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1 © Copyright 2015. Computer Services, Inc. WAIT, AREN’T YOU A BANKER? THE SOFT COSTS OF MSPs

The Soft Costs of MSPs

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Page 1: The Soft Costs of MSPs

1© Copyright 2015. Computer Services, Inc.

WAIT,AREN’T YOUA BANKER?

THE SOFT COSTS OF MSPs

Page 2: The Soft Costs of MSPs

2© Copyright 2015. Computer Services, Inc.

In a recent MSPAlliance survey*, 50% of respondents cited the ability to return to their core competencies

as their main reason for seeking a Managed Services Provider (MSP)

Page 3: The Soft Costs of MSPs

So, do you want to get back to the business of banking?

3© Copyright 2015. Computer Services, Inc.

Page 4: The Soft Costs of MSPs

As technology complexities continue, COOs often inherit IT responsibility and all that’s entailed:

• Stacks of compliance paperwork • Asset documentation• Ensuring all technology is running

appropriately • Vendor management and more…

…on top of operations duties.

4© Copyright 2015. Computer Services, Inc.

DID YOU “INHERIT”IT?

Page 5: The Soft Costs of MSPs

GIVE ITALL BACKAn industry-focused MSP can ease your burdensby helping with:

• IT strategic planning

• Technology-related mergers & acquisitions

• Efficiencies in your IT enterprise

• New services that may positively affect profitability

5© Copyright 2015. Computer Services, Inc.

Page 6: The Soft Costs of MSPs

INDUSTRY-FOCUSED MSPsWALK A MILE IN YOUR SHOES

6© Copyright 2015. Computer Services, Inc.

It makes sense to partner with an MSP that undergoes stringent examinations similar to FFIEC bank exams. Here’s why:

Prep you forexams and audits

Cut examination time, in some cases from days to just hours

Understand how financial institutions make money

Tie technology to the business of banking

Identify and eliminateunnecessary hardware/software

Furnish live support to your bank 24x7

Page 7: The Soft Costs of MSPs

UNMATCHEDDUE DILIGENCE

In addition to stringent exams, many banking-focused MSPs undergo SOC 1, SOC 2, SSAE 16 and other third-party audits, ensuring the strictest of standards in technology delivery.

7© Copyright 2015. Computer Services, Inc.

A crucial aspect of selecting an MSP is factoring in the key areas of vendor management.

Page 8: The Soft Costs of MSPs

LIKE COMPARINGAPPLES TO PORK CHOPS

8© Copyright 2015. Computer Services, Inc.

If you look side-by-side at banking-focused MSPs and all others,there’s really no comparison...

Page 9: The Soft Costs of MSPs

9© Copyright 2015. Computer Services, Inc.

Possess technical skills to maintain and manage IT assets

Maintain knowledge to troubleshoot and repair IT issues

Help your institution save money, grow in assets, and improve efficiencies, security

and disaster recovery

Provide live support 24x7

Hold deep financial industry experience: trends, technology and operations

Undergo stringent exams similar to FFIEC exams for banks

Undergo SOC 1, SOC 2, SSAE 16 and other third-party audits

Hold regulatory knowledge that can cut examination times from days to just hours

Contribute IT strategic planning that addresses financial institution challenges

Hold financial industry certifications

Establish your “just right” volume of equipment to limit complexities

Offer vCIO services

APPLES = GENERAL MSPs PORK CHOPS = FINANCIAL INDUSTRY MSPs

Page 10: The Soft Costs of MSPs

ContactUs

10© Copyright 2015. Computer Services, Inc.

[email protected]