release a non )ona-'ide purchase order and initiate payment 'or the order )y enterin$ invoices
Approve the purchase o' unauthori9ed $oods and hide the misuse o' inventory )y not 'ullyreceivin$ the order
Commit the company to 'raudulent purchase contracts and initiate payment 'or unauthori9ed$oods and services6
Release a non )ona-'ide purchase order and the action remain undetected )y manipulatin$ theM physical inventory counts
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Enter 'ictitious purchasin$ a$reements and then render payment
Modi'y purchasin$ a$reements and then receive $oods 'or 'raudulent purposes6
Risk o' enterin$ unauthori9ed payments and reconcile 7ith the )ank throu$h the same person6
nappropriately procure an item and manipulatin$ the M physical inventory counts to hide6
nappropriately procure an item and manipulatin$ the WM physical inventory counts to hide6
Maintain a 'ictitious vendor and create a payment to that vendor
Enter 'ictitious vendor invoices and then render payment to the vendor
Enter a 'ictitious purchase order and enter the coverin$ payment
Create a 'ictitious vendor or chan$e e5istin$ vendor master data and approve purchases to thisvendor
Risk o' entry o' 'ictitious Purchasin$ A$reements and the entry o' 'ictitious "endor ormodi'ication o' e5istin$ "endor especially account data6
Enter unauthori9ed items to a purchasin$ a$reement and create an invoice to o)tain those items'or personal use
Risk o' modi'yin$ service master data +to add a service that is normally not ordered )y thecompany, and the entry o' coverin$ payments
Release a non )ona-'ide purchase order and the action remain undetected )y manipulatin$ theM physical inventory counts
Release a non )ona-'ide purchase order and the action remain undetected )y manipulatin$ theWM physical inventory counts
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Receive or accept services and manually enter the coverin$ check payments
Enter 'ictitious purchasin$ a$reements and then render manual checks 'or payment
Enter or modi'y sales documents and approve customer credit limits
Create sales documents and immediately clear customer:s o)li$ation
Create a 'ictitious customer and initiate 'raudulent sales document
Commit the company to 'raudulent purchases and initiate manual check payments 'orunauthori9ed $oods and services6
Risk o' modi'yin$ service master data +to add a service that is normally not ordered )y thecompany, and the entry o' coverin$ payments
Risk o' enterin$ unauthori9ed manual payments and reconcile 7ith the )ank throu$h the sameperson6
Where release strate$ies are utili9ed8 the same user should not maintain the purchase order andrelease or approve it6
Make an unauthori9ed chan$e to the master record +payment terms8 tolerance level, in 'avor o'the customer and enter an inappropriate invoice6
nappropriately create or chan$e re)ate a$reements and mana$e a customer:s master record inthe 'avor o' the customer6 Could also chan$e a customer:s master record to direct payment toan inappropriate location6
Potentially clear a customer:s )alance )e'ore and create or make the same chan$e to the )illin$document 'or the same customer8 clearin$ them o' their o)li$ation6
nappropriately create or chan$e a sales documents and $enerate a correspondin$ )illin$document 'or it6
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Create a 'ictitious customer and initiate payment to the unauthori9ed customer6
nitiate an unauthori9ed payment to the customer )y enterin$ 'ictitious credit memos6
Chan$e the accounts receiva)le records to cover di''erences 7ith customer statements6
Cover up unauthori9ed shipment )y creatin$ a 'ictitious sales documents
Sales price modi'ications 'or sales invoicin$6
Enter sales documents and lo7er prices 'or 'raudulent $ain
Per'orm credit approval 'unction and modi'y cash received 'or 'raudulent purposes6
Enter a 'ictitious sales re)ates and then render 'ictitious payments6
Risk o' modi'yin$ and enterin$ Sales nvoices and approvin$ Credit 4imits )y the same person6
Risk o' Sales Price modi'ications 'or Sales invoicin$6
Maintain a customer master record and post a 'raudulent payment a$ainst it
Manipulate the user:s credit limit and assi$n $enerous re)ates to e5ecute a mar$inal customer:sorder6
Create a )illin$ document 'or a customer and inappropriately post a payment 'rom the samecustomer to conceal non-payment6
Risk o' the same person enterin$ chan$es to the Customer Master 'ile and modi'yin$ the CashReceived 'or the customer6
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1ser can create a 'ictitious customer and then issue invoices to the customer6
1ser can create%chan$e an invoice and enter%chan$e payments a$ainst the invoice6
Create a credit memo then clear the customer to prompt a payment6
Modi'y payroll master data and then process payroll6 Potential 'or 'raudulent activity6
Chan$e to master data and creatin$ the remittance could result in 'raudulent payments6
Chan$e payroll master data and enter time data applied to incorrect settin$s6
Modi'y time data and process payroll resultin$ in 'raudulent payments
Chan$e con'i$uration o' payroll then process payroll resultin$ in 'raudulent payments
Chan$e con'i$uration o' payroll then modi'y payroll master data resultin$ in 'raudulent payments
1ser can create 'ictitious%incorrect delivery and enter payments a$ainst these8 potentiallymisappropriatin$ $oods6
1ser a)le to create a 'raudulent sales contract to include additional $oods and enter an incorrectcustomer invoice to hide the deception6
Chan$e employee *R Bene'its then process payroll 7ithout authori9ation6 Potential 'or'raudulent activity6
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Chan$e payroll master data and modi'y P! Structure
Enter 'alse time data and per'orm payroll maintenance6
Chan$e payroll and process payroll 7ithout proper authori9ation6
Chan$e payroll con'i$uration and per'orm maintenance on payroll settin$s6
Modi'y payroll con'i$uration and enter 'alse time data6
Enter 'alse time data and maintain P! structure
1sers may enter 'alse time data and process payroll resultin$ in 'raudulent payments6
1sers may maintain employee master data includin$ pay rates and delete the payroll result
1sers may enter 'alse time data and per'orm 7ork schedule evaluations
A developer could modi'y an e5istin$ pro$ram in production8 per'orm traces to the pro$ram and
con'i$ure the production environment to limit monitorin$ o' the pro$ram run )y increasin$ alarmthresholds and eliminatin$ audit trails throu$h e5ternal #S comma
A developer could create or modi'y a pro$ram in production and 'orce the transport o' thesechan$es a'ter the 'act to conceal irre$ular development practices6 &his also ena)les therevertin$ )ack to the pro$ram:s ori$inal version 7ithout any trace o' the chan$es made inproduction6
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Can reset the num)er ran$es +;, and delete your lo$%audit trail +
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A user could create a 'ictitious sales order to cover up an unauthori9ed shipment6
1ser can create a 'ictitious )usiness partner and then process )illin$ in CRM 'or that partner6
1ser can create a 'ictitious )usiness partner and then process )illin$ in R0 'or that partner6
A user could enter a sales order in CRM and lo7er prices via conditions 'or 'raudulent $ain
A user could create a 'ictitious )usiness partner and initiate 'raudulent sales orders 'or thatpartner6 Master data such as )usiness partners should not )e maintained )y the same users7ho process transactions usin$ that master data6
nappropriately create or chan$e sales documents and $enerate the correspondin$ )illin$document in CRM6
nappropriately create or chan$e sales documents and $enerate the correspondin$ )illin$document in R06
Enter 'ictitious service orders 'or personal use and accept the services throu$h serviceacceptance6 &he user could prompt 'raudulent payments6 n addition spare parts could )e'raudulently issued 'rom inventory as a result o' the con'irmation6
nappropriately accept or con'irm a service order and $enerate a correspondin$ )illin$ documentin CRM 'or the order6
nappropriately accept or con'irm a service order and $enerate a correspondin$ )illin$ documentin R0 'or the order6
1ser could create a 'ictitious credit memo and run )illin$ due in CRM to prompt a payment to acustomer6 &he customer could provide a kick)ack to the internal user6
1ser could create a 'ictitious credit memo and run )illin$ due in R0 to prompt a payment to acustomer6 &he customer could provide a kick)ack to the internal user6
Pricin$ conditions could )e manipulated to provide inappropriate discounts or incentives to
customers 7hich 7ill )e reali9ed in an incorrect invoice6
Commission or ncentives may )e paid )ased on the num)er o' =uali'ied leads6 nappropriately=uali'ied leads could result in 'raudulent commission payments6
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Maintain a 'ictitious vendor and enter an invoice to )e included in the automatic payment run
Purchase unauthori9ed items and prompt the payment )y invoicin$
Enter 'ictitious invoices and accept $oods or services via $oods receipt or service acceptance
Maintain a 'ictitious vendor and initiate purchases to that vendor6
A user can hide di''erences )et7een )ank payments and posted AP records6
Accept $oods via SRM $oods receipts and per'orm M physical inventory adjustment a'ter7ards6
Commission or ncentives may )e paid )ased on the num)er o' service orders6 ?raudulentorders could )e entered to achieve hi$her sales 'or commissions6
Commission or ncentives may )e paid )ased on the num)er o' sales orders6 ?raudulent orderscould )e entered to achieve hi$her sales reportin$ 'or commissions6
Enter 'ictitious orders 'or personal use and accept the $oods or services throu$h $oods receiptor service acceptance
Accept $oods via SRM $oods receipts and per'orm a WM physical inventory adjustmenta'ter7ards6
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Enter 'ictitious orders 'or personal use and access the $oods or services throu$h $oods receipt
Accept $oods via SRM $oods receipts and per'orm M physical inventory adjustment a'ter7ardsusin$ po7er'ul M transactions
Enter 'ictitious orders 'or personal use and access the $oods or services throu$h serviceacceptance
Approve the purchase o' unauthori9ed $oods and hide the misuse o' inventory )y not 'ullyreceivin$ the order in R0
Where release strate$ies are utili9ed8 the same user should not maintain the purchase order andrelease or approve it6
Create a 'ictitious vendor or chan$e e5istin$ vendor master data and approve purchases to thisvendor
Enter 'ictitious orders 'or personal use and manipulate the or$ani9ational structure to )ypassapprovals
Create or maintain 'ictitious vendor and manipulate the or$ani9ational structure to )ypassapprovals or secondary checks
nitiate purchases to selectin$ $oods to )e included in a shoppin$ cart then approvin$ thepurchase
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$
output
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output
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AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8
receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output
AP%AR%G4 master data creation and postin$ 'unctions in conjunction 7ith payment processin$8receipt o' money8 G4 account access@ and the a)ility to modi'y ECCS hierarchy and reportin$output