Lean Management

Andreas Hägglund

Lean Management

Lean is about maximizing customer value while minimizing waste.

Creating more value for customers with fewer resources through continuous improvement.

The Roots

• Venice boatbuilders

• Toyota Production System

• KaiZen & Lean Management

• The Goal

• Total Quality Management

• W Edwards Deming

• Taiichi Ohno

• Hirotaka Takeuchi

• Eliyahu M Goldratt

The Lean House

Transparency &

Visualization

Continuous Improvement

Respect for people &

Empowerment

Value

Continous Process Flow

Organizational Learning

System’s Thinking

Systems Thinking

People

Process

Structure

Organizational learning

Plan

Do

Check

Adjust Think again

Assume

Organizational learning

Plan

Do

Check

Adjust Think again

Assume

Organizational learning

Plan

Do

Check

Adjust Think again

Assume

Visualization

• Visualize the workflow

• Visualize the work

• Empower people

Because:

• Provides feedback

• Answers questions not asked

Visualize the workflow

To do Doing Done

Visualize the work

To do Doing Done

Find speakers

Schedule sessions

Market event

Find moderators

Describe sessions

Translate texts

Build Venue

Evaluate project

Find moderators

Describe sessions

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Find moderators

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Find moderators

Describe sessions

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Design venue

Design catalobue

Set up website

Hightlighting problems

To do Doing Done

Find speakers

Schedule sessions

Market event

Find moderators

Describe sessions

Translate texts

Build Venue

Translate texts

Find moderators

Describe sessions

Translate texts

Find moderators

Describe sessions

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Find moderators

Describe sessions

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Find moderators

Describe sessions

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Design venue

Design catalobue

Set up website

Evaluate project

Increasing transparency

To do Doing Done

Find speakers

Schedule sessions

Market event

Find moderators

Describe sessions

Translate texts

Find moderators

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Find moderators

Describe sessions

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Find moderators

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Find moderators

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Design venue

Design catalobue

Set up website

Reviewing

Build Venue

Translate texts

Evaluate project

Collaborating

To do Doing Done

Find speakers

Schedule sessions

Market event

Find moderators

Describe sessions

Translate texts

Build Venue

Find moderators

Describe sessions

Translate texts

Find moderators

Describe sessions

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Find moderators

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Design venue

Design catalobue

Set up website

Reviewing

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Translate texts

Evaluate project

Adding work

To do Doing Done

Find speakers

Schedule sessions

Market event

Find moderators

Describe sessions

Translate texts

Build Venue

Find moderators

Describe sessions

Translate texts

Find moderators

Describe sessions

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Find moderators

Describe sessions

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Design venue

Design catalobue

Set up website

Reviewing

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Describe sessions

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Design catalobue

Set up website

An

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Translate texts

Evaluate project

Answering questions not asked

To do Doing Done

Find speakers

Schedule sessions

Market event

Find moderators

Describe sessions

Translate texts

Build Venue

Find moderators

Describe sessions

Translate texts

Find moderators

Describe sessions

Translate texts

Find moderators

Describe sessions

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Find moderators

Describe sessions

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Design venue

Design catalobue

Set up website

Reviewing

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Bu

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Describe sessions

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Describe sessions

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Describe sessions

Translate texts

Design catalobue

Set up website

An

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Translate texts

Evaluate project

Find moderators

Describe sessions

Translate texts

Find moderators

Describe sessions

Translate texts

Design venue

Design catalobue

Set up website

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Identify the valuestream

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Optimize the whole

Useless by itself

Involves many people

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Optimize the whole Learning opportunities

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Are you to busy to improve?

Slide removed for copyright reasons.

Slide used during presentation can be found at https://hakanforss.wordpress.com/too-busy-to-improve/

Respect Do You...

...Support your staff

...Control your staff

”A bad system will beat a good man everytime”

Empowerment

Flow

Removing the bottle neck is the fastest way to improve

Increasing flow is the best way to get feedback

Continuous improvements

Local optimization

Unnecessary documents

Unnecessary queues & wait

Multiple approvals

Inadequate resources

Resource optimization

Resource optimization

• Produces low quality products that are delivered late

Because

• No chance of making up time

• No time to find defects

• No time to do rework

Speed optimization

• Usually translates to high quality products with higher Return on Investment

Because

• More time to find defects

• More time to make money

Different types of waste

• Mura – Uneveness

• Muri – Overburden

• Muda – Waste / Uselessness

7 types of uselessness

1. Defects 2. Overproduction 3. Damage 4. Waiting 5. Inventory 6. Movement 7. Processing & work in progress

It’s a way of thinking

”The more inventory a company has the less likely it is that it will have what it

need”

”The more work in progress a company has, the less likely it is that it can handle

changes”

How to start

Go See For Yourself

Reward the right behavior

Do you reward solving problems or maintaining status quo

Start where you are

Summary

Transparency &

Visualization

Continuous Improvement

Respect for people &

Empowerment

Value

Continous Process Flow

Organizational Learning

System’s Thinking

What industries are suitable?

”If you keep doing what you’ve always done, you will keep getting what you’ve always got”

”Learning is not compulsary,

neither is survival”

Thank you!

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