CONFERENCE HANDBOOKRENDEZVOUS GRAND HOTEL

AUCKLAND, NEW ZEALAND28-30 APRIL 2015

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WELCOMETena koutou katoa. Nau mai,

haere mai.

WELCOME TO THE

HCHA 2015 CONFERENCE,

FACING CHANGE

The theme of our conference

is about how organisations,

individuals and government agencies are responding

to and driving change. There is change in how

people are choosing to live with support at home

and change in the range and depth of services that

they can draw on.

There is a great deal of activity in our sector which

is both enervating and exhausting. This conference

offers a chance to refuel. We have invited people

to showcase their ideas and philosophies, their

technologies, their achievements, their plans

and dreams. We hope that each of you will find

something in the next two days to spark your

intellect or imagination.

We are grateful for continued support from our

sponsors. We thank our keynote speakers, Minister

Kaye for opening the conference, our Master of

Ceremonies, and all of our presenters and exhibitors.

We wish you an enjoyable two days. Arohanui.

Julie Haggie

Chief Executive Officer

Home and Community Health Association

SPONSORS

ASSOCIATE PARTNERS

CONFERENCE PARTNER

ITEM SPONSORS

EXHIBITORS

CONFERENCE GUIDEREGISTRATION AND INFORMATION DESK

The conference registration and information desk will be open during the following hours

Tuesday, 28 April 4.00pm – 7.30pmWednesday, 29 April 8.00am – 5.00pmThursday, 30 April 8.00am – 4.00pm

Auaha Conferences & Events are Professional Conference Organisers and will be able to assist with

all your queries.

REGISTRATION PACK

Upon registration at conference all delegates will receive a conference pack including an individualised name badge and lanyard, sponsored by VisionWest, and your dinner tickets if you have ordered them. Please wear your name badge at all times. The pack also contains a colour name tag for you to place in your conference bag so it isn’t

misplaced when you put it down.

BAG STORAGE

Luggage bags can be stored with the hotel concierge if you are staying in the hotel. If staying at other hotels your bags can be brought to the conference registration desk and will be stored

behind the registration and information desk.

CATERING

Lunch, morning and afternoon breaks will be held in the Exhibition area among the stands. We have asked that the food be labelled in relation to dietary requests. Those who have notified us of special dietary requests should check the separate table set-up for specific for this purpose. Your requests have been passed on to the hotel.

At both the Welcome Function and the Conference Dinner a limited number of drinks will be available at no additional charge. A cash bar will operate for

both events.

EMERGENCIES

In the event of a medical emergency please report to the Hotel reception or dial 111 immediately. In the case of fire or natural disaster please do not panic, but follow the instructions of hotel staff who are trained in the emergency procedures for the

hotel.

Care and support for independent living

∙ Care and support for independent living

Care and support for independent living

AUAHA GROUP

Professional Conference

Organiser for the HCHA

Conference

www.auaha.co.nz

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CONFERENCE PROGRAMMETUESDAY, 28 APRIL 2015

4:00pm Registration open

5:00 – 7:00pm Welcome Function, opening of conference exhibition

WEDNESDAY, 29 APRIL 2015

8:00am Registration

8:45am Mihi Whakatau, Ngāti Whātua Ōrākei

9:00am Opening Address: Hon. Nikki Kaye, Minister for ACC

Nikki Kaye was elected as the Member of Parliament for the Auckland Central electorate in 2008. She was re-elected as the MP for Auckland Central in the 2011 and 2014 elections. Following her re-election in 2014, Nikki was promoted within Cabinet and given Ministerial responsibility for ACC, Civil Defence, and Youth. She was also made Associate Minister of Education. She has established a track record for being very active in her electorate, having handled more than 15,000 constituency cases between 2008 and 2014. Minister Kaye’s full bio is available within the Mobile App.

Launch of brochure ‘Supporting People to Move at Home, Tips and Techniques for Carers and Support Workers’.

This is an initiative of HCHA and Carers New Zealand, with funding from ACC, to develop a resource that is practically useful for both family carers and support workers. Laurie Hilsgen, CEO of Carers NZ, and Julie Haggie, CEO of HCHA will join the Minister for the launch.

9:25am MC: Kingi Biddle

Conference Essentials from MC

9:30am Keynote: Pahia Turia, Whānau Ora - Commissioning for Outcomes

Whānau Ora is the process that allows whānau and communities to solve their own problems, but with help and support. Whānau Ora is not a specific programme or a service. Whānau Ora empowers whānau as a whole rather than focusing separately on individual family members and their problems. At its heart are New Zealand families who have been empowered to transform their own futures by taking control of their lives.

Te Pou Matakana, the North Island Whānau Ora Commissioning Agency, works alongside whānau to understand what they need to be successful and work with Whānau Ora Partners to meet those whānau needs. We work to create a climate of change and growth so that all whānau can enjoy good health, experience economic well-being, be knowledgeable and well informed, culturally secure, resilient, self-managing and able to participate fully in the Māori world and in the wider society.

Whānau Ora is a journey, not a destination, and is unique for all whānau. Te Pou Matakana will walk beside whānau on this journey. We know that what we do is not just for today, but for tomorrow, so we operate with a view to the future – for future generations of whānau.

10:00am Morning Tea break

10:30am Keynote: Professor Nicholas Mays, Integrated care developments in England: interim findings from the early evaluation of the Integrated Care and Support Pioneers

Numerous efforts have been made in England in the last 35 years to improve the working relationship between health services and social care (what is known in New Zealand as disability support), since health and care are separately funded and organised, but people’s needs are not. Although New Zealand has a more integrated system architecture at District Health Board level than England, it still faces some of the same challenges to improve care coordination, especially for people with multiple long-term health conditions.

The Integrated Care and Support Pioneer programme is the latest nationally led initiative to improve the quality, effectiveness and cost-effectiveness of care for people whose needs are met best when the different parts of the National Health Service and local authority services (especially adult social care) work in an integrated way.  The Pioneer areas were selected on the grounds that they: had a clear vision and innovative approaches to integrated care and support; focused on whole system integration across a wide range of local interests; had the capability and expertise to deliver public service transformation at scale and pace; demonstrated a commitment to sharing lessons; and showed an approach based on evidence.

The independent, early evaluation of the Pioneers aims to identify the vision, scope, objectives, plans, interventions, underying logic and progress with implementation of the 14 first wave Pioneers. This presentation covers the first 12 months of the programme. 

11:15am Keynote: Dr Ganesh Nana, Does everyone have to contribute to GDP

Despite GDP being acknowledged as a narrow, inappropriate and inaccurate measure of wellbeing, it continues its hegemony in measures of performance and importance. Indeed, institutions, organisations and projects competing for public dollars (or status) are almost without exception ranked according their assessed contribution to the nation’s GDP. It seems that if you don’t contribute to GDP then your worth in various eyes is diminished (if not invisible). This situation needs to be challenged and changed. Without a fundamental change in perspectives, funders will continue to pursue a narrow ‘value for money’ goal when contracting for services and leave home and community care services the poor cousin of the more glitzy business competitors. Contributions to improving the wellbeing of individuals, communities, whānau, hapū and the nation need to be given the precedence they deserve.   

In this presentation, Dr Ganesh Nana (Chief Economist of economics consultancy BERL) outlines the shortcomings of GDP and explores more appropriate measures of wellbeing.

12:00pm Keynote: Toni Atkinson & Rachel Noble, NZ’s review of the un-convention on the rights of people with a disability

The Convention on the Rights of Persons with Disabilities is the first United Nations human rights treaty of the 21st century. It does not create new rights for disabled people. Instead, it builds on conventional understandings of what is required to implement existing human rights as they relate to disabled people.

The Convention makes it explicit that States must ensure the full realisation of all human rights and fundamental freedoms for all disabled people, on an equal basis with others, and without discrimination of any kind on the basis of disability. This is already a feature of New Zealand law.

New Zealand signed the Convention at the United Nations on 30 March 2007, and ratified on 26 September 2008.

In September 2014, the United Nations reviewed implementation of the Convention by New Zealand for the first time. This presentation will cover the background to the Convention, the role of government and disabled people, and explain the process of the formal Review by two of the people who attended from a government and disabled persons perspective.

sponsored by

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12:30pm Lunch

1:30 – 2:15pm Concurrent Session – LEARN BALLROOM B

Prof Nicholas Mays, How to plan for integrated care: learning from international models and experience

In this interactive session, Nicholas Mays will open by summarising the accumulated lessons for planning and implementation of integrated care derived from international experience. This will lead into a facilitated discussion of the main issues raised from a New Zealand perspective in light of current developments such as the Better, Sooner, More Convenient (BSMC) Pilots, Alliances and the like.

1:30 – 2:15pm Concurrent Session – BUILD COROMANDEL ROOM

Eldred Gilbert, Transitions and Transformation – Workforce preparedness and facing change

New Zealand, like many western countries, is experiencing demographic changes in its population and accompanying workforce pressures to provide service delivery and achieve health gains.  

This paper outlines the challenges and potential solutions to our support worker workforce, especially in relation to implementing the restorative care model in New Zealand with emphasis on transitions and transformation of our trials and triumphs over the past two years.   

Healthcare of New Zealand is the nation’s largest provider of home based services and has implemented the restorative service model in four major geographical areas in New Zealand. This presentation is an experiential journey of the changes to all staff levels, in particular, support workers.  

1:30 – 2:15pm Concurrent Session – DO BALLROOM A

Jayne Davies and Bronwyn Williams, Managing the concept of risk within a person centred service

Community home-based support providers aim to provide person centred services that are responsive and tailored to the individual needs of each client and their whanau. However, in an environment where many older people express the desire to die at home and, as a result, where the physical needs of clients being supported at home are increasing in complexity, the concept of risk, its definition and how it is managed becomes a multifarious issue. The proposed workshop will explore how we can support people with high physical needs at home safely and what tools are available to manage risk and ensure at the same time a person centred service. The workshop will draw on case studies from Enliven’s Capital and Coast DHB service. 

Move to next workshop

2:15 – 3:00pm Concurrent Session – LEARN BALLROOM A

Kataraina Pipi and Maraea Pipi-Takoko, Tetra PATH – a creative visual approach to planning

This presentation will focus on the use of two models in planning. TetraMap (www.tetramap.com) and the PATH Planning tool (www.pathplanningtool.co.nz) in work with individuals,  families, organisations and communities, particularly in the Whānau Ora context where transformational change was the goal, in helping them to envision a bright, positive and possible future. An overview of the tools and their key features, the art of graphic facilitation, tools for change and lessons learned in what helps and hinders planning for those who have not been used to planning will be shared. 

Insights learned from action research approaches to exploring whānau, service and provider transformation within the Whānau Ora (http://www.tpk.govt.nz/en/in-focus/whanau-ora/) context will be included. 

A demonstration of PATH Facilitation and graphic facilitation will give participants insight into the skills needed in supporting individuals, families and communities when facing change. This will include a specific story of how this tool has supported young people to plan and be excited about their future.

2:15 – 3:00pm Concurrent Session – BUILD COROMANDEL ROOM

Cherie Saunders, Successful learning journeys, meeting both support worker and organisational education needs

Successful learning journeys require collaboration, creativity, accountability and evidence based results. This presentation will focus on the development of an integrated learning programme to meet staff, client and organisational needs. The presenter will reflect upon Enliven’s journey over a period of six years starting from an Industry Training Organisation leading the learning process, through to the Enliven Learning and Development Team gaining an understanding of how the learning process works, the contract needs, the sector standard needs and the Support Worker learning needs. Then Enliven taking the leap of ownership to ensure not only better learning outcomes for Support Workers, but also organisational accountability for the growth and development of Support Workers – not just to promote better outcomes for clients, but also to ensure more confident learners in the community. 

2:15 – 3:00pm Concurrent Session – DO BALLROOM B

Session Sponsor

Sandra Christie & Deborah Wolken, Haemodialysis in the home – a community initiative

Haemodialysis home based support is an initiative between Healthcare Rehabilitation and the Southern DHB Renal Unit located at Dunedin Hospital. The programme involves the support of clients in their own homes in the Otago region, to commence and complete their self-management of haemodialysis. 

The outcome that was identified for Haemodialysis Home based support programme is the promotion of independence for clients with the process of commencing and completing haemodialysis intervention, and support where needed to do so.

This paper outlines how the project came about, what it involved, who was and is involved, and how the programme is delivered. The challenges of what started as a pilot programme will be explored along with the reasons that this initiative has evolved into a highly successful community and hospital partnership.

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3:00pm Afternoon Tea

3:30 – 4:30pm Workshop 1 BALLROOM

In between travel time, the Nuts and Bolts

At this workshop, Ministry of Health officials and HCHA will talk about the implementation process for Part 1 of the In Between Travel Time Settlement.  This will include information about the travel bands and exceptional travel and information on invoicing.  There will be an opportunity to give feedback on elements of the implementation process.

3:30 – 4:30pm Workshop 2 COROMANDEL ROOM

Hospital to Home Rehabilitation ReviewFacilitator: Christine Howard-Brown

ACC and the Ministry of Health have commenced a review of hospital to home services.

The review will examine the current rehabilitation journey from hospital to home for injured older people across the 20 DHBs to document service innovations and understand the barriers and variations in service models and in outcomes for older people.

Recommendations made by the project will help inform future service design, delivery and funding methods for injured older people and will ensure patients, and their family and whānau get the best possible rehabilitation outcomes in the most timely, relevant and cost effective way.

The review will include, but not be limited to: • Inpatient rehabilitation (AT&R) • In-reach • Wrap around services including: • Rapid response/admission avoidance• Supported discharge and integrated community rehabilitation • Rehabilitation in-reach into acute settings• Non weight bearing episodes • Transitions within the continuum of rehabilitation services

Views from attendees will be sought at this session at the Home Health Association Conference.  Following this meeting, further opportunities will be available to contribute to the review.  The review is scheduled to conclude in September 2015.

4:30pm

Session Sponsor

Plenary: Prof Sally Davenport, How can we make social services work well for everyone?

The Productivity Commission will release the draft report of its inquiry into social services for consultation on 28 April. Sally Davenport will present the key findings and recommendations from the report, which looks at ways to improve how government agencies commission and purchase social services. This includes delivering services in new ways, integrating services for people with multiple, complex needs, better measuring service effectiveness, and how to foster more experimenting, learning and innovating.

Sally is a Commissioner at the New Zealand Productivity Commission and Professor of Management at Victoria Business School where she teaches innovation and entrepreneurship.

6:45pm PRE-DINNER DRINKS

7:30 – 11:00pm Life Plus Conference Dinner including HCHA Awards

dinner sponsor

All Speaker Profile are available from within the Mobile App. Instructions to download and use the App were emailed prior to the conference or you can download using the instructions below.

To download the app, go to your app store and search for “ShowGizmo”.

Once downloaded find ‘HCHA Conference 2015’, tap our event and enter ‘HCHA2015’ to join!

Mobile web app: https://sowgizmo.mobi/

Mobile App sponsored by

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THURSDAY, 30 APRIL 2015

8:30am Introduction

8:35am Plenary: Vij Kooyela and Lacey Langlois, Moving forward with an InterRAI Data Analysis and Reporting Service

A national interRAI Analysis and Reporting Service is designed to provide leadership to using interRAI data across New Zealand for both home care and Aged-Residential Care. Clients of the service have strategic and operational reporting needs, and service categories are proposed to satisfy both requirements. On the strategic side, service providers want to be able to determine areas for intervention, demonstrate change over time, describe their population and resource needs, and look at transitions between care settings. On the operational side, service providers need to track assessment activity, ensuring that assessments are embedded within clinical practice. Reporting will allow care providers to demonstrate both the quality and efficiency of their care. This presentation will highlight plans for the service, and provide some examples using available data as relating to home and community care.

9:00am Plenary: Jill Lane, Sector Review and Workforce Regularisation, Review of the funding and provision of home and community support services and regularised workforce  

The in-between travel settlement has given rise to an opportunity to put in place a national approach to payment for home and community support service workers when travelling between clients, address the ongoing sustainability of the home and community support service model of service delivery, and the exploration of transitioning to a regularised workforce.

This presentation will provide a progress report on the work being undertaken to progress the in-between travel settlement agreement.

9:45am Plenary: Ray Lind and Gill Genet, Kaiawhina Strategy, Workforce Qualifications

Careerforce’s CEO Ray Lind, and General Manager of Business Development Gill Genet will provide information about the new qualifications and developments at Careerforce, and the impact these will have on the home and community health support sector.

The new qualifications – the New Zealand Certificate in Health and Wellbeing Level 2 and Level 3 – were launched earlier this month, the result of a two-year redevelopment project undertaken by Careerforce and the NZQA. Many home and community providers contributed to these qualifications. and their person-centric approach.

Ray and Gill will also provide an update on the Kaiāwhina Workforce Development Action Plan, a joint initiative between Careerforce and the Ministry of Health’s Health Workforce New Zealand. The plan was formally launched in May 2014 to establish an industry-wide approach to the development of this workforce. The work stream actions have now been drafted. They recognise critical sector work already underway such as the in between travel settlement.

Careerforce is the Industry Training Organisation (ITO) for home and community health services . It designs qualifications, arranges workforce training in the workplace, and ensures the assessments are consistent throughout New Zealand.

10:30am Morning Tea break

11:00am Plenary: Financial Review and Risk Analysis of the Home and community Support Sector, Deloitte Report, Andrea McLeod, Chairperson HCHA

HCHA contracted Deloitte to gather information from a cross-section of HCHA member organisations to review the financial position of the home and community support sector, verify the financial position of member organisations and increase HCHA’s understanding of current and future risks to the sustainability of the sector. Andrea McLeod, Chairperson of the HCHA will introduce the report and give a brief summary of its findings and main conclusions.

11:15am Plenary: Phillip Patston, Competencies and attributes

This presentation is a personal reflection on support workforce training needs from my perspective as an Individualised Funding user and employer of my own support workers.

Comparisons will be made with the New Zealand Qualifications Authority (NZQA) recognised training competencies currently used to train support workers who provide personal care and household management services on behalf of agencies.

I will present my opinion about the relevance and importance of current competencies; discuss the competencies and attributes I look for when hiring support workers; share the reasons I prioritise these competencies and attributes; and discuss the ease and challenges of hiring and retaining people with these competencies and attributes.

Finally I will suggest a revised set of workforce competencies and attributes that incorporates my priorities. Time will then be allowed for discussion about the feasibility of applying these to agency workforces.

12:00pm

Speaker Sponsor

Plenary: Liz Forsyth, Consumer Directed Care in Australia

Consumer directed care (CDC) is both a philosophy and an orientation to service delivery where consumers have more choice and control over the services they receive and the design of these services.  People who are able to control and make decisions about the supports they package of supports they receive have better quality of life and independence outcomes and a greater degree of satisfaction with their care.  The quality of care in CDC programs is at least as good as that in traditional agency programs, and it is likely that giving more control to care recipients and carers to tailor services to their individual needs will enable more older Australians to stay at home longer.

The introduction of CDC presents both opportunities and challenges for aged care organisations. Opportunities exist for organisations to provide a more responsive and tailored response to their clients, and to develop innovative service models and offerings.  The challenges include reorientating business and service models to ensure they support the delivery of consumer directed care for both the consumer as well as the organisation.

KPMG has significant experience in consumer directed care at a governmental and organisational level.  KPMG were engaged by the then Australian Government Department of Health and Ageing to evaluate the pilot of the consumer directed care approaches in a community aged care context in 2013-14, and is leading the Formative Evaluation of Consumer Directed Care. KPMG is working with arrange of providers to adapt their core systems, processes and operating models to give effect to the CDC philosophy and practices.

This presentation provides an overview of these evaluations and key findings and recommendations. In addition insights are provided about some of the practical challenges and opportunities that providers will confront in moving towards a CDC model of service delivery and support.

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12:30pm Lunch

1:30 – 2:15pm Concurrent Session – LEARN BALLROOM A

Iris Reuvecamp, Balancing rights and needs of older people living at home

This session is intended to be an interactive session which will provide an opportunity for people to discuss their own experiences of situations where an older person wishes to continue to live at home despite significant safety concerns, and actions taken in such circumstances. It will discuss the primacy of the principle of autonomy, and when other ethical principles come into play, such as, in particular, where an older person lacks capacity to make their own decisions regarding their personal care and welfare. The legal basis for the provision of care in such circumstances will be discussed, as will the legal, ethical and professional obligations of health professionals when faced with serious concerns about the well-being of the older person living at home.

1:30 – 2:15pm Concurrent Session – BUILD BALLROOM B

Katherine Ravenswood & Julie Douglas, Stephen Teo, AUT Survey on Aged Care Workforce - findings

This presentation reports on findings from the NZ Aged Care Workforce Survey carried out in 2014. It focuses on the home and community healthcare workforce, and identifies key characteristics of the responding workforce.  These characteristics include demographics and employment trends (for example, average hours per week, casual or permanent employment agreements and so on).  The survey also captured issues that respondents have identified as of concern.  These issues relate to work conditions, for example pay, training, hours, and also their future intentions to stay or leave home and community healthcare.

The presentation delivers nationwide data that has not been previously gathered and will create both an overview, and practical considerations for those employing support workers/healthcare assistants in the home and community healthcare sector.

1:30 – 2:15pm Concurrent Session – DO COROMANDEL ROOM

Sharon Morton, Nutritional Assessment for people with Dementia

Background: When entering formal care, either at home or in a residential care facility, people with dementia require a comprehensive assessment. Good food and fluid intake is an important basic necessity, but is particularly relevant due to poor cognition when a person forgets what and when to eat due to dementia. A nutritional assessment is the first step in ensuring people with dementia eat well. 

Objective: An integrative review was undertaken to identify an optimal nutritional assessment for people with dementia living at home.  

Results: Three main themes emerged from the study. One: The overarching need for a comprehensive and validated nutritional assessment tool for people with dementia. Two: The nutritional assessment must identify feeding behaviours and the nutritional status of the person. Three: Nursing knowledge is required to ensure the nutritional assessment occurs. 

Conclusion: Validation of a comprehensive nutritional assessment tool for people with dementia requires further development. There is scope for nurses to be involved in all elements of the nutritional assessment process, and further develop their knowledge in this potentially under recognised area of assessment.

Move to next workshop

2:15 – 3:00pm Concurrent Session – LEARN BALLROOM A

Fran Cook & Jonathan Sibbles, Mobilising the workforce: enabling technology use in community care

Nurse Maude has made a strong commitment to the use of technologies to support service delivery and enhance care. From smart phones, nurses armed with tablets, electronic health records, and auto scheduling to medication administration devices in the home, Nurse Maude has embraced the opportunities available through technology with the aim of improving service efficiency and empowering users.

The soon to be implemented enterprise-wide electronic solution with a new Customer Relationship Management system (CRM) sits at its core. Mobile tablet computers have been supplied to all Community Nurses and smart phones to all Support Workers. This will deliver a fully electronic health record from the point of referral through assessment, reporting and scheduling to billing and payment. The solution is built on work flows that reflect business processes, best practice and will enhance the organisation’s ability to monitor care in a format that provides real time reporting and visibility of all clinical activities.

Within the Nurse Maude’s Homecare service other technologies have been introduced, following a very positive user evaluation on a small group of clients. The carousel service, for example, demonstrates collaboration across provider, pharmacy and clients to deliver a safe and restorative approach to medication management in the home. The client feedback on using such technologies has been very positive about its ability to help them retain their independence and it has been beneficial in the more efficient use of the support worker workforce.

2:15 – 3:00pm Concurrent Session – BUILD BALLROOM B

Jennene Buckley, Consumer Directed Care in Australian context

Our rapidly ageing world is bringing with it a huge change.  For some this presents a spectre of doom and gloom, ‘the sky is falling’ proclamations and a fear of the unexpected. For others it breathes excitement and opportunities. 

The  change to  consumer directed care is an exciting opportunity for aged care providers to transform their traditional models of community care delivery into a consumer focussed, innovative and flexible service solution. 

As our industry grapples with the enormity of the significant challenges ahead driven by global ageing, reducing workforce, fluctuating financial landscapes,  resource fragility, the rise in technology, and fragmented families it is said that the resilient survivors will be the agile organisations that embrace the change rather than run from it. 

This presentation is an organisational case study showcasing the Consumer Directed Care journey of Feros Care discussing key success factors and tools that we have been using over the last 8 years achieving consumer outcomes which consistently rate positively in the mid 90th percentile. 

During the presentation the key ‘hurt points’ will be explored and demystified with successful remedial actions and positive interventions shared which combat the negative dialogue. 

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2:15 – 3:00pm Concurrent Session – DO COROMANDEL ROOM

Kidz First Improving care through going mobile

The increased demand of acute secondary services in the Counties Manukau region enabled, in 1996, the establishment of a team of specialised paediatric nurses with advanced education in the assessment and treatment of children in the community.

This evaluation assesses the advantages and disadvantages of using paper forms, electronic forms via laptop and electronic forms via tablet. The evaluation found that the use of laptop was more time consuming than paper forms and mobile devices and the least preferred by the community nurses. Paper was less time consuming overall than the laptop but more than the mobile device. Nurses using mobile devices to assess patients, can have the equivalent of 0.8 nursing FTE/year extra (instead of paper forms) and 1.3 nursing FTE/year extra (instead of laptop).

The evaluation also found evidence, through specific situations experienced by community nurses during their home visits, that mobile technology improves information access and promotes evidence-based practice to make effective decisions at the point of care. In the case of the evaluated community nurse service, mobile devices used for the assessment of patients did improve efficacy and effectiveness of the service.

3:00pm Conference Summary and Close Exhibitors Prize Draws

3:15pm Afternoon Tea

We offer tailored industry training programmes and NZQA approved qualifications.

We deliver unit standard-based New Zealand qualifications at Levels 2 & 3. We provide high quality training in a friendly, supportive and encouraging environment - get in touch to see how we can help you.

You want the best trained staff in the industry - we can make that happen

Homehealth

Find out more - Contact National Manager Mark Wootton Call 04 473 4886 ext 5675 or 022 085 5334 email mark_wootton@amida.co.nz

Visit www.amida.co.nz

Amida is the training division of Access Homehealth, a leading provider of home- based care and support. Amida provides ongoing training and qualifications to Access’s roll of 3,500 support workers, nationwide.

www.access.org.nz. Call 0800 284 663

Careerforce is accepting enrolments for the new qualifications from April 2015 New Zealand Certificate in Health & Wellbeing Level 2

New Zealand Certificate in Health & Wellbeing Level 3(with strands)

New Zealand Certificate in Cleaning Level 2

Find out what’s new and different about the New Zealand qualifications and why you should want your staff to complete them.

More info: www.nzqualification.careerforce.org.nz

Careerforce is the Industry Training Organisation (ITO) for the Home and Community Support sector.

www.careerforce.org.nz info@careerforce.org.nz

NOTES

PAGE | 17

GenevaHealthcare

SPONSORS PROFILESCAREERFORCE Associate Conference Partner @ Stand 4

Careerforce is New Zealand’s industry training organisation for the home and

community support, healthcare services, mental health, aged support, disability, social services, youth work and cleaning and pest management sectors. We work with employers to develop qualifications and training plans for staff.

Careerforce has also partnered with Health Workforce New Zealand (HWNZ) to develop the Kaiāwhina Workforce Action Plan, a five-year action plan and a 20-year vision for the non-regulated workforce. It also jointly-developed the new NZQA New Zealand Certificate qualifications in Health and Wellbeing, and launched these new qualifications in April 2015.

Find out about the new qualifications, visit www.nzqualification.careerforce.org.

nz or see us at the Careerforce stand.

CONTACTFreephone: 0800 277 486Email: info@careerforce.org.nz www.careerforce.org.nz

MINISTRY OF HEALTH Associate Partner

The Ministry of Health’s aim is that disabled people are able to live in their

homes and participate in their communities as other New Zealanders do. Disability Support Services (DSS) is responsible for the planning and funding of disability support services, and administers the Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003.

The focus of the Ministry of Health’s Disability Support Services is based on the New Zealand Disability Strategy and the United Nations Convention on the Rights of People with Disabilities, with the aim of ensuring disabled people live in a society that highly values their lives, works to improve their participation in their communities and ensures that they are involved in making decisions that affect them.

The Ministry is strongly committed to supporting people with disabilities to lead good lives, and to have greater choice and control over the services they receive. To this end it has introduced Individualised Funding over recent years to allow service users to purchase the home and community, and respite, services of their choice, using the needs-based funding allocated to them by

their local Needs Assessment and Service Coordination organisation.

CONTACTFreephone: 0800 373 664Email: disability@moh.govt.nz www.health.govt.nz

ACCIDENT COMPENSATION CORPORATION Associate Partner

ACC touches the lives of a large number of New Zealanders: the health and rehabilitation professionals who provide services to the injured, the businesses, vehicle owners and workers who contribute to the Scheme, those who

participate in injury prevention activities, and of course those who are injured.

CONTACTFreephone: 0800 101 996 www.acc.co.nz

ACCESS HOMEHEALTH Conference Partner

Access is owned by Green Cross Group Ltd. Access is one of New Zealand’s

leading healthcare providers, specialising in home-based healthcare and

support. We work with the Ministry of Health, DHBs and ACC to care for more

than 14,000 people nationwide. While we’ve expanded, and our model of

care has developed since the early days – innovation being integral to our

service – we continue to celebrate the legacy of our founders – Rural Women

– and embrace their ideals of caring, service, strength, loyalty, perseverance

and equality. We believe, just as the bush nurses believed in the 1920s, that

all people have a right to access quality home care and support services. Our

mission is to assist people to participate meaningfully and with dignity in their

communities by delivering a service that maximises self-care, using a client-

centred and partnership approach.

CONTACTFreephone: 0800 AT HOME (0800 284 663Email: national@access.org.nz www.access.org.nz

LIFE PLUS Conference Dinner Sponsor @ Stand 20

CONTACTFreephone: 0508 LIFENZ for 09 354 3202Email: info@lifeplus.co.nz www.lifeplus.co.nz

GENEVA HEALTHCARE LTD Mobile App Sponsor @ Stand 2

CONTACTFreephone: 0508 466 322Email: homecare@genevahealth.com www.genevahealth.com

ROYAL DISTRICT NURSING SERVICE NZ LTD Satchel Sponsor @ Stand 3

CONTACTFreephone: 0800 736 769Email: getinfo@rdns.org.nz www.rdns.org.nz

VISIONWEST HOME HEALTHCARE Name Badge Sponsor

CONTACTPhone: 09 813 0133 or 027 8556Email: homehealth@visionwest.org.nz www.visionwest.org.nz

Care and support for independent living

∙ Care and support for independent living

Care and support for independent living

PAGE | 19

PRODUCTIVITY COMMISSION Session Sponsor

CONTACTPhone: 04 903 5150Email: info@productivity.govt.nz www.productivity.govt.nz

KIDNEY HEALTH NZ Concurrent Session Sponsor @ Stand 21

CONTACTPhone: 021 723 344Email: max@kidneys.co.nz www.kidneys.co.nz

WELLCARE EDUCATION LTD Morning tea Sponsor

CONTACTFreephone: 0800 293 552Email: info@wellcare.co.nz www.wellcare.co.nz

INDEPENDENT LIVING SERVICE @ Stand 1

CONTACT Kaz HowlettFreephone: 0800 625 100Email: kaz@ilsnz.org www.ilsnz.org

EBOS HEALTHCARE @ Stand 5

CONTACTFreephone: 0800 105 501Email: online@ebos.co.nz www.ebosonline.co.nz

PANZTEL (NZ) LTD @ Stand 6

CONTACT

Freephone: 0800 394 875Email: barryw@ezitracker.com www.panztel.com

INFOGENI @ Stand 7

CONTACT

Freephone: 04 282 0501 or 029 200 7317

Email: bob.chambers@infogeni.co.nz www.infogeni.co.nz

TIMETARGET @ Stand 8

CONTACTFreephone: 03 962 3999 Email: john@timetarget.co.nz www.timetarget.co.nz

CLEVERCARE @ Stand 9

CONTACT

Freephone: 0800 284 373Email: maria@clevercare.co.nz www.clevercare.co.nz

NETSOFT @ Stand 10

CONTACT

Phone: 09 213 9964 or 021 773 136Email: info@netsoft.net.nz

www.netsoft.net.nz

FARMHOUSE FOODS LTD @ Stand 12

CONTACTFreephone: 0800 335 662Email: sales@farmhousefoods.co.nz

www.farmhousefood.co.nz

TE POU @ Stand 16

CONTACTPhone: 09 301 3727Email: manase.lua@tepou.co.nz

www.tepou.co.nz

BUPA CARE SERVICES NZ @ Stand 17

CONTACTFreephone: 0800 60 80 99Email: info@bupa.co.nz

www.bupa.co.nz

THE PURE FOOD CO @ Stand 18

CONTACTFreephone: 0800 178 733Email: info@thepurefoodco.co.nz

www.thepurefoodco.co.nz

KINROSS GROUP LTD @ Stand 19

CONTACTPhone: 021 547 346Email: ruth@ams.io

www.ams.io

CARERS NEW ZEALAND Static Display

CONTACTFreephone: 0800 777 797Email: info@carers.net.nz

www.carers.net.nz