· Certificate of Assumption ... Personal appearance Duration ... Barangay Certification to be secured in the baragnay where the property is located:

Page 27

MUNICIPAL ACCOUNTING OFFICE

: PRE - AUDIT & CONTROL OF PAYROLLS

Schedule of Availability of Service Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.

Who May Avail of the Service : Internal Clients from various departmentsWhat are the Requirements :

A. First Salary 1. Appointment duly approved by the appointing authority 2. Oath of Office 3. Statement of Assets and Liabilities 4. Daily Time Records 5. Certificate of Assumption 6. Additional case in case of transfer a. Clearance from previous office b. Certificate of last salary received from former office verified by auditor (COA Cir. No. 92-3889)

B. Payment to Suppliers 1. Purchase request 2. Purchase Order 3. Inspection and Acceptance 4. Canvass and Abstract

C. Cash Advances on travel 1. Travel Order 2. Itinerary 3. Memorandum or communication from the agency/office, if applicable

D. Cash Advances for Payroll Fund 1. Daily Time Record 2. Contract of Services for casual employees 3. Job Order

E. Replenishment of Petty Cash Fund 1. Petty cash vouchers 2. Official ReceiptsF. Payment of materials for construction 1. Purchase Request 2. Purchase Order

Frontline Service

: Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Page 27

3. Program of Works 4. Acceptance and Inspection 5. BAC Resolution

G. Payment for Repairs and Maintenance

2. Inspection and acceptance 3. Purchase Order 4. Job Order 5. Purchase Order

H. Subsidies/Donations 1. Letter request or resolution from the LGU concerned 2. Program of Work, if applicable

Duration : 4 days & 5 hrs.

How to Avail of the Service

STEPS SERVICE PROVIDER PERSON IN CHARGE

1 Receive and record payrolls Casual Clerk

2 Accounting Clerk

2-A

3 Accounting Clerk

4 Review, Check and Evaluate Documents/Payrolls 2 hrs. Municipal Accountant

4-A Municipal Accountant

5 15 minutes Municipal Accountant

6 Control documents and payrolls for posting to SAAOL 1 hour Accounting Clerk II

1. Pre-inspection

6. Pakyaw contracts, if applicable

APPLICANT/

CLIENT

DURATION OF ACTIVITY UNDER

NORMAL CIRCUMSTANCES

Submit Departments Payroll, and Other Documents Receiving Officer

30 mins.

Examine and evaluate completeness of documents/Payrolls

under normal condition 3 days, 5

hours & 30 min.

If not complete, return documents to concerned department

30 mins.

If complete, forward documents to the Municipal Accountant for review 15 mins.

If disapproved, return documents to concerned department 30 mins.

If approved, forward documents/payrolls to the controller of SAAOL

Page 27

7 15 minutes Accounting Clerk II

8 Record the Journal entries to the book of accounts 2 hours Bookkeeper9 Release documents 15 minutes Casual Clerk

END OF TRANSACTION

Forward documents for recording of journal entries to the book of accounts

Page 27


b. Certificate of last salary received from former office verified by auditor (COA Cir. No. 92-3889)

Page 27

FEES FORM

- -

- -

- -

- -

- -

Page 27

END OF TRANSACTION

Page 19

OFFICE OF THE MUNICIPAL MAYOR


Who May Avail of the Service : Resident in the municipality `What are the Requirements : Personal appearance

Duration



1 Interviews the client

2 Pays Certification Fee at MTO Accepts payment 2 min. MTO Collectors

3 Client goes back to Mayor's Office and present O.R. Accepts O.R. 1 min.

Encodes Certification 3 min. Mayor's Staff

Initials Cert. for Mayors' signature 1 min.

Mayor signs Certification Mun. Mayor

Seals signed certification and record 1 min. Mayor's Staff

4 Accepts duly signed certification Releases of Certification 1 min. Mayor's Staff

END OF TRANSACTION

Frontline Service : SECURING MAYOR'S CERTIFICATION OF NO PENDING CASE/GOOD MORAL CHARACTER


Barangay Certification : 25 mins.

APPLICANT/

CLIENT



Requesting client appears personally or present Barangay Clearance, if required

3 mins.

Sr. Admin. Asst. III (Private Secretary II)/ Admin. Aide

IV (HRMA) / Admin. Aide IV (Clerk II)


IV (HRMA)/ Admin. Aide IV (Clerk II)

Any one either Sr. Admin. Asst. III (Private Secretary II)/ Admin. Aide IV (HRMA) or Admin. Aide IV

(Clerk II)

Depends on the availability of the

Mun. Mayor

Page 19



Who May Avail of the Service : Anybody/General Public `What are the Requirements : Personal appearance

Duration



1 Interviews the client

2 Pays Fees at MTO Accepts payment MTO Collectors


Encode Permit to hold Benefit Dance Mayor's Staff

1 min.

Mayor signs Permit Mun. Mayor

Seals signed certification and record Mayor's Staff

4 Accepts duly signed Permit Releases of Permit 1 min. Mayor's Staff

END OF TRANSACTION

Frontline Service : SECURING MAYOR'S PERMIT TO HOLD BENEFIT DANCE


Barangay Certification, if required: 12 mins.

APPLICANT/

CLIENT



Requesting client appears personally or present Barangay Clearance, if required 3 mins.

Sr. Admin. Asst. III (Private Secretary II) /Admin. Aide


2 mins



3 mins

Initials Permit to hold Benefit Dance before the Mayors' signature


(Clerk II)


Mun. Mayor

1 mins.

Page 19




Duration



1 Interviews the requesting client

2 Pays Cert. Fee at MTO Accepts payment MTO Collectors


3 minutes Mayor's Staff

1 min.

Mayor signs Endorsement/Recommendation Mun. Mayor

Seals signed Endorsement/Recommendation and Record Mayor's Staff

4 Accepts duly signed Endorsement/Recommendation Release of Endorsement/Recommendation 1 min. Mayor's Staff

END OF TRANSACTION

Frontline Service : REQUESTS FOR INDORSEMENT /RECOMMENDATION


Barangay Certification, if required: 12 mins.

APPLICANT/

CLIENT



Requesting client appears personally or present Barangay Clearance, if required 3 mins.



2 mins

Sr. Admin. Asst. III (Private Secretary II)/Admin. Aide IV (HRMA)/ Admin.

Aide IV (Clerk II)

Encode Indorsement /Recommendation

Initials Endorsement/Recommendation before the Mayors' signature


(Clerk II)


Mun. Mayor

1 mins.

Page 19



Who May Avail of the Service : Anybody/General Public `What are the Requirements

Certified True Copy of Tax Declaration Tax Clearance and other fees

Duration



1

2 1 min.

4 Accepts and reviews submitted requirements

Encodes Permit 3 minutes Mayor's Staff

1 min.


Records duly signed Permit Mayor's Staff

Frontline Service : SECURING PERMIT TO CUT TREES


: Barangay Certification to be secured in the baragnay where the property is located

: 11 mins.

APPLICANT/

CLIENT



Applicant secures Barangay Certification where the property is located

Present Barangay Clearance Accepts Barangay Clearance



Give requirements: 1. Certified true copy of Tax Declaration - MASSO 2. Tax Clearance & other Fees - MTO

2 mins.

Sr. Admin. Asst. III (Private Secretary II) Admin. Aide IV

(HRMA) Admin. Aide IV (Clerk II)

If client completed all the requirements, he/she goes back to Mayor's Office and submit all necessary requirements 2 mins.



Initials Cert'n.before the Mayors' signature


(Clerk II)


Mun. Mayor1 mins.

Page 19

5 Accepts duly signed Permit Releases Permit 1 min. Mayor's Staff

END OF TRANSACTION

Page 19



Who May Avail of the Service : Business owners/proprietors, representative, managerWhat are the Requirements

Sanitary Permit from MHO Fire Inspection Certificate from BFP Police Clearance from PNP

O.R. FROM MTO Business Application Form Body Reg. Fee Sticker Xerox copy of OR - LTO registration Xerox copy of Certificate of Registration

Duration



1

Accepts and review all the clearances submitted

Encodes Mayor's Permit & Clearances 2 min. Mayor's Staff

Frontline Service : ISSUANCE OF BUSINESS PERMIT FOR RETAILER, WHOLESALER, DRY GOODS SUPPLIER, VIDEOKE BAR, EATERY, LODGING HOUSE & HOTELS (New and Old Applicant), MOTORELA, MOTOR WITH SIDE CAR, HABAL - HABAL, PEDDLING, TRANSIENT BUSINESSES


: Barangay Clearance (To be secured at their respective barangay)

O.R.from BIR

: 9 mins.

APPLICANT/

CLIENT



Client present: 1. Approved Business Application Form 2. Clearances: -Barangay Clearance - from respective barangay -Sanitary Permit - MHO -Fire Inspection Cert. - BFP -Police Clearance -O.R. from the BIR -O.R. from MTO Additional Requirements for Motorela, Motor with Side Car & Habal - Habal: -Body Reg. Fee Sticker Xerox copy of OR - LTO registration Xerox copy of Certificate of Registration

3 mins. Sr. Admin. Asst. III (Private Secretary II)/

Admin. Aide IV (HRMA)/ Admin. Aide IV

(Clerk II)

Page 19

1 min.

Mayor signs Permit and Clearances Mun. Mayor

Records duly signed Business Permit & Clearances Mayor's Staff

2 Accepts duly signed Business Permit & Clearances Release of Business Permit & Clearances 1 min. Mayor's Staff

END OF TRANSACTION

Initials Business Permit & Clearances before the Mayors' signature


(Clerk II)


Mun. Mayor

2 mins.

Page 19



Who May Avail of the Service : Business owners/operators `What are the Requirements

Sanitary Permit from MHO Police Clearance from PNP

O.R. from MTO Business Application Form Xerox Copy of Cert. of Registration Xerox Copy of OR-LTO Registration

Duration



Frontline Service : ISSUANCE OF PERMIT TO OPERATE HABAL-HABAL



O.R.from BIR

: 9 mins.

APPLICANT/

CLIENT



Page 19

1 Accepts and review all the clearances submitted

Encodes Business Permit & Certification 2 min. Mayor's Staff

1 min.


Records duly signed Business Permit & Certification Mayor's Staff

2 1 min. Mayor's Staff

END OF TRANSACTION

Client present: 1. Approved Business Application Form 2. Clearances: -Barangay Clearance - from respective barangay -Sanitary Permit - MHO -Fire Inspection Cert. - BFP -Police Clearance -O.R. from the BIR -Xerox copy of Cert. of Registration -Xerox Copy of OR-LTO Registration -O.R. from MTO

3 mins.

Sr. Admin. Asst. III (Private Secretary II)/

Admin. Aide IV (HRMA)/ Admin. Aide

IV (Clerk II)

Initials Business Permit & Cert'n. before the Mayors' signature

Any one either Sr. Admin. Asst. III (Private Secretary II), Admin. Aide IV (HRMA) or Admin. Aide IV

(Clerk II)


Mun. Mayor

2 mins.

Accepts duly signed Permit to operate Habal-habal Release of Permit to operate Habal-habal

Page 19



Who May Avail of the Service : Business owners/proprietors `What are the Requirements Xerox Copy of Cert. of Registration

Xerox Copy of OR-LTO Registration Body Sticker & Registration Fee from MTO

Duration



1 Accepts and reviews all the clearances submitted

2 min. Mayor's Staff

Initials Franchise documents for Mayors' signature 1 min.

Mayor signs Franchise Mun. Mayor

Records duly signed Franchise Mayor's Staff

2 Accepts duly signed Franchise Release of Franchise 1 min. Mayor's Staff

Frontline Service : ISSUANCE OF FRANCHISE (MOTORELA AND MOTOR WITH SIDE CAR)


: 9 mins.

APPLICANT/

CLIENT



Client presents: -Xerox copy of Cert. of Registration -Xerox Copy of OR-LTO Registration -Body sticker and Registration fee from MTO

3 mins.


Admin. Aide IV (HRMA)/

Admin. Aide IV (Clerk II)

Encode Certitification to operate motorela or motor w/ side car services


(Clerk II)


Mun. Mayor

2 mins.

Page 19

END OF TRANSACTION



Who May Avail of the Service : Anybody/General Public `What are the RequirementsDuration



1 1 min.

Instruct to pay transport clearance at MTO

2 Client pays transport fee Accepts payment MTO Collectors

3 Client goes back to Mayor's Office and submit O.R. Accepts O.R. 1 min.

Encodes Permit to transport 3 minutes Mayor's Staff

Initials Permit for Mayors' signature 1 min.

Frontline Service : SECURING PERMIT TO TRANSPORT LIVESTOCK


: Barangay Certification to be secured in the respective barangay: 12 mins.

APPLICANT/

CLIENT



Present Barangay Clearance Accepts Barangay Clearance



1 mins.



3 mins.


Aide IV (Clerk II)


(Clerk II)

Page 19

Mayor signs Permit to Transport Mun. Mayor

Records duly signed Permit to transport Mayor's Staff

4 Accepts duly signed Permit to transport Release of Permit to transport 1 min. Mayor's Staff

END OF TRANSACTION

Depends on the availability of the Mun.

Mayor

2 mins.

Page 19



Who may Avail of the Service : Anybody/General PublicWhat are the Requirements

Account Number if Passbook is lost Driver's License Number to be acquired from LTO ID Number from agency concerned Birth Certificate Two Disinterested Persons OR from MTO Residence Certificate

Duration



1 Client present: Accepts and review all the clearances submitted 3 minutes

Affidavit of Loss (Private Secretary)

2. Account Number if Passbook is lost

3. Driver's License Number to be acquired from LTO

Frontline Service : SECURING AFFIDAVITS



: 17 mins.

APPLICANT/

CLIENT



Sr. Admin. Asst. III

1. Barangay Clearance Admin. Aide IV (Clerk II)

Admin. Aide IV (HRMA)

Page 19

4. ID Number from agency concerned

Affidavit of Two Disinterested Persons

1. Two witnesses who will testify I n behalf of the client

2. OR from MTO

3. Residence Certificate

4. Birth Certificate

Encodes affidavit 2 min. Mayor's Staff

Initials Affidavit before the Mayor's signature 1 min.(Private Secretary)

Mayor signs Affidavit Mun. Mayor

Records duly signed Affidavit 2 min. Mayor's Staff

2 Accepts duly signed Affidavit Release of Affidavit 1 min. Mayor's Staff

END OF TRANSACTION

Sr. Admin. Asst. III

Admin. Aide IV (Clerk II)Admin. Aide IV (HRMA)


Mun. Mayor

Page 19

OFFICE OF THE SANGGUNIANG BAYAN


Who may Avail of the Service : Anybody/General PublicWhat are the Requirements : Letter Request with Signature Over Printed Name addressed to the SB SecretaryDuration



1 Submits letter request Receive letter request 1 minute SB Secretary/Staff

2 3 minutes SB Secretary/Staff

3 Resolution/Ordinance generated from the records 3 minutes Records Section

4 Pay to the cashier the appropriate fees Accepts from the client 5 minutes Mun. Treasurer's Office

5 Clients present OR to SB Secretary/Staff Received OR 1 minute -


7 Accept resolution/ordinance requested 2 minutes SB Secretary/Staff

END OF TRANSACTION

Frontline Service : REQUEST FOR COPY OF RESOLUTION AND ORDINACES


: 17 mins.

APPLICANT/

CLIENT



Interview the client on the particular resolution/ordinance needed

Record in an appropriate logbook the title of Resolutions/and or ordinance requested

Release the requested resolution/ordinances to requesting person

Page 19


FEES FORM

-

Cert. Fee - P50.00 '-

- O.R.

- -

'- -

'- -

- -

- -

END OF TRANSACTION

SECURING MAYOR'S CERTIFICATION OF NO PENDING CASE/GOOD MORAL CHARACTER


Barangay Certification

Page 19


FEES FORM

-

Cert. Fee - P50.00 '-

- O.R.

- -

'- -

'- -

- -

- -

END OF TRANSACTION


Barangay Certification, if

required

Page 19


FEES FORM

-

'-

- O.R.

- -

'- -

'- -

- -

- -

END OF TRANSACTION



required

Page 19


FEES FORM

-

- -

- -

- -

'- -

'- -

- -



Page 19

- -

END OF TRANSACTION

Page 19


FEES FORM

- '-

ISSUANCE OF BUSINESS PERMIT FOR RETAILER, WHOLESALER, DRY GOODS SUPPLIER, VIDEOKE BAR, EATERY, LODGING HOUSE & HOTELS (New and Old Applicant), MOTORELA, MOTOR WITH SIDE CAR, HABAL - HABAL, PEDDLING, TRANSIENT BUSINESSES

Clearances and fees will be

determined/compu-ted by MTO Personnel

Client present: 1. Approved Business Application Form 2. Clearances: -Barangay Clearance - Respective Barangay -Sanitary Permit - MHO -Fire Inspection Cert- BFP -Police Clearance -O.R. from the BIR -O.R. from MTO

Page 19

'- -

'- -

- -

- -

END OF TRANSACTION

Page 19


FEES FORM


Page 19

-

'- -

'- -

- -

- -

END OF TRANSACTION

Clearances and fees will be determined by

MTO Personnel

Client present: 1. Approved Business Application Form 2. Clearances: -Barangay Clearance - Respective Barangay -Sanitary Permit - MHO -Fire Inspection Cert. - BFP -Police Clearance -O.R. from the BIR -O.R. from MTO -Xerox copy of Cert. of Registration -Xerox copy of OR-LTO Registration

Page 19


FEES FORM

- '-

'- -

'- -

- -

- -


Clearances paid at MTO was determined by

them.

Client present: -O.R. from MTO for body sticker & reg. fee -Xerox copy of Cert. of Registration -Xerox copy of OR-LTO Registration

Page 19

END OF TRANSACTION


FEES FORM

-

- -

-

- O.R.

- -

'- -

Barangay Clearance

P200 -Large cattle P100 - hogs

Page 19

'- -

- -

- -

END OF TRANSACTION

Page 19


FEES FORM

Client present:

Affidavit of Loss


1. Barangay Clearance

2. Account Number if Passbook is lost

3. Driver's License Number to be acquired from LTO

Page 19

2. OR from MTO

4. Birth Certificate

- -

- -

'- -

END OF TRANSACTION

4. ID Number from agency concerned

Affidavit of Two Disinterested Persons

1. Two witnesses who will testify I n behalf of the client

3. Residence Certificate

Page 19

OFFICE OF THE SANGGUNIANG BAYAN

FEES FORM

-

- -

- -

P40.00

- Official Receipt

- -

- -

END OF TRANSACTION


Letter addressed to the SB Secretary

stating their request

Note from the SB Secretary stating the number of pages to

be paid at the Municipal Treasurer's

Office

Page 30

MUNICIPAL AGRICULTURE OFFICE


Who May Avail of the ServiceWhat are the Requirements : Inform personally, through telephone or written request letter if anyDuration



1 Conduct interview

4 hrs.

3 hrs.

- With sufficiency of evidence, file the complaint to the court. 24 hrs.

- Attend court hearing. Apprehending Team

END OF TRANSACTION

Compol, Catarman, Camiguin

Frontline Service : FISHERY LAW ENFORCEMENT


: Fisherfolks, Fish Wardens and concern citizen

: 1 day, 7 hrs. and 50 mins.

APPLICANT/

CLIENT



Request assistance on illegal fishing personally, through telephone or written if any

20 mins. AT/ MCLET Team

Inform other members of MCLET Team for the conduct of immediate response and surveillance on illegal fishing

30 mins. AT/ MCLET Team

MCLET Team proceed to the area where illegal activity is undertaken for investigation

AT/MCLET Team

*If proven illegally engage in illegal fishing, the MCLET Team will apprehend with the illegal fishers and proceed to the Police Station for further investigation

AT/MCLET Team

Apprehending Team

Page 30



who may avail of the serviceWhat are the Requirements

Registration FormDuration



1 1 minute AT

5 minutes AT

Give Form to client 1 minute AT

2 Assist applicant in filling up of form AT

Receive and review filled up form AT

3 Accepts payment and issue Official Receipt MTO Collectors

4 Accept documents At

4 hrs.

AT

AT


Frontline Service : MUNICIPAL REGISTRATION OF FISHING VESSELS & FISHING GEARS


: Owner/Operator of fishing banca and gears: Brgy. Certification

: 1 day, 2 hrs. & 16 mins.

APPLICANT/

CLIENT



Submit Barangay Certification of his/her present residence and ownership of fishing vessel or fishing gears and Community Tax Certificate

Received Barangay Certification and Community Tax Certificate

Examine Barangay Certification

Fill - up the Application Form for Registration and returned to AT

5 mins.

3 mins.

Client proceed and pay Registration Fee of boat and gear at Mun. Treasurer's Office, Main Bldg., Municipal Hall, Poblacion, Catarman, Camiguin

1 hr. & 30 mins..

Applicant submit documents back to MAO Office (from Mun. Hall back to MAO Office 1 hr. & 30 mins.

Conduct actual inspection of fishing boat, fishing gears and conduct ad-measurement

AT MAO

Forward Filled-up Registration Form to Mayor's Office for signature (from MAO, Compol to Municipal Hall)

1 hr. & 30 mins.

Return dully signed Registration Form to Mun. Agric'l. Office (from Mun. Hall to MA Office) 1 hrs. & 30 mins.

Page 30

5 Accepts duly signed Registration Form Release for applicant's copy of approved Registration Form 1 min. AT

END OF TRANSACTION


Who may Avail of the Service : Livestock Farmers


What are the Requirements : 4 copies 2x2 ID picture Community Tax No.

Duration : 4 hrs. and 57 min. (Duration of time when processed at the LGU except for the remittance of insurance premium at CDO)



1 Interviews/assesses interested farmer livestock applicant

If qualifies, give requirements to be accomplished: AT

1) 4 copies of 2x2 ID picture

2) Community Tax No.

2 Client submit the ff: Received AT

1) 4 copies 2x2 ID picture2) Community Tax No.

AT

Reviews and explains the contents of the contract AT

Return back the contract 1 min. AT

3 Client receives, sign and return back the contract Receives and sign by the AT Livestock and MAO AT - Livestock MAO

4 hrs. AT

4 Accepts payment 1 min. AT


Frontline Service : AVAILMENT OF CARABAO DISPERSAL PROGRAM


APPLICANT/

CLIENT



Interested farmer applies for carabao dispersal personally 15 mins.MAO

AT3 mins.

2 mins.

Accomplishes Brgy. Livestock Breeding Loan Program Contract Agreement (BLBLPCA) 20 mins.

10 mins.

3 mins.

Forwards duly accomplished Loan Contract to Mayor's Office, Main Bldg., Mun. Hall, Catarman, Camiguin (from MA Office to Mun. Hall) for approval and return back to MA Office, Compol, Catarman, Camiguin

If approved, dispersal recipient pays Livestock Insurance Premium

Page 30

5 PCIC Region 10 ,CDO City Issue Livestock Insurance Policy AT

6

END OF TRANSACTION


Who may Avail of the Service : Rice and Corn Mill FarmerSchedule of Availability of Service

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.What are the RequirementsDuration



1 Accepts dried rice and corn grains

MAO Staff/Operators weigh dried rice or corn grains

2 Submit Job Order Accepts JO and return back AT

3 Pay the required amount Accepts payment At Collector-Designate

4 Present the O.R. Accepts and review

MAO Staff remit insurance premium to Philippine Crop Insurance Premium (PCIC), Cagayan de oro City

Depend on when to submit at CDO

Accept approved Barangay Livestock Breeding Loan program Contract Agreement (BLBLPCA) Release the approved BLBLPCA to carabao dispersal recipient 2 mins.

MAO AT


Frontline Service : RICE AND CORN MILLING SERVICES


: Rice and corn grains be brought to Municipal Nursery, Compol, Catarman, Camiguin: 43 mins. excluding the time on milling of corn & grits depending on the quantity and its releases/hr.

APPLICANT/

CLIENT



Farmers deliver dried rice and corn grains to Municipal Nursery, Compol Catarman, Camiguin for milling 10 mins.

MAO Personnel Incharge on rice and corn milling

10 mins. MAO Personnel Incharge on rice and corn milling

Issue job order and requires farmer to bring it to MA Office for payment of milling services 5 mins.


10 mins.

5 mins.

3 mins. MAO Personnel Incharge on rice and corn milling

Page 30

5 Accepts milled rice or corn grits Release rice or corn grits depending on the quantity

END OF TRANSACTION

Milling Operator milled the rice and corn grains depending on the quantity

Depending on the quantity of grits and corn to be milled/hr.


Depending on the quantity of milled grits and corn/hr.


Page 30


Who may Avail of the ServiceSchedule of Availability of Service

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.What are the Requirements : Personal appearanceDuration



1 AT

2 Accepts payment & issue O.R. AT

3 Present O.R. Sees to it how many seedlings being paid AT

Releases number of seedlings being paid AT

END OF TRANSACTION


Frontline Service : AVAILMENT OF LANZONES SEEDLINGS AND OTHER FRUIT TREES: Farmers of lanzones and other fruit trees: Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

: 48 mins.

APPLICANT/

CLIENT



Farmers must personally apply for the availment of lanzones seedlings & other fruit trees

Conducts interview and assesses if farmer is qualified to avail the services

15 mins.

If qualified, requires to pay the number of seedlings he/she wants to avail

Pay according to the number of seedlings he/she wants to avail

10 mins

3 mins

20 mins.

Page 30


Who may Avail of the Service : Farmers Swine Raisers


What are the Requirements : Personal request or written requestsDuration



1 Conducts interview AT

Gives the record book for recording and signing 1 min. At

2 Accomplishes entries in the record book and return back Accepts and review the filled up entries AT

3 Pays the service fee Accepts payment AT

Set schedule to visit the requesting party AT/A.I. Technician

1 hr. A.I. Technician

Conducts the artificial insemination A.I. Technician

Monitors the sow if it is pregnant or not A.I. Technician

Does follow-through or second service if sow is not pregnant A.I. Technician

END OF TRANSACTION


Frontline Service : ARTIFICIAL INSEMINATION (A.I.) SERVICE


: 3 hrs. and 9 mins.

APPLICANT/

CLIENT



Requests personally for artificial insemination services for swine

10 mins.

5 mins.

5 mins.

3 mns.

If scheduled has given, AT visits the house of the requesting party and collects semen

30 mins.

15 mins.

30 mins.

Monitor date of parturition to know number of piglets and immunization of piglets.

30 mins.

Page 30

MUNICIPAL ASSESSOR'S OFFICE


Who May Avail of the Service : Tax Payers/Real Property OwnersWhat are the Requirements : Deed of Sale/Deed of Donation/Deed of Exchange/Extra Judicial Partition/Approved Plan/Tax Clearance Certificate, etc.Duration : 4 working days (simple)

5 days (complex)



1 Submit all required documents Receives and examines documents Assessment Clerk II

If document is complete 1 working day Tax Mapping Aide - Schedule for actual inspection

- Inform the client of the date/time of inspection

If not complete

2 If in order

1 hour

4 hrs.Assessment Clerk

3 Approval 3 working days Provincial Assessor

4 Assessment Clerk II

5 Receive Tax Declaration Record/release the Tax Declaration Clerk/Assessment

Frontline Service : ISSUANCE OF TAX DECLARATION: Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Processing time 4 working days, 5 hours and 30 mins.

APPLICANT/

CLIENT



5 mins.

- Return the document of client and inform to comply the requirements.

- Inform the client to come back after 2-3 days after inspection

- Prepare Field Appraisal and Assessment Sheet/Tax Declaration

Assessment Clerk/Municipal Assessor

- Submit Field Appraisal & Assessment Sheet and Tax Declaration to Provincial Assessor for approval

Receive approved Tax Declaration from Provincial Assessor's Office 20 mins.

- Convert into digitized Tax Declaration into Real Tax Assessment and Collection System database. Cancel previous Tax Declaration and Faas. Record to logbook

5 mins.

Page 30

END OF TRANSACTION

Page 30



Who May Avail of the Service : Tax Payers/Real Property OwnersWhat are the Requirements : Official Receipt of Certification Fee (To be paid at MTO)Duration : 17 minutes (simple)



1 Attends client request Assessment Clerk II

2 Receive Tax Declaration and or Certification

END OF TRANSACTION

Frontline Service : ISSUANCE OF REAL PROPERTY CERTIFICATION/CERTIFIED TRUE COPY/PLAIN COPY OF TAX DECALRATION: Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

APPLICANT/

CLIENT



Requesting for a Certification/Certified True Copy/Plain Copy of the Tax Declaration 5 mins.

- Issue Certification of Real Property/Certified True Copy /Plain Copy of Tax Declaration 10 mins

Clerk Assessment Clerk II

Release Certification/Certified True Copy/Pain Copy of Tax Declaration

2 mins Clerk Assessment Clerk II

Page 30

MUNICIPAL HEALTH OFFICE

Schedule of Availability of Service : Monday (Flag Raising from 8:00A.M. - 9:00 A.M.) MWF 9:00AM - 11:30A.M. 1:00P.M. - 4:00P.M. (4:00P.M.-5:00P.M. - RECORDING) TTH 1:00 P.M. - 5:00P.M. Field Work

Who May Avail of the Service : OPD ClientWhat are the Requirements : Accomplish ITR, Family Planning Form 1, ECCD Card, HBMRDuration



1 Patient goes to OPD to get priority number Gives priority number OPD Staff

2 Patient reports to table 1 for registration Interviews client OPD Staff

3 Takes vital signs OPD Staff

4 Refers client to concerned health staff for consultation

Dental Check-up Dental Room Dentist

MCH Family Planning - Midwife's Room Midwife

Medical Check-up - Doctor's Room MHO

EPI - OPD MHO Staff

NTP - Nurse's Room PHN

5 To pharmacy for final instruction & issuance of medicines Evaluate ITR with doctor's order Pharmacy in-Charge

END OF TRANSACTION

Frontline Service : PATIENT CONSULTATION

: 40 mins.

APPLICANT/

CLIENT



2 mins

4 mins.

Patient proceeds to Table 2 for history taking & vital signs taking 5 mins.

Patient has to stay in the designated room & wait for his/her turn

20 mins.

30 mins.

15 mins.

10-15 mins.

30 mins.

5-10 mins

Page 30


Schedule of Availability of Service : Monday (Flag Raising from 8:00A.M. - 9:00 A.M.) Monday - Friday 1:30P.M. - 4:30P.M.

Who May Avail of the Service : Business OperatorsWhat are the RequirementsDuration



1

2 Fills-up Sanitary Form OPD Staff

3 Reviews needed requirements and put her initial signature MHO

4 Signs the Sanitary Permit 5 secs. MHO

5 Releases the Sanitary Permit 2 secs. MHO

END OF TRANSACTION

Frontline Service : ISSUANCE OF SANITARY PERMIT

: Barangay Clearance with Official Receipt: 10 mins. & 7 secs.

APPLICANT/

CLIENT



Applicants secure Barangay Clearance from their respective barangay

Applicant secures & fills out Sanitary Form at the Out Patient Dep't.

5 mins.

Applicant submits accomplished Sanitary Permit from MHO Secretary for correction, if any

2-5 mins.

MHO Secretary passes on to Municipal Health Officer the properly accomplished Sanitary Permit for her signature

MHO Secretary releases duly signed Sanitary Permit to the applicant

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Schedule of Availability of Service : Monday (Flag Raising from 8:00A.M. - 9:00 A.M.) Monday - Wednesday -Friday 1:00P.M. - 4:00P.M. (4:00P.M.-5:00P.M. RECORDING)

Who May Avail of the Service : Client What are the Requirements : Official Receipt as proof of paymentDuration



1 Client requests for medical certificate at MHO OPD Staff

2 Gives priority number 3 secs. OPD Staff

3 Client reports to Table 1 for registration Interviews regarding personal data OPD Staff

4 Client proceeds to Table 2 for history & vital signs taking Takes and records vital signs OPD Staff

5 MHO

6 1 min. Pharmacy Staff

END OF TRANSACTION

Frontline Service : ISSUANCE OF MEDICAL CERTIFICATE

: 20 mins. & 3 secs.

APPLICANT/

CLIENT



Directs client to pay necessary fees at the Municipal Treasurer's Office

5 mins.

Client secures priority number at the Out Patient Dep't.

4 mins.

5 mins

Client reports to doctor's room & wait for his/her number to be called

Doctor assesses the client & issue properly accomplished medical certificate 5 mins.

Client finally proceed to pharmacy for recording & instruction, if any

Release the properly accomplished medical certificate to the client

Page 30


Schedule of Availability of Service : Monday (Flag Raising from 8:00A.M. - 9:00 A.M.) Monday 9:00A.M. - 5:00P.M. Tuesday - Friday 8:00:00A.M. - 12:00 NOON 1:00P.M. - 4:00P.M. (4:00P.M.- 5:00P.M. RECORDING)

Who May Avail of the Service : TB Symptomatic PatientWhat are the Requirements : Sputum exam request from the physicianDuration



1 Receives the request 2 secs.

2

3

4 Smearing & gram staining of specimen 3 hrs.

5 Examination of slides Reading of slides

6 Informed the patient

END OF TRANSACTION

Frontline Service : SPUTUM MICROSCOPY

: 3 hrs. 35 mins. & 2 secs. excluding notification of patient

APPLICANT/

CLIENT



Patient has to present sputum requests form from the physician to the microscopist Microscopist

Microscopist will instruct the client on how and when to collect the correct specimen, then give the labeled sputum cup

3 mins. Microscopist

Patient will submit on the spot the first collected sputum, a day after the 2nd & 3rd collected specimen

Receives and checks if the sputum submitted was the correct specimen


Microscopist


Releasing of result & notification of result to the patient or to the assigned midwife of the catchment barangay

Within 3 days for the Sm+, Then within 1

wk. for Sm-Microscopist

Page 30


Schedule of Availability of Service : Monday (Flag Raising from 8:00A.M. - 9:00 A.M.) Monday - Friday 9:00A.M. - 4:00P.M. (As the need arises)

Who May Avail of the Service : TB Positive PatientWhat are the Requirements : Filled - up NTP Laboratory Request FormDuration



1 To OPD for the acquisition of ITR & taking of vital signs Fill - up ITR of patient OPD Staff

2 Fill-up Treatment Card, I.D. Card & give initial dose Public Health Nurse

3 To pharmacy for recording & additional medicine, if any Record Pharmacy in-Charge

END OF TRANSACTION

Frontline Service : INITIATION OF TREATMENT

: 27 mins.

APPLICANT/

CLIENT



5 mins.

Nurse's room for health education/IEC, opening of the treatment card & initiation of treatment 20 mins

2 mins.

Page 30

MUNICIPAL ENGINEERING'S OFFICE

Schedule of Availability of Service Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M. Saturday and Sunday 9:00A.M. - 11:00A.M. and 3:00P.M. - 5:00P.M.

Who may Avail of the Service : Any who are served by the Municipal Waterworks SystemWhat are the Requirements : Evaluation and Inspection Report and Recommendation

Notice of water service interruption Availability of materials & supplies to be used Availability of Tools/Equipments to be used

Duration 1-3 days, if major repair



1 Request services needed or made complaint Received detailed request or complaint made Clerk

2 Site Inspection/Verification of submitted complaint Municipal Plumber

3 Conduct actual repair, if minor works to be conducted 1 day Municipal Plumber

4 Hire workers, if major repair to be conducted 1 hr. Municipal Engineer

5 Conduct actual major repair 1 day to 3 days Plumber

END OF TRANSACTION

Frontline Service : REPAIR AND MAINTENANCE OF CATARMAN WATERWORKS SYSTEM


: 1 day and 25 mins., if minor repair

APPLICANT/

CLIENT



5 mins.

20 mins.

Page 30


: ISSUANCE FOR TAPPING OF CATARMAN MUNICIPAL WATERWORKS SYSTEM


Who may Avail of the Service : Any who are interested to avail the Municipal Waterworks SystemWhat are the Requirements : Application FormDuration



1 Ask Application Form to the Municipal Engineer 1 hr.

2 Proceed to Mayor's Office for approval Make endorsement letter to the Mayor 2 hrs. Clerk

3 Proceed to Mun. Treasurer's Office for payment Receive payments and issue official receipt Mun. Treasurer

4 Back to Engineering's Office Record the approved Application Form Clerk

Make Job Order to the plumber Mun. Engineer

Conducts actual installation 1 hr. Plumber

END OF TRANSACTION

Frontline Service


: 4 hours and 43 mins.

APPLICANT/

CLIENT



Verifies/Inspect sthe site Municipal Engineer/Plumber

20 mins.

3 mins.

10 mins.

Page 30


: PREPARATION FOR PROGRAM OF WORKS


Who may Avail of the ServiceWhat are the Requirements

of Availability of Funds.Duration



1 Submit letter request to the Municipal Engineer Inspect/Survey/Gather data and prepare drawings 1 working day Municipal Engineer

Prepare Plan and Drawings 20 working days Draftsman

Prepare Program of Works 3 working days Municipal Engineer

Submit Plan and Program of Works to the Mayor for approval 1 working day Municipal Mayor

END OF TRANSACTION

Frontline Service


: Barangay Council and Other Government Offices: Letter request for the Preparation of Program of Works address to the Municipal Engineer with Barangay Resolution and Certificate

: 24 working days and 10 mins.

APPLICANT/

CLIENT



Give the Approved Plan and Program of Works to the requesting barangay for implementation

10 mins. Barangay Chairman

Page 30


: ISSUANCE OF BUILDING PERMIT


Who may Avail of the Service : Any person wanted to built any building within the municipality

What are the Requirements : Duly accomplish prescribed Form, Plan Specification, Cost of Estimates, Deed of Absolute Sale/Tax Declaration/Letter

Duration



1 Review all documents submitted 30mins. Draftsman

Assessed the Plan 1 hr. Draftsman

2 Proceed to MPDC Review Plan MPDC

3 Proceed to Mun. Treasurer's Office for payment Received payment and issue Official Receipt Mun. Treasurer

4 Back to Mun. Engineering's Office Approval of Plan Municipal Engineer

Records and Segregation of documents Draftsman

END OF TRANSACTION

Frontline Service


of Authority from the lot owner/s or heir/s, Tax Clearance and 2 pcs brown long envelop

: 2 hrs. and 2 mins.

APPLICANT/

CLIENT



Submit complete requirements to the office of the Municipal Engineer

20 mins.

20 mins.

2 mins.

30 mins.

Page 30


: ISSUANCE OF ELECTRICAL PERMIT


Who may Avail of the Service : Any person wish to have electrical connection within the municipality

What are the Requirements : Duly accomplish prescribed Form signed and sealed by the Electrical Engineer, Approved Building Permit and Electrical Plan

and Specification

Duration : 1 hr. and 32 minutes



1 Review all documents submitted Draftsman

Assessed the Plan Draftsman

2 Proceed to Treasurer's Office for payment Received payments and issue official receipt Municipal Treasurer

3 Review documents and issue Fire Safety Certification Municipal Fire Marshal

4 Back to Mun. Engineering's Office Approval of Plan Municipal Engineer

Draftsman

END OF TRANSACTION

Frontline Service


APPLICANT/

CLIENT



Submit Electrical Application Form with Plan and Specification to the Office of the Mun. Engineer

20 mins.

20 mins.

20 mins.

Proceed to Fire Department for the issuance of Fire Safety Certification

20 mins.

2 mins.

Records and Segregation of documents and advice the client to proceed at CAMELCO Office 10 mins.

Page 30


: DISPOSAL OF WASTE ALONG URBAN RESIDENCE

Schedule of Availability of Service Wednesday 7:00A.M. - 11:00A.M., Friday 7:00A.M. - 11:00A.M.

Who may Avail of the Service : Residence, commercial establishments and institution in the urban areas

What are the Requirements : Household waste and institutional waste must be placed in front of individual residence/institution

Duration : 3 hrs. in Monday 4 hrs. in Wednesday 4 hrs. in Friday



1 3 hrs. Municipal Engineer

4 hrs. Municipal Engineer


END OF TRANSACTION

Frontline Service


APPLICANT/

CLIENT



Waste must be placed in front of their individual residence/establishment/institution and place in a sack/plastic or drum

A. Residence/Commercial/Institutional Establishment of Purok 1 and 2, waste collected every Monday including waste at Public market

B. Residence/Commercial/Institutional establishment of Purok 3 and 4, waste collected every Monday including waste at Public market

C. Residence/Commercial/Institutional establishment of Purok 5 and 6 waste collected every Monday including waste at Public Market

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MUNICIPAL BUDGET OFFICE

: TECHNICAL SERVICES OF BARANGAY PREPARATION, AUTHORIZATION AND REVIEW and PROCESSING OF OBLIGATION REQUEST


Who may Avail of the ServiceWhat are the RequirementsDuration How to Avail of the Service


1 10 min. MBO staff

2 30-45 min MBO

3 45 min MBO

4 8 hrs MBO

5 8 hrs MBO

6 LCE and head of offices on the release of allotment technical advisory on releasing allotments 8 hrs MBO

7 4 hrs MBO

END OF TRANSACTION

Frontline Service: Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

: Barangay Officials/ Department of LGU-Catarman: Barangay Annual and Supplemental Budgets,Payroll, Billings, Purchase Request, Job Order, etc.: 12 hrs. and 30 mins.

APPLICANT/

CLIENT



LCE and head of offices. Obligation purposes per availability of appropriation of programs/ projects/ activities per object of expenditure

technical certificatin on obligation slip

LCE and Heads of offices. Barangay Officials on resource allocation and budgeting legal issuances

technical advisory on allocation of fund in compliance with legal issuances

Barangay treasurer on the preparation of budget forms technical advisory on the proper budget forms in budget preparation

Sangguniang bayan on the technical review of Barangay Budget

Technical Review and Prepare documents of recommendation and technical finding

LCE & Legislative body on the conduct of budget hearing and legislation of budgets

technical advisory during the conduct of budget hearing and legislation of appropriation ordinance.

LCE & Department Heads. On data needs re-allocation per object of expenditures in respective Project/Program/Activities for reporting purposes and Fiscal management

providing data needed for fiscal management planning and reports.

Page 30

LOCAL CIVIL REGISTRAR'S OFFICE

FRONTLINE SERVICE PROVIDED: SECURING TRANSCRIPTION OF:*Birth Certificate (Form 1A)*Marriage Certificate (Form 3-A)*Death Certificate (Form 2-A)

Schedule of Availability of Service: Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.

Who may Avail of the Service representative, bring the following such as, valid identification and authorized letter.

Duration : 10 Minutes

How to Avail the ServiceSTEPS SERVICE PROVIDER PERSON IN CHARGE

1 5 Minutes MCR,CLERK

2 Informs the client if has record and encode the data. 4 Minutes MTO Personnel

Ground Floor, Old Municipal Hall, Poblacion,Catarman, Camiguin


: Concerned person of legal age, parents, guardian, attendant at birth, barangay secretary and civil registration agents. If

APPLICANT/

CLIENT

Duration of Activity Under Normal Circumstances

Verify with the Local Civil Registrar's (LCR) Office personnel if has LCR record.

Asks the client and get the data of the requested document.Find the LCR record in the registry of books

Pay to the Cashier at Treasurer's Office for the issuance of official receipt.

Page 30

3 1 Minute MCR,CLERK

END OF TRANSACTION


FRONTLINE SERVICE PROVIDED: APPLICATION FOR REGISTRATION OF BIRTH (REGISTERING NEW BORN CHILD AND LATE REGISTRATION OF BIRTH)

Schedule of Availability of Service: Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.

Who may Avail of the Service delayed registration of birth, either the person himself if 18 years or over, or father/mother/guardian may apply for the

delayed registration.

What are the RequirementsA. TIMELY REGISTRATION(Within 1-30 days after birth)

1. Duly accomplished Certificate of Live Birth (COLB,MF 102, in 4 copies)

3. If legitimate child, marriage certificate of parent.

4. If illegitimate child, duly accomplished Affidavit of acknowledgement/Paternity) at the back of the COLB, for illegitimate

child and Affidavit to use the Surname of the Father (AUSF)

Go back to LCR office and present to Processor the O.R for the processing of the document.

Gives the document and ask the client to review the processed document.



: Concerned person of legal age, parents, guardian, attendant at birth, barangay secretary and civil registration agents. For

2. Duly accomplished Muslim/IP Attachement-MF-102 FOR THE Muslim/Indigenous People, in 3 copies

Page 30

B. DELAYED REGISTRATION

(Beyond 30 days after birth)

* Only original copy and certified photocopies of documents shall be accepted

*All documents should be submitted in three (3) copies

1. Duly accomplished Certificate of Live Birth (COLB,MF 102, in 4 copies)

3. NSO Negative Certification

5. Duly accomplished Affidavit of Acknowledgement/Paternity executed by the father and mother (personal appearance) at the

back of the COLB, for illegitimate child.

6. Duly accomplished Affidavit of delayed Registration executed by informant at the back of the COLB

8. Posting period of 10 days

9.Sworn Affidavit of 2 disinterested persons attesting to the facts and circumstances of birth

10. Any 2 documents (public or private)showing the facts and circumstances of birth like Baptismal certificate, Marriage certificate,

Voter's registration Record, Business Record, GSIS/SSS Record, School Record and Medical Record

11. Affidavit to Use the Surname of the Father (AUSF), if illegitimate child.

Duration 10 days, 50 Minutes

A. TIMELY REGISTRATION OF BIRTHHow to Avail the Service


1 Receives the data of the child and review 5 Minutes MCR,CLERK

Receives the accomplished COLB 3 Minutes MCR,CLERK

2 5 Minutes MTO Personnel

- - -


4. Barangay Captain Certification, if born at home

7. Community Residence Tax.No.,date, place of issue

APPLICANT/

CLIENT


If attended by the midwife or traditional hilot, the informant should report the data of the child to the LCR office for the processing of said document

If attended by the Physician, the document will be made by the hospital records incharge and report to the LCR office.

Client is required to pay to the Cashier at Treasurer's Office for the issuance of official receipt.

Prepares the COLB to be accomplished by the concerned signatories.

(if not married and the Child use the surname of the father)

Page 30

- - -


END OF TRANSACTION

B. APPLICATION FOR DELAYED REGISTRATION OF BIRTHHow to Avail the Service

1 Looks for the record in the Book of Register of Births. 5 Minutes MCR,CLERK



(if not married or the father is not applicable, no fees is required)

Client shall go back to LCR office and present to Processor the O.R.

Processes the registration of the document and release the approved owner's copy of COLB.

Client must verify with the Local Civil Registrar's (LCR) Office personnel if he/she has no LCR record.

Client must apply for delayed registration.Present the documents to the LCRO personnel for verification.

Explains the process of delayed registration of birth, requirements thereof and verify.

Client is required to pay to the Cashier at Treasurer's Office for the issuance of official receipt

Prepares the COLB, affidavit to be accomplished by the concerned signatories and the supporting documents duly certified by the MCR.

Page 30



END OF TRANSACTION


FRONTLINE SERVICE PROVIDED: : APPLICATION FOR R.A.9255 (Affidavit to Use the Surname of a Father)

What are the requirements : 1. Certified true copy of Certificate of Live Birth (COLB,MF 102, in 4 copies) 2. Affidavit to Use the Surname of a Father


After which,the document will be given to the client for his/her review before final documentation and registration thereof.

After 10 days of posting, the affiant go back to the LCR office for the released of COLB owner's copy.

Give the approved delayed registration document owner's copy.


Page 30

3. Community Residence Tax of the parentsWho may Avail of the Service : *The parents of the child should personally visit the office.

*Only original copy and certified photocopies of documents shall be accepted *All documents should be submitted in three (3) copies


How to Avail the Service



2

10 Minutes MTO Personnel

32 Minutes MCR,CLERK

END OF TRANSACTION


FRONTLINE SERVICE PROVIDED: *APPLICATION FOR LEGITIMATION OF THE CHILD

APPLICANT/

CLIENT


Client must present the documents to the Processor for verification. Explains the process of AUSF, requirements thereof and verify.



Client should go back to LCR office and present to Processor the O.R.



Page 30

What are the requirements : 1. Certified true copy of Certificate of Live Birth (COLB,MF 102, in 4 copies) 2. Certified Photocopy of Marriage Certificate, 3. Community Residence Tax of the parents

Who may Avail of the Service : *The parents of the child will personally visit the office. *Only original copy and certified photocopies of documents shall be accepted *All documents should be submitted in three (3) copies

Duration : 12 minutes






END OF TRANSACTION


APPLICANT/

CLIENT


Client must present the documents to the Processor for verification.

Explains the process of Legitimation, requirements thereof and verify.





Page 30

FRONTLINE SERVICE PROVIDED: : APPLICATION FOR DEATH CERTIFICATESchedule of Availability of Service:

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.Who may Avail of the Service : Any member of family of the deceased person of legal age.What are the Requirements : 1. Data of the deceased person

2. Duly accomplished Death Certificate (MF-103)Duration: : 30 Minutes



1 5 Minutes


3 - 3 Minutes -

4The MHO interviews the informant.

5 Minutes MHO

5 5 Minutes Parish Clerk

6 Processes the registration of death duly signed by the MCR. 5 Minutes MTO personnel

7 Go back to LCR office and present the O.R Gives the owner's copy of death Certificate. 2 Minutes LCR Clerk

END OF TRANSACTION

Ground Floor, Old Municipal Hall, Poblacion, Catarman, Camiguin


APPLICANT/

CLIENT



Receives the accomplished Certificate of Death from the hospital. Hospital Records

Incharge,MCR, Clerk

If the deceased died at home, the nearest member of the family will report the data of the deceased person to the LCR office.

Interviews the informant based on the information of the Certificate of Death.Prepare of Certificate of Death and explain the workflow of the concerned signatories.

If the deceased was embalmed,the embalmer will signed first the certification of embalmer.

Proceed to the Office of the Municipal Health Officer for signing and reviewing of Certification of Death

Proceed and report to the Catarman Parish Church for burial recording of death

Tells the informant to report first to the Parish Secretary for the burial recording of death.

Pay to the Cashier at Treasurer's Office for the issuance of official receipt.

Page 30


FRONTLINE SERVICE PROVIDED: : APPLICATION FOR ISSUANCE OF MARRIAGE LICENSESchedule of Availability of Service:

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.

Who may Avail of the Service : Applicants should be of legal age. If below 21 years old, the consent of parents is necessary. If above 22 to 25 years old, only What are the Requirements 1.CENOMAR

2. Birth Certificate of the applicants3. CTR of the Applicants4. Death Certificate of deceased spouse, if widow/widower5. Judicial order of absolute divorce, annulment, presumptive death or declaration of nullity of previous marriage.6. Certificate of legal capacity issued by consular/diplomatic office for foreigner spouse or divorce paper, if divorced.

Duration: : 10 days, 13 minutes



1 Interviews and screen applicants and prescribe requirements. 5 minutes MCR,CLERK

2 10 minutes MCR,CLERK



1:00 p.m.-5:00 p.m.

*Only original copy and certified photocopies of documents shall be accepted. All documents should be submitted in three (3) copies.

APPLICANT/

CLIENT


The Applicant should personally visit the LCR office for interview, screening, advise on requirements to comply.

Applicant sign application for marriage license form. Parents/guardian/witnesses to sign needed documents, as the case may be.Also the applicant is required to pay to the Cashier at treasurer's Office for the issuance of official receipt

Prepares the Application for Marriage License Form and other needed documents, as the case may be.

Page 30


4 Releases the marriage license. 1 minute MCR,CLERK

END OF TRANSACTION


FRONTLINE SERVICE PROVIDED: : APPLICATION FOR LATE REGISTRATION OF DEATHSchedule of Availability of Service:


Who may Avail of the Service: Any member of family of 18 years or over, or father/mother/guardian may apply for the delayed registration.

What are the Requirements 1. Negative Certification from NSO2. Burial Certification from the Church3.Duly Accomplished Affidavit Delayed Registration executed by the informant at the back of Death Certificate

4. Community Residence Certificate*Only original copy and certified photocopies of documents shall be accepted.*All documents should be submitted in three (3 copies

Duration: : 35 Minutes



1 Looks for the record in the Book of Register of Death. 5 Minutes MCR,CLERK


Applicant goes back to the LCR office present to the Processor the O.R. and documents.

Receives and reviews all prescribed documents/official receipts and record application in the Register of Application for Marriage License.Schedule the the pre-marriage counseling.

After 10 days of posting, the applicants go back to the LCR office for the issuance of marriage license.



APPLICANT/

CLIENT





Page 30




END OF TRANSACTION

LOCAL CIVIL REGISTRAR'S OFFICEGround Floor, Old Municipal Hall, Poblacion, Catarman, Camiguin

FRONTLINE SERVICE PROVIDED: : APPLICATION FOR CHANGE OF FIRST NAME IN THE CERTIFICATE OF LIVE BIRTH/OR R.A. 9048Schedule of Availability of Service: : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.Who may Avail of the Service *Either the person himself if 18 years or over, or father/mother/guardian may apply for R.A.9048What are the Requirements : At least two (2) of the following documents showing the correct entry/entries upon which the correction shall be based:

* Baptismal Certificate* Voter's Registration Record*Marriage Certificate*Employment/Service Record*Police/NBI Clearance* GSIS/SSS Record* Business Record* School Record*Any Valid Identification Card*Any Valid Identification Card*Only original copy and certified photocopies of documents shall be accepted.* The documents will be submitted to the Office of the Civil Registrar General, National Statistics Office, Quezon City* Clients are not allowed to hand-carry the document. LCR has to mail the documents.


Prepares the Death Certificate, affidavit to be accomplished by the concerned signatories and the supporting documents duly certified by the MCR.



After 10 days of posting, the affiant go back to the LCR office for the released of Death Certificate owner's copy.

Give the approved delayed registration document owner's copy.

Page 30

Duration : 22 MinutesHow to Avail the Service


1 Interview the petitioner and prescribe requirements. 10 Minutes MCR,CLERK

2 Verify and receive all the documents. 5 Minutes MCR,CLERK


(Publication Fee)


5 Release the the annotated document to the petitioner. 2 Minutes MCR,CLERK

END OF TRANSACTION

APPLICANT/

CLIENT


The petitioner should personally visit the LCR office for an interview and advise on requirements to comply.

Present all the prescribed documents to the person in charge in the LCR office.

Pay to the Cashier at treasurer's Office for the issuance of official receipt.

Prepare the application form for petition for change of first name and other needed documents.

(Fees shall be pay to The Mindanao Gold Star Daily Newspaper representative)Petitioner should go back to the LCR office to present to

the Processor the O.R.and sign the petition form for change of first name.

Explain to the petitioner the process of R.A.9048 and its duration

After 3 months of processing period of the said document, the petitioner shall go back to the LCR office for the release of annotated document.

Page 30


FRONTLINE SERVICE PROVIDED: : APPLICATION FOR CORRECTION OF ENTRY IN THE CERTIFICATE OF LIVE BIRTH,MARRIAGE AND DEATH CERTIFICATE OR R.A.9048

Schedule of Availability of Service: : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.) Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.

Who may Avail of the Service *Either the person himself if 18 years or over, or father/mother/guardian may apply for R.A.9048

What are the Requirements : At least two (2) of the following documents showing the correct entry/entries upon which the correction shall be based:

* Baptismal Certificate* Voter's Registration Record*Marriage Certificate*Employment/Service Record*Police/NBI Clearance* GSIS/SSS Record* Business Record

Page 30

* School Record*Any Valid Identification Card*Only original copy and certified photocopies of documents shall be accepted.

* The documents will be submitted to the Office of the Civil Registrar General, National Statistics Office, Quezon City* Clients are not allowed to hand-carry the document. LCR has to mail the documents.

Duration : 3 Months and 22 Minutes

How to Avail the ServiceSTEPS SERVICE PROVIDER PERSON IN CHARGE

1 Interview the petitioner and prescribe requirements. 10 Minutes MCR,CLERK



4 Explain to the petitioner the process of R.A.9048 5 Minutes MCR,CLERK

5 Release the the annotated document to the petitioner. 2 Minute MCR,CLERK

END OF TRANSACTION

MUNICIPAL TREASURER'S OFFICE

Frontline Service : PROCESSING OF BUSINESS PERMITSchedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.Who may Avail of the Service : Business owners/operatorsWhat are the Requirements : Application Form to be filled up by client, Barangay Clearance, Clearances from, Sanitary, Police &Fire Department, O.R.Duration : 27 mins.



APPLICANT/

CLIENT

Duration of Activity Under Normal CircumstancesThe petitioner should personally visit the LCR office for an

interview and advise on requirements to comply.2. Present the all the prescribed documents to the person in charge in the LCR office.Pay to the Cashier at treasurer's Office for the issuance of official receipt.

Prepare the application form for petition for correction of entry and other needed documents.Petitioner should go back to the LCR office to present to

the Processor the O.R.and sign the petition form for correction of entry.


APPLICANT/

CLIENT



Page 30STEPS SERVICE PROVIDER PERSON IN CHARGE

1 Submit Barangay Clearance & Sanitary Permit Receive Barangay Clearance & Sanitary Permit 3 mins. Clerk Aide & RCCI

2 Fill-up Application Form for Business Permit Assist the tax payer in filling up properly 5 mins. Clerk Aide & RCCI

3 10 mins. Assistant Mun. Treasurer

4 10 mins. Assistant Mun. Treasurer

5 5 mins. Municipal Treasurer

6 Issuance of official receipts base on the approved worksheet 10 mins. RCCI

7 Detached the worksheet for the office file 3 mins. RCCI/Clerk Aide

8 Instruct the tax payer next office to process permit 5 mins. RCCI

END OF TRANSACTION

APPLICANT/

CLIENT



Evaluate and assess filled up Application Form as to the declared sales

Prepare Worksheet as to the amount to be paid based on the Application Form & assessment

Review the documents needed/required and the computation as to the legal basis and approved the worksheet

Receive O.R., Application Form, Brgy. Clearance and Sanitary Permit

Page 30


Frontline Service : REAL PROPERTY ASSESSMENT TAXSchedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.Who may Avail of the Service : Lot owners/RepresentativesWhat are the Requirements : Tax DeclarationDuration : 1 hr. & 6 mins.



1 Submit previous issued O.R. of Real Property Tax Receives the O.R. 3 mins. RCCI

2 Verify the O.R. to office carding if posted 5-10 mins.

3 Refers to Mun. Assessor's Office if revised 10 mins.

4 Compute taxes RCCI

5 5 mins. RCCI

6 5-10 mins. RCCI

7 Issuance of O.R. 10 mins. RCCI

8 Receive issued O.R./O.Rs Receive the payments and taxpayer's O.R./O.Rs issued 3 mins. RCCI

9 Clerk Aide post the issued O.R./O,Rs in the office carding Clerk Aide

END OF TRANSACTION

APPLICANT/

CLIENT



RCCI Clerk Aide

RCCI Clerk Aide

20-30 mins base on the no. of years to be

paid

Present/inform the taxpayer the total amount computed/assessed

If the taxpayer cannot pay the whole amount being computed/assessed, adjust the no. of years depending on the taxpayer

Depend on the values of O.R./O.R.s issued

by RCCI

Page 30

MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE

Frontline Service : DELIVERY OF BASIC SOCIAL WELFARE SERVICESSchedule of Availability of Service : Monday 9:00A.M to 12:00pm 1:00 P.M. to 5;00P.M.( Flag Raising for 8:00-9:00A.M.)

Tuesday to Friday 8:30 to 5:00 P.M.Who May avail of the Service : Marginalized/Indigent clientsWhat are the Requirements

: 1. PCSO/Other Hospital a. Brgy. Certificate of indigency b. Assessor's Certificate of no assets/properties c. Medical Abstract 2. Emergency Assistance a. Medical Assistance - Medical prescription b. Burial Assistance - Death Certificate c. Fire - Bgry. Certificate of indigency - Certification from the Bureau of fire Dept. d. Livestock/Farm - Certificate from the Mun. Agriculture Office e. Children in conflict with the Law - Court order - Birth Certificate - School Records - Brgy. Certificate of Indigency - Medical Certificate - Police Blotter 3. Solo Parent

- Death certificate of Spouse - Birth Certificate of Children (minor) - ID Picture

- Brgy. Certificate on number of years of residency

Page 30

4. Senior Citizen - Membership registration

- Issuance of ID/Purchase booklet - Assistance Long Term Care for Senior - indigent senior citizen 70 years old and above

5. Day Care Service - 3 - 4 yrs. Old Children

- Conduct of Capability Enhancement Training6. Natural Family Planning/Marriage counseling Services

led twice a month - PMC is scheduled every 3rd Thursday of the month

- Supervise and monitor DCC/DCw's

- NFP Barangay classes is scheduled

Page 30


Who may Avail of the Service : Indigent clientSchedule of Availability of Service : Monday 9:00A.M. - 5:00P.M.(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M.-12:00NOON 1:00P.M.-5:00P.M.

How to avail of the ServiceStep Applicant/ Service Provider Duration of Activity Person in

Client Under Normal chargeCircumstances

1 Client seeks assistance from MSWD office Conduct interview with client to determine

eligibility of the programs and provide 30 min - 1 hour requirements for compliance

2 Client submit requirements Receives/review submitted documents/ 10 minutes requirements

3 Client may follow-up / come to the office Assist client for the release of assistance 20 minutesper scheduled release

END OF TRANSACTION

Frontline Service : AVAILMENT OF ASSISTANCE TO INDIVIDUALS IN CRISIS SITUATION (AICS)

Social Welfare Assistant

Social Welfare Assistant

Assistant Mun. Treasurer

Page 30


Who may Avail of the Service : Referred ClientsSchedule of Availability of Service : Monday 9:00A.M. - 5:00P.M.(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M.-12:00NOON 1:00P.M.-5:00P.M.What are the Requirements : Referrals, Medical AbstractDuration : 1 day

How to Avail of the ServiceStep Applicant/ Service Provider Duration of Activity Person in


1 Client seek for assistance 30

Prepare and issue referrals 30

2 Client submit requirements 1hr

Prepare draft of Case Study report 1-2 hrs

Release of approved Case Study Report on the 2nd day

END OF TRANSACTION

Frontline Service : AVAILMENT OF SOCIAL CASE STUDY REPORT AND REFERRALS

Conduct interview and assess if client is qualified to avail the services,

Mun. Social Welfare & Dev. Officer

Mun. Social Welfare & Dev. Officer / Social Welfare Assistant


Mun. Social Welfare & Dev. Officer

Page 30


: PROCESSING FOR THE RELEASE OF ID AND PURCHASE BOOKLET OF SENIOR CITIZENWho may Avail of the Service : 60- yrs. Old aboveSchedule of Availability of Service : Monday 9:00A.M. - 5:00P.M.(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. - 5:00P.M.What are the Requirements : Filled - up Application FormDuration : 2 days



1 Client seek for assistance Conduct interview based on application forms 30 minutes SWA/

2 Submit ID picture Accepts and review the filled up forms 25 minutes OSCA Clerk

Prepare Id/Purchase booklet 1-2 hrs

Approval of ID/Purchase Booklet 30 minutes OSCA Chairman

Municipal Mayor

Release of ID/Purchase booklet on the 2nd day SWA/OSCA Clerk

END OF TRANSACTION

Frontline Service

Page 30


: DAY CARE SERVICESWho may Avail of the Service : Children 3- 4.11 yrs oldSchedule of Availability of Service : Whole year roundWhat are the Requirements : List of Day Care ChildrenDuration



1 Day Care worker submit list of Day Care children Review and check the list of day care children 30 minutes MSWDO/CLERK

2 Day Care worker attend meetings as scheduled Conduct of monthly meeting every last Friday of the month 1 day MSWDO

Visit to Day Care Centers twice a week as scheduled 4 hrs. MASWD

3 Day Care Worker claim honorarium 4 hrs SWA

2 hrs Mun. Treasurer

END OF TRANSACTION

Frontline Service

: 2 days, 2 hours & 30 mins.

Processing of DCW's honorarium (quarterly)

Release of honorarium to the Barangay Treasurer

Page 30


: CONDUCT OF MARRIAGE COUNSELING, NATURAL FAMILY PLANNING AND PARENT EFFECTIVENESS SESSIONSWho may Avail of the Service : MSC- would be couples

: NFP and PES - Married couple of Reproductive AgeSchedule of Availability of Service : MCS- every 3rd Wednesday on the month

: NFP and PES - 1 group per monthWhat are the Requirements : 10 -15 couples per sessionsDuration : 2 hours & additional 2 hours per topic being lectured



1 Clients fill- up information sheets Interview participants 1 hr

Conduct survey of clients in the barangay

organized clients into groups & conduct orientation

2 Attend the scheduled sessions

Discuss and conduct lecture on topics based on modules

2 hrs per topics

Frontline Service

Social Welfare Assistant / Mun. Social Welfare & Dev. Officer


Page 30

Issuance of MSC certificates

1 hr.

END OF TRANSACTION



Page 30


FEES FORM

- -

- -

- -

END OF TRANSACTION


Page 30


FEES FORM

Registration Form

- -

- -

- -

- -


P20.00 from respective barangay Barangay Certification

Non-Motorized banca - P20.00/unit Motorized banca Below 10 HP - P50.00/unit

Page 30

- -

END OF TRANSACTION


: 4 hrs. and 57 min. (Duration of time when processed at the LGU except for the remittance of insurance premium at CDO)

FEES FORM

- -

- -

- -

- BLBLPCA

- -

- -

- BLBLPCA

- -

Page 30

-

- -

END OF TRANSACTION


FEES FORM

- -

- -

- JO

- JO

1.25/kg JO

- O.R. & JO


: 43 mins. excluding the time on milling of corn & grits depending on the quantity and its releases/hr.

Page 30

- -

- -

END OF TRANSACTION

Page 30


FEES FORM

- -

P10.00/seedling -

- -

- -

END OF TRANSACTION


Page 30


FEES FORM

- -

- -

- -

- -

- -

- -

- -

- -

- -

END OF TRANSACTION


Page 30


: Deed of Sale/Deed of Donation/Deed of Exchange/Extra Judicial Partition/Approved Plan/Tax Clearance Certificate, etc.

FEES FORM

- -

- -

- -

- -

- -


Page 30

END OF TRANSACTION

Page 30


FEES FORM

- -

P30.00 Official Receipt (MTO)

-

END OF TRANSACTION

ISSUANCE OF REAL PROPERTY CERTIFICATION/CERTIFIED TRUE COPY/PLAIN COPY OF TAX DECALRATION: Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tax Declaration/Cer-tification

Page 30


FEES FORM

- -

- -

- -

-

- PFI

- HBMR

-

- NTP Treatment

-

END OF TRANSACTION

Page 30


FEES FORM

- Sanitary Form

- -

- -

- -END OF TRANSACTION

Page 30


FEES FORM

P30.00 -

-

Card

- -

- -

- -

P10.00 - penalty for los

Page 30


Tuesday - Friday 8:00:00A.M. - 12:00 NOON 1:00P.M. - 4:00P.M. (4:00P.M.- 5:00P.M. RECORDING)

FEES FORM

- Lab request

- -

- -

- -

- -

- Lab request form

END OF TRANSACTION

Page 30


FEES FORM

-

- NTP Treatment Card

- -

END OF TRANSACTION

NTP Laboratory Request Form

Page 30


FEES FORM

- Letter request

- -

- -

- -

- -

END OF TRANSACTION


Page 30


FEES FORM

Prescribed Form

- -

P210.00 -

- -

- -

- -

END OF TRANSACTION


Page 30


FEES FORM

- -

- -

- -

- -

- -

END OF TRANSACTION


: Letter request for the Preparation of Program of Works address to the Municipal Engineer with Barangay Resolution and Certificate

Page 30


: Duly accomplish prescribed Form, Plan Specification, Cost of Estimates, Deed of Absolute Sale/Tax Declaration/Letter

FEES FORM

- -

- -

P100.00 - -

-

- -

- -

END OF TRANSACTION


Depend on the assessment made by

the Engineering's Office

Page 30


: Duly accomplish prescribed Form signed and sealed by the Electrical Engineer, Approved Building Permit and Electrical Plan

FEES FORM

- Prescribed Forms

-

-

P15.00 -

- -

- -

END OF TRANSACTION


Depend upon the number of lights



Page 30


: Household waste and institutional waste must be placed in front of individual residence/institution

FEES FORM

- -

- -

- -

END OF TRANSACTION


Page 30


: TECHNICAL SERVICES OF BARANGAY PREPARATION, AUTHORIZATION AND REVIEW and PROCESSING OF OBLIGATION REQUEST

FEES FORM

None

None Legal issuances

- Budget Forms

- Budget documents

-

-

- technical analysis

END OF TRANSACTION


: Barangay Annual and Supplemental Budgets,Payroll, Billings, Purchase Request, Job Order, etc.

duly signified obligation slip

AIP,budget forms, legal issuances, trial

balance

Budget execution forms

Page 30


FEES FORM

None

P40.00


: Concerned person of legal age, parents, guardian, attendant at birth, barangay secretary and civil registration agents. If

Birth Certificate (FORM 1A),Marriage Certificate (FORM 3-A),Death Certificate (FORM 2-A)

Official Reciept (Accountable Form No.51)

Page 30

None

END OF TRANSACTION


APPLICATION FOR REGISTRATION OF BIRTH (REGISTERING NEW BORN CHILD AND LATE

delayed registration of birth, either the person himself if 18 years or over, or father/mother/guardian may apply for the




: Concerned person of legal age, parents, guardian, attendant at birth, barangay secretary and civil registration agents. For


Page 30

5. Duly accomplished Affidavit of Acknowledgement/Paternity executed by the father and mother (personal appearance) at the


10. Any 2 documents (public or private)showing the facts and circumstances of birth like Baptismal certificate, Marriage certificate,

Voter's registration Record, Business Record, GSIS/SSS Record, School Record and Medical Record

A. TIMELY REGISTRATION OF BIRTH

FEES FORM

- -

- -

-

P250.00 -


Official Receipt (Accountable Form No.51)

Page 30

None -

END OF TRANSACTION

B. APPLICATION FOR DELAYED REGISTRATION OF BIRTH

None

- -

-

Certificate of Live Birth (Form No.102)

Register of Book of Births

50.00 (Delayed Registration) and 30.00

for affidavit fee

Page 30

- -

-

END OF TRANSACTION



Page 30

FEES FORM

- -

-

END OF TRANSACTION


250.00 (R.A.9255), 30.00(Acknowledgement of Paternity), 50.00 (OCRG Fee)



Page 30

FEES FORM

- -

-

END OF TRANSACTION


100.00 (Legitimation Fee), 50.00 (OCRG Fee)



Page 30

FEES FORM

None

None -

- -

None -

- -

P20.00 -

- -

END OF TRANSACTION


Death Certificate (MF-103)

Page 30


: Applicants should be of legal age. If below 21 years old, the consent of parents is necessary. If above 22 to 25 years old, only

5. Judicial order of absolute divorce, annulment, presumptive death or declaration of nullity of previous marriage.6. Certificate of legal capacity issued by consular/diplomatic office for foreigner spouse or divorce paper, if divorced.

FEES FORM

- -

P250.00 MF N0.90


*Only original copy and certified photocopies of documents shall be accepted. All documents should be submitted in three (3)

Page 30

- -

P2.00 -

END OF TRANSACTION


: Any member of family of 18 years or over, or father/mother/guardian may apply for the delayed registration.

3.Duly Accomplished Affidavit Delayed Registration executed by the informant at the back of Death Certificate

*Only original copy and certified photocopies of documents shall be accepted.*All documents should be submitted in three (3 copies

FEES FORM

None

- -



Page 30

-

- -

-

END OF TRANSACTION


: APPLICATION FOR CHANGE OF FIRST NAME IN THE CERTIFICATE OF LIVE BIRTH/OR R.A. 9048

*Either the person himself if 18 years or over, or father/mother/guardian may apply for R.A.9048: At least two (2) of the following documents showing the correct entry/entries upon which the correction shall be based:

*Only original copy and certified photocopies of documents shall be accepted.* The documents will be submitted to the Office of the Civil Registrar General, National Statistics Office, Quezon City* Clients are not allowed to hand-carry the document. LCR has to mail the documents.

50.00 (Delayed Registration) and 30.00 for affidavit fee

Certificate of Death (Form No.103)


Page 30

FEES FORM

- -

- -

(P2,000.00) -

- R.A.9048 Form 4.1

-

END OF TRANSACTION

P3000.00 (P500.00 for services fee)

Official Receipt (Accountable Form

No.51)

Form 1A (Birth Certificate)

Page 30


: APPLICATION FOR CORRECTION OF ENTRY IN THE CERTIFICATE OF LIVE BIRTH,MARRIAGE AND DEATH CERTIFICATE OR R.A.9048

*Either the person himself if 18 years or over, or father/mother/guardian may apply for R.A.9048: At least two (2) of the following documents showing the correct entry/entries upon which the correction shall be based:


Page 30

*Only original copy and certified photocopies of documents shall be accepted.

* The documents will be submitted to the Office of the Civil Registrar General, National Statistics Office, Quezon City* Clients are not allowed to hand-carry the document. LCR has to mail the documents.

FEES FORM

- -

- -

- R.A.9048 Form 1.1

- -

END OF TRANSACTION



: Application Form to be filled up by client, Barangay Clearance, Clearances from, Sanitary, Police &Fire Department, O.R.

FEES FORM



Page 30 FEES FORM

-

- Application Form

- Application Form

Based on assessment Worksheet

Based on Assessment

Based on worksheet -

- -

-

END OF TRANSACTION

Barangay Clearance Sanitary Permit

Clearances: Barangay, Sanitary; Application Form &

Worksheet

O.R., Application Form, Barangay Clearance and Sanitary Permit

Page 30



FEES FORM

- O.R.

- Card

- Tax Declaration, O.R.

-

- -

-

Base on computation O.R.

Office Carding

- Office carding

END OF TRANSACTION

Base on year computed

Depend on the the taxpayer

Amount issued based on O.R.

Page 30


-

Page 30

Page 30


Fees Form

None

None Acknowledgment

END OF TRANSACTION

General Intake sheets

Certificate of eligibility

Burial Assistance form 200

Page 30


Fees Form

- -

- -

- -

END OF TRANSACTION

Page 30


: PROCESSING FOR THE RELEASE OF ID AND PURCHASE BOOKLET OF SENIOR CITIZEN

Fees Form

- -

- -

- -

- -

- -

- -

END OF TRANSACTION

Page 30


Fees Form

- -

- -

- -

- -

- -

- -

END OF TRANSACTION

Page 30


: CONDUCT OF MARRIAGE COUNSELING, NATURAL FAMILY PLANNING AND PARENT EFFECTIVENESS SESSIONS

Fees Form

- -

- -

Page 30

- -

- -

END OF TRANSACTION

Page 129


Frontline Service : PRE - AUDIT & CONTROL OF PAYROLLS

Schedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.) Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.

Who May Avail of the Service : Internal Clients from various departmentsWhat are the Requirements :

A. First Salary 1. Appointment duly approved by the appointing authority 2. Oath of Office 3. Statement of Assets and Liabilities 4. Daily Time Records 5. Certificate of Assupmtion 6. Additional case in case of transfer a. Clearance from previous office b. Certificate of last salary received from former office verified by auditor (COA Cir. No. 92-3889)

B. Payment to Suppliers 1. Purchase request 2. Purchase Order 3. Inspection and Acceptance 4. Canvass and Abstract

C. Cash Advances on travel 1. Travel Order 2. Itinerary 3. Memorandum or communication from the agency/office, if applicable

D. Cash Advances for Payroll Fund 1. Daily Time Record 2. Contract of Services for casual employees 3. Job Ordeer

Page 130

E. Replenishment of Petty Cash Fund 1. Petty cash vouchers 2. Official ReceiptsF. Payment of materials for construction 1. Purchase Request 2. Purchase Order 3. Program of Works 4. Acceptance and Inspection 5. BAC Resolution

G. Payment for Repairs and Maintenance 1. Pre-inspection 2. Inspection and acceptance 3. Purcahse Order 4. Job Order 5. Purchase Order 6. Pakyaw contracts, if applicable

H. Subsidies/Donations 1. Letter request or resolution from the LGU concerned 2. Program of Work, if applicable

Duration : 4 days & 5 hrs.



1 Receive and record payrolls 30 mins. Casual Clerk

2 Examine and evaluate completeness of documents/Payrolls Accounting Clerk

2-A If not complete, return documents to concerned department 30 mins.

3 15 mins. Accounting Clerk

4 Review, Check and Evaluate Documents/Payrolls 2 hrs. Municipal Accountant

APPLICANT/ CLIENT



Submit Departments Payroll, and Other Documents Receiving Officer

3 days, 5 hrs. and 30 mins.

If complete, forward documents to the Municipal Accountant for review

Page 131

4-A If diapproved, return documents to concerned department 30 mins. Municipal Accountant

END OF TRANSACTION

MUNICIPAL AGRICULTURE OFFICECompol, Catarman, Camiguin

Frontline Service


Who May Avail of the Service : Fisherfolks, Fish Wardens and concern citizenWhat are the Requirements : Inform personally, trhough telephone or written request letter if anyDuration : 7 hrs. and 50 mins.



1 Conduct interview 20 mins.

30 mins.

4 hrs.

3 hrs.

END OF TRANSACTION

: FISHERY LAW ENFORCEMENT

APPLICANT/ CLIENT



Request assistance on illegal fishing personnally, through telephone or written if any

AT/ MFLET Team

Inform other members of MFLET Team for the conduct of immediate response and surVeillance on illegal fishing

AT/ MFLET Team

MLET Team proceed to the area where elligal activity is undertaken for investigation

AT/MFLET Team

*If proven illegally engage in illegal fishing, the MLET Team with the illegal fishers proceed to the Police Station for further investigation

AT/MFLET Team

Page 132


Frontline Service


who may avail of the service : Owner/Operator of fishing banca and gearsWhat are the Requirements : Brgy. Certification

Registration FormDuration : 1 day 2 hrs. & 16 mins.



1 1 minute AT

Examine Barangay Certifcation 5 minutes AT

Give Form to client 1 minute AT

2Assist applicant in filling up of form

5 mins. AT

Receive and review filled up form 3 mins. AT

3 Accepts payment and issue Official Receipt 1 hr. & 30 mins.. MTO Collectors

4 Accept documents 1 hr. & 30 mins. At

4 hrs. AT MAO

1 hr. & 30 mins. AT

1 hrs. & 30 mins. AT

: MUNICIPAL REGISTRATION OF FISHING VESSELS & FISHING GEARS

APPLICANT/ CLIENT



Submit Barangay Certification of his/her present residence and ownership of fishing vessel or fishing gears and Community Tax Certificate

Received Barangay Certification and Community Taxt Certificate

Fill - up the Application Form for Registration and returned to AT

Client proceed and pay Registration Fee of boat and gear at Mun. Treasurer's Office, Main Bldg., Municipal Hall, Poblacion, Catarman, Camiguin

Applicant submit documents back to MAO Office (from Mun. Hall back to MAO Office

Conduct actual inspection of fishing boat, fishing gears and conduct ad-measurement

Forward Filled-up Registration Form to Mayor's Office for signature (from MAO, Compol to Municipal Hall)

Return dully signed Registration Form to Mun. Agric'l. Office (from Mun. Hall to MA Office)

Page 133

5 Accepts duly signed Registration Form Release for applicant's copy of approved Registration Form 1 min. AT

END OF TRANSACTION


Frontline Service

Who may Avail of the Service : Livestock FarmersSchedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.What are the Requirements : 4 copies 2x2 ID picture

Community Tax No.Duration : 4 hrs. and 57 min. (Duration of time when processed at the LGU except for the remittance of insurance premium at CDO)



1 Interested farmer applies for carabao dispersal personally Interviews/assessess interested farmer livestock applicant 15 mins.

If quallifies, give requirements to be accomplished: 3 mins. AT

1) 4 copies of 2x2 ID picture

2) Community Tax No.2 Client submit the ff: Received 2 mins. AT

1) 4 copies 2x2 ID picture2) Community Tax No.

20 mins. AT

Reviews and explains the contents of the contract 10 mins. AT

Return back the contract 1 min. AT

3 Client receives, sign and return back the contract Receives and sign by the AT Livestock and MAO 3 mins. AT - Livestock MAO

4 hrs. AT

4 Accepts payment 1 min. AT

: AVAILMENT OF CARABAO DISPERSAL PROGRAM

APPLICANT/ CLIENT

DURATION OF ACTIVITY UNDER NORMAL CIRCUMSTANCES

MAO AT

Accomplishes Brgy. Livestock Breeding Loan Program Contract Agreement (BLBLPCA)

Forwards duly accomplishedLoan Contract to Mayor's Office, Main Bldg., Mun. Hall, Catarman, Camiguin (from MA Office to Mun. Hall) for approval and return back to MA Office, Compol, Catarman, Camiguin

If approved, dispersal recepient pays Livestock Insurance Premium

Page 134

5 PCIC Region 10 ,CDO City Issue Livestock Insurance Policy AT

6 Release the approved BLBLPCA to carabao dispersal recepient 2 mins.

END OF TRANSACTION

* forms are available Free of Charge


Frontline Service

Who may Avail of the Service : Rice and Corn Mill FarmerSchedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.What are the Requirements : Rice and corn grains be brought to Municipal Nursery, Compol, Catarman, CamiguinDuration : 43 mins. excluding the time on milling of corn & grits depending on the quantity and its releases/hr.



1 Accepts dried rice and corn grains 10 mins.

MAO Staff/Operators weigh dried rice or corn grains 10 mins.

5 mins.

2 Submit Job Order Accepts JO and return back 10 mins. AT

3 Pay the required amount Accepts payment 5 mins. At Collector-Designate

4 Present the O.R. Accepts and review 3 mins.

MAO Staff remit insurance premium to Philippine Crop Insurance Premium (PCIC), Cagayan de oro City

Depend on when to submit at CDO

Accept approved Barangay Livestock Breeding Loan program Contract Agreement (BLBLPCA)

MAO AT

: RICE AND CORN MILLING SERVICES

APPLICANT/ CLIENT


Farmers deliver dried rice and corn grains to Municipal Nursery, Compol Catarman, Camiguin for milling



Issue job order and requires farmer to bring it to MA Office for payment of milling services



Page 135

5 Accepts milled rice or corn grits Release rice or corn grits depending on the quantity

END OF TRANSACTION

Milling Operator milled the rice and corn grains depending on the quantity

Depending on the quanitity of grits and corn to be milled/hr.


Depending on the quantity of milled grits and corn/hr.


Page 136


Frontline ServiceWho may Avail of the Service : Farmers of lanzones and other fruit treesSchedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.What are the Requirements : Personal appearanceDuration : 48 mins.



1 15 mins. AT

2 Accepts payment & issue O.R. 10 mins AT

3 Present O.R. Sees to it how many seedlings being paid 3 mins AT

Releases number of seedlings being paid 20 mins. AT

END OF TRANSACTION

: AVAILMENT OF LANZONES SEEDLINGS AND OTHER FRUIT TREES

APPLICANT/ CLIENT


Farmers must personally applies for the availment of lanzones seedlings & other fruit trees

Conducts interview and assesses if farmer is qualified to avail the services

If qualified, requires to pay the number of seedlings he/she wants to avail

Pay according to the number of seedlings he/she wants to avail

Page 137


Frontline ServiceWho may Avail of the Service : Farmers

Swine RaisersSchedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.What are the Requirements : Personal request or written requestsDuration : 3 hrs. and 9 mins.



1 Conducts interview 10 mins. AT

Gives the record book for recording and signing 1 min. At

2 Accomplishes entries in the record book and return back Accepts and review the filled up entries 5 mins. AT

3 Pays the service fee Accepts payment 5 mins. AT

Set schedule to visit the requesting party 3 mns. AT/A.I. Technicaian

1 hr. A.I. Technicain

Conducts the artificial insemination 30 mins. A.I. Technician

Monitors the sow if it is pregnant or not 15 mins. A.I. Technician

Does follow-through or second service if sow is not pregnant 30 mins. A.I. Technician

30 mins.

END OF TRANSACTION

: ARTIFICIAL INSEMINATION (A.I.) SERVICE

APPLICANT/ CLIENT


Requests personally for artificial insemination services for swine

If scheduled has given, AT visits the house of the requesting party and collects semen

Monitor date of parturation to know number of piglets and immunization of piglets.

Page 138


Frontline ServiceSchedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.Who May Avail of the Service : Tax Payers/Real Property OwnersWhat are the Requirements : Deed of Sale/Deed of Donation/Deed of Exchange/Extra Judicial Patition/Approved Plan/Tax Clearance Certificate, etc.Duration : 4 working days (simple)

5 days (complex) Processing time 4 working days, 5 hours and 30 mins.



1 Submit all required documents Receives and examines documents 5 mins. Assessment Clerk II

If document is complete 1 working day Tax Mapping Aide - Schedule for actual inspection

- Inform the client of the date/time of inspection

If not complete

2 If in order

1 hour

4 hrs. Assessment Clerk

3 Apprval 3 working days Provincial Assessor

4 20 mins. Assessment Clerk II

5 Receive Tax Decalration Record/release the Tax Declaration 5 mins. Clerk/Assessment

: ISSUANCE OF TAX DECLARATION

APPLICANT/ CLIENT


- Return the document of client and inform to comply the requirements.

- Inform the client to come back after 2-3 days after inspection

- Prepare Field Appraisal and Assessment Sheet/Tax Decalration

Assessment Clerk/Municipal Assessor

- Submit Faa and Tax Declaration to Provincial Assessor for approval

Receive approved Tax Decalration from Provincial Assessor's Office

- Convert into digitized Tax Decalration into Real Tax Assessment and Collection System database. Cancel previous Tax Declaration and Faas. Record to logbook

Page 139

END OF TRANSACTION

Page 140


Frontline ServiceSchedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.Who May Avail of the Service : Tax Payers/Real Property OwnersWhat are the Requirements : Offical Receipt of Certification Fee (To be paid at MTO)Duration : 17 minutes (simple)



1 Attends client request 5 mins. Assessment Clerk II

10 mins

2 Receive Tax Decalration and or Certification 2 mins

END OF TRANSACTION

: ISSUANCE OF REAL PROPERTY CERTIFICATION/CERTIFIED TRUE COPY/PLAIN COPY OF TAX DECALRATION

APPLICANT/ CLIENT


Requesting for a Certification/Certified True Copy/Plain Copy of the Tax Declaration

- Issue Certification of Real Property/Certified True Copy /Plain Copy of Tax Declaration


Release Certification/Certified True Copy/Pain Copy of Tax Declaration


Page 141


Frontline ServiceSchedule of Availability of Service : Monday (Flag Raising from 8:00A.M. - 9:00 A.M.)

MWF 9:00AM - 11:30A.M. 1:00P.M. - 4:00P.M. (4:00P.M.-5:00P.M. - RECORDING) TTH 1:00 P.M. - 5:00P.M. Field Work

Who May Avail of the Service : OPD CleintWhat are the Requirements : Accomplish ITR, Family Planning Form 1, ECCD Card, HBMRDuration : 40 mins.



1 Patient goes to OPD to get priority number Gives priority number 2 mins OPD Staff

2 Patient reports to table 1 for registration Interviews client 4 mins. OPD Staff

3 Takes vital signs 5 mins. OPD Staff

4 Refers client to concerned health staff for consultation 20 mins.

Dental Check-up Dental Room 30 mins. Dentist

MCH Family Planning - Midwife's Room 30 mins. Midwife

Medical Chech-up - Doctor's Room 30 mins. MHO

EPI - OPD 30 mins. MHO Staff

NTP - Nurse's Room 5-10 mins PHN

5 To pharmacy for final instruction & issuance of medicines Evaluate ITR with doctor's order Pharmacy in-Charge

END OF TRANSACTION

: PATIENT CONSULTATION

APPLICANT/ CLIENT


Patient proceeds to Table 2 for history taking & vital signs taking

Patient has to stay in the designated room & wait for his/her turn

Page 142



Monday - Friday 1:30P.M. - 4:30P.M.Who May Avail of the Service : Business OperatorsWhat are the Requirements : Barangay Clearance with Official ReceiptDuration : 10 mins. & 7 secs.



1

2 Fills-up Sanitary Form 5 mins. OPD Staff

3 Reviews needed requirements and put her initial signature 2-5 mins. MHO Secretary

4 Signs the Sanitary Permit 5 secs. MHO Secretary

5 Releases the Sanitary Permit 2 secs. MHO Secretary

END OF TRANSACTION

: ISSUANCE OF SANITARY PERMIT

APPLICANT/ CLIENT


Applicant secures Barangay Clearance from their respective barangay

Applicant secures & fills out Sanitary Form at the Out Patient Dep't.

Applicant submits accomplished Sanitay Permit from MHO Secretary for correction, if any

MHO Secretary passes on to Municipal Health Officer the properly accomplished Sanitary Permit for her signature

MHO Secretary releases duly signed Sanitary Permit to the applicant

Page 143



Monday - Wednesday -Friday 1:00P.M. - 4:00P.M. (4:00P.M.-5:00P.M. RECORDING)Who May Avail of the Service : Cleint What are the Requirements : Official Receipt as proof of paymentDuration : 20 mins. & 3 secs.



1 Client requests for medical certificate at MHO 5 mins. OPD Staff

2 Client secures priority number at the Out Patient Dep't. Gives priority number 3 secs. OPD Staff

3 Cleint reports to Table 1 for registration Interviews regarding personal data 4 mins. OPD Staff

4 Cleint proceeds to Table 2 for history & vital signs taking Takes and records vital signs 5 mins OPD Staff

5 5 mins. MHO

6 1 min. Pharmacy Staff

END OF TRANSACTION

: ISSUANCE OF MEDICAL CERTIFICATE

APPLICANT/ CLIENT


Directs client to pay necessary fees at the Municipal Treasurer's Office

Client reports to doctor's room & wait for his/her number to be called

Doctor assesses the client & issue properly accomplsihed medical certificate

Client finally proceed to pharmacy for recording & instruction, if any

Release the properly accomplished medical certificate to the client

Page 144



Monday 9:00A.M. - 5:00P.M. Tuesday - Friday 8:00:00A.M. - 12:00 NOON 1:00P.M. - 4:00P.M. (4:00P.M.- 5:00P.M. RECORDING)

Who May Avail of the Service : TB Symptomatic PatientWhat are the Requirements : Sputum exam request from the physicianDuration : 3 hrs. 35 mins. & 2 secs. excluding notification of patient



1 Receives the request 2 secs. Microscopist

2 3 mins. Microscopist

3 2 mins. Microscopist

4 Smearing & gram staining of specimen 3 hrs. Microscopist

5 Examination of slides Reading of slides 30 mins. Microscopist

6 Informed the patient MIcroscopist

END OF TRANSACTION

: SPUTUM MICROSCOPY

APPLICANT/ CLIENT


Patient has to present sputum requests form from the physician to the microscopist

Micorscopist will instruct the client on how and when to collect the correct specimen, then give the labelled sputum cup

Patient will submit on the spot the first collected sputum, a day after the 2nd & 3rd collected specimen

Receives and checks if the sputum susbmitted was the correct specimen

Releasing of result & notification of result to the patient or to the assgined midwife of the catctment barangay

Within 3 days for the Sm+, Then within 1

wk. for Sm-

Page 145



Monday - Friday 9:00A.M. - 4:00P.M. (As the need arises)Who May Avail of the Service : TB Positive PatientWhat are the Requirements : Filled - up NTP Laboratory Request FormDuration : 27 mins.



1 To OPD for the acquisition of ITR & taking of vital signs Fill - up ITR of patient 5 mins. OPD Staff

2 Fill-up Treatment Card, I.D. Card & give initial dose 20 mins Public Health Nurse

3 To pharmay for recording & additional medicine, if any Record 2 mins. Paharmacy in-Charge

END OF TRANSACTION

: INITIATION OF TREATMENT

APPLICANT/ CLIENT


Nurse's room for health education/IEC, opening of the treatment card & initiation of treatment

Page 146


Frontline Service


Who May Avail of the Service : Resident in the municipality `What are the Requirements : Personal appearance

Barangay Certification Duration : 25 mins.



1 Interviews the client 3 mins.

2 Pays Certification Fee at MTO Accepts payment 2 min. MTO Collectors


Encodes Certification 3 min. Mayor's Staff

Initials Cert. for Mayors' signature 1 min.

Seals signed certification and record 1 min. Mayor's Staff

4 Accepts duly signed certification Releases of Certification 1 min. Mayor's Staff

END OF TRANSACTION

: SECURING MAYOR'S CERTIFICATION OF NO PENDING CASE/GOOD MORAL CHARACTER

APPLICANT/ CLIENT








(Clerk II)

Page 147


Frontline Service



Barangay Certification, if requiredDuration : 12 mins.



1 Interviews the client 3 mins.

2 Pays Fees at MTO Accepts payment 2 mins MTO Collectors


Encode Permit to hold Benefit Dance 3 mins Mayor's Staff

1 min.

Seals signed certification and record 1 mins. Mayor's Staff

4 Accepts duly signed Permit Releases of Permit 1 min. Mayor's Staff

END OF TRANSACTION

: SECURING MAYOR'S PERMIT TO HOLD BENEFIT DANCE

APPLICANT/ CLIENT







Initials Permit to hold Benefit Dance before the Mayors' signature


(Clerk II)

Page 148


Frontline Service



Barangay Certification, if requiredDuration : 12 mins.



1 Interviews the requesting client 3 mins.

2 Pays Cert. Fee at MTO Accepts payment 2 mins MTO Collectors


Encode Indorsement /Recommendation 3 minutes Mayor's Staff

1 min.

Seals signed Indorsement/Recommendation and Record 1 mins. Mayor's Staff

4 Accepts duly signed Indorsement/Recommendation Release of Indorsement/Recommendation 1 min. Mayor's Staff

END OF TRANSACTION

: REQUESTS FOR INDORSEMENT /RECOMMENDATION

APPLICANT/ CLIENT






Aide IV (Clerk II)

Initals Indorsement/Recommendation before the Mayors' signature


(Clerk II)

Page 149


Frontline Service


Who May Avail of the Service : Anybody/General Public `What are the Requirements : Barangay Certification to be secured in the baragnay where the property is located

Certified True Copy of Tax Declaration Tax Clearance and other fees

Duration : 11 mins.



1

2 Present Barangay Clearance Accepts Barangay Clearance 1 min.

2 mins.

4 Accepts and reviews submitted requirements 2 mins.

Encodes Certification 3 minutes Mayor's Staff

Initials Cert'n.before the Mayors' signature 1 min.

Records duly signed Certification 1 mins. Mayor's Staff

5 Accepts duly signed Permit Releases of Certification 1 min. Mayor's Staff

END OF TRANSACTION

: SECURING PERMIT TO CUT TREES

APPLICANT/ CLIENT


Applicant secures Barangay Certification where the property is located



Give requirements: 1. Certified true copy of Tax Declaration - MASSO 2. Tax Clearance & other Fees - MTO

Sr. Admin. Asst. III (Private Secretary II) Admin. Aide IV

(HRMA) Admin. Aide IV (Clerk II)

If client completed all the requiements, he/she goes back to Mayor's Office and submit all necessary requirements




(Clerk II)

Page 150

Page 151


Frontline Service


Who May Avail of the Service : Business owners/proprietors, representative, managerWhat are the Requirements : Barangay Clearance (To be secured at their respective barangay)

Sanitary Permit from MHO Fire Inspecton Certificate from BFP Police Clearance from PNP O.R.from BIR O.R. FROM MTO Business Application Form Body Reg. Fee Sticker Xerox copy of OR - LTO registration Xerox copy of Certificate of Registration

Duration : 9 mins.



: ISSUANCE OF BUSINESS PERMIT FOR RETAILER, WHOLESALER, DRY GOODS SUPPLIER, VIDEOKE BAR, EATERY, LODGING HOUSE & HOTELS (New and Old Applicant), MOTORELA, MOTOR WITH SIDE CAR, HABAL - HABAL, PEDDLING, TRANSIENT BUSINESSES

APPLICANT/ CLIENT


Page 152

1 Accepts and review all the clearances submitted 3 mins.

Encodes Mayor's Permit & Clearance 2 min. Mayor's Staff

1 min.

Records duly signed Business Permit & Certification 2 mins. Mayor's Staff

2 Accepts duly signed Business Permit Release of Business Permit 1 min. Mayor's Staff

END OF TRANSACTION

Client present: 1. Approved Business Application Form 2. Clearances: -Barangay Clearance - from respective barangay -Sanitary Permit - MHO -Fire Inspection Cert. - BFP -Police Clearance -O.R. from the BIR -O.R. from MTO Additional Requirements for Motorela, Motor with Side Car & Habal - Habal: -Body Reg. Fee Sticker Xerox copy of OR - LTO registration Xerox copy of Certificate of Registration


Admin. Aide IV (HRMA)/ Admin. Aide IV

(Clerk II)

Initials Business Permit & Clearance before the Mayors' signature


(Clerk II)

Page 153


Frontline Service


Who May Avail of the Service : Business owners/operators `What are the Requirements : Barangay Clearance (To be secured at their respective barangay)

Sanitary Permit from MHO Police Clearance from PNP O.R.from BIR O.R. from MTO Business Application Form Xerox Copy of Cert. of Registration Xerox Copy of OR-LTO Registration

Duration : 9 mins.



: ISSUANCE OF PERMIT TO OPERATE HABAL-HABAL

APPLICANT/ CLIENT


Page 154


Encodes Business Permit & Certification 2 min. Mayor's Staff

Initals Business Permit & Cert'n. before the Mayors' signature 1 min.

Records duly signed Business Permit & Certification 2 mins. Mayor's Staff

2 Accepts duly signed Permit to operate Habal-habal Release of Permit to operate Habal-habal 1 min. Mayor's Staff

END OF TRANSACTION

Client present: 1. Approved Business Application Form 2. Clearances: -Barangay Clearance - from respective barangay -Sanitay Permit - MHO -Fire Inspection Cert. - BFP -Police Clearance -O.R. from the BIR -Xerox copy of Cert. of REgistration -Xerox Copy of OR-LTO Registration -O.R. from MTO

Sr. Admin. Asst. III (Private Secretary II)/Admin. Aide IV (HRMA)/



(Clerk II)

Page 155


Frontline Service


Who May Avail of the Service : General Public `What are the Requirements : Barangay Clearance (To be secured at their respective barangay)

Account Number if Passbook is lost Driver's License Number to be acquired from LTO ID Number from agency concerned OR from MTO Residence Certificate Birth Certificate

Duration : 9 mins.



: SECURING AFFIDAVITS

APPLICANT/ CLIENT


Page 156


Encodes Affidavit 2 min. Mayor's Staff

Initials Affidavit before the Mayors' signature 1 min.

Records duly signed Affidavit 2 mins. Mayor's Staff

2 Accepts duly signed Affidavit Release of Affidavit 1 min. Mayor's Staff

END OF TRANSACTION

Client present: For Affidavit of Loss 1. Barangay Clearance 2. Account Number if Passbook is lost 3. Driver's License Number to be acquired from LTO 4. ID Number from agency concerned For Affidavit of Two Disinterested Persons: 1. Two witnesses testifying the client as one and the same person 2. OR from MTO 3. Residence Certificate 4. Birth Certificate; Marriage Cert.

Sr. Admin. Asst. III (Private Secretary II)/Admin. Aide IV (HRMA)/



(Clerk II)

Page 157


Frontline Service


Who May Avail of the Service : Business owners/proprietors `What are the Requirements Xerox Copy of Cert. of Registration

Xerox Copy of OR-LTO Registration Body Sticker & Registration Fee from MTO

Duration : 9 mins.



1 Accepts and reviews all the clearances submitted 3 mins.

2 min. Mayor's Staff

Initials Permit for Mayors' signature 1 min.

Records duly signed Franchise 2 mins. Mayor's Staff

2 Accepts duly signed Franchise Release of Franchise 1 min. Mayor's Staff

END OF TRANSACTION

: ISSUANCE OF FRANCHISE (MOTORELA AND MOTOR WITH SIDE CAR)

APPLICANT/ CLIENT


Client presents: -Xerox copy of Cert. of Registration -Xerox Copy of OR-LTO Registration -Body sticker and Registration fee from MTO


Admin. Aide IV (HRMA)/


Encode Certitification to operate motorela or motor w/ side car services

Any one either Sr. Admin. Asst. III (Private

Secretary II)/ Admin. Aide IV (HRMA) or Admin. Aide IV (Clerk

II)

Page 158


Frontline Service


Who May Avail of the Service : Anybody/General Public `What are the Requirements : Barangay Certification to be secured in the respective barangayDuration : 12 mins.



1 Present Barangay Clearance Accepts Barangay Clearance 1 min.

Instruct to pay transport clearance at MTO 1 mins.

2 Client pays transport fee Accepts payment 3 mins. MTO Collectors

3 Client goes back to Mayor's Office and submit O.R. Accepts O.R. 1 min.

Encodes Permit to transport 3 minutes Mayor's Staff

Initals Permit for Mayors' signature 1 min.

Records duly signed Permit to transport 2 mins. Mayor's Staff

4 Accepts duly signed Permit to transport Release of Permit to transport 1 min. Mayor's Staff

: SECURING PERMIT TO TRANSPORT LIVESTOCK

APPLICANT/ CLIENT







Aide IV (Clerk II)


(Clerk II)

Page 159

END OF TRANSACTION

OFFICE OF THE SANNGUNIANG BAYAN

Frontline Service


Who may Avail of the Service : Anybody/General PublicWhat are the Requirements : Letter Request with Signature Over Printed Name addressed to the SB SecretaryDuration : 17 mins.



1 Submit letter request Receive letter request 1 minute SB Secretary/Staff


3 Resolution/Ordinance generated from the records 3 minutes Records Section

4 Pay to the cahier the approppriate fees Accepts from the client 5 minutes Mun. Treasurer's Office

5 Cllients present OR to SB Secretary/Staff Received OR 1 minute -


7 Accept resolution/ordinance requested 2 minutes SB Secretary/Staff

END OF TRANSACTION

: REQUEST FOR COPY OF RESOLUTION AND ORDINACES

APPLICANT/ CLIENT


Interview the cllient on the paticular resolution/ordinance neede

Record in an appropriate logbook the title of Resolutions/and or ordinance requested

Release the requested resolution/ordinances to requesting person

Page 160


Frontline Service

Schedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.) Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M. Saturday and Sunday 9:00A.M. - 11:00A.M. and 3:00P.M. - 5:00P.M.

Who may Avail of the Service : Any who are served by the Municipal Waterworks SystemWhat are the Requirements : Evaluation and Inspection Report and Recommendation

Notice of water service interruption Availability of materials & supplies to be used Availability of Tools/Equiptments to be used

Duration : 1 day and 25 mins., if minor repair 1-3 days, if major repair



1 Request services needed or made complaint Received detailed request or complaint made 5 mins. Clerk

2 Site Inspection/Verification of submitted complaint 20 mins. Municipal Plumber

3 Conduct actual repair, if minor works to be conducted 1 day Municipal Plumber

4 Hire workers, if major repair to be conducted 1 hr. Municipal Engineer

5 Conduct actual major repair 1 day to 3 days Plumber

END OF TRANSACTION

: REPAIR AND MAINTENANCE OF CATARMAN WATERWORKS SYSTEM

APPLICANT/ CLIENT


Page 161


Frontline Service : ISSUANCE FOR TAPPING OF CATARMAN MUNICIPAL WATERWORKS SYSTEM


Who may Avail of the Service : Any who are interested to avail the Municipal Waterworks SystemWhat are the Requirements : Application FormDuration : 4 hours and 43 mins.



1 Ask Application Form to the Municipal Engineer Verifies/Inspect sthe site 1 hr.

2 Proceed to Mayor's Office for approval Make endorsement letter to the Mayor 2 hrs. Clerk

3 Proceed to Mun. Treasurer's Office for payment Receive payments and issue official receipt 20 mins. Mun. Treasurer

4 Back to Engineering's Office Record the approved Application Form 3 mins. Clerk

Make Job Order to the plumber 10 mins. Mun. Engineer

Conducts actual installation 1 hr. Plumber

END OF TRANSACTION

APPLICANT/ CLIENT


Municipal Enginee/Plumber

Page 162


Frontline Service : PREPARATION FOR PROGRAM OF WORKS


Who may Avail of the Service : Barangay Council and Other Government OfficesWhat are the Requirements : Letter request for the Preparation of Program of Works address to the Muncipal Engineer with Barangay Resolution and Certificate

of Availability of Funds.Duration : 24 working days and 10 mins.



1 Submit letter request to the Municipal Engineer Inspect/Survey/Gather data and prepare drawings 1 working day Municipal Engineer

Prepare Plan and Drawings 20 working days Draftsman

Prepare Program of Works 3 working days Municipal Engineer

Submmit Plan and Program of Works to the Mayor for approval 1 working day Municipal Mayor

10 mins. Barangay Chairman

END OF TRANSACTION

APPLICANT/ CLIENT


Give tha Approved Plan and Program of Works to the requesting barangay for implementation

Page 163


Frontline Service : ISSUANCE OF BUILDING PERMIT


Who may Avail of the Service : Any person wanted to built any building within the municipality

What are the Requirements : Duly accomplish prescribed Form, Plan Specification, Cost of Estimates, Deed of Absolute Sale/Tax Declaration/Letter

of Authority from the lot owner/s or heir/s, Tax Clearance and 2 pcs brown long envelop

Duration : 2 hrs. and 2 mins.



1 Review all documents submitted 30mins. Draftsman

Assessed the Plan 1 hr. Draftsman

2 Proceed to MPDC Review Plan 20 mins. MPDC

3 Proceed to Mun. Treasurer's Office for payment Received payment and issue Official Receipt 20 mins. Mun. Treaurer

4 Back to Mun. Engineering's Office Approval of Plan 2 mins. Municipal Engineer

Records and Segregation of documents 30 mins. Draftsman

END OF TRANSACTION

APPLICANT/ CLIENT


Submit complete requirements to the office of the Municipal Engineer

Page 164


Frontline Service : ISSUANCE OF ELECTRICAL PERMIT


Who may Avail of the Service : Any person wish to have electrical connection within the municipality

What are the Requirements : Duly accomplish prescribed Form signed and sealed by the Electrical Engineer, Approved Building Permit and Electrical Plan

and Specification

Duration : 1 hr. and 32 minutes



1 Review all documents submitted 20 mins. Draftsman

Assessed the Plan 20 mins. Draftsman

2 Proceed to Treasurer's Office for payment Received payments and issue official reciept 20 mins. Municipal Treasurer

3 Review documents and issue Fire Safety Certification 20 mins. Municipal Fire Marsahl

4 Back to Mun. Engineering's Office Approval of Plan 2 mins. Municipal Engineer

10 mins. Draftsman

END OF TRANSACTION

APPLICANT/ CLIENT


Submit Electrical Application Form with Plan and Specification to the Office of the Mun. Engineer

Proceed to Fire Department for the issuance of Fire Safety Certification

Records and Segregation of documents and advice the client to proceed at CAMELCO Office

Page 165


Frontline Service : DISPOSAL OF WASTE ALONG URBAN RESIDENCE

Schedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.) Wednesday 7:00A.M. - 11:00A.M., Friday 7:00A.M. - 11:00A.M.

Who may Avail of the Service : Residence, commercial establishments and institution in the urban areas

What are the Requirements : Household waste and institutional waste must be placed in front ot individual residence/institution

Duration : 3 hrs. in Monday 4 hrs. in Wednesday 4 hrs. in Friday



1 3 hrs. Municipal Engineer



END OF TRANSACTION

APPLICANT/ CLIENT


Waste must be placed in front of their individual residence/establishment/institution and place in a sack/plastic or drum

A. Residence/Commercial/Institutional Establishment of Purok 1 and 2, waste collected every Monday including waste at Public market

B. Residence/Commercial/Institutional establishment of Purok 3 and 4, waste collected every Monday including waste at Public market

C. Residence/Commercial/Institutional establishment of Purok 5 and 6 waste collected every Monday including waste at Public Market

Page 166


Frontline Service : TECHNICAL SERVICES OF BARANGAY PREPARATION, AUTHORIZATION AND REVIEW


Who may Avail of the Service : Barangay OfficialsWhat are the Requirements : Barangay Annual and Supplemental BudgetsDuration : 12 hrs. and 30 mins.



1 Technical advisory services of fund allocation 30 mins. MBO

2 Review draft budget with client for finalization 4 hrs. MBO

3 Technical assistance in budget authorization 4 hrs. MBO

4 Sangguniang Bayan 4 hrs. MBO

END OF TRANSACTION

APPLICANT/ CLIENT


Punong Barangay seek advisory services as fund allocation

Barangay Treasurer refers Technical Preparation of Budget

Sangguninang Barangay needs assistance for budget legislation

Technical Review and Prepare documents of recommendation and technical finding

Page 167


Frontline Service : PROCESSING OF OBLIGATION REQUESTSchedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.Who may Avail of the Service : Department of LGU - Catarman, NGA'sWhat are the Requirements : For Salary, (payroll), if not salary, Billings, Purchase Request, Job Order, etc.Duration : 27 mins.



1 Department Heads, NGA's Brgy. Officials 18 mins. Administrative Aide

2 If in order controller submit OBR to MBO for approval 3 mins. Administrative Aide

3 MBO signs OBR and returns approved OBR to releasing Clerk. 3 mins. MBO

3 mins. Administrative Aide

END OF TRANSACTION

APPLICANT/ CLIENT


Review Obligation Request and Review as to existence of Appropriation

Releasing Clerk releases OBR to client or to Municipal Accounting Office

Page 168

LOCAL CIVIL REGISTRAR'S OFFICEGround Floor, Old Municipal Hall, Poblacion,Catarman, Camiguin

FRONTLINE SERVICE PROVIDED: SECURING TRANSCRIPTION OF:*Birth Certificate (Form 1A)*Marriage Certificate (Form 3-A)*Death Certificate (Form 2-A)


Who may Avail of the Service : Concerned person of legal age, parents, guardian, attendant at birth, barangay secretary and civil registration agents. If representative, bring the following such as, valid identification and authorized letter.



STEPS APPLICANT/CLIENT SERVICE PROVIDER PERSON IN CHARGE


2 Informs the client if has record and encode the data. 4 Minutes MTO Personnel

3 1 Minute MCR,CLERK

END OF TRANSACTION

Duration of Activity Under Normal Circumtances

Verify with the Local Civil Registrar's (LCR) Office personnel if has LCR record.

Asks the client and get the data of the requested document.Find the LCR record in the registry of books

Pay to the Cashier at Treasurer's Office for the issuance of official reciept.

Go back to LCR office and present to Processor the O.R for the processing of the document.

Gives the document and ask the client to review the processed document.

Page 169


FRONTLINE SERVICE PROVIDED: APPLICATION FOR REGISTRATION OF BIRTH (REGISTERING NEW BORN CHILD AND LATE REGISTRATION OF BIRTH)


Who may Avail of the Service : Concerned person of legal age, parents, guardian, attendant at birth, barangay secretary and civil registration agents. For delayed registration of birth, either the person himself if 18 years or over, or father/mother/guardian may apply for the delayed registration.

What are the RequirementsA. TIMELY REGISTRATION(Within 1-30 days after birth)

1. Duly accomplished Certificate of Live Birth (COLB,MF 102, in 4 copies)2. Duly accomplished Muslim/IP Attachement-MF-102 FOR THE Muslim/Indigeous People, in 3 copies3. If legitimate child, mariage certificate of parent.4. If illegitimate child, duly accomplished Affidavit of acknowledgement/Paternity) at the back of the COLB, for illegitimate child and Affidavit to use the Surname of the Father (AUSF)

B. DELAYED REGISTRATION(Beyond 30 days after birth)* Only original copy and certified photocopies of documents shall be accepted*All documents should be submitted in three (3) copies1. Duly accomplished Certificate of Live Birth (COLB,MF 102, in 4 copies)2. Duly accomplished Muslim/IP Attachement-MF-102 FOR THE Muslim/Indigeous People, in 3 copies3. NSO Negative Certification4. Barangay Captain Certification, if born at home5. Duly accomplished Affidavit of Acknowlegement/Paternity executed by the father and mother (personal appearance) at the back of the COLB, for illegitimate child.6. Duly accomplished Affidavit of delayed Registration executed by informant at the back of the COLB7. Community Residence Tax.No.,date, place of issue8. Posting period of 10 days9.Sworn Affidavit of 2 disinterested persons attesting to the facts and circumtances of birth

Page 170

10. Any 2 documents (public or private)showing the facts and circumtances of birth like Baptismal certificate, Marriage certificate, Voter's registration Record, Business Record, GSIS/SSS Record, School Record and Medical Record11. Affidavit to Use the Surname of the Father (AUSF), if illegitimate child.

Duration 10 days, 50 Minutes

A. TIMELY REGISTRATION OF BIRTHHow to Avail the Service


1 Receives the data of the child and review 5 Minutes MCR,CLERK

Receives the accomplished COLB 3 Minutes MCR,CLERK



END OF TRANSACTION


If attended by the midwife or traditional hilot, the informant should report the data of the child to the LCR office for the processing of said document


Client is required to pay to the Cashier at Treasurer's Office for the issuance of official reciept.

Prepares the COLB to be accomplished by the concerned signatories.

(if not married and the Child use the surname of the father)

(if not married or the father is not applicable, no fees is required)



Page 171

B. APPLICATION FOR DELAYED REGISTRATION OF BIRTHHow to Avail the Service

1 Looks for the record in the Book of Register of Births. 5 Minutes MCR,CLERK





END OF TRANSACTION




Client is required to pay to the Cashier at Treasurer's Office for the issuance of official reciept



Afte which,the document will be given to the client for his/her review before final documentation and registration thereof.

After 10 days of posting, the affiant go back to the LCR office for the released of COLB owner's copy.

Give the appoved delayed registration document owner's copy.

Page 172


FRONTLINE SERVICE PROVIDED: * APPLICATION FOR R.A.9255 (Affidavit to Use the Surname of a Father)

What are the requirements : 1. Certified true copy of Certificate of Live Birth (COLB,MF 102, in 4 copies) 2. Affidavit to Use the Surname of a Father 3. Community Residence Tax of the parents

Who may Avail of the Service : *The parents of the child should personally visit the office. *Only original copy and certified photocopies of documents shall be accepted *All documents should be submitted in three (3) copies





2



END OF TRANSACTION


Client must present the documents to the Processor for verification. Explains the process of AUSF, requirements thereof and verify.



Client should go back to LCR office and present to Processor the O.R.


Page 173


FRONTLINE SERVICE PROVIDED: APPLICATION FOR LEGITIMATION OF THE CHILDWhat are the requirements : 1. Certified true copy of Certificate of Live Birth (COLB,MF 102, in 4 copies)

2. Certified Photocopy of Marriage Certificate, 3. Community Residence Tax of the parents

Who may Avail of the Service : *The parents of the child will personally visit the office. *Only original copy and certified photocopies of documents shall be accepted *All documents should be submitted in three (3) copies

Duration : 12 minutes






END OF TRANSACTION


Client must present the documents to the Processor for verification.

Explains the process of Legitimation, requirements thereof and verify.





Page 174


FRONTLINE SERVICE PROVIDED: : APPLICATION FOR REGISTERING DEATH PERSONSchedule of Availability of Service: : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.Who may Avail of the Service : Any member of family of the deceased person of legal age.What are the Requirements : 1. Data of the deceased person

2. Duly accomplished Death Certificate (MF-103)Duration: : 30 Minutes



1 5 Minutes


3 3 Minutes

4The MHO interviews the informant.

5 Minutes

5 5 Minutes

6 Processes the registration of death duly signed by the MCR. 5 Minutes P20.00

7 Go back to LCR office and present to Processor the O.R Gives the owner's copy of death Certificate. 2 Minutes

END OF TRANSACTION



Receives the accomplished Certificate of Death from the hospital. Hospital Records

Incharge,MCR, Clerk

If the deceased died at home, the nearest member of the family wil report the data of the deceased person to the LCR office.

Interviews the informant based on the information of the Certificate of Death.Prepare of Certiificate of Death and explain the workflow of the concerned signatories.

If the deceased was embalmed,the embalmer will signed first the certification of embalmer.

Proceed to the Office of the Municipal Health Officer for signing and reviewing of Certification of Death

Proceed and report to the Catarman Parish Church for burial recording of death

Tells the informant to report first to the Parish Secretary for the burial recording of death.

Pay to the Cashier at Treasurer's Office for the issuance of official reciept.

Page 175


FRONTLINE SERVICE PROVIDED: B. APPLICATION FOR ISSUANCE OF MARRIAGE LICENSESchedule of Availability of Service: : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.1:00 p.m.-5:00 p.m.

Who may Avail of the Service : Applicants should be of legal age. If below 21 years old, the consent of parents is necessary. If above 22 to 25 years old, only What are the Requirements 1.CENOMAR

2. Birth Certificate of the applicants3. CTR of the Applicants

4. Death Certificate of deceased spouse, if widow/widower5. Judicial order of absolute divorce, annulment, presumptive death or declaration of nulity of previous marriage.6. Certificate of legal capacity issued by consular/diplomatic office for foreigner spouse or divorce paper, if divorced.

Duration: : 10 days, 13 minutes



1 Interviews and screen applicants and prescribe requirements. 5 minutes MCR,CLERK



*Only original copy and certified photocopies of documents shall be accepted. All documents should be submitted in three (3) copies.


The Applicant should personally visit the LCR office for interview, screening, advise on requiremnts to comply.

Applicant sign application for marriage license form. Parents/guardian/witnesses to sign needed documents, as the case may be.Also the apllicant is required to pay to the Cashier at treasurer's Office for the issuance of official receipt

Prepares the Application for Marriage License Form and other needed documents, as the case may be.

Applicant goes back to the LCR office present to the Processor the O.R. and documents.

Receives and reviews all prescribed documents/official receipts and record application in the Register of Application for Marriage License.Schedule the the pre-marriage counselling.

Page 176

4Releases the marriage license. 1 minute

MCR,CLERK

END OF TRANSACTION


FRONTLINE SERVICE PROVIDED: APPLICATION FOR LATE REGISTRATION OF DEATHSchedule of Availability of Service: : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)


Who may Avail of the Service : Any member of family of 18 years or over, or father/mother/guardian may apply for the delayed registration.What are the Requirements 1. Negative Certification from NSO

2. Burial Certification from the Church

3.Duly Accomplished Affidavit Delayed Registration executed by the informant at the back of Death Certificate4. Community Residence Certificate*Only original copy and certified photocopies of documents shall be accepted.

*All documents should be submitted in three (3 copiesDuration: : 35 Minutes



1Looks for the record in the Book of Register of Death. 5 Minutes MCR,CLERK


3



After 10 days of posting, the applicants go back to the LCR office for the issuance of marriage license.






Prepares the Death Certificate, affidavit to be accomplished by the concerned signatories and the supporting documents duly certified by the MCR.



Page 177


END OF TRANSACTION

After 10 days of posting, the affiant go back to the LCR office for the released of Death Certificate owner's copy.

Give the appoved delayed registration document owner's copy.

Page 178


FRONTLINE SERVICE PROVIDED: : APPLICATION FOR CHANGE OF FIRST NAME IN THE IN THE CERTIFICATE OF LIVE BIRTH/OR R.A. 9048OR R.A.9048



What are the Requirements: At least two (2) of the following documents showing the correct entry/entries upon which the correction shall be based:* Baptismal Certificate* Voter's Registration Record*Marriage Certificate*Employment/Service Record*Police/NBI Clearance* GSIS/SSS Record* Business Record* School Record*Any Valid Identification Card*Any Valid Identification Card*Only original copy and certified photocopies of documents shall be accepted.* The documents will be submitted to the Office of the Civil Registrar General, National Statistics Office, Quezon City* Clients are not allowed to hand-carry the document. LCR has to mail the documents.

Duration : 22 MinutesHow to Avail the Service


1 Interview the petitioner and prescribe requirements. 10 Minutes

MCR,CLERK




Present all the prescribed documents to the person in charge in the LCR office.

Page 179

310 Minutes

MTO Personnel

(Publication Fee)

45 Minutes

MCR,CLERK

5 Release the the annotated document to the petitioner.

2 Minutes

MCR,CLERK

END OF TRANSACTION


Prepare the application form for petition for change of first name and other needed documents.

(Fees shall be pay to The Mindanao Gold Star Daily Newspaper representative)

Petitioner should go back to the LCR office to present to the Processor the O.R.and sign the petition form for change of first name.

Explain to the petitioner the process of R.A.9048 and its duration


Page 180


FRONTLINE SERVICE PROVIDED: APPLICATION FOR CORRECTION OF ENTRY IN THE CERTIFICATE OF LIVE BIRTH,MARRIAGE AND DEATH CERTIFICATE OR R.A.9048



What are the Requirements: At least two (2) of the following documents showing the correct entry/entries upon which the correction shall be based:* Baptismal Certificate* Voter's Registration Record*Marriage Certificate*Employment/Service Record*Police/NBI Clearance* GSIS/SSS Record* Business Record* School Record*Any Valid Identification Card*Only original copy and certified photocopies of documents shall be accepted.* The documents will be submitted to the Office of the Civil Registrar General, National Statistics Office, Quezon City* Clients are not allowed to hand-carry the document. LCR has to mail the documents.

Duration : 3 Months and 22 Minutes



1 Interview the petitioner and prescribe requirements. 10 Minutes

MCR,CLERK




2. Present the all the prescribed documents to the person in charge in the LCR office.

Page 181

35 Minutes

MTO Personnel

4 Explain to the petitioner the process of R.A.90485 Minutes

MCR,CLERK

5 Release the the annotated document to the petitioner.

2 Minute

MCR,CLERK

END OF TRANSACTION


Prepare the application form for petition for correction of entry and other needed documents.

Petitioner should go back to the LCR office to present to the Processor the O.R.and sign the petition form for correction of entry.

After 3 months of processing period of the said document, the petitioner shall go back to the LCR office for the released of annotated document.

Page 182

MUNICIPAL TREAURER'S OFFICE

Frontline Service : PROCESSING OF BUSINESS PERMITSchedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.Who may Avail of the Service : Busieness owners/operatorsWhat are the Requirements : Application Form to be filled up by client, Barangay Colearance, Clearances from, Sanitary, Police &Fire Department, O.R.Duration : 27 mins.



1 Submit Barangay Clearance & Sanitary Permit Receive Barangay Clearance & Sanitary Permit 3 mins. Clerk Aide & RCCI

2 Fill-up Application Form for Business Permit Assist the tax payer in filling up properly 5 mins. Clerk Aide & RCCI

3 10 mins. Assitant Mun. Treasurer

4 10 mins. Assitant Mun. Treasurer

5 5 mins. Municipal Treasurer

6 Issuance of officialreceipts base on the approved worksheet 10 mins. RCCI

7 Detached the worksheet for the office file 3 mins. RCCI/Clerk Aide

8 Instruct the tax payer next office to process permit 5 mins. RCCI

END OF TRANSACTION

APPLICANT/ CLIENT



Evaluate and assess filled up Application Form as to the declared sales

Prepare Worksheet as to the amount to be paid based on the Application Form & assement

Review the documents needed/required and the computation as to the legal basis and approved the worksheet

Receive O.R., Application Form, Brgy. Clearance and Sanitaty Permit

Page 183


Frontline Service : Real Property Tax AssestmentSchedule of Availability of Service : Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. -12:00 NOON 1:00 - 5:00P.M.Who may Avail of the Service : Lot owners/RepresentativesWhat are the Requirements : Tax DecalrationDuration : 1 hr. & 6 mins.



1 Submit previous issued O.R. of Real Property Tax Receives the O.R. 3 mins. RCCI

2 Verify the O.R. to office carding if posted 5-10 mins.

3 Refers to Mun. Assessor's Office if revised 10 mins.

4 Compute taxes RCCI

5 5 mins. RCCI

6 5-10 mins. RCCI

7 Issuance of O.R. 10 mins. RCCI

8 Receive issued O.R./O.Rs Receive the payments and taxpayer's O.R./O.Rs issued 3 mins. RCCI

9 Clerk Aide post the issued O.R./O,Rs in the office carding Clerk Aide

END OF TRANSACTION

APPLICANT/ CLIENT



RCCI Clerk Aide

RCCI Clerk Aide

20-30 mins base on the no. of years to be

paid

Present/inform the taxpayer the total amount computed/assessed

If the taspayer cannot pay the whole amount being computed/assessed, adjust the no. of years depending on the taxpayer

Depend on the values of O.R./O.R.s issued

by RCCI

Page 184


Frontline Service PREPARATION OF SOCIAL CASE STUDY REPORT

Schedule of Availability of Service Monday 9:00A.M to 12:00pm 1:00 P.M. to 5;00P.M. ( Flag Raising for 8:00-9:00A.M.)Tueasday to Friday 8:30 to 5:00 P.M.

Who May avail of the Service : Marginalized/Indigent clientsWhat are the Requirements

: 1. PCSO/Other Hospital a. Brgy. Certificate of indigency b. Assessor's Certificate of no assets/properties c. Medical Abstract 2. Emergency Assistance a. Medical Assistance - Medical prescription b. Burial Assistance - Death Certificate c. Fire - Bgry. Certificate og indigency - Ceretification from the Bureau of fire Dept. d. Livestock/Farm - Certificate from the Mun. Agriculture Office e. Children in conflict with the Law - Court order - Birth Certificate - School Records - Brgy. Certificate of Indigency - Medical Certificate - Police Blotter 3. Solo Parent - Brgy. Cdertificate on number of years of residency - Death certificate of Spouse - Birth Certificate of Children (minor) - ID Picture

Page 185

4. Senior Citizen - Membership registration - Isssuance of ID/Purchase booklet - Assistance Long Term Care for Senior - indigent senior citizen 70 years old and above

5. Day Care Service - 3 - 4 yrs. Old Children - Supervise and monitor DCC/DCw's - Conduct of Capability Enhancement Training6. Natural Family Planning/Marriage counselling Services - NFP Barangay classess is scheduled led twice a month - PMC is scheduled every 3rd Thursday of the month

Page 186


Frontline Service

Who may Avail of the Service : Indigent clientSchedule of Availability of Service : Monday 9:00A.M. - 5:00P.M.(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M.-12:00NOON 1:00P.M.-5:00P.M.Duration : 1 hour or more

How to avail of the ServiceStep Applicant/ Service Provicer Duration of Activity Person in

Client Under Normal charge

Circumstances

1 Client seek assistance to MSWD office Conduct interview with client to determine 30 min - 1 hour SWA eligibility of the programs and provide requirements for compliance

2 Client submit requirements Recieves/review submitted documents/ 10 minutes SWA reqquirements

3 Client may follow-up come to the office Assist client for the release of assistance 20 minutes

per scheduled release

END OF TRANSACTION

: AVAILMENT OF ASSISTANCE TO INDIVIDUAL IN CRISIS SITUATION (AICS)

Assistant Mun. Treasurer

Page 187


Frontline Service

Who may Avail of the Service : Referred ClientsSchedule of Availability of Service : Monday 9:00A.M. - 5:00P.M.(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M.-12:00NOON 1:00P.M.-5:00P.M.What are the Requirements : Referrals, Medical AbstractDuration : 1 day

How to Avail of the ServiceStep Applicant/ Service Provicer Duration of Activity Person in


Circumstances

1 Client seek for assistance 30 MSWDO

Prepare and issue referrals 30 MSWDO/SWA

2 Client submit requiremnts 1hr

Prepare draft of Case Study report 1-2 hrs

Release of approved Case Study Report on the 2nd day MSWDO

END OF TRANSACTION

: AVAILMENT OF SOCIAL CASE STUDY REPORT AND REFERRALS



Page 188


Frontline Service : PROCESSING FOR THE RELEASE OF ID AND PURCHASE BOOKLET OF SENIOR CITIZEN

Who may Avail of the Service : 60- yrs. Old aboveSchedule of Availability of Service : Monday 9:00A.M. - 5:00P.M.(Flag Raising from 8:00A.M. - 9:00 A.M.)

Tuesday to Friday 8:00A.M. - 5:00P.M.What are the Requirements : Filled - Up Application FormDuration : 2 days



Circumstances

1 Client seek for assistance Conduct interview based on application forms 30 minutes SWA/

2 Submit ID picture Accepts and review the filled up forms 25 minutes OSCA Clerk

Prepare Id/Purcahse booklet 1-2 hrs

Approval of ID/Purchase Booklet 30 minutes OSCA Chairman

Municipal Mayor

Release of ID/Purchase booklet on the 2nd day SWA/OSCA Clerk

END OF TRANSACTION

Page 189


Frontline Service : DAY CARE SERVICES

Who may Avail of the Service : Children 3- 4.11 yrs oldSchedule of Availability of Service : Whole year roundWhat are the Requirements : List of Day Care ChildrenDuration : 2 days, 2 hrs. & 3O min.



Circumstances

1 Day Care worker submit list of Day Caré children Review and check the list of day care children 30 minutes MSWDO/CLERK

2 Day Care worker attend meetings as scheduled Conduct of monthly meeting every last Friday of the month 1 day MSWDO

Visit to Day Care Centers twice a week as scheduled 4 hrs. MASWD

3 Day Care Worker claim honorarium Processing of DCW's honorarium (quarterly) 4 hrs SWA

Release of honorarium to the Barangay Treasurer 2 hrs Mun. Treasurer

END OF TRANSACTION

Page 190


Frontline Service : CONDUCT OF MARRIAGE COUNSELLING, NATURAL FAMILY PLANNING AND PARENT EFFECTIVENESS SESSION

Who may Avail of the Service : MSC- would be couples: NFP and PES - Married couple of Reproductive Age

Schedule of Availability of Service : MCS- every 3rd wenesday on the month: NFP and PES - 1 group per month

What are the Requirements : 10 -15 couples per sessionsDuration : 2 hours & another 2 hoursfor every topic



Circumstances

1 Clients Filled- upinformation sheets Interview participants 1 hr SWA/MSWDO

Conduct survey of clietns in the barangay

organized clients into groups & conduct orientation

2 Attend the scheduled sessions Discuss and conduct lecture on topics based on modules 2 hrs per topics SWA/MSWDO

Issuance of MSC certificates 1 hr. SWA/MSWDO

SWA/MSWDO

END OF TRANSACTION

Page 191



b. Certificate of last salary received from former office verified by auditor (COA Cir. No. 92-3889)

Page 192

FEES FORM

- -

- -

- -

- -

- -

Page 193

END OF TRANSACTION



FEES FORM

- -

- -

- -

END OF TRANSACTION

Page 194



FEES FORM


Registration Form

- -

- -

- -

- -

P20.00 from respective barangay

Non-Motorized banca - P20.00/unit Motorized Banca Below 10 HP - P50.00/unit 10 HP and Above - P100.00/unit

Page 195

- -

END OF TRANSACTION



: 4 hrs. and 57 min. (Duration of time when processed at the LGU except for the remittance of insurance premium at CDO)

FEES FORM

- -

- -

- -

- BLBLPCA

- -

- -

- BLBLPCA

- -

Page 196

-

- -

END OF TRANSACTION



: 43 mins. excluding the time on milling of corn & grits depending on the quantity and its releases/hr.

FEES FORM

- -

- -

- JO

- JO

1.25/kg JO

- O.R. & JO

Page 197

- -

- -

END OF TRANSACTION

Page 198



FEES FORM

- -

P5.00/seedling -

- -

- -

END OF TRANSACTION

Page 199



FEES FORM

- -

- -

- -

- -

- -

- -

- -

- -

- -

END OF TRANSACTION

Page 200



: Deed of Sale/Deed of Donation/Deed of Exchange/Extra Judicial Patition/Approved Plan/Tax Clearance Certificate, etc.

FEES FORM

- -

- -

- -

- -

- -

Page 201

END OF TRANSACTION

Page 202



FEES FORM

- -

P20.00 Offical Receipt (MTO)

-

END OF TRANSACTION

ISSUANCE OF REAL PROPERTY CERTIFICATION/CERTIFIED TRUE COPY/PLAIN COPY OF TAX DECALRATION

Tax Declaration/Cer-tification

Page 203


FEES FORM

- -

- -

- -

-

- PFI

- HBMR

-

- NTP Treatment

-

END OF TRANSACTION

Page 204


FEES FORM

- Sanitary Form

- -

- -

- -END OF TRANSACTION

Page 205


FEES FORM

P30.00 -

P10.00 - penalty for los -

Card

- -

- -

- -

Page 206


Tuesday - Friday 8:00:00A.M. - 12:00 NOON 1:00P.M. - 4:00P.M. (4:00P.M.- 5:00P.M. RECORDING)

FEES FORM

- Lab request

- -

- -

- -

- -

- Lab request form

END OF TRANSACTION

Page 207


FEES FORM

-

- NTP Treatment Card

- -

END OF TRANSACTION

NTP Laboratory Request Form

Page 208



FEES FORM

- Barangay Certification

Cert. Fee - P30.00 '-

- O.R.

- -

'- -

- -

- -

END OF TRANSACTION

SECURING MAYOR'S CERTIFICATION OF NO PENDING CASE/GOOD MORAL CHARACTER

Page 209



FEES FORM

-

Cert. Fee - P20.00 '-

- O.R.

- -

'- -

- -

- -

END OF TRANSACTION


required

Page 210



FEES FORM

-

'-

- O.R.

- -

'- -

- -

- -

END OF TRANSACTION


required

Page 211



FEES FORM

- Barangay Certification

- -

- -

- -

'- -

- -

- -

END OF TRANSACTION

Page 212

Page 213


FEES FORM

ISSUANCE OF BUSINESS PERMIT FOR RETAILER, WHOLESALER, DRY GOODS SUPPLIER, VIDEOKE BAR, EATERY, LODGING HOUSE & HOTELS (New and Old Applicant), MOTORELA, MOTOR WITH SIDE CAR, HABAL - HABAL, PEDDLING, TRANSIENT

Page 214

- '-

'- -

- -

- -

END OF TRANSACTION

Clearances and fees will be

determined/compu-ted by MTO Personnel

Client present: 1. Approved Business Application Form 2. Clearances: -Barangay Clearance - Respective Barangay -Sanitay Permit - MHO -Fire Inspection Cert- BFP -Police Clearance -O.R. from the BIR -O.R. from MTO

Page 215



FEES FORM

Page 216

- '-

'- -

- -

- -

END OF TRANSACTION


MTO Personnel

Client present: 1. Approved Business Application Form 2. Clearances: -Barangay Clearance - Respective Barangay -Sanitay Permit - MHO -Fire Inspection Cert. - BFP -Police Clearance -O.R. from the BIR -O.R. from MTO -Xerox copy of Cert. of Registration -Xerox copy of OR-LTO Registration

Page 217



FEES FORM

Page 218

- '-

'- -

- -

- -

END OF TRANSACTION


MTO Personnel

Client present: For Affidavit of Loss 1. Barangay Clearance 2. Account Number if Passbook is lost 3. Driver's License Number to be acquired from LTO 4. ID Number from agency concerned For Affidavit of Two Disinterested Persons: 1. Two witnesses testifying the client as one and the same person 2. OR from MTO 3. Residence Certificate 4. Birth Certificate; Marriage Cert.

Page 219



FEES FORM

- '-

'- -

- -

- -

END OF TRANSACTION

Clearances paid at MTO was determined by

them.

Client present: -O.R. from MTO for body sticker & reg. fee -Xerox copy of Cert. of Registration -Xerox copy of OR-LTO Registration

Page 220



FEES FORM

- Barangay Clearance

- -

-

- O.R.

- -

'- -

- -

- -

To be determined at MTO Office per head

Page 221

END OF TRANSACTION

OFFICE OF THE SANNGUNIANG BAYAN


FEES FORM

-

- -

- -

P40.00

- Official Receipt

- -

- -

END OF TRANSACTION

Letter addressed to the SB Secretary

stating their request

Note from the SB Secretary stating the

number of pages to be paid at the Municipal

Treasurer's Office

Page 222



FEES FORM

- Letter request

- -

- -

- -

- -

END OF TRANSACTION

Page 223



FEES FORM

Prescribed Form

- -

P210.00 -

- -

- -

- -

END OF TRANSACTION

Page 224



: Letter request for the Preparation of Program of Works address to the Muncipal Engineer with Barangay Resolution and Certificate

FEES FORM

- -

- -

- -

- -

- -

END OF TRANSACTION

Page 225



: Duly accomplish prescribed Form, Plan Specification, Cost of Estimates, Deed of Absolute Sale/Tax Declaration/Letter

FEES FORM

- -

- -

P100.00 - -

-

- -

- -

END OF TRANSACTION



Page 226



: Duly accomplish prescribed Form signed and sealed by the Electrical Engineer, Approved Building Permit and Electrical Plan

FEES FORM

- Prescribed Forms

-

-

P15.00 -

- -

- -

END OF TRANSACTION

Depend upon the number of lights



Page 227



: Household waste and institutional waste must be placed in front ot individual residence/institution

FEES FORM

- -

- -

- -

END OF TRANSACTION

Page 228


: TECHNICAL SERVICES OF BARANGAY PREPARATION, AUTHORIZATION AND REVIEW


FEES FORM

- -

- Budget Forms

- -

- Technical Review

END OF TRANSACTION

Page 229



FEES FORM

- OBR

- OBR

'- OBR

- OBR

END OF TRANSACTION

Page 230



: Concerned person of legal age, parents, guardian, attendant at birth, barangay secretary and civil registration agents. If representative, bring the following such as, valid identification and authorized letter.

FEES FORM

None

P40.00

None

END OF TRANSACTION




Page 231


APPLICATION FOR REGISTRATION OF BIRTH (REGISTERING NEW BORN CHILD AND LATE


: Concerned person of legal age, parents, guardian, attendant at birth, barangay secretary and civil registration agents. For delayed registration of birth, either the person himself if 18 years or over, or father/mother/guardian may apply for the

2. Duly accomplished Muslim/IP Attachement-MF-102 FOR THE Muslim/Indigeous People, in 3 copies


2. Duly accomplished Muslim/IP Attachement-MF-102 FOR THE Muslim/Indigeous People, in 3 copies

5. Duly accomplished Affidavit of Acknowlegement/Paternity executed by the father and mother (personal appearance) at the


Page 232

10. Any 2 documents (public or private)showing the facts and circumtances of birth like Baptismal certificate, Marriage certificate, Voter's registration Record, Business Record, GSIS/SSS Record, School Record and Medical Record

A. TIMELY REGISTRATION OF BIRTH

FEES FORM

P250.00

None

END OF TRANSACTION



Page 233

B. APPLICATION FOR DELAYED REGISTRATION OF BIRTH

None

END OF TRANSACTION




Page 234


FEES FORM

END OF TRANSACTION

250.00 (R.A.9255), 30.00(Acknowledgement of Paternity), 50.00 (OCRG Fee)



Page 235


FEES FORM

END OF TRANSACTION

100.00 (Legitimation Fee), 50.00 (OCRG Fee)



Page 236



FEES FORM

None

None

None

Municipal Hall

Old Municipal Hall

END OF TRANSACTION

Death Certificate (MF-103)

Page 237



: Applicants should be of legal age. If below 21 years old, the consent of parents is necessary. If above 22 to 25 years old, only

5. Judicial order of absolute divorce, annulment, presumptive death or declaration of nulity of previous marriage.6. Certificate of legal capacity issued by consular/diplomatic office for foreigner spouse or divorce paper, if divorced.

FEES FORM

P250.00 MF N0.90

*Only original copy and certified photocopies of documents shall be accepted. All documents should be submitted in three (3)

Page 238

P2.00

END OF TRANSACTION



: Any member of family of 18 years or over, or father/mother/guardian may apply for the delayed registration.

3.Duly Accomplished Affidavit Delayed Registration executed by the informant at the back of Death Certificate

*Only original copy and certified photocopies of documents shall be accepted.

*All documents should be submitted in three (3 copies

FEES FORM

NoneRegister of Book of Births


Page 239

END OF TRANSACTION

Certificate of Death (Form No.103)

Page 240


: APPLICATION FOR CHANGE OF FIRST NAME IN THE IN THE CERTIFICATE OF LIVE BIRTH/OR R.A. 9048OR R.A.9048


*Either the person himself if 18 years or over, or father/mother/guardian may apply for R.A.9048

: At least two (2) of the following documents showing the correct entry/entries upon which the correction shall be based:


FEES FORM

Page 241

(P2,000.00)

R.A.9048 Form 4.1

END OF TRANSACTION


Official Reciept (Accountable Form

No.51)

Form 1A (Birth Certificate)

Page 242


APPLICATION FOR CORRECTION OF ENTRY IN THE CERTIFICATE OF LIVE BIRTH,MARRIAGE AND DEATH CERTIFICATE OR R.A.9048: Monday 9:00A.M.-12:00NOON 1:00P.M.-5:00P.M .(Flag Raising from 8:00A.M. - 9:00 A.M.)

*Either the person himself if 18 years or over, or father/mother/guardian may apply for R.A.9048

: At least two (2) of the following documents showing the correct entry/entries upon which the correction shall be based:


FEES FORM

Page 243

R.A.9048 Form 1.1

END OF TRANSACTION



Page 244



: Application Form to be filled up by client, Barangay Colearance, Clearances from, Sanitary, Police &Fire Department, O.R.

FEES FORM

-

- Application Form

- Application Form

Based on assessment Worksheet

Based on Assessemnt

Based on worksheet -

- -

-

END OF TRANSACTION

Barangay Clearance Sanitary Permit

Clearances: Barangay, Sanitary; Application Form &

Worksheet

O.R., Application Form, Barangay Clearance and Sanitary Permit

Page 245



FEES FORM

- O.R.

- Card

- Tax Declaration, O.R.

-

- -

- -

Base on computation O.R.

Office Carding

- Office carding

END OF TRANSACTION

Base on year computed

Depend on the the taxpayer

Amount issued based on O.R.

Page 246


Page 247

Page 248


Fees Form

None

None

Acknowlegment

BA form 200

END OF TRANSACTION

General Intake sheets

Certificate of eligibility

Page 249


Fees Form

- -

-

- -

- -

END OF TRANSACTION

Page 250


: PROCESSING FOR THE RELEASE OF ID AND PURCHASE BOOKLET OF SENIOR CITIZEN

Fees Form

- -

- -

- -

- -

- -

- -

END OF TRANSACTION

Page 251


Fees Form

- -

- -

- -

- -

- -

- -

END OF TRANSACTION

Page 252


: CONDUCT OF MARRIAGE COUNSELLING, NATURAL FAMILY PLANNING AND PARENT EFFECTIVENESS SESSION

Fees Form

- -

- -

- -

- -

- -

END OF TRANSACTION