Community Education Series
Session 3 Managing Interpersonal Interactions Series &
Corrections Operations
Sheriff Jerry L. Clayton
In-Service Training
The trend in law enforcement training is… ◦ 95% of the annual allocated training time is
dedicated to tasks completed by peace officers 5% of the time.
◦ These are critical tasks such as firearms, defensive tactics, Taser, ASR, etc.
It is crucial that peace officers are trained well in these tasks.
The Managing Interpersonal Interactions Series enhances the knowledge and skills that peace officers utilize everyday.
Effective training is intentional. ◦ Desired outcomes are identified.
◦ Training is designed to achieve these outcomes.
◦ Behavioral changes are evaluated to check the effectiveness of the training.
◦ Training is assessed and revised as needed to better achieve the desired outcomes.
• Value to the agency/community.
• Purpose, Benefits, Goals…
Ultimate
Outcomes
• Staff & stakeholder behavioral changes.
• What behaviors need to change for us to meet
our goals?
Intermediate
Outcomes
• New or enhanced knowledge and skills
• What needs to be learned to effect desired
behavioral change.
Immediate
Outcomes
Washtenaw County will have WCSO staff that initiate positive and respectful interactions with members of the community.
Washtenaw County will have WCSO staff that will exercise discretion (make decisions/take action) according to non-biased and equitable principles.
The trust, mutual respect and communication between the Washtenaw County community and the WCSO will be enhanced.
The Washtenaw Community will view the WCSO as a legitimate policing organization.
At risk members of the community that come in contact with members of WCSO will receive a comprehensive risk and needs assessment and solution focused referral or placement.
During a crisis or critical incident WCSO will act in a manner that preserves the sanctity of all human life resulting in the elimination of excessive uses of force.
The WCSO will evolve into a healthier organization as a result of the evolution of its team member’s behaviors, decisions and actions.
Utilize the LEED model during all citizen interactions.
Utilize implicit bias intervention strategies throughout their assigned WCSO tasks.
Utilize the TDMM to ensure the quality of decisions made during all interactions.
Staff will employ IPC skills that promote effective communication.
Apply basic customer service principles during all interactions.
Utilize race, gender and other characteristics based on objective criteria including specific suspect information from a credible source.
Utilize and employ their knowledge related to Cultural Competence to enhance relationships with the community.
Utilize mental health crisis mitigation techniques to minimize harm to all parties.
Utilize verbal de-escalation techniques to promote non-violent interpersonal interaction outcomes.
Utilize the Blue Courage philosophy to better manage job related stress and cynicism.
Will initiate traffic stops, pedestrian contacts and searches consistent with procedural justice, bias-free principles and in accordance will all applicable constitutional standards.
Accurate assessment of resistive subject behavior and totality of circumstances.
Only deploying subject control techniques that allow for the effective control of resistant subject behavior while reducing the likelihood of harm or injury to all involved parties.
The Managing Interpersonal Interactions Series (MIIS) was developed to introduce or enhance knowledge and skills to meet these defined outcomes. ◦ Procedural Justice
◦ Managing Mental Health Crisis
◦ Verbal De-Escalation
◦ Implicit Bias
◦ Cultural Competence
◦ Tactical Decision Making (TDMM)
Community Perception and Expectations of Law Enforcement
Legal Authority v. Police Legitimacy
Interpersonal Interactions LEED Model ◦ Listen
◦ Explain
◦ Equity
◦ Dignity
Identifying signs and symptoms of mental health crisis.
De-Escalation skills and techniques.
Aligning individual needs with community resources.
Combating stigma
Basic Verbal Skill Training
Verbal De-Escalation Strategies
Stages of an Escalating Crisis
Advanced Verbal Skills
Complex Crisis De-Escalation
Understanding of implicit bias.
Impacts of implicit bias.
Intervention strategies and techniques.
Cultural Formula
Values & Beliefs
Myths, Stereotypes and Stigmas
Factors that contribute to stereotypes
Strategies and benefits of improved understanding and cultural competence.
Uniform approach toward decision making
Aid in the planning, assessing and managing of incidents.
Aid in the accurate and complete documentation of an incident.
Provide a tool for supervisors to evaluate performance.
University of Michigan
University of Memphis
University of Wisconsin-Madison
Washtenaw Community Mental Health
Dr. Deb Pinals
Dr. Gina Dahlem
Dr. Trish Devine
Research conducted by PERF, University of Chicago, Harvard, Yale and countless others.
The Corrections Division consists of nearly
200 uniformed and civilian support staff.
◦ Corrections Officers
◦ Community Service Officers
◦ Correctional and Community Services
◦ Court Security Officers
◦ Court Services Liaisons
Inmate Behavior Management
◦ Most jails rely on creating safety and security through simple physical containment, such as bars and locks.
◦ These are certainly a basic component for any jail, but simply relying on physical containment does not address the basic needs that people have when they become incarcerated.
◦ IBM’s operating philosophy is rooted in actively supervising and managing inmate behavior to address the needs of the inmates, preventing those unaddressed issues from manifesting themselves into larger problems.
Element #1 - Assessing Inmates Risks and Needs Element #2 - Assigning Inmates To Housing Element #3 - Meeting Inmates’ Basic Needs Element #4 - Defining and Conveying Expectations for
Inmate Behavior Element #5 - Supervising Inmates Element #6 - Keeping Inmates Productively Occupied
Direct Supervision
◦ Direct Supervision is an extension of several of the
IBM Elements, which gives Correctional Staff specific
behavioral requirements to employ on a daily basis to
comprehensively address inmate needs, while
ultimately achieving a safe, secure, clean and quiet
Correctional setting.
Element #1 - Conducts safety and security inspections
Element #2 - Is the supervisory authority in the housing unit.
Element #3 - Provides information and responds to requests
and concerns
Element #4 - Continuously interacts with Inmates throughout
the shift
Element #5 - Is familiar with all Inmates under his/her
authority.
Element #6 - Identifies and addresses problems in the
early stages
Element #7 - Motivates Inmates to comply with facility
rules and behavior expectations
Element #8 - Engages Inmates in positive activities
Element #9 - Works as a team with fellow housing unit
officers and other staff
The jail houses up to 404 inmates
In 2015, there were a total of 7,976 subjects
brought to the Washtenaw County Jail for
processing
The average daily population in 2015 was 359
inmates
Ann Arbor Police 976
Chelsea Police 35
Eastern Michigan University Police 252
LAWNET 1
MI-MDOC 191
Michigan State Police 710
Milan Police 50
Northfield Police 50
Pittsfield Township Police 647
Saline Police 69
University of Michigan Police 128
Washtenaw County Sheriff 4231
Ypsilanti Police 466
US Marshal 2
Other Agency 168
TOTAL 7,976
Community Corrections, as part of the Corrections Division, provides alternative sanctions and services to incarceration.
Both pretrial and sentenced offenders are referred to programs and supervision under Community Corrections in lieu of remaining in, or returning to jail.
Community Corrections is responsible for Washtenaw County’s pretrial services and supervision, intensive probation supervision, electronic monitoring, drug testing, and treatment programming.
2,319 total program referrals 21,500 drug tests 500-700 people at the front window a week 500-600 drug tests per week Average number of Felony/Misdemeanor Pretrial
Supervision Clients = 175-250 Average number of Sentenced Felony and
Misdemeanor Intensive Probationers = 25 - 55 Average Number of Electronic Monitoring Clients =
150-180 Overall success rate of 85% for all programs
combined
Correctional Services is responsible for Inmate programming and inmate services such as pleas by mail, incarceration verification notices, earned and early release petitions, jail population management and volunteer services.
There are several programs offered to Inmates in the jail. These programs include basic education and literacy, GED, substance abuse, cognitive behavioral therapy, domestic violence, employment/vocational, trauma, and art therapy.
There are a variety of religious programs and services available to the Inmate population
Over 350 volunteers have access to the jail to facilitate treatment groups and provide religious services to the Inmate population
In 2015, 1,257 program classes were held in the jail
There were 115 Inmates released early for program participation
The Washtenaw County Sheriff’s Office is committed
to developing and implementing reentry based
programming for inmates in the jail
Corrections staff have spent the last 3 years
researching, educating, training, and designing a
reentry program for all offenders
Washtenaw County’s Reentry Initiative is a systematic
approach to successful offender reintegration,
recidivism reduction, and enhanced public safety
Reentry programming will provide opportunities for
offenders to successfully connect as productive
members of society
Through active partnerships with all stakeholders,
reintegration will contribute to safer communities
and an enhanced quality of life
The Washtenaw County Sheriff’s Office Community Work Program (CWP) is an alternative to incarceration program that the courts sentence people to in order for them to provide community labor in lieu of incarceration.
The Community Work Program provides services to local municipalities and other non-profit organizations throughout Washtenaw County seven days a week from 0800-1600 (except on recognized Washtenaw County holidays).
People sentenced to the CWP may be assigned to perform: ◦ Road and drainage ditch clean up ◦ Landscaping and lawn maintenance ◦ General labor and neighborhood beautification projects
The CWP provides for: ◦ Alternative means to adjudicate cases in order to avoid lengthy
and costly jail confinement ◦ Cost-free community service labor to build, repair, and improve
community and county properties ◦ Reduces jail overcrowding and improves jail utilization for more
serious offenders ◦ Offenders the opportunity to maintain existing employment,
educational commitments, and family ties
In 2015, 758 defendants were sentenced to the
CWP
These 758 defendants worked a total of 2,526
days in lieu of jail time
Saved $341,010 in jail bed space dollars ($135
per day x 2526 days reporting for CWP)
Area Number of Participants Number of Hours Work Performed
Ann Arbor City 58 390
Augusta Township 10 70
County-Wide Snow Removal List 57 449
Boy Scout Camp Munhacke 68 443
Chelsea City 25 175
Community Corrections 22 154
County Parks 48 336
County-Wide Trash Pick-up 65 455
Dexter 34 238
District Courts 39 251
Eastern Michigan University 212 1191
Food Pantry 473 1890
Manchester 77 497
March Of Dimes 23 128
Matthaei Botanical Gardens 13 75
Milan 12 48
Pittsfield Township 32 149
Firearms Range Clean Up 30 126
Road Commission / Freeway Trash 254 373
Saline City 64 309
Scio Township 29 188
Superior Township 6 12
Habitat for Humanity 72 403
Washtenaw County Sheriff’s Office 339 1366
Recycle Centers 106 591
Ypsilanti City/Ypsilanti Township 550 1647
Lodi Township 10 70
The House by the Side Of The Road 109 809
The Washtenaw County Sheriff’s Office Court
Security Unit is entrusted with providing security
for many of the area courts
The thirty-nine (39) part-time Court Security
Officers, three (3) full-time Corrections Officers assigned as bailiffs, and one (1) Sergeant
Collectively these Officer supervise, regulate, and
manage security operations at seven (7) locations ◦ 22nd Circuit Court
◦ 14A1
◦ 14A2
◦ 14A3
◦ 14A4
◦ 15th District Court
◦ Community Corrections