Accredited Management Organization AMO … Library/Membership-Join IREM/AMOapp.pdfAMO ® APPLICATION Accredited Management ... and business resources ... Raise the profile of your

AMO®

APPLICATION

Accredited

Management

Organization®

Invest in Your Company’s FutureBecome an AMO

AMO Member Firms Stand Apart from the Competition The AMO® – Accredited Management Organization® – accreditation is the only recognition of excellence given to real estate management firms. It is a mark of distinction based on industry standards and best practices that are relevant to real estate management firms, their clients, and the assets they manage – a clear demonstration to owners, investors, and clients that their properties are in the best possible hands.

• NearlyhalfofAMOFirmshavebeeninbusinessformorethan20years,andmorethan80%havebeenestablishedfor atleastadecade.

• Only550realestatemanagementfirmsholdthisprestigiousaccreditation,yetmanageasignificantsegmentofthe nation’srealestate–morethan$123billioninassets,over1millionresidentialunits,andnearly550millionsquarefeet ofcommercialspace.

• AMOFirmsarepartofaglobalassociationthatincludesofficers,owners,partners,anddepartmentheadsofexpert realestatemanagement-relatedbusinessesandfinancialinstitutions.Yourfirmwillbenefitfromtheexchangeofin valuableinformationthatcanonlycomethroughassociationwithprofessionalsatthehighestlevel.

IREMisacommunityofrealestatemanagersdedicatedtoethicalbusinesspracticesandmaximizingthevalueofinvestmentrealestate.Webelievethatgoodmanagementmatters,andthatwell-managedpropertiespaydividendsintermsofvalueandinthequalityoflifeforresidents,tenantsandcustomers.Webelieveinprofessionalethics.Webelieveinthepowerofknowledgeandtheimportanceofsharingit.

Benefits of AMO Membership Propertyowners,investors,andclientsaroundtheworldareseekingrecognizedprofessionalswhoworktothehigheststandards–thekindofrecognitionthatAMOaccreditationrepresents.AMOFirmsenjoythesebenefits:

• Competitiveadvantageinamarketplaceseekingtomaximizeinvestmentopportunitiesandminimizerisk• ProfessionalstatureresultingfromindependentvalidationbyIREMofcompliancewithprofessionalstandards andpractices.• IndustryknowledgethatcomesfrombeingconnectedtoIREManditsvastlibraryofrealestatemanagement andbusinessresources• AnengagednetworkthatoffersAMOFirmsinstantaccesstofellowprofessionalslocally,nationally,internationally, andvirtually–alleagertoexchangebestpracticesandideaswithfellowcolleagues InadditiontotheprestigeandrecognitionafirmgainsfromtheAMOcredentialaretheseservicesandpromotionalopportunities:

Member pricing for all employees on IREM education.Promoteyouremployees’professionaldevelopment.AllemployeesofanAMOFirmemployeescanattendIREMcoursesatthememberrate–asavingsof20%offtheregulartuition.Thisappliestobothclassroomandonlinecourses,andtobothcredentialingcoursesandongoingprofessionaldevelopmentopportunities.Toreceivethememberrate,employeesmusttoregisterbyphoneandprovideIREMwiththeAMOcompany’sname.

Private classroom and online IREM education.LetIREMbecomeyourtrainingpartnerbyincorporatingIREMeducationintoyourcorporateprofessionaldevelopmentprogram.WhetheremployeesaretakingthecoursestoearnanIREMcredentialorsimplytoenhanceknowledgeandexperience,theycanbenefitfromprivatein-houseclassroomtrainingledbypractitioner-instructorsorfromrobustonlinecoursesthatpermitthemtolearnattheirownpace.

Listing in IREM’s online AMO Directory.ThevisibilityofAMOFirmsisraisedthroughtheirlistingsonIREM’sonlineAMODirectory,easilyaccessibletopropertyowners,investors,andclients.TheonlineAMODirectoryisavailable24/7andcanbesearchedinmultipleways:bycompanyname;bycity,stateorprovince,orcountry;bypropertytype;orbyservicesprovided.OngoingpromotionaleffortsbyIREMHeadquartersdirectrealestateinvestorstothislisting.

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AMO Insider.ExclusivetoAMOExecutiveCPMs,theAMOInsiderisamonthlyonlinenewsletterfocusedonprovidinginformationforindustryleaders.

Tools to promote the company as an AMO.Raisetheprofileofyourcompany–andgainnewbusiness–throughutilizationofmarketingprogramsandtacticspromotingAMOFirmstoownersandinvestors.

Job board listings.AMOfirmscantakeadvantageofthe30%discountallIREMmembersgetoffjobpostingsonIREM’snationaljobboardatwww.IREMjobs.org–theonlyjobboardexclusivelyforrealestatemanagement.

Promotion of AMO.IREMpromotesthevalueofhiringanAMOfirmtopropertyownersandinvestorsthroughextensivemarketingprograms.FirmscanextendthereachbydisplayingtheirAMOcertificatesandAMOCodeofProfessionalEthicsintheiroffices,includingthemintheirbusinessproposals,andpromotingthat“thispropertyismanagedbyanAMO”atallmanagedproperties.

Legislative and regulatory representation.Knowthatyourfirm’sandyourclients’bestinterestsarerepresentedinthelegislativehallsofthenation,andkeepontopofthelatestdevelopmentsconcerninglegislationaffectingrealestatemanagement–inyourstateandatthenationallevel.

AMO crime insurance.ThroughtheAMOCrimeInsuranceProgramofferedbyScarbrough,Medlin&Associates,Inc.,AMOfirmscanobtaintheAMO-requiredinsurancecoveragesatcompetitiverates.Formoreinformation,callRodneyMedlinatScarbrough,Medlin&Associatesat(800)-929-2446.

IREM Certified Sustainable Property Certification. AsanAMOfirm,sustainabilityisnotjustaboutgooddesign-it’sabouttheassetperformancethatresultsfromqualitypropertymanagement.TheIREMsustainabilitycertificationisanachievable,cost-effectiverecognitionthatassessessustainabilityperformanceinfivecategories:energy,water,health,recycling,andpurchasing.What’smore,itappliestoallassetclasses–officebuildings,retailproperties,andmultifamilyproperties.

Obtainingthisrecognitionwilldemonstratequality,responsiblemanagementtoclients;provideaplatformfortrainingstaffonsustainabilityandresourceefficiency;andcreatesanopportunitytomarketthecertifiedpropertytotenantsandthebroadermarketplace.AMOfirmsreceiveaspecialincentivetoapplyforthecertificationfortheirpropertiesatonly$400–a50%discount.

Best Practices: Real Estate Management Service. TheframeworkfortherequirementstoacquireandmaintaintheAMOaccreditationcomesfromIREM’sBest Practices: Real Estate Management Service.AllCPMmembershaveaccesstodownloadthisdocumentatwww.irembooks.org

AMOsalsohaveaccesstothe“IREMBestPractices:RealEstateManagementService”workshop.Theworkshopcoversthefollowingtopics:

• IntroductiontoIREM’sBestPractices• ReviewandassessmentusingtheBestPractices• HowtouseBestPracticesinyourcompany• Wrap-upandQ&ATopic/Objective

AMOsareabletoadvantageofthisresourcebyhostingabestpracticesworkshopforemployeesatnocost.

Become an AMO Firm today!

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A CPM® in ChargeYourfirmmusthaveaCPMinanexecutivepositionwho,foratleast180daysimmediatelypriortoapplyingfortheAMOaccreditation,hasdirectedandsupervisedthefirm’srealestatemanagementactivities.Thispersonwillbereferredtoasthefirm’s“ExecutiveCPM”andwillbeverifiedaspartoftheapplicationprocessfromthefirm’sorganizationchartandduringtheIREMChapterverification.TheExecutiveCPMisalsoresponsibleforensuringyourfirmremainscompliantwiththeAMOrequirements,includingthecrimepolicy.

TheCPMwhoqualifiesasthefirm’sExecutiveCPMmusthaveauthorityand/orresponsibilityfor: •Deliveryofthefirm’srealestatemanagementservices. •Developingthefirm’srealestatemanagementpoliciesandprocedures.

TheCPMmustalsohaveauthorityand/orresponsibilityforatleastfourofthesesixfunctions: •Hiringandfiringrealestatemanagers. •Establishingthefirm’sgoalsandobjectives. •Determiningtheservicesofferedbythefirm. •Negotiatingmanagementagreementswithclients. •Bindingmanagementagreementswithclients. •Trainingandsupervisingthefirm’srealestatemanagers.

EducationThe CPM who qualifies as your firm’s Executive CPM must successfully complete two AMO education requirements:

Education Requirement 1: successfully completed one of the following:

• BDM601:GrowthStrategiesforRealEstateManagementCompanies,andHRS603:Today’sLeadershipChallenges– bothcurrentlybeingofferedinonlineformat

• 701:ManagingtheManagementCompany–offeredpriorto1997 • BDM603:BuildingaBestPracticeRealEstateManagementCompany

Education Requirement 2: successfully completed one of the following:

• ETH800:EthicsfortheRealEstateManager–offeredintheclassroom • ETH001:RealEstateManagementEthicsOnline–offeredonline

Becoming an AMO

Business Stability and Fiscal ResponsibilityYourfirmmust:

•Becurrentlyengagedinrealestatemanagementandhavebeensoforatleastthreeyearsimmediatelypriorto submissionoftheAMOapplication. Haveexperiencednomorethanonenamechangeduringtheimmediatelyprecedingthreeyears. Haveexperiencednomorethanoneownershipchangeduringtheimmediatelyprecedingthreeyears.Ifan ownershipchangehasoccurredwithintheimmediatethree-yearperiod,yourfirmmaystillbeeligible foraccreditationif:(1)itwasacquiredbyafirmwhichitselfhadbeeninbusinessforatleastthreeyears andtherewasnochangeofasubstantialnature,or(2)thechangewasduetoadevise,aninterfamilysale, oranemployeeparticipationinabuyout,providedcertainconditionsaremet.

•Meetspecificstandardsforoperationsofthefirm.

•Meetspecificstandardsforservicingtheclient.

•Perform18of28functionsrelativetooperationsofthefirm,servicingtheclient,andmanagingproperties.

Anindependentcreditcheckwillbeperformedtoconfirmtheinformationonyourapplication.Inaddition,afirmisnoteligibleforAMOstatusifitoritsparentcompanyhasfiledforreorganizationunderChapter11ofthefederalBankruptcyCode,untilsuchtimeasithasbeendischargedofitsdebtsandhasconductedbusinesssuccessfullyforthreeconsecutiveyears.

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Branch OfficesTheaccreditationofafirmasanAMOappliestothefirm’sprincipaloffice(referredtoastheAMOHeadquarters)andalsoextendstoanyandallofthefirm’sbranchoffices.Abranchofficeexistswhereverthesecriteriaaremet:

• Realestatemanagementisperformedoutoftheoffice.• TheofficeisanextensionofandunderthecontrolorsupervisionoftheAMOHeadquarters.• Theworkperformedtherebenefitsthemanagementfirmasawhole,notexclusivelyaspecificproperty.• Thereisatleastonefull-timeemployeeofthecompanyattheofficewhocanbecontactedforbusiness.• Thephoneislistedandansweredinthecompanyname.

Onyourapplication,youmustlistallofthefirm’sofficesthatmeettheabovecriteria.Branchofficesmaybeaddedorremovedthroughouttheyear.

EthicsAllAMOFirmsmustabidebytheAccreditedManagementOrganizationCodeofProfessionalEthics,whichisstringentlyenforcedbyIREM.TheAMOCode,whichisincludedonpage7ofthisbooklet,regulatessuchvitalareasasdutiesandrelationshipswithclients,thepublic,andothersintheindustry.

TheExecutiveCPMisheldresponsiblenotonlyforhisorherownethicalconductbutalsofortheconductoftheindividualsemployedbythefirminarealestatemanagementcapacity.TheExecutiveCPMisalsoresponsibleforinformingandtrainingemployeesabouttheAMOCode.Ideasinclude:displayingaframedcopyoftheAMOCodeprominentlyinthefirm’srealestatemanagementoffices,and/orincludingacopyoftheAMOCodeandasummaryoftheAMOHandbookinthefirm’semployeehandbook.(AnAMOCodeandaMembershipHandbookareprovideduponapprovalasanAMOFirm.)

ComplaintsmaybefiledagainstanAMOFirmifthereisreasonablecausetobelievetheAMOCodeand/ortheIREMCodeofProfessionalEthicsmayhavebeenviolated.Ultimately,afirm’saccreditationcanbeterminatedorsuspended,oraletterofcensurecouldbeissuedforviolatingtheCode.

Insurance CoverageYourfirmmusthavethefollowingtwotypesofcrimeinsurancecoverages:

1. Afidelitybond(employeedishonesty)coveringallmanagementemployees,officers,andownersofthefirminanamountequaltoatleast10%ofthefirm’sgrossmonthlycollections,withaminimumrequiredvalueof$10,000andamaximumrequiredvalueof$500,000.Thedeductiblemaynotexceed$5,000or5%,whicheverisgreater.

2. Depositor’sforgeryandalterationsinsuranceintheminimumamountof$25,000.Thedeductiblemaynotexceed$5,000or5%,whicheverisgreater.

ThefollowingdocumentationmustbesubmittedwithyourAMOapplicationtoassurethatyourfirmmeetstheinsurancerequirements:

1. Acertificateofinsurancethatspecificallyincludesallofthefollowing:

• FidelityBondorEmployeeDishonestycoverage,thespecificamountofthecoverageandthedeductible.• Depositor’sForgeryandAlterationscoverage,thespecificamountofthecoverageandthedeductible.

2. Verificationfromthefirm’sinsuranceagentthattheseadditionalguidelinesaremet:

• ThebondingcarrierisratedbyA.M.BestorStandardandPoorsasatleastB+.• Thepolicyutilizediswrittenonalosssustainedformordiscoveryformwhichallowsfordiscoverya

minimumof60daysandamaximumof12monthsafterterminationofthepolicy.• Thepolicydoesnotincludeendorsementsrequiringprosecutionandconvictionproceedingsagainstperpetrators.• Verificationthatthedeductiblesdonotexceed$5,000or5%.

ThroughScarbrough,Medlin&Associates,Inc.,IREMoffersAMOFirmsandapplicantfirmstheopportunitytoobtaincoverageintheAMOCrimeInsuranceProgramatcompetitiverates.FirmsthatobtaintheircrimeinsurancethroughthisprogramwillbedeemedtohavemettheAMOinsurancerequirementandonlyneedtoprovideacertificateofinsurance.Formoreinformationonthisprogram,contactRodneyMedlinatScarbrough,Medlin&Associatesat(800)929-2446.

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Completing Your AMO Application

• Complete,gather,andsubmittheapplicationandallofthesupportingdocumentsinonepackage.Thisallowsyoumorecontroloverthe timingandcompletionofyourapplicationandensuresthatnosupportingdocumentsaremissingorlostinthemail.Noapplicationwill beprocesseduntilalloftherequiredsupportingmaterialsarereceived.Failuretocompletealloftheformswillmeanadelayin processingyourapplicationandyourapprovalasanAMOFirm.(Pleasedonotbindyourapplication.)

• CompletethetoppartofeachConfidentialLetterofRecommendationandputyouraddressonthereturnenvelopes.Thelettersshould becompleted,sealed,andsignedbyyourreferencesandreturnedtoyou.Asacourtesy,youmayalsowanttostamptheenvelopes. ThensubmitthesealedenvelopeswithyourfullAMOapplication.(Referto“OtherRequirements”above.)

Important Note: ConfidentialLettersofRecommendationcannotbedatedmorethan12monthspriortoreceiptatIREMHeadquarters.

• Mailtheoriginalapplicationandonecopyto:

AMOApplication InstituteofRealEstateManagement 430NorthMichiganAvenue Chicago,IL60611-4090

AMO Approval Process

• Whenyourfirm’sapplicationisreceivedatIREMHeadquarters,itwillbeprocessedto determinethateverythinghasbeenproperlycompleted.Youwillbesentawritten confirmationwithintwoweeks.Missingitemswillbeidentifiedinyourconfirmation letterandcoulddelaytheprocessingofyourapplication.

• Atthesametimethatyourapplicationconfirmationletterissenttoyou,yourapplication willbesenttothelocalIREMChapter.Thechapterwillcontactyoutodiscussyour applicationandansweranyquestions.Thechapter’srecommendationforapproval isneededtobecomeanAMOFirm.(No confidential information is shared with the chapter.)

• Uponreceiptofthechapter’srecommendation,andassumingyourfirm’sfileisinorder,your firmwillbeapprovedasanAMO.Youwillreceivewrittenconfirmationalongwithanew firmwelcomekit.Withintwoweeks,thechapterwillbesentyourpersonalizedAMO certificateandanAMOCodeofProessionalEthics.Atanupcomingchaptermeetingyour firmwillbeformallyinstalledasanAMOFirminfrontofyourpeers.

• YouwillbeinvoicedforyourproratedAMOduesforthecurrentyear;nationalduesforthe fullyearare$475forHeadquarter’sduesand$110foreachbranch.Youwillthenbe invoicedforannualdueseachsubsequentcalendaryear.Youarerequiredtopayyourdues annuallytomaintainyourmembership.

• Theentireprocessfromapplicationreceipttoapprovalfortheaccreditationcan take30-60days.

Other Requirements•SubmittheAMOapplicationwiththenon-refundableapplicationfee,whichis$425.•Submitthreeconfidentiallettersofrecommendation.(FormsareincludedwiththeAMOapplication.)Twoofthethreelettersmustbefromthefollowinginanycombination:aclientofthefirm;thefirm’saccountant;thefirm’sattorney;thefirm’sbank;atenantorresident.Thethirdlettershouldbefromabusinessassociateofthefirm.•BeinterviewedandrecommendedforapprovalbythelocalIREMChapter.

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Maintaining the AMO Accreditation___________________________________________________________________

EthicsYourfirmmustcontinuetoabidebytheAMOCodeofProfessionalEthicsandtheIREMCodeofProfessionalEthics.

Firm Name or Ownership ChangesIfyourfirmchangesitsnameorownership,IREMmustbenotified,andthechangemustbeapprovedtocontinueyourAMOaccreditation.Ifasubstantialchangeinthefirm’smanagementmethods,policies,orexecutivepersonneloccurred,thefirm’sAMOstatusmaybereconsidered.

Executive CPM ChangesAMOFirmsmustatalltimeshaveaCPMdirectingandsupervisingthefirm’srealestatemanagementactivity.IfyourapprovedExecutiveCPMleavesthefirm,yourfirmwillhave180daysfromthedateofdeparturetoreplacethatpersonandoneyearfromthedateofthedepartureforthenewExecutiveCPMtocompletetheAMOeducationrequirement.IfyourfirmfailstoreplacetheCPMinthe180daysorthenewExecutiveCPMfailstocompletetheeducationrequirementintheone-yearperiod,thefirm’sAMOstatuscouldbeterminated.

ReaccreditationToguaranteetheintegrityoftheAMOprogramandensurethatallAMOFirmsremainincompliancewiththerequirements,eachAMOFirmmustbereaccreditedatleasteverythreeyears.Toreaccreditate,eachAMOFirmmustprovide:

• Acompletereaccreditationapplicationandfee,whichverifiesthefirmstillhasaqualifiedExecutiveCPMandotherinformation.

• Acurrentcertificateofinsuranceandverificationfromtheinsuranceagentevidencingtherequiredinsuranceguidelines.

• Theappropriateinformationaboutbranchoffices,ifapplicable.• Anindependentcreditcheckmayberequestedasneededforthereaccreditationprocess.

DuesAMOFirmsmustpayannualdues.AMOduesare$475fortheheadquartersofficeand$110foreachbranchoffice.Theheadquartersofficeisbilledforallbranchdues.

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AMO® Code of Professional Ethics IntroductionThepurposeofthisCodeofEthicsistoestablishandmaintainpublicconfidenceinthehonesty,integrity,professionalism,andabilityoftheprofessionalrealestatemanagementorganization.TheInstituteofRealEstateManagement(IREM®)anditsMembersintendthatthisCodeandperformancepursuanttoitsprovisionswillbebeneficialtothegeneralpublicandwillcontributetothecontinueddevelopmentofamutuallybeneficialrelationshipamongAccreditedManagementOrganization(AMO®)MemberFirms(AMO®Firms),andotherMembers,nationalandinternationalprofessionalrealestateassociationsandorganizations,clients,employersandthepublic.

TheInstituteofRealEstateManagement,astheprofessionalsocietyofrealestatemanagement,seekstoworkcloselywithallothersegmentsoftherealestateindustrytoprotectandenhancetheinterestsofthepublic.Tothisend,AMO®FirmsoftheInstitutehaveadoptedand,asaconditionofmembership,subscribetotheAMO®CodeofProfessionalEthicsandtheIREM®CodeofProfessionalEthics.

The AMO® Firm Pledge•ToadvanceprofessionalrealestatemanagementthroughthemutualeffortsofAMO®FirmsoftheInstituteofRealEstateManagementandbyanyotherpropermeansavailable.

•TomaintainthehighestmoralandethicalstandardsconsistentwiththeobjectivesandhigherpurposeoftheInstitute.

•TocomplywiththeprinciplesanddeclarationsoftheInstituteofRealEstateManagementassetforthinitsBylaws,StatementofPolicies,theAMO®CodeofProfessionalEthicsandtheIREM®CodeofProfessionalEthics.

Article 1. Services to Client Inaccordancewiththemanagementagreement,anAMO®Firmshallmake,orcausetobemade,regularphysicalinspectionsoftheclients’propertiesandshallkeepitsclientsinformedastotheconditionoftheproperties.AnAMO®Firmshallcompetentlymanagethepropertiesofitsclientswithdueregardfortherights,responsibilitiesandbenefitsofthetenants,residentsandotherslawfullyontheproperty.AnAMO®Firmshallnotengageinanyconductthatisinconsciousdisregardforthesafetyandhealthofthosepersonslawfullyonthepremisesoftheclient’sproperty.

Article 2. Contractual DutiesAnAMO®Firmshallperformitscontractualdutiesandmaintaincompany,property,andclientrecordsinaccordancewithallapplicableregulatoryguidelines,contractualobligations,clientobjectivesandcompanypolicies.Itshallnotactbeyonditscontractualscopeofauthorityasanagentwithoutdocumentedclientapproval.

Article 3. Accounting AnAMO®Firmshallestablishandadheretosoundinternalfinancialcontrolsforhandlingallcompanyfundsandclientfunds.Itshallmaintain,andupdateasneeded,anaccountingsystemthatcomplieswithacceptedaccountingprocedures,clientdirectivesandobligations,applicablelawsandregulationsandsupportscompanyoperations.

Article 4. Reporting Pursuanttothetermsofthemanagementagreement,anAMO®Firmshallusereasonableeffortstoprovideaccurate,auditablefinancialandbusinessrecordsanddocumentationconcerningeachassetmanagedfortheclient,whichrecordsshallbeavailableforinspectionbytheclientatallreasonabletimes.AnAMO®Firmshallfurnishtotheclient,atmutuallyagreeduponintervals,regularreportsconcerningtheclient’sassetsundermanagement.AnAMO®Firmshallnotexaggerate,misrepresent,orconcealmaterialfactsconcerningtheclient’sassetsoranyrelatedtransactions.

Article 5. Fiduciary ResponsibilityAnAMO®Firmshallatalltimesserveasafiduciaryfortheclientandshallnotcomminglepersonalorcompanyfundswiththefundsofaclientoruseoneclient’sfundsforthebenefitofanotherclient,butshallkeeptheclient’sfundsinafiduciaryaccountinaninsuredfinancialinstitutionorasotherwisedirectedinwritingbytheclient.AnAMO®Firmshallatalltimesexertduediligenceforthemaintenanceandprotectionoftheclient’sfundsagainstallreasonablyforeseeablecontingenciesandlosses.

Article 6. Relations with Other Organizations in the ProfessionAnAMO®Firmshallnotmake,authorizeorotherwiseencourageanyfalseormisleadingcommentsconcerningthepracticesofMembersoftheInstituteofRealEstateManagementandotherrealestatemanagementprofessionals.AnAMO®Firmshalltruthfullyrepresentmaterialfactsintheirprofessionalactivities.AnAMO®Firmshallnotexaggerateormisrepresenttheservicesofferedascomparedwiththeservicesofferedbyotherrealestatemanagementcompanies.NothinginthisCode,however,shallrestrictlegalandreasonablebusinesscompetitionbyandamongrealestatemanagementcompanies.

Article 7. Conflict of Interest AnAMO®Firmshallnotrepresentpersonalorbusinessinterestsdivergentfromorconflictingwiththoseoftheclientandshallnotaccept,directlyorindirectly,anymaterialrebates,gifts,fees,commissions,discounts,orotherbenefits,monetaryorotherwise,whichcouldreasonablybeseenasaconflictwiththeinterestsoftheclient,employer,orfirm,andwhicharenotdisclosedtotheclient.

Article 8. Disclosure AnAMO®Firmshallnotdisclosetoathirdpartyanyconfidentialorproprietaryinformationwithouttheclient’spriorwrittenconsentexceptwhendisclosureisrequiredorcompelledbyapplicablelawsandregulations.

Article 9. Compliance with Laws and RegulationsAnAMO®Firmshallbeestablishedincompliancewithallapplicablelawsandregulations.AnAMO®Firmanditsemployeesshallatalltimesconductbusinessactivitieswithknowledgeofandincompliancewithallapplicablelawsandregulations.

Article 10. Equal OpportunityAnAMO®Firmshallnotdenyequalemploymentopportunityorequalprofessionalservicestoanypersonforreasonsofrace,color,religion,sex,familialstatus,nationalorigin,age,sexualorientation,genderidentity,orhandicapandshallcomplywithallapplicablelawsandregulationsregardingequalopportunity.

Article 11. EnforcementTheinterpretationofcompliancewiththisCodeistheresponsibilityoftheethicsboardsoftheInstituteofRealEstateManagement.AnyviolationbyanAMO®FirmoftheobligationsofthisCodeandanydisciplinaryactionforviolationofanyportionofthisCodeshallbedeterminedandcarriedoutinaccordancewithandpursuanttothetermsoftheBylawsandStatementofPoliciesoftheInstituteofRealEstateManagement.TheresultofsuchdisciplinaryactionshallbefinalandbindingupontheaffectedAMO®FirmandwithoutrecoursetotheInstitute,itsofficers,GoverningCouncilors,Members,employees,oragents.

Effective January 1, 2015

AMO Application Fee InvoiceIREM Federal ID Number: 36-6214767

APPLICANTFIRMNAME

DAYTIMETELEPHONE ()

NON-REFUNDABLEAPPLICATIONFEE $425.00

MakecheckpayabletoIREMandsendwithAMOapplicationto:

AMO ApplicationInstituteofRealEstateManagement430NorthMichiganAvenueChicago,IL60611

☐VISA ☐MasterCard ☐AmericanExpress ☐Discover

Cardholder’sName:

CardNumber: Corp.CardID:

ExpirationDate:

Signature:

PrintName:

Cardholder’sBillingAddress(ifdifferentfromapplicant):

[email protected]

Use this form:1.Tosubmitasaninvoiceinordertopaytheapplicationfee,or2.Ifyouarepayingtheapplicationfeebycreditcard.

ACCREDITEDRESIDENTIALMANAGER®

ACCREDITEDMANAGEMENTORGANIZATION®

CERTIFIEDPROPERTYMANAGER®

ACCREDITEDCOMMERCIALMANAGER

[email protected]

AMO ApplicationPage 1 of 5

Please type or print all information clearly

1.1Firm Name

☐Attachanarrativehistoryofthefirmanddocumentationattestingtothefirm’sname(e.g.,articlesofincorporation,partnershipagreement.)

1.2FirmHasDoneBusinessUnderThisNameSince(Year) 1.3Check if applicable: ☐Becausethisfirmdoesbusinessunderatradename,an explanationofthisisattached.

2.MailingAddressfortheExecutiveCPM(ReferredtobyIREMasAMOHeadquarters)

3.City/State/Zip

4.TelephoneNumber 5.FaxNumber ( ) ( )

6.WebsiteAddress

7.TypeofOrganization: ☐SoleProprietorship ☐Partnership ☐Corporation ☐Other(describe):

8.1YearFirmWasOrganized 8.2FirmHasManagedProperty 8.3FirmHasDoneBusinessUnder forInvestorsSince(Year) SameOwnershipSince(Year)

AMOApplication

10. Firm Owners:Listallofficers,partners,andotherswhonowownanyinterestinthestockorequityofthefirm.Thepercentagesofownershipshouldtotal100%. (Attachadditionalsheetifnecessary.)

☐Yes ☐No

☐Yes ☐No

☐Yes ☐No

☐Yes ☐No

IsThisPersonaCPM?Name PositionPercentofOwnership

A ☐ Apartments(Conv.Financed)B ☐ MedicalBuildingsC ☐ Condos/Co-ops/HOAsD ☐ SeniorHousingE ☐ Self-Storage

F ☐ Federally-AssistedHousingG ☐ ParkingGaragesI ☐ Industrial/WarehouseJ ☐ StudentHousingL ☐ LandParcel

M☐ MobileHomeparksO ☐ OfficeBuildingsP ☐ PublicHousingR ☐ RetailProperties/ShoppingCentersS ☐ Single-FamilyHomes

T ☐ HotelsandMotelsU ☐ MixedUsePropertiesX ☐ OtherY ☐ MilitaryHousing

11. Property Types:Checkeachpropertytypethatismanagedbytheprincipaloffice.(Thisinformationwillbeincludedinyouronlinemembershipdirectorylisting.)

Other Specialties:Checkspecialtiesperformedbytheprincipaloffice.(Thisinformationwillbeincludedinyouronlinemembershipdirectorylisting.)

1 ☐ Brokerage

2 ☐ Leasing

3 ☐ Construction

4 ☐ Consulting

5 ☐ Appraising

6 ☐ Financing

7 ☐ TaxAppeals

8 ☐ Maintenance

9 ☐ FacilitiesManagement

10 ☐ AssetManagement

YesNo☐ ☐ 9.1HasthefirmoritsparentcompanyeverfiledforChapter11orotherfinancialreorganizationforthebenefitofcreditors?(Ifyes,attachadetailed

explanation.)

☐ ☐ 9.2Hasthefirm,itsprincipals,officers,ormanagementpersonneleverbeeninvolvedineithercivilorcriminallegalproceedingsasadefendantinwhichtherewereallegationsoffraud,misrepresentation,misappropriationoffundsorproperty?(Ifyes,attachadetailedexplanation.)

☐ ☐ 9.3Hasthefirm,itsprincipals,officers,ormanagementpersonneleverbeensubjecttodisciplinaryactionbytheInstituteofRealEstateManagement, alocalboardoftheNationalAssociationofRealtors®,orany0therprofessionalorganization?(Ifyes,attachadetailedexplanation.)

13. Functions: Specificfunctionsrelativetotheoperationsofyourfirm,servicingyourclientsandmanagingyourpropertiesmustbemettobecomeanAMOFirm.Yourfirmmustbeperformingatleast18ofthe28functionsbelow.Checkallthatapply. Firm Operations

☐ 13.1Developsandexecutesanemergencypreparednessandresponseplan.☐ 13.2Providesforprofessionaldevelopment,training,and/orcredentialingofemployees.☐ 13.3Establisheswrittenjobdescriptionsthataccuratelydefineemployeeresponsibilities.☐ 13.4Preparesandmonitorsanannualbudget.☐ 13.5Develops,maintains,updates,andcommunicatesastrategicplan.☐ 13.6Participatesandsupportsemployeeinvolvementinindustryorganizationsand/orcommunitygroups.

Servicing the Client and Managing Properties

☐ 13.7Developsandmaintainsaclientcustomerserviceplan.☐ 13.8Developsandmaintainsawrittenleasingplan.☐ 13.9Preparesamanagementplan.☐ 13.10Establishesandenforceswrittenoperatingpoliciesandprocedures.☐ 13.11Recommendsandassistsinimplementingcapitalimprovements.☐ 13.12Establishesandfollowsprocedureforreportinglossclaimsandpotentiallossclaims.☐ 13.13Establishesandexecutes,ifneeded,anemergencypreparednessandresponseplan.☐ 13.14Establishessecuritypoliciesandprocedures.☐ 13.15Maintainsemergencyandlifesafetyequipment.☐ 13.16Establishesandmaintainsanenvironmentalandhealthsafetymanagementprogram.☐ 13.17Developsandimplementsawrittenmarketingplan.☐ 13.18Establishesrentalrates.☐ 13.19Providesadequatestaffing.☐ 13.20Develops,maintains,andenforcesgeneralsafetyguidelinesandawarenesstoprotecttenant/residentsafety.☐ 13.21Establishesacustomerserviceplanfortenants/residents.☐ 13.22Developsandadherestowrittenpoliciesandproceduresontenant/residentselectioninaccordancewithregulatory,contractual,andfirmguidelines.☐ 13.23Monitorsthattenants/residentsareincompliancewithleaseterms,includingrentcollections.☐ 13.24Preparesannualoperatingbudgets.☐ 13.25Assesses,develops,andimplementsplansforpreventativeandroutinemaintenance.☐ 13.26Requirescontractorsprovidinggoodsorservicestomeetminimuminsurancerequirements.☐ 13.27Receives,deposits,andaccountsforallincomingfundsaccuratelyandprotectstheclient’sfundsagainstallforeseeablecontingencies, depositingsuchfundsinanescrow,trust,oragencyaccountwithaninsuredfinancialinstitution.

☐ 13.28Disbursesandaccountsforoutgoingfundsandpayablesaccurately.

AMOApplication



FirmName

12.1 Firm Operations: SpecificstandardsrelativetotheoperationsofyourfirmmustbemettobecomeanAMOFirm.Confirmthatyourfirmmeetsthesestandardsbycheckingeachboxbelow.Yourfirm:

☐ Wasestablishedandconductsitsbusinessactivitiesincompliancewithall applicablelawsandregulations.

☐Hasestablishedandenforceswrittenpoliciesandproceduresforfirm operations.

☐Maintainsfirm,property,andclientrecordsinaccordancewithregulatory, contractual,andcompanyguidelines.

☐ Hasestablished,maintains,andupdatesasneededanaccountingsystem thatcomplieswithacceptedaccountingprocedures,firmoperations,and clientobligations.

☐ Wasestablishedwithandadherestointernalfinancialcontrolsforthe handlingoffirmandclientfundsanddoesnotcomminglefundsofmultiple clientsorclientfundswithfirmfunds.

12.2 Servicing the Client: SpecificstandardsrelativetoservicingyourclientsmustbemettobecomeanAMOFirm.Confirmthatyourfirmmeetsthesestandardsbycheckingeachboxbelow. Yourfirm:

☐Hasawrittenmanagementagreement,asmutuallyagreeduponbetween thefirmanditsclients,thatestablishesthebusinessrelationships.

☐Developsandimplementsleasingpoliciesandproceduresfor propertiesmanagedinaccordancewithregulatory,contractual,andfirm guidelines.

☐Fullydisclosestotheclientsacceptanceofanyrebates,fees,commissions, discounts,orotherbenefits,monetaryorotherwise.



FirmName

14.4TitleofCPMMember’sPositioninFirm

AMOApplication

15.RequiredEducation

EducationRequirement1:successfullycompletedoneofthefollowing:

☐BDM601:GrowthStrategiesforRealEstateManagementCompanies,and HRS603:Today’sLeadershipChallenges–bothcurrentlybeingofferedinonlineformat

☐701:ManagingtheManagementCompany–offeredpriorto1997

☐BDM603:BuildingaBestPracticeRealEstateManagementCompany

EducationRequirement2:successfullycompletedoneofthefollowing:

☐ ETH800:EthicsfortheRealEstateManager–offeredintheclassroom

☐ETH001:RealEstateManagementEthicsOnline–offeredonline

WhatpromptedyoutoapplyforAMOmembership?(Checkone)

☐Advertising ☐Catalog/Brochure ☐Colleague ☐CustomerRelations ☐DirectMail ☐E-mail

☐Employer ☐IREMChapter ☐IREMWebsite ☐InternetSearch ☐PhoneCall ☐ ProfessororInstructor

☐TradePublication ☐Other___________________________________

14.Executive CPM: ☐ AttachanorganizationchartthatidentifiesthenamesandtitlesoftheExecutiveCPM,CPMMembers,CPMCandidates,andother employeesinthefirm.Thechartmustclearlyshowthechainofcommand.

14.1NameofExecutiveCPM

14.2CPMKeyNumber 14.3CPMHasBeenWithThisFirmSince(Month/Year)

14.5 TheExecutiveCPMmusthaveauthorityand/or responsibilityfor:

☐ Deliveryofthefirm’srealestatemanagementservices.☐ Developingthefirm’srealestatemanagementpolicies andprocedures.

14.6 TheExecutiveCPMmusthaveauthorityand/or responsibilityforatleastfourofthesixareasbelow. (Checkallthatapply):

☐ Hiringandfiringrealestatemanagers.☐ Establishingthefirm’sgoalsandobjectives.☐ Determiningtheservicesofferedbythefirm.☐ Negotiatingmanagementagreementswithclients.☐ Bindingmanagementagreementswithclients.☐ Trainingandsupervisingrealestatemanagers.

16.Other CPM Members:ListthenameandpositionofeveryotherCPMatthefirm’sprincipaloffice.(Attachadditionalsheetifnecessary.)

Name Position

CompletionDate



FirmName

17. Branch OfficesCompletethefollowinginformationforeveryofficeofthefirmforwhichyoucananswer“yes”toallofthefollowingquestions:• Isrealestatemanagementperformedoutoftheoffice?• IstheofficeanextensionandunderthecontrolorsupervisionoftheAMOHeadquarters?• Doestheworkperformedattheofficebenefitthemanagementfirm,notexclusivelyaspecificproperty?• Isthereatleastonefull-timeemployeeofthecompanyattheofficewhocanbecontactedforbusiness?• Istheofficetelephonelistedandansweredinthecompanyname?

☐ Check this box if the firm has no branch offices.

AMOApplication

17.1NameofBranchOffice(IfDifferentfromPrincipalOffice)

AddressofBranchOffice TelephoneNumberofBranchOffice ( )

City/State/Zip FaxNumberofBranchOffice ( )

CPMMembersEmployedatthisBranchOffice:(Attachadditionalinformationifnecessary) Name Position



M☐ MobileHomeParksO ☐ OfficeBuildingsP ☐ PublicHousingR ☐ RetailProperties/ShoppingCentersS ☐ Single-FamilyHomes


Checkeachpropertytypethatismanagedbythisbranchoffice:(Thisinformationwillbeincludedinyouronlinemembershipdirectorylisting.)

Checkspecialtiesperformedbythisbranchoffice:(Thisinformationwillbeincludedinyouronlinemembershipdirectorylisting.)

1 ☐ Brokerage2 ☐ Leasing3 ☐ Construction

4 ☐ Consulting5 ☐ Appraising6 ☐ Financing

7 ☐ TaxAppeals8 ☐ Maintenance9 ☐ FacilitiesManagement


17.2NameofBranchOffice(IfDifferentfromPrincipalOffice)

AddressofBranchOffice TelephoneNumberofBranchOffice ( )

City/State/Zip FaxNumberofBranchOffice ( )

CPMMembersEmployedatthisBranchOffice:(Attachadditionalinformationifnecessary) Name Position



M☐ MobileHomeParksO ☐ OfficeBuildingsP ☐ PublicHousingR ☐ RetailProperties/ShoppingCentersS ☐ Single-FamilyHomes


Checkeachpropertytypethatismanagedbythisbranchoffice:(Thisinformationwillbeincludedinyouronlinemembershipdirectorylisting.)

Checkspecialtiesperformedbythisbranchoffice:(Thisinformationwillbeincludedinyouronlinemembershipdirectorylisting.)

1 ☐ Brokerage2 ☐ Leasing3 ☐ Construction

4 ☐ Consulting5 ☐ Appraising6 ☐ Financing

7 ☐ TaxAppeals8 ☐ Maintenance9 ☐ FacilitiesManagement


If you need to report more branch offices, please photocopy this blank page.



FirmName

Your AMO application must include:

☐ Thecompletedfive-pageapplication.☐ Thetwoconfidentialapplicationpagesregardinginsurance.☐ Anyinformationaboutadditionalowners,CPMMembers,orbranchoffices,ifnecessary.

☐ Documentationattestingtothefirm’snameanddateitwasestablished.☐ Anarrativehistoryofthefirm.☐ Thefirm’sorganizationchart,showingthechainofcommandandthenameandtitlesoftheExecutiveCPMandotherCPMMembersandCPMCandidateswithinthefirm.

☐ Acertificateofinsurancefromthefirm’sinsurancecarrierand,ifpolicyisnotprovidedthroughtheAMOCrimeInsuranceProgram,verificationfromthefirm’sagentconfirmingthatallinsuranceguidelinesaremet(Confidential Information Page 2).

☐ Threelettersofrecommendationsubmittedontherecommendationformsandintheconfidentialenvelopesprovided.

☐ TheAMOapplicationfee,whichis$425.Thisapplicationmayalsoneedtoinclude:

☐ Anexplanationifthefirmdoesbusinessunderatradename☐ Anyexplanationsasmayberequiredforanswerstoapplicationitems 9.1,9.2and9.3

Mail the application and all supporting materials to:AMOApplicationInstituteofRealEstateManagement430NorthMichiganAvenueChicago,IL60611-4090

18.1Ifgiventheaccreditation,toconductitsrealestatemanagementbusinessinaccordancewiththeAMOCodeofProfessionalEthicsestablishedbythisInstitute.

18.2Accreditation,ifgranted,shallbeonlyforthree(3)yearsbeginningwiththeyearofapproval,andtheapplicantfirmwillberequiredtoapplyforreaccreditationeverythree(3)yearsthereafter.

18.3NeithertheapplicantfirmnorthoseoftheorganizationengagedinrealestatemanagementshallholdthemselvesouttoanyasbeinganAccredited ManagementOrganizationatanytimebeforethefirmisaccreditedorafterexpirationorrevocationofanyaccreditation.

18.4IntheeventtheInstituteshouldfinditnecessarytomakeextraordinaryinvestigationoftheapplicantfirmandallthoseoftheorganizationengagedinrealestatemanagementinordertoestablisheligibility,theInstitutemayestimatethecostsofsuchextraordinaryinvestigationandtheapplicantfirmshalldepositthesecosts,withtheunderstandingthatanyunusedportionwillbereturned.

18.5Theapplicantfirmmaywithdrawthisapplicationwithoutprejudice.

18.6TheapplicantfirmshallsupportallactivitiesoftheInstitutetothebestofitsabilities.

18.7TheapplicantfirmshallpayannualfeessetbytheInstitute.

18.8TheapplicantfirmandthoseassociatedwithitherebyauthorizetheInstitutetoobtaincreditandothersimilarinformationontheapplicantfirmandthoseindividuals.

18.9TheapplicantfirmmeetsandshallatalltimeswhileaccreditedcomplywithallrequirementsforanAccreditedManagementOrganizationand:

•Shallfurnishsuchsupplementalinformationasmayberequired;

•AgreesthattheInstitutemaywithdraworsuspendaccreditationfor causeandmaycausenoticeofitsactiontobemadepublicinthe applicantfirm’slocality;

•Agreesthatnochangeofasubstantialnatureinitsmethods, techniques,orpoliciesofdoingbusinesshastakenplaceinthepast three(3)yearsoriscontemplatedinthenextthree(3)yearswhich mayinanywaydisqualifyapplicationforitsreaccreditationasan AccreditedManagementOrganization.

18.10 Theapplicantfirm,forandonbehalfofitself,itsofficers,directors,agents,andemployees,theirheirs,assigns,administrators,andeachofthem,waiveandforeverreleaseallclaimsanddemands,orcausesofactionandeachofthem,thattheymayhavenowormayinthefuturehaveagainsttheInstitute,itsmembers,officers,councillors,agents,employees,chaptersorotherswhomaysupplyinformationormaterialtotheInstitute,andeachofthem,foranyactoromissionoftheInstitute,itsmembers,officers,councillors,employees,chaptersoranyothersandeachofthemincludingbutnotinanywaylimitedtoitsortheiractsoromissionsinaccreditation,failingtoaccredit,orincensuring,suspending,orrevokingsuchaccreditation.

18. In consideration of the Institute considering this application, the applicant firm agrees as follows:

19. Ethics

ItisunderstoodthattheExecutiveCPMisheldresponsiblenotonlyforhisorherownethicalconductbutalsofortheconductoftheindividualsemployedbythefirmintherealestatemanagementfield.TheExecutiveCPMisalsoresponsibleforinformingemployeesoftheAMOCodeofProfessionalEthics.

Icertifythateverypersonatthefirmengagedinrealestatemanagementread,understood,andagreedtoabidebytheAMOCodeofProfessionalEthicswhichmaybeupdatedorchangedbytheGoverningCouncil.

XExecutiveCPM ______________________________________________

Date___________________________________________________________

20. Signatures

TheundersignedCPMaffirmsthatheorsheisresponsiblefortherealestatemanagementbusinessoftheapplicantfirm;hasfullknowledgeoftheapplicantfirm’spolicies,itsmethodsofdoingbusiness,anditspersonnel;andatteststhatallinformationonthisapplicationandallotherdocumentssubmittedwiththisapplicationaretrueandcorrectatthetimeofitscompletion.

IftheCPMdoesnothavetheauthoritytolegallybindtheapplicantfirm,anofficeroragenthavingsuchauthoritymustsignthisapplicationinadditiontotheCPM.Theundersignedaffirmsthatheorshehasreadthisapplicationandthattheinformationonthisapplicationiscorrect.

XExecutiveCPM ______________________________________________

Date___________________________________________________________

X ___________________________________________________________

Title ___________________________________________________________

AMOApplication

AMO ApplicationConfidential 1 of 2


FirmName

Insurance Guidelines: To be completed by the applicant firm

TobecomeanAMO,therearecertaininsurancecoveragesthatyourfirmmustholdandcertaininsuranceguidelinesthatmustbemet.Inordertoconfirmthatyourfirmhastheadequatecoverage,confidentialbusinessinformationisneeded.Yourfirmsubmitsthisinformationwiththeassurancethatitshallbeheldinconfidence,thatthisinformationwillnotbemadeavailabletothelocalIREMChapter,theIREMRegionalVicePresident,oranymemberinthefirm’scommunity.

Listherethetotalmonthlygrossrentcollections(notmanagementfees)asaconsolidatedamountfortheprincipalofficeandallbranchoffices,orifmanageanHOAorCA,listassessmentsandcollectionsonbehlafofassociation:

A certificate of insurance must be attached that includes:

A. Fidelitybondcoveringallmanagementemployees,officers,and ownersoffirminanamountequaltoatleast10%ofthefirm’sgross monthlycollectionsaslistedabove.Ataminimum,thebondmust be$10,000,themaximumrequiredbondis$500,000.Thedeductible maynotexceed$5,000or5%ofthebond,whicheverisgreater.

☐ Thisfirmhasafidelitybondintheamountof$ ☐ 10%ofgrossmonthlycollections(asnotedabove)is$

☐ Thedeductibleis$B. Depositor’sforgeryandalterationsinsuranceintheminimumamount of$25,000.Thedeductiblemaynotexceed$5,000or5%ofthe amount,whicheverisgreater.

☐ Thisfirmhasdepositor’sforgeryandalterationsinsurance intheamountof$ ☐ Thedeductibleis$

Thefirm’scrimeinsurancepolicymusteither(1)bethroughtheAMOCrimeInsuranceProgram,or(2)meetprescribedguidelines.

Check one:

☐ Thefirm’scrimeinsurancepolicyisthroughtheAMOCrimeInsuranceProgramandtheattachedcertificateofinsuranceatteststothis.

☐ Page2oftheconfidentialapplicationpagesmustverify: • TheinsurancefirmisratedbyA.M.BestorStandardandPoors atleastB+.

• Thepolicyutilizediswrittenonalosssustainedformordiscoveryform whichallowsfordiscoveryaminimumof60daysandamaximumof12 monthsafterterminationofthepolicy.

• Thepolicydoesnotincludeendorsementsrequiringprosecutionand convictionproceedingsagainstperpetrator.

• Deductiblesdonotexceed$5,000or5%.

$

Thefourcriteriaabovemustbemet.Ifthefirm’scoveragesdonotmeetallofthesecriteria,thepoliciesmustbeadjustedaccordinglyandAMOapprovalwillbedelayed.

AMOApplication

AMO ApplicationConfidential 2 of 2


FirmName

AMOApplication

Insurance Guidelines: To be completed by the firm’s insurance agent.

Iffirmdoesnothaveitsfidelitybondanddepositor’sforgeryandalterationsinsurancethroughtheAMOCrimeInsuranceProgram,thefirm’sinsuranceagentmustprovidewrittenverificationthattheguidelinesbelowaremet.(Alsoattachacurrentcertificateofinsurancethatclearlyspecifiesbothinsurancecoveragesandtheamountofcoverageforeach.)

The four criteria below must be met. Check all boxes. If the firm’s coverages do not meet all of these criteria, the policies must be adjusted accordingly and AMO approval will be delayed.

☐ ThebondingcarriernotedbelowisratedA.M.BestorStandardandPoorsasatleastB+.☐ Thepolicyutilizediswrittenonalosssustainedformordiscoveryformwhichallowsfordiscoveryaminimumof60days andamaximumof12monthsafterterminationofthepolicy.

☐ Thepolicydoesnotincludeendorsementsrequiringprosecutionandconvictionproceedingsagainstperpetrators.☐ Deductiblesdonotexceed$5,000or5%ofthebond,whicheverisgreater.

By signing below, the applicant firm and the insurance agent confirm that all of the above guidelines are met.

AMOApplicantFirmName_____________________________________________________________________________________________________________

NameofInsuranceCompany___________________________________________________________________________________________________________

NameofInsuranceAgent(print) ________________________________________________________________________________________________________

SignatureofInsuranceAgent___________________________________________________________________________________________________________

PhoneNumberofInsuranceAgent ______________________________________________________________________________________________________

Date _______________________________________________________________________________________________________________________________

CONFIDENTIAL LETTERS OF RECOMMENDATION FOR AMO® CERTIFICATION

To become an AMO®, you must submit three Confidential Letters of Recommendation. It is highly recommended that you obtain your recommendations today so that you can get this requirement completed and it will not delay your approval as an AMO® at a later date.

The recommendation letter form is attached. Two of the recommendation letters must be from, in any combination: a client of the firm; the firm's accountant; the firm's attorney; the firm's bank; a tenant or resident. The third letter should be from a business associate of the firm.

Complete the top part on each Confidential Letter of Recommendation. The letters should be enclosed in a sealed and signed envelope when completed by your references and returned to you – as a courtesy, you might want to stamp the envelopes. Submit the returned, sealed envelopes to AMO Processing at IREM® Headquarters.

Note: References cannot be dated more than 12 months prior to receipt at IREM® Headquarters.

To the individual completing this Confidential Letter of Recommendation:

Thank you for agreeing to provide a reference for the firm whose name appears on the front of this letter. This firm has applied for the Accredited Management Organization® (AMO®) accreditation awarded by the Institute of Real Estate Management.

Please answer the questions in as specific and candid a manner as possible. When the form is complete:☐ Place the recommendation in the envelope addressed to the applicant firm ☐ Write your name across the seal☐ Return it to the firm.

Your signature across the seal of the envelope ensures that the letter will be kept confidential.

You can be assured that the applicant firm will not have access to this letter unless your permission is granted or unless the Institute is compelled to provide the letter by subpoena or court order. Completing this recommendation is a qualified privilege which attaches and absolves you and the Institute of liability, provided your communication is made in good faith and is limited to the issue at hand.

Rec

omm

ende

r’s S

igna

ture

Applicant Firm

To the individual completing this form: Please read the information on the reverse side first.

Name of Person Completing this Form

Position/Title Firm/Organization

Address

City/State/Zip Daytime Telephone Number

I am: (check all that apply) ☐A client of this firm ☐The firm’s accountant ☐The firm’s attorney ☐The firm’s bank

☐A tenant/resident ☐Business associate of the firm ☐Other (please specify) __________________________________________________

How long have you known the applicant firm?

Under what circumstances have you known the applicant firm?

How would you describe the applicant firm’s moral character and integrity, sincerity of commitment to the real estate management industry, and professional stature within the business community?

If you are a client, how do you rate the applicant firm’s performance in managing real estate?

Additional Comments:

I ☐can ☐cannot recommend this applicant firm for the AMO® accreditation.

Signature Date

CONFIDENTIAL LETTER OF RECOMMENDATIONAMO® Application • Institute of Real Estate Management

irem

O

© 2016 Institute of Real Estate Management. All rights reserved. IREM® logo, IREM®, CERTIFIED PROPERTY MANAGER®, CPM®, the CPM key logo, ACCREDITED RESIDENTIAL MANAGER®, ARM®, the ARM torch logo, ACCREDITED MANAGEMENT ORGANIZATION®, AMO®, the AMO circle logo, Income/Expense Analysis®, Expense Analysis®, MPSA®, and JPM® are registered marks of the Institute of Real Estate Management.

IREM encourages diversity. We welcome individuals of all races, genders, creeds, ages, sexual orientations, gender identities, national origins, and individuals with disabilities. Our organization strives to provide an equal opportunity environment among its members, vendors, and staff.

IREM® Headquarters Phone (800) 837-0706430 North Michigan Avenue (312) 329-6000Chicago, IL 60611-4090 Fax (800) 338-4736www.irem.org E-mail [email protected]

804.01.16

Documents

Accredited Management Organization AMO … Library/Membership-Join IREM/AMOapp.pdfAMO ® APPLICATION Accredited Management ... and business resources ... Raise the profile of your