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Human Resources (HR)

Presentation by Andrej Grebensek

HR WGL

Stakeholders Workshop Prague 5 March 2008

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FAB CE

Scope - The HR Domain

• Training,• Licensing - Safety issues• Competence

• Staffing (arrangements and development)

• Social factors (employment and working conditions)

• Information and consultation (Communication strategy)

• Human factors and culture

Feasibility StudyHuman Resources

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FAB CE

People will play a key role in achieving system safety and capacity enhancements.

The role of Human Resources in ATM

ATM systems are expected to remain human-centred for the foreseeable

Co-operation and involvement of staff in developing and effecting change is essential

Feasibility StudyHuman Resources

In order to “protect” the role of Humans in an ever developing scenario:

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FAB CE

Concept principlesTraining, licensing and competence

(Safety Related issues) needs :

Training - Common minimum requirements Licensing - Mutual recognition of licenses

Competence - Supplemental training and assessment to keep

the appropriate level of new competence

Feasibility StudyHuman Resources

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FAB CE

Concept principles Social factors Key Elements

Consultation

Conditions

Feasibility StudyHuman Resources

Structured and efficient social dialogueNational social dialogue sole responsibility

of the concerned ANSP

Early information and talks to employees and representatives Communication

Making the best use of Qualification, Experience and Expertise of the staff

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FAB CE

Common principles on:• staffing deployment & development• conditions of work and employment• transfer and mobility (where required)

Progressively Established

Based On Best Practices

Social impact Be Taken Into Account

Employment policy and social and working conditions

Concept principles

Feasibility StudyHuman Resources

Human factors and culture

Staff Motivation, Attitudes And Trust In New Systems A Key Success Factor

Managing Different Cultures : A Challenge

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FAB CE HR Enablers

Initial scenario• A Regional (FAB)

Competence Scheme• NSA Certified Training

Facilities

Static scenario• Common minimum

requirements on staff competence applied

• NSAs supervising the common regulations

• Common training standards applied

• Coordinated training plans• Mutual recognition of

licenses

Dynamic scenario

• Joint analysis of SOH, of HR planning and personnel allocation

• Common rostering schemes

HR planning, analysis of SOH and needs for OJT, rostering schemes ----> to be coordinated.Priority: to train ATCOs to keep Competence in new AoR

The more dynamic the changes of sector configuration, the greater the issues in terms of MPP, Rostering, maintaining Competence:

Feasibility StudyHuman Resources

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FAB CE

For ATCOs: Minimum common training requirements and standards (CCC) almost achieved

HR Process

Future

Coordinated, and even Common training plans

For ATSEP:Progressive implementation of ESARR5 requirements

For Other job categories: Need for enhancement

Shared use of the most suitable NSA licensed Training Facilities

“Training the trainers”

Current Situation

Training

Feasibility StudyHuman Resources

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FAB CE

For ATCOs:

Current Situation Future

For Other job categories: Need for enhancement

. An enhanced level of harmonisation through a single FAB CE Competence Scheme.

A joint NSA Board for the concerned ANSPS -if not at FAB level - to ease a mutual recognition of Licences

HR planning, analysis of SOH andneeds for unit training/OJT, rostering schemes - coordinated

For ATSEP:Progressive implementation of ESARR5 requirements

The process of keeping licence valid, compliant with ICAO, ESARR 5 and EU directive, almost fulfilled by all ANSPs with small differences

HR ProcessHR Process Competence/Staffing

Feasibility StudyHuman Resources

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FAB CE

Constraints

• Re-train a significant number of operational staff

• Keep Competence Scheme valid for new rating/endorsements

• Fine tuning MPP and rostering

• Gradual harmonisation of working conditions

Feasibility StudyHuman Resources

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FAB CE

Benefits

Harmonisation of MPPalleviating staff shortage

Flexibility in rostering a better utilisation of staff

Common / shared training facilities and resources

Harmonised working conditions

Harmonised licensing requirements for possible mobility of staff

Feasibility StudyHuman Resources

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FAB CE

Key Message

Coordinated/common MPP

• Harmonise: - TRN Competence LCN - Staffing and Social issues

Means

Feasibility StudyHuman Resources

• Keep centrality of Humans

Shared use of TRN facilities, Resources and plans

Regional Competence Scheme

• Gain optimum use of HR

• Involve staff in Change & Transition

Consultation/Communication

This will pave the way towards a seamless HR scenario in FAB CE

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FAB CEFeasibility StudyHuman Resources

THANK YOU !