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Wel -ComeWel -ComeToToAllAll
Communication mean a sender transferring a message containing information to a receiver.
We can’t control people We can’t control people but we can manage our but we can manage our
response to themresponse to them
Essence of communication skill
सं�त जगतग�रु त�काराम महाराज सं�त जगतग�रु त�काराम महाराज
रा�मा�यण घडले |माहा�भा�रात घडले |त्य��ना� का�राण�भा�त |हा�त का� जका शब्द ||
म्हाण�ना शब्द जपा�वा� |शब्द पा�ज�वा� |शब्द पा�सा�वा� |बॊ लेण्य� आधी� ||
घ�सा�वा� शब्द |त�सा�वा� शब्द |त�ले�वा� शब्द |बॊ�लेण्य� पा�वा$ ||
शब्द हाचि& का�तरा |शब्द सा�ईद�रा� |बॊत�वात शब्द |श�स्त्रा�धी�रा ||
बॊ�ले�वा मा�जका |नामाका ,खमा�ग ,खमाका |ठे वा�वा भा�ना |दश ,का�ळ ,पा�त्रा�& || बॊ�ले�वा बॊरा |बॊ�ले�वा खरा |
का�ण�च्य�हा� माना�वारा |पा�ड� नाय &रा || का�ण�&हा� वामा0 |व्यं�ग आणिण बिंबॊ4ग |
ज�तपा�त धीमा0 |का�ढू�& नाय || थो�डक्य�त सामाजण |थो�डक्य�त सामाज�वाण |
मा�द्देसा�द बॊ�लेण |हिहा सा�वा�द काले� || शब्द��माध्य झळका�वा� |ज्ञा�ना ,कामा0 ,भाक्ती> |
स्वा�ना�भावा�त�ना जन्मा�वा� |प्रत्यका शब्द || शब्द�� मा�ळ द�गले |शब्द�� मा�ळ मा�गले |
शब्द��& हा ज�गले |ज�गAत रा�हा�वा || ज�भावारा� त�बॊ� |सावा�0सा�खद�त� |
पा�ण� ,वा�ण� ,ना�ण� |ना�सा� नाका� ||
Communications
With our SelfWith others
20%80%
CYCLE CYCLE
THOUGHTS
HABBITS
NATURE
WORDS ACTIONS
ROLL PLAYROLL PLAY
FAM
ILY
FRIEND
BOSS
SOCIALCOLL
EAGUE
We Communicate viaWe Communicate via
Word = 7 % Tone = 38%Body language = 55 %
““D” GradeD” Grade
D evoted to SubjectD enoted to ContainsD ecorated by Proverbs ,QuotesD eveloped the Skill D aring to Speak
55 WWivesives & & 1 1 HHusbandusband rule rule
W hy to talkW hen to talkW here to talkW hich [ subject] to talkW hom to talkHow to talk
Perfect Communication
Eye contact +
Pauses
" मा� त�झ� नावारा�, त� मा�झ� बॊ�यका� आपाण चिसानामा�ले� ज�ऊ.“.
"मा�, त�झ� नावारा�, त�, मा�झ� बॊ�यका� आपाण चिसानामा�ले� ज�ऊ.
PausesPauses
Tone Tone
I --WANT TO SPEAK WITH YOU.I -WANT-- TO SPEAK WITH YOU.I WANT -TO SPEAK-- WITH YOU.I WANT TO SPEAK -WITH --YOU.I WANT TO SPEAK WITH -YOU.--
TouchTouch
ZoneZone
The Intimate zone 45 cm
personal 45 – 120 cm
Social Zone 120 – 360 cm
Public Zone 360 & 750 cm more
Communication skill in Organization As a Team
•Responsible Synchronization of individual unit to keep the progress in
the right direction .
Always try to “Express”
Never try to “Impress”
ConflictConflict
Conflict
Disagreement through which the parties involved identify a “threat” to their needs, interests or concerns.
Five methods to handle conflict:
Running away Being cooperative to the other party Defeating the other party Winning a little/ losing a little Co-operating
CommunicationCommunication
Speaking◦Know what you want to say◦Control Fear◦Stop Talking and Listen◦Think before you talk◦Believe in your message◦Repeat Major Points◦Find Out what your Listener wants
Conscious Mind Speak with Conscious Mind Speak with WordsWords
Body Language Speaks
About subconscious status of mind
Sad Sad
Worried but still hopesWorried but still hopes
happyyyyyyyyhappyyyyyyyy
Try to recollectTry to recollect
Restless with WorriesRestless with Worries
I am openI am open
Thinking seriously Thinking seriously
Looking worried Looking worried
Confident GentlemanConfident Gentleman
Come on, I am confidentCome on, I am confident
Relaxed - want more relaxRelaxed - want more relax
Chalo start ones again [ Refresh]Chalo start ones again [ Refresh]
Not in good mental shapeNot in good mental shape
Thanks
Rajendra Bhide