Module: PRO-TECHImplementation Questionnaire

1: BASICS

NOTE:This information is specific to the PRO-TECH Module.

1. Financial Institution Name     

2. Address     

3. City, State Zip     

4. Time ZoneUse dropdown to select

5. NOTES     

6. Does FI have duplicate account numbers within the deposit application(s)? Yes No

7. Do you receive ACH transactions on behalf of other financial institutions? Yes No

8. Does the FI offer Debit Blocks today? Yes No

9. Does the FI offer Debit Filters today? YesWould you like to import the Debit Filter Companies into PRO-TECH?

Yes No

No10. NOTES

     

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2: CONTACT INFORMATION

NOTE:This information is specific to the PRO-TECH Module.

Primary ContactContact Name 11.      Email Address 12.      Phone Number 13.      

Project ManagerContact Name 14.      Email Address 15.      Phone Number 16.      

MarketingContact Name 17.      Email Address 18.      Phone Number 19.      

Implementation Manager

Contact Name 20.      Email Address 21.      Phone Number 22.      

Operations Manager

Contact Name 23.      Email Address 24.      Phone Number 25.      

Information Technology

Contact Name 26.      Email Address 27.      Phone Number 28.      

Additional ContactContact Name 29.      Title 30.      Email Address 31.      Phone Number 32.      

Additional ContactContact Name 33.      Title 34.      Email Address 35.      Phone Number 36.      

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3: FILE DETAILS & PROCESSING

37. Which vendor supplies the ACH processing system for the FI?     

38. Which files will FI be sending to PRO-TECH? One combined file Multiple files per day

A file B file C file D file E file F file Other:      39. What time does FI receive and process incoming ACH transactions?

     40. What time will ACH files be loaded to PRO-TECH?

     41. Do all ACH files that will be sent to PRO-TECH have a unique Date, Time

and/or Modifier? Yes No

42. Are there leading zeros on account numbers that need to be ignored? Yes No

43. Should the routing number be ignored when matching? Yes No

44. Are there spaces within the account numbers that need to be stripped? Yes No

45. Are there dashes within the account numbers that need to be stripped? Yes No

46. NACHA file format for account numbers is to start at position 13. Will this be the case with files sent from FI?

Yes NoProvide specifics:      

47. NACHA file format for account numbers is left justified. Will this be the case with files sent from FI?

Yes NoProvide specifics:      

48. Do you receive ACH transactions on behalf of other financial institutions? No Yes

49. Routing number(s)Primary routing number:      Additional routing number(s):      

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4: FUNCTIONALITY

See Implementation and Operational Guide for more details

50. Select the PRO-TECH Processing MethodPost & Notify: Post debits to accounts. If returned, create credit offset at end of day

Return File to FED/Re-credit File to Core Return File to ACH Processing System/Will not use Re-credit File

Suspend: Suspend debits & post to accounts at end of day; if returned, no posting occurs

51. Waive WSUD for Same-Day Returns? Yes No

52. Require WSUD for business account when receiving transactions with consumer SEC codes?

Yes No

53. Business accounts - Select timeline to decline transactions with SEC codes CCD & CTX

Same business day as file loaded regardless of settlement date Next business day from settlement date

54. Business accounts - Select timeline to decline transactions with SEC codes ARC, BOC, POP, PPD, RCK, TEL, WEB

Same business day as file loaded regardless of settlement date Next business day from settlement date 58 days from settlement date

55. Consumer accounts - Select timeline to decline transactions regardless of SEC code

58 days from settlement date56. Specify the end of day cutoff time

Use dropdown to select : Use dropdown to select Use dropdown to select Use dropdownto select

57. Select the End of Day File format Default: Line Feed (Unix) Carriage Return/Line Feed (Windows) No End of Line Other      

58. NOTES     

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5: NOTIFICATION SETTINGS

This section applies to the messages generated by the PRO-TECH module. This would include alerts sent to customers.

59. Product Name PRO-TECH Other:      

60. Notification Methods Email

SMS61. FI Support Phone

Phone:      Email:      

62. Email AddressesFrom Email:      Reply To:      Direct Undeliverable To:      

63. NOTES     

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6: BILLING FUNCTIONALITY

Establishing a rate card is a step required prior to establishing any Client Profiles. Below is a list of the available fields with both the analysis and hard charge rate cards. At least one field must be completed.

64. Analysis Billing - PRO-TECH Fees: specify 1 - 10-digit service codePRO-TECH Setup Fee One-Time       Not ApplicablePRO-TECH Monthly Fee Recurring       Not ApplicableAccount Setup Fee One-Time       Not ApplicableAccount Monthly Fee Recurring       Not ApplicableWritten Statement Completion Recurring      Not ApplicableWritten Statement Retrieval Recurring       Not ApplicableAdd To Approved List Recurring       Not ApplicableUser Return Fee Recurring       Not ApplicableUser Approve Fee Recurring       Not Applicable

65. Hard Charge Billing - PRO-TECH Fees: specify dollar amountPRO-TECH Setup Fee One-Time       Not ApplicablePRO-TECH Monthly Fee Recurring       Not ApplicableAccount Setup Fee One-Time       Not ApplicableAccount Monthly Fee Recurring       Not ApplicableWritten Statement Completion Recurring      Not ApplicableWritten Statement Retrieval Recurring       Not ApplicableAdd to Approved List Recurring       Not ApplicableUser Return Fee Recurring       Not ApplicableUser Approve Fee Recurring       Not Applicable

66. NOTES     

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7: DATA EXCHANGE BETWEEN PRO-TECH & FI

FROM FI TO PRO-TECH67. Select method for Inbound Foreign Data Exchange from FI to PRO-TECH

FIIT SFTP FED Information Extract File Other      

68. What is the ACH file format for Inbound Foreign File(s)? NACHA Format Other      

69. Select Data Exchange method for On-Us Transactions from FI to PRO-TECH N/A FIIT Direct Send FED Information Extract File Other      

70. What is the ACH file format for On-Us Transactions? N/A NACHA Format Other      

71. NOTES     

FROM PRO-TECH TO FI72. Select data exchange method from PRO-TECH to FI

FIIT Direct Send FED Information Extract File Other      

73. NOTES     

8: ELECTRONIC SIGNATUREI have completed the PRO-TECH Implementation Questionnaire. I understand that any changes after submitting this document to ACH Alert may require a change request and charges may be incurred.

Completed by:      Date:      

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