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A webquest designed by Anna Ibàñez. ([email protected]) BUSINESS ENGLISH COURSE

Business Correspondence Webquest

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Webquest on business correspondence.

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Page 1: Business Correspondence Webquest

A webquest designed by Anna Ibàñez. ([email protected])

BUSINESS ENGLISH COURSE

Page 2: Business Correspondence Webquest

INTRODUCTION

INTRODUCTION

TASK

PROCESS

RESOURCES

EVALUATION

CONCLUSION

CREDITS

TEACHER PAGE

This is a teamwork. Work in pairs and follow the instructions you will find as you read this Webquest. All the suggested exercises are aimed at improving your

skills on writing business letters.

On the task and process sections you will find all the instructions for your essay. On the resources section

you have got all the suggested websites. On the evaluation section you will see how your work will be

marked. Read them carefully and be sure you understand everything.

Do a good job!

Page 3: Business Correspondence Webquest

TASK

INTRODUCTION

TASK

PROCESS

RESOURCES

EVALUATION

CONCLUSION

CREDITS

TEACHER PAGE

You work for a multinational company that produces leather accessories. Your production department has just launched a new range of leather handbags. You work for the sales department and you are responsible of offering the new articles to your customers. Write down a sales letter including the following information:

Letterhead: Hip Hop Recording, 97 Kings Road, London, Tel: 0171-988899.Special offer: 12.50% price reduction.Terms and conditions: book end of month.Opening times for the exhibition room and contacts: 8.30-5.30, Mike or Sasha.Other information: new articles available next month.

Apart from the above points, you can also include some other information you may think of interest for your client, such as some comments on your last fair or your last delivery for them.

Before writing the letter, you should do several exercises which are suggested during the webquest. They will help you writing a good business letter. Remember all we have talked in class. It will be useful in your final exercise.

Your letter must include about 150 words. Use the sentences and expressions we have studied during the lesson and look up whatever you need to do a good job.

Page 4: Business Correspondence Webquest

PROCESS

INTRODUCTION

TASK

PROCESS

RESOURCES

EVALUATION

CONCLUSIONS

CREDITS

TEACHER PAGE

To get ready to write a good sales letter, do these exercises first:

1. Be familiar with some samples of business letters. The more you read, the better you will write them. Try to find an example for the suggested topics.

2. Do some exercises about business correspondence. 3. Learn some useful sentences for business letters according to

their purpose and the part of the letter they are in. 4. Watch a short video talking about some common mistakes in

business letters. Explain them.

And last but not least: write the sales letter to your customer. Check the instructions on the task section.

You have done a great deal of work. Keep up the good work now!

Page 5: Business Correspondence Webquest

RESOURCES

INTRODUCTION

TASK

PROCESS

RESOURCES

EVALUATION

CONCLUSIONS

CREDITS

TEACHER PAGE

The following are useful websites for your task:

1. To find examples of business letters according to the topics asked on exercise 1: http://www.4hb.com/letters/http://www.4hb.com/letters/all.html

2. A webpage to find more expressions and samples for business letters:http://esl.about.com/cs/onthejobenglish/a/a_basbletter.htm

3. Suggested doctionary: http://iate.europa.eu/iatediff/SearchByQueryLoad.do;jsessionid=9ea7991c30d5d0d9d2920d4c43f19fddf9e549be04c7.e3iLbNeKc3mSe3aNbxuQa3iPaO0?method=load

Page 6: Business Correspondence Webquest

EVALUATION

INTRODUCTION

TASK

PROCESS

RESOURCES

EVALUATION

CONCLUSIONS

CREDITS

TEACHER PAGE

EXERCISE PERCENTAGE

Samples of business letters

15%

Exercises 10%

Useful sentences 15%

Video 10%

Final business letter 50%

Page 7: Business Correspondence Webquest

CONCLUSIONS

INTRODUCTION

TASK

PROCESS

RESOURCES

EVALUATION

CONCLUSIONS

CREDITS

TEACHER PAGE

We have learnt a little bit more about business correspondence. I hope you enjoyed the task.

Page 8: Business Correspondence Webquest

CREDITS

INTRODUCTION

TASK

PROCESS

RESOURCES

EVALUATION

CONCLUSIONS

CREDITS

TEACHER PAGE

CreditsThe pictures included in this Webquest come from Google.Websites used to prepare this Webquest have already been quoted during the previous sections.

PermissionsWe all benefit by being generous with our work. Permission is granted for others to use and modify this WebQuest for educational, non-commercial purposes as long as the original authorship is credited. The modified WebQuest may be shared only under the same conditions.

Page 9: Business Correspondence Webquest

TEACHER PAGE

INTRODUCTION

TASK

PROCESS

RESSOURCES

EVALUATION

CONCLUSION

CREDITS

TEACHER PAGE

by Anna Ibàñez

A Webquest designed for students from the Col·legi Sant Miquel dels Sants, in Vic.

This lesson was designed to introduce students to English business correspondence, its expressions and structure.