Distribution & Content

Amadeus Electronic Ticketing

The Airline Industry has achieved a great milestone: since 1st June 2008 all tickets issued in IATA markets worldwide are 100% electronic. The cost reduction benefits to travel agencies are significant and customers enjoy time saving and increased efficiency.

Amadeus led this industry initiative and supported Travel Agencies with innovative market specific solutions such as Amadeus Electronic Ticketing Direct and Amadeus Virtual MCO.Welcome to a new era with Amadeus Electronic Ticketing.

Electronic Ticketing Direct expanding your reachTo ensure truly global e-ticketing, even in markets where a Billing and Settlement Plan (BSP) is not available, Amadeus offers an innovative solution. Amadeus Electronic Ticketing Direct enables authorized travel agents to issue electronic tickets and send transaction reports directly to the airline revenue accounting systems, without having to report them first to the BSP.

Virtual MCO for your other documents needsAs your technology partner, Amadeus has developed a fully operational solution to issue documents for travel related services while waiting for the industry to ready itself for Electronic Miscellaneous Documents. Fully integrated into your daily workflow, including sales reporting and Back Office, Amadeus Virtual MCO also allows printing of documents and sending of the passenger receipt directly to the customer by e-mail.

The extraordinary Amadeus Virtual MCO solution has simply made our life easier compared to other products available today. Adaptation at Nouvelles Frontières was smooth as there was minimal impact to our existing pro-cesses. This is a real transition solution until the EMD delivery and we felt true collaboration with Amadeus to deliver in time for the 1st of June deadline. This is the kind of best practice we, at Nouvelles Frontières, would like to see reproduced with all product launches.David Lussier, Ticketing Manager Nouvelles Frontières / Label Tour

”Excellent Virtual MCO uptake with already more than 70 markets implemented (including all previous automated MCO markets) and more in the pipeline.

Global number One in e-ticketingAs a key IATA partner, Amadeus embraced the challenge of 100% electronic ticketing and committed to make it a reality. Amadeus Electronic Ticketing is a complex network which connects carriers’ databases, ticketing servers and BSPs to enable authorized Amadeus travel agents to issue electronic tickets easily and securely. Amadeus is the industry leader in the number of airlines implemented, markets deployed and interlines activated. Working with Amadeus, travel agents are guaranteed the largest community of carriers and markets using electronic ticketing around the world!

Reduce overheads, enhance customer serviceEvery travel agency is looking for technology that can help boost profits, is easy to use, and offers secure and reliable e-ticketing management. The Amadeus e-ticketing solution is your answer! With Amadeus Electronic Ticketing, you’ll simplify your business processes as all transactions are recorded electronically; you’ll increase your productivity and flexibility; all resulting of course in cost savings. Add to this the indirect cost reductions due to the elimination of safe storage and postage and you have a very compelling offer. Your customer will immediately enjoy these benefits. There will no longer be a risk of losing tickets and their travel experience will be easier, faster and more convenient.

Amadeus is the established leader

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Amadeus Virtual MCO

Key features Travel Agency benefits

Access to the most widespreadcommunity of e-ticket airlines

Modifications can be done with the customer by phone

Key features Passenger benefits

No more lost paper ticketsFaster and more convenient way to travelLast minute travel is easier to manageFaster check-in at the airport

Time saving

With more than 20 years experience in the travel and tourism industry, Amadeus, the world's leading provider of IT solutions, offers products and services under four categories: Distribution & Content, Sales & e-Commerce, Business Management, Services & Consulting.www.amadeus.com

Contacts

Should you have any questions about Amadeus Electronic Ticketing, please contact: eticketing@amadeus.com

Travel Agents

Distribution IT

Altéa DCS Altéa RéservationAltéa Inventory

Amadeus

Airlines

On line

On line

Call Centers

Call Centers

Selling Platform

Altéa ReservationDesktop

> Today Amadeus e-ticketing serves over 300 Airlines and over 155 countries

> 100% of tickets issued by Amadeus in IATA markets are now electronicSimpler business process

Increase in productivityFlexibility and security

Real-time access/update to electronic data thanks to a direct connection to the airline’s database

Reduced agency operating expenses (no more safes) Minimized delivery charges and cost of paper used on tickets

Full integration into the whole booking process including back office systemsPossibility to email the Passenger Receipt

Electronic Ticketing DirectIncrease the e-ticketing community of airlines available

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