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Breakdown of 2008 UNOS Member Survey Respondents
OPO exec. dir. 21 TX social worker 73OPO procurement dir. 17 TX data coord. 92OPO procurement coord. 92 TX quality mgr. 13OPO data coord. 24 TX financial coord. 32OPO quality mgr. 17 Other TX staff 35OPO hosp. dev. mgr. 3 Lab director 27Other OPO staff 30 Other lab staff 145TX prog. admin. 101 Assoc. exec. 1TX clin. coord. 413 OPO PR professional 38TX physician 133 TX PR professional 4TX surgeon 105 Other 27Phys/prog. dir. 35Surg/prog. dir. 59
Percentage Breakdowns of Respondents
OPO-related respondents 13.4% Transplant-related 71% Lab-related 11.2% Other 4.7%
Years in Transplantation
Services members use and how frequently
Use of Help Desk
Use of Membership Services
Use of DEQ Member Reporting Line
Use of UNet
Use of Support from Regional Administrator
Use of Data Requests
Use of Training & Resources
Use of Support from Site Surveyor
Use of Support from Review Board Coordinators
Services Used Most Often
Unet (76.8% use it frequently or occasionally)
Data Requests (42% use this frequently or occasionally)
Help Desk (37.9% use it frequently or occasionally)
Quality of Services
Quality of Help Desk
Quality of Membership Services
Quality of DEQ Member Reporting Line
Quality of UNet
Quality of Support from Regional Administrator
Quality of Data Requests
Quality of Training & Resources
Quality of Support from Site Surveyors
Quality of Support from Review Board Coordinators
Highest Rated Services
Unet (73% rated as excellent or very good)
Data Requests (62.7% rated as excellent or very good)
Help Desk (68.1% rated at excellent or very good)
What Information Resources Members Use and How Often
Use of Regional Meetings
Use of Policy Notices
Use of Public Comment Documents
Use of Policy Brochures
Use of OPTN Evaluation Plan
Use of UNOS Update Magazine
Use of Professional Education Resources
Use of System Notices (emails about changes to Unet)
Use of Transplant Living Web site
Use of UNOS Web site
Use of OPTN Web site
Use of Emails from UNOS Communications Mailbox
Use of Committee Reports
Use of Board Meeting Summaries
Top 5 Resources Members Use for Information
UNOS.org System Notices Policy Notices UNOS Update Magazine UNOS Communications Emails
Quality of Information Resources
Quality of Regional Meetings
Quality of Policy Notices
Quality of Public Comment Documents
Quality of Policy Brochures
Quality of OPTN Evaluation Plan
Quality of UNOS Update Magazine
Quality of Professional Education Resources
Quality of System Notices (Emails about changes to UNet)
Quality of Transplant Living Web site
Quality of UNOS Web site
Quality of OPTN Web site
Quality of Emails from UNOS Communications Mailbox
Quality of Committee Reports
Quality of Board Meeting Summaries
Members noticed a change in these areas
Plain Language
Online availability of UNOS Update
New Format for Policy Notices
New Format for Public Comment
Google Search Technology
OPTN Evaluation Plan Online
Changes to Web site Navigation
Members use the following tools in their work or personal life
Member would likely use these tools if available at UNOS
Members would participate in the following ways
