H E A LT H W E A LT H C A R E E R

WORKFORCE TURNOVER AROUND THE WORLDGLOBAL EDITION

2016

SAMPLE

GDP GROWTH

2017 8.5%

2016 1.5%

2015 1.3%

INFLATION

2017 8.3%

2016 0.6%

2015 1.4%

UNEMPLOYMENT

2017 8.3%

2016 1.2%

2015 1.2%

49% 51% 50% 50% 54% 46%

COUNTRY NAMEECONOMIC AND LABOUR MARKET

TOTAL POPULATION, 2016 WORKING AGE RANGE POPULATION(15-64), 2016

ECONOMICALLY ACTIVE POPULATION (15-64), 2016

TOTAL POPULATION GENDER RATIO, 2016

WORKING AGE (15-64) GENDER RATIO, 2016

ECONOMICALLY ACTIVE (15-64) GENDER RATIO, 2016

713,4101,374,247 713,410

USD1 = 0.88EUR1 = 1.00Exchange rate as of Oct 7, 2016

Note: Population size is in thousands.

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL© 2016 Mercer LLC. 30

SAMPLE

VOLUNTARY TURNOVER INVOLUNTARY TURNOVER

P25 P50 P75 AVERAGE N= P25 P50 P75 AVERAGE N=

OVERALL 7.2% 7.2% 7.2% 7.2% 342 7.2% 7.2% 7.2% 7.2% 342

EXECUTIVES & HEAD OF ORGANISATION 3.7% 3.7% 3.7% 3.7% 205 3.7% 3.7% 3.7% 3.7% 205

MANAGEMENT 3.8% 3.8% 3.8% 3.8% 212 3.8% 3.8% 3.8% 3.8% 212

PROFESSIONAL — SALES 4.6% 4.6% 4.6% 4.6% 230 4.6% 4.6% 4.6% 4.6% 230

PROFESSIONAL — NONSALES 6.0% 6.0% 6.0% 6.0% 220 6.0% 6.0% 6.0% 6.0% 220

PARA-PROFESSIONAL — WHITE COLLAR 6.1% 6.1% 6.1% 6.1% 235 6.1% 6.1% 6.1% 6.1% 235

PARA-PROFESSIONAL — BLUE COLLAR 5.9% 5.9% 5.9% 5.9% 184 5.9% 5.9% 5.9% 5.9% 184

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL© 2016 Mercer LLC. 31

VOLUNTARY AND INVOLUNTARY TURNOVERAVERAGE TURNOVER BY CAREER LEVEL, 2015

VOLUNTARY AND INVOLUNTARY TURNOVER BY CAREER LEVEL, 2015

7.2%3.7% 3.8% 4.6% 6.0% 6.1% 5.9%

7.8%

3.2% 3.0%4.7%

7.0% 6.9% 5.9%

OVERALL EXECUTIVES & HEAD OFORGANISATION

MANAGEMENT PROFESSIONAL— SALES PROFESSIONAL — NONSALES PARA-PROFESSIONAL —WHITE COLLAR

PARA-PROFESSIONAL —BLUE COLLAR

COUNTRY NAME

VOLUNTARY TURNOVER (%) INVOLUNTARY TURNOVER (%)

SAMPLE

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL© 2016 Mercer LLC. 32

3.7%

5.0%

5.0%

4.0%

4.0%

4.0%

6.0%

6.0%

4.0%

6.0%

7.0%

4.0%

4.0%

6.0%

3.7%

3.8%

7.0%

3.7%

3.7%

5.0%

6.0%

6.0%

4.0%

9.0%

7.0%

3.7%

5.0%

6.0%BANKING/FINANCIAL SERVICES

CONSUMER GOODS

ENERGY

HIGH TECH

LOGISTICS

OTHER MANUFACTURING

OTHER NONMANUFACTURING

RETAIL & WHOLESALE

SERVICES (NONFINANCIAL)

TRANSPORTATION EQUIPMENT

VOLUNTARY TURNOVER (%) INVOLUNTARY TURNOVER (%)

VOLUNTARY AND INVOLUNTARY TURNOVERAVERAGE TURNOVER BY INDUSTRY, 2015

COUNTRY NAME

CHEMICALS

INSURANCE/REINSURANCE

LIFE SCIENCES

MINING & METALS

SAMPLE

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL© 2016 Mercer LLC. 33

OVERALLEXECUTIVES & HEAD OF

ORGANISATIONMANAGEMENT PROFESSIONAL

SALESPROFESSIONAL

NONSALES

PARA-PROFESSIONAL WHITE COLLAR

PARA-PROFESSIONAL BLUE COLLAR

BANKING/FINANCIAL SERVICES 3.7% 3.7% 3.7% 3.7% 3.7% 3.7% 3.7%

CHEMICALS 3.8% 3.8% 3.8% 3.8% 3.8% 3.8% 3.8%

CONSUMER GOODS 4.6% 4.6% 4.6% 4.6% 4.6% 4.6% 4.6%

ENERGY 3.7% 3.7% 3.7% 3.7% 3.7% 3.7% 3.7%

HIGH TECH 3.7% 3.7% 3.7% 3.7% 3.7% 3.7% 3.7%

INSURANCE/REINSURANCE 3.7% 3.7% 3.7% 3.7% 3.7% 3.7% 3.7%

LIFE SCIENCES 6.0% 6.0% 6.0% 6.0% 6.0% 6.0% 6.0%

LOGISTICS 6.1% 6.1% 6.1% 6.1% 6.1% 6.1% 6.1%

MINING & METALS 3.7% 3.7% 3.7% 3.7% 3.7% 3.7% 3.7%

OTHER MANUFACTURING 5.9% 5.9% 5.9% 5.9% 5.9% 5.9% 5.9%

OTHER NONMANUFACTURING 7.2% 7.2% 7.2% 7.2% 7.2% 7.2% 7.2%

RETAIL & WHOLESALE 6.1% 6.1% 6.1% 6.1% 6.1% 6.1% 6.1%

SERVICES (NONFINANCIAL) 3.7% 3.7% 3.7% 3.7% 3.7% 3.7% 3.7%

TRANSPORTATION EQUIPMENT 5.9% 5.9% 5.9% 5.9% 5.9% 5.9% 5.9%

VOLUNTARY AND INVOLUNTARY TURNOVER

COUNTRY NAME

VOLUNTARY AVERAGE TURNOVER BY INDUSTRY AND CAREER LEVEL, 2015

SAMPLE

OVERALLEXECUTIVES & HEAD OF

ORGANISATIONMANAGEMENT PROFESSIONAL

SALESPROFESSIONAL

NONSALES

PARA-PROFESSIONAL WHITE COLLAR

PARA-PROFESSIONAL BLUE COLLAR

BANKING/FINANCIAL SERVICES 3.7% 3.7% 3.7% 3.7% 3.7% 3.7% 3.7%

CHEMICALS 3.8% 3.8% 3.8% 3.8% 3.8% 3.8% 3.8%

CONSUMER GOODS 4.6% 4.6% 4.6% 4.6% 4.6% 4.6% 4.6%

ENERGY 3.7% 3.7% 3.7% 3.7% 3.7% 3.7% 3.7%

HIGH TECH 3.7% 3.7% 3.7% 3.7% 3.7% 3.7% 3.7%

INSURANCE/REINSURANCE 3.7% 3.7% 3.7% 3.7% 3.7% 3.7% 3.7%

LIFE SCIENCES 6.0% 6.0% 6.0% 6.0% 6.0% 6.0% 6.0%

LOGISTICS 6.1% 6.1% 6.1% 6.1% 6.1% 6.1% 6.1%

MINING & METALS 3.7% 3.7% 3.7% 3.7% 3.7% 3.7% 3.7%

OTHER MANUFACTURING 5.9% 5.9% 5.9% 5.9% 5.9% 5.9% 5.9%

OTHER NONMANUFACTURING 7.2% 7.2% 7.2% 7.2% 7.2% 7.2% 7.2%

RETAIL & WHOLESALE 6.1% 6.1% 6.1% 6.1% 6.1% 6.1% 6.1%

SERVICES (NONFINANCIAL) 3.7% 3.7% 3.7% 3.7% 3.7% 3.7% 3.7%

TRANSPORTATION EQUIPMENT 5.9% 5.9% 5.9% 5.9% 5.9% 5.9% 5.9%

VOLUNTARY AND INVOLUNTARY TURNOVER

COUNTRY NAME

INVOLUNTARY AVERAGE TURNOVER BY INDUSTRY AND CAREER LEVEL, 2015

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL© 2016 Mercer LLC. 34

SAMPLE

HIRING INTENTIONS FOR 2016 PROJECTED HIRING INTENTIONS FOR 2017

ADD STAFF REDUCE STAFF NO CHANGE N= ADD STAFF REDUCE

STAFF NO CHANGE N=

BANKING/FINANCIAL SERVICES 10% 10% 80% 2 10% 10% 80% 2

CHEMICALS 20% 5% 75% 3 20% 5% 75% 3

CONSUMER GOODS 12% 8% 80% 4 12% 8% 80% 4

ENERGY 55% 20% 25% 5 55% 20% 25% 5

HIGH TECH 18% 0% 82% 6 18% 0% 82% 6

INSURANCE/REINSURANCE 10% 55% 35% 7 10% 55% 35% 7

LIFE SCIENCES 20% 5% 75% 8 20% 5% 75% 8

LOGISTICS 18% 0% 82% 9 18% 0% 82% 9

MINING & METALS 12% 8% 80% 10 12% 8% 80% 10

OTHER MANUFACTURING 12% 8% 80% 11 12% 8% 80% 11

OTHER NONMANUFACTURING 10% 10% 80% 12 10% 10% 80% 12

RETAIL & WHOLESALE 18% 0% 82% 9 18% 0% 82% 9

SERVICES (NONFINANCIAL) 12% 8% 80% 10 12% 8% 80% 10

TRANSPORTATION EQUIPMENT 12% 8% 80% 11 12% 8% 80% 11

WORKFORCE TRENDSHIRING INTENTIONS FOR 2016 PROJECTED HIRING INTENTIONS FOR 2017

15% 55%30%

-ADD STAFF

N=xx N=xx

REDUCE STAFF NO CHANGE

15% 55%30%

-ADD STAFF REDUCE STAFF NO CHANGE

HIRING INTENTIONS BY INDUSTRY FOR 2016 AND 2017

COUNTRY NAME

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL© 2016 Mercer LLC. 35

SAMPLE

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL© 2016 Mercer LLC. 36

AVERAGE INCREASE/DECREASE IN WORKFORCE BY INDUSTRY, 2015–2016

AVERAGE INCREASE/DECREASE IN WORKFORCE BY INDUSTRY, 2016–2017

WORKFORCE TRENDS

COUNTRY NAME

BANKING/FINANCIAL SERVICES

CONSUMER GOODS

ENERGY

HIGH TECH

LOGISTICS

OTHER MANUFACTURING

OTHER NONMANUFACTURING

RETAIL & WHOLESALE

SERVICES (NONFINANCIAL)

TRANSPORTATION EQUIPMENT

CHEMICALS

INSURANCE/REINSURANCE

LIFE SCIENCES

MINING & METALS

PERCENTAGE DECREASE AMONG COMPANIES REDUCING STAFF PERCENTAGE INCREASE AMONG COMPANIES INCREASING STAFF

OVERALL

SAMPLE

SOURCE DATE N=

2016 TOTAL REMUNERATION SURVEY October 2017 344

2016 TOTAL REMUNERATION SURVEY October 2017 344

2016 TOTAL REMUNERATION SURVEY October 2017 344

SOURCE DATE N=

2016 TOTAL REMUNERATION SURVEY October 2017 344

2016 TOTAL REMUNERATION SURVEY October 2017 344

2016 TOTAL REMUNERATION SURVEY October 2017 344

SOURCE DATE N=

2016 TOTAL REMUNERATION SURVEY October 2017 344

2016 TOTAL REMUNERATION SURVEY October 2017 344

2016 TOTAL REMUNERATION SURVEY October 2017 344

INDUSTRY N=

BANKING/FINANCIAL SERVICES 344

CHEMICALS 344

CONSUMER GOODS 344

ENERGY 344

HIGH TECH 344

INSURANCE/REINSURANCE 344

LIFE SCIENCES 344

LOGISTICS 344

MINING & METALS 344

OTHER MANUFACTURING 344

OTHER NONMANUFACTURING 344

RETAIL & WHOLESALE 344

SERVICES (NONFINANCIAL) 344

TRANSPORTATION EQUIPMENT 344

LABOUR MARKET DATA

TURNOVER AND WORKFORCE TRENDS DATA

INDUSTRY DATAECONOMIC DATA

DATA SOURCES

COUNTRY NAME

Note: All industry data are sourced from Mercer's Total Remuneration Survey databases.

WORKFORCE TURNOVER AROUND THE WORLD — GLOBAL© 2016 Mercer LLC. 37

SAMPLE