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Case Studies In Attribution How Top Brands Are Using Attribution To Create Actionable & Dynamic Referral Programs Affiliate Summit East, 2015 Case Studies In Attribution by @ChadW8 Chad Waite Marketing Manager, AvantLink [email protected]

Case Studies In Dynamic Commission Payouts (Attribution)

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Case Studies In AttributionHow Top Brands Are Using Attribution To Create

Actionable & Dynamic Referral Programs

Affiliate Summit East, 2015Case Studies In Attributionby @ChadW8

Chad WaiteMarketing Manager, [email protected]

So, What Are You Going To Learn?

1. what is attribution2. how are top merchant using it

to build better programs

Case Studies In Attributionby @ChadW8

Affiliate Summit East, 2015

What Is Attribution?

it isn’t just marketing channel clickstreamdata and arbitrary “value” or “credit” numbers

Case Studies In Attributionby @ChadW8

Affiliate Summit East, 2015

What Is Attribution?

clickstream activity +automated, actionable business rules

Case Studies In Attributionby @ChadW8

Affiliate Summit East, 2015

What Problem Does It Solve?

Case Studies In Attributionby @ChadW8

1 in 6 affiliate saleshave multipleaffiliate referrals

Affiliate Summit East, 2015

AvantMetrics

Case Studies In Attributionby @ChadW8

attribution based on:- when

- how many- impact of

affiliate referrals made.

Affiliate Summit East, 2015

AvantMetrics Referral Groups

Case Studies In Attributionby @ChadW8

introducers influencers checkout influencers

first time a customer visits brand’s site, referralmade through an affiliate

Affiliate Summit East, 2015

AvantMetrics Referral Groups

Case Studies In Attributionby @ChadW8

introducers influencers checkout influencers

referrals made after first visit butbefore checkout process is started

Affiliate Summit East, 2015

AvantMetrics Referral Groups

Case Studies In Attributionby @ChadW8

introducers influencers checkout influencers

referrals made after checkoutprocess has been started

Affiliate Summit East, 2015

AvantMetrics Business Rules

Case Studies In Attributionby @ChadW8

assign portion of overall commissionfor each group, split payout dynamically

Affiliate Summit East, 2015

AvantMetrics Case Study #1

Case Studies In Attributionby @ChadW8

(using attribution for 8 months)

Affiliate Summit East, 2015

AvantMetrics Case Study #1Rock/Creek

Case Studies In Attributionby @ChadW8

problem:wanted a more dynamic payout structure that

accounted for all activity from affiliates

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

purpose of AvantMetrics:attribution was used to process data from

individual sales to award affiliate activity appropriately

AvantMetrics Case Study #1Rock/Creek

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

data showed 10% of affiliate sales had multiple affiliates involved. lcw

model wasn’t optimal

AvantMetrics Case Study #1Rock/Creek

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

introducer: X%influencer: 30%checkout influencer: 20%

AvantMetrics Case Study #1Rock/Creek

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

result:sales with multiple referrals resulted

in dynamic payouts. huge win for affiliatesearly and mid click stream

AvantMetrics Case Study #1Rock/Creek

Affiliate Summit East, 2015

AvantMetrics Case Study #2

Case Studies In Attributionby @ChadW8

very large clothing retailer(using attribution for 10 months)

Affiliate Summit East, 2015

AvantMetrics Case Study #2

Case Studies In Attributionby @ChadW8

problem:considering cutting all coupon sites based on

assumptions of program impact but no data to back up those assumptions

Affiliate Summit East, 2015

AvantMetrics Case Study #2

Case Studies In Attributionby @ChadW8

purpose of AvantMetrics:attribution used to determine referral value

based on real data, award commissions accordingly

Affiliate Summit East, 2015

AvantMetrics Case Study #2

Case Studies In Attributionby @ChadW8

data showed that many coupon sites made referralsat all different points of the clickstream- not just

during checkout phase

Affiliate Summit East, 2015

AvantMetrics Case Study #2

Case Studies In Attributionby @ChadW8

introducer: X%influencer: 40%checkout influencer: 10%

Affiliate Summit East, 2015

AvantMetrics Case Study #2

Case Studies In Attributionby @ChadW8

result:built program that included payouts to everyone involved and based on value of referral, saved

relationship with many, many coupon sites

Affiliate Summit East, 2015

AvantMetrics Case Study #3

Case Studies In Attributionby @ChadW8

large home & personal goods retailer(using attribution for two months)

Affiliate Summit East, 2015

AvantMetrics Case Study #3

Case Studies In Attributionby @ChadW8

problem:needed data to show value of program versus other

online marketing channels + make payouts more dynamic for each sale

Affiliate Summit East, 2015

AvantMetrics Case Study #3

Case Studies In Attributionby @ChadW8

purpose of AvantMetrics:attribution used to track impact of all marketing channels on individual customer sales + create

dynamic payout system

Affiliate Summit East, 2015

AvantMetrics Case Study #3

Case Studies In Attributionby @ChadW8

data showed high cost of other paid channels used multiple times per sale versus one commission payout

to multiple affiliate referrals in a single sales cycle

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

Affiliate Summit East, 2015

AvantMetrics Case Study #3

Case Studies In Attributionby @ChadW8

introducer: X%influencer: 25%checkout influencer: 25%

Affiliate Summit East, 2015

AvantMetrics Case Study #3

Case Studies In Attributionby @ChadW8

result:showed program had high value, other paid channels were heavily repeated for same sale. made a more

dynamic payout system.

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

AvantMetrics Case Study #4

(using attribution for 13 months)

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

problem:nearly all sales coming in from coupon sitesdespite focus on developing a core affiliate

base of content based review sites

AvantMetrics Case Study #4Horizon Fitness

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

purpose of AvantMetrics:focus on inclusion of all referrals + data totrack referral behavior based on products

offered and availability

AvantMetrics Case Study #4Horizon Fitness

Affiliate Summit East, 2015

AvantMetrics Case Study #4Horizon Fitness

Case Studies In Attributionby @ChadW8

sales with multiple referrals:15-20%

Affiliate Summit East, 2015

AvantMetrics Case Study #4

Case Studies In Attributionby @ChadW8

introducer: X%influencer: 33%checkout influencer: 33%

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

AvantMetrics Case Study #4

pre-attribution

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

AvantMetrics Case Study #4

post-attribution

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

AvantMetrics Case Study #4

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

result:dynamically shifted commission payouts to keep content affiliates rewarded for valid referrals. built hyper-loyalty with these partners. identified trends

in referral behaviors with new product line

AvantMetrics Case Study #4Horizon Fitness

Affiliate Summit East, 2015

Case Studies In Attributionby @ChadW8

future will bring demand for this from affiliateand merchants looking to be more dynamic

Final Thoughts

Affiliate Summit East, 2015

Case Studies In AttributionHow Top Brands Are Using Attribution To Create

Actionable & Dynamic Referral Programs

Case Studies In Attributionby @ChadW8

Chad WaiteMarketing Manager, [email protected]

Affiliate Summit East, 2015