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Design, Business, and Innovation Amanda Lastella
Design Thinking, Tim Brown
Created step-by-step representation of process of creating design innovation
Design, Business, and Innovation Amanda Lastella
Design Thinking, Tim Brown Inspiration
- Considers problem facing business/ community - Technology, constraints, seeking out new ideas
Design, Business, and Innovation Amanda Lastella
Design Thinking, Tim Brown Ideation
- Proposed solutions
- Creation of MANY prototypes
- Communication
Design Thinking, Critical Question 1
Design, Business, and Innovation Amanda Lastella
What could happen if an innovator doesn’t test his or her prototype, and instead moves on to the production phase of a product?
“Companies are not required to provide any safety data when they notify the agency about a new chemical, and they rarely do it voluntarily…” Ian Urbina: “Think those Chemicals have been Tested?”, New York Times
Design Thinking, Critical Question 2
Design, Business, and Innovation Amanda Lastella
Why is communication a key component of the design thinking process?
“…failure to ask important relevant questions” Dennis S. Gouran: “A Critical Analysis of Factors Related to Decisional Processes Involved in the Challenger Disaster“
Design, Business, and Innovation
Amanda Lastella
Going Deeper, Seeing Further…
Consider the background of the costumers/ consumers
Going Deeper, Seeing Further…
Layer those backgrounds to find patterns/ consistencies
Design, Business, and Innovation
Amanda Lastella
Going Deeper, Seeing Further…
See whether or not extreme ends of a spectrum can offer insight into issue
Design, Business, and Innovation
Amanda Lastella
Going Deeper, Seeing Further…
Learn about backgrounds of employees within company
- Can they be shifted?
Design, Business, and Innovation
Amanda Lastella
Going Deeper, Seeing Further…
Look into backgrounds of all people involved in business/ economic network
Design, Business, and Innovation
Amanda Lastella
Ethnographic Research, Walking to Art Studio
-girl on left: -carrying white bag with art projects -girl on right: -helping girl on left carry black box with art supplies
Design, Business, and Innovation
Amanda Lastella
Ethnographic Research, Watching Various Edited Videos
-guy in red sweatshirt showing group video editing app -he is leading most of the conversation
Design, Business, and Innovation
Amanda Lastella
Ethnographic Research, Playing the Piano
-guy in red sweatshirt playing on piano for the rest of the group -piano against red wall with various drawings and paintings hanging above it
Design, Business, and Innovation
Amanda Lastella
Ethnographic Research, Filming
-guy in red sweatshirt recording girl in leather jacket (not seen in photo) using video editing app he had shown earlier -room has video games stacked against the wall (right) and clothes in closet (centered behind guy)
Design, Business, and Innovation
Amanda Lastella
Ethnographic Research, Notes on Participants
-the guy in the group appears deeply interested in film making, including the girl wearing the black leather jacket in various edited videos
Design, Business, and Innovation Amanda Lastella
Ethnographic Research, Additional Notes
-girl in black leather jacket likes to get involved and help others carry equipment/ record content
Amanda Lastella Design, Business, and Innovation
Ethnographic Research, Additional Notes
-girl in blue sweatshirt involved in art class, works outside on projects, has a lot of supplies to carry around campus with her
Amanda Lastella Design, Business, and Innovation
-the ability to carry around equipment was limiting to all three participants -the two girls: art equipment -the guy: camera/ filming equipment
Ethnographic Research Findings
Design, Business, and Innovation
Amanda Lastella
Design, Business, and Innovation
Amanda Lastella
Interviewing Humans
Interview’s main focus: the participants -Interviewer there merely as a guide
Design, Business, and Innovation
Amanda Lastella
Interviewing Humans
Do NOT include personal stories/ anecdotes
Design, Business, and Innovation
Amanda Lastella
Interviewing Humans
Since focus is on the participant, make him or her feel at ease -Helps participant open up
Design, Business, and Innovation
Amanda Lastella
Interviewing Humans
Listen more than you speak -Goal is to gain more information from this person, keep that focus
Design, Business, and Innovation
Amanda Lastella
Interviewing Humans
Clarify vague answers - “Why is that?”, “Tell me more about that.”
Design, Business, and Innovation
Amanda Lastella
Interview Planning
-Ok, so just start off with introducing yourself. -So, how are you doing? -What do you like to do for fun? -You’re a Hofstra student, right? What are some of your classes? What’s your favorite class? -What kind of art projects do you do? What was your favorite one? -What are some of the more difficult aspects of art? -Is there anything you wish you could change about the class? Is there anything that would make the difficult parts of it easier to manage? -How do you bring your art supplies to school everyday? -Is it easy to get those supplies to class? -What do you think would make it easier to get those supplies to class? -Would making it easier to get to different locations easily with your supplies make you more motivated to do artwork? -Thank you so much for your time. Do you have any more comments about what we discussed?
Design, Business, and Innovation
Amanda Lastella
Edited Interview
Design, Business, and Innovation
Amanda Lastella
Interview Findings
-Process of making art -Time consuming -Drawing, planning piece/work, painting/drawing the
final product
Design, Business, and Innovation
Amanda Lastella
Interviewing Findings
-Supplies -Lots of supplies are needed to make artwork -Expensive -Heavy, difficult to carry around -Takes more time to carry supplies
Design, Business, and Innovation
Amanda Lastella
Peer to Peer Documentation
-girl in black jacket fixing hair with mirror -background includes two beds, right one lined with stuffed animals on top
Design, Business, and Innovation
Amanda Lastella
Peer to Peer Documentation
-girl in black jacket fixing brushing hair in front of large mirror -clothes hanging on bed post -one lamp lighting most of room -mirror surrounded with jewelry and hair products
Design, Business, and Innovation
Amanda Lastella
Peer to Peer Documentation
-girl in flannel shirt showing showing charcoal -girl in black looking at tube of paint -box on floor with art supplies -beds in background, both unmade
Design, Business, and Innovation
Amanda Lastella
Peer to Peer Documentation
-close up of art supply box -large paint tubes in back (presumably acrylic) -top part of box in front with various pens, charcoals, other drawing supplies
Design, Business, and Innovation
Amanda Lastella
Peer to Peer Documentation
-left: stack on video game covers, remote on top -right top: different game systems and other game discs either stacked on top of each other or in boxes -bottom: school books and folders
Design, Business, and Innovation
Amanda Lastella
Peer to Peer Documentation Observations
Room -Low lighting -Pink walls with white, sparkly ceiling -Two unmade beds
Design, Business, and Innovation
Amanda Lastella
Peer to Peer Documentation Observations
Organization: Room -Many items thrown around room -Some stacked on top of each other -General idea of where certain objects belong -ex. Video games on shelf, clothes in closet, stuffed
animals on bed
Design, Business, and Innovation
Amanda Lastella
Peer to Peer Documentation Observations
Organization: Supply Box -Heavy items in bottom compartment -ex. Paint tubes -Light items on top “shelf” -ex. Pens, pencils, charcoals
Design, Business, and Innovation
Amanda Lastella
Peer to Peer Documentation Findings
-Amount of “Stuff” -ex. Supply box: all possible art supplies girl in flannel could
need/use Room: various clothes, video games, game systems,
remotes
Design, Business, and Innovation
Amanda Lastella
Peer to Peer Documentation Findings
Room: -Necessity for organization -Ability to put belongings in more clear, organized spaces -Necessity for mobility -Difficult to find, gather, and carry belongings should
need to move arise
Design, Business, and Innovation
Amanda Lastella
Peer to Peer Documentation Findings
Supply Box: -Necessity for better mobility -Box itself very large, difficult to manage/ carry around -Heavy -Lots of supplies in one place
Design, Business, and Innovation
Amanda Lastella
Desk Research, Business Sites
“There’s Magic in Mess: Why you should Embrace a Disorderly Desk”
-Disorder creates order in itself -Messy piles on desk create computer-like memory
cache https://www.ft.com/content/e6f82da0-8b4d-11e6-8cb7-e7ada1d123b1
Design, Business, and Innovation
Amanda Lastella
Desk Research, Business Sites
“Interview: Artist Susan Rothenberg” -Describes art process -”….has been known to repaint even after the canvases have
been hung on the gallery walls.” -”’I threw out a lot of work… I started it…. my usual process…
then I just thought, I don’t want it in my studio.’” https://www.ft.com/content/667f8384-83bf-11e6-8897-2359a58ac7a5
Design, Business, and Innovation
Amanda Lastella
Desk Research, Business Sites
“Pure Storage: Not Whirr-king Out -Failing storage company -Trying to replace old hard disc drives with flash storage -Most customers moving to cloud, removing need for
storage, and this company, altogether https://www.ft.com/content/b597a666-7fa2-11e6-8e50-8ec15fb462f4?ftcamp=published_links%2Frss%2Flex%2Ffeed%2F%2Fproduct
Design, Business, and Innovation
Amanda Lastella
Desk Research, Business Sites
“Nano-Machine Inventors win Nobel Chemistry Prize” -Creation of nano machines through organic material “’…demonstrates how the miniaturization of technology
can lead to a revolution’” https://www.ft.com/content/ac7ac9aa-8add-11e6-8aa5-f79f5696c731
Design, Business, and Innovation
Amanda Lastella
Desk Research, Business Sites
“Nvidia Shows off Smaller Artificial Intelligence Computer for Baidu Car”
-Creating more efficient AI computer for self-driving cars -SMALLER system- systems like this more in demand,
progression towards smaller technologies http://www.reuters.com/article/us-nvidia-computer-idUSKCN11J08F
Design, Business, and Innovation
Amanda Lastella
Design Thinking for Educators, Ideo
-Overall guide for teachers to use design thinking process in and out of classroom
-Helps people with no business background use business tactics in other fields
Design, Business, and Innovation
Amanda Lastella
Design Thinking for Educators, Ideo
-Goes over issues faced by most teachers -ex. Students not focusing, parents not communicating,
rooms can’t promote learning for different types of students, teachers don’t cooperate
Design, Business, and Innovation
Amanda Lastella
Design Thinking for Educators, Ideo
-Introduces design thinking as a “mindset,” different way of looking for solutions (pg.11)
-”Human centered”- promotes “empathy” between coworkers and those affected by given system
-”Collaborative”- encourages team-building -”Optimistic”- belief that change can occur -”Experimental”- allows for sharing of new ideas and
embraces failure as a means to success
Design, Business, and Innovation
Amanda Lastella
Design Thinking for Educators, Ideo
-Introduces uses of design thinking in classroom -Helps change course material and how it’s delivered to
students -Reconsiders the use of space within given classroom -Redesigns outdated administrative processes -Improves communication between different professionals
(ex. teachers to administrators)
Design, Business, and Innovation
Amanda Lastella
-Encourages “stepping out of your zone of comfort” (pg.16) -Aids in discovery of new ideas -Allows for communication between groups that wouldn’t
otherwise reach out to one another -Helps break “routine”
Design Thinking for Educators, Ideo