Company Confidential 1 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD N6220 classic For Contact Centres

1 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD

Company Confidential

N6220 classic For Contact Centres



Online sharing

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View the latest uploads - feeds



Upload Example

From within The camera

From within Gallery

•After taking photo click on the envelope icon and select “send”

step 1 …

•Select

“web upload”

•Select your flickr account

•Give a title, description. Add tags and visibility settings by arrowing to that field and clicking on it

•Just hit the Green key (or “send/ Talk”) when done

On its way!

One click upload icon

Optional step 1



Maps 2.0 in Nokia 6220 classic

“MOVE” Mapping , RoutingPedestrian Guidance.

“DISCOVER” Map Search .

“CREATE”

“DRIVE” Car-centric Navigation

“SHARE” Sharing & Publishing Of Map Content



Geo tagging in Nokia 6220 classic

Usage flow:

• User activates camera

• GPS is activated and it get location fix

• User captures images and UI is indicates that GPS has been found

• Location information is attached to image

• User can continue image capture and location informationis added to those

• When images have GPS data storedto image, it can be used by online servicesto create map views with your images



Inbox Content

• Inbox

• HS-47, Headset

• CA-92U, TV-Out cable

• CA-101, USB cable

• AC-5, Charger

• CD-ROM

• 1GB Micro SD card

• Short User Guide

• Inbox (2G variant, China only)

• HS-47, Headset

• CA-92U, TV-Out cable

• CA-101, USB cable

• CA-100C, Charger cable

• AC-6C, Charger

• CD-ROM

• 512 Mb Micro SD card

• Short User Guide



S60 3.2 New Features



Remote lock by SMS

• In S60 3.2 you can lock the device and the memory card using an SMS

• To enable your device to be locked remotely, and to define the message text to be used, select Settings > Phone sett. > General > Security > Phone and SIM card > Remote phone locking > Enabled.

• The message can be 5-20 characters long.• To lock your device, send the text message to your

mobile phone number. To open your device later, select Unlock, and enter the lock code.

Other security enhancements:• Remaining number of failed entry attempts into SIM

PIN/PIN2 and PUK/PUK2 dialogs• User can see how many times PIN or PUK code

attempts are left



Improved personalization

Slideshow wallpaper in Active Idle

New Arriving call display

Versatile layout designs



UI effects and transitions

•Improved look and feel of UI by introducing powerful system wide transition effects.

•Integrated to the key use cases:

•Application launch, exit, switch and opening and closing of folder.

•Options menu opening and closing.

•Fast UI response:

•Transition effects enhance usability by improving the responsiveness of UI.



Active Idle Customization

New layouts• Flexible customization of look-and-feel for the

operators• Flexible layout design• Two reference UI layouts• UI customization tools for operators

RSS/ATOM News Ticker plug-in• Plug-in architecture for expandability• RSS/ATOM News Ticker plug-in



Personalization with own pictures

Slide show screensaver and wallpaper

•Use own pictures from gallery to be used as screen saver and slideshow wallpaper on Active Idle

•Screensaver changes pictures every 5 seconds.

•Wallpaper changes periodically. Change frequency can be between 1 minute and 1 day.

Visualisation of arriving call notification

•Utilization of wide display area

•Richer personalization with new content types – Flash components

• Images, larger than thumbnails, text, animated gif or flash content can be displayed within Arriving call -situation.



Multitasking and softkey

Easier to find the multi-tasking capability

Label for the “middle soft-key”



Labelled Middle softkey

•Existing middle softkey functionality made visible

•Both text and icon labels

•Used in portrait layouts only

Multitasking options and labelled softkey

Multitasking selection under Options

•Existing multitasking functionality made visible and highlighted in UI

•Multitasking can be found as earlier and additionally under options menu



Improvements in Messaging and Phonebook

Common view for SIM and phonebook contacts

Common composer for messages



Messaging and Phonebook

New Phonebook

•Phone and SIM contacts visible in the same view of Phonebook

•View can be set by user (phone / SIM / phone&SIM)

Messaging Editor for S60

•Simplified message creation with combined SMS&MMS editor

•SMS and MMS messages are created with one combined message editor and the bearer is automatically proposed according to the message content



Application usability improved

Calendar Event viewer

•New main view displays context of the calendar event in easy readable format

•All calendar event types are support; Appointment, To-Do, anniversary and Memo

•Supports find and use numbers, email & URI addresses from all fields.

Timed profile

•Expiration time for a selected profile

•Max 24h

New Help application• Browser/HTML based • Flexible customization• Highly visual



Downloading and streaming

• Instant Media Playback when downloading

• “Streaming” experience for all music and video downloads

• Easy personalization with downloaded content



Instant playback during download

• Enabled by progressive download (DRM + plain) from standalone browser

• User can listen to or view the content during the download process.

• Manage Multiple Concurrent Downloads Effectively

• Pause Media Consumption while Progressive Download Continues

• Dual Progress Bar in Media Players: Showing Current playback progress and Current download progress simultaneously



Downloaded content immediately ready to use

Save As- option•Take downloaded content immediately into use•Set the downloaded picture as wallpaper or mp3 as

ringing toneOwn folder

•‘Unconsumed’ downloaded content e.g. images, ringtones, mp3 files are stored to a one place.

Java Applications

•Launch the application immediately after the installation is finished

•No need to navigate to downloaded applications folder.



Push to talk and video call

OMA PoC•OMA PoC Rel 1.0 push-to-talk voice

service•Enabling interoperability over operator

and device vendor boundaries by standards based implementation

•Person-to-person, Person-to-group

Improved CS Video Call quality•H.264 Support for video call•Options:

•Higher frame rate than current 10 fps (motion)

•Same frame rate but better quality for single frames



Higher performance

WCDMA data evolution

•HSDPA support

•UI indicator for HSDPA

High Speed USB•Convenient PC – S60 Device connections for media

transfer

•Maximum speed 480Mbs

Response times

•Faster bootup

•Improved key application performance: Email, Media Gallery, Phonebook, Music Player



Better Sync with Business users

Active Sync

•Interoperable with Exchange 2003+SP2 & 2007 (w/ Active Sync protocol v2.5)

•Seamless push experience

•Supports email, contacts and calendar

•Remote Device wipe

OMA DS email sync

• Inbox, outbox and drafts folders

•See read/unread status

• Initiate sync/edit settings from email application

•Email Priority flags and ‘Reply to’ –address supported



Accurate positioning services

Better usability

•Similar UI experience like in hand held GPS

•Graphical display of the satellite positions

•Signal strength for all satellites



Troubleshooting for Nokia 6220 Classic



Nokia PC Suite 6.85.15.4

• The Nokia PC Suite version in Nokia 6220 Classic on the CD-Rom at sales start is Nokia PC Suite 6.85.15.4

• Nokia Software Updater automatically installs USB drivers on the PC, these drivers are newer than the ones in Nokia PC Suite 6.85.15.4

• The newer drivers do not work properly with Nokia PC Suite 6.85.15.4

• Possible issues the user will face if Nokia Software Updater has updated the drivers: Nokia Phone Browser does not work. Nokia Text Message Editor does not start, text messages are not shown in the Launcher.

• This issue can be solved by downloading and installing Nokia PC Suite 6.86 from www.nokia.com.

Documents

Company Confidential 1 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD N6220 classic For Contact Centres