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Wel -Come Wel -Come To To All All

Communication Skill

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Page 1: Communication Skill

Wel -ComeWel -ComeToToAllAll

Page 2: Communication Skill

Communication mean a sender transferring a message containing information to a receiver.

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We can’t control people We can’t control people but we can manage our but we can manage our

response to themresponse to them

Essence of communication skill

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सं�त जगतग�रु त�काराम महाराज सं�त जगतग�रु त�काराम महाराज

रा�मा�यण घडले |माहा�भा�रात घडले |त्य��ना� का�राण�भा�त |हा�त का� जका शब्द ||

म्हाण�ना शब्द जपा�वा� |शब्द पा�ज�वा� |शब्द पा�सा�वा� |बॊ लेण्य� आधी� ||

घ�सा�वा� शब्द |त�सा�वा� शब्द |त�ले�वा� शब्द |बॊ�लेण्य� पा�वा$ ||

शब्द हाचि& का�तरा |शब्द सा�ईद�रा� |बॊत�वात शब्द |श�स्त्रा�धी�रा ||

बॊ�ले�वा मा�जका |नामाका ,खमा�ग ,खमाका |ठे वा�वा भा�ना |दश ,का�ळ ,पा�त्रा�& || बॊ�ले�वा बॊरा |बॊ�ले�वा खरा |

का�ण�च्य�हा� माना�वारा |पा�ड� नाय &रा || का�ण�&हा� वामा0 |व्यं�ग आणिण बिंबॊ4ग |

ज�तपा�त धीमा0 |का�ढू�& नाय || थो�डक्य�त सामाजण |थो�डक्य�त सामाज�वाण |

मा�द्देसा�द बॊ�लेण |हिहा सा�वा�द काले� || शब्द��माध्य झळका�वा� |ज्ञा�ना ,कामा0 ,भाक्ती> |

स्वा�ना�भावा�त�ना जन्मा�वा� |प्रत्यका शब्द || शब्द�� मा�ळ द�गले |शब्द�� मा�ळ मा�गले |

शब्द��& हा ज�गले |ज�गAत रा�हा�वा || ज�भावारा� त�बॊ� |सावा�0सा�खद�त� |

पा�ण� ,वा�ण� ,ना�ण� |ना�सा� नाका� ||

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Communications

With our SelfWith others

20%80%

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CYCLE CYCLE

THOUGHTS

HABBITS

NATURE

WORDS ACTIONS

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ROLL PLAYROLL PLAY

FAM

ILY

FRIEND

BOSS

SOCIALCOLL

EAGUE

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We Communicate viaWe Communicate via

Word = 7 % Tone = 38%Body language = 55 %

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““D” GradeD” Grade

D evoted to SubjectD enoted to ContainsD ecorated by Proverbs ,QuotesD eveloped the Skill D aring to Speak

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55 WWivesives & & 1 1 HHusbandusband rule rule

W hy to talkW hen to talkW here to talkW hich [ subject] to talkW hom to talkHow to talk

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Perfect Communication

Eye contact +

Pauses 

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" मा� त�झ� नावारा�, त� मा�झ� बॊ�यका� आपाण चिसानामा�ले� ज�ऊ.“.

"मा�, त�झ� नावारा�, त�, मा�झ� बॊ�यका� आपाण चिसानामा�ले� ज�ऊ. 

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PausesPauses

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Tone Tone

I --WANT TO SPEAK WITH YOU.I -WANT-- TO SPEAK WITH YOU.I WANT -TO SPEAK-- WITH YOU.I WANT TO SPEAK -WITH --YOU.I WANT TO SPEAK WITH -YOU.--

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TouchTouch

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ZoneZone

The Intimate zone 45 cm

personal 45 – 120 cm

Social Zone 120 – 360 cm

Public Zone 360 & 750 cm more

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Communication skill in Organization As a Team

•Responsible Synchronization of individual unit to keep the progress in

the right direction .

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Always try to “Express”

Never try to “Impress”

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ConflictConflict

Conflict

Disagreement through which the parties involved identify a “threat” to their needs, interests or concerns.

Five methods to handle conflict:

Running away Being cooperative to the other party Defeating the other party Winning a little/ losing a little Co-operating

Page 22: Communication Skill

CommunicationCommunication

Speaking◦Know what you want to say◦Control Fear◦Stop Talking and Listen◦Think before you talk◦Believe in your message◦Repeat Major Points◦Find Out what your Listener wants

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Conscious Mind Speak with Conscious Mind Speak with WordsWords

Body Language Speaks

About subconscious status of mind

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Sad Sad

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Worried but still hopesWorried but still hopes

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happyyyyyyyyhappyyyyyyyy

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Try to recollectTry to recollect

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Restless with WorriesRestless with Worries

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I am openI am open

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Thinking seriously Thinking seriously

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Looking worried Looking worried

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Confident GentlemanConfident Gentleman

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Come on, I am confidentCome on, I am confident

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Relaxed - want more relaxRelaxed - want more relax

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Chalo start ones again [ Refresh]Chalo start ones again [ Refresh]

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Not in good mental shapeNot in good mental shape

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Thanks

Rajendra Bhide