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Opportunities for UK webshops
Steven TaelemanSales Manager PostNL Parcels
Countries: some numbers
United Kingdom• 63.7 million people • 82% internet users• Online Sales: € 110.5 billion
Belgium• 11.1 million people• 82% internet users• Online Sales: € 1.91 billion
Netherlands• 16.8 million people• 92% internet users• Online Sales: € 10.6 billion
Fries and beer
E-commerce compared
GLOCAL
Differences: Language
Differences
Payment Methods
Competition
Law
Customer Service
The shipping market
Market is
fragmented
Market is
concentrated
9
Delivery Methods
1. Home delivery(late night delivery, saterday or Sunday
delivery)
2. Pick-up point(Early pick-up)
3. Click & Collect
4. ‘Pakketautomaat’
1. Home delivery
2. Pick-up point
3. Click & Collect
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Choose PostNL
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PostNL brings your recipient in the driver’s
The app
PostNL checkout
Extended Pick-up
point network
Letterbox package
Saterday and
Sunday deliverySame day delivery
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PostNL has the largest
retail network in the
Benelux and continues
to expand
(2300 PostNL Parcel Points)
Choose a logistic partner with an extended retail network
My Parcel & the appGiving the customer control about his delivery
13
PostNL Checkout (NL)Customer decides when and where his parcel will be delivered
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PostNL anticipates
On the developments in e-commerce
Early pick-upLate night
delivery
Drone
DeliverySunday
delivery
Same Day
delivery
Parcel
automat
References
16
They chose for PostNL
Choosing
PostNL?
Simply smart.
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