A S S O C I AT I O NF R A N C EQ U A L I T ÉPERFORMANCE

EOQ Congress in Paris – June 21st and 22nd

V6

Summary

1.Place : ENSAM2.Gala dinner : Chalet de la porte jaune3.Days before congress4.Draft Program5.Call for papers6.Hotels

CongressGala dinner

30’

Board & GA

How to go from Invalides to Place d’Italie ?

ItalieSquare

1. Place

ENSAM(High School)

155 boulevard de l’hôpital – 75013 PARIS

Amphitheater

Manet court

Pinel court : lunches and booths-space (with tarpaulin)

2. Gala dinnerChalet de la Porte Jaune, avenue de Nogent, 75012 Paris

Yellow door cottage

An island in Paris just for us

The cottage

Wonderful, exclusive area…You can walk in the island

Good place to eat French cuisine !

4. Draft Program

Congress Motto

Feel the new quality way !

Day 1 :Quality as an asset for a competitive Europe

Day 2 :Quality leader, a key role

Animator for the two days

Alex Taylor

Journalist, radio and television animator

June 21 - Morning

9h00-9h30 : Welcome 9h30 : Opening session

• EOQ strategy : Torolf Paulshus – EOQ President• Quality and European Union : TBD• Quality by leaders : CEO of a world class quality company• Questions and answers

10h45 : Break 11h00 : 5 parallel sessions – practices around quality management

systems• Session 1 : Practices and experience regarding Quality Management Systems• Session 2 : Practices and experience on operational excellence• Session 3 : Practices and experience on governance, risks and compliance• Session 4 : Practices and experience on CSR• Session 5 : Sino-Euro Quality Forum (with CAQ)

12h45-14h00 : Lunch

1 chairman3 speakers

June 21 – Morning – Parallel sessions

11h00 : 5 parallel sessions – practices around qualitymanagement systems

• Session 1 : Practices and experience regarding Quality Management Systemso One chairman and three speakerso What is our IMS experience and for which benefits ?

• Session 2 : Practices and experience on operational excellenceo One chairman and three speakerso Quality Management in Holdings – Objectives, Tasks, Management Elements and Main Mechanisms

Mrs Kastorskaya, Dr Vadim Lapidus, Mrs Tyileneva - Russiao What are practices with Lean approaches in services compagnies ?o What is ROI on Lean Manufacturing in industry ?

• Session 3 : Practices and experience on governance, risks and complianceo One chairman and three speakerso How do quality approaches contribute to better ethics ?o What is a compliance approach ?o Risk Management : what is your maturity level ?

• Session 4 : Practices and experience on CSRo One chairman and three speakerso Practices and experience = best in class in CSRo What strategy for a stakeholders CSR dynamics ?

• Session 5 : Sino-Euro Quality Forumo Three speakers : under construction with China Association for Quality (CAQ)

June 21 - Afternoon

14h00 : French Minister 14h30 : 5 parallel sessions – actions and results

• Session 1 : Added value of quality approaches• Session 2 : Results on creativity and innovation• Session 3 : My EOQ (concept, products)• Session 4 : Actions and results thanks to digitalization and transformation• Session 5 : Sino-Euro Quality Forum (with CAQ)

16h00-16h30 : Break 16h30 : Morning and afternoon sessions synthesis 17h30 : European Quality Leader – 5’ to convince - 3 candidates 18h00 : End of the day

19h30 : Departure to Gala Dinner (30’) – Yellow Door Cottage 20h15-22h45 : Gala Dinner 22h45 : Back to hotels

1 chairman3 speakers

June 21 – Afternoon – Parallel sessions

14h30 : 5 parallel sessions – actions and results• Session 1 : Added value of quality approaches

o One chairman and three speakerso Which results of a business excellence approach in hospital ?o How to demonstrate the added value of a quality approach ?

• Session 2 : Results on creativity and innovationo One chairman and three speakerso How to implement design thinking ?o What are the main tools of creativity ?

• Session 3 : My EOQ (concept, products)o One chairman and three speakerso What is the concept of My EOQ : Torolf Paulshus – EOQ Presidento EOQ products and services portfolio

• Session 4 : Actions and results thanks to digitalization and transformationo One chairman and three speecheso “Transformation in Delivering Quality Healthcare in the Digital Age”

Romain Denis, Vice President Quality - Intuitive Surgicalo How to integrate digitalization in business process management and what are the associated results ?o How to use digitalization in user experience to obtain « waouh effect » ?

• Session 5 : Sino-Euro Quality Forumo Three speakers : under construction with China Association for Quality (CAQ)

June 22 - Morning

8h30-9h00 : Welcome 9h00 : France Qualité – Quality leader, a key role

Pierre Girault & Patrick Mongillon, President and VP of France Qualité

9h20 : Game – 5 functions, 5 countries, 5 expectations• What are expectations towards quality leader ?

o What annoys you the most ?o What do you like best ?o What should be changed ?

10h45 : Break 11h00 : 4 parallel sessions – Quality leader

• Session 1 : Simplification driven by the quality leader• Session 2 : Development and certification of skills, recognition and professionalization• Session 3 : The quality leader missions, today and tomorrow• Session 4 : Place of quality in teaching curricula

12h45-14h00 : Lunch

1 chairman3 speakers

June 22 - Morning

9h20 : Game – 5 functions, 5 countries, 5 expectations• Around the table, there are 5 directors in charge of 5 different functions• 5 different functions/responsabilities : Sales, Marketing, Production, HR, Finance• These directors come from 5 different countries• Questions and answers : what are expectations towards quality leader ?

o What annoys you the most ?o What do you like best ?o What should be changed ?

June 22 – Morning – Parallel sessions

11h00 : 4 parallel sessions – quality leader• Session 1 : Simplification driven by the quality leader

o One chairman and three speakerso How quality leaders drive transformation and simplification ?o What are priorities of quality leader in order to simplify processes in companies ?

• Session 2 : Development and certification of skills, recognition and professionalizationo One chairman and three speakerso Which new skills for a quality leader ?o How to improve the « value » of the quality leader ?

• Session 3 : The quality leader missions, today and tomorrowo One chairman and three speakerso Quality manager as a strategist : MQQ - Mouvement Québecois de la Qualitéo How do you imagine quality leader in 2030 ?

• Session 4 : Place of quality in teaching curriculao One chairman and three speakerso What changes in training programs are expected to improve the place of quality ?o How to change training pedagogies concerning quality ?

June 22 - Afternoon

14h00 : Organized networking 14h45 : European Quality Leader Award

Torolf Paulshus EOQ President and Dr Eric Janssens EOQ GM

15h15 : Morning sessions synthesis 15h45 : Conclusion of the two days and link with EOQ

Dr Eric Janssens EOQ GM

16h00 : Surprise guest 16h30 : End of Congress

Call for papersIf you want to propose a speech, please send your proposal and bio :

• Patrick MONGILLON, VP France Qualitépmongillon@wanadoo.fr

• Before end of March 2018

HotelsNot far from EOQ Congress

https://www.bestwestern.fr/fr/hotel-paris-13eme-Best-Western-Hotel-De-Weha-93456 from 130 €

http://www.mercure.com/fr/hotel-0934-hotel-mercure-paris-bercy-bibliotheque/index.shtml from 180€

https://www.accorhotels.com/fr/hotel-1969-hotel-mercure-paris-gobelins-place-d-italie/index.shtml from 180 €

http://www.mercure.com/fr/hotel-1191-hotel-mercure-paris-place-d-italie/index.shtml from 180 €

http://www.villa-lutece-port-royal.com/fr/page/hotel-quartier-latin-accueil.27.html from 230 €