Business Services Organisation (BSO) - Global …...BSO Business Matters November 2016 Page 2 Over the 100 days, together we achieved 594,963,599 steps which equated to 236,604 miles

Created by Customer Relations & Service Improvement

Inside this issue…

Page 1-7

Global Corporate

Challenge

Page 7

World Quality Day

Page 8

Choice 2 Pension

Page 9-10

Aware NI

N o v e m b e r 2 0 1 6

Global Corporate Challenge

On 12th October, we had a GCC celebration day to commemo-

rate the end of the event and to recognise the achievements of individuals, teams and both organisations. Rachel Tavener and Jack Williams from GCC came over for the day. Hugh McPo-land – Director of HR thanked everyone for coming and ex-pressed how impressed he was on the uptake, competitive-ness and success of this challenge and hopes that the BSO, HSCB and other organisations will be in a position to take up the challenge. For those present, Rachel provided an overview of what was achieved by all participants from BSO and HSCB and I would like to share these with everyone.

The 1st

September 2016 saw the completion of the 100 day Global Corporate Challenge (GCC). This challenge saw over 40,000 teams taking part worldwide with 72 teams (504 staff) from the BSO and HSCB taking up the gauntlet. This raised a lot of interest and actually became very competitive, however, fair play to the HSCB teams who

won overall bragging rights!!!



BSO Business Matters August 2016 Page 2

BSO Business Matters November 2016 Page 2

Over the 100 days, together we achieved 594,963,599 steps which equated to 236,604 miles. Phileas Fogg and Michael Palin travelled around the world once in 80 days, however, we all walked around the world 9.5 times!!!

Pre GCC, only 9% of participants (45 staff) were exceeding 10,000 steps per day. This increased to 78% (393 staff). An amazing 773% increase. Daily step average was 12,709 steps per day. Other small changes that made a big difference during the chal-lenge saw 21% (106 staff) now meeting the nutritional guidelines compared to 9% pre GCC. Together we burned a staggering 23,873,575 calories which equates to 49,977 hamburgers. We had an overall reported weight loss of 301kg (47.5 stone).

In terms of sleep, 71% reported that they were now getting the recommended 7 or more hours sleep compared to 55% pre-GCC. 72% of participants are feeling less stressed following the challenge and 64% feel that they are more productive or concentrating better.

Rachel then went onto present medals and certificates to the most active teams from the BSO and HSCB, the most active individuals and the most improved individuals. The BSO’s most active team was the Kingspammers (above) from ITS. They walked an incredible 5,717 miles with an individual daily step average of 20,535 steps.

The HSCB’s most active team was the HSCB E-Health Red Care Alliance (below). They walked a massive 4,696 miles with an average daily step average of 16,869




The top 3 most active individuals in the BSO were Szymon Spychalski from ITS (30,742 average daily steps) followed by Tom Clarke from Payments Shared Services (26,674 average daily steps) and finally Kathryn Minnis from Legal Services (26,483 average daily steps).

he HSCB’s most active individuals were Fergus Willis (39,270 average daily steps), followed by Neil McCaig (25,050) and Adrian Walsh (24,317). An excellent achievement from all 3 participants. Writing about this is actually making me tired!!!

Medals and certificates were

presented to the most

improved individuals from both

BSO and HSCB. These were

Valerie Anderson, Roisin

Byrne and Mark Davison from

BSO and Katherine Coyle,

Jennifer McClean and Damien

Moore, all from the HSCB.

Well done everyone.

A special thanks also has to go to the Team Captains for their role in keeping their team members active throughout the challenge.




Participants lifestyle habits pre and post GCC are reflected in the charts below:

The changes in participants physical activity is shown in the chart below:




The chart below shows the changes in participants nutritional habits. It represents the proportion of participants meeting the recommended guidelines for nutritional choices after taking part in GCC and the changes compared to pre-GCC. The chart below indicates that hydration is an issue and the BSO will be looking at ways to help increase this.

Lack of sleep is a growing issue, both for employees and their organisations, who faced decreased productivity and increased safety risks. The aim of sleep health was to help participants identify their “sleep stealers” and improve the quality and quantity of their rest. Below is an outline of the participants sleep health post GCC compared to pre-GCC.




Research has shown that through increased physical activity, GCC helps improve employees’ happiness levels and reduce stress which in turn has a positive impact on their activity. The chart below show the distribution of participants’ happiness and stress post GCC and the change compared to pre-GCC results.

Through increased awareness and having the tools to form new, healthy habits, par-ticipants have shifted their perception of their overall health. Research consistently shows that there is a strong association between self-reported health and actual health, so when participants report feeling healthy at work, the groundwork for im-proved performance and higher engagement is in place.




The event ended with Rachel and

Jack presenting a special crystal

award to BSO and HSCB for

taking up the GCC challenge.

So, here’s to next year’s

challenge hopefully. For those

who weren’t in a position to take

up the challenge, hopefully the

evidence shown above will

motivate you in to taking up the

challenge next time around .

World Quality Day

World Quality Day was introduced by the UN in 1990 and is celebrated annually on the

second Thursday in November. This year World Quality Day fell on Thursday, 10th

November 2016 and its purposes was to promote awareness of quality around the word

and to encourage the growth and development of individuals and organisations.

As part of HSCNI’s involvement in World Quality Day, the BSO has produced its Annual

Quality Report for 2015-16 under the auspices of the wider Quality 2020 initiative. The

BSO Annual Quality Report is available on the Intranet and BSO website and

documents the BSO approach to quality, excellence and continuous Improvement during

the year 2015-16.







The BSO Dinner Dance took place in October 2016 and the generous donations of all

who attended raised a total of £2806.00 for the chosen charity AWARE NI. The ‘ITS

Rocks’ event raised a further £500 bringing the total to an impressive £3306.00.

AWARE NI is the only charity in Northern Ireland that works exclusively to help people

affected by depression. The funds will help provide support services and information to

people with depression across Northern Ireland. The money donated will also be put

towards the delivery of mental health and wellbeing “Mood Matters” courses to young

people in schools. Acquiring this knowledge will make it easier for them to recognise the

signs and symptoms of stress and depression, allowing them to ask for help and

support.

AWARE NI

Forthcoming Board Meeting

The next meeting of the BSO Board will take place on

22 December 2016 at 10 AM in the Boardroom,

Franklin Street.

If you would like any further information or details of the agenda,

please contact Amanda Mills in the Chief Executive’s Office.

Documents

Business Services Organisation (BSO) - Global …...BSO Business Matters November 2016 Page 2 Over the 100 days, together we achieved 594,963,599 steps which equated to 236,604 miles