Company Confidential 1 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Nokia N81 For Contact Centres

1 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD

Company Confidential

Nokia N81 For Contact Centres



Introduction

There will be 3 different versions of the Nokia N81

1. Nokia N81 8 GB (WCDMA) (RM-179)

2. Nokia N81 micro SD (WCDMA) (RM-223)

3. Nokia N81 micro SD (EDGE) (China only) (RM-256)

• No WCDMA or WLAN



Keys and Controls (1/2)

Intelligent Lighting

Some keys which are used for controlling media applications are hidden until there is a use case for them (e.g. if the music player is in the foreground the media keys (play/pause, stop, forward, rewind) will light up; if the user starts a game, the game keys light up).

Naviwheel

Nokia N81 8GB supports a touch sensitive Naviwheel for fast scrolling through multimedia content. This key is integrated in the 5-way scroll navigation key.

Supported applications and use cases are:

• Nokia Nseries Music Player => fast scrolling through play lists, tracks, artists

• Nokia Multimedia Gallery => fast scrolling through photos, videos

• Multimedia Menu => rotate the menu items

The Naviwheel can be accessed by moving a finger around the 5-way scroll navigation key ring.

There is a setting to activate Naviwheel:

• Menu>Tools>Settings>General>Sensor Settings>Navi wheel



Keys and Controls (2/2)



Music



Nokia N81 : HiFi Music On The Go

Discover music

Audio accessories with standard 3.5mm plug

Visual Radio

Hifi Systems

PC rip and sync

Purchase songs online

Podcasting

Dedicated music keys



Summary: Hear New.

• Plug in compatible stereo earphones via 3.5mm plug

• Easily load music from your PC or buy songs online

• Carry up to 600 CDs with you at all times

• Download and enjoy podcasts• Explore media content fast with Navi™

wheel



Gaming



Try & Buy Play with Friends

N-Gage Features

The Discover N-Gage application gives an impression about the upcoming N-Gage service and will be installed before the full application

•It consists of:

•Space Impact Lite (preinstalled full game)

•2 demo game titles

•A video showing the upcoming N-Gage experience

A link to www.n-gage.com web pages which allows the user to register for information as soon as the service is available and to download the upcoming full N-Gage application

High Quality Games



Nokia N81 : Superior Mobile Gaming

Dedicated keys with Intelligent Key Illumination

Landscape gaming



New Multimedia Menu



Multimedia menu - Gallery

Gallery

Last captured: The last stored image or video is opened in full screen viewer. It is possible to browse through all images and videos stored in Gallery by prev/next. Thumbnail of the last image or video is shown.

Second line shows the storing date of the last item.

Slideshow: Starts the slideshow (Gallery feature).

Second line shows the number of images included in the slideshow.

Albums: Opens the Albums view from Gallery. If there are no albums, the user can create a new album.

Second line shows the number of albums.



Multimedia menu - Music

Music

Now Playing: Shows the currently (or latest) played track and playback state (play, paused). Album art is shown if available. When selected, opens the music player.

Second line shows the title of currently/latest played track.

(Radio is not supported.)

Music: Selecting this opens the music menu with ”all songs” focused. This allows access to all music in the device.

Second line shows the number of tracks stored in the device.

Podcasts: Selecting this opens the podcast menu with ”all episodes” focused.

Second line shows the number of episodes stored in the collection.

Playlists: Selecting this opens the playlist menu view with ”all playlists” focused.

Second line shows the number of playlists stored in the device.

Shuffle all songs: Starts music player in shuffle mode with a random song.

Second line shows the total playback time of all music.

OR

Nokia Music store: Launches the online Nokia Music store.

Second line shows text: "Explore new music and old favourites”

This is product configurable. Nokia music store is recommended to all products which still can manage the change.



Multimedia menu - Internet

Internet

If browser homepage is set to url:

Home page and bookmarks

The Internet tile contains browser home page as the first item, after which max 4 bookmarks from browser. Selecting homepage or bookmark launches the browser to the selected page.

Second line shows the related url.

OR

If browser homepage is set to bookmarks:

Bookmarks

The Internet tile contains max 5 bookmarks from browser. Selecting homepage or bookmark launches the browser to the selected page.

Second line shows the related url.



Multimedia menu - Contacts

Contacts

Favourite contacts: The user can manually select up to 5 contacts from the device’s contacts list to the Contacts tile. These contacts are then fast and easily reachable for voice calling, SMS, and MMS. Thumbnails, if available for the selected contacts, are shown.

Calling and messaging are addressed to the default number of the contact. Default number is shown on the second line.

The user can arrange the contacts and modify them at any time.



Multimedia menu - Maps

Maps

The recent location objects: The Maps tile shows the location objects the user has used most recently. Maximum of 5 location objects can be shown. Selecting a location object launches the Maps application showing the selected location on the map.

Second line shows the city and country information of the location as stored in the Maps application.



Multimedia menu – Games/Discover N-Gage

Games

Discover N-Gage: Opens the ”Tell Me More” section in the Get N-Gage application.

Second line shows text ”Play great games with friends around the world.”

Try game demos: Opens Games Demo List in Get N-Gage Application.

Second line shows text ” Sample the fun, try N-Gage game demos.

Download N-Gage: Starts Get-N-Gage Application.

Second line shows text ”Get started! Install the N-Gage mobile gaming application.”

GetNGI is installed in devices shipping without FullNGI.FullNGI replaces the GetNGI content in the Games tile once it is installed.



Multimedia menu – Games/N-Gage

Games

N-Gage: Opens Deck Module in N-Gage Application.

Second line shows text ” Play great games with friends around the world.”

My Games: Opens Games Module in N-Gage Application.

Second line shows text ” Your N-Gage games and demos.”

My Profile: Opens Profile Module in N-Gage Application.

Second line shows text ” Your N-Gage scores, points, and stats.”

My Friends: Opens Friends Module in N-Gage Application.

Second line shows text ” Your N-Gage friends and acquaintances.”

Games Showroom: Opens Showroom Module in N-Gage Application.

Second line shows text ” Your source for the latest N-Gage games.”

FullNGI is downloaded and installed by the user (if not included when shipping).FullNGI replaces the GetNGI content in the Games tile once it is installed.



Multimedia menu 1.0 – All tiles



Other Features



BT Device Visibility

• S60 release 3.1 provides a temporary BT Device Visibility feature, which extends the BT discoverable options of the device to support temporary visibility for a limited, user-selectable period of time. The device is set automatically in hidden mode after the visibility time has expired

• Also supported in N95, N95 8GB, N76 and E90



Setting up a WLAN access point – WLAN Wizard• Set up WLAN AP quickly and easily

• WLAN wizard available through:1. Active standby

1. Scan>Create Access point>Start Browsing

2. To save battery power, turn WLAN scanning off when not in use

2. Menu>Tools>Settings • Extra Features



Setting up a WLAN access point – Access Point set up• Menu>Tools>Connection>Access Points



Shortcuts for the Browser usage

Shortcut Description

1 Displays the Bookmarks List

2 Searches the text in the current page

3 Navigates back to the previously viewed page

4 NA

5 Lists open windows

6 NA

7 NA

8 Toggles the Page View miniature image on and off

9 Goes to the address entered

* Zooms images in, making them larger

# Zooms images out, making them smaller

0 returns you to your Home Page or Bookmarks List

C Closes the current window if more than one window is open



Data Transfer Application – New Features in version 3• UI Facelift

• Send Data (use other phone as storage device, one way only) & Retrieve (retrieve data from the other phone, one way only) functionality to complement synchronisation functionality

• Multiple shortcuts between multiple/one device(s)

• More Data types to be synchronised , i.e. MMS, SMS from old S60 phones, etc.

• User Controlled conflict handling



Data Transfer Matrix

Device 1 Device 2 Data Transferred

Device containing Data transfer application v3

S40 device supporting SyncML Contacts, Calendar, Notes


S40 with data transfer application

Contacts, Calendar, Notes, SMS, MMS


S80 or S90 Contacts and Calendar


S60 rel. 2.0 or lower Fetch only: Contacts, Calendar, Images, videos, sounds, SMS


S60 rel. 2.1 - S60 rel. 3.0: Fetch: Contacts, Calendar, Images, videos, sounds, SMS

Synchronise: Contacts, Calendar


Device containing data transfer application v1 (some S60 3.1 device)

Fetch and Synchronise: Contacts, Calendar, Gallery Files, Notes, SMS, bookmarks, recent calls,


Device containing data transfer application v3 (some S60 3.1 devices e.g N81)

Fetch and Synchronise: Contacts, Calendar, Images, videos, sounds, Notes, SMS, MMS, bookmarks, recent calls, Active Notes.



Mass Memory

(RM-179 only)



Managing Mass Memory (RM-179 only)

• The Memory application is used for managing and viewing the details of the mass memory. The following information can be viewed about this memory: name, total size, memory in use and free memory.

• The following features are supported:1. Backup to mass memory

• Enables the user to backup the multimedia computer contents to mass memory.

2. Restore from mass memory • Enables the user to restore earlier backed up data from the mass memory to

the multimedia computer internal memory

3. Format mass memory• The user can format the mass memory

4. Mass memory name• The user can define a name for the mass memory.

5. Mass memory state• The user can view details of the mass memory state, e.g. amount of data used

per file type (images, audio etc.).



Troubleshooting the Mass Memory – An Overview1. You have two ways to troubleshoot your Nokia N81 Mass Memory:

1. Using your Nokia N81 phone (Format)

2. Using your PC (Format, Scan, Defragment)

2. Preferably format your Mass memory using the disk format option in the Nokia N81

3. Do not format your Mass Memory using NTFS

4. Do not format your Mass Memory using Mac File System

5. If using the PC to format your Mass Memory use FAT 32 option

6. Detach your Nokia phone from your Computer using the "Unplug" to avoid damage to the Mass Memory may be damaged

If the above do not help, customer should visit service point



Formatting Mass Memory in Nokia N81

• This is the preferred option as it is fairly quick and will recreate the Symbian File system on the Mass Memory

• Warn Customer that all data will be lost

• Menu>Tools>Utilities>Memory>Options>Format Mass Memory



Managing Mass Memory through the PC

• If there are problems using the Mass Memory in the Nokia N81 and the user can’t/doesn’t want to format the Memory in the device, the following steps can be tried

1. Connect Nokia N81 to PC using USB Mass Storage mode

2. Run the Windows Scan drive Utility

3. Run Windows Disk defragmenter

4. Format the Mass Storage drive using FAT32• Warn customer that all data will be deleted

5. Disconnect Nokia N81 from PC using Safely remove Hardware Utility

6. Format the Mass Storage device using the Nokia N81• To recreate the Symbian File system on the Mass Memory



Using Disk Error Checking

Warning! This can take a considerable time (15 mins +)

• Precondition: Nokia N81 is connected to the PC using USB Mass Storage mode

1. In Windows Explorer right click Mass Memory and select Properties

2. Select Check Now

3. Select Automatically fix file system errors and Scan for and attempt recovery of bad sectors

4. Click Start



Using your PC Defragmenter


1. In Windows Explorer right click Mass Memory and select Properties

2. Select Defragment Now

3. Choose MASS MEMORY (E) – the user may have renamed this drive

4. Select:

1. Analyze – to determine the extent of fragmentation

2. Defragment – to analyze and start defragmenter



Formatting Mass Memory on your PC


1. In Windows Explorer right click Mass Memory and select Format

2. Select Quick Format

3. Select Start



Disconnecting Nokia N81 from PC

•Before disconnecting the device from PC be sure to eject it using (Safely Remove Hardware)

Documents

Company Confidential 1 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Nokia N81 For Contact Centres