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Be Your Community’s Mobile Leader Steve Buttry Ohio Newspaper Association March 30, 2011 [email protected] , @stevebuttry, tbd.com

Be Your Community's Mobile Leader

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These are slides from a webinar on mobile strategy for the Ohio Newspaper Association.

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Page 1: Be Your Community's Mobile Leader

Be Your Community’sMobile Leader

Steve ButtryOhio Newspaper Association

March 30, [email protected], @stevebuttry, tbd.com

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Read more• stevebuttry.wordpress.com• @stevebuttry on Twitter• Slideshare.net/stevebuttry

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What do you use?

• iPhone• Android• BlackBerry• Other smartphone• dumbphone• Game device

• iPod Touch• iPod• Other music• Kindle• iPad• Other tablet

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How we use mobile devices

• Phone• Camera• Photo album• Email• Text messages• Calendar• Maps

• Tweet• Location (4sq, etc.)• Other social media• News on web• Other web use• News apps• Other apps

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“Local news is going mobile”• 84% of U.S. adults have cellphones• 47% of U.S. adults get local news on

phone or tablet• 33% of U.S. adults pay for newspaper

subscriptionSource: 2011 State of the News Media Report

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“Local news is going mobile”• 42% of cellphone & tablet owners get

mobile weather updates• 37% get info on restaurants, local biz• 30% get general local news• 24% get sports news• 22% get traffic/transportation infoSource: 2011 State of the News Media Report

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Mobile audience is young• 70% of 18-29 (63% of 30-49) get local

news on mobile devices• 55% of 18-29 (47% of 30-49) use mobile

devices to find local restaurants, biz• 28% of 18-29 (23% of 30-49) use local

mobile coupons, discountsSource: 2011 State of the News Media Report

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Attractive to advertisers?Audience for mobile local news has:• Income (67% of $75K and up)• Education (58% of college grads)• Families (64% of parents w/ minor

children)Source: 2011 State of the News Media Report

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Tablet use growing fast• Penetration grew from 4% to 7% in just 4

months• Higher penetration with upper incomes• Projected use by 2012: 41 million

Americans (13%)Sources: 2011 State of the News Media Report,

eMarketer

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Mobile opportunity

Source: Borrell Associates, “Mobile Advertising & Promotions Forecast”

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Mobile opportunityLocal mobile ad opportunity is bigger than:• Newspapers’ 2009 ad revenue drop• Newspapers’ retail ad drop 2005-2009• Total 2008 newspaper classified revenue• Any newspaper classified vertical at peak

Sources: Borrell Associates & Newspaper Association of AmericaDetails: stevebuttry.wordpress.com

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Mobile disrupts• Newspapers• TV• Radio• Music• Web• Photography• Video• Books

• Games• Mail• Phones• Wrist watches• Alarm clocks• Maps• Movies• Toys

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Mobile is unique …1. Only personal mass medium2. Permanently carried3. Always connected4. Built-in payment channel5. Available at point of creative inspiration6. Best audience information7. Captures social context of consumption8. Augmented reality to mass markets

Source: Tomi T. Ahonen, Communities Dominate Brands

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Mobile-first strategy• Text alerts• Email • Applications (phones & tablets)• Social media (tweets, check-ins, tips)• Location-based news, info & commerce• Easy-to-use mobile websites• Device-flexible (not device-agnostic)• Games (phones, iPads great for games)

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Mobile news-gathering• Reporters with smartphones (shooting photos

& videos, tweeting & texting from events, disaster & crime scenes)

• Easy submission tools for the public• Curation of tweets, check-ins, tips, twitpics

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App info• 13% of mobile audience (24% of mobile

audience for local news) get local news through an app

• 89% of those didn’t pay for the app• 1% of adults pay for local news appSource: 2011 State of the News Media Report

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Driving• How often do you buy a car?

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Driving• How often do you buy a car?• How often do you drive, gas up, service

car, park?

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Driving• How often do you buy a car?• How often do you drive, gas up, service

car, park?• Connect drivers with information they

need daily• Connect auto services with drivers

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Mobile social use• People who get local news online are

much more likely to use social networks (75%) than those who don’t (42%)

• They are almost 4 times more likely to use Twitter (15% to 4%)

Source: 2011 State of the News Media Report

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@statesman case study

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Crowdsource

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Crowdsource

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Say what you don’t know

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Converse w/ public

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Link to fresh content

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Link to fresh content

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Use hashtags

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A mobile-first project

• Twitter hashtag• Photo contests• Text alerts• Liveblog• Crowdmap• Short code

Community going to distant event• User photos• Foursquare• Local ad sales• Mobile coupons• Collaborate w/ media in host city• Advance promotion

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Tablet issues• Not just the iPad (Kindle, Nook, others)• May be able to charge for content• Is advertising a better opportunity• Beware of replicating newspaper

experience• Mobile, but also used heavily at home

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iPad not necessarily mobile“On average, the Telegraph iPad app was

being used only seven times a month, when users – average age 47 – were unable to buy a paper. The devices were being left at home or at work – not being carried everywhere.”

Tim Rowell, Director of Mobile Product Development at the Telegraph, quoted by WAN/IFRA

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Mobile: Everyone’s job• Executives emphasize mobile priority• Journalists focus on mobile news & info

delivery & presentation• Tech staff focuses on mobile apps• Designers focus on mobile design• Sales staff meets business customers’

mobile needs

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What can small staff do?• Consume news on smartphone (including

editor & publisher)• Push press association to help w/ apps• Partner with local college or university

(mobile internships?)• Revenue share w/ developer and/or

advertiser

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Mobile-first newsroom• Top editor stresses & shows mobile

priority• Every staffer with smart phone• Mobile planning, emphasis in meetings• Designated mobile leader• Work closely w/ tech & sales staffs to

pursue mobile opportunities

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What can top leaders do?• Use Twitter on your phone. A lot.• Use Foursquare (don’t sync w/ Twitter) &

check in regularly (yeah, become a mayor).• Use several apps (including yours) on your

phone.• Lead company planning of mobile-first

strategy.• Appoint & empower mobile leader.

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In meetings this week …• Plan mobile-first coverage of an event.• In routine planning meetings, ask about

hashtags, maps, short codes, Foursquare, Crowdmap.

• Change front-page meeting or weekly publisher’s meeting to a mobile planning meeting.

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Questions?Ask questions now,

or later by email ([email protected])

or DM (@stevebuttry)

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Read more• stevebuttry.wordpress.com• @stevebuttry on Twitter• Slideshare.net/stevebuttry

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In mobile-first strategy …

Don’t let obstacles become excuses