Curriculum Vitae

PERSONAL INFORMATIONName: Juan Eduardo Alvarez DiazID Card Number: V.- 3.568.541Country of Birth: VenezuelaNationality: VenezuelanCivil Status: MarriedNumber of Children: 2Address: Urb. Pan de Azucar, Calle Las Marelas, Qta. Mi Casita, Colinas de Carrizal, Carrizal, Edo. Miranda VenezuelaPhone Number: +58-212 339 99 54 Cell: +58-412-3214382E-mail: jealvarezd@yahoo.com

EDUCATION

1965 - 1968 Seminario Interdiocesano de Caracas Caracas (Inter-diocesan Seminary of Caracas) Philosophy

1972 - 1975 Universidad Central de Venezuela Caracas (Central University of Venezuela)

Economy (6 semesters passed)

WORK EXPERIENCE

2006-Current Express Solutions (0212-3683192) General ManagerPart Owner. Managing the company´s engineering and construction deals. Managing company maintenance and engineering works contracts exclusively for private clients.2006-Actual Soluciones Tactika s (0212-3683192) General ManagerPart Owner. Business Management Consultants in Los Altos Mirandinos, specializing in the application of LOPCIMAT and other employment related laws.

2005-2006 Soluciones Congente ( 0212-7200461) Caracas Human Resources Manager Direct and coordinate all of the workings of the Human Resource

Department including massive personnel recruitment for third parties.

1995 - 2003 Compass Group (0212-9930414) Caracas Human Resources Manager

Plan, direct and control all areas of the company´s Human Resource Department at a national level, develop the Key Performance Indicators system, as well as being responsable for Internal Quality and Communications.

1994 - 1995 CANTV (0212-5001111) Caracas Labor Relations Manager

Responsible for the Labor Relations of the biggest Telecommunications company in Venezuela, debate of the first Collective Bargaining Agreement after its privatization.

1991 - 1994 Cervecera Nacional (0212-2388133) Caracas

Human Resources ManagerDefine, plan, control and direct strategies to achieve the uptake, maintenance and development of the Human Resources and effective communications programs and functional integration.. 1987 - 1991 Banco Mercantil (0212-5031111) Caracas

Vice President of Human Resources.Responsible for directing all of the Human Resources activities of the Mercantile group in Venezuela. Wording the Human Resource policies, reporting to the first level of the bank´s management..1986 - 1987 Izquierdo & Asoc. (02125-2745689) Caracas

Human Resources ConsultantHuman Resources and Company Organizations consultant for various companies.

1985 - 1986 Banco Consolidado (0212-2386435) Caracas

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Vice President of Human Resources.

Develop policies, programs and plans for Human Resources.. Detect and forecast the Human Resources needs in the near and distant future. Supervise the various managers responsible for each area of Human Resources.

1982 - 1985 Seguros La Seguridad (0212-2346578) Caracas

Human Resources ManagerPlan and direct the Human Resources processes in the various management departments, undertake a change in the supervision levels through the development of management training programs. 1972 - 1982 Banco Royal Vzolano (0212-5426577) Caracas

Assistant Vice President of Human ResourcesDefining, developing and administering the Human Resources´ policies, rules and processes relating to: Recruitment, selection, salaries, and benefits plans, administration and staff development. Labor Relations and Collective Agreements discussions.

ADDITIONAL ACTIVITIES "Management Development" Royal Bank of Canada. 1975 "Human Resources Planning" Royal Bank of Canada. 1975 "Objectives Management" CEDIN. 1976 "Principles of Law and Labor Law” Academia de Derecho

Social. (Social Law Academy) 1977 "Salaries, Wages and Benefits Administration” UCAB.

1977 "Advanced Description and Evaluation Posts” HAY &

Asoc. 1985 "IT Applied to Human Resources Management” ANRI.

1988 "10th National Day of Human Resources - Third Congress

of Personnel Management in the Caribbean Basin" ANRI. 1989

"Executive Program Management 1989” I.E.S.A. Instituto Estudios Superiores de Administracion 1989

HAY Overview. 1992 "Continuing Improvement" Andersen Consulting. 1992 "Senior Management Workshop” Andersen Consulting.

1992 Membership to: National Association of Industrial Relations

(ANRI) and Venamcham, American Venezuelan Chamber of Commerce

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KNOWLEDGE AND SKILLS

English: Fluency in reading and writing, good spoken level. Good negotiating skills, good communication ability,

persistence to achieve goals. Participative style, honest. Diplomatic (good command of the left hand). Extensive experience in all areas of Human Resources. Corporate Communications. Definition, development and administration of Human

Resource policies, rules and procedures

Develops and executes strategic Direction of HR initiatives across the Business Unit. Responsible for providing direction to line management on execution of HR initiatives to include compensation analysis, retention, employee relations, legal compliance, performance management, etc. Develops and drives programs and initiatives and is viewed as a strategic business partner, change agent, and member of the management team. Influences senior management in the development of solutions through cultural process and organizational development. Accountable for ensuring HR team is identifying efficiencies, provides consistency, streamlines processes, methodologies, and practices in the areas of human resources. Expected to manage effectively within a complex environment where dealing with some level of ambiguity is required. Regularly interacts with all levels of management.• Provides counsel to leadership to ensure performance planning is in alignment with corporate goals/objectives. • Identifies and analyzes trends in human resources and formulates strategies for action plans to address issues identified (i.e., proactive training, turnover/retention strategies, career development modeling, etc.). • I, executes on strategies for effective recruiting and staffing initiatives, talent management and total compensation. Provides direction to HR and management team on execution of compensation • In concert with senior management, identifies current and future organizational needs/structure and works with HR team to ensure alignment within business unit and in the company.• In partnership with Sr. Direction, leads the identification, development and execution of corporate-wide initiatives (i.e., Cultural Transition, Employee Satisfaction, achievement of policy deployment initiatives associated with Company’s Key Business Results, etc.). Plans, coordinates and administers human resource strategic planning and all personnel related programs. Coordinates the day-to-day operations. Develops and administers policies and procedures. Provides employee relations support throughout the organization. Manages organizational compensation programs: executive, management, salaried and hourly. Insures compliance with all federal, state and local employment laws. Partner with management team

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to ensure HR priorities are aligned with business goals and objectives. • Work closely with the management team on the annual planning cycles – Annual Operating Plan (AOP), Strategic Planning (Strap), Human Resource Review (HRR) • Manage recruitment process: requisitions, candidate review, selection and hiring top quality talent • Manage employee relations issues counseling employees and/or managers as appropriate • Implement Employer of Choice initiatives to enhance employee work experience • Oversee and manage annual benefit process, update benefit changes, qualifying events including worker’s comp, short and long term disability, etc. • Manage annual and mid-year Performance Management and Development (PMD) process • Manage annual compensation process • Maintain / update policies and make recommendations for process improvements • Oversee roll out of annual and mandatory training programs (ethics, safety, etc.) • To manage special projects as assigned

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