72
Facebook: From 2013’s Changes To Your 2014 Strategy

Facebook: 2013's Changes to your 2014 Strategy

Embed Size (px)

DESCRIPTION

New Facebook Insights, changes to Facebook ad types, the end of the mysterious “PTAT”... 2013 was a year of changes for Facebook, with many more to come in 2014. These changes will have a big impact on how brands market on Facebook - what are you doing to make sure yours isn’t left behind? Join uberVU and Blitzmetrics for an all-Facebook webinar. We’ll share what marketers can learn from the changes Facebook made in 2013, what will be hot for Facebook in 2014 and how you can plan your 2014 Facebook strategy using this knowledge. Stay ahead of the pack with expert advice from those who’ve been there: Dennis Yu, CEO of Blitzmetrics, and Dragos Ilinca, VP Marketing at uberVU. In this webinar, you’ll learn: Top takeaways from Facebook’s biggest changes in 2013: new Insights, updated Ads & more What’s coming up in 2014 and how it will affect your brand How to plan for your 2014 Facebook strategy: an action plan

Citation preview

Page 1: Facebook: 2013's Changes to your 2014 Strategy

Facebook: From 2013’s Changes To Your 2014 Strategy

Page 2: Facebook: 2013's Changes to your 2014 Strategy

Housekeeping

InteractHashtag: #FBplan

2013 Changes, 2014 Predictions, Forecasting/ROI tool

Q&AAnytime via chat or Twitter, replies at the end

Page 3: Facebook: 2013's Changes to your 2014 Strategy

Hosts

Dragos Ilinca, VP Marketing, uberVU

ubervu.com@ubervu

Dennis Yu, CEO, Blitzmetrics

blitzmetrics.com@blitzmetrics

Page 4: Facebook: 2013's Changes to your 2014 Strategy

About uberVU

Page 5: Facebook: 2013's Changes to your 2014 Strategy

About Blitzmetrics

Page 6: Facebook: 2013's Changes to your 2014 Strategy

2013 – Many, Many Changes

Newsfeed

Page Insights

Ads

Page 7: Facebook: 2013's Changes to your 2014 Strategy

Newsfeed

Page 8: Facebook: 2013's Changes to your 2014 Strategy

Newsfeed

Solutions?

Ads

Advocates

Page 9: Facebook: 2013's Changes to your 2014 Strategy

Page InsightsPTAT

Post-specific scorecard

Page 10: Facebook: 2013's Changes to your 2014 Strategy

Ads – Targeting Options

Partner Categories

Custom & Lookalike Audiences

Page 11: Facebook: 2013's Changes to your 2014 Strategy

Ads – Targeting Options Examples

Acquisition: Lookalike: 50% higher LTV

Sales:Custom Audiences: 10x more likely to buy

ROI6x Return On Spend

Page 12: Facebook: 2013's Changes to your 2014 Strategy

Ads – Objective Based Buying

Page 13: Facebook: 2013's Changes to your 2014 Strategy

Huge Mobile Focus

1 in 8 minutes

1 in 5 minutes

Page 14: Facebook: 2013's Changes to your 2014 Strategy

Mobile – Getting Ready

Ads & Landing PagesMulti-device, multi touch-point

Mobile-specific Actions

Page 15: Facebook: 2013's Changes to your 2014 Strategy

Facebook: From 2013’s Changes to Your 2014 Strategy

Follow us on Twitter and Facebook!

@dragosilinca @dennisyu

facebook.com/ubervu facebook.com/dennisyu

Page 16: Facebook: 2013's Changes to your 2014 Strategy

What we’re about

• Driving offline ROI via Facebook ads

• Thought leadership through case studies and articles

• Helping people such as yourself supercharge their social media campaigns via seminars

Page 17: Facebook: 2013's Changes to your 2014 Strategy

Steps for achieving Facebook marketing success

Page 18: Facebook: 2013's Changes to your 2014 Strategy

Diagnosing your situation

Identify the core issues you face

Page 19: Facebook: 2013's Changes to your 2014 Strategy

Setting yourself up for success

Define your execution strategy

Page 20: Facebook: 2013's Changes to your 2014 Strategy

Test and Iterate

Test each lever individually with smaller budgets

Page 21: Facebook: 2013's Changes to your 2014 Strategy

Increase spend to scale what works

Incrementally increase your budget while meeting target metrics

Page 22: Facebook: 2013's Changes to your 2014 Strategy

Business Impact in Non-FB channels

Page 23: Facebook: 2013's Changes to your 2014 Strategy

Facebook ROI Calculator

Page 24: Facebook: 2013's Changes to your 2014 Strategy

The official line

Page 25: Facebook: 2013's Changes to your 2014 Strategy

People complain that Facebook marketing doesn’t work.

Page 26: Facebook: 2013's Changes to your 2014 Strategy

26

An increase in website traffic means fans are engaged, while an increase in session time means excellent content and relevancy.

@dennisyu

Page 27: Facebook: 2013's Changes to your 2014 Strategy

An increase in website traffic means fans are engaged, while an increase in session time means excellent content and relevancy.

Page 28: Facebook: 2013's Changes to your 2014 Strategy

28

An increase in website traffic means fans are engaged, while an increase in session time means excellent content and relevancy.

@dennisyu

Page 30: Facebook: 2013's Changes to your 2014 Strategy

We analyzed 9 billion page posts over a 60-day period before and after the change.

Page 31: Facebook: 2013's Changes to your 2014 Strategy

31

72% of movies and network TV shows have experienced a drop in the number of people

who see their posts.

Page 32: Facebook: 2013's Changes to your 2014 Strategy

23% of the biggest studio pages sawa reduction in “engaged” users.

Page 33: Facebook: 2013's Changes to your 2014 Strategy

The largest pages lost 45% of their traffic,followed by 36% for medium sized pages.

Page 35: Facebook: 2013's Changes to your 2014 Strategy

Tailor each creative to the exact person you’re targeting.

Page 36: Facebook: 2013's Changes to your 2014 Strategy

Segment campaigns and filter targeting aggressively.

Page 37: Facebook: 2013's Changes to your 2014 Strategy

An increase in website traffic means fans are engaged, while an increase in session time means excellent content and relevancy.

Page 38: Facebook: 2013's Changes to your 2014 Strategy

CTR proxies engagement, and maybe sales

Page 39: Facebook: 2013's Changes to your 2014 Strategy

Target people by the companies they work for on Facebook

Dental Equipment Manufacturer

Software Technology Start-Up

Page 40: Facebook: 2013's Changes to your 2014 Strategy

And by job title

Page 41: Facebook: 2013's Changes to your 2014 Strategy

Sponsored stories create social proof

“We recently started using the new Sponsored Updates on LinkedIn and have found great results.”Carra Manahan, Marketing Programs CoordinatorMarketo

Page 43: Facebook: 2013's Changes to your 2014 Strategy

Split test on Arbitron ratings.80% to test and 20% to the control.

Page 44: Facebook: 2013's Changes to your 2014 Strategy

Jack Daniel’s ran a test among different geos

St. Louis, IN

Philadelphia, PA

Page 45: Facebook: 2013's Changes to your 2014 Strategy

There was a clear correlation in Facebook activity and the media plan by market.

Page 46: Facebook: 2013's Changes to your 2014 Strategy

Facebook sits high in the funnel, and therefore drives greater awareness and more brand search terms, organic and

paid.

Page 47: Facebook: 2013's Changes to your 2014 Strategy

47

How to set up a split test

Page 48: Facebook: 2013's Changes to your 2014 Strategy

48

Split test on Arbitron ratings80% to test and 20% to the control

Page 49: Facebook: 2013's Changes to your 2014 Strategy

Split test on Arbitron ratings80% to test and 20% to the control

Page 50: Facebook: 2013's Changes to your 2014 Strategy

An increase in website traffic means fans are engaged, while an increase in session

time means excellent content and relevancy.

Page 51: Facebook: 2013's Changes to your 2014 Strategy

Marketo, by driving engagement from Facebook, has increased brand awareness and searches for their name.

They structured their content to specific audiences, then amplified to drive leads.

The result: They got their blog into the AdAge Top 30 rankings.

Page 52: Facebook: 2013's Changes to your 2014 Strategy

52

Page 53: Facebook: 2013's Changes to your 2014 Strategy

Facebook is tackling both word of mouth and search discovery with Graph Search.

Page 54: Facebook: 2013's Changes to your 2014 Strategy

54

Search volumes are increasing, since graph search is one of the three pillars of Facebook.

Page 56: Facebook: 2013's Changes to your 2014 Strategy

Recapture users who visited your site,but didn’t enter their zipcode.

Page 57: Facebook: 2013's Changes to your 2014 Strategy

Show your site visitors your ads on the web.

Page 58: Facebook: 2013's Changes to your 2014 Strategy

How Facebook Exchange (FBX) Works:

Page 59: Facebook: 2013's Changes to your 2014 Strategy

How Rosetta Stone drove a 651% ROAS

Page 60: Facebook: 2013's Changes to your 2014 Strategy

OBSERVATION #1Use in-line likes.

OBSERVATION #2: Write short wall posts.

OBSERVATION #3: Ask questions. Don’t just make statements.

Page 61: Facebook: 2013's Changes to your 2014 Strategy

61

OBSERVATION #4: Run your acquisition, retention, and organic campaigns at the same time.

Observation #5: Branding is great,but revenue is better.

Page 62: Facebook: 2013's Changes to your 2014 Strategy

ROI

Awareness: Amplify what actually works to engage fans.

Engagement: Once users are engaged, collect emails to increase conversions.

Conversion: Increasing social visits to your website increases sales.

Social media is at the top of the funnel, so you are aligning your messaging with the

levels of engagement along the way.

Page 63: Facebook: 2013's Changes to your 2014 Strategy

CUSTOM AUDIENCE TARGETING

Let the CAT Out!

Let the CAT out of the bag!

Page 64: Facebook: 2013's Changes to your 2014 Strategy

Target your opportunities with CAT.

Page 66: Facebook: 2013's Changes to your 2014 Strategy

Now you can run ads based on a user’s retail shopping behavior and other offline information

Jobs Roles

Page 67: Facebook: 2013's Changes to your 2014 Strategy

Now you are able to not only find the most interesting content from your pool of friends and brands, but one step beyond.

Page 68: Facebook: 2013's Changes to your 2014 Strategy

Extra Credit

TOP TIPS FROM BLITZ

Page 69: Facebook: 2013's Changes to your 2014 Strategy

Blitz Tips:

• Offsite pixel for CPA bidding.• Conversion specs used with Optimized CPM to optimize

ad delivery for specific actions. • Place ads in mobile for maximum engagement.• Onion Targeting is smart interest multiplication.• Prune ads with broad category targeting.• Partner Targeting to run ads based on user’s shopping

behavior.• PTAT to detect competitive ad spend.• Facebook's Power Editor's special features.• Target users by the companies they work for and by job

title.

Page 70: Facebook: 2013's Changes to your 2014 Strategy

Thank You For Joining!

@dragosilinca @DennisYu

facebook.com/ubervu facebook.com/dennisyu

Page 71: Facebook: 2013's Changes to your 2014 Strategy

Q & A

Page 72: Facebook: 2013's Changes to your 2014 Strategy

Wrap Up

Slides & RecordingBy email in the next few days

@DennisYuFacebook.com/[email protected]

Contact

@dragosilincaFacebook.com/[email protected]