2015 Conference Handbook

2015 NEAS MANAGEMENT CONFERENCE

HANDBOOK

CONGRATULATES NEAS


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CONGRATULATES NEAS

OVER 200

5000 AGENTS

CENTRESLARGEST

IN THE SOUTHERN HEMISPHERE

QUALITY ENGLISH TEACHING NETWORK

AUSTRALIA’S LEADING

PROVIDER OF ELT PROFESSIONAL DEVELOPMENT

WEEKLY CONTACT WITH OVER

TAFE, SCHOOLS,BOUTIQUE, UNIVERSITY, MULTINATIONAL ELT CENTRES

STAKEHOLDER

DRIVENQUALITY ASSURANCE

MEET QUALITY MEMBERS

BY VISITINGNEAS.ORG.AU

NEAS Quality Endorsement supported by the most demanding critic…

…our students

Refresh your IELTS lesson planning and develop your teaching practice at the Tools for IELTS Test Preparation workshops through the 2015 NEAS Quality Learning Series.

IELTS workshops are free to NEAS Members:

Brisbane Thursday, 28 May 1:30 – 4:30pm

Sydney Thursday, 18 June 1:30 – 4:30pm

Perth Thursday, 10 September 1:30 – 4:30pm

Melbourne Thursday, 12 November 1:30 – 4:30pm

Adelaide Thursday, 19 November 1:30 – 4:30pm

Register for the Quality Learning Series through the NEAS Calendar of Events (http://www.neas.org.au/events/) or by calling

+61 2 9954 6077.

Join IELTS at the NEAS Quality Learning Series

www.ielts.org


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Contents

ABOUT NEAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

WIFI ACCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

WELCOME FROM THE CHAIR OF NEAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

SPONSORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

SOCIAL PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

CONFERENCE FLOORPLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

EXHIBITOR INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

CONFERENCE PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

THE DESTINATION SYDNEY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

IBIS HOTEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

USEFUL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

NOTES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90


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ABOUT NEAS NEAS is an internationally respected Quality Assurance scheme for English Language Teaching (ELT) centres. The broad aim of NEAS is to establish and uphold high standards of service provision in ELT.

NEAS convenes an annual conference for those in leadership and management positions within the ELT sector .

CONFERENCE HISTORYThe conference focuses on issues typically facing ELT leaders and managers, the content determined by canvassing the needs and interests of participants .

The conference goal is to improve the professional competence of those in the role of ELT educational leaders and managers by:

• providing practical training in specific day to day management tasks;

• promoting opportunities for the acquisition of specialised management knowledge and skills;

• heightening participants’ understanding of broader issues critical to educational leadership and management in ELT;

• providing the opportunity for educational leaders and managers to come together to share their experiences and insights in a supportive environment; and

• introducing new and innovative concepts and technologies to the ELT sector .

WIFI AccessUser name: NEAS2015 Password: NEAS2015

Follow NEAS on Twitter @NEAS_Australia and contribute to the conversation using #NEAS15 .


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A warm welcome to the 2015 NEAS Management Conference.

The 2015 NEAS Management Conference opens with a positive sense of renewal for the ELICOS sector, providing the ideal platform to share ideas and concepts amongst industry professionals and leaders .

We are delighted to welcome the Hon . Senator Simon Birmingham as Assistant Minister for Education and Training to open our event, along with many key dignitaries who will be speaking, amongst them the Hon Phil Honeywood from IEAA and Rod Camm from ACPET .

We would also like to pay tribute to two other Conference speakers, Christine Bundesen AM and Sue Blundell of English Australia; inspiring leaders who have invested so much in the ELICOS sector, both here in Australia and abroad . NEAS acknowledges their role in the sector and thanks them for their substantial contributions .

Key themes in this year’s event will include the evolution of internationalism in education, emerging trends in ELT strategic management and innovation in teaching practice . With four big streams over two solid days, NEAS has over 45 speakers talking to a diverse range of topics and concepts .

I also hope you will be able to join us for the NEAS dinner and entertainment in the form of Tommy Dean, a renowned comedian known for his linguistic aptitude!

Denise Taylor NEAS Chair

WELCOME FROM THE CHAIR OF NEAS


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I’d like to thank you for your participation in this year’s NEAS Management Conference . Since our last event in 2014, NEAS’ feet have barely touched the ground . With the 2015 Conference now here we look forward to sharing the good news about a sector that is booming and brimming with quality English language teaching providers .

Firstly, I would like to gratefully acknowledge the critical involvement of our sponsors and exhibitors, for without their support, professional development opportunities of this calibre and scale would simply not be possible .

We would especially like to thank our premium sponsor IELTS, with whom NEAS shares a long history of collaboration and co-contribution . NEAS also extends its thanks to ETS TOEFL for supporting the Conference Dinner and entertainment . Please take the time to visit the exhibition booths and to talk to our sponsors to find out how they may be able to assist your ELT centre .

This year’s speakers are an eloquent reflection on an evolving ELICOS sector, with some of the sector’s most experienced voices being heard side-by-side with the sector’s rising stars . This conference will explore new ground, including the relationship between the role of ELT in international and Asian business, cross-sectoral teaching techniques and cutting-edge research in language acquisition .

Policy makers and government-linked representatives will join us to provide insight into the interplay between good quality assurance and planning in the international student area .

On a personal note, I look forward to growing new professional friendships and connections made in the past couple of years and wish you the same opportunity to reconnect with your colleagues . The past 12 months have been incredibly rewarding and I sincerely wish you a stimulating experience at the conference .

Mark Raven NEAS Chief Executive Officer

WELCOME FROM THE CHIEF EXECUTIVE OFFICER OF NEAS


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SPONSORS2015 PREMIUM SPONSOR

Paula Vigorelli Senior Marketing Manager

Level 8, 535 Bourke Street Melbourne VIC 3000

M: +61 417 586 722 E: paula .vigorelli@idp .com W: www .ielts .org IDP website: www .idp .com IELTS website: www .ielts .org IELTS website for test takers: www .IELTSessentials .com

The IELTS partners are delighted to continue to support the NEAS conference 2015 and to join the celebrations for the 25th anniversary of NEAS .

As part of our steadfast commitment to English language teaching in Australia, the IELTS partners invite staff from across the NEAS network to:

• Join the half-day ‘Tools for IELTS Test Preparation’ seminars within the NEAS QLS Learning Series on 28 May (Brisbane), 18 June (Sydney), 10 September (Perth), 12 November (Melbourne) and 19 November (Adelaide)

• Nominate a worthy leader in your college before 30 May for the 2015 English Australia/IELTS Award for Academic Leadership

• Visit the IELTS booth for complimentary IELTS resources available to NEAS members and details of the latest IELTS offer for your institution and your students

For the full range of IELTS test dates, locations worldwide and local test fees, visit www .ielts .org

Celebrating 25 years

The International English Language Testing System was first launched in 1989 after intense research and development by three partners – IDP: IELTS Australia, British Council and Cambridge English Language Assessment.

IELTS pioneered language testing of ‘international English’ by measuring ability to communicate in English across each of the four language skills and accepting North American, Australian and British English.

Many of you have contributed to the success of IELTS over a long period and will remember the early days. Since then IELTS has become the world’s most popular high-stakes test, which means the test is accepted for tertiary study, professional registration and migration.

Last year, more than 2.2 million IELTS tests were delivered across 900 test locations in more than 130 countries. IELTS results have helped people achieve their dreams to study, work or live where the English language is used.

2014 marks the 25th anniversary of IELTS, a shared milestone for everyone who has contributed to the integrity and quality of the test.

www.ielts.org

12803 IELTS A5 Press Ad - Celebrating 25 years_FA.indd 1 31/03/14 1:54 PM

The IELTS partners and English Australia recognise and celebrate those who make an outstanding contribution to quality in ELICOS in Australia with the English Australia IELTS Award for Academic Leadership.

For criteria, past winners and further details visit www.ielts.org/EAaward

Collect a nomination form at the IELTS booth today.

All nominees receive a Certifi cate of Nomination from English Australia. The winner will receive: a cheque for $1,500; a certifi cate; an engraved trophy; up to $1,500 to cover return economy fl ights, accommodation and expenses for the winner(s) to attend the English Australia Conference and accept their award at the English Australia Conference gala awards dinner.

The winner will also be profi led on the English Australia and IELTS websites and will be eligible to use the award logo on their email signature. The person nominating the award winner will also receive a complimentary registration to the Australian International Education Conference (AIEC).

Entries close

30 May

Prizes totalling

more than $4,000

Make your nomination

today!

Award for Academic Leadership:Call for nominations


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SOCIAL PROGRAM

Join colleagues and guests for a warm welcome to the 2015 NEAS Management Conference .

Date: Thursday 7 May 2015

Time: 5 .30pm – 6 .30pm

Location: Doltone House

Cost: Included for delegates

2015 CONFERENCE DINNER

PRE-DINNER DRINKS

proudly presents Tommy Dean

Come and dine with colleagues and friends, celebrating the 2015 NEAS Management Conference .

Date: Thursday 7 May 2015

Time: 6 .30pm – 11pm

Location: Doltone House

Cost: $AUD110 .00

Dress: Smart

We know the effort you put in to prepare your students for the future and we’re here to support you as you help your students realize their full potential.

When you use the TOEFL® tests, you get the accurate and comprehensive information you need to confidently guide students to the next step of their English language learning journey, while benefiting your institution.

The TOEFL® tests… for student successThe TOEFL tests provide your students with more opportunities worldwide.

Learn what’s new about the TOEFL® Family of Assessments at www.ets.org/toefl/language.Copyright © 2014 by Educational Testing Service. All rights reserved. ETS, the ETS logo, LISTENING. LEARNING. LEADING., TOEFL, TOEFL iBT, and TOEFL Junior are registered trademarks of Educational Testing Service (ETS) in the United States and other countries. TOEFL Junior is a trademark of ETS. J04753

The TOEFL® Family of Assessments: TOEFL iBT ® • TOEFL® ITP • TOEFL Junior ® • TOEFL® Primary TM

04753_TOEFL_NEAS_A5.indd 1 4/16/14 11:50 AM


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Mid Wharf

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21 20 19 18

South WharfExhibition Space

14 15 16 17 5

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11 10 9 8 7

Breakout 1

CONFERENCE FLOORPLAN

Drawn By:

Revision: Date Drawn: Date:

Title:

06 - 08 May 2015 - NEAS Teachers Conference - DIW Parkview 1&2, 3&4 - Floorplan *

Jordana

24.02.15 6,7,8th May 2015

NEAS Teachers Conference

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Registration Table

Tea and Coffee station

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Breakout 3Breakout 2


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EXHIBITOR INFORMATION

1 . Bentleys

2 . Arthur J . Gallagher / OAMPS

3 . IELTS

4 . IELTS

5 . Cambridge University Press

6 . Cambridge English

7 . Guard Me

8 . Study Portals

9 . TOEFL

10 . TOEIC

11 . Oxford

12 . Copyright

13 . CISA

14 . BPO

15 . Bookery

16 . English Australia

17 . Equator IT

18 . Pearson

19 . ICEF

20 . Education Interiors

21 . MacMillan


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EXHIBITOR INFORMATION

PREMIUM SPONSOR

Celebrating 25 years

The International English Language Testing System was first launched in 1989 after intense research and development by three partners – IDP: IELTS Australia, British Council and Cambridge English Language Assessment.

IELTS pioneered language testing of ‘international English’ by measuring ability to communicate in English across each of the four language skills and accepting North American, Australian and British English.

Many of you have contributed to the success of IELTS over a long period and will remember the early days. Since then IELTS has become the world’s most popular high-stakes test, which means the test is accepted for tertiary study, professional registration and migration.

Last year, more than 2.2 million IELTS tests were delivered across 900 test locations in more than 130 countries. IELTS results have helped people achieve their dreams to study, work or live where the English language is used.

2014 marks the 25th anniversary of IELTS, a shared milestone for everyone who has contributed to the integrity and quality of the test.

www.ielts.org

12803 IELTS A5 Press Ad - Celebrating 25 years_FA.indd 1 31/03/14 1:54 PM

Booth 3 &4

Paula Vigorelli Senior Marketing Manager

Level 8, 535 Bourke Street Melbourne VIC 3000

M: +61 417 586 722 E: paula .vigorelli@idp .com W: www .ielts .org

Booth 2

Louise Gallagher Senior Account Executive

Arthur J Gallager Insurance Brokers

www .ajg .com .au louise .gallagher@ajg .com .au +61 (0) 428 155 172

DINNER SPONSOR

Booth 9

Helen Cook Associate Director Client Relations (Australasia)

T: +61 408 078 052 E: hcook@etsglobal .org W: www .ets .org/TOEFL

Booth 15

Jacob Miceli Managing Director

9-11 Victoria Street Fitzroy VIC 3065

T: +61 3 8417 9500 M: +61 433 133 324 E: jacob@bookery .com .au W: www .bookeryeducation .com .au


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Booth 14

Mark Pettitt Director

BPO Intelligence / Object Next Software

www .bpointelligence .com Mark .P@ocagroup .com +61 (0) 3 8514 3715

Booth 1

Bob Evett Director

Level 10, 10 Spring Street Sydney NSW 2000 Australia

T: +61 2 9220 0700 E: bob .evett@bentleysnsw .com .au

Booth 5

Nigel McQuitty ELT Sales and Marketing Manager Australia and New Zealand

Cambridge University Press

Tel: 03 8671 1488 E: [email protected] W: www.cambridge.org

Booth 6

Daniel Yuen Regional Manager, Australia and New Zealand

Suite 3 .1, 3rd Floor, 64 Talavera Road North Ryde NSW 2113

T: +61 2 9490 4911 M: +61 419 555 226 E: yuen .d@cambridgeenglish .org .au W: www .cambridgeenglish .org

Booth 13

Thomson Ch’ng PO Box 24134 Melbourne VIC 3000

T: +61 425 235 288 E: pres@cisa .edu .au W:cisa .edu .au

Booth 12

Sue Attar Senior Account Manager Education

Level 15, 233 Castlereagh Street Sydney NSW 2000

T: +61 2 9394 7644 E: sattar@copyright .com .au W: www .copyright .com .au


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Booth 16

Sue Blundell Executive Director

Level 3 162 Goulburn Street Surry Hills NSW 2012

T: 61 2 9264 4700 E: sueblundell@englishaustralia .com .au W: www .englishaustralia .com .au

Booth 19

Rod Hearps Vice President - Asia Pacific

ICEF Asia Pacific

+61 (0) 7 5545 2912 rhearps@icef .com

The region’s largest B2B event for buyers & sellers of education, work, youth and student travel

Pullman Melbourne Albert Park April 13 - 15, 2016

The Australia New Zealand Agent Workshop

Contact: Rod Hearps • [email protected] • Tel +61 (0) 7 5545 2912

tenzIIndependent Tertiary Education New Zealand

formerly NZAPEP

Supported by

www.icef.com/anza

Booth 20

Chris Green CEO

education interiors

www .educationinteriors .com .au chris@educationinteriors .com .au +61 (0) 425 338 333

Booth 17

John Newcombe CEO

Equator Information Technology

www .equatorit .com john@equatorit .com +61 (0) 7 3040 1030

Booth 7

Mylaine Gargani Director, Asia Pacific

Guard .Me

www .guardme .com .au mylaine@guard .me +61 (0) 452 586 543

Booth 21

Clare Phillips National Sales Coordinator

1-3/15-19 Claremont Street South Yarra VIC 3141

T: +61 3 9825 1000 E: clare .phillips@mcmillan .com .au W: www .mcmillan .com .au


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Booth 11

Alyce Crosbie Sales Support & Promotions Coordinator General Division

253 Normanby Road South Melbourne VIC 3205

T: +61 3 9934 9171 E: alyce .crosbie@oup .com W: oup .com .au

Booth 18

Christina Tandog National ELT Manager

Suite 1001, Level 10 151 Castlereagh Street Sydney NSW 2000

T: +61 418 979 484 E: christina .tandog@pearson .com W: www .pearson .com .au

Booth 8

Julian Longbottom Director Asia Pacific

StudyPortals

www .studyportals .com julian@studyportals .com +61 419 226 003

Booth 10

Greg Alexander Managing Director

TOEIC Australia and New Zealand

www .toeictest .com .au greg@pro-match .com +61 (0) 403 070 308

At Macmillan Education, we help people interact globally by providing leading solutions for English Language Teaching, specifically designed to engage learners at all stages of life.

Scan the code to explore the full range of ELT titles on our website

Macmillan Education ELT Macmillan Education ELT

Macmillan Education ELT @macmillanELT

Arthur J. Gallagher, formerly OAMPS Insurance Brokers, is the world’s fourth largest insurance broking and risk management company. As a proud and committed partner of NEAS, we know the risks facing the English Language Teaching sector. Our experienced brokers can provide the technical expertise to deliver you the right risk management program, along with the right insurance solutions, to protect your centre.

Locally focused. Nationally resourced. Internationally represented.

Louise Gallagher02 8838 5720 [email protected]

Insurance advice that doesn’t need translating.

Find out more: ajg.com.au

Talk to a risk management expert who speaks your language today.


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CONFERENCE PROGRAM

Nominate acolleague!

English Australia IELTS Award for Academic Leadership.

English Australia and the IELTS partners recognise and celebrate those who make an outstanding contribution to quality in ELICOS through their work as an academic manager with the Award for Academic Leadership.

If the colleague you nominate is selected as the winner, you will receive a complimentary registration to the Australian International

Education Conference (AIEC) in Canberra in October.

Prize includes:• A cheque for $1,500,• an engraved trophy,• up to $1,500 to cover return economy flights,

accommodation and expenses for the winner(s) to attend the English Australia Con-ference and accept their award at the English Australia Conference gala awards dinner.

For more information visit www.englishaustralia.com.au/academic_leadership_award or call (02) 9264 4700.

Nominations close 31 May 2013.

IELTS is jointly owned by British Council, IDP: IELTS Australia and Cambridge English Language Assessment

In association with

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NEAS 2015 ELT Management Conference Program

THU 7 MAY

8:00-8:45 Arrival Tea and Coffee

8:45-9:00 Denise Taylor (NEAS Chair) Welcoming Speech

9:00-9:30 Senator the Honourable Simon Birmingham Opening Address

9:30-10:00 Christine Bundesen AM

NEAS’ Silver Jubilee: Reflections on Where From and Where To

10:00-10:30 Mathew Byrne

Market Disruption and Price Competition

10:30-11:00 Morning Tea

North Wharf

Breakout 1

Breakout 2

Breakout 3

11:00-11:30

Tom Hoskins The Problem(s) With

Digital Natives

Geoffrey Crewes and Denise Finney

Teacher Training in East Timor

Jock Boyd The Smart Campus

Michael Richards Grow or Die

11:30-12:00

Julian Longbottom Education Marketing: Are

you measuring performance?

Denise Finney Managing Quality in

Indonesia

Chris Green Innovative ELT Centre

Design

Susan Healey, Karen Szydlik & Syl Lorimer

Engaging Learning Through Story

12:00-12:30 Nicki Blake

Heutagogy - What?

Dr. Susan Delahunty Management Systems in

ELT

Andrew Foley Communicating Business Objectives to Academic

Staff

Brian Bowman English in Practice:

Commercial Applications in East Asian Enterprise

12:30-13:00

13:00-14:00 Lunch Session: Stephen Heap (ICTE – UQ) - Introducing the “IDLTM” (Chair: Ana Bratkovic)

North Wharf

Breakout 1

Breakout 2

Breakout 3

14:00-14:30

Nick Beswick Online meets Offline

Heather Cook AMEP: The Journey

Continues

Deen Sanders Self-regulation and

professional standards

Peter Holden Success with China - A

TAFE perspective

14:30-15:00

Ademir Cortez The Broken Windows

Theory and EFL Teaching and Management

Melita Hoskin Role of the Overseas Student Ombudsman

Lauren O'Hern Ghostwriting in the Sky:

Identifying Academic Misconduct

Thompson Ch'ng The Student Experience in

2015

15:00-15:30 Michael Thomlinson TEQSA

Michael Lavarch

ASQA

Sophie O'Keefe Best Practice in

Professional Development (Panel)

Allen Blewett, Eileen Morley and Craig Thane

Cambridge English Career Preparation

Expert Panel Quality Practice in High

School Preparation

15:30-16:00

16:00-16:30 Afternoon Tea

16:30-17:00 Sue Blundell ELICOS Industry Update

Chair: Mark Raven

17:00-17:30

17:30-18:30

Pre-Dinner Drinks (Doltone House)

18:30-23:00 Conference Dinner "starring" Tommy Dean


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2014 NEAS MANAGEMENT CONFERENCE partnered with

STREAMS:

WATER @ PIER ONE Innovation DAWES POINT 1 Quality Assurance DAWES POINT 2 The Student Experience DAWES POINT 3 Teaching and Learning

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NEAS 2015 ELT Management Conference Program

FRI 8 MAY

8:00-8:30 Arrival Tea and Coffee

8:30-8.45 Denise Finney and Geoffrey Crewes Language and Development Conference Series

8.45-9:15 Phil Honeywood

Commonwealth Policy and Implications

9:15-9.45 Rod Camm

Update from ACPET

North Wharf

Breakout 1

Breakout 2

Breakout 3

9:45 - 10.30

Rod Hearps Global Trends in

International Student Referrals

Ashley Charlton Engaging and Exciting Your Students Through Learning

Activities

Adam Kilburn Quality Competition

Margaret Roper Lynette Drummond

Afghan Locally Engaged Employees

10.30 - 11:00 Morning Tea

North Wharf

Breakout 1

Breakout 2

Breakout 3

11:00-11.45

Dafne Araya-O'Sullivan Demystifying the Teaching

of Pronunciation

Dave Tout Numeracy in AMEP

Robert Chasse CET Test Centre Redesign

Catherine Moore and Donna Cook

Ensuring Quality Through Innovation

11.45 - 12.30

Jodie Wrigley and Craig Badings

Standing Out From The Crowd

David Larbalestier and Orlando Savage

Academic English at UTS:Insearch

Lilliana Hajncl Please Turn on Your Phone

John Leigh Music as a Teaching

Strategy

12:30 -13.30 Lunch Session:

Adrian Doff - Cambridge English Empower

North Wharf

Breakout 1

Breakout 2 Breakout 3

13.30-14.15

Juanita DeSouza Enhancing The Personal Effectiveness of an ESL

Teacher

Dallas Dowsett and Iain Matthieson

Offshore Program Delivery

Helen McCall Assessment and Reporting

on High School Entry Students

Serena Seah Managing Volunteers in

AMEP

14.15 - 15.00

Nevine Phillip and John O'Connor

Blended Learning in the ELT Classroom

Dr George Brown Overcoming the Effects of

Accreditation Mills

Michael Bos Linking Learning & Wellbeing Through Positive Education

Heather Colwell Repositioning TAFE in

Times of Change

15.00 - 15.30 Tara Fatehi (Young Australian of the Year Finalist) Closing Address

15.30.-16.00

Presentations and Conference Close Mark Raven (Chief Executive – NEAS)

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As proud sponsors of the NEAS conference in 2015, Bentleys looks forward to meeting with you to discuss your business needs at the exhibition.

Please contact Bentleys Director, Bob Evett - our education sector specialist, who is available to assist you and your business.

E [email protected]

Bob Evett | Director

P +61 2 9220 0716

bentleys.com.au/sydney

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PRESENTERS THURSDAYOpening Address

Senator, The Hon. Simon Birmingham Assistant Minister for Education and Training

Simon Birmingham has served as a Liberal Party Senator for South Australia since May 2007 and in December 2014 he was appointed to position of Assistant Minister for Education and Training .

Simon grew up near Gawler in Adelaide’s north on his family’s small horse agistment property . Simon was educated at government schools before going on to study at the University of Adelaide where he completed a Masters of Business Administration .

Prior to entering the Senate, Simon worked for a number of industry bodies, establishing particular experience in the wine, tourism and hospitality sectors – industries that are critical to South Australia’s prosperity .

After less than three years in the Senate, Simon was appointed to the Shadow Ministry, serving as Shadow Parliamentary Secretary for the Murray-Darling Basin and the Environment until the 2013 election .

Following the change of government in 2013 Simon served as Parliamentary Secretary to the Minister for the Environment, with responsibility for water policy, including the Murray-Darling Basin, National Parks and the Bureau of Meteorology .

In 2014 Simon was appointed to serve as the Assistant Minister for Education and Training in the Abbott Ministry, with specific responsibility for vocational education, apprenticeships, training and skills .

He is married to Courtney and has two young daughters, Matilda and Amelia . Simon is an active supporter of the Parliamentary Association for UNICEF and a proud, but sometimes frustrated, Adelaide Crows fan .


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NEAS’ Silver Jubilee: Reflections on Where From and Where ToIn looking back over the story of NEAS to this point of its Silver Jubilee, there are a multiplicity of stakeholders and factors which have been deliberated upon, determined, modified responsively, and been the subject of both warranted and unwarranted negotiation; in considering the prospective story of NEAS from this point forward, there are again a multiplicity of stakeholders and factors which will require being likewise dealt with . But - are these stakeholders and factors similar or the same; have we as an ELICOS/ELT sector learnt from past lessons; are we courageous enough to be meaningfully insightful; are we creative enough to be truly innovative; are we accepting enough to reflect honestly to determine outcomes for the collective good of the sector; are we open enough to realise and understand the need for state-wide and national cohesion and consistency; and are we strong enough to adhere to and support a framework of provable quality to enable the Australian ELICOS/ELT sector to confidently hold a leading position on the global stage of TESOL? This plenary presentation will reflect on where NEAS has come from and where it could go to in the context of factors past and future .

Christine Bundesen AM Thursday 9:30 – 10:00 North Wharf @ Doltone House

Christine Bundesen AM Christine Bundesen has recently retired after 30+ years as Director of the various iterations of the current Institute of Continuing & TESOL Education at The University of Queensland (ICTE-UQ) in Brisbane, Australia . She is an international education professional with extensive background and experience as an educator, executive manager, and sector leader . She has gained a well-recognised profile in the Australian and global English language training and international education sectors through her conference/seminar/public forum presentations and her portfolio and membership positions on 50+ government and industry boards, councils, and working groups related to international

education in general and the ELT/TESOL sector in particular at state, national and international levels . Some of these positions have included:

Member, Ministerial International Education and Training Advisory Council–Queensland 2014–2016; Convenor, NEAS Advisory Council 2014-2016; Board Member University of Queensland–Universidad Católica del Norte English Language Institute (UQ-UCN ELI) Antofagasta-Chile 2011–2015; Member, Cambridge English/English Australia Action Research Reference Group 2010-2015; Member, Cambridge English Australia Advisory Group 2009-2014; Member DEST/ AESOC Transnational Quality Strategy (TQS) Reference and Working Groups and Expert Group on Quality Assessment 2005-2009; Member, Executive Committee University of Danang-University of Queensland English Language Institute (UD-UQ ELI) 2004-2015; Chairperson/Member University of Cambridge ESOL Advisory Council 1996-2006 and International Working Group 2004-2006; Board Member IELTS Australia P/L 1990-2008; Inaugural Member, Board of NEAS Ltd 1989-1991; Inaugural Chairperson/Council Member English Australia/ELICOS Association 1988-2000/2000-2013; Board Member IDP Education Australia Ltd 1987-2007 .


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Market Disruption and Price CompetitionThe global business environment is rapidly become more volatile, uncertain, complex and ambiguous . In these times executives are required to resolve more complex challenges that require adaptive approaches and for which, in many case they are ill-prepared and haven’t refocused . The Strategic frameworks under which our senior leaders were trained were designed for the industrial age where the mental models, techniques and tools were developed to resolve complex technical problems and not the multi-faceted, adaptive, wicked problems of a more complex changing world .

To embrace the new paradigm we need to build a better understanding how the brain works and how cognitive tools can be used to harness the neuro-plasticity of the brain to help us re-model breakthrough strategies to cope and thrive in our emerging reality . Matthew will discuss some this best of practice break through thinking and share tools and frameworks for leader to adapt and position their business better to beat the our future disruptive challenges and thrive .

Mathew Byrne Thursday 10:00 – 10:30 North Wharf @ Doltone House

Mathew Byrne: Equipping executives with strategies, behaviour change and tools to embrace the growing occurrence of economical disruption, rather than avoiding it . This allows executives to leverage the financial and human capital assets of the organisation to achieve higher value outcomes and succeed where others don’t .

The driving force in Matthew’s career has been to seek innovative, effective and profitable relationship strategies between business and their commercial

partners/clients . Matthew has built a career on developing unique and highly lucrative strategies that make the most of the assets of businesses and their internal and external stakeholders . Helping his clients implement commercial strategies that build long-standing business relationships, and growing businesses to national and international successes .

Matthew’s strengths are his inclusive communication skills, the ability to solve complex organisational problems through identifying core problems/stumbling blocks and transform obstacles into inspirational opportunities for both organisations and their stakeholders .


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The Problem(s) with Digital Natives: A New GenerationThe notion that educational institutions are fundamentally unprepared for a new wave of sophisticated ‘digital natives’ has become pervasive within education in recent years . The strong calls for urgent and substantial change that have been made in response to this have become central to institutional planning within schools and higher education providers, and are beginning to impact on the ELICOS industry too .

While there are clearly changes emerging in how people interact with technology in their daily lives, it has been suggested that the reality is far more subtle and complex than is often implied . Despite the enthusiasm with which this digital native model has been adopted, both in the world of education and in the media, it is important to examine the evidence which exists for many of the broad claims which are being made about modern learners, and the simplistic manner in which these learners are often presented, particularly when diverse groups of international learners are concerned .

This presentation will examine the debate around digital natives, and reference current research into this group of learners to substantiate many of the claims that have been made, with the aim of providing a more sophisticated understanding of what being a digital native means in the context of international education, and what this means for those involved in the English language teaching industry in Australia .

Tom Hoskins Thursday 11:00 – 11:30 North Wharf @ Doltone House

Tom Hoskins has been the Academic Manager of Kaplan International College in Cairns since 2008, and has worked as a teacher, trainer and academic manager within the ELT industry in Australia and overseas for over 14 years . He holds a DELTA and is completing the final year of an MA Educational Management and Leadership in Higher Education .


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Teacher Training in East TimorThis presentation is about the Timor-Leste English Language Program (ETELP), a teacher training initiative funded by Australian aid . The program has two main components – pre-service teacher training and in-service training, with an international ELT Specialist assigned to each component . The ELT Specialist for the pre-service program works with the English Department at the National University of Timor Lorosa’e (UNTL) . The English Department trains English language teachers for the secondary school system . Working with UNTL colleagues the Specialist develops resources and curricula for the pre-service program as well as advising on methodology for program delivery . The ELT Specialist for the in-service program works with a Timorese Manager to deliver in-service training in two districts in Timor Leste . This is a pilot program to assess the model of delivering in-service training in remote district locations . ETELP has trained four local Master Trainers to deliver the in-service program to teachers in the districts as a requirement for sustainability and ongoing delivery after ETELP finishes in mid-2016 . The program focuses on both improving the English language proficiency of teachers as well as on classroom methodology .

The presentation will overview successes and challenges to date and share insights gained from working to develop the ELT sector in Timor Leste .

Geoffrey Crewes & Denise Finney Thursday 11:00 – 11:30 Breakout 1 @ Doltone House

Geoffrey Crewes has over 25 years in the international education sector . He holds a BA Dip Ed and an MA in Applied Linguistics . He has held ELT management positions at the National University of Singapore, the British Council Indonesia, the Indonesia Australia Language Foundation (IALF) and IDP IELTS Australia . He is currently an independent consultant and holds the position of Program Director, Timor Leste English Language Program (ETELP) . He has recently conducted consultancies in the UAE and Cambodia . He is a member of the Standards Committee of TESOL International and a trustee of the Language

and Development conference series .

Denise Finney has been based in Indonesia for over 25 years, working in the field of language, education, and development . Denise is currently Chief Executive Officer of the IALF, a language training organisation with branches in Jakarta, Surabaya and Bali . Over the years Denise has been involved in a number of language and teacher training projects in Indonesia and the Asia-Pacific region; she currently coordinates an English language and teacher training project in Timor Leste (funded by the Australian government) . Denise is a trustee

of the Language and Development Conference series .


26

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27

The Smart CampusWith the proliferation of students using digital devices, the idea of a smart campus is increasing in significance, especially in view of student engagement, learning and retention . In this consideration we have explored different pedagogical approaches for using technologies entrenched in physical environments (Bricks) to support connected learning in online spaces (Clicks) to create a smart campus . In this workshop we explore what a smart campus is and how technology is influencing the ESL learning space .

Our primary focus is on mobile technologies including locative media, social media and apps, which create the potential to interact with both the physical and digital mediums and support students in a proactive and ubiquitous way (Mikulecký, 2012) . When directed through the smart campus, the surrounding physical location and the digital environment is actively blended to create an augmented PLE (Dunleavy & Dede, 2014) . In this presentation we give an outline of a smart campus, a smart student and smart learning . We further expand on this new pedagogical approach by outlining some innovative applications of mobile and locative media in the campus ecosystem, including the use of social networks and online peer supported study groups (Mahoney, 2014) .

Based on the summary of current research and the results of our study, we argue that the Smart Campus is not permanent and is created dynamically by connecting both bricks and clicks through the interaction of students uploading content to the Community of Learning . Without this contributive involvement from a student, online learning is reduced to correspondence and one way transfer; a paradigm which does not bode well for any stakeholders . Does a student have a better chance of acquiring English language skills, via this regression to the pedagogical norm? We therefore assert that MULD (More Upload Less Download) is at the heart of online learning and is a key element towards the solution of these issues .

Jock Boyd Thursday 11:00 – 11:30 Breakout 2 @ Doltone House

Jock Boyd’s creative yet focused approach to language teaching is most apparent in his skills to design, plan and facilitate exciting Moodle sessions for students which stimulate creative and innovative thinking and encourages students to take ownership of their own process and journey through their learning . Jock’s focus is always on the experience of the individual and the group, and the value that they get from it . Jock uses his innovative and creative skills in doing this and his knowledge of appreciative inquiry to successfully

engage students . Specialties: E-learning, content management, networking, editing, project management, teaching .


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Grow or DieTeaching and learning are social phenomena . They happen in social contexts, and the knowledge and skills developed are effective only when they have social impacts . Therefore educational organisations are best seen as learning communities in which everybody learns and everybody teaches . The more we learn the greater our wealth, both individually and communally .

At ILSC we recognise that education is not only a matter of individual learning; nor is it primarily about the generation of corporate profits . Its most significant impacts are the public benefits it delivers locally and internationally . Our aim is to transform lives, not just the lives of our students but the lives of the many overlapping communities to which they contribute, around the globe .

To this end ILSC maintains a Corporate Social Responsibility Program aimed at cultivating within ILSC ideals of generous cooperation and service based on shared values including respect, fairness and compassion, and expressing these ideals in the delivery of ILSC programs in every classroom and school, and more broadly throughout communities .

A key element of this is a vigorous activity and community involvement program through which students develop relationships with the local community via cultural and sporting activities, internships, charity work, fundraising and volunteering . For many students these activities provide the real highlights of their Australian experience . Our efforts also extend beyond our shores including, for example, supporting Tsunami relief in Japan and a “Learn to Earn” program supporting enterprising young women in New Delhi .

Michael Richards will explain ILSC’s Corporate Social Responsibility program and open a discussion into the role of management in fostering the ethos and putting in place the resources and mechanisms that build a community of learners driven by a culture of continuing mutual personal and professional growth which extends beyond the school or college into the broader community .

Michael Richards Thursday 11:00 – 11:30 Breakout 3 @ Doltone House

Michael Richards: If you live long enough you eventually find where you belong . Michael Richards explored careers in sales, the arts, commercial photography, journalism, theatre, film-making, educational resource development and community development before joining the ELICOS industry . He had been involved in education for twenty years but only appreciated the nobility of the profession after joining ILSC (then known as Pacific Gateway) in 2005 . This epiphany brought him to the role of Director of Studies and Training at ILSC,

Brisbane in 2011 . His most important work is to support and empower teachers to enhance their delivery of transformative experiences, supporting and nurturing student growth .


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Education Marketing: Are You Measuring Performance?Marketers in International education continue to expand their use of digital marketing tools . A recent mystery shopping study among institutions by StudyPortals highlighted the varied use of SEO, SEM, social media, content marketing, choice platforms, contact forms, email, enquiry management, mobile technology and so on . As the number of tools expand and become easier to use to access a global market, the temptation is to add them into the marketing mix, putting pressure on existing resources . Therefore, are we as business leaders measuring their impact effectively?

This session will consider a digital campaign with an emphasis on demonstrating the use of measurement tools, particularly Google Analytics, to assess performance .

Julian Longbottom Thursday 11:30 – 12:00 North Wharf @ Doltone House

Julian Longbottom joined StudyPortals in December 2013 to develop the business in the Asia Pacific region . He has a decade of experience in international higher education having previously been the Director, Marketing and International for the University of Canberra and prior to that the Director Global Marketing and Research with IDP Education . Before joining the international education sector in Australia he held various senior marketing, sales and business development positions with the Fosters Group .

Julian has presented at international education conferences including AIEC, EAIE and APAIE and has co-authored articles for the OBHE, EAIE Forum magazine and IEAA’s Vista magazine . He has a passion for marketing measurement and at the last two EAIE conferences co-presented workshops on the Return on Investment of marketing and recruitment activities .

Managing Quality in IndonesiaIALF (Indonesia Australia Language Foundation), established in 1989, is a not-for-profit, fee-for-service language training organisation based in Indonesia . After more than 25 years of operation, what have we learned about establishing and maintaining a reputation for high quality language training services in rapidly developing Indonesia? This presentation will explore some of the key issues involved, in particular: building partnerships; communicating with stakeholders; developing resources; and investing in people .

Denise Finney Thursday 11:30 – 12:00 Breakout 1 @ Doltone House

Denise Finney has been based in Indonesia for over 25 years, working in the field of language, education, and development . Denise is currently Chief Executive Officer of the IALF, a language training organisation with branches in Jakarta, Surabaya and Bali . Over the years Denise has been involved in a number of language and teacher training projects in Indonesia and the Asia-Pacific region; she currently coordinates an English language and teacher training project in Timor Leste (funded by the Australian government) . Denise is

a trustee of the Language and Development Conference series .


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Innovative ELT Centre DesignOn average an education provider will expand or relocate to new premises every 5 to 7 years . This is a major undertaking for most organizations and we have found those involved often have little experience in the area . As a result, the whole process can seem daunting and cripplingly expensive . But it doesn’t have to be this way!

This presentation introduces the 4 ‘F’s of Grand Design:

Learn how FUNCTION can impact not only design but also your choice of building and location .

Understand how to apply FORM to enhance your space and facilitate optimal learning .

Maximise the operational FLOW of your new space to ensure you are getting value for money .

See how FINISHES can reflect the values of your organization and provide a workplace your staff and students can be proud of .

As part of our presentation we cover at least one of the seven key considerations that can help save over $200,000 in avoidable project costs .

Education Interiors are committed to helping education providers create first class education and training facilities . This presentation examines design from a practical point of view, identifying how to circumvent avoidable costs and making the refurbishment process systematic, enjoyable and profitable for your organisation .

Chris Green Thursday 11:30 – 12:00 Breakout 2 @ Doltone House

Chris Green is the CEO of Education Interiors . He has 18 years experience in the commercial construction industry with over 10 years specialising in providing fit outs and refurbishments specifically to the education sector . During this time Chris has worked with some of the leading providers in the industry and has developed an in-depth knowledge of campus refurbishment processes including design, certification, construction and occupancy . Chris also has substantial experience in the process of class 9b approval .


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Engaging Learning Through StoryThere are few current examples of sound pedagogical practice focused on successful integration of teaching and learning across VET and HE programs and settings and this project provided an important opportunity for VET and HE programs to explore how we could work together to improve both the learning success of specific cohorts of students and work on and improve pedagogical practices in ways that makes positive differences to both HE and VET programs .

The project had three broad aims . These were to:

1 . Bring together students from HE Education (Early Years) and Adult Migrant English Program (AMEP) to engage them in learning objectives in an integrated model of delivery . In this, to provide opportunities for Education (Early Years) students to extend their own personal and professional understandings, learning and skill development and better prepare them to work within the diverse world they will find themselves in as teachers . Students from the AMEP program would broaden their experience of sharing and communicating in English through sharing their own stories of childhood and family life and potentially gain further linguistic skill and confidence .

2 . Document and map the pedagogical strategies and innovations employed to support student learning for the purposes of further disseminating these across the programs and Faculty .

3 . Explore the possibilities and challenges of integrating HE and VET programs from staff and student perspectives .

The presentation will look at how these aims were dealt with through the sessions and activities planned and what the limitations were and sometimes unexpected outcomes for each group . It will also present teacher and student reflections and how collaboration and integration between two very distinct departments supported the notion of social inclusion- bringing together diverse student groups to share and communicate life experiences .

Susan Healey, Karen Szydlik & Syl Lorimer Thursday 11:30 – 12:00 Breakout 3 @ Doltone House

Susan Healey, Karen Szydlik and Syl Lorimer have been teaching and co-ordinating in the Adult Migrant English Program (AMEP) for over twenty years in a variety of settings . They participated in a two year longitudinal study with Macquarie University looking at the relationships between language use and language learning .

This study resulted in the publication of a series of professional development factsheets titled,” Building Confidence in the Classroom” . They have been actively involved in the development and implementation of the new settlement AMEP course . They work in the AMEP program at the Preston campus of NMIT and Melbourne Polytechnic .


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Heutagogy – What?In TESOL the majority of students are adults yet when we talk about classroom instruction we usually use the term pedagogy which has been generalised to describe the teaching/learning theory that supports our practice though it literally refers to the study of the teaching of children . In the 1970s Knowles developed the theory of andragogy (the study of the teaching of adults) which better describes adult learning styles and how we can accommodate them . However, the shift to andragogical practice is not sufficient in itself to meet the needs of adult learners in the 21st century .

Heutagogy is the theory of self-determined learning which was developed in Australia by Hase and Kenyon (2001) . It is based in humanistic theory and aims to ‘recognise the changed world we live in’ where Web 2 .0 affordances have given educators the potential to work with learners in ways that help the learners to both determine their own learning goals and then decide on the best ways to achieve those goals . Heutagogy is premised on the idea of ‘knowledge sharing over knowledge hoarding’ and, when taken along with pedagogy and andragogy, can be seen as part of a continuum (Garnett, 2013) which, when identified and understood by educators, allows us to respond more precisely to the needs of the wide variety of learners and their different learning styles .

I will begin my presentation by outlining the three theories that form the continuum . Next, I will give a detailed explanation of heutagogy and why it is such an appropriate theory for 21st century TESOL best practice . Finally, I will provide some examples of how teachers can assist their students’ self-determined learning while still drawing on pedagogy and andragogy where necessary to provide a more personalised and more up-to-date language learning experience .

Nicki Blake Thursday 12:00 – 13:00 North Wharf @ Doltone House

Nicki Blake has been involved in ELICOS since 2001 and is an active member of the #AusELT and the Heutagogy communities of practice . She has previously presented at conferences on the themes of learning technologies in the classroom . She is also a social media enthusiast who regularly blogs and Tweets on issues in language learning . Nicki holds an MA in Communications and an M .Ed in TESOL . She can be found on Twitter @Penultimate_K .


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Management Systems in ELTThe LEAN process is adopted at Bendigo Kangan TAFE . One of the tools within the LEAN process is the Visual Management Board (VMB) . When this tool is used correctly, it ensures staff are constantly updated with matters pertaining to its people, processes and operational activities . After completing the LEAN Leadership course herself, Dr Susan Delahunty found that using the VMB on a regular basis clearly demonstrates transparency across the institute and her staff feel empowered to express ideas/concerns knowing their voice will be heard up to the executive team level .

Dr Susan Delahunty’s presentation will cover how she implements this tool in the ELICOS Centre and will demonstrate how this could work for similar ELT Centres .

Dr. Susan Delahunty Thursday 12:00 – 13:00 Breakout 1 @ Doltone House

Dr. Susan Delahunty is Director of Studies at Kangan Institute, but has worked within the educational arena for 20 years in the private and public sector . Her overseas experience includes Japan, Malaysia and Dubai . She is registered with the Victorian Institute of Teachers (VIT) and the Teachers Registration Board of WA (TRBWA) . She has two Masters Degrees in Applied Linguistics (TESOL) and Education (Special Needs) . Susan has always had an interest in the experiences of those who cross international borders for educational purposes .

The cultural differences, languages, traditions and living environments motivated her to do further research in this area . As a result, her PhD was focused on international education, in particular, illustrating the stories of Middle Eastern Gulf women at Australian Universities .


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Communicating Business Objectives to Academic StaffInternational educational providers have become increasingly conglomerated and driven by the business objectives of “big picture” institutional imperatives . As a result, managers of international educational organisations find that their job role requires planning, implementing and evaluating educational decisions based on company financial policy, budgetary planning and sales and marketing criteria .

The traditional antipathy of academic staff to financial considerations in educational programs can result in management leaving academic staff out of the communication loop with regards to decisions based on financial criteria . However, this can lead to a compartmentalisation of staff based on role (administrative, student services, academic, managerial) .

The aim of the session is to suggest ways that educational managers can involve academic staff in the financial and economic rationales being utilised to make educational decisions, for example, program scheduling, course offerings, course content, resource availability and staff responsibilities . This includes consistent and ongoing good practice in communication through a variety of media and formats, not least face to face communication .

Feedback from academic staff about their attitudes and opinions towards financial criteria for educational decisions and their expectations and preferences for communication processes around this will be presented .

It is suggested that a careful and considered approach to communicating business objectives can minimise staff resistance to change, create greater staff loyalty and identification with the institution, improve a sense of ownership and initiative in work performance, and improve cross team working relationships .

Andrew Foley Thursday 12:00 – 13:00 Breakout 2 @ Doltone House

Andrew Foley is the Campus Director of Bradford College, a pathway provider preparing students for undergraduate studies at the University of Adelaide . Andrew has been working in the international education industry for over 20 years, as a teacher and as a manager, in the UK, Spain, Cambodia and Australia . Andrew own studies were at the University of Adelaide in the field of linguistics, with a particular interest in workplace communication . While in Cambodia he also worked on an Australian Government-funded research project into achieving

best practice in offshore education for Australian education providers . He has a keen interest in professional development and has regularly presented at education conferences .


35

English in Practice: Commercial Applications in East Asian EnterpriseThe world is becoming smaller and more accessible with organisations seeking to leverage growing international economies . The Philippines is one of these economies and understanding how language is managed in their Contact Centre’s is becoming a key skill for effective onshore Professionals dealing with offshore Contact Centres . But what are these key areas? In this presentation Brian Bowman will explore the life cycle of a contact centre employee from recruitment, learning and through to the daily management of a workforce with English as a Second Language .

Brian Bowman Thursday 12:00 – 13:00 Breakout 3 @ Doltone House

Brian Bowman spent fifteen years in Learning and Design; it has taken him around Australia, New Zealand and into Asia . Through this, he has gained significant insight into how adults learn both in Western and Asian cultures and what it means to train and manage cross culturally . Brian has worked in industries from Aviation, Rail Infrastructure, Banking and Finance, Energy, Telecommunications and Business Process Outsourcing (BPO) . In each he has lead teams to success, driven performance and found the key answer in

learning, no matter where, is still the same: practical, activity focused and engagement driven learning .


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Special Lunch Presentation by Stephen Heap IDLTM

Stephen Heap Thursday 13:00 – 14:00 North Wharf @ Doltone House

Stephen Heap: June 2015 marks twenty fulfilling years as a Director of Studies at ICTE-UQ, where Steve is also the Coordinator of the International Diploma in Language Teaching Management . He has a B .Ed and an MA from the University of Birmingham (UK) (where he also worked on the COBUILD project) as well as TESOL and management qualifications . He has carried out TESOL related work in Britain, Brunei, Malaysia, Nigeria and Vietnam, and has presented on various teaching and management topics at conferences and workshops in England,

Singapore, New Zealand, North Korea and Australia . He takes a keen interest in all things PD .


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Online Meets Offline5 models for integrating online English courses: Online English courses are a highly attractive addition to the learning mix at your institution . But what are the keys to successful implementation?

We are frequently asked about the best way to provide online courses in a variety of contexts in Australia and overseas . Questions like:

How can we successfully integrate online courses into my school? How do we make them fit in with our curriculum? How can we get more usage out of the programs we’ve bought? What exactly is the teacher’s role? How do we monitor student progress?

This session will explore solutions by looking at five simple models for integrating any kind of online course . This could apply to courses you are already using or programs you are thinking of using . We will look at the implications for each model and draw on some case study examples to show successful implementation .

Nick Beswick Thursday 14:00 – 14:30 North Wharf @ Doltone House

Nick Beswick has 22 years’ experience in ELT/ESL as a teacher/teacher trainer and developing ELearning materials . He has taught English in the UK, Czech Republic and Indonesia and trained and delivered over 40 CELTA courses in Sydney, London, Moscow . For the last 7 years he has developed various online training and teaching courses/products . He currently works for NSW AMES where he has helped to produce a number of online English courses from general English to workplace programs (including mobile apps) . He currently

trains organisations domestically and overseas in implementing the programs and speaks at conferences and runs workshops and webinars .


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AMEP: The Journey Continues Heather Cook, Director, Adult Migrant English Program (AMEP), will discuss the findings of a recent evaluation of the AMEP . The evaluation considered the appropriateness, effectiveness and efficiency of the AMEP and where there are opportunities for improving how the programme works .

Heather Cook Thursday 14:00 – 14:30 Breakout 1 @ Doltone House

Heather Cook is the Director, Adult Migrant English Program (AMEP), Foundation Skills Branch, Australian Government Department of Education and Training .

The AMEP provides free English language tuition to eligible migrants and refugees in the first five years of their settlement in Australia .

Heather has been responsible for managing the AMEP since July 2014, and brings to her current role experience in programme management, policy development and an understanding of the challenges settling in a foreign country and learning a new language . Heather has assisted vulnerable refugees to settle in Australia through the Canberra Refugee Support Group since 2012 .

Heather has worked in the private sector and public sector at local, state and federal level, with 12 years’ experience in Commonwealth Government .

She came from a science and engineering background . With a strong interest in language and culture, she completed a Masters in International Politics and is now completing her last subject for a degree in Languages .


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Building a sustainable system of self-regulation and professional standards - there’s no need to start from scratchDr Sanders’ presentation examines the potential for a new way of thinking about the regulation of modern education provision, working through the latest government approaches to emerging models of self-regulation in theory and practice . He proposes that building a framework of individual professional empowerment into the regulatory models of the future could spark a shift away from corporate models of compliance and into a new model that values the expertise and capacity of modern education professionals .

Discussions about global and domestic versions of standards development and why self-regulation could be the right goal for the English Language Teaching Sector .

Dr. Deen Sanders Thursday 14:00 – 14:30 Breakout 2 @ Doltone House

Dr Deen Sanders is the Chief Executive Officer for the combined Australian Government’s Professional Standards Councils .

Working with industry, government, other regulators and consumers, Deen is responsible for the oversight of Australia’s Professional Standards Legislation focusing on the promotion of consumer protection and excellence in professional standards through the partnership regulation of occupational associations and their professional standards schemes .

The regulatory and oversight role of the PSC covers professions in the fields of Law, Accounting, Engineering, Valuation, Surveying and others . The thought leadership function of the PSC encourages improved models of professional regulation and improved professional standards and ethics in all professions .

Deen comes from an extensive background in regulatory facing activity; in financial services, in education and in professions, having spent many years working on development of professional standards, regulation and corporate governance, as well as standards in the areas of education and quality . He has also had extensive experience in commercial and Association environments, for instance spending a number of years in legislative and regulatory reform in relation to Corporations Act and working on industry implementation of large scale regulatory led change programs .

Past roles have included Chief Professional Officer at the Financial Planning Association and member of the global regulatory taskforce for financial planning standards, as well as past General Manager of Australia’s Financial Services Education Agency (FSEAA), where, as architect of Australia’s financial services educational framework, he was responsible for education regulation in Financial Services .

Deen’s academic background includes undergraduate and postgraduate Law, Psychology and Business as well as professional education . In 2010 he finalised his Doctoral studies with a focus on Professions and their Regulation relating to Trust, Ethics and Professional Identity .


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Success with China - a TAFE perspectiveTAFE institutes have a long history of engagement with China with over 90 formal and active partnerships . TAFE Directors Australia has also developed strong research and leadership training partnerships with key Chinese agencies .

This session focuses on some of the current challenges and future opportunities for deepening and expanding this relationship . This is particularly relevant given the Chinese government’s major investment in ensuring their universities and vocational colleges provide advanced technical training which meets the needs of industry .

Peter Holden Thursday 14:00 – 14:30 Breakout 3 @ Doltone House

Peter Holden commenced working with TDA in October 2009 following fifteen years with TAFE NSW . Since then he has managed a wide range of international projects and networking activities on behalf of TDA and its TAFE institute members . Clients include the China Education Association for International Exchange, the InterAmerican Development Bank, UNESCO-UNEVOC, the UK Commonwealth Secretariat, and government agencies in Australia, India, Indonesia, Kazakhstan, Mongolia and Taiwan .

Peter represents the TAFE sector on a wide range of national committees including the Education Visa Consultative Committee, the ETS Advisory Group and the external reference group charged with developing an International Teaching & Assessment Qualification .

His offshore experience includes project management and consultancy roles in China, Greece, Latin America, Nigeria, Papua New Guinea, and the United Arab Emirates .


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The Broken Window Theory and EFL Teaching and ManagementThe broken windows theory is a theory which states that if you address small crimes in a city such as graffiti, public drinking, broken windows (hence the name), and vandalism in general, then this creates an atmosphere of order which in turn dissuades people from committing more serious crimes . Essentially, people would look around at their environment, see no vandalism or broken windows, and think to themselves that this is the kind of place where people follow the law, and act accordingly .

Since its inception in 1982, the broken windows theory has been extended to other disciplines as a way to explain and prescribe conformity and positive behaviour . One such discipline is education . In this talk/workshop, I will examine the broken windows theory and illustrate how it relates to the EFL world, both inside the classroom for teachers, and outside the classroom for managers, and how it can serve as a useful framework for managing students and teachers .

Ademir Cortez Thursday 14:30 – 15:00 North Wharf @ Doltone House

Ademir Cortez is the Director of Studies at English Language Company, a medium-sized private college in Sydney . He has worked in EFL for 14 years, the past five of those in management . He completed the IDLTM (International Dimploma in Language Teaching Management) in 2013 which prepared him for the challenges of dossing . His professional interests include developing teachers, student and teacher motivation, and teaching methodology .

Role of the Overseas Student OmbudsmanThe Overseas Students Ombudsman (OSO) investigates complaints about problems that intending, current and former overseas students have with private education and training in Australia . The OSO publishes reports on problems and broader issues in international education identified through investigations . The OSO also provides information about best practice complaints handling to help private education providers manage internal complaints effectively . This session will look at common issues the OSO has identified with provider’s written agreements, monitoring course progress and attendance and internal complaints and appeals . The OSO will highlight common mistakes and best practices, drawing from real examples, to help providers improve their policies and practices in these key areas .

Melita Hoskin Thursday 14:30 – 15:00 Breakout 1 @ Doltone House

Melita Hoskin is the Assistant Director of the Overseas Students Ombudsman (OSO) and was involved in establishing the OSO, which began operating in April 2011 . Melita previously worked in a variety of roles within the Commonwealth Ombudsman’s office including immigration, defence and veterans’ affairs as well as improving the Ombudsman’s own internal policies and work practices . Prior to this, Melita worked for the Department of Immigration in a number of roles, including student visa processing .


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Ghostwriters in the Sky: Identifying Academic MisconductThe MyMaster cheating scandal revealed at the end of 2014 brought the concepts of plagiarism and academic misconduct into the mainstream media . Ghostwriting is nothing new in higher education but it is now more accessible than ever before and international students are often easy targets for commercial operations producing customised essays or simply to be rightly or wrongly accused of cheating .

As educators, how do we identify and address academic misconduct and how do we reinforce the importance of academic integrity?

Lauren O’Hern Thursday 14.30-15.00 Breakout 2 @ Doltone House

Lauren O’Hern joined NEAS as a Quality Assurance Assessor in April 2015 . She has worked in ESL, international and higher education for more than 15 years in Australia, Vietnam, Singapore and Turkey as a teacher as well as an academic manager .


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The Student Experience in 2015Thomson Ch’ng, National President for the Council of International Students Australia (CISA), will provide an insight into the international student experience in Australia

Thompson Ch’ng Thursday 14:30 – 15:00 Breakout 3 @ Doltone House

Thompson Ch’ng, Currently pursuing its Master of Project Management at Curtin University Sydney, Thomson has been an active student in both on-campus as well as the wider international student community . He represents one of the founding member organisations in the inaugural NUS-CAPA international student forum where CISA was inaugurated .

Thomson is the winner of the Malaysian Students’ Council of Australia (MASCA)’s Testimonial Australia Gold Award 2011 . He has also founded the My

Study, My Career forum, an initiative that connects and informs students about workplace and employment related issues through Q&A interactive panel discussion between students and experts .

In October 2013, Thomson was awarded the New South Wales Premier’s International Student of the Year Award for the Higher Education Category .

Thomson believes in promoting the interest and needs of international students in Australia through building a stronger relationship and communication channel with various stakeholders including government bodies, industry bodies, including peak bodies and most importantly, the student bodies .

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TEQSA & ASQAThe presentation will begin with a brief update on developments at TEQSA, followed by a consideration of the context within which TEQSA assesses ELICOS programs . TEQSA has been conducting a complete cycle of assessments against the ELICOS Standards for those providers that are regulated by TEQSA, and some recurring issues in relation to key standards will be discussed . The NEAS Standards have been mapped against the ELICOS Standards and the National Code, and the mapping reveals a large degree of commonality, but some areas of difference . The presentation ends with discussion of how TEQSA can streamline ELICOS assessments by taking into consideration evidence already reviewed by NEAS .

Michael Thomlinson & Michael Lavarch Thursday 15:00 – 16:00 North Wharf @ Doltone House

Michael Thomlinson Michael Tomlinson is Senior Director, Regulation and Review at TEQSA (the Tertiary Education Quality and Standards Agency) . He leads a small team to organise and conduct assessments of more than 30 of Australia’s universities and private colleges and their courses of study against the Higher Education Threshold Standards, and to monitor their continuing compliance with the Standards . He also leads assessments of compliance with the ESOS Act and the associated National Code of practice for provision of

education to overseas students . Part of this work involves assessing ELICOS providers against the ELICOS National Standards .

Before coming to TEQSA, Michael was an Audit Director at the former Australian Universities Quality Agency (AUQA), and for twenty years worked in Australian universities, for the last fifteen of these in senior positions at Swinburne University of Technology . Michael is a Fellow of both the Governance Institute of Australian and of the International Institute of Chartered Secretaries and Administrators .

Michael Lavarch is the Commissioner for Risk Analysis and Investigation at the Australian Skills Quality Authority (ASQA), a role he has held since April 2012 . Michael is Emeritus Professor of Law at the Queensland University of Technology and was Dean of the QUT’s law faculty from 2004 to 2012 . He has had an extensive background in government and public life having been the Secretary-General of the Law Council and a Member of the House of Representatives for 9 years . Between 1993 and 1996, Michael was Australia’s Attorney-General .

As Commissioner for Risk Analysis and Investigation Michael has oversight of ASQA’s risk assessment of training providers and investigation of complaints received about training quality from students, providers and industry . Michael also has overall governance responsibilities together with the other two Commissioners for ASQA as a whole . In 2012, Michael was awarded the Order of Australia for his services to the law and education .


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Best Practice in Professional Development (Panel)Staff professional development is one area of responsibility that is never far from a manager’s mind . Ensuring that everyone is engaged in meaningful activity that is contributing to the development of their professional skills and knowledge throughout their employment can be a huge challenge for a busy manager, and one that can be quietly slipped into the ‘ too hard’ basket .

Earlier this year English Australia released a ‘Guide to Best Practice in Managing Professional Development’, produced to support those in English Australia member colleges who are responsible for ensuring staff have opportunities to learn and grow professionally throughout their employment . The Guide is the result of contributions from and discussions with managers in English Australia member colleges around the country and highlights current successful practice in staff professional development . It includes many cost effective, engaging and practical initiatives which can be easily implemented . This research suggests that effective professional development is more than observations, one off workshops and conferences: it comprises a coherent and dynamic range of options for professional growth within a strategic framework that enables ‘self-reflection, access to new knowledge and approaches, and collaboration with colleagues’ .

The session will start with an overview of the key features of best practice in professional development management with reference to various professional development initiatives currently in place at ELICOS centres around Australia . Following this broad introduction, a panel of academic managers from English Australia member colleges will describe how they meet the challenges of effective professional development management in their particular contexts . The aim of this part of the session is to demonstrate successful PD initiatives from Australian ELICOS colleges, which have the potential to transform staffrooms, serving as real examples of positive professional development initiatives in action .

Finally, the session will finish with an opportunity for participants to share their own challenges and solutions in professional development management .

Chair: Sophie O’Keefe Thursday 15:00 – 16:00 Breakout 1 @ Doltone House

Sophie O’Keefe is the Professional Development and Support Officer at English Australia and has been working in the ELICOS sector in Australia and Brazil for over 10 years . Previously, she held Course Coordinator and Senior Teacher roles, where she developed a keen interest in staff professional development and teacher identity . Sophie is currently completing her final MEd thesis in ELICOS teacher identity .


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Cambridge English Career PreparationWhile it is useful for teachers to understand background issues associated with communicative language teaching methodology, it is important to place an emphasis on the practical skills of English language teachers at both pre service and in service levels . This can be achieved by means of courses that have a clearly defined and assessed practicum . Cambridge CELTA and DELTA are both high profile Cambridge English Teaching Awards qualifications that provide this kind of training and professional development . This presentation looks at what makes Cambridge qualifications particularly effective in terms of teachers acquiring well-developed English language teaching skills . It emphasises the importance of developing teachers who can manage learner groups effectively and achieve good learning outcomes . We will also outline ways in which the acquisition of practical teaching skills can be a springboard to further professional development that, in turn, can forge a varied and rewarding career pathway . We will focus on learning and assessment on pre service and in service courses for teachers as well as looking at quality assurance processes .

Allen Blewett, Eileen Morley, Craig Thaine Thursday 15:00 – 16:00 Breakout 2 @ Doltone House

Eileen Morley is Director of Navitas English Test Centre . She holds Cambridge CELTA and DELTA qualifications and an MA in TESOL from the University of Reading, UK . Eileen has extensive experience in the development of pre-service and in-service courses for English language teachers in Australia and overseas and has held the position of Director of Teacher Training at the Australian TESOL Training Centre and Bilkent University, Turkey . She has been a Teacher Trainer and Assessor on all major University of Cambridge ESOL teacher qualifications

as well as CELTA /DELTA Joint Chief Assessor .

Craig Thaine is Director of Teacher Training at Languages International in Auckland . He has worked in ELT for over 30 years as a teacher/teacher trainer in England, Italy, Egypt, Sweden and his native New Zealand . He is a University of Cambridge ESOL teacher qualifications assessor for both the CELTA and Delta schemes as well as being Joint Chief Assessor of New Zealand . Craig is author of Real Listening and Speaking Level 2 (CUP 2008), Teacher Training Essentials (CUP 2010) and Cambridge Academic English Intermediate (2012) . He is also

co-author of the recently published Cambridge English Empower general English adult course .


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Quality Practice in High School PreparationPreparing international young learners for the rigours of school life in Australia presents many challenges to language centres . Young learners need support in both language and mainstream learning as well as pastoral care and guidance as they mature and fit into school life and Australian culture and society generally . A panel of experts in quality high school preparation programs showcase aspects of their programs and demonstrate the ways they have risen to the challenges and rewards of preparing their young learners for successful futures .

Chair: Ana Bratkovic Thursday 15:00 – 16:00 Breakout 3 @ Doltone House

Michael Bartlett: Michael Bartlett is the Director of International Education at All Saints Anglican School, a leading independent school located at the Gold Coast in Queensland . He has been involved International Education for the past 17 years in the areas teaching, curriculum development, marketing and management . Michael has experience in the High School, ELICOS and Tertiary sectors, having worked in education in both Australia and overseas .

Michael Bos has been the Academic Manager at JPIC since 2009 . He has worked in English language teaching since 1999, in Australia and Japan across the ELICOS, VET and School sectors . Michael holds a CELTA, IDLTM and MA in Applied Linguistics .

Liesl Bruhn: Leisl began her teaching career in an East End school in London whilst working and travelling overseas . Upon her return to Australia she completed a Master of Education (Applied Linguistics) whilst continuing to teach in the EAL field across primary, secondary and adult sectors in both the State and Private systems . Leisl has also worked on language proficiency in the corporate area . In Leisl’s current position as Dean of International Students at Ivanhoe Grammar School she is the Academic Manager of the School’s ELICOS program and is also responsible for the pastoral care of up 90 international

students across the school at any one time; a rewarding and at times challenging position . Leisl is the current President of Vision International .

Helen McCall is Dean of International Students at The Illawarra Grammar School . She teaches in and manages the Centre for English . Since arriving in Australia she has worked in both the public and private schools and is an IELTS Examiner . Prior to working in Australia, Helen worked for the British Council in Singapore where she also published a text book for High School students . Helen has also taught in Italy, Portugal and England .

BA Psychology and Sociology (Stirling University), RSA Cert, RSA Dip, Post Graduate Certificate of Education (Goldsmiths London), Master of Education Special Education (UOW), Grad Cert TESOL (UOW)


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Mary Edmonston is a Senior English and Drama teacher with 20+ years’ experience in mainstream schools around Australia and overseas . She has been an EAL teacher at Avalon College for 6 years and worked with Pre-Intermediate and Intermediate level students for 4 years . She has also led the Advanced Academic English Summer School program for 2 years .

Diana Kay has been the Director of Studies at Avalon College for 7 years and has previously worked casually at Avalon College for 5 years . She has also worked in primary and secondary schools in Victoria, Northern Territory and Vanuatu for more than 30 years .

ELICOS Industry UpdateSue Blundell, the Executive Director of English Australia, will provide an update on current trends, developments and issues impacting on the ELICOS industry in Australia .

The session will cover the following areas:

• global & local ELT market trends

• current regulatory/advocacy issues

• ELICOS student feedback

• ELICOS industry scenario planning

• 2015 industry focus

Sue Blundell Thursday 16:30 – 17:30 North Wharf @ Doltone House

Sue Blundell is the Executive Director of English Australia, the national peak body representing the English language sector of the international education industry .

Prior to her appointment as Executive Director of English Australia in January 2002, Sue worked in the international English language industry for over 20 years, both overseas and in Australia, as a teacher, teacher trainer, marketer and

manager . She has a wealth of experience across all aspects of the international education and language travel industry .

Sue is also a member of the DIBP Education Visa Consultative Committee and the education sector representative on ATEC’s Backpacker & Youth Tourism Advisory Panel, as well as the immediate past Convenor of the Global Alliance of Education and Language Associations (GAELA) . Sue was presented with the IEAA Excellence in Leadership in International Education Award in 2011 .


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2015 CONFERENCE DINNER – TOMMY DEAN

Arizona-raised, now resident in Sydney for 16 years, American stand-up star Tommy Dean occupies the top echelons of Australia’s headline comedy artists .

Tommy’s astute, clean, observational comedic style consistently make him a stand out winner with theatre audiences, corporate clients, festival producers, TV and radio shows alike .

With pin sharp banter, genial manner, broad appeal and a vast stock of hilarious routines interweaving the foibles of his adopted home country with the dark reality of his home country Tommy never fails to connect with and impress any audience .

Tommy’s impressive media appearance CV includes Spicks and Specks, Good News Week, Stand Up Australia, Rove Live, Joker Poker, Sunrise, The Today Show and The Sideshow . If you haven’t heard how good a comedian this big American with the rock god long hair and booming deep voice is or you can’t put a name to

funny American you saw on that panel show, check out Tommy’s video tab . Tommy can also be heard regularly on ABC 702 radio .

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Language and Development Conference SeriesThis session addresses:

• How ACET initially established the centre

• Why we have chosen to offer particular courses

• What makes ACET different from the competition: international standard (IDP, UTS:Insearch and NEAS)

• Vietnamese students in Vietnam: demand and normal concerns, motivation, habit, future study plan

• How ACET can help students to achieve their educational and career goals

• Teachers’ expectation, motivation

By focusing on the areas above, we will be looking at different aspects of management, including effective communication, decision making and approaches to planning . There will also be an opportunity for participants to ask questions relating to their own contexts and the broader Australian context .

Geoffrey Crewes & Denise Finney Friday 08:30 – 08:45 North Wharf @ Doltone House

Geoffrey Crewes has over 25 years in the international education sector . He holds a BA Dip Ed and an MA in Applied Linguistics . He has held ELT management positions at the National University of Singapore, the British Council Indonesia, the Indonesia Australia Language Foundation (IALF) and IDP IELTS Australia . He is currently an independent consultant and holds the position of Program Director, Timor Leste English Language Program (ETELP) . He has recently conducted consultancies in the UAE and Cambodia . He is a

member of the Standards Committee of TESOL International and a trustee of the Language and Development conference series .

Denise Finney has been based in Indonesia for over 25 years, working in the field of language, education, and development . Denise is currently Chief Executive Officer of the IALF, a language training organisation with branches in Jakarta, Surabaya and Bali . Over the years Denise has been involved in a number of language and teacher training projects in Indonesia and the Asia-Pacific region; she currently coordinates an English language and teacher training project in Timor Leste (funded by the Australian government) . Denise is a trustee

of the Language and Development Conference series .


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Commonwealth Policy and ImplicationsThis session will provide an overview of how Australia’s policy framework in English language teaching has evolved for international students, the challenges currently being faced and issues to contend with in the future . The politics of “quality” and how this impacts on both students and providers will be key issues to be addressed .

Phil Honeywood Friday 8:45-9:15 North Wharf @ Doltone House

Hon. Phil Honeywood became National Executive Director of the International Education Association of Australia (IEAA) in November 2011 .

He was a Member of the Victorian State Parliament, Australia, for 18 years (1988–2006) . During this period Phil served as the Victorian Minister for Tertiary Education, Training and Multicultural Affairs . He was also Deputy Leader of the Opposition from 2002 to 2006 . As Minister, he led four official overseas delegations of university, polytechnic (TAFE) and private college Presidents to

promote Australia as an education destination .

Since retiring from full-time politics in 2006, Phil was Marketing Director and CEO at Stott’s Business College and Cambridge International College in Melbourne, Australia . Mr Honeywood also served two terms on the Governing Council of Swinburne University of Technology .

Phil has an Honours degree from the Australian National University in Political Science and Japanese .


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Update from ACPETThe vocational education and training sector has entered a new era . As the media temporarily replace regulators as the keepers of the system, there has been a significant twist in exposing poor practice, and the assertion that public is good, private is bad . The Private VET sector plays a significant role in contributing to the Australian economy; through the development of the nation’s workforce and as well as supporting VET as a major export industry . Research by ACPET has estimated private tertiary education providers in Australia contribute $5 .8 billion per year to the national economy, employ almost 100,000 (equivalent full-time) people and provide training for more than 1 .4 million (equivalent full-time) students1 . This presentation will explore the current status of the sector and what might be required to re-establish confidence in a system that is the envy of many other developed and developing Nations .1ACPET, ACPET At A Glance, 2012

Rod Camm Friday 9:15-9:45 North Wharf @ Doltone House

Rod Camm took the position of the Chief Executive Officer of the Australian Council for Private Education and Training in October 2014 . Prior to this Rod was the Managing Director of the National Centre for Vocational Education Research . Rod also held senior appointments in Skills Queensland, Department of Education and Training and Construction Skills Queensland as well as a range of other executive roles in Government . Rod has performed the role of director on a range of boards and is a fellow of the Australian Institute of Company Directors .

He has an Executive Masters of Public Administration .


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Global Trends in International Student ReferralsRod Hearps’ presentation will address the following questions:

Where are international students going and why?

Who is getting more, who is getting less, and why?

What are the key drivers for international student referrals and enrolments?

What role do migration policy & work rights play?

Which drivers are the most potent in which student supply markets?

What is happening in “mature” markets & where are the emerging markets?

What are the biggest disruptive elements, currently and into the future?

Who is innovating, how, and to what effect?

The session will close with a Q&A .

Rod Hearps Friday 9.45 – 10.30 North Wharf @ Doltone House

Rod Hearps is the Vice President - Asia Pacific, ICEF, Germany . He is passionate about the international education industry . For over 25 years Rod has sought to innovate and create better ways of doing business, for both educators and agents . Rod has been involved in the ownership, management and marketing of numerous international education companies, including ICEF GmbH, ICEF Asia Pacific, EdMedia and Hyperstudy .com .

In the 90’s Rod owned and managed a student recruitment agency for 7 years, with offices in Japan and Australia, then served as Principal and Marketing Manager of an Australian ELICOS College . Rod currently manages the Asia Pacific region for German based ICEF GmbH .


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Engaging and Exciting your Students through Learning ActivitiesThere are many different ways to present content, and this presentation looks at ways to create a dynamic learning environment through the use of interactive and engaging activities that are relevant to the learning objectives . Being able to excite our students to learn relies on our ability as teachers to design class activities that support and optimise our students learning .

Using a foundation of adult learning principles, learning activities allow our students to share ideas, test their thinking, and examine different perspectives of the content that is presented . This presentation also looks at creative and quirky ways to present information that maximise our student’s experience and gets them excited about learning .

Ashley Charlton Friday 9.45 – 10.30 Breakout 1 @ Doltone House

Ashley Charlton has over 11 years’ experience in Learning and Development, having worked both in private industry as a technical product trainer and as a soft skills facilitator . Further to this, Ashley has also been involved in voluntary training and coaching within the non-profit sector . With this breadth of experience, Ashley has developed a highly engaging and energetic facilitation style that is inspiring, flexible and educational to learners in their workplaces .


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Quality CompetitionAttend any ELICOS event and often the talk will be of competition; the stresses and strains it produces and how best to encourage potential students to study at your centre . Discounting is often seen as the answer but there are other ways to understand and beat it . Importantly, these other ways have implications for our classrooms our teachers and the way in which we approach the business of what we do generally . This session gives an industry perspective on competition but also offers suggestions for managers wanting to get off the treadmill and step into a culture of quality in ELICOS .

Adam Kilburn Friday 9.45 – 10.30 Breakout 2 @ Doltone House

Adam Kilburn is Principal at Sydney College of English (SCE) . SCE is one of the first colleges ever accredited by NEAS almost 30 years ago . Adam’s career in education spans a period of 20 years, almost all of which is within ELT where he has worked in various colleges and institutions as a teacher, a teacher trainer, a Director of Studies, in marketing and in general management . He has worked independently as a consultant to the industry and has completed projects in various parts of Australia and in Canada .

He has worked in Vietnam where he held a management position at a NEAS accredited centre in Hanoi .

Maintaining a genuine interest in teaching and learning, the complexities of quality, innovation and in business management, Adam’s own professional development includes a career of active participation in industry conferences such as the NEAS management conference . He holds postgraduate qualifications in TESOL and language and literacy . Most recently he has qualified for an MBA through RMIT . He is a member of the Australian Institute of Company Directors .

While most of his experience is in ELT, Adam learned much from a period working for an industry skills council in the Vocational Education and Training sector where he had national responsibility for implementing an industry-supported quality accreditation system known as the Right Way Program .

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Afghan Locally Engaged EmployeesIn November 2013 the Newcastle area was advised that it would be the location for the resettlement of 300 Afghan Locally Engaged Employees (LEE) and their families . These men had worked for the Australian Defence Force (ADF) as interpreters and had been accepted as Humanitarian entrants into Australia . As the ADF had a short timeline for leaving Afghanistan there was a degree of urgency to resettle those who had worked for them . This resulted in about 300 Afghan people arriving in Newcastle from December 2013 - March 2014 .

Many challenges were faced by those delivering services for these newly arrived refugees . Hunter TAFE AMEP developed close liaisons with a number of key organizations to ensure that the resettlement was successful . Strategies were developed to cope with this large influx of potential AMEP clients who had varied needs .

The session will outline the importance of networking with other service providers and community consultations . Also covered will be the important role of AMEP counselling and different delivery approaches .

Margaret Roper & Lynette Drummond Friday 9.45 – 10.30 Breakout 3 @ Doltone House

Margaret Roper has been an ESOL teacher at Newcastle TAFE since 2004 and an AMEP counsellor since 2013 . She has worked closely with newly arrived students helping them with settlement into Australia and planning their pathways . Margaret worked for community colleges as both an ESOL teacher and an adult literacy teacher for 15 years from 1994 to 2008 and for the Queensland Department of Immigrant Education for 2 years, teaching settlement courses to newly arrived migrants . She consolidated her ESOL/ Literacy background with

a Masters Degree in Adult Language and Literacy . Previously to that, Margaret worked in New South Wales high schools for 11 years, mostly as a literacy teacher for students with learning difficulties .

Lynette Drummond has been Head Teacher of the Adult Migrant English Program (AMEP) at Hunter TAFE, NSW since 2009 and has also worked as an ESOL / Literacy Numeracy teacher since 1990 . She has worked overseas, in remote Aboriginal communities, schools, Workplace English Language and Literacy (WELL) and adult TESOL education . This breadth of experience has been complemented with further studies in Adult Literacy / Numeracy and Project Management . Lynette is particularly interested in helping newly arrived

migrants and refuges settle into Australia and actively promotes the development a collaborative team approach with other TAFE vocational sections, other service providers and community groups to ensure that the needs of the AMEP clients are met .


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Demystifying the Teaching of PronunciationThe teaching of pronunciation can be a daunting and seemingly intangible skill to master . Teachers tend to leave the weekly pronunciation unit aside, or attempt to cover very little of it for fear they are not doing it justice or cannot get the results they want from their students .

Therefore the aim of this presentation is to provide attendees with clear and succinct explanations on how to instruct on pronunciation essentials . We will explore the obstacles faced by both educator and learner and attempt to show how these can be overcome . We will then cover an overview of the main aspects of pronunciation: the IPA, linking, stress, pitch and intonation and participants will be shown how to navigate through numerous fail safe activities as well as shown several ways in which new activities can be developed from any source they find interesting or worthwhile . Lastly, we will conclude with a quick focus on training the ‘teacher ear’ by identifying common pronunciation mistakes . Participants will listen to actual student recordings from varied backgrounds in a pronunciation class and will be asked to identify the sound mistakes . This will be followed by brief demonstrations of techniques used to provide correction .

This brief overview hopes to help teaching professionals discover their own, innate native speaker knowledge and to assist them in trusting that knowledge to provide them with the confidence to take on an all-important but seemingly elusive aspect of language learning, that of pronunciation .

Dafne Araya-O’Sullivan Friday 11:00 – 11:45 North Wharf @ Doltone House

Dafne Araya-O’Sullivan has enjoyed many roles in the ESL industry . From an ESL teacher to specializing in pronunciation and becoming a pronunciation teacher to later embracing the role of Pronunciation Coordinator at her college . She later took the role of Teacher Coordinator and is now the Assistant Education Manager at Ability English . Dafne helped develop Ability English’s current pronunciation curriculum . Dafne has an undergraduate degree in the field of languages, a Master in Applied Linguistics and is currently pursuing studies

in the field of Psychology . Being a non-native English speaker herself, Dafne’s interests have remained in the fields of second language acquisition and the psychology of learning . Dafne has taken the role of delegate and speaker/presenter at past industry conferences .


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Numeracy in AMEPWhere and how does numeracy fit into the world of the AMEP, and should it? This presentation will look at issues related to the teaching and learning of (adult) numeracy . Does the equation Literacy + Language + Mathematics = Numeracy work? Does it make sense? What is numeracy? How good are people at numeracy and how important it is? What is its relationship to Mathematics? Does it connect to Language and Literacy? If so, how? Should Language and Literacy teachers teach numeracy? What are some of the key ideas about how to integrate and teach numeracy successfully as a natural part of your language teaching and learning?

David Tout Friday 11:00-11:45 Breakout 1 @ Doltone House

David Tout is the Senior Research Fellow and Manager, Vocational, Adult and Workplace Education, Australian Council for Educational Research (ACER) . Dave has over 40 years experience in education, with most of those being in the VET sector, and has worked within a range of programs in schools, TAFEs, community providers, universities, AMES and industry .

He has had wide experience not only in teaching and training, but also in working at a state, national and international level in research, curriculum,

assessment and materials development, mainly related to numeracy . Dave was a member of the Numeracy Expert group for the international Adult Literacy and Lifeskills (ALL) survey and the follow up OECD Programme in Assessment of Adult Competencies (PIAAC) survey . Dave has also been responsible for the development of the numeracy domain of the Australian Core Skills Framework (ACSF) .

Dave joined ACER in 2008 and has worked on a number of online LLN assessment projects for both disengaged young people and for adults, and he also helped manage and implement the mathematical literacy item development component of the 2012 OECD Programme for International Student Assessment (PISA) . Prior to joining ACER, Dave was the Manager, Education Quality and Compliance at the Centre for Adult Education (CAE) in Melbourne .


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CET Testing Centres RedesignThis session will provide insight into the guiding principles of “engagement” which have contributed to the redesign of the CET Test Centre . These principles have provided a framework in which a customized strategy for the candidate is developed through the behavioral manifestation of motivation . This not only includes aligning the components of motivational factors to motivational behavior of candidate, but also considers the benefits of having the CET Test Centre provide the resources to achieve this . By connecting candidate to the exam(s) best suited to their needs, they are empowered to become behaviorally, cognitively, and emotionally more engaged which supports their transform into the student and/or professional they aim to be .

Robert Chasse Friday 11:00 – 11:45 Breakout 2 @ Doltone House

Robert Chasse is currently the Education Services Offer at the University of Sydney Centre for English Teaching (CET) . He holds degrees and diplomas in Linguistics, Public Relations and Business Management . He has approximately 10 years of experience in the ELT industry as an ESL and EFL teacher, Academic Manager and Academic Director in both the private and public sectors . In his role as Education Services Officer, Robert combines management skills with education and operational expertise to

help ensure the sustainability and growth of CET in the areas of Teaching and Learning, Student Experience and Professional Development . Additionally, Robert is responsible for the strategic planning and management of the CET Test Centre which provides internal and external testing services to international students .


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Ensuring Quality Through InnovationWhile English test equivalencies can provide information on how scores from different proficiency tests compare, they cannot answer the question: How much English is needed for students to succeed at our institution? . The answer to this question not only affects English language admission levels; it can also be used as a quality assurance tool providing information on the language needs of students undertaking tertiary study . These insights then feed into the review of English language curriculum and assessment procedures in English language centres .

Standard setting is an innovative, evidence-based process whereby a group of panelists convene to decide on a minimally acceptable level of performance on an English test required for a particular purpose . This presentation will outline the rationale behind the use of standard setting to determine minimum English language thresholds for undergraduate entry . It will also review the outcomes of the TOEFL iBT standard setting process carried out late 2014 at the Australian Catholic University including the impact on pre- enrolment courses and in- course English language support .

Catherine Moore & Donna Cook Friday 11:00 – 11:45 Breakout 3 @ Doltone House

Catherine Moore has over 25 years in International education sector . She has experience in managing and teaching in tertiary, high school, VET and private ELT institutions . She was a board member of the International Education association of Australia from 2008- 2012 . Catherine is currently employed as an English Language consultant for ETS Global providing professional development on the TOEFL iBT . In 2014 she was part of a team facilitating the first TOEFL iBT standard setting exercise to be undertaken in an Australian University .

Donna Cook has been teaching for over 25 years . She has experience teaching overseas and in Australia at high school and university level . She has also worked as a sessional academic and managed projects looking at embedding English language development within University courses . Donna is currently the Academic manager of the ACU English language centre in Brisbane .


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Standing Out From the Crowd – The Three Big Questions for Organisations Who Want to be HeardCommunicating in a cluttered environment is easy; ensuring you are heard - is a different story . In fact, it is all about story-telling . Humans are hardwired to remember narratives not facts and figures .

Content marketing may have been the buzz word of the marketing and digital world for a while but everyone can produce content . The three big questions every organisation or individual thought leader needs to ask are: Does your content tell your unique story? Whose needs does your content address? And importantly, does your audience care? Jodie and Craig will address the practical steps you can take to address these .

Jodie Wrigley and Craig Badings Friday 11.45 to 12.30 North Wharf @ Doltone House

Jodie Wrigley – Associate Partner, SenateSHJ: Jodie is a media relations specialist with more than 15 years’ experience . She has held both in-house and consultancy roles and managed projects in Australia and Asia Pacific across a wide range of sectors . Specialising in corporate profiling, issues management and change communications as well as internal capability building strategies including media skills and presentation training, Jodie’s expertise lies in developing and driving strategic public education campaigns spanning multiple

stakeholder groups .

Craig Badings – Partner, SenateSHJ: Craig has 27 years’ PR experience across multiple continents and multiple sectors . He is the author of four books on thought leadership and is passionate about how thought leadership can position and differentiate an individual or brand from the crowd . He has counselled boards and CEOs through numerous crises and has coached over 1000 executives in how to tell their story to the media .


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Academic English at UTS: InsearchIn 2012, international student enrolments at UTS:Insearch and many other ELICOS programs plummeted . Insearch took this opportunity to rebuild its Academic English curriculum, thus providing employment for many of its teachers . The result was the creation of over 1000 hours of Academic English course materials – AE 1-5, divided into 5 week blocks of 100 hours .

All AE materials are digital and delivered to classrooms at Insearch Sydney using UTS Online and its learner management system, Blackboard . Outside the classroom, the curriculum is accessible on mobiles and tablets using the Blackboard App . Internationally, all materials are available as eBooks for off-shore delivery and student access . Workbooks are interactive .

However, the delivery of extra-curricular educational content to learners does not necessarily suggest student participation . Learner engagement with online resources is subject to a range of forces that both encourage participation and deter it . Innovation within education must then be supported by the organisation, assuring that learner participation is encouraged, guided and championed by both the teacher in the classroom and management .

This session will showcase the AE online curriculum and will present several approaches aimed at increasing learner engagement with online materials .

David Larbalestier & Orlando Savage Friday 11.45 to 12.30 Breakout 1 @ Doltone House

David Larbalestier, MA TESOL/Applied Linguistics, Sydney University is the Director of Studies at UTS:Insearch . Insearch delivers the Insearch Academic English pathway program, CELTA and a range of UIELTS preparation programs, as well as UTS:Foundation Studies and a range of Diploma programs .

Orlando Savage is a level leader and teacher at UTS:Insearch . He is a co-author of the AE course books and currently develops supplementary materials for online delivery . Orlando is interested in creating educational content that is engaging, personalised and widely used . He holds a BA Communications / BA International Studies combined degree (UTS) and is undertaking a Masters of Management at the Macquarie Graduate School of Management .


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Please Turn on Your PhoneDigital literacy is now recognised as a core element of the underpinning skills needed for education & employment . The National Foundations Skills Strategy for Adults defines foundation skills as a combination of “English language, literacy & numeracy (LLN) i .e . listening, speaking, reading, writing, digital literacy and use of mathematical ideas . This workshop presents a model for working with CALD adults to develop their skills and knowledge in the area of digital literacy using the most available of technologies: the mobile phone . The workshop will include a number of hands on activities that can be used with students and examples of classroom materials that are freely available for providers .

Lilliana Hajncl Friday 11.45 to 12.30 Breakout 2 @ Doltone House

Lilliana Hajncl has worked in senior roles at AMES (Adult Multicultural Education Services) including program management, resource development, program evaluation, education and project tendering and evaluation . She has also worked in East-Timor and elsewhere evaluating the effectiveness of foreign aid .

eBECAS Web PortalAccess key information, anywhere, anytime


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Music as a Teaching StrategySince 2010 the teachers at Citipointe Christian College International have been engaged in an action research project into the use of music in English language teaching to accelerate learning . The aim is to help students achieve a high level of English proficiency in as short a time as possible .

Key researcher, John Leigh, and the team of International College teachers have been developing music-based resources to teach grammar, to improve speaking and listening skills and to teach reading comprehension strategies . These resources have been designed with the non-musical teacher in mind to make them accessible to any teacher .

Currently, they are building on their research experience to create and trial specific teacher and student resources using iBooks Author and iPads . They are developing instructional iBooks for teacher use, each one focusing on, for example, a particular grammar point and containing teacher notes, lesson plans and music-based activities . Each iBook will have a companion student iBook for self-study using iPads .

In this presentation participants will be presented with the theory behind using music as a teaching strategy, the way music-based resources have been developed and their effectiveness, and they will have the opportunity to engage with one of the iBooks .

John Leigh Friday 11.45 to 12.30 Breakout 3 @ Doltone House

John Leigh teaches in the Secondary School Preparation Program at Citipointe Christian College International in Brisbane . After classroom teaching in the UK and Australia, he pioneered a Primary Music Program at Citipointe Christian College, which he coordinated for 20 years . He was also a part-time lecturer in Arts Education (Music) for 14 years . In 2007 he saw the light and moved into ELT . He became involved in action research in 2010 through the Independent Schools Qld (ISQ) Teachers as Researchers program .


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Special Lunch Presentation by Adrian DoffCambridge English Empower

This talk will explore the features of Cambridge English Empower, the new six-level general English course for adults and young adult learners . Not only will we look at the unique integrated assessment system, which allows teachers and students to track and measure their progress, but we will look closely at the key methodology and principles that underpin the course content . We will look at the way in which the classroom material engages and motivates the learners, allowing them to develop all four skills in an integrated and authentic way, all the while supported by a graded language syllabus informed by English Vocabulary Profile and the Cambridge English Corpus .

Adrian Doff Friday 12.30 – 13.30 North Wharf @ Doltone House

Adrian Doff has taught English and trained teachers in Finland, Yugoslavia, Lebanon, Egypt, Germany and the UK . He is co-author of Cambridge’s new adult course Cambridge English Empower . He has also written or co-authored many other books for Cambridge University Press, including the coursebooks Meanings into Words, Language in Use, and English Unlimited, the teacher training book Teach English, the listening skills books in the Cambridge Skills for Fluency series, and the self-study reference series Language Links . He is

currently living in Germany and working as a free-lance writer, teacher and teacher trainer, and works as a tutor on training courses for the CELTA and DELTA certificates .

StudyPortals is the International Study Choice Platform helping students all over the world to find and compare thousands of courses and find the one that best matches their needs.

The LanguageLearningPortal.com is a recent initiative, developed in close consultation with the European Union and language schools, to provide the best possible information for students needing to learn a language.

For language schools, we provide an efficient and cost effective marketing channel to promote their courses to our students.

StudyPortals also publishes BachelorsPortal.com, MasterPortal.com, PhDPortal.com, ShortCoursesPortal.com, PreparationCoursesPortal.com, DistanceLearningPortal.com, ScholarshipPortal.com and STeXX.eu.

Over 12 million unique students from all over the globe visit our portals each year to search for their ideal course.

For enquiries in the Asia Pacific region contactJulian Longbottom - Director Asia Pacific

www.studyportals.comwww.languagelearningportal.com

Visit:www.languagelearningportal.com

+61 419 226 [email protected]


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Enhancing the Personal Effectiveness of an ESL TeacherWhat is the difference between a ‘coach’ and a ‘mentor’? This presentation seeks to define and share the experiences of applying these Professional Development approaches to the ELICOS context . Effective teachers are also effective coaches and can also be effective mentors; the skills that teachers use to support their students overlap into supporting each other . As the need for a more structured approach to teacher support was identified in this centre I will present two case studies on the implementation of this system .

Juanita DeSouza Friday 13.30 – 14.15 North Wharf @ Doltone House

Juanita DeSouza has been involved in the English Language Teaching field for 16 years as a teacher, teacher trainer and Director of Studies . Starting her career teaching in South America and having spent 7 years working in China delivering and managing general English, IELTS preparation and Foundation courses as well as 5 years teacher training in Australia; she brings a breadth of experience to her current role as Director of Studies at Kaplan International English Sydney Manly .


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Offshore Program DeliveryClient responsiveness and an entrepreneurial approach to business development has seen an expansion in the mode of delivery of programs offered through the Institute of Continuing and TESOL Education, at the University of Queensland (ICTE-UQ) . The expansion has focussed largely on offshore delivery of our programs across the TESOL and TESOL Teacher Training and Professional Development streams of activity with some development of offshore programs in the field of continuing education .

Offshore program delivery requires great synergies across project management, logistics and academic management to achieve success . This presentation will provide an overview of the offshore program delivery activity of ICTE-UQ and the Institute’s approach to ensure the achievement of effectiveness and efficiencies across the variety of projects and programs .

Dallas Dowsett & Iain Matthieson Friday 13.30 – 14.15 Breakout 1 @ Doltone House

Dallas Dowsett is the Deputy Director – Institute of Continuing and TESOL Education, University of Queensland . She joined ICTE-UQ in February 2009 as Deputy Director with key portfolio responsibilities for the Institutes’ projects and continuing education areas . Her responsibilities include executive operational management responsibility for the Institute’s offshore English language institutes in Danang, Vietnam and Antofagasta, Chile and Executive leadership for continuing education programs . Dallas’s Deputy Director role within ICTE-UQ

is also responsible for all offshore delivery of programs across TESOL, Teacher Training and Professional Development and Continuing Education areas . Dallas has a Bachelor of Laws degree and has undertaken a plethora of professional development activities related to her extensive experience in international education across English language training, vocational and internship sectors at both institutional and industry levels . She has held senior management roles with the Queensland government in the Department of Trade, TAFE Queensland, International House ELICOS Colleges (Brisbane, Cairns & China), Lorraine Martin College, and Australian Internships and has prior executive experience at ICTE-UQ having previously worked as a Deputy Director for the Institute in the early 2000’s .

Iain Mathieson (B .Ed . (Hons), M .Ed . (TSL), DELTA, IDLTM) is TESOL Director of Studies at The University of Queensland’s Institute of Continuing & TESOL* Education (ICTE-UQ) with special responsibility for onshore and offshore academic program management, teacher training, and curriculum and resource development .

In addition to his experience in TESOL management, Iain has over 15 years’ experience of teaching ESOL in Australia, Europe, Asia and South

America, including offshore delivery for ICTE-UQ in Thailand and Chile . He also has extensive experience in teacher training and is a qualified and experienced Cambridge CELTA trainer . He has a particular interest and expertise in the fields of the professional development programs for overseas trained teachers of English, English for Special Purposes, materials development, and language assessment .


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Assessment and Reporting on High School Entry StudentsAssessment and reporting on High School Level entry students is increasingly complex, and professional standards need to be high to ensure that students are achieving the levels required to meet the demands of their High School curriculum . All centres face the common problems of assessment at entry level, assessment of learning during the course and how to assess when a student is ready to begin High School .

The Australian Institute for Teaching and School Leadership has the following Professional Standards .

• Design and implement learning and teaching programs using knowledge of curriculum, assessment and reporting requirements

• Develop, select and use informal and formal, diagnostic, formative and summative assessment strategies to assess student learning .

• Understand and participate in assessment moderation activities to support consistent and comparable judgements of student learning .

In an era of change in High School teaching practice, students require more than effective oral, written, reading and listening skills . The skills and attributes of today’s learner are changing and expanding .

How can curriculum, assessment and reporting reflect this change? How can we be sure that our assessment procedures reflect what skills students have learned in order to participate effectively in the High School of today? In this presentation I will share the assessment and reporting practices of our Centre for English and explore how to ensure the needs of the modern learner are given due consideration .

Helen McCall Friday 13.30 – 14.15 Breakout 2 @ Doltone House

Helen McCall is Dean of International Students at The Illawarra Grammar School . She teaches in and manages the Centre for English . Since arriving in Australia she has worked in both the public and private schools and is an IELTS Examiner . Prior to working in Australia, Helen worked for the British Council in Singapore where she also published a text book for High School students . Helen has also taught in Italy, Portugal and England .

BA Psychology and Sociology (Stirling University), RSA Cert, RSA Dip, Post Graduate Certificate of Education (Goldsmiths London), Master of Education Special Education (UOW), Grad Cert TESOL (UOW) .


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Managing Volunteers in AMEPThe Volunteer Tutors Program supports the General Education department of Swinburne Tafe . We run Adult Migrant English Programs (AMEP) and Skills for Education and Employment (SEE) . The 100+ volunteers provide support for the teachers and students in our English, Numeracy and Computer classrooms across 3 campuses . As funding is being reduced, the management of these volunteers have to become more effective and efficient . With the model of an overall co-ordinator and 2 campus co-ordinators, the roles of recruitment and training are separated to the placement and ongoing support of the Volunteer tutors . This session looks at the ingredients towards the setting up, the running and management of the program .

Serena Seah Friday 1:30 – 2:15 Breakout 3 @ Doltone House

Serena Seah has been teaching at Swinburne Tafe for the past 8 years to new migrants, within the AMEP and SEE programs . In 2010 she was awarded Swinburne Teaching Award for her work helping migrant students achieve their goals of employment through engagement with the community, volunteer tutors, mentors and Employment Forums . Her other passion is in her Volunteer Tutor Co-ordinator role where she trains and supports 100+ volunteer tutors across the 3 campuses in the General Education Department . For 6 years she was

on the Knox Multicultural Advisory Committee and currently she sits on the Board of Migrant Information Centre .


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Blended Learning in the ELT ClassroomBlended learning (or hybrid learning) are current buzzwords in education and it seems that everyone wants to incorporate tech tools in the classroom . Using different technology tools is a great way to produce a program that will engage students and advance their learning . But what does this learning look like in practice and how can managers ensure that the tools used in the classroom reflect or link with a particular lesson’s learning objectives?

This workshop’s activities will range from an exploration of simple classroom planning strategies for managing the potentially disruptive force of smartphones and other devices to offering approaches on how technology can be used in language lessons . Specifically, you will find how managers and staff in UWS College went about developing and implementing Blended Learning in the English Programs .

This presentation will look at some tech tools which are free, accessible, ‘now’ and shareable (FANS) but the real focus is on what teachers do to make Blended Learning a reality in the EAP classroom .

Pleae bring a wi-fi enabled device as you will have opportunities to use it during the presentation .

Nevine Phillip & John O’Connor Friday 14.15 – 1500 North Wharf@ Doltone House

Nevine Phillip has been teaching at the University of Western Sydney College for many years with teaching experience across almost every level . She holds a BA and an MA from the University of Sydney and is a dedicated practitioner in integrating technology into the teaching and learning process . Currently she team- teaches and facilitates the use of technology within the UWS College Blended Learning Program project .

John O’Connor has worked as an ESL teacher for twenty years . He is currently the Blended Learning Coordinator in UWS College .He previously worked as an EAP teacher in UWS College English Programs, in secondary schools in London, in a primary school in Singapore and RMIT Melbourne .

This unique mix of engaging classroom materials and reliable assessment, with personalized online practice, enables learners to make consistent and measurable progress.

THE COURSE PROVIDES:

Author team: Craig Thaine, Adrian Doff, Herbert Puchta, Jeff Stranks, Peter Lewis-Jones

Cambridge English Empower is a new general English course for adult and young adult learners that combines course content from Cambridge University Press with validated assessment from Cambridge English Language Assessment.

NEW FOR 2015

For more information go to:cambridge.org/empower

Intriguing images, texts and video designed to arouse curiosity and get students talking

Manageable learning with a syllabus informed by English Pro�le and the Cambridge English Corpus ensuring students encounter the most relevant language at the right point in their learning

Unit Progress Tests and mid-course and end-of-course Competency Tests delivered through the Cambridge Learning Management System (CLMS)


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Overcoming the Effects of Accreditation Mills - who accredits the accreditors?Accreditation is an important differentiator in an ever increasingly competitive global education market . Often used by providers as a badge of quality, prospective students see the imprimatur of accreditation as a proxy measure for standards and recognition of qualifications by future employers . Unfortunately, anyone can create an accreditation agency, and there is no one single global central register of ‘recognised’ accrediting agencies . Adding further complexity is the fact that in many countries accreditation is purely voluntary, and the term ‘accredited’ has many different levels of meaning . This presentation will take participants through the ever perplexing world of accreditation, shedding light on the ‘less-than-wonderful’ and provide some essential strategies for participants to sort the wheat from the chaff . Essential viewing for those interested in the next big thing in cybercrime .

Dr. George Brown Friday 14.15 – 1500 Breakout 1 @ Doltone House

Dr George Brown is currently Group Academic Director for Study Group (Australasia) . He has held senior academic positions with the Australian Institute of Business, Think: Education Group, Navitas, Le Cordon Bleu Australia, International College of Hotel Management and TAFESA . He is an immediate past Board Director of the Australian Learning and Teaching Council (ALTC) and the Australian Universities Quality Agency (AUQA) .

George currently holds the following Board positions and Memberships:

• Independent National Board Director of the Australian Council for Private Education and Training (ACPET http://www .acpet .edu .au/about/organisation/board)

• Member of the Fellowships Standing Committee of the Office for Learning and Teaching (OLT http://www .olt .gov .au/about-governance#Fellowships) .

• Member of the Higher Education Reference Group for the Grattan Institute (http://grattan .edu .au/about-us/program-reference-groups)

• Member of the NEAS Advisory Council (http://www .neas .org .au/wp-content/uploads/Advisory-Council-Member-Bios .pdf)

• Member of the European Qualifications Advisory Group (EQAG) for the Australian Qualifications Framework Council (AQFC) .

George’s research interests surround higher education accreditation, governance, learning and teaching excellence and the burgeoning problem of non-official higher education provision .

He holds a Bachelor of Business and a Graduate Diploma of Education from the University of South Australia, a Master of Educational Management from Flinders University and a PhD from the University of Adelaide .


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Linking Learning and Wellbeing Through Positive Education This session will outline how John Paul College has introduced and supported a holistic approach to education through the lens of positive education . The session will cover the concepts of positive education, the support given by staff in its introduction and the ongoing development of the programme .

Michael Bos Friday 14.15 – 1500 Breakout 2 @ Doltone House

Michael Bos has been the Academic Manager at JPIC since 1999 . He has worked in English language teaching since 2009, in Australia and Japan across the ELICOS, VET and School sectors . Michael holds a CELTA, IDLTM and MA in Applied Linguistics .

Repositioning TAFE – new modes of partnershipCurrently there is much debate about funding in Further and Higher Education and the discussions over the role of government and education as a public good appear to be resurfacing again (Peters 2011) . In Higher Education the current government is seeking to further reduce funding in the Commonwealth Grants system by an overall 20% and the national VET system in Australia is also very much at the crossroads . However, while workforce skills and capabilities are recognised as central to Australia’s future economic prosperity and to individuals’ life chances and welllbeing, the VET sector which arguably is of greatest relevance to most Australians and to most Australian firms is facing a diminishing future . (Peter Noonan, 2014) . Noonan goes on to suggest that almost all of the public commentary in relation to education funding in Australia over the past year has been in relation to funding for schools and higher education, however, the real funding crisis is in the VET sector . As a result the days when Governments provided nearly all funds to TAFE VET providers seem unlikely to ever return . This workshop explores some ideas that Central Institute (TAFE) has explored in working collaboratively with private providers in order to work through these challenges . These partnerships in the ELICOS and federal government program areas attempt to leverage off each other’s strengths and natural advantages . Such ideas therefore attempt to push discussion beyond the private v public debate and surpass cultural boundaries by opening up the possibility of a new set of ideas and techniques .

Heather Colwell Friday 14:15 – 15:00 Breakout 3 @ Doltone House

Heather Colwell has worked in private language schools and university language programs in the United States, Malaysia and Thailand . She has worked in ELICOS and the Adult Migrant English Program at Central Institute of Technology since 2001 . With over 10 years experience in language program management Heather has seen programs through times of down turn and substantial rise in student numbers . Most recently her role has involved managing the transition of the ELICOS program to a private provider and the continued management of that contract .


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Closing Address

Tara Fatehi - Young Australian of the Year

Tara Fatehi Friday 15.00 to 15.30 North Wharf @ Doltone House

Born into a Kurdish family in war-torn Kurdistan, Tara Fatehi fled her homeland at the age of three . After migrating to Australia with her family, Tara was determined to give back to her community .

A PhD student Tara is also the editor of Medya Magazine and a health columnist for AWAT and English newspaper in Kurdistan . Tara founded the Adelaide Kurdish Youth Society with the aim of helping her community promote its rich culture and heritage, and forge strong ties within Australian society . She also co-

founded the Kurdistan Health project, and is the Australian ambassador for youth-led charities such as the The WHAM Project and Vision Library, which aims to create the largest English library in South Kurdistan and Iraq . Recently Tara become the spokesperson for the Kurdistan Human Rights Netwrok founded in France .

Passionate about social justice, Tara uses her education, knowledge and experience to help migrants and refugees build a better life in Australia, while reaching out to help improve the lives of others around the globe .


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FREEDOM ANDENJOY THE

THE EDUCATIONAL STATUTORY LICENCE

CONVENIENCE

GIVES YOU

Holding the licence ensures that

our students continue to receive high quality and regularly updated course materials. Being

licensed also provides Tranby Aboriginal College with an easy and convenient way to comply with our copyright obligations

Blake CansdaleProgram Manager,

Tranby Aboriginal College

WHO WE ARECopyright Agencyis appointed by theCommonwealth Attorney-General to administerthe educational statutorylicence for copyright to alleducational institutions.

Level 15, 233 Castlereagh Street, Sydney NSW 2000 phone 1800 066 844 or 02 9394 7600 email [email protected]

web www.copyright.com.au ABN 53 001 228 799


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THE DESTINATION SYDNEY Sydney is one of Australia’s most vibrant cities. Its laid-back outdoor lifestyle and physical allure make it one of the world’s most pleasant cities to visit and it provides an array of famous tourist attractions waiting for you to explore. The city has a wide-ranging cultural life, dynamic food scene and many historical and recreational sites.

Major tourist attractions include:

• Sydney Harbour and the Sydney Harbour Bridge climb

• Sydney Opera House

• Bondi Beach

• Blue Mountains

• The Rocks

• Sydney Aquarium

• Royal Botanic Gardens

• Shopping precincts and an array of restaurant and dining options

For further information on Sydney and NSW please visit: Sydney: www .sydney .com

NSW: www .visitnsw .com

Sydney City Council: www .cityofsydney .nsw .gov .au

What’s on Sydney: www .whatsonsydney .com

educat ion inter iors www.educat ioninter iors.com.au

ei@educat ion inter iors.com.au

+61 2 9906 6523

FUNCTIONYou will learn how FUNCTION applies to the suitability of the building and location Many see refurbishing or moving and fitting out

new premises as a daunting proposition.

Where do I start?

Will it work out?

Will it cost too much?

The presentation will examine design from a

practical view point and identify where design

can add huge value.

You will receive four invaluable takeaways

from the session that can be applied to

ensure you maximise the value of your fitout or

refurbishment project.

Grand DesignsThe 4 “F’s” of Grand Design PRESENTATION

NEAS 2015 ELT Management Conference

11.00am Thursday May 7 2015

FORMYou will understand how to apply FORM to enhance your space

FINISHYou will learn how FINISHES can help articulate your brand and business values

FLOWYou will learn to maximise the operational FLOW of the new space


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ACCOMMODATION DETAILSNEAS has chosen Hotel Ibis for its preferred accommodation for the 2015 Conference . Hotel Ibis is one of Sydney’s more popular hotels with well-priced rooms . This year there are two room options including:

• Darling Harbour room at $209 .00 per night

• Pyrmont room at $189 .00 per night

E-mail Kelly Dingwall at H1181-RE12@accor .com to secure your booking and quote Group Code: NEA060515, or call: (02) 9563 0888 .

Accommodation address: Hotel Ibis Sydney Darling Harbour 70 Murray Street Pyrmont NSW 2009

Phone: (02) 9563 0888 Contact: Kelly Dingwall NEAS Group Code: NEA060515

Conference address: Doltone House 48 Pirrama Road Pyrmont, NSW 2009

The region’s largest B2B event for buyers & sellers of education, work, youth and student travel

Pullman Melbourne Albert Park April 13 - 15, 2016

The Australia New Zealand Agent Workshop

Contact: Rod Hearps • [email protected] • Tel +61 (0) 7 5545 2912

tenzIIndependent Tertiary Education New Zealand

formerly NZAPEP

Supported by

www.icef.com/anza


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USEFUL INFORMATIONWIFI AccessUser name: NEAS2015 Password: NEAS2015

Registration DeskDelegates should register at the conference registration desk, which will be located near Doltone House, Darling Island Wharf, Pyrmont . All delegates will receive a name badge at registration . Your name badge is your admission to Conference sessions, the industry exhibition, morning/afternoon teas and lunches . This badge should be worn at all times . If you misplace your badge, please make contact with a member of the NEAS staff .

The registration desk will be open at the following times:

Thursday 7 May 2015 0800–1730 Friday 8 May 2015 0800–1530

ClimateSydney enjoys a temperate climate with a mild winter . In May, Sydney can be expected to experience a minimum of 11C and a maximum of 19C . Please make sure you bring suitable clothing for Sydney’s weather .

Air Travel Flying to Sydney is easy and there are many international and domestic flights coming in and out of Sydney . These include the following:

International carriersAir New Zealand www .airnz .com .auQantas www .qantas .com .auV Australia www .vaustralia .com .au

Domestic carriers

Jetstar www .jetstar .com

Qantas www .qantas .com .au

Virgin Australia www .virginaustralia .com

Travel InsuranceThe conference managers recommend delegates purchase travel insurance including cover for non-refundable registration fees . The conference managers do not take any responsibility for attendees failing to insure . Delegates should ensure they are appropriately covered for travel insurance, including but not limited to repatriation and medical expenses, as well as public liability insurance .

Tourist Refund SchemeInternational travellers can claim back the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) they have paid on goods bought in Australia that they are taking with them when they leave the country . The tax can be claimed back at international airports and seaports under the Tourist Refund Scheme (TRS), subject to conditions such as an AUD$300 minimum purchase from one store . Details on the TRS are available on the Australian customs service web site (www .customs .gov .au) under the Customs Tax Reform heading .


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Sydney AirportFor more information on Sydney airport, including maps, facilities and duty free shopping, please visit their website: http://www .sydneyairport .com .au/

TaxiTaxis wait at taxi ranks or can be hailed from the street . Each terminal has its own sheltered taxi rank with supervisors on hand in peak hours to ensure a smooth flow of taxis for travellers . Expect a taxi fare of around AUD50 for a taxi ride between the CBD and Sydney Airport .

Please note that a surcharge applies to taxis from Sydney airport .

Sydney’s major taxi companies include:

Legion cabs 131 451

Premier cabs—Airport taxi service 131 017

RSL ex-servicemen’s cabs and co-op members ltd +61 2 9581 1111

Silver service fleet 133 100

St George cabs 132 166

Taxis Combined services 133 300

Public TransportMost of Sydney’s main attractions are within walking distance to the conference venue; however public transport is easily accessible and affordable . For more information on travelling on Sydney’s public transport please visit www .131500 .com .au

DrivingIf you require car hire, many rental companies operate from Sydney airport . To make a booking prior to your arrival contact:

AVIS car rental www .avis .com .au

Budget www .budget .com .au

Europcar www .europcar .com .au

Hertz car rental www .hertz .com .au

Red spot www .redspotcars .com .au

Thrifty car rental www .thrifty .com .au

Council of International Students Australia (CISA)PO Box 24134 Melbourne, VIC 3001 AustraliaEmail: [email protected] l Facebook.com/international.students.aus Twitter: CISA_National I Youtube: CISATV l Website: cisa.edu.au

Need help? Contact us

Like us on facebook

Council of International Students Australia

Visit www.cisastories.net.au

We Are ADVOCATES FROM DIFFERENT COMMUNITIES. LEADERS WHO CARE ABOUT OUR RIGHTS!


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Documents

2015 Conference Handbook