SAP Customer Success Story Retail & Distribution

Quick Facts

Implementation Highlights

Why SAP Business One?

Benefits

Company

Challenges and Opportunities

Objectives

"A good system is important but it is only as good as the people who support it. In this regard I have always found the IIS team to be both very responsive and supportive to any System issues that have arisen ."

John O'Brien, Operations Manager, Soundstore

Headquarters: Electrical Retailer with 6

stores and a Distribution Centre in

Southern Ireland.

Products and Services: Kitchen

Appliances, Computer Products and

Audio Visual Products (i.e. Lcds, Plasmas,

Home Cinemas etc)

Website: www.soundstore.ie

System lacking scalability

Inefficient reporting

Lack of visibility

Dependance on one individual due to

it being bespoke

Enhanced visibility

Streamlined processes

Efficient reporting

Superior stock control

Integration of disparate systems

Strong confidence in stock control

Saved time on man hours in

relation to picking and shipping of

stock

Integration

Scalable

Worldwide trusted solution

Competitive Pricing

Integrated view of operations

Information on which to base

strategic decisions

Confident accountingVisibility of whole process flow from

sale to shipping

Complete and efficient stock control and warehouse management

Overall increase in efficiency of

operations

Beabetterbusiness.com

SoundstoreBuilding confidence and saving time

with SAP Business One

Established in 1995, Soundstore is now Munster's leading electrical

and computer retailer. They have 6 stores throughout Southern

Ireland being fed by their purpose built Distribution Centre in Cork.

Specialising in products for the consumer market they are

the first port of call for people throughout the regions seeking

anything from Kitchen Appliances, to Computer Products to Home

Entertainment Solutions.

Beabetterbusiness.com

STUNTED SYSTEMS

"The system we had in place served us fine for a while but it had reached its end in that we could not scale up any further."

John O'Brien, Operations Manager, Soundstore

There was no degree of certainty and a

general lack of confidence in the

reporting tools available to them and

the figures and overview they supplied.

Neither was there much faith placed in

the stock level information that was

being produced by the system which is

a very important element of

Soundstore's business.

Their total reliance on one individual

who had written and served to

maintain the bespoke software placed

strict limitations on their use and any

potential development of the system.

A TRUSTED SOLUTION

Seeking out a fully integrated solution

the management team at Soundstore

examined the market and whittled

down their options to two ERP systems,

one of which was SAP Business One.

Their decision to go with SAP Business

One was influenced heaviliy by not only

it's worldwide recognition as a trusted

solution, but also it's competitive

pricing.

Having met with IIS, recommended to

them by an existing IIS customer, an

instant rapport was built. Based on the

facts, figures and also the feasibility of

the partner relationship they could form

with IIS, Soundstore made the decision

to implement SAP Business One.

"We choose SAP Business One because we felt it was the best fit for Soundstore in that it was a fully integrated system and a system that was recognised worldwide."

John O'Brien, Operations Manager, Soundstore

OVERVIEW

Founded in 1995 by Geoff Murphy, Niall

O'Driscoll, and Niall Crowley,

Soundstore is now Munster's leading

and largest electrial and computer

retailer.

Having opened their first two stores in

1995, Soundstore experienced a

sustained period of growth resulting in

the opening of four more stores

between July 2003 and November

2006.

In 2007 Soundstore opened their

purpose built, 80,000 sq.ft distribution

centre in Munster, allowing them to

more efficiently manage their stock

across all stores.

However with more complex

operations and a centralised

distribution centre in place it became

apparent that greater visibility and

control was needed. In 2008

Soundstore decided it was time to seek

a solution.

“With SAP Business One in place there is now strongconfidence in stock levels and the whole process flowfrom the capturing of the sale right through to the shipping process and to the accounts element of the solution."

John O'Brien, Operations Manager, Soundstore

REAPING THE REWARDS

The implementation was a success

which John attributes largely not only

to the solution itself but the IIS team.

"During the whole development and implementation process of the SAP Business One Project we built a good rapport with Morgan, Sally, Jillian and the rest of the IIS team."

The strong trust built was cornerstone

to the confidence Soundstore had in

IIS to complete the project as desired.

Soundstore got to know IIS, they

placed their trust in the team and the

strong relationship is one which still

very much continues to persist.

With SAP Busienss One Soundstore have

gained the confidence sought in

information regarding stock and the

whole process flow.

Efficiency has increased across the

organisation and they are now confident

in the knowledge that reports, which are

easily produced, provide them with

accurate, timely information.

"Our stock variance has been reduced, our confidence in our reporting has increased and the number of man hours required has been reduced. This has to be good for our business!"

John O'Brien, Operations Manager, Soundstore

Email: sales@iisystems.net Call: IRL: +353 (0) 12860200 UK: +44 (0) 8456025804

NL: +31 (0) 268 200 261

Beabetterbusiness.com

FUTURE PLANS

Soundstore are keen to stay abreast of

changes allowing them to make the most

of new innovative enhancements to SAP

Business One.

The next step for Soundstore is an

upgrade to the latest version of SAP

Business One along with the

development of their web presence

utilising the back end of Intelligent

Ecommerce (part of the Intelligent

Essentials range designed exclusively by

IIS).

With IIS Soundstore trust that they will

continue to get more and more from

their solution, helping them to be a

better business!