Company Confidential 1 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / 01-10- 2008 / T&VD N5800 XpressMusic For Contact Centres NOTE: This

1 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / 01-10-2008 / T&VD

Company Confidential

N5800 XpressMusic For Contact Centres

NOTE: This product has not been publicly launched.

Until the public launch on October 2nd 2008, this is a secret product.



Contents

1. Product data

2. Nokia 5800 XpressMusic touch user interface

3. Nokia 5800 XpressMusic touch UI input methods

4. Touch Music Store

5. Use cases



Objectives for the training

• At the end of the training, you will know• the main technical specifications

• the main features of • Nokia 5800 XpressMusic

• Touch user interface

• Touch Nokia Music Store

• what you can do with the 5800 XpressMusic

• what you can do with the Touch UI



Key selling points

Touch• Amazing widescreen touch display – 3.2”, resolution 640 x 360, aspect ratio 16:9, 16 million colours• Perfectly proportional for one hand use – all the telephony and messaging • NOKIA’s intuitive familiar UI, now with responsive touch screen with tactile feedback • Easy and flexible input methods: alphanumeric keypad, full QWERTY keyboard, mini QWERTY

keyboard, full-screen handwriting

Play• All your favourite media one touch away with Media bar• Supports Touch Nokia Music Store - optimised Nokia Music Store for Touch devices• Rich audio quality from built-in stereo speakers with surround sound processing• Full-function media player, including graphic equalizer that supports all main digital music formats• Standard size 3.5 mm headphone jack for audio and TV output• 8 GB memory card

Share• Choose your favourite four people, promote them to the Contacts bar and see a full recent history of

all of your contact with them in one place – SMS, IM, e-mail, shared content with Web feeds• Integrated and seamless sharing of pictures with your friends via Share on OVI or other online

communities• 3.2 Mpix camera with auto focus, dual flash and Carl Zeiss optics



Product data



Touch screen

A-Cover and side band

Battery cover

Power key

Charger connectorAV connector 3.5 mmMicro USB

Secondary camera

Light sensor Proximity sensor

Media key

3.2 MP Carl Zeiss camera and twin LED flash

Call key

Volume/zoom key

Screen and key lock switch

Stereo speakers

Indicator LED (integrated into the Menu key)

Accent band

Pen stylus

Capture key

Cover of the SIM card slot

Cover of the memory card slot

Wrist strap opening

Earpiece

End key



Comparison to earlier products

• N95 8GB as the current best Nokia mobile display: • display: 3.2” - 39.6 mm x 70.4 mm vs. N95 8GB display: 2.8” – 43 mm x 57

mm

• resolution: 640 x 360 pixels vs. N95 8GB resolution: 240 x 320 pixels



Product specifications 1/2

• HSDPA, WCDMA 900/2100, GSM/EDGE 850/900/1800/1900• SW platform: S60 release Taco 5.0 (PPD52.50)• Display: 3.2” nHD 39.6 x 70.4, up to 16M color, Ambient lighting• UI

• Full touch UI (no ITU-T keys, nor Navikey), stylus, HWR, virtual ITU-T• Home screen (easy way to access preferred services, applications and

personal information) • Contacts bar (Person Centric UI)• Haptics with tactile feedback on the touch

• Accelerometer for autorotate

• Proximity sensor to save power and prevent inadvertent touches• Memory internal/external: Up to 81 MB internal user memory,

microSD card up to 16 GB

• Bearers and transport• HSDPA up to 3.6 Mbps• WCDMA DL 384 kbps UL 384 kbps• GPRS/EGPRS Class B, MSC 32• Dual Transfer Mode (DTM) class A, MSC 11



Product specifications 2/2

• Connectivity• Integrated GPS with Nokia Maps• A-GPS and 3GPP assistance• WLAN• Bluetooth 2.0 (A2DP/AVRCP)• TV-out• USB HS with micro-USB interface• 3.5 mm AV and 2.0 mm charger connectors

• Media• 3.2 mpixel camera resolution, 4 x smooth digital zoom, Gemini led flash. 2nd

CIF camera for video call• MP3 player supporting MP3, MP4, AAC, eAAC+ and WMA, progressive

download from music player• Media player MPEG-4, H. 263 and H.264 support• Web Browser (OSS), XHTML browsing over TCP/IP, (Java ™ MIDP 2.0)

111 mm

52 mm15.5 mm



Sales package content

Inbox

Stylus plectrum in wrist strap

Device

Extra pen stylus

Travel charger AC-8/AC-8C

Stereo headset (AD-54/HS-45)

Micro-USB cable CA-101

BL-5J

8 GB microSD card (inside phone)

Protective carrying case Portable standTV-OUT cable CA-75U

MiniDVD with OVI Suite and add-on applications, Short User Guide, QSG, TPO leaflet



Key TPO enhancements summary

Outbox

Wired stereo headset WH-500 Mini Speakers MD-8 Bluetooth stereo headset BH-504

Mini speakers MD-6 Bluetooth Speakers MD-7W 8 GB microSDHC card

Mobile Holder CR-103 Car Kit CK-100



Nokia 5800 XpressMusic touch user interface



Nokia 5800 XpressMusic touch UI

• The Nokia 5800 XpressMusic touch user interface is based on the Nokia Series 60 Touch UI, release 5.0.

• By default all controls and components support touch UI.



Tactile feedback 1/2

• Tactile feedback is a method which gives feedback to the user when the UI has received a touch down event.

• Tactile feedback includes tactile vibra feedback and tactile audio feedback, which can be on or off regardless of each other. User has the possibility to switch these settings on/off from Profiles.

• Tactile feedback is given immediately when the user touches a predefined UI component.

• Tactile feedback (audio and/or vibra) is disabled when a call is coming in and during an active call. Other situations may be designed by applications.



Tactile feedback 2/2

Tactile feedback is used in the following:

• Sensors: a double tap on the device by hand provides tactile feedback to the user in case of a successful interaction.

• Touch interaction (touch screen): interaction with the touched component has been successful.

• The user can choose whether tactile feedback is on or off (different levels are also offered).



Touch UI home screen

Activate clock:

New alarm

Alarms

World Clock

Activate status pane:

Clock

Alarms

Missed calls

Message inbox

Connectivity manager

Dialler Contacts

Activate date:

Calendar

Profiles



Touch UI home screen

• Home screen is a UI concept that offers users an easy way to access preferred customer services, applications and personal information directly from the phone’s standby mode.

• There are three different home screen themes in Nokia 5800 XpressMusic: Contacts bar, Shortcut and Basic.

• The Control pane area displays the shortcut buttons for the Dialler and Contacts applications. Single tapping on the button opens the application. The Dialler and Contacts icons are shown in all the home screen themes.

• Home screen shortcuts:• tapping the clock activates clock settings: alarms and world clock as well

as date and time settings

• tapping the date opens the menu of calendar and profiles

• tapping the right upper corner of the home screen activates the clock menu and Connectivity settings.



Contacts bar

• Contacts bar is a default home screen. It is not customisable.

• You can select four favourite people with photos into the Contacts bar.

• The Contacts bar is displayed when you have added a contact into the Contacts bar.

• You can start the set-up by tapping the Add contact to Home Screen icon on the screen and follow the instructions on the screen.

• The Contacts bar home screen has the following details:• Contacts field for image(s) of contacts

• Contact tools for communication, settings and closing

• Contact log field for communication events of the contact

• Web feed field



Contacts bar - share with your favourite people• Select your four favourite people and promote them to your Contacts

bar.

Select favourite people

See your friends’ full history by just touching their photo: for example calls and SMSs

View their shared media



Media bar

• Media bar provides an easy way to launch and switch between the selected media applications:

• Music player

• Gallery

• Share online

• Video Centre

• Web browser

• Media bar is launched on the screen by tapping the media bar icon above the display (next to XpressMusic logo on the right upper corner).

• Media bar disappears by pressing the icon again. In addition, it closes automatically after 15 seconds if the user does not click on the screen within the boundaries of the media bar.



Media bar – easy access to media applications

• Get into media as easily as possible with the media bar on the top right corner of the screen. Media bar is a shortcut to all the media applications.

Music

Gallery

Share on OVI

Video Centre (DL)

Web



Media bar - one-touch access to music

InActive

Also in portrait

Active



Media bar - one-touch access to images and videos

Active

Active



Media bar – one-touch access to share online

• Integrated and seamless share with your friends via Share on OVI .

• Easily upload and download video content on YouTube.

• Also Flickr and other services are supported.

Active

InActive



Media bar - one-touch access to the world of Video Centre

Inactive

Active



Media bar - one-touch access to the web

Active

inactive



Nokia 5800 XpressMusic touch UI input methods



Touch UI input methods

Single handed portrait usage Optimised for fast and spontaneous and frequent tasks.

Two handed landscape usage Allows fluid work flows during longer periods of interaction and navigation within media galleries and players.

PlectrumThe attached plectrum gives rapid and carefree point input for selecting and navigating while on the move.

Stylus A quick to access stylus carried in the battery cover allows precise input for hand writing recognition.



Touch UI text input methods

• The Nokia 5800 XpressMusic supports three parallel text input methods to support different interactions and market areas: virtual ITU-T, HWR and VKB. All text input methods work in both orientations (portrait and landscape). All S60 languages are supported.



Touch UI text input methods – ITU-T

• Virtual ITU-T keypad for touch variants • Virtual ITU-T (alphanumeric) keypad is displayed on

the screen and has been optimised for finger usage.

• ITU-T keypad is the traditional mobile phone keypad with 12 basic keys numeric keys 0 - 9, the Star (*) key and the Hash (#) key.

• Virtual ITU-T works both in both portrait and landscape mode.



Touch UI text input methods - HWR

• Handwriting recognition (HWR)• HWR provides a convenient input method for stylus-

enabled touch variants. By using HWR, the user is able to write letters, numbers and punctuation marks using a natural way of handwriting with the stylus.

• HWR supports character by character recognition.

• By means of the HWR training feature, the user is able to teach the handwriting recognition engine his/her own way of writing the characters.

• Handwriting recognition works in both portrait and landscape mode and is optimised for stylus use.



Touch UI text input methods - QWERTY

• Virtual QWERTY keyboard (VKB)• VKB keyboard is displayed on the screen. The

user is able to enter letters, numbers, symbols or punctuation marks by tapping the on-screen VKB.

• Virtual QWERTY keyboard works in both portrait and landscape modes. Portrait mode (Mini QWERTY keyboard) is optimised for stylus and landscape mode (Fullscreen QWERTY keyboard) is optimised for both stylus and finger use.

• The Fullscreen QWERTY has the same functions as the Mini QWERTY but it uses the whole display area.

Virtual keyboard (VKB)

Full QWERTY keyboard in landscape mode



Touch UI text input methods - QWERTY

• QWERTY - changing orientation from portrait to landscape



Touch UI input methods - tapping

• One tap• To open an application or other element on the touch screen, you normally tap it

once with your finger or the stylus.

• One tap is always used in the home screen status pane, dialler, phonebook, contacts bar, media bar and with the icon grid view.

Main menu, ApplicationsHome screen Media bar

Contacts bar



Touch UI input methods - double-tapping

• Double-tap• Double-tapping is needed, for example, to open list items in an application. Note that

in the list view, the first item is already highlighted as default so only one tap is needed to open it.

• To open files in a file list, for example a picture in Gallery, user also needs to tap them twice.



Dialler

• Using the on-screen Dialler the user can create phone calls manually by typing in the numbers.

• Dialler can also be used to send call concerned supplementary service requests to the network.

• Dialer is also used for non-call related actions, such as fetching information from the device itself (IMEI number, software version, inserting a PIN code).



Touch UI gestures

• Drag – slide your finger or the stylus on the screen when, for example, when browsing a web a page

• Swipe - slide your finger quickly on the screen. For example, to view the next or previous image in the Image viewer, swipe the image left or right.

• Scroll - to scroll up or down in a list that has a scroll bar, drag the slider of the scroll bar up or down. Scrolling speed increases when the finger is dragged further down the display, even outside the Main Pane. Speed decreases when finger is dragged closer to the focus.

• Zoom - zooming is done by tapping the screen, which brings up the controls (toolbar + zoom slider).



Adaptive search in Contacts

• A special method has been developed for search use cases in the Contacts application. It is fully language independent.

• Only possible next characters are displayed. As more characters are entered more of the list is shown.

• Works in both UI orientations.

Tap in

Find field Enter letter



5800 XpressMusic touch UI examples

Dialler – launched from home screen In-call actions Incoming call



Tips and tricks 1/3

• User can remove the back cover by strongly lifting it up from the bottom end of the device.

• User can insert the SIM card into the SIM card slot by pushing it in with the contact area on the card facing upwards and the beveled edge facing toward the device.

• User can insert the memory card into the memory card slot by pushing it in with the contact area facing upwards. You can hear a click when the card locks into place.

• You can change and customise, for example, the ringing tones and message alert tones from the Profiles menu (Menu > Settings > Personal > Profiles).

• Shortcuts for clock, profiles, calendar and connectivity can be found from the home screen status (pane) area.



Tips and tricks 2/3

• By tapping the clock on the home screen, user can access the clock.

• By tapping the profile name or date on the home screen status area, user can access profiles and calendar.

• By tapping the empty area on the status area, user gets a status pop-up window where user can access connectivity settings, clock and has detailed information about possible indicators, for example a shortcut to unread messages or Bluetooth.

• By long pressing icons on the home screen (for example a profile name, clock), a menu or toolbar hint text appears.



Tips and tricks 3/3

• Menu is accessed by pressing the menu key at the bottom of the device.

• To switch between open applications, press and hold the menu key.

• Accelerometer for UI rotation can be set from Menu -> Settings - Phone -> Sensor settings

• To access applications such as the music player or browser at any time, tap the Media key to open the media bar, and select the application.

• To change the input method, the user can press the QWERTY icon and the input method list appears.

• Input is started by pressing the field where the input is meant to be written.



Touch Music Store



Touch Nokia Music Store

• Optimised Nokia Music Store for Touch devices

• Lead device is Nokia 5800 XpressMusic

• PC support and care policies are the same as for the existing music store devices

3 Item Tool bar for quick access to:

1) The main page

2) Your account

3) Download information

Search box and Icon

Browse different promotions

Home Page

1 2 3Browser soft keys.

Options will show the standard browser options



Three Item Tool Bar – Home Page & Main Menu

Icon will take you to main menu

Main MenuFrom main menu you have quick access to music store pages

Whenever visible you can select X to return to previous page

Search via artist, track or album name



Three Item Tool Bar - My Account

My account section of the store, will allow you to see all personal information associated with you account. and to buy credits

Select track name from list of downloaded music

Purchased music section will allow you to redownload music if you have lost it (as long as you have licenses left)

Click here re download track

Selecting the account button on the tool bar will result in two possible screens,

1. If you are not logged in, this icon will ask you if you want to log in or create an account if you don’t have one

2. If you are logged in it will show your account details



Three Item Tool Bar - Downloads

If you have an active download this icon changes to green

Select green arrow to view download

details

Search



Track View

Takes you to artist

catalogue

Search for

content via artist or track name

Download button

Shows information about DRM and

track

1. 30 second clip (greyed out if not connected via WLAN as unavailable

2. Wishlist



Use cases



Functional user experiences and key use cases• Camera for capturing both spur of the moment still pictures and videos• Create your own entertainment, videos with the latest video editing

capabilities (mix still pictures, videos, music, audio)• Share your TV, your videos and your music with TV-out, WLAN (YouTube, Flickr,

UGC), BT or through internal stereo speakers• Upload your pictures or videos via internet to YouTube, MySpace etc (HSDPA, WLAN)• Show your pictures and videos on TV with TV-OUT connectivity• Show your still pictures with the slide show mode• Send them directly to your friend (BT/e-mail)• Play your music and videos directly through the internal stereo speakers (3D

surround, stereo speakers)• Play your music and videos by connecting to external stereos/speakers (line-out)

• Make video calls • Make cheap internet (VoIP) calls• Spot the latest, hot lifestyle, fashion and travel trends via browsing• Check and answer your e-mail on the go• IM (Y!, MSN, Google)



Functional use cases - video

• On the move scan and browse online media – tag them for later downloading on a PC

• Go online using the phone browser and download short video clips from, for example, YouTube or pictures from Flickr.

• Download (PC) and store videos into the Media gallery/library. And take away a selected amount to view on the phone.

• Rip your DVDs and transfer them from your PC to your phone.

• Share the best with your friend. Transfer data from phone to phone.

• Vodcast your favourite shows and bring them anywhere with you.



Functional use cases - music

• Discover music – Nokia brand is used to promote new and upcoming artists.

• Download OTA.

• Synchronise your existing content with your PC .

• Organise

• Purchase via PC.

• Stream

• Receive content from your peers.

• Listen to music• with the latest music player

• with internet radio

• Podcast your favourite shows and bring them anywhere with you.

Documents

Company Confidential 1 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / 01-10- 2008 / T&VD N5800 XpressMusic For Contact Centres NOTE: This