Community Education Series

Session 3 Managing Interpersonal Interactions Series &

Corrections Operations

Sheriff Jerry L. Clayton

In-Service Training

The trend in law enforcement training is… ◦ 95% of the annual allocated training time is

dedicated to tasks completed by peace officers 5% of the time.

◦ These are critical tasks such as firearms, defensive tactics, Taser, ASR, etc.

It is crucial that peace officers are trained well in these tasks.

The Managing Interpersonal Interactions Series enhances the knowledge and skills that peace officers utilize everyday.

Effective training is intentional. ◦ Desired outcomes are identified.

◦ Training is designed to achieve these outcomes.

◦ Behavioral changes are evaluated to check the effectiveness of the training.

◦ Training is assessed and revised as needed to better achieve the desired outcomes.

• Value to the agency/community.

• Purpose, Benefits, Goals…

Ultimate

Outcomes

• Staff & stakeholder behavioral changes.

• What behaviors need to change for us to meet

our goals?

Intermediate

Outcomes

• New or enhanced knowledge and skills

• What needs to be learned to effect desired

behavioral change.

Immediate

Outcomes

Washtenaw County will have WCSO staff that initiate positive and respectful interactions with members of the community.

Washtenaw County will have WCSO staff that will exercise discretion (make decisions/take action) according to non-biased and equitable principles.

The trust, mutual respect and communication between the Washtenaw County community and the WCSO will be enhanced.

The Washtenaw Community will view the WCSO as a legitimate policing organization.

At risk members of the community that come in contact with members of WCSO will receive a comprehensive risk and needs assessment and solution focused referral or placement.

During a crisis or critical incident WCSO will act in a manner that preserves the sanctity of all human life resulting in the elimination of excessive uses of force.

The WCSO will evolve into a healthier organization as a result of the evolution of its team member’s behaviors, decisions and actions.

Utilize the LEED model during all citizen interactions.

Utilize implicit bias intervention strategies throughout their assigned WCSO tasks.

Utilize the TDMM to ensure the quality of decisions made during all interactions.

Staff will employ IPC skills that promote effective communication.

Apply basic customer service principles during all interactions.

Utilize race, gender and other characteristics based on objective criteria including specific suspect information from a credible source.

Utilize and employ their knowledge related to Cultural Competence to enhance relationships with the community.

Utilize mental health crisis mitigation techniques to minimize harm to all parties.

Utilize verbal de-escalation techniques to promote non-violent interpersonal interaction outcomes.

Utilize the Blue Courage philosophy to better manage job related stress and cynicism.

Will initiate traffic stops, pedestrian contacts and searches consistent with procedural justice, bias-free principles and in accordance will all applicable constitutional standards.

Accurate assessment of resistive subject behavior and totality of circumstances.

Only deploying subject control techniques that allow for the effective control of resistant subject behavior while reducing the likelihood of harm or injury to all involved parties.

The Managing Interpersonal Interactions Series (MIIS) was developed to introduce or enhance knowledge and skills to meet these defined outcomes. ◦ Procedural Justice

◦ Managing Mental Health Crisis

◦ Verbal De-Escalation

◦ Implicit Bias

◦ Cultural Competence

◦ Tactical Decision Making (TDMM)

Community Perception and Expectations of Law Enforcement

Legal Authority v. Police Legitimacy

Interpersonal Interactions LEED Model ◦ Listen

◦ Explain

◦ Equity

◦ Dignity

Identifying signs and symptoms of mental health crisis.

De-Escalation skills and techniques.

Aligning individual needs with community resources.

Combating stigma

Basic Verbal Skill Training

Verbal De-Escalation Strategies

Stages of an Escalating Crisis

Advanced Verbal Skills

Complex Crisis De-Escalation

Understanding of implicit bias.

Impacts of implicit bias.

Intervention strategies and techniques.

Cultural Formula

Values & Beliefs

Myths, Stereotypes and Stigmas

Factors that contribute to stereotypes

Strategies and benefits of improved understanding and cultural competence.

Uniform approach toward decision making

Aid in the planning, assessing and managing of incidents.

Aid in the accurate and complete documentation of an incident.

Provide a tool for supervisors to evaluate performance.

University of Michigan

University of Memphis

University of Wisconsin-Madison

Washtenaw Community Mental Health

Dr. Deb Pinals

Dr. Gina Dahlem

Dr. Trish Devine

Research conducted by PERF, University of Chicago, Harvard, Yale and countless others.

The Corrections Division consists of nearly

200 uniformed and civilian support staff.

◦ Corrections Officers

◦ Community Service Officers

◦ Correctional and Community Services

◦ Court Security Officers

◦ Court Services Liaisons

Inmate Behavior Management

◦ Most jails rely on creating safety and security through simple physical containment, such as bars and locks.

◦ These are certainly a basic component for any jail, but simply relying on physical containment does not address the basic needs that people have when they become incarcerated.

◦ IBM’s operating philosophy is rooted in actively supervising and managing inmate behavior to address the needs of the inmates, preventing those unaddressed issues from manifesting themselves into larger problems.

Element #1 - Assessing Inmates Risks and Needs Element #2 - Assigning Inmates To Housing Element #3 - Meeting Inmates’ Basic Needs Element #4 - Defining and Conveying Expectations for

Inmate Behavior Element #5 - Supervising Inmates Element #6 - Keeping Inmates Productively Occupied

Direct Supervision

◦ Direct Supervision is an extension of several of the

IBM Elements, which gives Correctional Staff specific

behavioral requirements to employ on a daily basis to

comprehensively address inmate needs, while

ultimately achieving a safe, secure, clean and quiet

Correctional setting.

Element #1 - Conducts safety and security inspections

Element #2 - Is the supervisory authority in the housing unit.

Element #3 - Provides information and responds to requests

and concerns

Element #4 - Continuously interacts with Inmates throughout

the shift

Element #5 - Is familiar with all Inmates under his/her

authority.

Element #6 - Identifies and addresses problems in the

early stages

Element #7 - Motivates Inmates to comply with facility

rules and behavior expectations

Element #8 - Engages Inmates in positive activities

Element #9 - Works as a team with fellow housing unit

officers and other staff

The jail houses up to 404 inmates

In 2015, there were a total of 7,976 subjects

brought to the Washtenaw County Jail for

processing

The average daily population in 2015 was 359

inmates

Ann Arbor Police 976

Chelsea Police 35

Eastern Michigan University Police 252

LAWNET 1

MI-MDOC 191

Michigan State Police 710

Milan Police 50

Northfield Police 50

Pittsfield Township Police 647

Saline Police 69

University of Michigan Police 128

Washtenaw County Sheriff 4231

Ypsilanti Police 466

US Marshal 2

Other Agency 168

TOTAL 7,976

Community Corrections, as part of the Corrections Division, provides alternative sanctions and services to incarceration.

Both pretrial and sentenced offenders are referred to programs and supervision under Community Corrections in lieu of remaining in, or returning to jail.

Community Corrections is responsible for Washtenaw County’s pretrial services and supervision, intensive probation supervision, electronic monitoring, drug testing, and treatment programming.

2,319 total program referrals 21,500 drug tests 500-700 people at the front window a week 500-600 drug tests per week Average number of Felony/Misdemeanor Pretrial

Supervision Clients = 175-250 Average number of Sentenced Felony and

Misdemeanor Intensive Probationers = 25 - 55 Average Number of Electronic Monitoring Clients =

150-180 Overall success rate of 85% for all programs

combined

Correctional Services is responsible for Inmate programming and inmate services such as pleas by mail, incarceration verification notices, earned and early release petitions, jail population management and volunteer services.

There are several programs offered to Inmates in the jail. These programs include basic education and literacy, GED, substance abuse, cognitive behavioral therapy, domestic violence, employment/vocational, trauma, and art therapy.

There are a variety of religious programs and services available to the Inmate population

Over 350 volunteers have access to the jail to facilitate treatment groups and provide religious services to the Inmate population

In 2015, 1,257 program classes were held in the jail

There were 115 Inmates released early for program participation

The Washtenaw County Sheriff’s Office is committed

to developing and implementing reentry based

programming for inmates in the jail

Corrections staff have spent the last 3 years

researching, educating, training, and designing a

reentry program for all offenders

Washtenaw County’s Reentry Initiative is a systematic

approach to successful offender reintegration,

recidivism reduction, and enhanced public safety

Reentry programming will provide opportunities for

offenders to successfully connect as productive

members of society

Through active partnerships with all stakeholders,

reintegration will contribute to safer communities

and an enhanced quality of life

The Washtenaw County Sheriff’s Office Community Work Program (CWP) is an alternative to incarceration program that the courts sentence people to in order for them to provide community labor in lieu of incarceration.

The Community Work Program provides services to local municipalities and other non-profit organizations throughout Washtenaw County seven days a week from 0800-1600 (except on recognized Washtenaw County holidays).

People sentenced to the CWP may be assigned to perform: ◦ Road and drainage ditch clean up ◦ Landscaping and lawn maintenance ◦ General labor and neighborhood beautification projects

The CWP provides for: ◦ Alternative means to adjudicate cases in order to avoid lengthy

and costly jail confinement ◦ Cost-free community service labor to build, repair, and improve

community and county properties ◦ Reduces jail overcrowding and improves jail utilization for more

serious offenders ◦ Offenders the opportunity to maintain existing employment,

educational commitments, and family ties

In 2015, 758 defendants were sentenced to the

CWP

These 758 defendants worked a total of 2,526

days in lieu of jail time

Saved $341,010 in jail bed space dollars ($135

per day x 2526 days reporting for CWP)

Area Number of Participants Number of Hours Work Performed

Ann Arbor City 58 390

Augusta Township 10 70

County-Wide Snow Removal List 57 449

Boy Scout Camp Munhacke 68 443

Chelsea City 25 175

Community Corrections 22 154

County Parks 48 336

County-Wide Trash Pick-up 65 455

Dexter 34 238

District Courts 39 251

Eastern Michigan University 212 1191

Food Pantry 473 1890

Manchester 77 497

March Of Dimes 23 128

Matthaei Botanical Gardens 13 75

Milan 12 48

Pittsfield Township 32 149

Firearms Range Clean Up 30 126

Road Commission / Freeway Trash 254 373

Saline City 64 309

Scio Township 29 188

Superior Township 6 12

Habitat for Humanity 72 403

Washtenaw County Sheriff’s Office 339 1366

Recycle Centers 106 591

Ypsilanti City/Ypsilanti Township 550 1647

Lodi Township 10 70

The House by the Side Of The Road 109 809

The Washtenaw County Sheriff’s Office Court

Security Unit is entrusted with providing security

for many of the area courts

The thirty-nine (39) part-time Court Security

Officers, three (3) full-time Corrections Officers assigned as bailiffs, and one (1) Sergeant

Collectively these Officer supervise, regulate, and

manage security operations at seven (7) locations ◦ 22nd Circuit Court

◦ 14A1

◦ 14A2

◦ 14A3

◦ 14A4

◦ 15th District Court

◦ Community Corrections