Upload
morgan-browne
View
216
Download
0
Embed Size (px)
Citation preview
7/31/2019 Algeos SAP Business One Success Story
http://slidepdf.com/reader/full/algeos-sap-business-one-success-story 1/4
SAP Customer Success StoryIi Mciy Cm
Algeos
IMprovIng CustoMer servICe and relatIonshIps wIth sap®BusIness one
QuICk aCts
“How we manage our customers is
crucial. We could see that SAP Business
One would give us the ability to build
stronger relationships with them and improve our business as a result.”
Billy Howard, Cmy acc,
a. a l.
Implementation Highlights• Ci ym i my
b ici i• Cmy mi ym i
1
Why SAP• I ciiy• iy, mii ic• abiiy m cmy
Benefts• s bi ii i
cm i m imcm ic
• B c c yii 25%ic i i iiicc ic
• ei i i xc
ci• si ii ycqi cmy
• ec biiy c mcm
• Im cm
Company• nm: a. a l. (a)• hq: li, ui kim• Iy: Ii mciy
cm•
pc ic: Mi,cm, mciy
• r: £3.5 mii (€4.18 mii)• emy: 35• wb i: ..cm• Immi : Ii
Imi sym l. (myoBi)
Challenges and Opportunities• accmm m cmy i
cmx bi m• C m i m
cmy i m
• aici m c ymm ci
Objectives• C m qicy
ciy• I c cm
mm• Im icicy i i im
x
SAP® Solutions and Servicessap® Bi o ici
7/31/2019 Algeos SAP Business One Success Story
http://slidepdf.com/reader/full/algeos-sap-business-one-success-story 2/4
li my xi bi, a i i xiiici . acci a
si, cmy’ miic, “t ym , c’ c . I ii, i-c m iici i bi, c i bi mi-, ciiy iim x, ic c’ y iy. Bicy, - ym.”
a a i iy mcmy, i £3.5 mii
(€4.18 mii) 35, ibi i qi cmx. t ii xcy i , cm-y b i x c. a ici i cmy’cc , i c- c ciici qim.
Strengthening CustomerRelationships with the Right Application
am i ciici, si h s ni exibii C. t y mb ib c-m ym. a m i, i si h b m m. ty ci m im i b i.
a y m s,h i m I c
sap ici. ai c i iym ii sap IiImi sym l. (IIs), myoBi, m i. u-y, mi i’ . “I c, m-i i ’ cic sapBi o i ,”
cmm h. “h, I i m IIs iy.I c cmy, ic i.s I i cm i , i i m.”
a mi, a cic sap Bi o ici i . “Iiiy,I sap xi y bi cmi,” y si.“B sap Bi o y-i , IIs i b cm-y iz.”
a i cc c,
– j im – i ym i i mii Mic wiic. t i cmii mm ciiyi sap Bi o ic. “a y m-i cmy, ’ cy c,” h xi.“Cqy, m cm i cci. w c sap Bi o i biiy bi ii
i m im bi .”
Preparing or a Smooth Transition
I immi ym, amm qi ci, i . “w ym y b
a. a l. (a) i ui kim’ i -
i mi, cm, mciy ic,
yiy, mi, -c ii. wi sap®
Bi o ici, cmy im i c c-
cm ii. “I cmm sap Bio y cmy,” y cmy cc Biy h. “I’
y iy y i i. I’ y b. I’ cm-
i, c cm cic i imi
m i.”
7/31/2019 Algeos SAP Business One Success Story
http://slidepdf.com/reader/full/algeos-sap-business-one-success-story 3/4
i i,” y h. “s ix m i mi i i mmy cmy.I , b i y, i ic i
I .”
scii m IIs ci y-m i b ym i. o , cii mi c , ici i. a h y, “I i m.IIs i i xc c-
c ciy mii cmmici b sap . a ii, i y y i ym.”
Beneitting rom theImplementation
a mj bi ic immi sap Bio i y 2004. t i bc c, ic by c cmy’ by 25% ic immi i iiic c ic. d i bi, a
i xc -ci. t iic mb, b, cci h, sapBi o m i .
t ici a
i cmy i cqi. “tii m,” cmmh. “g i , b, b i i icy i sapBi o. t ym c y i m, b ccmm i-c ci i
ici i .” a x-c, biiy m cmii i i . wi c, a i i ic mi,c, xibii . wi sap Bi o, a
c i biiy c m i .
I ii, ici i i a im ic i i i cm. “t i-cbiii b,” y h.“I’ y qic i imi, ic m c cm
“The drill-down capabilities are superb . . . which means we can answer
customer inquiries or resolve problems much more quickly, saving time
and effort, and enabling us to provide a better service.”
iqii bm mcm qicy, i im , bi i bic.” h ci, “I’ b y im i IIs. o im-mi y my,
IIs i i y. w bm,i b y , IIsciy -- im.”
Planning or the Future with SAP
Cy, a i i i c i c-biii i sap Bi o. tcmy 7,500 c c
i mix - -miim. t i c y cm ci. “w c i ci ciii ii sapBi o i icim m ccy cm iiy,” y h.“a , i b b y imiz c b i b ic cm.”
t cmy i i bci. wi my imi ci, mi c iy b m -cii ici .B c i c . I ii, a i i iIIs sap i sap Bio i i ym. “a ’ bi m
Billy Howard, Cmy acc, a. a l.
“I thought of SAP as expensive and only for big companies. But SAP Business
One does everything we wanted to do, and IIS proved to us that it was afford-able for a company of our size.”
Alan Sheridan, Mi dic, a. a l.
7/31/2019 Algeos SAP Business One Success Story
http://slidepdf.com/reader/full/algeos-sap-business-one-success-story 4/4
www.sap.com/contactsap
50 082 962 (10/11)©2010 sap ag. a i .
sap, r/3, sap nw, d, pe, Bydi,sap Biobjc ex, sap c icmi i i ci m i m sap ag i gmy ci.
Bi objc Bi objc , Biobjc,Cy r, C y dcii, wb Iic, Xci, Bi objc c ic mii i ci m im Bi objc s l. i ui s i ci.
a c ic m mi m
i ci cmi. d ci i i cm imi y. ni c cici my y.
t mi bjc c i ic. t mi i by sap ag i fi cmi (“sap g”) imi y, i i y y i, sap g b ib mii ic mi. t y i sap g c ic i x ym ccmyi c c ic, i y. nii b c cii ii y.
x, ii ym i i iiic bi i m imi cm ic,”xi h. “w cmi, i cm’ cc i b micy -
i c.Cqy, ’ b i mc bii iy cm’ -qim, cm qi, c , bm.”
Implementation Partner
Ii Imi sym l.i sap ciizi iyi, immi, -i sap Bi o m miiz bi.