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The Lean Startup and Customer development model. In Italy. Nicola Junior Vitto Blomming Agile Day - November 19, 2010 - Genova @njvitto - @blomming [email protected]

The Lean Startup and Customer Development model. In Italy

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Page 1: The Lean Startup and Customer Development model. In Italy

The Lean Startup and Customer development model. In Italy.

Nicola Junior VittoBlomming

Agile Day - November 19, 2010 - Genova@njvitto - @[email protected]

Page 2: The Lean Startup and Customer Development model. In Italy

What’s a startup?

A startup is first of all an experiment, it is a human institution designed to deliver a new product or service under conditions of extreme uncertainty

(From Lessons Learned blog By Eric Ries)

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Ideas

How important are ideas?

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Team

Team is the key

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Passion

It’s very difficult to succeed without passion

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Bootstrapper

You can be a bootstrapper, too.

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Market research

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Market: B2C

B2C

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Market: B2B

B2B

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Market: B2B2C

B2B2C

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Business Plan

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Go Ahead

Having a good idea, a proved and experienced team,

market research and a good plan...

...last missing thing is...

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Money

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VC Funding

Venture Capitals or Angel Investors can give you money based on your plan

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And then?

(Classic) Product Development

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Development: Waterfall model

Waterfall

Problem: known Solution: known

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What’s wrong?

9/10 Startups fail

66% of successful changed plans

58 ideas = 1 success

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What’s the problem?

Lack of customers

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What’s the problem?

Build a product no one wants

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What about Business Plans?

No business plan survives

the first customer contact

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What about Business Plans?

Plans are for a known futurenot for a startup context

So, plans fail in startups

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Assumptions on Product Development

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Business Models

It’s all about business models

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What’s a Lean Startup?

Lean startup is a rigorous process for iterating from Plan A to a plan that works.

(by Ash Maurya)

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Lean is not cheap

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Lean Startup cycle

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Open Source software

Lean startup is...

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Open Source software

Cloud computing architectures

Lean startup is...

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Open Source software

Agile methodologies

Cloud computing architectures

Lean startup is...

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XP

“Product owner” or“in-house” customer

Problem: known Solution: unknown

Agile (XP)

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...but in startups problem is unknown

“Problem” in startups

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What can help me?

“Problem” in startups

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Customer Development

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Four Steps to the Epiphany

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Business Plans

While the death of the business plan as a method to engage investors is a welcome development, it doesn’t eliminate the need to think through your business – a process aided by, ironically, the writing of a business plan.

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Business Models

We said:“It’s all about business models”

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Business Models Canvas

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Many different business models

The same technology, product or servicecan have many different business models

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OODA Loop

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Sketch out your Business models

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Iterate on guesses (set of hypotesis)

Iterate fast and often to find your business model

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Business Models (examples)

Free/Adv Freemium

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Customer Development: pivoting

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Customer Development: pivoting

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Get out of the building (by Steve Blank)

Your business assumptions can be wrongGo out and speak with your customers

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AARRR Metrics

By Dave McClureMore on: http://500hats.typepad.com/

Initial hypotesis must be precise to be measured

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Product/Market fit

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Customer Development: scaling

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Scalable startup

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Scalable startup

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Scalable (lean) startup

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What’s a Lean Startup?

Problem: unknown

Solution: unknown

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A classic full-featured product

Yes...it can be well organized, but not all features are required to your lean startup.

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Minimum Viable Product

MVP: A product with the fewest number of features needed to achieve a specific objective, for which users are willing to ‘pay’ in some form of a scarce resource.

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Intermediate MVPs

Intermediate MVPs test high risk components of the business model.

Final MVPs test the business model

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MVP Evolution (example)

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Early Adopters

The MVP is for your first customers: they are called Innovators and Early adopters.

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Blomming experience

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Search for Money

We had a plan and a (good?) idea

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Search for Money

No money for ideas

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Blog-Magazine: LikePicasso

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Minimum Viable Product

Embed for blog and websites

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Product Management

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Embed (demo on AllaCanonica.it)

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Cart + checkout

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Checkout - Shipping data

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Order Status

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Dashboard

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MVP 2

SocialApp

Embed for blog and websites

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Sociable product

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Product on Social Media

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MVP 3

API

StorefrontWeb App

Mobileetc.

SocialApp

Embed for blog and websites

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IT vs USA

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American dream?

America isn’t the only place to run a startup

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Dreaming America!

It doesn’t mean that can’t be so good (for the growth)

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Inverted Pyramids

Funding Pyramid

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In Italy

In Italy there is a similar modelwith A LITTLE Ecosystem of investors and startups

Few investments with orders of magnitude lower on startup value

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In Italy

Capital research for italian startups (*)

• Success requires investments and venture capital

• The 97% is in search of a funding

• The initial capital is of €33k

• The 19% received some form of external investment

(mostly scholarships)

(*) from: Infoservi.it and Mind The Bridge Competition 2010

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Market: B2C

B2C

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Market: B2B

B2B

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Market: B2B2C

B2B2C

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YOU

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MUST

YOU

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MUST

YOU

SCALE

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Lean Startup Meetup - Bologna

http://www.meetup.com/Lean-Startup-Bologna-Meetup

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Useful on how to pitch investors

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Work only from 9 to 5

Is it possible?

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An alternative?

Lifestyle business

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