CISB113 CISB113 Fundamentals of Information Fundamentals of Information

SystemsSystems

RevisionRevision

Subject Learning OutcomesSubject Learning Outcomes

At the end of this course, you should be able to:• define an information system from business perspectives • explain the impact of IT/IS to our everyday lives• describe the role of IT/IS in common business environments • identify business processes and ways how IT/IS can be used to

improve business processes • describe the types of Information Systems• describe the activities and issues involved in managing IS

project development

1. Introduction to Data, 1. Introduction to Data, Information and SystemsInformation and Systems

At the end of this lesson, you should be able to:• Distinguish between data and information• Describe the characteristics of a good

information• Describe a system• Describe an Information System

1. Introduction to Data, 1. Introduction to Data, Information and SystemsInformation and Systems

Keywords:• Data• Information• Knowledge• Systems• Information Systems• Hardware• Software

• Procedure• Characteristics of

Good Information • Automated IS

2. The Significance of IS in 2. The Significance of IS in BusinessBusiness

At the end of this lesson, you should be able to:• Describe the organization structure and types

of Information Systems supporting at each level

• Explain the significance of IS in organization

2. The Significance of IS in 2. The Significance of IS in BusinessBusiness

Keywords:• Business Process

– Operational Level– Knowledge Level– Management

Level– Strategic Level

3. Competing with Information 3. Competing with Information TechnologyTechnology

At the end of this lesson, you should be able to:• Describe Porter’s 5 competitive forces • Explain how IT/IS affects the competitive

forces

3. Competing with Information 3. Competing with Information TechnologyTechnology

Keywords:• Competitive Advantage• Porter’s Five Competitive

Forces– Bargaining Power of Buyers– Bargaining Power of Suppliers– Threats of New Entrants– Rivalry among competing

competitors– Threats of substitute

products/services

• Competitive Strategy– Cost Leadership– Innovation– Differentiation– Promote Growth– Develop Alliances

4. Types of IS in Organization4. Types of IS in Organization

At the end of this lesson, you should be able to:• Describe Porter’s Value Chain• Describe the types of IS in organization

Supportprocesses

Primaryprocesses

4. Types of IS in Organization4. Types of IS in OrganizationKeywords:• Porter’s Value Chain

– Primary Processes– Support Processes

• Transaction Processing Systems– Batch Processing– Online Processing

• Office Automation Systems• Knowledge Management

Systems

• Management Information Systems

• Decision Support Systems• Executive Support

Systems

5. Cross Functional Enterprise 5. Cross Functional Enterprise SystemSystem

At the end of this lesson, you should be able to:• Discuss Business Process Re-engineering• Describe Cross Functional Enterprise Systems

The above diagram is an example of a business process that must be supported by cross-functional enterprise Information Systems

Scenario : A new product development process in a manufacturing company

5. Cross Functional Enterprise 5. Cross Functional Enterprise SystemsSystems

Keywords:• Cross Functional Business

Process• Business Process Re-

Engineering• Cross Functional Enterprise

Systems• Customer Relationship

Management Systems (CRM)

• Supply Chain Management Systems (SCM)

• Enterprise Resources Planning (ERP)

6. Telecommunication & 6. Telecommunication & NetworksNetworks

At the end of this lesson, you should be able to:• Describe the values of telecommunications

and networks to business• Describe the common elements of

telecommunications and network

6. Telecommunication & 6. Telecommunication & NetworksNetworks

Keywords:• e Business• e Commerce • Network• Internet• Intranet• Extranet• Peer – To – Peer• LAN• WAN

• VPN• Firewall• ISP

7. Data Management7. Data Management

At the end of this lesson, you should be able to:• Describe database and how it is used to

retrieve information for decision making.• Describe common terms in the studies of

database

7. Data Management7. Data ManagementKeywords:• Database• Database Management

Systems• Tables• Data Field• Record• Data Type • Operational Database• Data Warehouse

• Data Mart• Data Mining• Business Intelligence• Entity Relationship

Diagram

8. IS Development8. IS Development

At the end of this lesson, you should be able to:• Describe the phases in the systems

development cycle

8. IS Development8. IS DevelopmentKeywords:• Systems Development

Lifecycle• Problem Definitions• Feasibility Studies• System Design• System Development• System Testing• System Implementation• System Maintenance

• Testing– Unit testing, Integration

Testing, User acceptance Testing

• Implementation– Direct, Parallel, Phase,

Pilot

Good Luck !Good Luck !