BGM GatewayBGM GatewayBGM GatewayBGM Gateway

AccordantAccordantAccordantAccordantGGGG

JuneSpace Management SystemsGateway Accordant 2010

V2.02 – 18th March 2010

Gateway Accordant June2010

Release History:V1.00 10th November 2009 First DraftV1.01 13th November 2009 RevisedV2.00 13th January 2010 Revised for BGM BrandV2.01 10th March 2010 Minor RevisionsV2.01 10th June 2010 Case Study AddedV2.02 18th June 2010 Gateway Logo added

Contents DescriptionSection 1 Executive Summary

Benefits & Options

Functionality

Technology Options

Appendix A Technology Requirements

Case Study

June2010

3

Section 1Product Overview

Gateway Accordant June2010Executive Summary

IntroductionBGM provides award winning space management consulting, technology solutions and outsourcing services to companies striving to optimise the efficiency of their office design, space utilisation and space administration functions while reducing costs

Gateway - Accordant BGM have been working with CADM, a leader in developing space management solutions, to develop an all encompassing space management system, Accordant is designed to meet the needs of managing Real Estate and Moves in the current office environment. It provides comprehensive and easy-to-use web tools for Facilities Management that deliver :

• People & Asset Tracking• Moves & Change Management

BGM Group:

The following is a list of services provided by BGM•Strategic Planning•Space Analysis•Outsourcing CAD Services•In House CAD Services•Space Reporting•Application Development•Move Planning•IM & IIM

4

• Moves & Change Management • Space Allocation & Recharge • Space Utilisation and Occupancy Reports• Strategic Planning and Trends • Resource Booking (Rooms and Hot Desks) • CAD Scenario Planning & Publishing • Drawing Management & Version Control

Accordant delivers cost savings on move planning an d space management, as well as providing far more accurate and easily accessible data that aids both operations staff and administrators. It also gives Management the da ta and tools to make important strategic decisions regarding Real Estate, which is usually a firm's second largest capital expenditure.

•IM & IIM

Gateway Accordant June2010Benefits & Options

BenefitsGateway Accordant has been designed by people who understand Space and Occupancy Management. Accordant delivers many benefits, including:-

• Scalable system, will work for any organisation, large or small• Competitively priced• Will grow with the organisation to meet requirements• Web based• Rapid deployment• Hosted or in-house rollouts available• Intuitive interface allows for minimum training• Will easily integrate with other enterprise solutions (HR, Finance, IT)

High Cost

Low ROI

Manual Process

Gateway AccordantDelivers High Output and ROI for Low Efforts and Costs

5

• Will easily integrate with other enterprise solutions (HR, Finance, IT)• Fully compatible with Microsoft Office and Outlook• Based on leading edge technology• Allows for deployment beyond the drawing office - Managers, Administrators, Project Managers• Will streamline manual processes into logical workflows• Reduces time to deliver projects • Minimises errors that may occur in more manual based processes• Captures costs associated with space utilisation, asset and moves• Excellent reporting capabilities• Full asset management capabilities• Will facilitate continuity planning• Will satisfy compliance requirements• Archiving, so trends can be reported• Full audit trail

Low Output High Output

Value for Money

Low Cost

High ROI

Gateway Accordant June2010Functionality

High Level SummarySample data and process available on the Gateway Accordant application.

Reporting

High level summary reports on the entire Real Estate portfolio instantly available

6

High Level Summary

Room Booking

Desk Utilisations

Reports

Gateway Accordant June2010Functionality

Detailed Data & ReportingSample data and process available on the Gateway Accordant WEB application.

Reporting

The system allows the user to view the data from high level summaries down to the most minute detail, in both a data and visual format

The information can be made available to departments through-out the firm that will enable these departments to

7

Personnel Locator

Departmental Plan

Layouts

Allocation and Chargeback

enable these departments to increase productivity. Departments that can benefit are:•Human Resources•Mail Room•Building Ops•IT Support•Reception•Catering•Procurement

Gateway Accordant June2010Functionality

Projects and MovesSample data and process available on the Gateway Accordant WEB application.

Move Module:•Visual indication on where personnel will be located•Creates a move by dragging and dropping•Moves can be created from a scanned image. •Easy to make changes•Business Units can be giving access to the system, to plan churn moves.

8

Proposed Layouts

Move Packs

Name allocation

to the system, to plan churn moves. This greatly reduces the load on the CAD and Planning team.

Move PacksA detailed move pack can be created in seconds with the following information•Project details and schedule•Service required•Move data•Move instruction and procedures•Floor plans•Move Labels•Costing

Gateway Accordant June2010Functionality

Other FunctionalitySample data and process available on the Gateway Accordant WEB application.

9

Desk Booking

Room Booking

Asset Tracking

Trends

Gateway Accordant June2010Technology Options

Software OptionsThe following matrix compares the two options available for delivering a solution. Gateway Accordant can be either fully installed in the client's existing network or hosted externally

Hosted Solution On Client Site

Client Server Not Required Required

Client IT Support Not Required Required

Data Retention In a secure Data Centre In House

CAD Team Anywhere In House

Upgrades Controlled by Developers In conjunction with the client's IT team

On SitePros•Data is totally inside the client's firewall

Cons•Compliance with internal IT process can add effort to the implementation project•Client has to procure the necessary servers•Longer lead times

10

A Hosted web solution provides many advantages over current operational models in that it allows for:

• Scalability• Flexibility• Rapid deployment – users can be up and running in a matter of hours• Adaptable• Easy Upgrades• Versatile• Secure• Value on Investment• Continuity Planning

Where data is hosted off site, it is hosted in secure Data Centres, that operate to the latest standards. Physical access to servers is limited to approved Data Centre staff and a log is maintained and available on all personal who access the system. If the client already has an approved hosting company, this can be considered.

Set Up Cost ££ £££

Maintenance Costs £ ££

•Longer lead times•More costly upgrades

Hosted off SitePros•Extremely quick set up times•Accessible Globally•Easier Upgrades

Cons•Client data is held off site.

June2010

Appendix A

Technology Requirements

Gateway Accordant June2010Appendix A - Technology Requirements

System ArchitectureMost features can be deployed via a standard browser connected to a suitably configured web server. At the heart the installation is the CADM database storing the central Real Estate Data. Connections to this can also be made from CADM’s Windows applications (Estate Manager, Planner, Relocator etc) and from AutoCAD client machines. Other key sources of data (e.g. personnel, cost centres, asset data) can be linked to the CADM database via a number of different methods – depending on requirements for speed, security, complexity etc.

Minimum System RequirementsThe following is the Minimum system requirements

WEB ServerBrowser Client

12

The following is the Minimum system requirements

Item Supports Software Requirement

Server O/S Server Instances Windows 2000 Server / Linux

Web server Browser client users for all online Modules.MS IIS 5 / Apache 2PHP 5 (incl GD 2)

CADM Database All applicationsMSSQL 2000 / Sybase ASE 12 / MySQL 5 / Oracle 11g

Client Database External client data ODBC Compliant

Browser client'sOnline access to viewing, booking, Moves and Space Management IE 6 / Firefox 2 / Java 1.7

Windows client'sDesktop access to back office data for CRE/FM staff only Windows XP

CAD client's Integration of CAD drawings to system AutoCAD 2007

Accordant Server

Client Database

(Optional)

Windows Client

CAD Client

Gateway Accordant June2010Appendix B – Case Study

Drawing ReviewFor a major finical institution we rolled our a integrated CAFM (Similar to Accordant) system that delivered against the original brief.�Time spent on global reporting has been reduced from 20 days of effort a month, to 2 days a month�Names 2 Desk allows the Business Units to maintain their data locally without the need for CAD staff to maintain the location ofpersonnel�The average time to plan churn moves now takes one minute compared to 10 minutes previously�Publishing Plans on the internet has resulted in a 50% reduction in print costs�Building Information has reduced the requests for data to the space management team�Costs to the client have reduced by more than 20% (allowing for a dramatic increase in value added services)�Costs to the client have reduced by more than 20% (allowing for a dramatic increase in value added services)�More importantly they have quality of data at their fingertips